Name: Service Desk Support Analyst Course
Price: 12 GBP
Availability: InStock

<p>Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.</p><p>This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.</p><p>The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Support Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Customer Support Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Call Centre</li><li><strong>Module 02:</strong> Traits of a Call Centre Agent</li><li><strong>Module 03:</strong> Agent and Customer Relationship</li><li><strong>Module 04:</strong> Telephone Etiquettes</li><li><strong>Module 05:</strong> Communication Skills</li><li><strong>Module 06:</strong> Scripts and Negotiation Techniques</li><li><strong>Module 07:</strong> Managing Difficult Customers</li><li><strong>Module 08:</strong> Call Centre Metrics and Benchmarking</li><li><strong>Module 09:</strong> Call Centre Technology and Trends</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop strong customer rapport for enhanced service delivery and satisfaction.</li><li>Perfect telephone etiquette to create a positive and professional impression.</li><li>Acquire effective communication skills for seamless customer-agent interactions.</li><li>Hone negotiation techniques within scripted scenarios for optimal outcomes.</li><li>Navigate challenging customer situations with confidence and strategic proficiency.</li><li>Interpret call centre metrics to drive performance and achieve benchmarked success.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Customer Support Training <span>1:58:15</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to Call Centre</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 2: Traits of a Call Centre Agent</span>

                                                    <span>13:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 3: Agent and Customer Relationship</span>

                                                    <span>15:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 4: Telephone Etiquettes</span>

                                                    <span>10:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 5: Communication Skills</span>

                                                    <span>13:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 6: Scripts and Negotiation Techniques</span>

                                                    <span>12:40</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 7: Managing Difficult Customers</span>

                                                    <span>09:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 8: Call Centre Metrics and Benchmarking</span>

                                                    <span>16:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 9: Call Centre Technology and Trends</span>

                                                    <span>13:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:</p><ul><li>Aspiring customer service professionals seeking skills enhancement.</li><li>Call centre agents eager to refine their customer interaction capabilities.</li><li>Team leaders aiming to elevate their team's customer satisfaction scores.</li><li>Customer support managers focused on improving overall team performance.</li><li>Individuals in roles requiring mastery of call centre dynamics and metrics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:</p><ul><li>Customer Service Representative - £18K to 25K/year</li><li>Call Centre Team Leader - £22K to 30K/year</li><li>Customer Support Manager - £30K to 40K/year</li><li>Technical Support Specialist - £20K to 28K/yr</li><li>Customer Experience Analyst - £25K to 35K/yr</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Customer Support Training

General Admission

<p><strong>Aspiring Restaurant Owners and Managers!</strong></p><p>Are you looking to start or manage a successful restaurant business? Our comprehensive Restaurant Management course will provide you with all the knowledge and skills you need to make your dream a reality. With 12 modules covering everything from choosing your restaurant to marketing policy, you'll learn how to make informed decisions and run a successful operation.</p><p>The Restaurant Management course is designed to provide learners with the skills and knowledge necessary to run a successful restaurant. The course covers a wide range of topics, including menu design, kitchen operations, customer service, marketing, and financial management.</p><p>Throughout the course, you will learn how to create an inviting atmosphere and provide excellent customer service, how to design a menu that appeals to customers, how to manage the kitchen effectively, and how to develop a marketing strategy to attract customers. Additionally, you will learn about the financial aspects of restaurant management, including budgeting, accounting, and cost control.</p><p>Upon completion of the course, you will have a comprehensive understanding of the restaurant industry and will be well-equipped to run a successful restaurant. You will also be prepared to pursue a career in the industry, including positions such as restaurant manager, executive chef, or hospitality manager. Don't wait, start your journey to a successful restaurant business today! Enrol in our Restaurant Management course now!</p><p><strong>Learning Outcomes</strong></p><p>By the end of this course, you will be able to:</p><ul><li>Gain a comprehensive understanding of the restaurant industry and market trends.</li><li>Choose the right restaurant concept and location.</li><li>Navigate restaurant layout management and legal requirements.</li><li>Plan a profitable and appealing menu.</li><li>Expertly manage drinks offerings, inventory, and finances.</li><li>Hire and train the right employees.</li><li>Ensure a safe and clean environment, handle service with technology, and establish effective customer relations.</li></ul><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this</strong><strong> course to excel! </strong></p><p>This course will provide you with all the necessary knowledge to start &amp; manage a restaurant, delivered via 12 audio-visual modules to help you become successful in the related field.</p><p><strong>Course Curriculum</strong></p><p>The curriculum outline of our course is as follows:</p><p><strong>***Restaurant Management***</strong></p><ul><li>Module 01: An Overview of the Restaurant Industry</li><li>Module 02: Choosing Your Restaurant</li><li>Module 03: Restaurant Layout Management and Legal Requirements</li><li>Module 04: Menu Planning</li><li>Module 05: Drinks Management</li><li>Module 06: Purchasing, Receiving, Inventory, and Storage</li><li>Module 07: Financing Your Business</li><li>Module 08: Finding, Recruiting, and Training Employees</li><li>Module 09: Running a Safe and Clean Restaurant</li><li>Module 10: Handling Service Using Technology</li><li>Module 11: Teamwork and Daily Routine of a Restaurant</li><li>Module 12: Customer Relations and Marketing Policy</li></ul><p><strong>Accreditation</strong></p><p>This Restaurant Management is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is for aspiring restaurant owners and managers who want to start or manage a successful restaurant business. It is ideal for individuals who want to gain a comprehensive understanding of the industry and learn the skills to make informed decisions, plan menus, manage inventory, finance their business, train employees, handle service with technology, and more.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course can help individuals to develop the skills and knowledge necessary to succeed in the following roles and advance their careers in the food and hospitality industry:</p><ul><li>Restaurant Manager: £18,000 to £28,000</li><li>Kitchen Manager: £30,000 to £40,000</li><li>Food and Beverage Manager: £35,000 to £45,000</li><li>General Manager: £40,000 to £60,000</li><li>Catering Manager: £18,000 to £30,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Restaurant Management Course

<p>Corporate governance is the system by which companies are directed and controlled. It is a critical component of strategic business management, as it helps ensure that companies are run responsibly and ethically. This Strategic Business Management course will provide you with the knowledge and skills you need to understand the importance of corporate governance and how it can be used to improve your company's performance. Do you want to know how to improve the performance of your company? If so, then this Strategic Business Management course is for you! After completing this course, you can develop and implement effective corporate governance policies and procedures. You will also be able to identify and mitigate risks associated with poor corporate governance. So what are you waiting for? Sign up for this Strategic Business Management course today and start learning about the importance of corporate governance!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles and importance of corporate governance in strategic business management.</li><li>Apply industry analysis techniques to identify opportunities and challenges in the business environment.</li><li>Develop effective strategies for formulating and implementing business plans.</li><li>Evaluate and control business performance using relevant metrics and tools.</li><li>Recognise the significance of social responsibility and ethics in strategic management.</li></ul><p><strong>Module 01:</strong> This module provides an overview of strategic management in business, emphasising the key concepts and frameworks necessary for effective decision-making. Students will learn about the strategic planning process and its role in achieving organisational goals.</p><p><strong>Module 02:</strong> This module delves into the principles and practices of corporate governance, exploring its impact on organisational performance and accountability. Students will gain an understanding of the roles and responsibilities of board members, shareholders, and other stakeholders in ensuring effective corporate governance.</p><p><strong>Module 03:</strong> Industry Analysis In this module, students will learn how to analyse industries and identify opportunities and threats within the business environment. They will explore tools and techniques for conducting industry analysis, such as Porter's Five Forces model, and understand the importance of staying informed about market trends and competitors.</p><p><strong>Module 04:</strong> This module focuses on developing strategies to achieve competitive advantage. Students will learn about strategic frameworks and tools, such as SWOT analysis and the resource-based view, to formulate effective business strategies.</p><p><strong>Module 05:</strong> In this module, students will explore the challenges and best practices associated with implementing strategies. They will learn about organisational structures, leadership, and change management techniques that support successful strategy execution.</p><p><strong>Module 06:</strong> This module covers evaluating and controlling strategic initiatives to ensure their effectiveness. Students will learn about performance metrics, financial analysis, and other tools for measuring and monitoring business performance.</p><p><strong>Module 07:</strong> Learners will gain insights into the importance of brand building and management in this module. They will explore strategies for creating a solid brand identity and establishing a positive brand image in the marketplace.</p><p><strong>Module 08:</strong> This module focuses on the significance of customer relationships in driving business success. Students will learn about customer relationship management strategies and techniques to enhance customer satisfaction and loyalty.</p><p><strong>Module 09:</strong> In this module, students will examine the role of social responsibility and ethical considerations in strategic management. They will explore the impact of ethical decision-making on stakeholder relationships and long-term business sustainability.</p><p><strong>Module 10:</strong> This module equips students with the knowledge and skills to identify and implement business improvement initiatives. They will learn about continuous improvement methodologies and change management practices to drive organisational growth and innovation.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled <strong>Strategic Business Management </strong>in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is designed for individuals seeking to enhance their understanding of corporate governance and strategic business management. It is particularly relevant for specialists in executive or managerial roles, entrepreneurs looking to establish or grow their businesses, and individuals aspiring to pursue careers in business consultancy or strategic planning.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Strategy Analyst - £35K to £55K/year.</li><li>Corporate Governance Specialist - £45K to £70K/year.</li><li>Business Development Manager - £40K to £65K/year.</li><li>Risk and Compliance Officer - £35K to £55K/year.</li><li>Sustainability Manager - £45K to £70K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Corporate Governance in Strategic Business Management: Nurturing Accountability Course

<p><strong>Mastering B2B Sales and Marketing</strong> is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career.</p><p><strong>In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise.</strong> Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. <strong>The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. </strong></p><p>This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field.</p><p><strong>Key Features</strong></p><p>This Mastering B2B Sales and Marketing Course Includes:</p><ul><li>This B2B Sales and Marketing Course is CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved B2B Sales and Marketing Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Mastering B2B Sales and Marketing Course:</strong></p><ul><li><strong>Module 01:</strong> Introduction to B2B Sales and Marketing</li><li><strong>Module 02:</strong> Understanding the B2B Buyer</li><li><strong>Module 03:</strong> Creating a B2B Marketing Strategy</li><li><strong>Module 04:</strong> Sales and Marketing Alignment</li><li><strong>Module 05:</strong> Building a B2B Sales Team</li><li><strong>Module 06:</strong> B2B Lead Generation</li><li><strong>Module 07:</strong> B2B Sales Techniques</li><li><strong>Module 08:</strong> B2B Sales Management</li><li><strong>Module 09:</strong> Customer Relationship Management</li><li><strong>Module 10:</strong> Global B2B Sales and Marketing</li></ul><p><strong>Learning Outcomes</strong></p><p><strong>Mastering B2B Sales and Marketing Course:</strong></p><ul><li>Craft compelling B2B marketing strategies for enhanced business growth.</li><li>Establish seamless alignment between sales and marketing functions.</li><li>Develop and lead a high-performing B2B sales team effectively.</li><li>Implement advanced B2B lead generation techniques for strategic outreach.</li><li>Master persuasive B2B sales techniques to secure impactful deals.</li><li>Navigate global B2B sales landscapes, expanding market reach strategically.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                B2B Sales and Marketing <span>2:12:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to B2B Sales and Marketing</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:38</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 2: Understanding the B2B Buyer</span>

                                                    <span>12:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 3: Creating a B2B Marketing Strategy</span>

                                                    <span>12:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 4: Sales and Marketing Alignment</span>

                                                    <span>13:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 5: Building a B2B Sales Team</span>

                                                    <span>14:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 6: B2B Lead Generation</span>

                                                    <span>14:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 7: B2B Sales Techniques</span>

                                                    <span>14:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 8: B2B Sales Management</span>

                                                    <span>13:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 9: Customer Relationship Management</span>

                                                    <span>11:00</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Global B2B Sales and Marketing</span>

                                                    <span>11:08</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for:</p><ul><li>Marketing professionals seeking B2B expertise.</li><li>Sales professionals aiming to excel in B2B environments.</li><li>Business owners looking to refine B2B marketing strategies.</li><li>Aspiring B2B sales leaders keen on team development.</li><li>Individuals aiming to enhance global B2B sales knowledge.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: </p><ul><li>B2B Sales Manager - £40K to 70K/year.</li><li>Marketing Strategist - £35K to 60K/year.</li><li>Sales Team Leader - £30K to 50K/year.</li><li>CRM Specialist - £35K to 55K/year.</li><li>Global Sales Coordinator - £40K to 65K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Mastering B2B Sales & Marketing

<p>This Business Development &amp; Sales course is designed to provide professionals with the skills and knowledge necessary to develop and grow their businesses effectively. The course covers a range of topics, including customer relationship management, sales strategy, business development planning, and sales techniques. Participants will learn how to identify and target potential customers, build and maintain relationships with clients, and close deals successfully.</p><p>Throughout the course, participants will learn about the principles of business development and the role of the sales function in an organisation. They will also learn how to identify and target potential customers, build and maintain relationships with clients, and close deals successfully.</p><p>By the end of the course, participants will have a comprehensive understanding of business development and sales and be able to apply their knowledge and skills to grow their businesses effectively. So enrol in the course right now!</p><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this course, participants will be able to:</p><ul><li>Understand the principles of business development and the role of the sales function in an organisation</li><li>Identify and target potential customers and clients</li><li>Build and maintain effective relationships with clients</li><li>Develop and implement a sales strategy</li><li>Use effective sales techniques to close deals</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Business Development &amp; Sales course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Business Development &amp; Sales course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>This Business Development &amp; Sales course is ideal for professionals looking to improve their sales and business development skills. It is suitable for individuals working in a variety of industries and roles, including sales, marketing, and business development. The course covers various topics relevant to professionals working in these fields, including customer relationship management, sales strategy, business development planning, and sales techniques.</strong></p><p><strong>This Course is designed with the following modules:</strong></p><ul><li>Business Development Mastery Introduction</li><li>Business Development Foundation</li><li>Creating Your Lead Generatin System</li><li>The Simple 4 Step Seles System</li><li>The Art and Science of Cold Calling</li><li>Creating Your Direct Mail Strategy</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Business Development &amp; Sales course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £109</li><li>International: £109 + £10 (postal charge) = £119</li><li>CPD Accredited Certification from One Education</li></ul><p>After successfully completing this Business Development &amp; Sales course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Business Development &amp; Sales course is suitable for professionals working in a variety of industries and roles, including:</p><ul><li>Sales professionals looking to improve their sales and business development skills</li><li>Marketing professionals looking to gain a better understanding of sales and business development</li><li>Business development professionals seeking to refine their approach to identifying and targeting potential customers</li><li>Entrepreneurs looking to grow their business and increase their sales</li></ul><p>This course is also suitable for individuals looking to enter the sales or business development field and who want to gain a comprehensive understanding of these areas. It is suitable for individuals at all levels, from beginners to experienced professionals.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Business Development &amp; Sales course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Sales representative ( £20,000 to £52,000)</li><li>Sales manager (£22,000 to £70,000)</li><li>Retail manager (£20,000 to £60,000)</li><li>Business development manager (£26,000 to £64,000)</li></ul>
                        </div>

One Education

Business Development & Sales Course

<p>Are you ready to step into the enchanting world of hospitality, where every moment is an opportunity to create unforgettable experiences? In our Cleaning and Servicing in Hospitality course, we invite you to take on a journey like no other, where passion meets professionalism and excellence becomes your standard.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified Cleaning and Servicing in Hospitality course</li><li>Instant e-certificate</li><li>Fully online, interactive Cleaning and Servicing in Hospitality course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>In our comprehensive course on Cleaning and Servicing in Hospitality, we dive deep into the intricacies of this vibrant industry, guiding you through every facet with expertise and finesse.</p><p>From mastering the art of front office operations to understanding the nuances of food and beverage management, each module is crafted to equip you with the knowledge and skills essential for success.</p><p>As you immerse yourself in the world of service quality and customer satisfaction, you'll discover the true essence of Cleaning and Servicing in Hospitality- a blend of professionalism and heartfelt care.</p><p>From restaurant layout management to food safety protocols, we leave no stone unturned in preparing you for the exhilarating journey ahead. Join us, and let's unlock the doors to a world where every interaction is infused with magic, and every smile tells a story of unparalleled hospitality.</p><p><strong>Course Curriculum of this Cleaning and Servicing in Hospitality course:</strong></p><ul><li>Module 01: An Overview of Hotel Industry</li><li>Module 02: The Process of Development and Training in Hospitality Industry</li><li>Module 03: Management of Front Office Operations</li><li>Module 04: Management of Housekeeping, Engineering and Security Operations</li><li>Module 05: Management of Food and Beverage Operations</li><li>Module 06: Management of Service Quality in Hospitality Industry</li><li>Module 07: Customer Satisfaction</li><li>Module 08: An Overview of the Restaurant Industry</li><li>Module 09: Restaurant Layout Management and Legal Requirements</li><li>Module 10: Food Safety Management System and HACCP</li><li>Module 11: Running a Safe and Clean Restaurant</li><li>Module 12: Customer Relations and Marketing Policy</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the hotel industry and its operational aspects.</li><li>Develop skills in front office and housekeeping management.</li><li>Learn food and beverage operations and service quality management.</li><li>Ensure customer satisfaction and effective customer relations.</li><li>Implement food safety management systems and maintain restaurant cleanliness.</li><li>Gain knowledge of restaurant layout management and legal requirements.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Cleaning and Servicing in Hospitality Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Cleaning and Servicing in Hospitality.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Cleaning and Servicing in Hospitality Course,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Cleaning and Servicing in Hospitality certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Cleaning and Servicing in Hospitality Course</strong>, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Cleaning and Servicing in Hospitality course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Cleaning and Servicing in Hospitality course is ideal for: </p><ul><li>Hospitality staff seeking to advance their career opportunities.</li><li>Individuals interested in pursuing roles in hotel and restaurant management.</li><li>Professionals aiming to enhance their skills in customer service and hygiene.</li><li>Entrepreneurs planning to start or manage a restaurant business.</li><li>Anyone passionate about providing exceptional Cleaning and Servicing in Hospitality industry.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Cleaning and Servicing in Hospitality course. You just need to have an interest in Cleaning and Servicing in Hospitality.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Cleaning and Servicing in Hospitality Course you will have a variety of careers to choose from. The following job sectors of Cleaning and Servicing in Hospitality are:</p><ul><li>Hotel Manager</li><li>Restaurant Manager</li><li>Front Office Supervisor</li><li>Housekeeping Supervisor</li><li>Food and Beverage Manager</li><li>Customer Service Representative</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Cleaning and Servicing in Hospitality Course

<p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management</strong></p><p>Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management course!</p><p>This advanced Retail Management: Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examined the most important stock management issues in Retail Management.</p><p>In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management course, the learner will be able to:</p><ul><li>Understand the fundamentals of Retail Management.</li><li>Build and sustain relationships in retailing.</li><li>Understand the strategic planning in retailing.</li><li>Gain a thorough understanding of retail challenges and theories.</li><li>Understand retail consumers.</li><li>Explain retail segmentation and strategies.</li><li>Understand the importance of location in a retail business.</li><li>Understand merchandise management.</li><li>Understand the buying decision process and customer satisfaction.</li><li>Understand retail business operations.</li><li>Understand category management.</li><li>Understand retail marketing mix.</li><li>Understand retail pricing.</li><li>Explain retail supply chain and promotional strategies.</li><li>Understand emerging trends in retail.</li><li>Understand the impact of information technology in retailing.</li></ul><p><strong>Why Choose Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management Bundle Courses</strong></p><ul><li><strong>Course 01: </strong>Level 5 Retail Management</li><li><strong>Course 02: </strong>CRM Course (Customer Relationship Management)</li><li><strong>Course 03: </strong>Level 7 Advanced Diploma in Supply Chain Management</li><li><strong>Course 04: </strong>Level 4 Logistics Management</li></ul><p><strong>*** Other Benefits of this Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management Course</strong></p><ul><li><strong>Free 4 </strong>PDF Certificate</li><li><strong>Access to Content - </strong>Lifetime<strong><br /></strong></li><li>Exam Fee<strong> - Free</strong></li><li>Unlimited <strong>Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate will be provided as soon as completing the Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management course ]</strong></p> <p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management</strong></p><p><strong>Course Curriculum of </strong><strong>Level 5 Retail Management Course</strong></p><ul><li>Module 1: A Quick Overview of Retail Management</li><li>Module 2: Building and Sustaining Relationships in Retailing</li><li>Module 3: Strategic Planning in Retailing</li><li>Module 4: Retail Challenges and Theories</li><li>Module 5: Understanding Retail Consumer</li><li>Module 6: Exploring Retail Segmentation and Strategies</li><li>Module 7: Retail Business Location</li><li>Module 8: Merchandise Management</li><li>Module 9: Buying Decision Process and Customer Satisfaction</li><li>Module 10: Retail Business Operations</li><li>Module 11: Category Management</li><li>Module 12: Retail Marketing Mix</li><li>Module 13: Retail Pricing</li><li>Module 14: Retail Supply Chain and Promotional Strategies</li><li>Module 15: Emerging Trends in Retail</li><li>Module 16: Impact of the Information Technology in Retailing</li></ul><p>&gt;&gt; --------------------- &lt;&lt;</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management</strong></p><p>Learners can take this <strong>Retail Management</strong> course even if they have no prior knowledge of Retail-Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this course at any time.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management</strong></p><p>Students who intend to enrol in this <strong>Retail Management </strong>course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Retail Management: Merchandising, CRM, Logistics &amp; Supply Chain Management</strong></p><p>After completing the course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as:</p><ul><li>Retail Team Leader</li><li>Sales Producer</li><li>Service Supervisor</li><li>Store Manager</li><li>Warehouse Producer</li><li>Floor Leader</li><li>Retail Management Trainer</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Retail Management

Online Course Marketing

Logistics Management

Merchandising

Marketing Management

Sales Management

Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Level 4,5 and 7

NextGen Learning

Catering Management

Restaurant Manager

Waiter Training

Hospitality Management

Restaurant Management

<p><strong>If you've ever considered working as a Service Desk Support Analyst but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Service Desk Support Analyst course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. <br /></strong></p><p>The Service Desk Support Analyst course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Service Desk Support Analyst. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Service Desk Support Analyst course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p><p><strong>Key Benefits</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</strong></p><p><strong>Curriculum</strong></p><ul><li>Module 01: Managing Interoffice Calls and Voicemail</li><li>Module 02: Aspects of Phone Etiquette</li><li>Module 03: Business Telephone Skills</li><li>Module 04: Building Rapport Over the Phone</li><li>Module 05: Inbound and Outbound Calls</li><li>Module 06: Active Listening and Managing Tough Callers</li><li>Module 07: Mail Services and Shipping</li><li>Module 08: Intra Organisation Dealings</li><li>Module 09: Problem Solving over the Phone</li><li>Module 10: Record Keeping and Filing Systems</li><li>Module 11: Business Writing Skills</li><li>Module 12: Organisational Skills</li><li>Module 13: Communication Skills</li><li>Module 14: Customer Relationship Management</li><li>Module 15: Effective Planning and Scheduling</li><li>Module 16: Invoicing/Petty Cash</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Desk Support Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Service Desk Support Analyst training.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (Hardcopy)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Service Desk Support Analyst Course

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Customer Care

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Academy for Health and Fitness

Continuous Professional Development (CPD)

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
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        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
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        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

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Institute of Beauty & Makeup

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
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				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">CRM: Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: An Overview of Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: CRM Basics</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: CRM Principles</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: CRM in the Future</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Trainers Course

Customer Relationship Management (CRM) Training

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Customer Service

Customer Relationship Management (CRM), KYC & Customer Service

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				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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			<h2>Certification</h2>		</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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			<h2>Course Content</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
						</div>
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		</section>
									</div>
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					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction To Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis In CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future Of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
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Online Course Creation

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			<h4>Overview</h4>		</div>
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							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
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										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
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										<span>Business owners are seeking to improve their customer relationship strategies.</span>
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										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
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										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
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										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
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										<span>CRM Manager</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
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					<td>Introduction to Customer Relationship Management (CRM)</td>
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					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 02: CRM Fundamentals</td>
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					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 03: CRM Strategies</td>
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					<td><span><i></i> 00:33:00</span></td>
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					<td colspan="4">Module 04: Data Analysis in CRM</td>
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					<td>Data Analysis in CRM</td>
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					<td><span><i></i> 00:28:00</span></td>
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					<td colspan="4">Module 05: CRM Databases</td>
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					<td>CRM Databases</td>
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					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 06: Deepening Customer Relationship</td>
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					<td><span><i></i> 00:23:00</span></td>
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					<td colspan="4">Module 07: Handling Customer Complaints</td>
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					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 08: Future of CRM</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
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					<td colspan="4">Order Your Certificate</td>
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