Enterprise Architecture courses in Coventry

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for Professionals preparing to become CRISC certified. Risk practitioners Students or recent graduates Overview At course completions, students will understand the essential concepts in the 4 ISACA CRISC domains: Governance IT Risk Assessment Risk Response and Reporting Information Technology and Security This 3 Day CRISC course is geared towards preparing students to pass the ISACA Certified in Risk and Information Systems Control examination. The course covers all four of the CRISC domains, and each section corresponds directly to the CRISC job practice. CRISC validates your experience in building a well-defined, agile risk-management program, based on best practices to identify, analyze, evaluate, assess, prioritize and respond to risks. This enhances benefits realization and delivers optimal value to stakeholders. GOVERNANCE - A. ORGANIZATIONAL GOVERNANCE * Organizational Strategy, Goals, and Objectives * Organizational Structure, Roles, and Responsibilities * Organizational Culture * Policies and Standards * Business Processes * Organizational Assets GOVERNANCE - B. RISK GOVERNANCE * Enterprise Risk Management and Risk Management Framework * Three Lines of Defense * Risk Profile * Risk Appetite and Risk Tolerance * Legal, Regulatory, and Contractual Requirements * Professional Ethics of Risk Management IT RISK ASSESSMENT - A. IT RISK IDENTIFICATION * Risk Events (e.g., contributing conditions, loss result) * Threat Modelling and Threat Landscape * Vulnerability and Control Deficiency Analysis (e.g., root cause analysis) * Risk Scenario Development IT RISK ASSESSMENT - B. IT RISK ANALYSIS AND EVALUATION * Risk Assessment Concepts, Standards, and Frameworks * Risk Register * Risk Analysis Methodologies * Business Impact Analysis * Inherent and Residual Risk RISK RESPONSE AND REPORTING - A. RISK RESPONSE * Risk Treatment / Risk Response Options * Risk and Control Ownership * Third-Party Risk Management * Issue, Finding, and Exception Management * Management of Emerging Risk RISK RESPONSE AND REPORTING - B. CONTROL DESIGN AND IMPLEMENTATION * Control Types, Standards, and Frameworks * Control Design, Selection, and Analysis * Control Implementation * Control Testing and Effectiveness Evaluation RISK RESPONSE AND REPORTING - C. RISK MONITORING AND REPORTING * Risk Treatment Plans * Data Collection, Aggregation, Analysis, and Validation * Risk and Control Monitoring Techniques * Risk and Control Reporting Techniques (heatmap, scorecards, dashboards) * Key Performance Indicators * Key Risk Indicators (KRIs) * Key Control Indicators (KCIs) INFORMATION TECHNOLOGY AND SECURITY - A. INFORMATION TECHNOLOGY PRINCIPLES * Enterprise Architecture * IT Operations Management (e.g., change management, IT assets, problems, incidents) * Project Management * Disaster Recovery Management (DRM) * Data Lifecycle Management * System Development Life Cycle (SDLC) * Emerging Technologies INFORMATION TECHNOLOGY AND SECURITY - B. INFORMATION SECURITY PRINCIPLES * Information Security Concepts, Frameworks, and Standards * Information Security Awareness Training * Business Continuity Management * Data Privacy and Data Protection Principles

Duration 4 Days 24 CPD hours This course is intended for This course is designed for the aspiring or sitting upper-level manager striving to advance his or her career by learning to apply their existing deep technical knowledge to business problems. In this course, students will learn in-depth content in each of the 5 CCISO Domains DOMAIN 01 - GOVERNANCE * Define, Implement, Manage, and Maintain an Information Security Governance Program * Information Security Drivers * Establishing an information security management structure * Laws/Regulations/Standards as drivers of Organizational Policy/Standards/Procedures * Managing an enterprise information security compliance program * Risk Management * Risk mitigation, risk treatment, and acceptable risk * Risk management frameworks * NIST * Other Frameworks and Guidance (ISO 31000, TARA, OCTAVE, FAIR, COBIT, and ITIL) * Risk management plan implementation * Ongoing third-party risk management * Risk management policies and processes * Conclusion DOMAIN 2 - SECURITY RISK MANAGEMENT, CONTROLS, & AUDIT MANAGEMENT * INFORMATION SECURITY CONTROLS * COMPLIANCE MANAGEMENT * GUIDELINES, GOOD AND BEST PRACTICES * AUDIT MANAGEMENT * SUMMARY DOMAIN 03 - SECURITY PROGRAM MANAGEMENT AND OPERATIONS * PROGRAM MANAGEMENT * OPERATIONS MANAGEMENT * Summary DOMAIN 04 - INFORMATION SECURITY CORE CONCEPTS * ACCESS CONTROL * PHYSICAL SECURITY * NETWORK SECURITY * ENDPOINT PROTECTION * APPLICATION SECURITY * ENCRYPTION TECHNOLOGIES * VIRTUALIZATION SECURITY * CLOUD COMPUTING SECURITY * TRANSFORMATIVE TECHNOLOGIES * Summary DOMAIN 05 - STRATEGIC PLANNING, FINANCE, PROCUREMENT AND VENDOR MANAGEMENT * STRATEGIC PLANNING * Designing, Developing, and Maintaining an Enterprise Information Security Program * Understanding the Enterprise Architecture (EA) * FINANCE * PROCUREMENT * VENDOR MANAGEMENT * Summary

This course is designed to enable candidates to develop the knowledge of the terminology and basic concepts of TOGAF Standard, 10th Edition and principles of Enterprise Architecture. Candidates will also be able to analyze and apply knowledge of TOGAF Standard.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours

Duration 3 Days 18 CPD hours

Duration 5 Days 30 CPD hours

Duration 2 Days 12 CPD hours This course is intended for Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. Managers in the role of Project-, Operational- and Senior-Manager. Overview The first day of the TOGAF Foundation Level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. The second day is devoted to going through an architectural process based on a case, in which the concepts discussed the previous day are reviewed again, but this time in context. In this way you obtain a clear and clear picture of TOGAF and the mostly theoretical and abstract material is presented in a digestible way. The TOGAF Foundation level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. PART 1 * Introduction * Introduction Enterprise Architecture * Position Enterprise Architecture * Introduction TOGAF * Overview of TOGAF concepts * Architecture Capability Framework * Architecture Development Method (ADM) * Guidelines & Techniques * Enterprise Continuity & Tools * Reference Models * Architecture Content Framework * preliminary phase * Phase A Architecture Vision' * Phase B Business Architecture * Phase C Information Systems Architecture * Phase D Technology Architecture * Phase E: Opportunities & Solutions * Phase F: Migration Planning * Phase G: Implementation Governance * Phase H: Architecture Change Management * Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. * Managers in the role of Project-, Operational- and Senior-Manager. PART 2 * TOGAF Concepts PART 3 * Going through a TOGAF Cycle ADDITIONAL COURSE DETAILS: Nexus Humans TOGAF training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TOGAF course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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