845 Equality & Diversity courses

Gain a comprehensive understanding of safeguarding laws, principles, and practices with our Safeguarding Children and Vulnerable Adults Level 3 course. Learn to identify and respond to various types of abuse, maintain records, and follow key legislations. Ideal for those pursuing careers in social work, healthcare, or childcare. Enrol today for a solid foundation in safeguarding and advance your professional journey.

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Equip yourself with essential skills in Health and Social Care. Our training covers key areas such as mental health, disability needs, and child welfare, preparing you to meet rising global demands.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.