<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves.</p>Overview<p>Understand the role of the business analyst within the business case process<br />Understand the main professional associations and standards that support business analysts in the industry<br />Discuss the benefits of business case creation <br />Explore how to define the business need<br />Describe the role of the business analyst in  supporting the enterprise to determine how to optimally invest in the right project initiatives<br />Explain how to identify stakeholders and the significance to the pre-project activities<br />Discuss the importance of analyzing the enterprise<br />Describe and explore the activities performed to assess the current business environment<br />Explain how a business analyst describes a ?future? state environment including how to identify gaps in enterprise capabilities<br />Present and explore how to define the scope of a solution<br />Describe the activities performed and techniques used to determine viable solution options<br />Explore various techniques for evaluating solution options including feasibility and risk analysis<br />Thoroughly understand the purpose of conducting a feasibility assessment<br />Discuss and practice a number of business analysis techniques that support the business case process  <br />Explore the components of a business case<br />Describe how the business case supports decision makers in making go/no-go decisions<br />Demonstrate how to assemble the output from pre-project activities into a well-structured business case<br />Present techniques for presenting business cases to top level managers and obtaining buy-in <br />Discuss methods for preparing for challenges during business case delivery</p><p>Students learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas.<br /></p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>Module Learning Objectives </li><li>What is Business Analysis</li><li>Polling Question </li><li>International Institute of Business Analysis </li><li>BABOKÂ© Guide Components</li><li>Project Management Institute </li><li>Business Analysis for Practitioners: A Practice Guide </li><li>BABOKÂ© Guide Knowledge Areas </li><li>Benefits of Business Analysis </li><li>Polling Question </li><li>A Business Analyst can Influence Project Success Factors </li><li>Challenges of Business Analysis </li><li>Polling Question </li><li>Purpose of a Business Case </li><li>Exercise 1a: What Should a Business Case Include </li><li>Define the Business Case Elements </li><li>What to Look Out For </li><li>Who is Involved </li><li>Exercise 1b: Review Business Case Outline </li><li>Module Learning Objectives </li></ul><h4>Pre-Project Activities &amp; the Business Analyst</h4><ul><li>Module Learning Objectives </li><li>The Definition of a Business Analyst</li><li>The Role of a Business Analyst</li><li>Responsibilities of a BA </li><li>BA Role vs. PM Role </li><li>Business Analysis vs. Systems Analysis</li><li>Business Analysis Competencies </li><li>Polling Question </li><li>Business Analyst Role and Stakeholders </li><li>Exercise 2a: Review the Case Study </li><li>What is a Stakeholder? </li><li>The Importance of Stakeholders</li><li>Stakeholder Identification </li><li>Tips for Identifying Stakeholders </li><li>Other Stakeholder Tips </li><li>Stakeholder Identification/Analysis </li><li>Exercise 2b: Identify Roles and Responsibilities </li><li>Stakeholder Map </li><li>Stakeholder Matrix &amp; Onion Diagrams </li><li>A Stakeholder Map </li><li>Onion Diagram </li><li>Exercise 2c: Why do we Need to Understand the Enterprise? </li><li>Why Study the Enterprise? </li><li>What is Enterprise Architecture? </li><li>What is Strategy Analysis? </li><li>About Strategy Analysis </li><li>Purpose of Strategy Analysis </li><li>When to Perform Strategy Analysis </li><li>Strategic Planning </li><li>Module Summary </li></ul><h4>The Needs Assessment Process </h4><ul><li>Module Learning Objectives </li><li>Business Need Defined </li><li>Define Business Need </li><li>The Needs Assessment Process </li><li>Problem or Opportunity</li><li>Exercise 3a: Problem/Opportunity Identification </li><li>Understanding Why </li><li>Situation Statements </li><li>Business Need and Current State </li><li>Determine the Stakeholders </li><li>Polling Question </li><li>Goals and Objectives </li><li>Polling Question </li><li>Exercise 3b: Give 3 Examples of Business Goals </li><li>Define Business Need Techniques </li><li>Exercise 3c: Identify the Business Need </li><li>Definition of Strategy Analysis </li><li>When Business Strategy is not Driving Project Definition</li><li>Typical Project Profile </li><li>The Executive Paradox</li><li>Solution to the Paradox </li><li>Exercise 3d: Describe 3 Outcomes You Would Expect from the Case Study </li><li>The Four ?Ares? </li><li>Understand How to Create a Business Model </li><li>Business Model Example </li><li>Exercise 3e: Create a Business Model </li><li>The Business Case Approach</li><li>Financial and Strategic Measurement Tools </li><li>Module Summary </li></ul><h4>Determining the Required Capabilities &amp; Defining Solution Scope </h4><ul><li>Module Learning Objectives </li><li>Business Need and Current State </li><li>Purpose of Analyzing the Current State </li><li>Analyzing Current Capabilities and Process </li><li>Capabilities Defined </li><li>Techniques for Analyzing the Current State </li><li>Define the Future State </li><li>Techniques for Defining the Future State </li><li>Assess Capability Gaps </li><li>Stakeholders Involved when Reviewing Capability Gaps </li><li>Discussion: Assessing New Capabilities </li><li>Defining Solution Scope </li><li>Determining Scope Boundary </li><li>How to Define Solution Scope </li><li>Defining Solution Scope </li><li>Project Scope and Product Scope </li><li>Scope Modeling </li><li>Techniques Used to Define Scope </li><li>Define Scope Boundaries </li><li>Modeling Scope: Context Diagram </li><li>Exercise 4a: Create a Context Diagram from the Case Study </li><li>Communicating Solution Scope to Stakeholders </li><li>Stakeholders Participating in Scope Activities </li><li>Exercise 4b: Discuss Managing Expectations </li><li>Module Summary </li></ul><h4>Assessing Feasibility &amp; Proposing Solution Options </h4><ul><li>Module Learning Objectives </li><li>Financial Analysis </li><li>Purpose of Financial Analysis </li><li>Costs versus Benefits </li><li>Financial Models </li><li>Timing for Assessing Financial Benefits </li><li>Risk </li><li>Assessing Risks </li><li>Risk Process </li><li>Exercise 5a: Identifying Risks </li><li>Risk Analysis </li><li>Capturing and Categorizing Risks </li><li>Risk Strategies </li><li>Tolerance for Risk </li><li>Determining Solution Options </li><li>Solution Option Process </li><li>Determining and Analyzing Solution Options </li><li>Brainstorming</li><li>Conducting an Outcomes Focused Brainstorming Session </li><li>Stakeholders Involved in Determining Solution Options </li><li>Exercise 5b: Determining Solution Options </li><li>Feasibility Analysis</li><li>Discussion: Ranking Solution Options </li><li>Discussion: Recommending the Most Viable Option</li><li>Exercise 5c: Assess the Most Viable Options </li><li>Solution Approach Definition</li><li>Exercise 5d: Review the Business Case Templates </li><li>Module Summary </li></ul><h4>Packaging &amp; Presenting the Business Case</h4><ul><li>Module Learning Objectives</li><li>Circumventing a Business Case</li><li>Documenting the Business Case</li><li>Value of the Business Case Process</li><li>Business Case Components</li><li>Business Case Techniques</li><li>Build a Convincing Business Case</li><li>Discussion: Identifying Decision Criteria</li><li>Exercise 6a: Supporting a Go/No Go Decision</li><li>Packaging the Business Case</li><li>Planning Business Case Delivery </li><li>Discussion: Planning Stakeholder Buy-in </li><li>Information and Communication Needs in the Business Case Process </li><li>Presenting your Business Case </li><li>Exercise 6b: Anticipating and Responding to Challenges </li><li>Module Summary </li></ul><h4>Course Wrap Up</h4><ul><li>Course Summary </li><li>Questions </li><li>Additional Resources </li><li>Thank You</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA03 - Writing Effective Business Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA03 - Writing Effective Business Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Business Analyst

Agile Business Analyst

Business Analysis

Business Case

Business Case Development

Business Data Analysis

BA03 - Writing Effective Business Cases

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The target audience for this textbook is all Oracle professionals, both business and systems professionals. Among the specific groups for whom this textbook will be helpful are: <br />? Business and non-IT professionals <br />? Application designers and database developers <br />? Business Intelligence (BI) analysts and consumers <br />? Database administrators <br />? Web server administrators</p>Overview<p>The first portion of this textbook considers the logical models upon which a relational database is based and the various configurations and environments in which you may work with the Oracle database. The next segment focuses on the actual SQL syntax for writing database queries. You will begin with the simplest of queries and then proceed onto moderately complex query scenarios. Finally, this textbook covers the DDL, DML and transaction control portions of the SQL language that allow one to create, maintain and manipulate application database objects and application data.</p><p>This textbook takes a unique approach to SQL training in that it incorporates data modeling theory, relational database theory, graphical depictions of theoretical concepts and numerous examples of actual SQL syntax into one learning vehicle.</p></div><div id="course-pills-2"><h4>Relational Databases &amp; Data Models</h4><ul><li>About Data Models</li><li>About the Relational Model</li><li>The Electronics Data Model</li><li>About the Relational DBMS</li></ul><h4>Selection &amp; Setup of the Database Interface</h4><ul><li>Considering Available Tools</li><li>Selecting the Appropriate Tool</li><li>Oracle Net Database Connections</li><li>Oracle PAAS Database Connections</li><li>Setup SQL Developer</li><li>Setup SQL*Plus</li><li>Setup Jdeveloper</li></ul><h4>Using the Database Interface</h4><ul><li>About Bind &amp; Substitution Variables</li><li>Using SQL Developer</li><li>Using SQL*Plus</li></ul><h4>Introduction to the SQL Language</h4><ul><li>About the SQL Language</li><li>Characteristics of SQL</li><li>Introducing SQL Using Select</li><li>SQL Rules</li></ul><h4>The Select Statement</h4><ul><li>The Select Statement</li><li>Distinct/Unique Keyword</li><li>Using Alias Names</li></ul><h4>Restricting Results with the Where Clause</h4><ul><li>About Logical Operators</li><li>Equality Operator</li><li>Boolean Operators</li><li>REGEXP_LIKE()</li><li>In Operator</li></ul><h4>Sorting Data with the Order By Clause</h4><ul><li>About the Order by Clause</li><li>Multiple Column Sorts</li><li>Specify the Sort Sequence</li><li>About Null Values within Sorts</li><li>Using Column Aliases</li></ul><h4>Pseudo Columns, Functions &amp; Top-N Queries</h4><ul><li>Rowid Pseudo Column</li><li>ORA_ROWSCN PSEUDO Column</li><li>ROWNUM Pseudo Column</li><li>About the Built-In Functions</li><li>SYSDATE</li><li>User &amp; UID</li><li>SESSIONTIMEZONE Function</li><li>Using the Dual Table</li><li>Row Limiting &amp; Top-N Queries</li><li>FETCH First x Rows Only Clause</li><li>OFFSET x Rows Clause</li><li>FETCH?PERCENT Clause</li><li>The WITH TIES Option</li></ul><h4>Joining Tables</h4><ul><li>About Joins</li><li>Inner Joins</li><li>Reflexive Join</li><li>Non-Key Join</li><li>Outer Join</li></ul><h4>Using the Set Operators</h4><ul><li>About the Set Operators</li><li>SQL Set Operator Examples</li><li>UNION Example</li><li>INTERECT Example</li><li>MINUS Example</li><li>UNION All</li></ul><h4>Summary Functions Using Sub-Queries</h4><ul><li>Finding Data with Sub-Queries</li><li>Standard Sub-Queries</li><li>Correlated Sub-Queries</li><li>The EXISTS Operator</li></ul><h4>Aggregating Data within Groups</h4><ul><li>About Summary Groups</li><li>Find Groups within the Tables</li><li>Select Data From the Base Tables</li><li>Select Groups from the Results</li></ul><h4>Use DDL to Create &amp; Manage Tables</h4><ul><li>Create Table Statement</li><li>Column Data Types</li><li>Not Null</li><li>Default</li><li>Describe</li><li>Alter Table Statement</li><li>Drop Table Statement</li><li>Table DDL Using SQL Developer</li><li>Alter User Statement</li><li>Alter Session Statement</li><li>NLS_Language</li><li>NLS_Date</li></ul><h4>Use DML to Manipulate Data</h4><ul><li>The Insert Statement</li><li>The Delete Statement</li><li>The Update Statement</li><li>About Transactions</li><li>Transaction Rollback</li><li>Transaction Commit</li><li>Transaction Savepoint</li><li>The Set Transaction Statement</li><li>Set Transaction Read Only Statement Rules</li></ul><h4>Understanding the Data Models</h4><ul><li>The Company Data Model</li><li>The Electronics Data Model</li></ul><h4>About the SQL-99 Standard</h4><ul><li>SQL-92 &amp; SQL-99</li><li>Cross Joins</li><li>Natural Joins</li><li>Inner Joins</li><li>Implicit Inner Join</li><li>Outer Joins</li><li>Anti Joins</li><li>Named Sub-Queries</li><li></li></ul><h4>Enhancing Groups with Rollup &amp; Cube</h4><ul><li>Using Rollup</li><li>The Grouping() Function</li><li>Using Cube</li></ul><h4>SQL Functions: Character Handling</h4><ul><li>What are the SQL Functions?</li><li>String Formatting Functions</li><li>UPPER(), LOWER() Example</li><li>INITCAP() Example</li><li>Character Codes Functions</li><li>CHR((), ASCII() Examples</li><li>PAD &amp; TRIM Functions</li><li>RPAD() Example</li><li>RTRIM() Example</li><li>TRIM() Example</li><li>String Manipulation Functions</li><li>DECODE () Example</li><li>SUBSTR() Example</li><li>INSTR() Example</li><li>TRANSLATE() Example</li><li>REPLACE() Example</li><li>String Comparison Functions</li><li>LEAST() Example</li><li>Phonetic Search Function</li><li>SOUNDEX() Example</li></ul><h4>SQL Functions: Numeric Handling</h4><ul><li>About the Numeric Data Functions</li><li>GREATEST() Example</li><li>ABS() Example</li><li>ROUND() Example</li><li>TRUNC() Example</li><li>SIGN() Example</li><li>TO_NUMBER() Example &amp; Data ype Conversions</li><li>NULL VALUES FUNCTIONS</li><li>NVL() &amp; NVL2() Function</li><li>NVL() Example (Character)</li><li>NVL() Example (Numeric Loss of Data)</li><li>NVL() Example (Numeric Output)</li><li>NVL2() Example</li><li>COALESCE() Function</li><li>NULLIF() Function</li></ul><h4>SQL Functions: Date Handling</h4><ul><li>Date Formatting Functions</li><li>TO_CHAR() &amp; TO_DATE() Format Patterns</li><li>TO_CHAR() Examples</li><li>TO_DATE() Examples</li><li>EXTRACT() Example</li><li>Date Arithmetic Functions</li><li>MONTHS_BETWEEN() Example</li><li>ADD_MONTHS() Example</li><li>LAST_DAY() Example</li><li>NEXT_DAY() Example</li><li>TRUNC(), ROUND() Dates Example</li><li>NEW_ TIME() Example</li><li>About V$TIMEZONE_NAMES</li><li>CAST() FUNCTION &amp; TIME ZONES</li></ul><h4>Database Objects: About Database Objects</h4><ul><li>About Database Objects</li><li>About Schemas</li><li>Making Object References</li></ul><h4>Database Objects: Relational Views</h4><ul><li>About Relations Views</li><li>The Create View Statement</li><li>Why Use Views?</li><li>Accessing Views with DML</li><li>Maintaining View Definitions</li><li>Alter View</li><li>Drop View</li><li>DDL Using SQL Developer</li><li></li></ul><h4>Database Objects: Indexes</h4><ul><li>About Indexes</li><li>Create &amp; Drop Index Statements</li><li>Indexes &amp; Performance</li><li>Data Dictionary Storage</li></ul><h4>Database Objects: Creating Other Objects</h4><ul><li>About Sequences</li><li>Referencing NEXTVAL</li><li>Referencing CURRVAL</li><li>Within the DEFAULT Clause</li><li>Alter Sequence &amp; Drop Sequence</li><li>ALTER SEQUENCE</li><li>DROP SEQUENCE</li><li>About Identity Columns</li><li>CREATE TABLE?GENERATED AS IDENTITY</li><li>ALTER TABLE?GENERATED AS IDENTITY</li><li>Start With Limit Value</li><li>ALTER TABLE...DROP IDENTITY</li><li>About Synonyms</li><li>CREATE &amp; DROP SYNONYM Statements</li><li>CREATE SYNONYM</li><li>DROP SYNONYM</li><li>Public Vs Private Synonyms</li><li>CREATE SCHEMA AUTHORIZATION</li></ul><h4>Database Objects: Object Management Using DDL</h4><ul><li>The RENAME Statement</li><li>TABLESPACE Placement</li><li>CREATE TABLE?TABLESPACE</li><li>The Comment Statement</li><li>The TRUNCATE TABLE Statement</li></ul><h4>Database Objects: Security</h4><ul><li>About Object Security</li><li>Grant Object Privileges</li><li>Revoke Object Privileges</li><li>Object Privileges &amp; SQL Developer</li></ul><h4>Data Integrity Using Constraints</h4><ul><li>About Constraints</li><li>NOT NULL Constraint</li><li>NOT NULL Example</li><li>CHECK Constraint</li><li>UNIQUE Constraint</li><li>PRIMARY KEY Constraint</li><li>REFERENCES Constraint</li><li>ON DELETE CASCADE Example</li><li>ON DELETE SET NULL Example</li><li>Constraints on Existing Tables</li><li>Constraints &amp; SQL Developer</li></ul><h4>Managing Constraint Definitions</h4><ul><li>RENAMING &amp; DROPPING Constraints</li><li>ENABLING &amp; DISABLING Constraints</li><li>DEFERRED Constraint Enforcement</li><li>SET CONSTRAINTS</li><li>Handling Constraint Exceptions</li><li>Constraints with Views</li><li>DATA Dictionary Storage</li></ul><h4>The Data Dictionary Structure</h4><ul><li>More About the Data Dictionary</li><li>OBJECT-SPECIFIC Dictionary Views</li><li>USER_UPDATABLE_COLUMNS</li><li>The Dictionary Structure</li><li>METADATA &amp; SQL Developer</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Oracle 12c SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Oracle 12c SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Oracle SQL

Database Programming

Oracle

Oracle 1Z0-819

Oracle Database

Oracle 12c SQL Fundamentals

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>IT professionals with five to eight years of experience in these roles:<br />Data center engineers<br />Network designers<br />Network administrators<br />Network engineers<br />Systems engineers<br />System administrator<br />Consulting systems engineers<br />Technical solutions architects<br />Server administrators<br />Network managers<br />Cisco integrators or partners</p>Overview<p>After taking this course, you should be able to:<br />Describe the Layer 2 and Layer 3 forwarding options and protocols used in a data center<br />Describe the rack design options, traffic patterns, and data center switching layer access, aggregation, and core<br />Describe the Cisco Overlay Transport Virtualization (OTV) technology that is used to interconnect data centers<br />Describe Locator/ID separation protocol<br />Design a solution that uses Virtual Extensible LAN (VXLAN) for traffic forwarding<br />Describe hardware redundancy options; how to virtualize the network, compute, and storage functions; and virtual networking in the data center<br />Describe solutions that use fabric extenders and compare Cisco Adapter Fabric Extender (FEX) with single root input/output virtualization (SR-IOV)<br />Describe security threats and solutions in the data center<br />Describe advanced data center security technologies and best practices<br />Describe device management and orchestration in the data center<br />Describe the storage options for compute function and different Redundant Array of Independent Disks (RAID) levels from a high-availability and performance perspective<br />Describe Fibre Channel concepts, topologies, architecture, and industry terms<br />Describe Fibre Channel over Ethernet (FCoE)<br />Describe security options in the storage network<br />Describe management and automation options for storage networking infrastructure<br />Describe Cisco UCS servers and use cases for various Cisco UCS platforms<br />Explain the connectivity options for fabric interconnects for southbound and northbound connections<br />Describe the hyperconverged solution and integrated systems<br />Describe the systemwide parameters for setting up a Cisco UCS domain<br />Describe role-based access control (RBAC) and integration with directory servers to control access rights on Cisco UCS Manager<br />Describe the pools that may be used in service profiles or service profile templates on Cisco UCS Manager<br />Describe the different policies in the service profile<br />Describe the Ethernet and Fibre Channel interface policies and additional network technologies<br />Describe the advantages of templates and the difference between initial and updated templates<br />Describe data center automation tools</p><p>The Designing Cisco Data Center Infrastructure (DCID) v7.0 course helps you master design and deployment options focused on CiscoÂ© data center solutions and technologies across network, compute, virtualization, storage area networks, automation, and security. You will learn design practices for the Cisco Unified Computing System? (Cisco UCSÂ©) solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS Manager, and Cisco Unified Fabric. You will also gain design experience with network management technologies including Cisco UCS Manager, Cisco Data Center Network Manager (DCNM), and Cisco UCS Director.<br />This course helps you prepare to take the exam, Designing Cisco Data Center Infrastructure (300-610 DCID)</p></div><div id="course-pills-2"><h4>Describing High Availability on Layer 2</h4><ul><li>Overview of Layer 2 High-Availability Mechanisms</li><li>Virtual Port Channels</li><li>Cisco Fabric Path</li><li>Virtual Port Channel+</li></ul><h4>Designing Layer 3 Connectivity</h4><ul><li>First Hop Redundancy Protocols</li><li>Improve Routing Protocol Performance and Security</li><li>Enhance Layer 3 Scalability and Robustness</li></ul><h4>Designing Data Center Topologies</h4><ul><li>Data Center Traffic Flows</li><li>Cabling Challenges</li><li>Access Layer</li><li>Aggregation Layer</li><li>Core Layer</li><li>Spine-and-Leaf Topology</li><li>Redundancy Options</li></ul><h4>Designing Data Center Interconnects with Cisco OTV</h4><ul><li>Cisco OTV Overview</li><li>Cisco OTV Control and Data Planes</li><li>Failure Isolation</li><li>Cisco OTV Features</li><li>Optimize Cisco OTV</li><li>Evaluate Cisco OTV</li></ul><h4>Describing Locator/ID Separation Protocol</h4><ul><li>Locator/ID Separation Protocol</li><li>Location Identifier Separation Protocol (LISP) Virtual Machine (VM) Mobility</li><li>LISP Extended Subnet Mode (ESM) Multihop Mobility</li><li>LISP VPN Virtualization</li></ul><h4>Describing VXLAN Overlay Networks</h4><ul><li>Describe VXLAN Benefits over VLAN</li><li>Layer 2 and Layer 3 VXLAN Overlay</li><li>Multiprotocol Border Gateway Protocol (MP-BGP) Ethernet VPN (EVPN) Control Plane Overview</li><li>VXLAN Data Plane</li></ul><h4>Describing Hardware and Device Virtualization</h4><ul><li>Hardware-Based High Availability</li><li>Device Virtualization</li><li>Cisco UCS Hardware Virtualization</li><li>Server Virtualization</li><li>SAN Virtualization</li><li>N-Port ID Virtualization</li></ul><h4>Describing Cisco FEX Options</h4><ul><li>Cisco Adapter FEX</li><li>Access Layer with Cisco FEX</li><li>Cisco FEX Topologies</li><li>Virtualization-Aware Networking</li><li>Single Root I/O Virtualization</li><li>Cisco FEX Evaluation</li></ul><h4>Describing Basic Data Center Security</h4><ul><li>Threat Mitigation</li><li>Attack and Countermeasure Examples</li><li>Secure the Management Plane</li><li>Protect the Control Plane</li><li>RBAC and Authentication, Authorization, and Accounting (AAA)</li></ul><h4>Describing Advanced Data Center Security</h4><ul><li>Cisco TrustSec in Cisco Secure Enclaves Architecture</li><li>Cisco TrustSec Operation</li><li>Firewalling</li><li>Positioning the Firewall Within Data Center Networks</li><li>Cisco FirepowerÂ© Portfolio</li><li>Firewall Virtualization</li><li>Design for Threat Mitigation</li></ul><h4>Describing Management and Orchestration</h4><ul><li>Network and License Management</li><li>Cisco UCS Manager</li><li>Cisco UCS Director</li><li>Cisco Intersight</li><li>Cisco DCNM Overview</li></ul><h4>Describing Storage and RAID Options</h4><ul><li>Position DAS in Storage Technologies</li><li>Network-Attached Storage</li><li>Fibre Channel, FCoE, and Internet Small Computer System Interface (iSCSI)</li><li>Evaluate Storage Technologies</li></ul><h4>Describing Fibre Channel Concepts</h4><ul><li>Fibre Channel Connections, Layers, and Addresses</li><li>Fibre Channel Communication</li><li>Virtualization in Fibre Channel SAN</li></ul><h4>Describing Fibre Channel Topologies</h4><ul><li>SAN Parameterization</li><li>SAN Design Options</li><li>Choosing a Fibre Channel Design Solution</li></ul><h4>Describing FCoE</h4><ul><li>FCoE Protocol Characteristics</li><li>FCoE Communication</li><li>Data Center Bridging</li><li>FCoE Initialization Protocol</li><li>FCoE Design Options</li></ul><h4>Describing Storage Security</h4><ul><li>Common SAN Security Features</li><li>Zones</li><li>SAN Security Enhancements</li><li>Cryptography in SAN</li></ul><h4>Describing SAN Management and Orchestration</h4><ul><li>Cisco DCNM for SAN</li><li>Cisco DCNM Analytics and Streaming Telemetry</li><li>Cisco UCS Director in the SAN</li><li>Cisco UCS Director Workflows</li></ul><h4>Describing Cisco UCS Servers and Use Cases</h4><ul><li>Cisco UCS C-Series Servers</li><li>Fabric Interconnects and Blade Chassis</li><li>Cisco UCS B-Series Server Adapter Cards</li><li>Stateless Computing</li><li>Cisco UCS Mini</li></ul><h4>Describing Fabric Interconnect Connectivity</h4><ul><li>Use of Fabric Interconnect Interfaces</li><li>VLANs and VSANs in a Cisco UCS Domain</li><li>Southbound Connections</li><li>Northbound Connections</li><li>Disjoint Layer 2 Networks</li><li>Fabric Interconnect High Availability and Redundancy</li></ul><h4>Describing Hyperconverged and Integrated Systems</h4><ul><li>Hyperconverged and Integrated Systems Overview</li><li>Cisco HyperFlex? Solution</li><li>Cisco HyperFlex Scalability and Robustness</li><li>Cisco HyperFlex Clusters</li><li>Cluster Capacity and Multiple Clusters on One Cisco UCS Domain</li><li>External Storage and Graphical Processing Units on Cisco HyperFlex</li><li>Cisco HyperFlex Positioning</li></ul><h4>Describing Cisco UCS Manager Systemwide Parameters</h4><ul><li>Cisco UCS Setup and Management</li><li>Cisco UCS Traffic Management</li></ul><h4>Describing Cisco UCS RBAC</h4><ul><li>Roles and Privileges</li><li>Organizations in Cisco UCS Manager</li><li>Locales and Effective Rights</li><li>Authentication, Authorization, and Accounting</li><li>Two-Factor Authentication</li></ul><h4>Describing Pools for Service Profiles</h4><ul><li>Global and Local Pools</li><li>Universally Unique Identifier (UUID) Suffix and Media Access Control (MAC) Address Pools</li><li>World Wide Name (WWN) Pools</li><li>Server and iSCSI Initiator IP Pools</li></ul><h4>Describing Policies for Service Profiles</h4><ul><li>Global vs. Local Policies</li><li>Storage and Basic Input/Output System (BIOS) Policies</li><li>Boot and Scrub Policies</li><li>Intelligent Platform Management Interface (IPMI) and Maintenance Policies</li></ul><h4>Describing Network-Specific Adapters and Policies</h4><ul><li>LAN Connectivity Controls</li><li>SAN Connectivity Controls</li><li>Virtual Access Layer</li><li>Connectivity Enhancements</li></ul><h4>Describing Templates in Cisco UCS Manager</h4><ul><li>Cisco UCS Templates</li><li>Service Profile Templates</li><li>Network Templates</li></ul><h4>Designing Data Center Automation</h4><ul><li>Model-Driven Programmability</li><li>Cisco NX-API Overview</li><li>Programmability Using Python</li><li>Cisco Ansible Module</li><li>Use the Puppet Agent</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Designing Cisco Data Center Infrastructure v7.0 (DCID) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Designing Cisco Data Center Infrastructure v7.0 (DCID) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

Service Design Courses (SDC)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

Cisco Designing Cisco Data Center Infrastructure v7.0 (DCID)

London

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Calling all aspiring screenwriters and creative minds! Join us for an exciting script pitching workshop led by tutor Gemma Mushington. This taster session is designed to unleash your imagination and guide you through the process of coming up with and pitching an original script idea.</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><em fr-original-style="" style="box-sizing: border-box;">Gemma Mushington</em>, a talented screenwriter with a BA in Film, Television, and Digital Production, brings her wealth of industry knowledge and experience to this workshop. She is signed with Casarotto Ramsay and was the proud winner of the Neal Street Productions Screenwriting Bursary in 2021. Gemma&#39;s impressive credentials also include writing an episode of CBBC&#39;s The Dumping Ground, which aired in May 2023. With her current role as our Module Leader for the Major Feature Film module on the BA Screenwriting course, Gemma is the perfect guide to help you develop your script ideas.</span></p><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">During this engaging taster session, Gemma will lead you through an exercise focused on generating and refining your own original script idea. Learn the techniques and strategies used by professional screenwriters to create compelling narratives that captivate audiences. Gain valuable insights into the art of pitching as Gemma shares her expertise on how to effectively communicate your ideas and grab the attention of industry professionals.</span></p><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Whether you are a screenwriting student, a budding storyteller, or simply someone with a passion for creative writing, this workshop is a fantastic opportunity to explore the exciting world of script development. No prior experience is necessary, as Gemma will provide guidance and support throughout the session.</span></p><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Don&#39;t miss out on this chance to refine your scriptwriting skills and pitch your ideas with confidence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reserve your spot now and prepare to unleash your creative potential with the guidance of tutor Gemma Mushington!</strong></span></p>

Central Film School

Creative Writing

Screenwriting

Playwriting

Story Writing

Screenwriting & Scriptwriting

Unleash Your Creative Script Ideas - CFS Taster Session

General Admission

Harpenden

<p>This is an essential programme for managers or members of staff (or students) who need to be able to read and summarise information on screen faster and more effectively. The session focuses on the different types of reading style and encourages better retention of written material through the use of specific speed-reading techniques.</p>By the end of this programme participants will be able to:<ul><li>Explain the principles of speed reading</li><li>Understand the barriers to reading</li><li>Use different reading styles according to the information being read</li><li>Read more effectively from tablet and computer screens</li><li>Co-ordinate eye movements better</li><li>Minimise any poor reading habits</li><li>Increase reading speed by over 50%, without losing comprehension</li><li>Improve retention of information using specific techniques</li></ul><p>The programme focuses on how to maximise reading from electronic devices by exploring techniques which will reduce eyestrain and improve reading effectiveness. The session also explains different types of reading styles and how to learn new, positive reading habits.</p><section>
                    <h3>1 An introduction to speed reading</h3><ul><li>The history of speed reading</li><li>Assumptions about reading</li><li>The process of reading</li><li>Schema and its influence on interpretation</li><li>Eye/brain relationship</li><li>How our brain processes written information</li></ul> <h3>2 Minimising barriers to reading</h3><ul><li>Understanding eye tics</li><li>Mouthing</li><li>The influence of different light sources</li><li>Body clocks and making use of natural patterns</li></ul> <h3>3 Reading styles</h3><ul><li>Importance of choosing the right reading style</li><li>Speeds and their influence on retention</li><li>Reading for pleasure</li><li>Proof reading</li><li>Scanning</li><li>Skimming</li><li>Reading for retention</li><li>SQRW principles</li></ul> <h3>4 Reading from electronic devices</h3><ul><li>The challenge of reading from screens</li><li>Importance of breaks and proper display screen evaluation</li><li>Calibrating screens and background colours</li><li>Formatting documents</li><li>Using eye guides</li></ul> 


                </section>

The In House Training Company

Office Skills & Productivity

Learning Strategies

Study Skills

Memory & Study Skills

Speed Reading

Screen-reading for speed and retention (In-House)

<p>Power BI is a powerful data visualisation program that allows businesses to monitor data, analyse trends, and make decisions. This course is designed to provide a solid understanding of the reporting side of Power BI, the dashboards, where administrators, and end users can interact with dynamic visuals that communicates information.</p><p>This course focuses entirely on the creation and design of visualisations in dashboards, including a range of chart types, engaging maps, and different types of tables. Designing dashboards with KPI's (key performance indicators), heatmaps, flowcharts, sparklines, and compare multiple variables with trendlines.</p>This one-day programme focuses entirely on creating dashboards, by using the many visualisation tools available in Power BI.<p>You will learn to build dynamic, user-friendly interfaces in both Power BI Desktop and Power BI Service.</p><section>
                    <h3>1 Introduction</h3><ul><li>Power BI ecosystem</li><li>Things to keep in mind</li><li>Selecting dashboard colours</li><li>Importing visuals into Power BI</li><li>Data sources for your analysis</li><li>Joining tables in Power BI</li></ul> <h3>2 Working with data</h3><ul><li>Utilising a report theme</li><li>Table visuals</li><li>Matrix visuals</li><li>Drilling into hierarchies</li><li>Applying static filters</li><li>Group numbers with lists</li><li>Group numbers with bins</li></ul> <h3>3 Creating visuals</h3><ul><li>Heatmaps in Power BI</li><li>Visualising time-intelligence trends</li><li>Ranking categorical totals</li><li>Comparing proportions</li><li>View trends with sparklines</li></ul> <h3>4 Comparing variables</h3><ul><li>Insert key performance indicators (KPI)</li><li>Visualising trendlines as KPI</li><li>Forecasting with trendlines</li><li>Visualising flows with Sankey diagrams</li><li>Creating a scatter plot</li></ul> <h3>5 Mapping options</h3><ul><li>Map visuals</li><li>Using a filled map</li><li>Mapping with latitude and longitude</li><li>Mapping with ArcGIS or ESRI</li></ul> <h3>6 Creating dashboards</h3><ul><li>High-level dashboard</li><li>Migration analysis dashboard</li><li>Adding slicers for filtering</li><li>Promote interaction with nudge prompts</li><li>Searching the dashboard with a slicer</li><li>Creating dynamic labels</li><li>Highlighting key points on the dashboard</li><li>Customised visualisation tooltips</li><li>Syncing slicers across pages</li></ul> <h3>7 Sharing dashboards</h3><ul><li>Setting up and formatting phone views</li><li>Exporting data</li><li>Creating PDF files</li><li>Uploading to the cloud</li><li>Share dashboards in SharePoint online</li></ul> 


                </section>

Powerbi

Tableau Desktop Specialist

Microsoft Power Apps

Microsoft Power BI

Data Visualization

Microsoft BI

Power BI - dashboards (1 day) (In-House)

<p>Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives.</p><p>This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling.</p>This course will help participants:<ul><li>Develop core sales skills such as building rapport, questioning and presenting benefits</li><li>Identify the roles and goals of key contacts and recognize the importance of consultative selling</li><li>Understand how to achieve sales by uncovering needs, matching benefits and promoting value</li><li>Understand how to structure and control a customer interaction and set clear objectives for each account</li><li>Develop techniques for handling objections, questions and staying positive</li><li>Master the art of closing a sale and gaining agreement</li><li>Understand tactical selling and how to build multiple contacts and relationships</li><li>Develop skill and confidence in selling to both new prospects and existing customers</li></ul><section>
                    <h3>1 Consultative selling - key principles for success</h3><ul><li>Recognise the importance of consultative selling and being client-focused</li><li>Build the right processes to achieving sales targets - questions before features</li><li>Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing</li></ul> <h3>2 Consultative sales call skills</h3><ul><li>How best to structure and control a customer meeting or call to be client-centric: Four Cs</li><li>The importance of setting clear objectives for each call and account</li><li>Setting the agenda and pre-call preparation</li><li>Planning sessions</li></ul> <h3>3 Your mission, message and meaning - comparative advantage</h3><ul><li>Defining sales messages and USPs; positioning value and quality not price</li><li>Knowing your target product and services and their value to the customer</li><li>Understanding your customers buying role and qualifying the opportunity</li></ul> <h3>4 An effective sales meeting - part 1</h3><ul><li>Opening the sales interview - and building rapport</li><li>Gaining and retaining the full attention of the customer</li><li>Probing and identifying real needs using effective sales questions</li><li>Planning and practice sessions for consultative selling</li></ul> <h3>5 An effective sales meeting - part 2</h3><ul><li>Matching customer needs and wants to products and services available</li><li>Presenting your product or service using features, advantages, and benefits</li><li>Recognising and responding to buying signals and other sales opportunities</li><li>Planning and practice sessions</li></ul> <h3>6 Closing the sale successfully</h3><ul><li>Anticipating objections and seeing them as positives, including price objections</li><li>Handling objections using proven methods and models</li><li>How and when to ask for the sale professionally</li><li>Follow up and follow-through</li><li>Planning and practice sessions</li></ul> 


                </section>

Coaching Skills

Professional Selling Skills (PSS)

Meeting Skills

Counselling Skills

Sales Management

Presentation Skills

Essential selling skills (In-House)

<p>The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings:</p><p>The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that.</p><p>The programme therefore looks at each of these three areas in turn, spending a day on each.</p><p>Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months.</p><p>There's also a consultancy option, rather than the workshop-based programme. See below for details.</p><section>
                    <h3>Day one - Activity</h3>Key objective<p>This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals.</p><p>Main elements</p><ul><li>Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques.</li><li>Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals.</li><li>Using organised persistence to track and build new customer revenue.</li><li>Managing your sales time effectively.</li></ul><p>Key learning points</p><ul><li>Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan.</li><li>Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers.</li><li>Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology.</li><li>How to prioritise opportunities and manage your time when sourcing new business.</li><li>Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy.</li><li>Make outbound business or appointment calls with improved confidence, control and results.</li></ul> <h3>Day two - Value</h3>Key objective<p>To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills.</p><p>Main elements</p><ul><li>How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer.</li><li>Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment.</li><li>How to better position your company and your products and services against your main competitors.</li><li>Create and deliver persuasive business messages based on specific need areas, criteria and value.</li></ul><p>Key learning points</p><ul><li>Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently.</li><li>Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process.</li><li>Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements.</li><li>Presenting the <em>right </em>USPs, features and benefits and making them relevant and real to the customer.</li></ul><p>Qualification and reading buying signals.</p> <h3>Day three (held around four weeks after the first module) - Conversion</h3>Key objective<p>This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes.</p><p>Main elements</p><ul><li>Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode.</li><li>Anticipate and answer customer objections and questions more confidently.</li><li>Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making.</li><li>Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals.</li></ul><p>Key learning points</p><ul><li>Smart ways to position price, emphasise value and be a strong player without being the cheapest.</li><li>Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone.</li><li>Qualify pipeline opportunities with more accuracy, using a proven check-list.</li><li>Use an 'option generator' to simplify complex proposals, increase business value and close business faster.</li><li>Writing more effective sales proposal documents and quotations.</li><li>How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns.</li><li>Practical methods of asking for agreement and closing a sale</li></ul> 


                </section>

ACCA Strategic Business Leader (SBL)

Coaching & Consulting Business

Business Development

Business Development Manager

Business Accelerator

The Sales Accelerator (In-House)

<p>How do you manage yourself under pressure? Are there times you get hijacked by your emotions and find it hard to deal with setbacks? How good are you at dealing with change?</p><p>Resilience is all about having the ability to adapt, deal with change constructively and bounce back from adversity. While some people are naturally more resilient that others it is something that can be learnt.</p><p>This session focuses on helping you respond positively to the pressures and demands of work and take specific steps in building your personal resilience.</p><p>Take away: Action planner for i-resilience profile.</p>You will have the opportunity to:<ul><li>Gain insight into the relationship between work pressure, performance, wellbeing and resilience</li><li>Explore your natural strengths and how to manage what pushes you into a less resourceful state</li><li>Understand the skills and techniques that underpin the behaviours and attitudes of highly resilient people</li></ul>

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Personal Productivity

Resilience (In-House)

<p>A high-impact programme designed to be fun and to get people fully involved. The first-class, jargon-free content is based on what people need to know in practice, not off-putting legal language.</p><h4>This introductory course covers:</h4><ul><li><strong>Introducing Working Safely:</strong> Accidents can happen to anyone. The realities of the human suffering behind the statistics. The importance of personal responsibility.</li><li><strong>Defining hazard and risk:</strong> Focusing on the six broad hazard groups, participants are asked to think about the hazards and risks they come across in their own work. 'Risk assessment' demystified.</li><li><strong>Identifying common hazards:</strong> All the main issues - aggression and violence, asbestos, bullying, chemicals and harmful substances, computer workstations, confined spaces, drugs and alcohol, electricity, fire, getting in and out, height, housekeeping, lighting, manual handling, noise, personal hygiene, plant and machinery, slips and trips, stress, temperature, vehicles and transport, and welfare facilities.</li><li><strong>Improving safety performance:</strong> Bridging the gap between management and workforce, encouraging participants to play their part. Also covered: contract work, inspections, safe systems and permits, protective equipment, signage, emergency procedures, reporting and health checks.</li></ul>

First Aid At Work

Site Management Safety Training Scheme (SMSTS)

Workplace Health & Safety

IOSH

Working Safely

Health & Safety At Work

Working Safely - IOSH Award (In-House)

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors.   This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles.</p>Overview<p>In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution.   You will:  - Prepare to deploy cloud solutions  - Deploy a pilot project  - Test a pilot project deployment  - Design a secure network for cloud deployment  - Determine CPU and memory sizing for cloud deployments  - Determine storage requirements for cloud deployments  - Plan Identity and Access Management for cloud deployments  - Analyze workload characteristics to ensure successful migration to the cloud  - Secure systems to meet access requirements  - Maintain cloud systems  - Implement backup, restore, and business continuity measures  - Analyze cloud systems for required performance  - Analyze cloud systems for anomalies and growth forecasting  - Troubleshoot deployment, capacity, automation, and orchestration issues  - Troubleshoot connectivity issues  - Troubleshoot security issues</p><p>In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions.</p></div><div id="course-pills-2"><h3>1 - PREPARING TO DEPLOY CLOUD SOLUTIONS</h3> <ul> <li>Describe Interaction of Cloud Components and Services</li> <li>Describe Interaction of Non-cloud Components and Services</li> <li>Evaluate Existing Components and Services for Cloud Deployment</li> <li>Evaluate Automation and Orchestration Options</li> <li>Prepare for Cloud Deployment</li> </ul> <h3>2 - DEPLOYING A PILOT PROJECT</h3> <ul> <li>Manage Change in a Pilot Project</li> <li>Execute Cloud Deployment Workflow</li> <li>Complete Post-Deployment Configuration</li> </ul> <h3>3 - TESTING PILOT PROJECT DEPLOYMENTS</h3> <ul> <li>Identify Cloud Service Components for Testing</li> <li>Test for High Availability and Accessibility</li> <li>Perform Deployment Load Testing</li> <li>Analyze Test Results</li> </ul> <h3>4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE</h3> <ul> <li>Design Cloud Infrastructure for Security</li> <li>Determine Organizational Compliance Needs</li> </ul> <h3>5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT</h3> <ul> <li>Design Virtual Network for Cloud Deployment</li> <li>Determine Network Access Requirements</li> <li>Secure Networks for Cloud Interaction</li> <li>Manage Cloud Component Security</li> <li>Implement Security Technologies</li> </ul> <h3>6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Identity Management and Authentication Technologies</li> <li>Plan Account Management Policies for the Network and Systems</li> <li>Control Access to Cloud Objects</li> <li>Provision Accounts</li> </ul> <h3>7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine CPU Size for Cloud Deployment</li> <li>Determine Memory Size for Cloud Deployment</li> </ul> <h3>8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Storage Technology Requirements</li> <li>Select Storage Options for Deployment</li> <li>Determine Storage Access and Provisioning Requirements</li> <li>Determine Storage Security Options</li> </ul> <h3>9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION</h3> <ul> <li>Determine the Type of Cloud Deployment to Perform</li> <li>Manage Virtual Machine and Container Migration</li> <li>Manage Network, Storage, and Data Migration</li> </ul> <h3>10 - MAINTAINING CLOUD SYSTEMS</h3> <ul> <li>Patch Cloud Systems</li> <li>Design and Implement Automation and Orchestration for Maintenance</li> </ul> <h3>11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES</h3> <ul> <li>Back Up and Restore Cloud Data</li> <li>Implement Disaster Recovery Plans</li> <li>Implement Business Continuity Plans</li> </ul> <h3>12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE</h3> <ul> <li>Monitor Cloud Systems to Measure Performance</li> <li>Optimize Cloud Systems to Meet Performance Criteria</li> </ul> <h3>13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING</h3> <ul> <li>Monitor for Anomalies and Resource Needs</li> <li>Plan for Capacity</li> <li>Create Reports on Cloud System Metrics</li> </ul> <h3>14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES</h3> <ul> <li>Troubleshoot Deployment Issues</li> <li>Troubleshoot Capacity Issues</li> <li>Troubleshoot Automation and Orchestration Issues</li> </ul> <h3>15 - TROUBLESHOOTING CONNECTIVITY ISSUES</h3> <ul> <li>Identify Connectivity Issues</li> <li>Troubleshoot Connectivity Issues</li> </ul> <h3>16 - TROUBLESHOOTING SECURITY ISSUES</h3> <ul> <li>Troubleshoot Identity and Access Issues</li> <li>Troubleshoot Attacks</li> <li>Troubleshoot Other Security Issues</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

CompTIA Network+

Cloud Architecture

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

CompTIA A+

CompTIA Security+

CompTIA Cloud+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

Computer Networking

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Real Estate Analyst</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to structure an investment cash flow from first principles and how to value and appraise property investments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Build annual and quarterly discounted cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Build OPEX and CAPEX into your cash flow</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse risk using sensitivity tables and charts</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Real Estate Investors</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Portfolio Analysts</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Investment Managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset Managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="9" fr-original-style="" style="box-sizing: border-box;">APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Term &amp; Reversion and Layer Method Valuation (Intro to Excel)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Equivalent Yield (Solver, Scenario and Goal Seek functions)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Single-Let Discounted Cash Flow</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analysis and use of date series</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Internal Rate of Return (IRR) and Net Present Value (NPV)</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Comparing Value, Price and Worth</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Adding borrowing and analysing geared returns</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Introducing Rent Reviews and other &lsquo;events&rsquo; into cash flows</li><li value="10" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; concept and Logic functions (IF,OR,AND)</li><li value="11" fr-original-style="" style="box-sizing: border-box;">Sensitivity analysis</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; and Multi-let cash flows</li><li value="2" fr-original-style="" style="box-sizing: border-box;">The &lsquo;date problem&rsquo; and assumptions in property asset cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Reducing the rent function, intermediate calculations and modelling theory</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling lease expiries, break clauses, voids, and upward only covenants</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Incorporating time-varying rental growth rates</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Analysing multi-let cash flows to see if the leases are sufficiently diversified</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Further IRR analysis (XIRR, MIRR)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Analyst
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.


On this course, you will…
Learn how to structure an investment cash flow from first principles and how to value and appraise property investments
Build annual and quarterly discounted cash flows
Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry
Build OPEX and CAPEX into your cash flow
Analyse risk using sensitivity tables and charts
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Real Estate Investors
Surveyors
Portfolio Analysts
Investment Managers
Asset Managers
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.


Day One
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Professional Development

Property & Real Estate Photography

Continuous Professional Development (CPD)

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)

In-Person 

Virtual

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price



The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.
With a strong emphasis on practical application, you will gain a profound understanding of the complexities involved in analysing investment cash flows and interpreting their implications for effective decision-making.
Upon completion of the course, you will have the expertise to confidently model investment cash flows to a proficient level, empowering you to make informed financial decisions and drive positive outcomes for your investments.


The Investment focused school combines three of our courses:
Real Estate Analyst
Real Estate Modelling Masterclass
Understanding Key Principles of Real Estate Financial Modelling


On this course you will…
Construct Investment Financial Models starting from foundational principles
Learn how to value an appraise property investments.
Gain a comprehensive understanding of modelling tenancy schedules, including lease structures, rental income projections, lease expiry analysis, and lease renewal
Develop proficiency in creating robust models.
Understand how the application and use structure finance products in Real Estate
Learn advanced modelling techniques to analyse underlying asset risk
Appreciate the importance of data in investment cash flow modelling.
Gain a deep comprehension of the interrelationship between the metrics used in investment cash flow modelling


Who will benefit from this School?
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Mid-level to senior Real Estate Analysts
Real Estate Managers who would like to gain an understanding of the dynamics of debt and financial return fluctuations in more detail
Property industry modellers who would like to be fully proficient in building complex financial models


Course Outline
Day One
Real Estate Analyst I
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Real Estate Analyst II
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Day Three
Real Estate Modelling Masterclass
Mezzanine debt modelling
Joint Venture structures between developers and lender/equity partners
Promote and profit share structure calculations
Advance project cash flows with mezzanine debts
Key Real Estate and investment risks, risk adjustment of exit yields
Sensitivity and Scenario Analysis
Monte Carlo Analysis


Day Four
Understanding Key Principles of Real Estate Financial Modelling
Real Estate Financial Modelling Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rare of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity


Price, Value & Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Discounting Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns


Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Investment School such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Property Investment

Financial Analysis

Microsoft Excel

The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.

Real Estate Investment School (Investment Cash Flow Modelling)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

<p style="color: rgb(111, 114, 135); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135); text-align: center;"><iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>
</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests</p>

Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests

Historic Road Rallying training webinar on Regularity focusing on Average Speed Table style regularities.

Rally Navigation - Regularity for Improvers

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

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