4945 Employees courses delivered Online

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

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FAA LEVEL 3 AWARD IN SUPERVISING FIRST AID FOR MENTAL HEALTH (RQF) -------------------------------------------------------------------------------- * Classroom (two day course), Virtual (6 x 2 ½ hour sessions) * Gives learners knowledge of Mental Health First Aid and associated conditions * This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace -------------------------------------------------------------------------------- COURSE CONTENTS: * What is Mental Health? * Why people develop mental health conditions * What the role of a mental health first aider is * Knowing how to provide advice and practical support * Knowing how to recognise and manage stress * Understand the impact of substance abuse on mental health * Understand the first aid action plan for mental health and be able to put it in place * Know how to implement a positive mental health culture in the workplace * Recognising a range of mental health conditions: * Depression * Anxiety * Psychosis * Eating disorders * Suicide * Self-harm * PTSD * Personality disorders * Bipolar disorder * Schizophrenia BENEFITS OF THIS COURSE: * 37% of all work-related ill-health is due to mental health problems * Problems with mental health cover 45% of all working days lost * A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 * 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 * One in four people will have a mental health problem at some point during their lives * Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees * Work-related mental health issues must to be assessed to measure the levels of risk to staff * Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable * This two day r employees' mental health and wellbeing -------------------------------------------------------------------------------- ACCREDITED, OFQUAL REGULATED QUALIFICATION Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9

FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF) -------------------------------------------------------------------------------- * Classroom (1 day course) or Virtual (3 x 2½  hour sessions) * Gives learners knowledge of Mental Health First Aid * Gives learners the skills to help those with mental health problems and improve mental health in the workplace -------------------------------------------------------------------------------- COURSE CONTENTS: * What is Mental Health? * Why people develop mental health conditions * What the role of a mental health first aider is * Knowing how to provide advice and practical support * Knowing how to recognise and manage stress * Understand the impact of substance abuse on mental health * Understand the first aid action plan for mental health and be able to put it in place * Know how to implement a positive mental health culture in the workplace * Recognising a range of mental health conditions: * Depression * Anxiety * Psychosis * Eating disorders * Suicide * Self-harm BENEFITS OF THIS COURSE: * 37% of all work-related ill-health is due to mental health problems * Problems with mental health cover 45% of all working days lost * A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 * 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 * One in four people will have a mental health problem at some point during their lives * Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees * Work-related mental health issues must to be assessed to measure the levels of risk to staff * Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable * This full day Mental Health First Aid course gives a good grounding to help others in the workplace -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ACCREDITED, OFQUAL REGULATED QUALIFICATION Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2 --------------------------------------------------------------------------------

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial.  Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: * Focus on others to project a UB4I, customer-centered attitude; * Empower people with respect (acknowledging) and control (offering choices); * Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; * Listen more intently to develop the best rapport; * Communicate clearly with conviction, projecting greater credibility; * Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and * Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

FAA LEVEL 1 AWARD IN AWARENESS OF FIRST AID FOR MENTAL HEALTH (RQF) -------------------------------------------------------------------------------- * Classroom (4.5 hour course), Virtual (2 x 2 ½ hour sessions)  * Gives learners a good awareness of Mental Health First Aid * Gives learners the skills to start that difficult conversation -------------------------------------------------------------------------------- COURSE CONTENTS: * What is Mental Health? * Why people develop mental health conditions * What the role of a mental health first aider is * Knowing how to provide advice and practical support * Knowing how to recognise and manage stress * Recognising a range of mental health conditions: * Depression * Anxiety * Psychosis * Eating disorders * Suicide * Self-harm BENEFITS OF THIS COURSE: * 37% of all work-related ill-health is due to mental health problems * Problems with mental health cover 45% of all working days lost * A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 * 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 * One in four people will have a mental health problem at some point during their lives * Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees * Work-related mental health issues must to be assessed to measure the levels of risk to staff * Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable * This half day course gives people a good awareness of mental health in the workplace * For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses -------------------------------------------------------------------------------- ACCREDITED, OFQUAL REGULATED QUALIFICATION This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by First Aid Awards [http://www.firstaidawards.com/]. This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3768/0

HACCP - for 10 Employees course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This HACCP - for 10 Employees course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this HACCP - for 10 Employees course are available online for you to learn at your own pace and fast-track your career with ease. Key Features * Accredited by CPD * Instant e-certificate * Fully online, interactive HACCP - for 10 Employeescourse with audio voiceover * Self-paced learning and laptop, tablet, smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases Free Gifts * Life Coaching Course Enrol now in this HACCP - for 10 Employees course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth HACCP - for 10 Employeestraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the HACCP - for 10 Employees course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation All of our coursesare fully accredited, including this HACCP - for 10 Employees course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HACCP - for 10 Employees course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This course is ideal for all employees or anyone who genuinely wishes to learn more about HACCP - for 10 Employees basics. REQUIREMENTS No prior degree or experience is required to enrol in this course. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

How do you get your employees and team members motivated and actively engaged? According to the dictionary, you simply provide them with a need, desire, or reason to make a particular choice - or behave in a specific manner. Sounds simple, right? Unfortunately, motivating employees is much more than just offering the right prizes, bonuses, or incentives. To understand motivation, we'll first focus on making sure the foundational needs of your employees are being met, and then, look at what additional needs need to be taken care of to help them thrive. Finally, you'll learn how to assess the motivation level of your employees to better determine what types of programs, incentives, or changes should be put in place to effectively increase motivation within your organization.

Understanding the adverse effects of money laundering and the AML measures to prevent crimes. This AML - for 10 Employees Course will teach you how to abide by AML laws to help businesses thrive, and it does so for an unbelievable price (£12*10= £120 80). In this AML - for 10 Employees course, you'll learn how to design and enforce a comprehensive AML policy to prevent money laundering. The program will take you through the stages of money laundering, the Proceeds of Crime Act 2002, components of customer due diligence, the purpose of record keeping and more. You'll also learn about many suspicious customer activities and understand the significance of staff awareness and training in this AML course. Key Features of the AML - for 10 Employees Course : * Instant e-certificate * Fully online, interactive AML course with audio voiceover * Developed by qualified professionals in the field * Self-paced learning and laptop, tablet, smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases *** Additional Gifts *** * Free Life Coaching Course Course Curriculum This AML - for 10 Employees course will show you the strategies and methods to prevent money laundering. Here you'll understand how money is laundered and identify the crucial issues financial institutions face. Again, you'll learn about customer due diligence rules, risk-based approach principles, and the types of suspicious activities and transactions. The detailed curriculum outline of our AML - for 10 Employees course is as follows: ***AML - for 10 Employees*** Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Learning Outcomes * Discover the three stages of money laundering * Recognise the role of the money laundering reporting officer * Learn step-by-step how to develop an AML regulation for your business * Learn how to conduct the client risk assessment * Understand how to identify suspicious transactions Certification Once you've successfully completed the AML - for 10 Employees Course, you will immediately be sent a digital certificate. CPD Accreditation All of our courses, including this AML - for 10 Employees Course, are fully accredited. WHO IS THIS COURSE FOR? This comprehensive AML - for 10 Employees Course is for those looking for the AML solution to protect their business from financial crimes. REQUIREMENTS Learners do not require any prior qualifications to enrol in this AML - for 10 Employees Course. CAREER PATH This AML - for 10 Employees Course will lead you to many different career opportunities, here are few prospects: * AML Compliance Officer * Fraud Prevention Specialist * Due Diligence Specialist * HR Manager * Data Protection Officer * Quality Control Inspector * Tax Accountant CERTIFICATES HARD COPY CERTIFICATE Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF CERTIFICATE Digital certificate - Included

Recruiting Employees Certification Notwithstanding the size and nature of your association, recruiting and holding the top ability can frequently end up being a test, particularly when found in the light of serious work markets. The employing interaction can feel overwhelming and some key realities may escape everyone's notice without a reasonable and predictable recruiting system. Carrying out a solid employing measure abbreviates the tedious enrollment lifecycle and decreases costs. Awful recruits cost associations a large number of pounds and you are compelled to rehash the employing cycle all finished. In the seminar on recruiting representatives, you will find out about: The significance of executing a reasonable recruiting measure to choose the correct representatives for your association Step by step instructions to portray the work position accessible with the goal that you can pull in the best ability accessible Instructions to screen CVs from an enormous pool of imminent up-and-comers and how to recognize warnings that help dispense with unfit occupation searchers Step by step instructions to lead starter telephone screen interviews and pre-evaluation tests Step by step instructions to direct proficient, efficient and all around arranged meetings and secure the best ability for your association A portion of the advantages of examining the course incorporate the accompanying: You become mindful of the means associated with the employing interaction and this can assist you with lessening the enlistment lifecycle and save costs You can recognize inadmissible competitors and get rid of them at a beginning phase and spotlight on drawing in the correct ability There is improved probability of recruiting the correct representatives who will add to the achievement and development of your association