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679 Etiquette courses

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Business Etiquette, Communication & Writing Skills

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Business Etiquette, Communication & Writing Skills bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Business Etiquette, Communication & Writing Skills. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Email Writing Training Course 2: Diploma in Effective Writing Skills Course 3: Proofreading & Copyediting Course 4: Report Writing Course 5: Business English Perfection Course Course 6: Document Control Course 7: Touch Typing Essentials Course 8: Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Business Etiquette, Communication & Writing Skills bundle illuminate your path to wisdom. The Business Etiquette, Communication & Writing Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Business Etiquette, Communication & Writing Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Business Etiquette, Communication & Writing Skills bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Business Etiquette, Communication & Writing Skills community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Business Etiquette, Communication & Writing Skills Bundle, you will be able to: * Attain a holistic understanding in the designated areas of study with the Business Etiquette, Communication & Writing Skills bundle. * Establish robust bases across each course nestled within the Business Etiquette, Communication & Writing Skills bundle. * Decipher intricate concepts through the articulate content of the Business Etiquette, Communication & Writing Skills bundle. * Amplify your prowess in interpreting, scrutinising, and implementing theories. * Procure the capacity to engage with the course material on an intellectual and profound level. * Become proficient in the art of problem-solving across various disciplines. Stepping into the Business Etiquette, Communication & Writing Skills bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Business Etiquette, Communication & Writing Skills bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Business Etiquette, Communication & Writing Skills bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Business Etiquette, Communication & Writing Skills bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Business Etiquette, Communication & Writing Skills bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Business Etiquette, Communication & Writing Skills journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Individuals keen on deepening their firm understanding in the respective fields. * Students pursuing higher education looking for comprehensive theory modules. * Professionals seeking to refresh or enhance their knowledge. * Anyone with a thirst for knowledge and a passion for continuous learning. REQUIREMENTS Without any formal requirements, you can delightfully enrol in this Business Etiquette, Communication & Writing Skills Bundle. CAREER PATH Armed with the Business Etiquette, Communication & Writing Skills bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Business Etiquette, Communication & Writing Skills bundle lays a solid groundwork. CERTIFICATES CPD CERTIFICATE OF COMPLETION Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD QUALITY STANDARD HARDCOPY CERTIFICATE (FREE UK DELIVERY) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Business Etiquette, Communication & Writing Skills
Delivered Online On Demand
£41

Business Etiquette Certified Diploma

By iStudy UK

> DO YOU WANT TO BOOST YOUR BUSINESS WITH APPROPRIATE BUSINESS ETIQUETTE? DO YOU > NEED TO INCREASE YOUR BUSINESS ETIQUETTE SKILL? THE COURSE WILL TEACH YOU THE > TECHNIQUES AND METHODS OF DEVELOPING PROPER BUSINESS ETIQUETTE. The term business etiquette has recognised as one of the essential elements in the corporate world. Business Etiquette refers to the formal style of communication, behaviour and body language by which a person should communicate in the business community. It not only creates a good office environment but also grabs the attention of potential clients. The course introduces you to the necessary knowledge, information and features of Business Etiquette. The course will teach you how to greet with the colleagues and seniors, how to handle telephone, what the proper table manners are, front desk etiquettes, etc. By focusing the strategies of successful people, the course helps you to gain complete mastery over business etiquette. COURSE HIGHLIGHTS Business Etiquette Certified Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Etiquette Certified Diploma into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 22 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. WHY YOU SHOULD CHOOSE BUSINESS ETIQUETTE CERTIFIED DIPLOMA * Lifetime access to the course * No hidden fees or exam charges * CPD Accredited certification on successful completion * Full Tutor support on weekdays (Monday - Friday) * Efficient exam system, assessment and instant results * Download Printable PDF certificate immediately after completion * Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. * Improve your chance of gaining professional skills and better earning potential. WHO IS THIS COURSE FOR? Business Etiquette Certified Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. REQUIREMENTS Our Business Etiquette Certified Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Mock Exam Mock Exam-Business Etiquette Certified Diploma 00:20:00 Final Exam Final Exam-Business Etiquette Certified Diploma 00:20:00

Business Etiquette Certified Diploma
Delivered Online On Demand
£25

Online Meeting Etiquette

By iStudy UK

Online meetings are a method for businesses to reduce face-to-face business gatherings while significantly minimising travel time and expenses, by alternately holding the business gatherings over the Web. If online meetings not run professionally, they waste everyone's time and can put significant projects at risk. If online meetings are part of your daily work routine, then it becomes reasonable to fall victim to some unyielding meeting faux pas. This Online Meeting Etiquette course assists you to learn the fundamental skills needed to succeed in online meetings. You'll understand the basics of business etiquette and professionalism when you're conducting an online meeting, whether from home or at work. In addition to that, you'll learn about the principles of professional behaviour and online interview etiquette. Furthermore, enhance your knowledge about planning and attending business gatherings and multicultural manners. WHAT WILL I LEARN? * Understand Online Meetings * Prepare to Host a Meeting * Conduct a Meeting * Understand Meeting Etiquette for Participants REQUIREMENTS * Basic computer skills Introduction Introduction FREE 00:01:00 Understanding Online Meetings Getting Started 00:02:00 Preparing to Host a Meeting Learning the Software 00:02:00 Scheduling the Meeting 00:03:00 Preparing Your Space 00:04:00 Conducting a Meeting Prepping the Meeting 00:01:00 Running the Meeting 00:03:00 Meeting Tips for Presenters 00:03:00 Handling Technical Difficulties 00:02:00 Concluding a Meeting 00:01:00 Meeting Etiquette for Participants Meeting Tips for Participants 00:03:00 Conclusion Course Recap 00:01:00 Course Certification

Online Meeting Etiquette
Delivered Online On Demand
£25

Modern Business Etiquette Mastery

5.0(2)

By Studyhub UK

Step into the realm of professional sophistication with our 'Modern Business Etiquette Mastery' course. Picture yourself navigating the corporate world with poise, confidence, and a commanding understanding of business etiquette. The course begins with the basics of business decorum, laying a foundation for impeccable professional conduct. Each module is tailored to transform you into a paragon of business etiquette, ensuring that your every interaction reflects excellence and professionalism. This course is more than just learning the dos and don'ts; it's about cultivating a persona that resonates respect, competence, and courtesy in the modern business environment. As you progress, the course delves into the nuances of effective communication skills, both in person and electronically. E-communication etiquette, a critical aspect in today's digital age, is explored in detail, equipping you with the skills to communicate with clarity and professionalism across digital platforms. The curriculum further covers the intricacies of meeting and interview etiquette, internal and external etiquettes, and the increasingly important area of cross-cultural communication. By integrating these diverse aspects of modern business etiquette, the course prepares you to excel in a global business landscape, where etiquette and communication skills are as important as professional expertise. Learning Outcomes * Master the fundamental principles of business etiquette. * Develop advanced communication skills for professional settings. * Learn best practices for e-communication in a business context. * Acquire skills in conducting and participating in meetings and interviews effectively. * Understand and apply cross-cultural communication strategies in global business interactions. WHY CHOOSE THIS MODERN BUSINESS ETIQUETTE MASTERY COURSE? 1. Unlimited access to the course for a lifetime. 2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. 3. Structured lesson planning in line with industry standards. 4. Immerse yourself in innovative and captivating course materials and activities. 5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. 6. Flexibility to complete the Course at your own pace, on your own schedule. 7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. 8. Unlock career resources for CV improvement, interview readiness, and job success. WHO IS THIS MODERN BUSINESS ETIQUETTE MASTERY COURSE FOR? * Professionals aiming to enhance their business communication skills. * Individuals preparing for corporate interviews or meetings. * Entrepreneurs seeking to establish a strong professional presence. * Corporate trainers focusing on employee development in etiquette. * Business students and graduates aspiring to excel in international corporate environments. CAREER PATH * Corporate Trainer: £28,000 - £50,000 * Business Consultant: £30,000 - £60,000 * Human Resources Manager: £35,000 - £55,000 * Public Relations Specialist: £25,000 - £45,000 * International Business Liaison: £32,000 - £58,000 * Corporate Communications Coordinator: £27,000 - £50,000 PREREQUISITES This Modern Business Etiquette Mastery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Modern Business Etiquette Mastery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CERTIFICATION After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. COURSE CURRICULUM Module 01: Basics of Business Etiquette Basics of Business Etiquette 00:11:00 Module 02: Communication Skills Communication Skills 00:15:00 Module 03: e-Communication Etiquette e-Communication Etiquette 00:12:00 Module 04: Meeting and Interview Etiquette Meeting and Interview Etiquette 00:17:00 Module 05: Internal and External Etiquettes Internal and External Etiquettes 00:12:00 Module 06: Cross-Cultural Cross-Cultural 00:14:00

Modern Business Etiquette Mastery
Delivered Online On Demand
£10.99

Follow-Through: Email Etiquette

5.0(9)

By Chart Learning Solutions

Understand the five C's for diamond-grade email etiquette. These include content, concise, clarity, color and carat. Identify the top ten spam filter mistakes to ensure successful delivery, avoid complaints, and improve response. Discover the ten power words to improve customer response rates. LEARNING OBJECTIVES Identify the Five C's to email etiquette, List the top ten words to avoid spam filters, Apply the top ten 10 power words to improve your response rate TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Follow-Through: Email Etiquette
Delivered Online On Demand
£34.95

Corporate Etiquette Training Program Online

By Study Plex

HIGHLIGHTS OF THE COURSE * Course Type: Online Learning * Duration: 1 Hour * Tutor Support: Tutor support is included * Customer Support: 24/7 customer support is available * Quality Training: The course is designed by an industry expert * Recognised Credential: Recognised and Valuable Certification * Completion Certificate: Free Course Completion Certificate Included * Instalment: 3 Installment Plan on checkout -------------------------------------------------------------------------------- WHAT YOU WILL LEARN FROM THIS COURSE? * Gain comprehensive knowledge about corporate etiquette * Understand the core competencies and principles of corporate etiquette * Explore the various areas of corporate etiquette * Know how to apply the skills you acquired from this course in a real-life context * Become a confident and expert manager -------------------------------------------------------------------------------- CORPORATE ETIQUETTE TRAINING PROGRAM ONLINE COURSE Master the skills you need to propel your career forward in corporate etiquette. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive corporate etiquette training program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this corporate etiquette training program online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate etiquette. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in corporate etiquette. Enrol in this corporate etiquette training program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. WHO IS THIS COURSE FOR? This comprehensive corporate etiquette training program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate etiquette can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. ENTRY REQUIREMENTS This corporate etiquette training program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. ASSESSMENT This corporate etiquette training program online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. ADVANCE YOUR CAREER This corporate etiquette training program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. RECOGNISED ACCREDITATION This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. WHAT IS CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. BENEFITS OF CPD * Improve your employment prospects * Boost your job satisfaction * Promotes career advancement * Enhances your CV * Provides you with a competitive edge in the job market * Demonstrate your dedication * Showcases your professional capabilities WHAT IS IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. BENEFITS OF IPHM * It will help you establish a positive reputation in your chosen field * You can join a network and community of successful therapists that are dedicated to providing excellent care to their client * You can flaunt this accreditation in your CV * It is a worldwide recognised accreditation WHAT IS QUALITY LICENCE SCHEME? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. BENEFITS OF QUALITY LICENSE SCHEME * Certificate is valuable * Provides a competitive edge in your career * It will make your CV stand out COURSE CURRICULUM Module 01: Introduction Introduction 00:05:00 Module 02: Explain What is Corporate Etiquette Explain What is Corporate Etiquette 00:01:00 Module 03: Benefits of Corporate Etiquette Benefits of Corporate Etiquette 00:12:00 Module 04: Etiquette in Communication Etiquette in Communication 00:07:00 Module 05: Common Courtesy Expressions Common Courtesy Expressions 00:01:00 Module 06: List the Phrases for Greeting List the Phrases for Greeting 00:01:00 Module 07: Steps to Make Introductions Steps to Make Introductions 00:03:00 Module 08: Etiquette of Using Business Cards Etiquette of Using Business Cards 00:07:00 Module 09: Dining & Corporate Etiquette Dining & Corporate Etiquette 00:05:00 Module 10: Role of Body Language in Etiquette Role of Body Language in Etiquette 00:03:00 Module 11: Corporate Etiquette in Handshake Corporate Etiquette in Handshake 00:01:00 Module 12: Norms of Dressing Etiquette Norms of Dressing Etiquette 00:10:00 Module 13: Hofstede Model to Analyze Cultures Hofstede Model to Analyze Cultures 00:05:00 Module 14: Characteristics for Good Etiquette Characteristics for Good Etiquette 00:03:00 Module 15: Behaviors in Corporate Etiquette Behaviors in Corporate Etiquette 00:01:00 Module 16: Behaviors to Avoid in Etiquette Behaviors to Avoid in Etiquette 00:04:00 Final Assessment Assessment - Master In Corporate Etiquette 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Corporate Etiquette Training Program Online
Delivered Online On Demand
£19

Business Dining Etiquette

By Enspark

Topics covered: -Preparing for a meal -The proper use of tableware -Best practices for ordering your meal -Hosting a meal Bon Appetit! LEARNING OBJECTIVES Develop an understanding of what your dining habits and style say about you professionally and personally.;Learn how to best present yourself when dining with clients, colleagues, partners, or even friends.;Understand proper business dining etiquette for before, during, and after the meal.;Learn about proper etiquette when you are hosting a meal.

Business Dining Etiquette
Delivered Online On Demand
£14.95

Business Email Etiquette

By Enspark

Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark's signature Reality Check process, this course will give you the foundation you need to be effective in your email messages. LEARNING OBJECTIVES Learn what your email style says about you.;Learn strategic etiquette for your communications that can impact your overall results.;Get educated on email best practices.;Become more knowleable on what to avoid when composing email messages.

Business Email Etiquette
Delivered Online On Demand
£14.95

Office Etiquette

By OnlineCoursesLearning.com

Office Etiquette Certification Understanding the implicit principles of the working environment will expand your opportunity of getting an advancement. Office decorum guarantees that everybody profits by a charming working climate liberated from provocation and uncivil conduct. In this course, you will become familiar with the major office manners that everybody needs to follow. You will find how to introduce yourself at work, how to communicate with others, how to determine troubles, and how to construct a standing as a significant colleague. You Will Learn: Step by step instructions to show thought for others' time The most effective method to be a decent cooperative person The most effective method to keep an expert picture at work The most effective method to send suitable messages Step by step instructions to behave at office parties and other unique occasions Advantages of Taking This Course: On the off chance that you need to progress in your profession, a sound handle of office manners is fundamental On the off chance that you oversee or direct others at work, this course will help you show others how its done In the event that you are liable for assembling official approach archives at work, this course will help you cover rules relating to office lead This course will help you construct positive associations with your colleagues, which will make your work life more pleasant

Office Etiquette
Delivered Online On Demand
£50

Telephone Etiquette

4.7(160)

By Janets

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. LEARNING OUTCOMES * Fully understand the rules of telephone etiquette for business * Know how to handle rude or abusive callers * Manage voicemails and forward them to the concerned person * Learn about telephone language * Provide excellent customer service over the phone * Present a polite and dependable first contact for your company * Maintain high communication standard under stress or in busy moments * Act immediately on receiving important or sensitive information WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full Tutor Support on Weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATION After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. WHO IS THIS COURSE FOR?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. CAREER PATH The course is suitable for those in the roles of; * Executive Personal Assistant * Secretary * Administrator * Receptionist  * Personal/ Business Assistant * Associate/ Executive/ Manager of any department of an organisation REQUIREMENTS This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. COURSE CONTENT Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone Etiquette
Delivered Online On Demand
£25