Name: Customer Service Representative Diploma - CPD Accredited
Price: 279 GBP
Availability: InStock

<p>The agricultural industry is vital to the UK economy, contributing over £24 billion each year and employing around 474,000 people. As such, there has never been a greater need for skilled professionals in this field. That's where our endorsed Agricultural Science with Animal Science course comes in.</p><p>Not only does the agricultural industry play a crucial role in providing the UK with essential food and drink, but it also has a significant impact on the environment. In fact, agriculture accounts for around 10% of the UK's greenhouse gas emissions. This highlights the importance of developing sustainable farming practices and improving the efficiency of livestock management.</p><p>By enrolling in our Agricultural Science with Animal Science course, you'll gain the knowledge and skills needed to tackle these challenges head-on. Our course covers a range of topics, including crop production, soil science, animal nutrition, and livestock management. With a particular focus on animal science, you'll learn how to manage and care for livestock in a way that is both sustainable and efficient.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging.</p><p>Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.</p><p>Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Animal Science at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Agricultural Science at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Arboriculture</li><li><strong>Course 04:</strong> Horticulture</li><li><strong>Course 05:</strong> Botany</li><li><strong>Course 06:</strong> Environmental Law 2021</li><li><strong>Course 07:</strong> Ecology</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles and practices of crop production and soil science</li><li>Develop knowledge and skills in animal nutrition and livestock management</li><li>Gain an understanding of arboriculture and horticulture practices</li><li>Develop knowledge and skills in botany and ecology</li><li>Understand the importance of environmental law in the agricultural industry</li><li>Develop a deep understanding of the various aspects of agriculture</li><li>Be equipped with the knowledge and skills needed to succeed in the agricultural industry</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Agricultural Science with Animal Science bundle includes two QLS-endorsed courses and five relevant CPD QS-accredited courses. The QLS-endorsed courses are Agricultural Science and Animal Science, which cover crop production, soil science, animal nutrition, and livestock management. The five relevant CPD QS-accredited courses are Arboriculture, Horticulture, Botany, Environmental Law, and Ecology, which further enhance learners' knowledge and understanding of the agricultural industry.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to further their career in the agricultural industry</li><li>Professionals looking to enhance their knowledge of the subject</li><li>Students with a keen interest in agriculture</li><li>Anyone seeking to gain a deeper understanding of the agricultural industry</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Agricultural scientist (average salary range of £22,000 - £60,000 per year)</li><li>Agronomist (average salary range of £25,000 - £35,000 per year)</li><li>Farm manager (average salary range of £20,000 - £45,000 per year)</li><li>Environmental consultant (average salary range of £20,000 - £45,000 per year)</li><li>Horticulturist (average salary range of £18,000 - £30,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Agricultural Science with Animal Science -  QLS Endorsed Diploma

General Admission

<p><em><strong>Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning!</strong></em></p><p><strong>Save Up To </strong><strong>£5,206</strong><strong> and get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Geotechnical Engineering Bundle Now</strong></p><p>Whether you are interested in a career specifically in geotechnics, or you are looking to brush up on recent methods, our courses in geotechnical engineering provide the detailed information necessary for success in the field. Even for those students interested in other engineering or related fields, like architecture, a detailed understanding of geotechnical topics will provide much-needed insight.</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Geotechnical Engineering bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Geotechnical Engineering package and developed this in-demand Geotechnical Engineering course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our Geotechnical Engineering experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p><strong>This Geotechnical Engineering Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Ultimate Geology Course</li><li><strong>Course 02: </strong>Land Management Course</li><li><strong>Course 03: </strong>Land Surveying</li><li><strong>Course 04: </strong>Oil and Gas Management</li><li><strong>Course 05: </strong>Architectural Studies</li><li><strong>Course 06: </strong>Town Planning</li><li><strong>Course 07: </strong>Diploma in Construction Management</li><li><strong>Course 08: </strong>Construction Industry Scheme (CIS)</li><li><strong>Course 09: </strong>Construction Cost Estimation Diploma</li><li><strong>Course 10: </strong>Agricultural Science</li><li><strong>Course 11: </strong>Diploma in Water Chemistry</li><li><strong>Course 12: </strong>Environmental Law</li><li><strong>Course 13: </strong>Environment Management</li><li><strong>Course 14: </strong>Environmental Health</li></ul><p><strong>Benefits you'll get from choosing Apex Learning for this Geotechnical Engineering Course:</strong></p><ul><li>Pay once and get lifetime access <strong>to 11 CPD courses</strong></li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the Geotechnical Engineering course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules of Geotechnical Engineering designed by expert instructors</li><li>Learn about Geotechnical Engineering at your ease - anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited courses - improve the chance of gaining professional skills</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p><strong>Geotechnical Engineering Bundle Curriculum:</strong></p><p><strong>Course 01: Ultimate Geology Course</strong></p><ul><li>Course Promo</li><li>Introduction</li><li>Solar System</li><li>Geologic Time</li><li>Inside Earth</li><li>Plate Tectonics</li><li>Weathering</li><li>Deserts &amp; Winds</li><li>Minerals</li><li>Sedimentary Rocks</li><li>Metamorphic Rocks</li><li>Igneous Rock</li><li>Deformation</li><li>Volcanoes</li><li>Mass Wasting</li><li>Surface Water</li></ul><p><strong>Course 02: Land Management Course</strong></p><ul><li>Land Management: An Introduction</li><li>Land Use and Land Use Planning</li><li>Soil Management</li></ul><p><strong>Course 03: Land Surveying</strong></p><ul><li>Introduction to Land Surveying</li><li>Land Surveying Basics</li><li>Land Surveying Instrumentation</li></ul><p><strong>Course 04: Oil and Gas Management</strong></p><ul><li>Introduction to Oil and Gas Management</li><li>Energy, Economics and Finance in Oil and Gas</li><li>Oil and Gas Project Management</li></ul><p><strong>Course 05: Architectural Studies</strong></p><ul><li>Introduction to Architectural Studies</li><li>Ancient Architecture</li><li>Architectural Ideas and Movements</li><li>Architectural Styles</li></ul><p><strong>Course 06: Town Planning</strong></p><ul><li>Introduction to Town Planning</li><li>Process of Town Planning</li><li>Residential Buildings and Neighbourhood Planning</li></ul><p><strong>Course 07: Diploma in Construction Management</strong></p><ul><li>Introduction to Construction Management</li><li>Project Life Cycle and Success</li><li>Cost Management</li><li>Preliminary Site Investigation and Site Organisation</li><li>Site Management</li></ul><p><strong>Course 08: Construction Industry Scheme (CIS)</strong></p><ul><li>Construction Industry Scheme (CIS)</li><li>Coverage of the Scheme</li><li>Contractors and Registration for the Scheme</li></ul><p><strong>Course 09: Construction Cost Estimation Diploma</strong></p><ul><li>Introduction to Construction Management</li><li>Cost Estimation</li><li>Role of Cost Estimator and New Aspects of Cost Estimation</li><li>Elements and Factors influencing Cost Estimation</li></ul><p><strong>Course 10: Agricultural Science</strong></p><ul><li>Introduction to Agricultural Science</li><li>Horticulture and The Nursery Production</li><li>Plant Propagation</li><li>Soil Science</li></ul><p><strong>Course 11: Diploma in Water Chemistry</strong></p><ul><li>Introduction to Water Chemistry</li><li>Concepts of Basic Chemistry</li><li>Alkalinity of Water</li></ul><p><strong>Course 12: Environmental Law</strong></p><ul><li>Legal System</li><li>What is Environmental Law</li><li>International Environment law</li><li>Environmental Organisations</li><li>National Environmental Legacy Act</li></ul><p><strong>Course 13: Environment Management</strong></p><ul><li>Environment and Ecology</li><li>Environmental Issues</li><li>Environmental Planning</li></ul><p><strong>Course 14: Environmental Health</strong></p><ul><li>Intro to Environmental Health</li><li>Waste, Pollution and Pollutants</li><li>Environment, Pollution, Climate Change and Health</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Geotechnical Engineering bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Geotechnical Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Geotechnical Engineering Bundle includes a number of additional courses, which will enable you to pursue a successful career.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Ultimate Geology Course</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Ultimate Geology Course</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Geotechnical Engineering Courses

<h2>Description</h2><p><span><b>Ethology Diploma</b> </span></p><p><span>What are the factors that determine animal behaviour? What does their behaviour have to do with their survival? What are the reasons behind their behavioural development and adaptation, and why do they do it? </span><br />
<span>These are thought-provoking questions for any wildlife enthusiast or animal lover. The Ethology Diploma course explores the science of animal behaviour, either in captivity or in their usual habitat. The Ethology Diploma course will examine how animals connect with their environment, especially in aspects such as socialization, aggressiveness, behavioural change with time, mating, and internal factors that influence an animal's actions (including genetic factors) as a reaction to its environmental interaction or both. </span><br />
<span>The Diploma course starts with an overview of Ethology, its importance, ethologists' roles, and the discipline's history. </span><br />
<span>The Ethology Diploma course analyzes the basis for behavioural patterns due to natural selection, environment, and genetics. The learners will study communication, altruism, and cooperation between social creatures and the benefits these behaviours provide to specific animals and their groups. </span><br />
<span>In addition, the course explores the varying nature of sexual reproduction among different animal groups and how dominance, repellence, and attractiveness differ among them. The students will also learn about the concept of learning and its use in human reproduction and social welfare. </span><br />
<span>The Ethology Diploma course investigates how humankind has impacted animal conservation and how ethology might help. </span><br />
<span>Individuals with enthusiasm for animals and wildlife will greatly enjoy the Diploma course in Ethology. The learners will come across various questions and answers regarding animal behaviours, thus bringing themselves closer to nature and fellow distant relatives. </span><br />
<span>Suppose one works as a caretaker of animals or seeks to build a deeper understanding of animals. In that case, this Ethology Diploma course is the ideal way to begin the journey to becoming an expert in the field. </span></p><p><span><b>What you will learn</b>â¯ </span></p><p><span><b>1: </b>Animal Behaviour History </span></p><p><span><b>2: </b>Tinbergen's Contributions </span></p><p><span><b>3</b><strong>:</strong> Moths and Bats </span></p><p><span><b>4</b><strong>:</strong> Sensing and Responding </span></p><p><span><b>5</b><strong>:</strong> The development of behaviour </span></p><p><span><b>6</b><strong>:</strong> Learning </span></p><p><span><b>7</b><strong>: </strong>Signals </span></p><p><span><b>8: </b>Behavioural Ecology </span></p><p><span><b>9</b><strong>:</strong> Collective Behaviour </span></p><p><span><b>10: </b>Applying behaviour </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Ethology Course

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Relationship Manager Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Relationship Manager Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Relationship Manager Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Relationship Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Relationship Manager Diploma </strong>course provides complete 360-degree training on Customer Relationship Manager Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Relationship Manager Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Relationship Manager Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Relationship Manager Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Relationship Management</li><li>Course 02: Understanding Excellence in Customer Relationship Management</li><li>Course 03: Customer Service Manager Training and Front Desk Certification</li><li>Course 04: Complete Customer Service and Communication Skills</li><li>Course 05: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 06: Customer Service Fraud Officer</li><li>Course 07: Know Your Customer (KYC)</li><li>Course 08: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 09: Phone-Based Customer Service</li><li>Course 10: Service Helpdesk &amp; Technical Support Course</li><li>Course 11: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 12: Complaints Handling for Customer Care: Best Practices</li><li>Course 13: Customer Service &amp; Environment</li><li>Course 14: Receptionist Diploma</li><li>Course 15: Effective Communication Skills Diploma</li><li>Course 16: Help Desk Training</li><li>Course 17: Customer Service Management: Recovering Difficult Customers</li><li>Course 18: Professional Certificate in Front Office</li><li>Course 19: Hotel Concierge Certification</li><li>Course 20: Ecommerce Management, Branding &amp; Marketing</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Consumer Rights Certificate</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Relationship Manager Diploma </strong>course has been prepared by focusing largely on Customer Relationship Manager Diploma career readiness. It has been designed by our Customer Relationship Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Relationship Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Relationship Manager Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Relationship Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Relationship Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Relationship Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Relationship Manager Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Relationship Manager Diploma lessons</li><li>One to one assistance from Customer Relationship Manager Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Relationship Manager Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Relationship Manager Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Relationship Manager Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Relationship Manager Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Relationship Manager Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Relationship Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Relationship Manager Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Relationship Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Relationship Manager Diploma </strong>career because this course includes various courses as a bonus. This Customer Relationship Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Relationship Manager Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Online Course Marketing

Customer Relationship Management

Commercial & Contract Management Certification Program (CCM)

CRM (Customer Relationship Management)

Diploma in Management Studies (DMS)

Trainers Course

Customer Relationship Manager Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Residential Letting Agent </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Residential Letting Agent </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Residential Letting Agent</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Residential Letting Agent bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Residential Letting Agent </strong>course provides complete 360-degree training on Residential Letting Agent. You'll get not one, not two, not three, but <strong>twenty-five </strong>Residential Letting Agent courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Residential Letting Agent courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Residential Letting Agent Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Real Estate Certificate</li><li>Course 02: Real Estate Investment and Property Management Diploma</li><li>Course 03: Property Management</li><li>Course 04: Estate Agent, Property Management and Related Regulations Training</li><li>Course 05: Level 3 Lettings Agent and Property Management Course</li><li>Course 06: Property Manager &amp; Real Estate Agent Complete Course</li><li>Course 07: Real Estate and Property Development Diploma</li><li>Course 08: Property Development Diploma</li><li>Course 09: Legal Advisor Training: Property, Employment , Family and Criminal Law</li><li>Course 10: Property Law</li><li>Course 11: Conveyancing Lawyer Diploma</li><li>Course 12: Housing Officer Training</li><li>Course 13: Customer Service Manager Training and Front Desk Certification</li><li>Course 14: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 15: Consumer Rights Certificate</li><li>Course 16: Business Analysis</li><li>Course 17: Making Budget &amp; Forecast</li><li>Course 18: Social Housing and Tenant Management</li><li>Course 19: Customer Service &amp; Environment</li><li>Course 20: Sales Skills</li><li>Course 21: Marketing Management</li><li>Course 22: Business Strategy Planning</li><li>Course 23: Effective Communication Skills Diploma</li><li>Course 24: Persuasion and Influencing Skills</li><li>Course 25: Negotiation Skills</li></ul> <p>The <strong>Residential Letting Agent </strong>course has been prepared by focusing largely on Residential Letting Agent career readiness. It has been designed by our Residential Letting Agent specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Residential Letting Agent Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Residential Letting Agent bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Residential Letting Agent Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Residential Letting Agent Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Residential Letting Agent course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Residential Letting Agent </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Residential Letting Agent lessons</li><li>One to one assistance from Residential Letting Agentprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Residential Letting Agentcourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Residential Letting Agent courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Residential Letting Agent certificate and transcript on the next working day</li><li>Easily learn the Residential Letting Agent skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Residential Letting Agent </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Residential Letting Agent</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Residential Letting Agent </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Residential Letting Agent</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Residential Letting Agent </strong>career because this course includes various courses as a bonus. This Residential Letting Agent is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Residential Letting Agent career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Letting Agent

Residential Letting Agent - Advanced Diploma

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Experience Manager Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Experience Manager Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Experience Manager Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Experience Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Experience Manager Diploma </strong>course provides complete 360-degree training on Customer Experience Manager Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Experience Manager Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Experience Manager Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Experience Manager Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Relationship Management</li><li>Course 02: Customer Service Manager Training and Front Desk Certification</li><li>Course 03: Complete Customer Service and Communication Skills</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 08: Phone-Based Customer Service</li><li>Course 09: Service Helpdesk &amp; Technical Support Course</li><li>Course 10: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Hotel Concierge Certification</li><li>Course 19: Ecommerce Management, Branding &amp; Marketing</li><li>Course 20: Professional Skills for Hotel Management Training</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Consumer Rights Certificate</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Experience Manager Diploma </strong>course has been prepared by focusing largely on Customer Experience Manager Diploma career readiness. It has been designed by our Customer Experience Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Experience Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Experience Manager Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Experience Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Experience Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Experience Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Experience Manager Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Experience Manager Diploma lessons</li><li>One to one assistance from Customer Experience Manager Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Experience Manager Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Experience Manager Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Experience Manager Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Experience Manager Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Experience Manager Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Experience Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Experience Manager Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Experience Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Experience Manager Diploma </strong>career because this course includes various courses as a bonus. This Customer Experience Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Experience Manager Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Service Design Courses (SDC)

Customer Experience Management

Diploma in Professional Studies (DPS)

Customer Experience Manager Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Professional Waiter Training Mastery </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Professional Waiter Training Mastery </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Professional Waiter Training Mastery</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Professional Waiter Training Mastery bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Professional Waiter Training Mastery </strong>course provides complete 360-degree training on Professional Waiter Training Mastery. You'll get not one, not two, not three, but <strong>twenty-five </strong>Professional Waiter Training Mastery courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Professional Waiter Training Mastery courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Professional Waiter Training Mastery Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Professional Waiter Diploma</li><li>Course 02: Barista Course</li><li>Course 03: Professional Barista : Brew an Amazing Cup of Coffee</li><li>Course 04: Coffee Training: From Bean to Brew, the Art of Coffee</li><li>Course 05: Hospitality and Catering</li><li>Course 06: Catering Management</li><li>Course 07: Food Safety &amp; Hygiene</li><li>Course 08: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles</li><li>Course 09: Food Handlers Certificate</li><li>Course 10: HACCP Course</li><li>Course 11: Food Allergen, Food Safeguarding and Kitchen Management Course</li><li>Course 12: Restaurant Management: Takeaway Business Startup Course</li><li>Course 13: Customer Service &amp; Environment</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Business Etiquette Mastery</li><li>Course 16: Public Speaking: Presentations like a Boss</li><li>Course 17: Diversity Training</li><li>Course 18: Conflict Resolution</li><li>Course 19: Customer Relationship Management</li><li>Course 20: Emotional Intelligence and Social Management Diploma</li><li>Course 21: Food and Beverage Manager</li><li>Course 22: Chef Training Certificate</li><li>Course 23: Cleaning</li><li>Course 24: Phone-Based Customer Service</li><li>Course 25: Personal Hygiene</li></ul> <p>The <strong>Professional Waiter Training Mastery </strong>course has been prepared by focusing largely on Professional Waiter Training Mastery career readiness. It has been designed by our Professional Waiter Training Mastery specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Professional Waiter Training Mastery Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Professional Waiter Training Mastery bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Professional Waiter Training Mastery Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Professional Waiter Training Mastery Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Professional Waiter Training Mastery course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Professional Waiter Training Mastery </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Professional Waiter Training Mastery lessons</li><li>One to one assistance from Professional Waiter Training Masteryprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Professional Waiter Training Masterycourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Professional Waiter Training Mastery courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Professional Waiter Training Mastery certificate and transcript on the next working day</li><li>Easily learn the Professional Waiter Training Mastery skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Professional Waiter Training Mastery </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Professional Waiter Training Mastery</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Professional Waiter Training Mastery </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Professional Waiter Training Mastery</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Professional Waiter Training Mastery </strong>career because this course includes various courses as a bonus. This Professional Waiter Training Mastery is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Professional Waiter Training Mastery career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Bar Professional Training Course (BPTC)

Waiter Training

Professional Skills Course (PSC)

Professional Waiter Training Mastery - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Emotional Intelligence Advanced Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Emotional Intelligence Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Emotional Intelligence Advanced Diploma </strong>course provides complete 360-degree training on Emotional Intelligence Advanced Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Emotional Intelligence Advanced Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Emotional Intelligence Advanced Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Emotional Intelligence Advanced Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Emotional Intelligence and Human Behaviour</li><li>Course 02: Emotional Intelligence and Social Management Diploma</li><li>Course 03: Emotional Intelligence: Become EQ Counsellor</li><li>Course 04: Leadership, Personal Development and Networking</li><li>Course 05: Resilience Training: Developing Mental Resilience</li><li>Course 06: Self Esteem</li><li>Course 07: Workplace Stress Management</li><li>Course 08: Mindfulness and Self Control</li><li>Course 09: Relationship Counselling Course</li><li>Course 10: Spiritual Life Coaching Diploma</li><li>Course 11: Conflict Resolution</li><li>Course 12: Effective Communication Skills Diploma</li><li>Course 13: Decision Making and Critical Thinking Online Course</li><li>Course 14: Customer Service &amp; Environment</li><li>Course 15: Project Management for Managers</li><li>Course 16: Professional Development for Educators Course</li><li>Course 17: Fundamentals of Entrepreneurship</li><li>Course 18: Leading and Managing Remote Team</li><li>Course 19: Influencing and Negotiation Skills</li><li>Course 20: Equality, Diversity and Discrimination</li><li>Course 21: Time Management</li><li>Course 22: Team Building Masterclass</li><li>Course 23: Change Management</li><li>Course 24: Cross-Cultural Awareness Training Diploma Certificate</li><li>Course 25: Public Speaking: Presentations like a Boss</li></ul> <p>The <strong>Emotional Intelligence Advanced Diploma </strong>course has been prepared by focusing largely on Emotional Intelligence Advanced Diploma career readiness. It has been designed by our Emotional Intelligence Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Emotional Intelligence Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Emotional Intelligence Advanced Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Emotional Intelligence Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Emotional Intelligence Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Emotional Intelligence Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Emotional Intelligence Advanced Diploma lessons</li><li>One to one assistance from Emotional Intelligence Advanced Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Emotional Intelligence Advanced Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Emotional Intelligence Advanced Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Emotional Intelligence Advanced Diploma certificate and transcript on the next working day</li><li>Easily learn the Emotional Intelligence Advanced Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Emotional Intelligence Advanced Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Emotional Intelligence Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Emotional Intelligence Advanced Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Emotional Intelligence Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Emotional Intelligence Advanced Diploma </strong>career because this course includes various courses as a bonus. This Emotional Intelligence Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Emotional Intelligence Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Emotional Wellbeing

Emotional Intelligence (EQ)

Master Your Emotions

Diploma in Education & Training (DET)

Emotional Intelligence Advanced Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Managing Customer Excellence </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Managing Customer Excellence </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Managing Customer Excellence</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Managing Customer Excellence </strong>course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but <strong>twenty-five </strong>Managing Customer Excellence courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Managing Customer Excellence Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Service Manager Training and Front Desk Certification</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Complete Customer Service and Communication Skills</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 08: Phone-Based Customer Service</li><li>Course 09: Service Helpdesk &amp; Technical Support Course</li><li>Course 10: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Hotel Concierge Certification</li><li>Course 19: Ecommerce Management, Branding &amp; Marketing</li><li>Course 20: Professional Skills for Hotel Management Training</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Conversation Virtually with Anyone</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Managing Customer Excellence </strong>course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Managing Customer Excellence </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Managing Customer Excellence lessons</li><li>One to one assistance from Managing Customer Excellenceprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Managing Customer Excellencecourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Managing Customer Excellence courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Managing Customer Excellence certificate and transcript on the next working day</li><li>Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Managing Customer Excellence </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Managing Customer Excellence </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Managing Customer Excellence</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Managing Customer Excellence </strong>career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Finance Cert & Exam Prep

Online Course Creation

Certified Manager of Quality

Managing Customer Excellence - CPD Approved

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Service Representative Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Service Representative Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Service Representative Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Service Representative Diploma </strong>course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 02: Customer Service Manager Training and Front Desk Certification</li><li>Course 03: Customer Relationship Management</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Phone-Based Customer Service</li><li>Course 08: Service Helpdesk &amp; Technical Support Course</li><li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 10: Office Skills and Administration</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Ecommerce Management, Branding &amp; Marketing</li><li>Course 19: Professional Crisis Management Certificate</li><li>Course 20: Marketing Strategies for Business</li><li>Course 21: Conflict Resolution</li><li>Course 22: Conversation Virtually with Anyone</li><li>Course 23: Line Management</li><li>Course 24: Workplace Productivity Training</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Service Representative Diploma </strong>course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Service Representative Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Service Representative Diploma lessons</li><li>One to one assistance from Customer Service Representative Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Service Representative Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Service Representative Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Service Representative Diploma </strong>career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Customer Service

Diploma for School Business Leaders (DSBM)

Customer Service Representative Diploma - CPD Accredited

St Albans

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Carbon Literacy Training has been developed in conjunction with the <a href="https://carbonliteracy.com/about-us/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Carbon Literacy Project</a> and funded by the Church of England Environment Programme. &nbsp;This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Tuesday 17th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Tuesday 24th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Tuesday 1st October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Tuesday 8th October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation</p>

This Carbon Literacy Training has been developed in conjunction with the Carbon Literacy Project and funded by the Church of England Environment Programme. This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities. 
This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises. 
Week 1: Tuesday 17th September 5-7pm
Week 2: Tuesday 24th September 5-7pm
Week 3: Tuesday 1st October 5-7pm
Week 4: Tuesday 8th October 5-7pm
It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation

The Diocese of St Albans

Smart Meter Training

Centre for Counselling & Psychotherapy Training (CCPT)

ICDL (International Certification of Digital Literacy)

Carbon Literacy training (online)

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">Hello and thank you for joining us.</h4><h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">In this WebWorkshop, you will learn:</h4><ul style="color: rgb(12, 46, 63); box-sizing: border-box;" fr-original-style=" color: rgb(12, 46, 63);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to get everyone home safe every day.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to shift from &lsquo;doing&rsquo; safety to &lsquo;being&rsquo; safe.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to accommodate humans for being human.&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.</span></div>

Hello and thank you for joining us.In this WebWorkshop, you will learn:
How to get everyone home safe every day.
How to shift from ‘doing’ safety to ‘being’ safe.
How to accommodate humans for being human.
How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.
We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.

Ppwd Consulting

PPWD’s Compassionate Safety approach generates environments that accommodate humans for being human. Our approach aligns personal and organisational mindsets, beliefs and values. In doing so, workplaces are created where people thrive and flourish.

PPWD Compassionate Safety WebWorkshop

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Beginners (level 2)

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking &lsquo;register&rsquo; below.</p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Level One &ndash; Introduction to Medical Terminology.</p><blockquote style="color: rgb(103, 106, 108); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">&ldquo;It&#39;s like a light has just been switched on and I now understand more of what I&#39;m doing!&rdquo; &ndash; Feedback from attendee of Level one course.</blockquote><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The course covers the following topics:-</span><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><ul style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><li fr-original-style="" style="box-sizing: border-box;">Basics of medical terminology &ndash; word building</li><li fr-original-style="" style="box-sizing: border-box;">Common Roots, prefixes and suffixes</li><li fr-original-style="" style="box-sizing: border-box;">Anatomy and physiology via a virtual tour of the body</li><li fr-original-style="" style="box-sizing: border-box;">Major bones of the body</li><li fr-original-style="" style="box-sizing: border-box;">Prescription writing and abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Classification of drugs</li><li fr-original-style="" style="box-sizing: border-box;">Common Abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Instruments and investigations</li><li fr-original-style="" style="box-sizing: border-box;">Medical Specialities and personnel</li><li fr-original-style="" style="box-sizing: border-box;">Blood tests</li></ul><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">All attendees are given a Certificate of Attendance and a comprehensive handout.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/tpzbsQuaZAY" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span></iframe></p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h1 style="color: rgb(103, 106, 108); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Medical Terminology Training Courses</h1><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);"></p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Established in 2006 and the UK&rsquo;s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. &nbsp;Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.</p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Click &#39;more course information&#39; below to view further details of each of our courses.&nbsp;</p>

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below.





Level One – Introduction to Medical Terminology.
“It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course.
This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:-


Basics of medical terminology – word building
Common Roots, prefixes and suffixes
Anatomy and physiology via a virtual tour of the body
Major bones of the body
Prescription writing and abbreviations
Classification of drugs
Common Abbreviations
Instruments and investigations
Medical Specialities and personnel
Blood tests
At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.

All attendees are given a Certificate of Attendance and a comprehensive handout.

Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.







Medical Terminology Training Courses

Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.
Click 'more course information' below to view further details of each of our courses. 

Mediterm Training

Medical Terminology

Medical Terminology Training Courses - Level 1

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This specific course is for those with little or no knowledge of the Spanish language.</p>

10-week Spanish course for Absolute Beginners (Level 1)

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE Vernova) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, GE Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Centre for Competitiveness

Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

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