We communicate daily in many ways, including email, phone, text, Zoom, Teams,
Google Meets, Slack, and even that old-fashioned thing, what was it now... oh
yes, talking face-to-face.
But, when we look at communication closely and really drill down into what we
are doing in conjunction with how our brain works (neuroscience), how internal,
organisational, and social politics control what we believe we can say, how
hierarchical positioning impacts our honesty and how the lack of psychological
safety means we say what we know others want to hear rather than what they need
to hear…. It is oh so complicated!
This workshop not only explores the concept of excellent communication, but we
also want to hear what you believe it is too. We also delve into how
organisational culture influences our perception of speaking up. Factors that
hinder open and honest communication, and we work collaboratively towards
removing these barriers to achieve a communication style that fosters trust and
transparency, creating psychological safety.
This workshop is particularly relevant to our Emotional Intelligence workshop
(EI and Me). We firmly believe that developing emotional intelligence is the key
to unlocking Clean Communication, a skill that is crucial for all of us,
regardless of our roles and responsibilities, so that we thrive in our
professional environment.
If you want to see if we are correct, why not have us facilitate a workshop for
you and see what you get by the end of it?
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LENGTH
2 Days
NEXT COURSE START
Enquire for more information
COURSE DELIVERY
Self-Paced Online, In Company
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SUITABILITY - WHO SHOULD ATTEND?
WHO SHOULD ATTEND AND WHY?
Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can
manage Clean Communication? There’s your answer.
Why? - Every person needs to understand what we are saying above about how we
get trapped in this organisational formatting which changes how we communicate
and how it prevents us from communicating cleanly. EVERY organisation has this,
despite what our values profess. And 'Values', that’s a whole other story.
TRAINING COURSE CONTENT
* Using the 'Moccasin Approach'® to clean our personal and organisational
communication
* LaPD’s Communication Cycle and what we must consider. (Can you work out what
the ? represent above?
* Accountability and Responsibility raises its head in Communication. It has
to.
* Bias, unconscious bias and its impacts on our communication.
* The conundrum of communicating with others and their styles (The TRAP).
* How would my perfect Manager/Leader communicate with me?
* Nonverbal communication (body language), rapport, Clean Communication.
* Negative communication can go viral (Self-Fulfilling Prophecy).
* Reflections, findings and goals (individual and team).
* Meeting our workshop objectives by listing five areas for development.
COURSE DELIVERY DETAILS
This Workshop is usually one day in duration, focussing solely on how we
communicate with each other.
It can also be a two-day event incorporating aspects of Emotional Intelligence
(EI) with group, and individual activities to allow discussions about the
various communication we need in your organisation.
When you consider the content we deliver, we are sure you will understand why we
always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or,
if you wish, a central UK location, at the Macdonald Burlington Hotel in
Birmingham, located directly across from the Birmingham New Street train
station.
We can deliver our workshops, courses and programmes online, although this will
mean splitting elements into manageable learning events to suit the online
environment.