Name: Level 5 Diploma in Adult Care , Health & Social Care QLS Endorsed Diploma
Price: 210 GBP
Availability: InStock

<p><strong>Why This Course is Essential NOW More Than Ever?</strong></p><p>In today's global economy, <strong>CSR (Corporate Social Responsibility)</strong> is no longer just a buzzword; it's a necessity. Over 90% of Fortune 500 companies now report on CSR activities, indicating its unparalleled significance in business. As consumers become more discerning, a brand's commitment to sustainable and ethical practices becomes pivotal to its reputation and success. But what's important without the proper visibility? It is where <strong>Public Relations (PR)</strong> seamlessly fits in. In 2020, the global PR market stood at USD 63.8 billion and is projected to grow exponentially. Combining CSR with PR, we have created this <strong>CSR and Public Relations - QLS Level 3 &amp; 4 </strong>bundle, and you have a formidable strategy for any brand aiming for global dominance.</p><p><strong>What You Get?</strong></p><p>In Course 1, dive deep into CSR and understand its essence. From introduction to performance reporting, our comprehensive modules ensure you grasp every nuance of sustainable business operations. With Course 2, master the art of Public Relations. Whether it's understanding PR concepts, leveraging social media, or navigating crisis management, we have you covered. Both courses aren't just about theories. They're about tangible strategies, actionable insights, and real-world applications.</p><p><strong>Why Our Bundle Stands Out?</strong></p><p>Combining CSR and PR is like blending a brand's soul with its voice. This bundle isn't about memorising theories it's a holistic approach to learning how to operate ethically in the business world while maintaining a golden reputation. Whether you're an entrepreneur, a communications professional, or a curious learner, this course will prepare you with the tools to excel in a values-driven, hyper-connected world.</p><p>The "<strong>CSR and Public Relations - QLS Level 3 &amp; 4</strong>" bundle isn't just a course; it's your passport to the forefront of modern business practices. As global leaders increasingly recognise the symbiosis between CSR and PR, be among the first to master both. Enrol today.</p><p><strong>â </strong><strong>ADDITIONAL GIFT </strong><strong>â</strong></p><ul><li><strong>Free Course 01:</strong> Social Media Strategy for Business</li><li><strong>Free Course 02:</strong> Paralegal Training</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Earn a solid grasp of Corporate Social Responsibility in today's global business environment.</li><li>Learn how to identify, communicate, and engage with key stakeholders to ensure symbiotic business relationships.</li><li>Develop insights into sustainable business practices and how they impact short-term and long-term organisational objectives.</li><li>Acquire the tools and methodologies to design, launch, and maintain effective CSR initiatives within any organisation.</li><li>Improve the competencies necessary to evaluate, report, and monitor CSR performance to promote ongoing development.</li><li>Recognise the fundamental ideas and procedures that guide successful public relations tactics.</li><li>Explore the multifaceted world of media, from traditional outlets to the dynamic realm of social media, and learn to craft compelling narratives.</li><li>Train yourself to manage, mitigate, and recover from PR crises, protecting and rehabilitating brand reputation.</li><li>Understand the importance of ethics and professionalism in Public Relations, ensuring transparent and accountable communication strategies.</li><li>Learn to seamlessly blend CSR initiatives with PR campaigns, optimising ethical business practices and brand image.</li></ul><p>In an era where ethical business and brand reputation are paramount, our comprehensive <strong>CSR and Public Relations - QLS Level 3 &amp; 4 </strong>bundle engages learners in the intricate worlds of Corporate Social Responsibility (CSR) and Public Relations (PR). Study CSR with modules ranging from foundational understanding to performance evaluation, ensuring businesses adopt sustainable practices and measure their impact.</p><p>Transition seamlessly into PR, mastering the art of media relations, social media strategies, and crisis management. With a focus on ethics and professionalism, learners will emerge prepared to craft compelling narratives and maintain brand integrity in the face of any challenge.</p><p><strong>Course Curriculum:</strong></p><p><strong>Course 01: CSR - Corporate Social Responsibility (Level 3 at QLS)</strong></p><ul><li>Module 01: Introduction to Corporate Social Responsibility</li><li>Module 02: Stakeholders &amp; the Social Contract</li><li>Module 03: A Sustainable Perspective</li><li>Module 04: Implementing CSR</li><li>Module 05: Performance Evaluation and Performance Reporting</li></ul><p><strong>Course 02: PR: Public Relations &amp; Media (Level 4 at QLS)</strong></p><ul><li>Introduction to Public Relations</li><li>Concepts of Public Relations</li><li>Management and Organisation of Public Relations</li><li>Public Relations Tactics and Research</li><li>Major Fields of Public Relations Practice Part I</li><li>Major Fields of Public Relations Practice Part II</li><li>Social Media and PR</li><li>Crisis management</li><li>Ethics &amp; Professionalism in Public Relations</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p><strong>Note:</strong> Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume or wants to grow in their career would benefit from this <strong>CSR and Public Relations - QLS Level 3 &amp; 4</strong> bundle.</p><ul><li>Individuals keen on entering the Public Relations field wanting a comprehensive understanding of media relations and brand reputation.</li><li>Managers and executives looking to integrate ethical business practices and strengthen their brand's public image.</li><li>Those passionate about sustainability and responsible business, aiming to drive impactful organisational change.</li><li>Entrepreneurs seeking to build a brand with strong ethical foundations and effective public outreach from the onset.</li><li>Professionals aiming to blend CSR initiatives within broader marketing campaigns for a holistic brand approach.</li><li>Individuals studying media, communications, or business who desire a well-rounded, useful insight into modern business strategies and communication paradigms.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>CSR and Public Relations - QLS Level 3 &amp; 4</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>CSR Manager: £35,000 - £60,000</li><li>Public Relations Specialist: £24,000 - £50,000</li><li>Sustainability Consultant: £25,000 - £55,000</li><li>Stakeholder Engagement Officer: £28,000 - £45,000</li><li>Public Relations Manager: £35,000 - £65,000</li><li>Corporate Communications Director: £60,000 - £100,000+</li><li>Social Media Strategist: £24,000 - £48,000</li><li>Crisis Communications Consultant: £30,000 - £60,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Online Course Marketing

Corporate Social Responsibility

Professional Skills Course (PSC)

Corporate Social Responsibility (CSR)

Corporate Sustainability

Corporate Learning & Development

2 QLS Endorsed Courses | FREE 2 CPD Courses + PDF Certificates | Free QLS Hardcopy Certificates | Lifetime Access

CSR and Public Relations - QLS Level 3 & 4

General Admission

<p> <strong>Office Management - Essential Skills</strong> </p><p> <strong>FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| Lifetime Access</strong> </p><p><strong>Are you ready to excel in office management and elevate your professional skills?</strong> In today's fast-paced work environment, having a solid foundation in essential office management skills is critical for success. Our "Office Management - Essential Skills" course is meticulously crafted to empower you with the expertise needed to manage office operations efficiently and effectively.</p><p><strong>This office management course offers a comprehensive guide to mastering key areas such as</strong><strong>Human Resource Management</strong>, <strong>Communication Skills</strong>, <strong>Managing Meetings</strong>, <strong>Workplace Professionalism</strong>, <strong>Data Protection</strong>, <strong>Negotiation</strong>, <strong>Stress Management</strong>, and <strong>Life Coaching</strong>. Through practical insights and real-world applications, you'll learn how to foster a productive work environment, streamline office processes, and enhance your leadership abilities.</p><p>Whether you're an aspiring office manager or looking to refine your existing skills, this office management course will provide you with the tools to navigate the complexities of office management with confidence and professionalism. Join us and take the first step toward transforming your office management capabilities and achieving your career goals.</p><p><strong>This bundle includes the following courses:</strong></p><ul><li><strong> Course 01: </strong>Human Resource Management</li><li><strong> Course 02: </strong>Communication Skills</li><li><strong> Course 03: </strong>Managing Meetings</li><li><strong> Course 04: </strong>Workplace Professionalism</li><li><strong> Course 05: </strong>Data Protection<strong><br /></strong></li><li><strong> Course 06: </strong>Negotiation</li><li><strong> Course 07: </strong>Stress Management</li><li><strong> Course 08: </strong>Life Coaching</li></ul><p><strong>Key Features</strong></p><ul><li>CPD Accredited Office Management Course</li><li>Instant e-certificate</li><li>Fully online, interactive office management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this Office Management </strong><strong>course to excel!</strong></p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective human resource management strategies and techniques.</li><li>Enhance your verbal and written communication skills.</li><li>Conduct and manage productive, efficient meetings.</li><li>Demonstrate professionalism in various workplace scenarios.</li><li>Implement data protection measures and compliance protocols.</li><li>Employ negotiation tactics to achieve favourable outcomes.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Office Management - Essential Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Management.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Office Management - Essential Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Management - Essential Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office Management - Essential Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Management - Essential Skills Course is ideal for:</p><ul><li>Aspiring office managers seeking comprehensive skill development.</li><li>Current office managers aiming to refine their existing skills.</li><li>HR professionals wanting to enhance their office management capabilities.</li><li>Administrative staff looking to advance their career prospects.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Office Management - Essential Skills Course. You just need to have an interest in Office Management - Essential Skills Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Office Management - Essential Skills Course you will have a variety of careers to choose from. The following job sectors of Office Management - Essential Skills Course are:</p><ul><li>Office Manager - £25K to 45K/year.</li><li>HR Manager - £35K to 55K/year.</li><li>Administrative Coordinator - £22K to 35K/year.</li><li>Meeting Coordinator - £20K to 30K/year.</li><li>Data Protection Officer - £30K to 50K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Office Management - Essential Skills Course

<p>The Diploma in Strategic Management and Leadership - Level 7 (Accredited by Qualifi, UK) qualification has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors.</p> <p>The Level 7 Diploma in Strategic Management and Leadership programme will require Learners to critically evaluate, challenge and synthesise a wide range of current management tools, techniques and models. The emphasis placed on current management concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo American management models.</p> <p>At level 7 the emphasis is also placed on the ability to adapt management concepts, tools and techniques to align with organisational culture and apply critical reflective thinking. The qualification scope covers all the primary business functions and how these are interrelated and integrated.</p> <p>The mandatory units provide a holistic study of core organisational issues that are relevant to strategic decisions making, planning and enabling the organisation to achieve its strategic aims and objectives.</p> <p>The optional units allow learners to select some specialisation in their study to support specific career directions. The Finance for Managers unit is strongly recommended for learners who have not had exposure to finance as a non-financial manager.</p> <p>This Level 7 Diploma in Strategic Management and Leadership qualification will enable learners to become independent, self-directed learners with tools and motivation to continue learning, developing and reflecting on practice throughout their careers</p><p><strong>Level 7 Diploma in Strategic Management and Leadership (Fast track)</strong></p> <p><strong>Key Highlights of this fast track Level 7 Diploma in Strategic Management and Leadership are:</strong></p> <ul> <li>Program Duration<strong>: 6 Months (Can be Fast tracked)</strong></li><li>Program Credits: <strong>120 Credits</strong></li><li>Designed for working Professionals</li><li>Format: <strong>Online</strong></li><li><strong>No Written Exam.</strong> The Assessment is done via Submission of Assignment</li><li>Tutor Assist available</li><li>Dedicated Student Success Manager</li><li>Timely Doubt Resolution</li><li>Regular Networking Events with Industry Professionals</li><li>Become eligible to gain direct entry into relevant Master's degree programme.</li><li>LSBR Alumni Status</li><li>No Cost EMI Option</li></ul> <p>This fast track Level 7 Diploma in Strategic Management and Leadership will help you develop your strategic management and leadership skills as managers who have the authority and personal attributes to translate organisational strategy into effective operational performance. It will also allows you to develop and expand your high-level understanding of strategic management and leadership in the workplace.</p> <p>Upon successful completion of fast track Level 7 Diploma in Strategic Management and Leadership programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme.</p> <p><strong>Mandatory units</strong></p> <p><strong>(Total Credits: 90)</strong></p> <p>The Level 7 Diploma focuses on developing understanding, skills and abilities to equip the learner with the awareness and aptitudes to be an effective strategic manager and leader. Learners must complete the six mandatory units and choose two from the four optional units.</p> <ul> <li>Manage Team Performance to Support Strategy (15 credits)</li><li>Information Management and Strategic Decision taking (15 credits)</li><li>Leading a Strategic Management Project (15 credits)</li><li>Strategic Direction (15 credits)</li><li>Strategic Planning (15 credits)</li><li>Development as a Strategic Manager (15 credits)</li></ul> <p><strong>Optional Units</strong></p> <p><strong>(Total Credits: 30)</strong></p> <p>Learners must choose two from the four optional units.</p> <ul> <li>Finance for Managers (15 credits)</li><li>Strategic Marketing (15 credits)</li><li>Organisational Change Strategies (15 credits)</li><li>Human Resource Planning (15 credits)</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>For entry onto the fast track Level 7 Diploma in Strategic Management and Leadership qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learners completing the fast track Diploma in Strategic Management and Leadership - Level 7 can progress to:</p> <ul> <li>A University partner to complete a dissertation with them to receive a full master's degree, or</li><li>Qualifi Level 8 Diploma in Strategic Management and Leadership, or</li><li>Directly into employment in an associated profession</li></ul> 
                        </div>

London School Of Business And Research

Diploma in Strategic Management and Leadership - Level 7 (Pathway to an MBA Degree))

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Basic Telephone Skills: Enhancing Your Phone Etiquette and Communication. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Telephone Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the importance of effective telephone communication in professional settings.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of the key components of telephone etiquette and communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Preparing for a Phone Call:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Planning and organizing information before making or receiving a call.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tips for creating a professional and welcoming atmosphere.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Answering Calls:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for answering calls with confidence and professionalism.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Proper phone etiquette during the initial moments of a conversation.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Conducting a Business Call:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for maintaining clarity and professionalism during business discussions.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication skills for conveying information and understanding the caller&#39;s needs.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Handling Difficult Situations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and managing challenging scenarios during phone conversations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict resolution and de-escalation techniques.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Holding and Transferring Calls:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Guidelines for placing calls on hold and transferring them seamlessly.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Minimizing disruptions and maintaining a positive caller experience.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ending the Call:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gracefully concluding phone conversations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recap of important information and next steps.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Telephone Etiquette for Customer Service:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the unique aspects of providing excellent customer service over the phone.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building rapport and addressing customer concerns professionally.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Best Practices of Telephone Etiquette:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring advanced techniques for enhancing phone communication skills.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Incorporating effective listening, tone, and language choices.</li></ul></li></ol>

John Academy

Conflict Resolution

Customer Service

Customer Relations

Business Communication Skills

Business Communication

Professional Development

Communication Skills

Master the art of effective communication with our Basic Telephone Skills course. Elevate your phone etiquette, from answering calls to handling challenging situations and conducting business calls with professionalism. Enhance your customer service skills and discover best practices for seamless telephone communication. Enroll now for a comprehensive training that empowers you to excel in the dynamic world of professional phone interactions.

Basic Telephone Skills: Enhancing Your Phone Etiquette and Communication

<p>Welcome to the dynamic realm of <strong>Office Administrations and Management</strong>! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles.</p><p>Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management!</p><p><strong>This Office Administrations and Management Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p><p><strong>Course 01: Office Skills</strong></p><ul><li>Develop proficient keyboarding and touch typing skills to enhance productivity.</li><li>Gain proficiency in using Microsoft Office applications for efficient document creation and management.</li><li>Master effective email communication and learn to manage your inbox efficiently.</li></ul><p><strong>Course 02: Secretarial &amp; Shorthand</strong></p><ul><li>Acquire advanced shorthand skills for rapid note-taking and transcription.</li><li>Develop organizational skills crucial for effective secretarial tasks.</li><li>Learn the art of multitasking and time management in a secretarial role.</li></ul><p><strong>Course 03: Performance Management</strong></p><ul><li>Understand key concepts and strategies for effective performance management.</li><li>Learn to set SMART goals and objectives for individuals and teams.</li><li>Develop skills in providing constructive feedback and conducting performance appraisals.</li></ul><p><strong>Course 04: Team Management Advanced Training</strong></p><ul><li>Acquire advanced team-building techniques to enhance collaboration.</li><li>Learn effective delegation strategies for optimal team performance.</li><li>Develop conflict resolution skills to maintain a positive team environment.</li></ul><p><strong>Course 05: Modern Business Etiquette</strong></p><ul><li>Understand and apply modern business etiquette in professional settings.</li><li>Learn effective communication and networking skills.</li><li>Develop social grace and professionalism in various business situations.</li></ul><p><strong>Course 06: Information Management</strong></p><ul><li>Master techniques for efficient information gathering and analysis.</li><li>Develop skills in organizing and categorizing information for easy retrieval.</li><li>Learn about information security and confidentiality best practices.</li></ul><p><strong>Course 07: Line Management</strong></p><ul><li>Acquire leadership and decision-making skills for effective line management.</li><li>Learn to create and maintain a positive work culture within a team.</li><li>Develop conflict resolution and employee motivation strategies.</li></ul><p><strong>Course 08: Facilities Management</strong></p><ul><li>Understand the principles and practices of effective facilities management.</li><li>Learn to optimize workspace design for productivity and efficiency.</li><li>Develop skills in managing facility-related services and resources.</li></ul><p><strong>Course 09: UK Employment Law</strong></p><ul><li>Gain a comprehensive understanding of employment laws in the UK.</li><li>Learn to navigate and apply legal frameworks in employment relationships.</li><li>Understand the rights and responsibilities of both employers and employees.</li></ul><p><strong>Course 10: Secretarial Excellence in Legal Environments</strong></p><ul><li>Acquire specialized secretarial skills tailored for legal environments.</li><li>Learn about legal document preparation and management.</li><li>Develop an understanding of confidentiality and ethical considerations in legal support roles.</li></ul><p><strong>Course 11: Business English and Communication Skills</strong></p><ul><li>Enhance written and verbal communication skills for professional contexts.</li><li>Develop business vocabulary and writing proficiency.</li><li>Master effective communication strategies in diverse business scenarios.</li></ul><p><strong>Course 12: Meeting Management Skills</strong></p><ul><li>Learn to plan, organize, and facilitate effective meetings.</li><li>Develop skills in agenda creation and meeting documentation.</li><li>Master techniques for managing group dynamics and achieving meeting objectives.</li></ul><p><strong>Course 13: Electronic Document Management: Efficient Data Handling</strong></p><ul><li>Acquire skills in electronic document creation, storage, and retrieval.</li><li>Learn about document version control and efficient data handling.</li><li>Understand best practices for document security and compliance.</li></ul><p><strong>Course 14: Document Control and Workflow Management</strong></p><ul><li>Gain expertise in document control processes and procedures.</li><li>Learn to design and optimize workflow management systems.</li><li>Develop skills in ensuring document accuracy, completeness, and compliance.</li></ul><p><strong>Course 15: Touch Typing Training</strong></p><ul><li>Develop touch typing skills for improved typing speed and accuracy.</li><li>Master keyboarding techniques to enhance overall productivity.</li><li>Increase efficiency in data entry and document creation.</li></ul> <p><strong>Course 16: Email Writing Training</strong></p><ul><li>Enhance email writing skills for clarity and professionalism.</li><li>Learn effective email etiquette and communication strategies.</li><li>Develop strategies for managing and organizing email correspondence.</li></ul><p><strong>Course 17: Public Speaking Masterclass</strong></p><ul><li>Master the art of public speaking with confidence and poise.</li><li>Learn effective techniques for engaging and captivating an audience.</li><li>Develop strategies for overcoming nervousness and handling Q&amp;A sessions.</li></ul><p><strong>Course 18: Corporate Receptionist</strong></p><ul><li>Acquire skills in providing excellent front desk and reception services.</li><li>Develop telephone etiquette and customer service proficiency.</li><li>Master organizational and multitasking skills essential for reception roles.</li></ul><p><strong>Course 19: Corporate Risk And Crisis Management</strong></p><ul><li>Understand principles of risk assessment and crisis management.</li><li>Learn to develop and implement effective risk mitigation strategies.</li><li>Acquire skills in crisis communication and decision-making.</li></ul><p><strong>Course 20: Cross-Cultural Awareness Course</strong></p><ul><li>Develop cultural intelligence for effective communication across cultures.</li><li>Learn to navigate cultural nuances and avoid cultural misunderstandings.</li><li>Enhance global collaboration and adaptability in diverse workplaces.</li></ul><p><strong>Course 21: Equality, Diversity and Discrimination</strong></p><ul><li>Gain a deep understanding of equality and diversity principles.</li><li>Develop strategies for promoting inclusivity and preventing discrimination.</li><li>Learn about legal frameworks and responsibilities related to equality and diversity.</li></ul><p><strong>Course 22: Coaching &amp; Mentoring Diploma</strong></p><ul><li>Acquire coaching and mentoring skills for professional development.</li><li>Learn effective techniques for goal setting and skill enhancement.</li><li>Develop strategies for providing constructive feedback and support.</li></ul><p><strong>Course 23: Presentation Skills: Engage Your Listeners</strong></p><ul><li>Master techniques for creating engaging and effective presentations.</li><li>Develop skills in public speaking and audience engagement.</li><li>Learn to use visual aids and technology to enhance presentations.</li></ul><p><strong>Course 24: Workplace Confidentiality</strong></p><ul><li>Understand the importance of workplace confidentiality.</li><li>Learn to handle sensitive information with discretion and professionalism.</li><li>Develop strategies for maintaining confidentiality in various workplace scenarios.</li></ul><p><strong>Course 25: Decision Making and Critical Thinking Online Course</strong></p><ul><li>Acquire critical thinking skills for effective decision-making.</li><li>Learn to analyze information, evaluate options, and make informed decisions.</li><li>Develop strategies for problem-solving in professional settings.</li></ul><p><strong>Course 26: Workplace Productivity Training</strong></p><ul><li>Enhance overall workplace productivity through time management.</li><li>Develop strategies for setting priorities and managing workload.</li><li>Learn techniques for minimizing distractions and improving focus.</li></ul><p><strong>Course 27: Influencing and Negotiating</strong></p><ul><li>Acquire skills in influencing and negotiation for successful outcomes.</li><li>Learn effective communication and persuasion techniques.</li><li>Develop strategies for building mutually beneficial relationships.</li></ul><p><strong>Course 28: Data Entry Administrator</strong></p><ul><li>Master data entry skills for accuracy and efficiency.</li><li>Learn to use data entry software and tools effectively.</li><li>Develop organizational skills crucial for managing large volumes of data.</li></ul><p><strong>Course 29: Excel Essentials for Office Administrators</strong></p><ul><li>Acquire proficiency in using Microsoft Excel for office tasks.</li><li>Learn to create and manage spreadsheets for data analysis.</li><li>Develop advanced Excel skills for reporting and decision-making.</li></ul><p><strong>Course 30: Time Management Training</strong></p><ul><li>Enhance time management skills for improved efficiency.</li><li>Learn techniques for setting priorities and managing deadlines.</li><li>Develop strategies for overcoming procrastination and time-wasting habits.</li></ul><p><strong>7 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><p><strong>Course 01: </strong><strong>Diploma in Career Development and Passion</strong></p><p>Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success.</p><p><strong>Course 02: </strong><strong>CV Writing and Job Searching</strong></p><p>Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers.</p><p><strong>Course 03: </strong><strong>Interview Skills: Ace the Interview</strong></p><p>Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers.</p><p><strong>Course 04: </strong><strong>Video Job Interview for Job Seekers</strong></p><p>Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers.</p><p><strong>Course 05: </strong><strong>Creating a Professional LinkedIn Profile</strong></p><p>Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities.</p><p><strong>Course 06: </strong><strong>Business English Perfection Course</strong></p><p>Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios.</p><p><strong>Course 07: </strong><strong>Personal and Networking Skills</strong></p><p>Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities.</p><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>Office Administrations and Management</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul><p>This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p><p><strong>Certification</strong></p><p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        370 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Office Administrations and Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p>
                        </div>

Studyhub UK

Office Skills & Productivity

Secretarial & PA

Office Skills

Office Management

Office Administration

Office Administrations and Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to develop a core set of soft skill.</p>Overview<p>Upon successful completion of this course, students will be able to better interact and communicate in the workplace.</p><p>In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.</p></div><div id="course-pills-2"><h3>1 - GETTING STARTED</h3> <ul> <li>Housekeeping Items</li> <li>Pre-Assignment Review</li> <li>Workshop Objectives</li> <li>The Parking Lot</li> <li>Action Plan</li> </ul> <h3>2 - WHAT ARE SOFT SKILLS?</h3> <ul> <li>Definition of Soft Skills</li> <li>Empathy and the Emotional Intelligence Quotient</li> <li>Professionalism</li> <li>Learned vs. Inborn Traits</li> </ul> <h3>3 - SOFT SKILL 1: COMMUNICATION</h3> <ul> <li>Ways We Communicate</li> <li>Improving Non-Verbal Communication</li> <li>Listening</li> <li>Openness and Honesty</li> </ul> <h3>4 - SOFT SKILL 2: TEAMWORK</h3> <ul> <li>Identifying Capabilities</li> <li>Get Into Your Role</li> <li>Learn the Whole Process</li> <li>The Power of Flow</li> </ul> <h3>5 - SOFT SKILL 3: PROBLEM SOLVING</h3> <ul> <li>Define the Problem</li> <li>Generate Alternative Solutions</li> <li>Evaluate the Plans</li> <li>Implementation and Re-evaluation</li> </ul> <h3>6 - SOFT SKILL 4: TIME MANAGEMENT</h3> <ul> <li>The Art of Scheduling</li> <li>Prioritizing</li> <li>Managing Distractions</li> <li>The Multitasking Myth</li> </ul> <h3>7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC</h3> <ul> <li>What Are You Working For?</li> <li>Caring for Others vs. Self</li> <li>Building Trust</li> <li>Work Is Its Own Reward</li> </ul> <h3>8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY</h3> <ul> <li>Getting over the Good Old Days Syndrome</li> <li>Changing to Manage Process</li> <li>Changing to Manage People</li> <li>Showing You're Worth Your Weight in Adaptability</li> </ul> <h3>9 - SOFT SKILL 8: SELF-CONFIDENCE</h3> <ul> <li>Confident Traits</li> <li>Self-Questionnaire</li> <li>Surefire Confidence Building Tactics</li> <li>Build Up Others</li> </ul> <h3>10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM</h3> <ul> <li>Wow, You Mean I'm Not Perfect?</li> <li>Listen With An Open Mind</li> <li>Analyze and Learn</li> <li>Clear the Air and Don't Hold Any Grudges</li> </ul> <h3>11 - SOFT SKILL 10: NETWORKING</h3> <ul> <li>Redefining Need</li> <li>Identifying Others' Interests</li> <li>Reaching Out</li> <li>When to Back Off</li> </ul> <h3>12 - WRAPPING UP</h3> <ul> <li>Words From The Wise</li> <li>Review Of The Parking Lot</li> <li>Lessons Learned</li> <li>Recommended Reading</li> <li>Completion Of Action Plans And Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Professional Skills

IT Skills

Soft Skills

Essential Skills

Trainers Course

10 Soft Skills You Need

<p>Most new managers are not prepared to face the challenges that come with taking on new management responsibilities. This 8-course New Manager bundle intends to change that. Learn the fundamental concepts, tools, and skills required to succeed as a manager. Learn how to form and lead effective teams in both good and bad times.</p><p><strong>Build a strong foundation for your successful leadership with this comprehensive Bundle</strong></p><p>A new Manager or supervisory role requires a unique set of responsibilities and skills. This professional development bundle course for managers and supervisors will provide you with the theoretical knowledge needed to lead teams and individuals effectively. Work delegation, business communication techniques, workplace professionalism and etiquette, goal setting, strategic planning, and other essential skills are covered in our exclusive New Manager bundle.</p><p><strong>Time and Energy Saving Knowledge and Skills at Your Disposal</strong></p><p>You will be more confident as a manager after completing this course. So don't wait up. Enrol in the course right now, and let's get started!</p><p><strong>The curriculum of the New Manager Bundle</strong></p><ul><li>Course 01: Management Skills</li><li>Course 02: Communication Skills</li><li>Course 03: Time Management</li><li>Course 04: Workplace Professionalism Certificate Course</li><li>Course 05: Workplace Productivity</li><li>Course 06: Handling and Managing Difficult Conversations</li><li>Course 07: Body Language</li><li>Course 08: Life Coaching</li></ul><p><strong>Skills You Will Get</strong></p><ul><li>Effective Communication</li><li>Team Management</li><li>Workplace Professionalism for New Managers</li><li>Body Language</li><li>Problem-solving</li><li>Organisational Skills</li><li>Strategic Planning</li></ul><p><strong>Key Features </strong></p><ul><li>Instant PDF certificates</li><li>Fully online, interactive New Manager course with audio voiceover</li><li>Developed by professionals</li></ul><p><strong>About Our New Manager Corporate Training</strong></p><p>Did you know that lack of development and opportunities is one of the main reasons for <strong>high employee turnover</strong>? Essentially, New Manager training is the golden ticket for keeping employees stimulated, engaged, and loyal - that's what Training Express specialises in.</p><p>We help all types of companies in many different sectors perfect their learning and development initiatives.</p><p>Our fully Brandy New Manager Training Solutions have helped over <strong>50,000 individuals and businesses </strong>reach their goals since we started. Our learning community is growing fast and getting bigger day by day. <strong>Free Digital Accredited New Manager certificates</strong> help them to attain success in their professional life.</p><p>At Training Express, we develop<strong> interactive video-based</strong> online New Manager courses to meet <strong>training needs</strong> that are crucial for BUSINESS success.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your New Manager course, you will immediately be sent digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The New Manager bundle will be beneficial to everyone but is ideal for the following:</p><ul><li>New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.</li><li>Any manager wanting to improve their people management skills.</li><li>Technical or other employees seeking future leadership positions.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this New Manager course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this New Manager bundle, you will have the knowledge and skills to explore trendy and in-demand jobs, such as;</p><ul><li>New Manager</li><li>Line Manager</li><li>Supervisor</li><li>Project Leader</li><li>Director</li></ul><p>These career opportunities can provide you with an annual salary ranging from <strong> £35,000 to £120,000</strong> in the UK, depending on your expertise and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

New Manager Training Course

<p>The<strong> Business Management Career Bundle</strong> course is specifically designed for professionals such as Office Managers, Line Managers, HR Professionals, Personal Assistants, and Administrative Assistants. This Business Management course aims to equip them with the necessary knowledge and skills to create a conducive work environment and contribute to the success of their company or organisation.</p><p><strong>Key Features of Business Management </strong><strong>Career Bundle</strong></p><ul><li>CPD Accredited Business Management Courses</li><li>Instant PDF certificate</li><li>Fully online, interactive Business Management course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Business Management Career Bundle</strong></p><ul><li><strong>Course 01: Human Resource Management</strong></li><li><strong>Course 02: Supervising Others Training</strong></li><li><strong>Course 03: Strategic Planning and Implementation</strong></li><li><strong>Course 04: Developing Teamwork</strong></li><li><strong>Course 05: Effective Time Management</strong></li><li><strong>Course 06: Managing Meetings</strong></li><li><strong>Course 07: Communication Skills</strong></li><li><strong>Course 08: Problem-Solving Skills With Critical Analysis</strong></li><li><strong>Course 09: Change Management</strong></li><li><strong>Course 10: Workplace Professionalism</strong></li><li><strong>Course 11: Risk And Crisis Management</strong></li><li><strong>Course 12: Conflict Management</strong></li><li><strong>Course 13: Stress Management</strong></li><li><strong>Course 14: Facilitation Management</strong></li><li><strong>Course 15: Business Ethics</strong></li><li><strong>Course 16: Business Etiquette and Professionalism</strong></li><li><strong>Course 17: Negotiation</strong></li><li><strong>Course 18: Organisational Skills Training</strong></li><li><strong>Course 19: Health and Safety</strong></li><li><strong>Course 20: First Aid at Work</strong></li></ul><p>These Business Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Business Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This complete Business Management course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:</p><ul><li>Business Manager</li><li>Line manager</li><li>Administrative Assistant</li><li>Personal Assistant</li><li>HR professionals</li><li>Advisor</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this <strong>Business Management </strong>course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Business Management Course will help you to explore avariety of career paths in the related industry, including:</p><ul><li>Business Manager</li><li>Operations Manager</li><li>Project Manager</li><li>Human Resources Manager</li><li>Marketing Manager</li><li>Sales Manager</li><li>Financial Manager</li><li>Office Manager</li><li>Executive Assistant</li><li>Administrative Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Business Management Accredited Career Bundle Course

<p>Be more confident and work smarter in your administrative duty with the guidance from our comprehensive Secretary online training. Experience the fastest, most convenient and customer-centric administrative and secretarial courses in the industry - from home, on your own schedule!</p> <p>The Secretary bundle includes the following <strong>eight premium</strong> and expertly designed courses. Your ultimate chance to learn from expert professionals and level up your administrative skills.</p> <ul> <li>Course 01: Leadership Skills Development</li><li>Course 02: Strategic Planning and Analysis for Marketing</li><li>Course 03: Workplace First Aid Training</li><li>Course 04: Communication Skills Training</li><li>Course 05: Minute Taking Course</li><li>Course 06: Psychology of Anxiety and Stress</li><li>Course 07: Workplace Professionalism Certificate Course</li><li>Course 08: Health and Safety Level 2</li></ul> <p>This eight course secretary bundle will guide you through various knowledge and skill sets that a secretarial role demands. For example, you will learn about minute taking, effective communication and professionalism at the workplace. The bundle will also cover broad topics like developing leadership skills and marketing strategy planning. And the cherry on the top will be the discussion on health and safety, first aid at the workplace and how to cope with anxiety &amp; stress.</p> <p>Don't miss this excellent opportunity to purchase this 8 in 1 Secretary bundle and prepare for a career with increasing demand.</p> <p><strong>Learning Outcome: </strong></p> <p>Eight different courses with one aim to educate you with the essential knowledge on secretarial duties. On successful completion of this Secretary bundle, you will:</p> <ul> <li>Determine the skills required for the role of secretary</li><li>Pinpoint the critical planning and analysis strategy for marketing</li><li>Know how to develop leadership skills</li><li>Develop the communication skills</li><li>Learn the process and procedure of effective minute taking</li><li>Know how important is ethics and professionalism at the workplace</li></ul> <p><strong>Key Features</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>course to excel!</strong></p><p><strong>How You will be Benefited </strong><strong>from this </strong><strong>Bundle</strong></p> <p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Usually, secretaries provide administrative support for all types of organisations. So, this Secretary bundle course will take top the wish list of existing professionals working in this sector. But, individuals who aspire to take on an administrative position will also greatly benefit from this course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements for this bundle course to be enrolled.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You can become a supervisor and manager by starting a career as a personal assistant. With proper training and relevant experience, one could also move into specialist secretarial work like human resources, education, legal or medical secretarial work.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Admin, secretarial & PA: Legal Secretary & Medical secretary Training Course

<p>Recent statistics underscore the burgeoning demand for professionals skilled in Adult Care, Health &amp; Social Care. With societal demographics shifting towards an ageing population, the need for qualified caregivers and healthcare providers is more pressing than ever. This<strong> Level 5 Diploma in Adult Care , Health &amp; Social Care QLS Endorsed Diploma</strong> bundle course, meticulously designed to meet these evolving demands, encompasses a comprehensive array of modules tailored to equip learners with the necessary expertise. As recent reports highlight the challenges faced by healthcare systems worldwide, the significance of adept professionals in Adult Care, Health &amp; Social Care becomes increasingly apparent.</p><p>In response to this demand, our Adult Care , Health &amp; Social Care bundle course combines QLS Endorsed Diplomas with CPD QS Accredited Courses, offering a holistic approach to education in Adult Care, Health &amp; Social Care. Participants will delve into essential topics such as safeguarding vulnerable adults, health and social care management, and end of life care. Moreover, the inclusion of personal development modules underscores our commitment to nurturing well-rounded professionals capable of excelling in diverse environments. Through a blend of theoretical insights and practical applications, learners will emerge equipped to navigate the complexities of Adult Care, Health &amp; Social Care with confidence and proficiency.</p><p><strong>Bundle Include includes:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01</strong>: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5</li><li><strong>Course 02: </strong>Diploma in Health and Social Care at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> End of Life Care Course</li><li><strong>Course 04:</strong> Domiciliary Care Support Worker</li><li><strong>Course 05</strong>: Adult Nursing Training</li><li><strong>Course 06</strong>: Care Planning and Record-Keeping | Health &amp; Safety Online Course</li><li><strong>Course 07</strong>: Observation Skills for Carers</li><li><strong>Course 08:</strong> Mental Health Awareness Certificate</li><li><strong>Course 09</strong>: Health and Social Care Management</li><li><strong>Course 10</strong>: Anaphylaxis &amp; BLS</li></ul><p>Take your career to the next level with our Adult Care, Health &amp; Social Care bundle that includes technical courses and five guided courses focused on personal development and career growth.</p><ul><li><strong>Course 11</strong>: Career Development Plan Fundamentals</li><li><strong>Course 12</strong>: CV Writing and Job Searching</li><li><strong>Course 13:</strong> Networking Skills for Personal Success</li><li><strong>Course 14: </strong>Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 15</strong>: Decision-Making and Critical Thinking </li></ul><p>Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Level 5 Diploma in Adult Care , Health &amp; Social Care QLS Endorsed Diploma.</p><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this Adult Care , Health &amp; Social Care bundle course, participants can expect to:</p><ul><li>Demonstrate a comprehensive understanding of safeguarding protocols and procedures for vulnerable adults.</li><li>Apply principles of health and social care management to effectively lead and coordinate care services.</li><li>Utilize observation skills to assess patient needs and provide appropriate care interventions.</li><li>Navigate end-of-life care scenarios with sensitivity and professionalism.</li><li>Enhance communication and networking skills for personal and professional growth.</li><li>Develop critical thinking abilities to make informed decisions in complex care environments.</li></ul><p>This comprehensive Adult Care , Health &amp; Social Care  course delves deeply into the multifaceted world of Adult Care, Health &amp; Social Care, offering participants a nuanced understanding of the complexities inherent in these fields. Through a series of meticulously curated modules, learners will explore a diverse range of topics, from safeguarding vulnerable adults to the intricacies of health and social care management. Each module is crafted to provide both theoretical knowledge and practical insights, ensuring that participants develop a well-rounded skill set that is applicable across various professional settings.</p><p>Participants will have the opportunity to delve into critical areas such as end of life care, where they will learn to navigate sensitive scenarios with empathy and professionalism. Additionally, modules focusing on observation skills and care planning equip learners with the tools needed to assess patient needs effectively and deliver tailored care interventions. By integrating personal development modules into the curriculum, this Adult Care , Health &amp; Social Care course goes beyond technical proficiency, fostering the communication, networking, and critical thinking skills essential for success in the dynamic field of Adult Care, Health &amp; Social Care.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Adult Care , Health &amp; Social Care  course is ideal for individuals seeking to embark on a rewarding career in Adult Care, Health &amp; Social Care, including:</p><ul><li>Aspiring caregivers and healthcare professionals.</li><li>Current practitioners looking to enhance their skills and qualifications.</li><li>Individuals interested in pursuing leadership roles within the healthcare sector.</li><li>Career changers seeking opportunities in a growing industry.</li><li>Students preparing for a future in healthcare or social services.</li><li>Those passionate about making a positive impact on the lives of others.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this bundle Adult Care , Health &amp; Social Care course, graduates can pursue various career paths within the field of Adult Care, Health &amp; Social Care, including:</p><ul><li>Care Coordinator</li><li>Healthcare Manager</li><li>Social Worker</li><li>Support Worker</li><li>Palliative Care Nurse</li><li>Community Services Manager</li><li>Health and Social Care Consultant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>13 CPD Quality Standard Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>2 QLS Endorsed Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Compliance Central

Level 5 Diploma in Adult Care , Health & Social Care QLS Endorsed Diploma

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

Manchester

Nottingham

Birmingham

Liverpool 

Key Facts:


COURSE 1: PERIPHERAL I.V. CANNULATION COURSE (GPT008)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.

 
Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.





Key Facts:


COURSE 2: VACCINATION / INJECTION COURSE (GPT601)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)


Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (FDSc Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)



SUITABLE FOR:
- MEDICAL / HEALTHCARE (trainees and professionals)
- AESTHETIC THERAPISTS (all levels)

 
This Vaccination / Injection Course is a nurse or paramedic-led half-day session covering all essential theory and practical skill-sets required to deliver effective Intramuscular, Intradermal and Subcutaneous injections / vaccinations.
 
PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and safely administer a vaccine or injection, conforming to WHO and Skills for Health recommended standards.
 
Itinerary:
M01 Course Overview and brief history
M02 Infection Protection Control
M03 Professionalism and Effective Communication
M04 Understanding injection procedures
M05 Why do we vaccinate?
M06 The immune system and how vaccines work. Vaccine types and composition.
M07 The National Vaccine Policy & Schedule
M08 Vaccine preventable diseases
M08A – Covid-19 Update
M09 Vaccines - understanding the reconstitution process
M10 Storage and Handling – understanding correct procedures and protocols
M11 Equipment – Syringes and Syringe Types, Needles and Needle Types, SDV (Single-Dose Vials), MDV (Multi-Dose Vials), Pre-Filled Syringes, Gloves and PPE.
M12 Vaccination sites, techniques and anatomical site selection
i) Intramuscular (IM) Injection
ii) Subcutaneous (SubCut) Injection
iii) Intradermal (ID) Injection
M13 Legal requirements, Consent and Standard Operating Procedures
M14 Adverse Reactions and Basic Life Support Guidance
M15 Record keeping & Documentation
 
PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING
PART 2 - CLASSROOM (am, pm or evening sessions)
3 - 4 hours skill-set development with practical demonstrations and hands-on experience performing Intramuscular, Intradermal and Subcutaneous Injections.
 


How do I attend?

EITHER -
CLASSROOM OPTION - Complete your theory training online at home or work, then attend one of our scheduled classroom locations, completing your Peripheral IV Cannulation Course and your Injection Course on the same day.
Our Peripheral IV Cannulation Course and Injection Course training kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available for you to add at time of booking. Training kits mirror the same equipment and supplies used in the classroom and both include detailed video instructions, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for your one full day to complete your cannulation and injection course training.

Our Virtual Classroom option includes two very comprehensive training kits - one for your cannulation course and one for your injection course. Kits are included at no charge (normally £79.95 and £39.95 respectively) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Additional Courses suitable for Aesthetic Therapists:
Our popular Introduction to Phlebotomy Course also trains you to perform venepuncture at Advanced Level. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Advanced Level.
If you already have phlebotomy skills (or decide to enroll on our phlebotomy training course) then you will be able to offer your clients Platelet-Rich Plasma (PRP) Treatments, also known as Vampire Facials. Our PRP (Vampire Facials) Course trains you in the harvesting, preparation and treatment of PRP for application to your clients as required. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Foundation Degree Level.

If you would like to "mix and match" your training dates and/or locations or would like to build your own package of courses then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are dually accredited and are Skills for Health & WHO compliant.

Medical Aesthetics

Platelet-rich plasma (PRP)

Intravenous Cannulation

Aesthetic Practitioner

Facial Aesthetics

THIS COURSE PACKAGE INCLUDES:
1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008)
2: VACCINATION / INJECTION COURSE (GPT601)

Learn how to administer injectables and intravenous therapies ...

FAST-TRACK YOUR AESTHETICS TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% Multi-Course Discount

    Cover all stages from Level 1 through to Level 4 (FDSc)

    Cover your theory training online

    Complete your advanced practical training in 1 day

    Practical training in Classroom or Virtual Classroom

    Comprehensive Practise@Home training kits for VC

    Awards 2 accredited qualifications

    Dual Accreditations for all courses

    Covers all steps required to safely perform injectables

    Covers all steps required to safely perform IV therapies

    Practise IV on artificial arm with fake blood

    Practise injection techniques on realistic injection pads

    Learn beginner to advanced skills and techniques

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Aesthetic Therapy Training - Beginner to Advanced PACKAGE

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Improving Communications Uk

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

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					<div><p><span>Professionalism is the key to a good reputation in the workplace. It also plays a vital role in the success of your career. So, aid your career development with this remarkable skill by joining our Professionalism in the Workplace</span><span> course.</span></p><p><span>The Professionalism in the Workplace</span><span> course is designed to guide the learners in achieving an in-depth understanding of professionalism. Prepared by the experts, the learner will gain both practical and academic knowledge of all the essentials one will require to master professionalism in a career field. The course covers key topics of workplace professionalism namely how to act like a professional, how to enhance your professional image, expanding skills, how to communicate as well as how to build relationships and network in a workplace. </span></p><p><span>The course is divided into 5 sections with many short videos to make the lessons easy to understand for the learners. With professionally recognised certification, complete the course at your suitable pace.</span></p><p><span>Enrol today and master professionalism for better career opportunities!  </span></p></div>
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										<span>Gain a better understanding of professionalism</span>
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										<span>Learn how to build a good professional image</span>
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										<span>Learn about the roles in the Office MRP	</span>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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										<span>2+ hours of on-demand video lectures and downloadable resources.</span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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				<h2>Who is This Course for</h2>
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					<div><ul><li><span>Freshers</span></li><li><span>Job Seekers </span></li><li><span>Individual involved in business </span></li><li><span>Workers interested in improving their professionalism skills</span></li><li><span>People seeking our personal or professional growth </span></li></ul></div>
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Skill Up

Professional Selling Skills (PSS)

Personal Development

Professionalism is the key to a good reputation in the workplace. It also plays a vital role in

Professionalism in the Workplace

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					<div><p>Looking for a top-notch online course to master workplace professionalism? We are here to help. Our expert-designed Business Etiquette &amp; Professionalism course will ensure you can maintain professional behaviour and standards for appearance, actions, and attitude in a business environment. </p><p>This course provides the principles of business etiquette, especially for the newbies who are planning to join their professional life real soon or for those who are struggling with the office environment. Whatever your position is, you have to be attractive in every possible way to make a positive impression on others. In this course, you will get a grip on communication styles, interview etiquette, networking, meeting etiquette, dining etiquette, email, voicemail etiquette, wardrobe, party, travel etiquette and much more. This is a first-rate course to set a polished professional image of yourself.  </p><p>The Business Etiquette &amp; Professionalism course has several modules to teach you all office behaviours engagingly and easily. You will be rewarded with a certificate which will definitely help you to showcase your expertise.  </p><p>Enrol on this course now and learn to be majestic in every aspect!</p></div>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong> Principles of Professional Behavior</strong></td>
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					<td>▶</td>
					<td>What is Etiquette?</td><td><span>🕐 00:05:00</span></td>
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					<td>Always Be Your Best</td><td><span>🕐 00:12:00</span></td>
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					<td>Always Be Your Best When Meeting and Greeting</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Interview Etiquette</strong></td>
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					<td>Types of Interviews</td><td><span>🕐 00:07:00</span></td>
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					<td>Planning for the Interview</td><td><span>🕐 00:07:00</span></td>
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					<td>During the Interview</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Planning and Attending Business Meetings</strong></td>
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					<td>Types of Meetings</td><td><span>🕐 00:06:00</span></td>
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					<td>Planning Conference Call Meetings</td><td><span>🕐 00:10:00</span></td>
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					<td>Meal Meetings</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Electronic Etiquette</strong></td>
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					<td>Voicemail</td><td><span>🕐 00:08:00</span></td>
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					<td>Instant Messaging</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Multicultural Etiquette</strong></td>
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					<td>Five Steps to Dealing with Diversity</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Mock Exam</strong></td>
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					<td>Mock Exam - Business Etiquette &amp; Professionalism</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Final Exam</strong></td>
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					<td>Final Exam - Business Etiquette &amp; Professionalism</td><td><span>🕐 00:20:00</span></td>
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				</tbody></table></div>

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Looking for a top-notch online course to master workplace professionalism? We are here to help. Our expert-designed Business

Business Etiquette & Professionalism

<p>Are you ready to take your professional game to the next level? ð Introducing our comprehensive course: 'Workplace Professionalism'! Whether you're a seasoned professional looking to refine your skills or a newcomer eager to make a lasting impression in the corporate world, this course is designed to equip you with the essential tools and mindset for success.</p><p> </p><p>ð <strong>Unlock Your Potential</strong>: In today's competitive job market, professionalism isn't just a desirable trait - it's a necessity. Our course delves into the core principles of workplace professionalism, empowering you to navigate the intricacies of professional environments with confidence and finesse. From effective communication to ethical decision-making, you'll gain invaluable insights that will set you apart from the crowd.</p><p> </p><p>ð <strong>Comprehensive Curriculum</strong>: Our expertly crafted curriculum covers a wide range of topics essential for thriving in any professional setting. Learn how to cultivate a positive attitude, master the art of time management, and develop strong interpersonal skills that foster collaboration and teamwork. With engaging lectures, interactive exercises, and real-world case studies, you'll acquire practical knowledge that you can apply immediately in your professional life.</p><p> </p><p>ð <strong>Who is this for?</strong>: This course is ideal for professionals at all stages of their careers, including recent graduates entering the workforce, mid-level managers aiming for advancement, and seasoned executives seeking to refine their leadership skills. Whether you work in corporate, nonprofit, government, or entrepreneurial sectors, the principles of workplace professionalism are universally applicable.</p><p> </p><p>ð <strong>Benefits of Taking the Course</strong>:</p><ul><li>Enhance your professional image and credibility</li><li>Build strong relationships with colleagues, clients, and stakeholders</li><li>Improve your productivity and efficiency in the workplace</li><li>Navigate workplace conflicts and challenges with grace and diplomacy</li><li>Position yourself for career advancement and leadership opportunities</li></ul><p> </p><p>ð¼ <strong>Career Path</strong>: The skills and knowledge gained from our 'Workplace Professionalism' course can open doors to a variety of exciting career paths. Whether you aspire to climb the corporate ladder, launch your own business, or make a meaningful impact in your community, professionalism is the cornerstone of success in any endeavor. From entry-level positions to executive leadership roles, employers value professionals who exemplify integrity, professionalism, and a commitment to excellence.</p><p> </p><p>ð <strong>Invest in Your Future</strong>: In today's dynamic and fast-paced work environments, investing in your professional development is more important than ever. By enrolling in our 'Workplace Professionalism' course, you're not just investing in yourself - you're investing in your future success and fulfillment. Join thousands of professionals around the world who have transformed their careers with our proven curriculum.</p><p> </p><p>Don't let opportunities pass you by - elevate your professional presence and unlock your full potential with our 'Workplace Professionalism' course. Enroll today and take the first step toward a brighter, more prosperous future! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Workplace Professionalism</h4><div><div><ul><li><div>
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Introduction to Workplace Professionalism</h5></div><div>
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00:00													</span>
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Module 2 Communication Skills</h4><div><div><ul><li><div>
<span></span><h5>
Communication Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Ethics and Integrity in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Ethics and Integrity in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Teamwork in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Teamwork in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Time Management and Productivity in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Time Management and Productivity in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Communication and Interpersonal Skills in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Communication and Interpersonal Skills in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Professional Development and Career Growth in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Professional Development and Career Growth in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 Leadership in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Leadership in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9 Collaboration in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Collaboration in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 Time Management and Productivity in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Time Management and Productivity in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Workplace Professionalism

<h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style="color:#222222;">Reflective Practice is the cornerstone of professionalism in healthcare.&nbsp;</span><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color:#374151;">It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.</span></h2><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color:#374151;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Ongoing Reflective Practice sessions are designed for members of staff to reflect together on their day-to-day practice, to process difficult situations and to consider personal and professional issues affecting their work.&nbsp;</span></span></div><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 17, 17);">Skilled Reflective Practice facilitators are a valuable asset to many public and private organisations.</p><h5 style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reflective Practice: Train to become a facilitator</span></h5><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Online One-Day Workshop, 10:00-16:00<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">For counsellors, nurses, managers and healthcare practitioners. Attending this training will provide you with the skills, knowledge and expertise to set up and facilitate Reflective Practice sessions in your organisation or as a private service, either online or in person.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Outline of the day:</p><p style="color: rgb(17, 17, 17); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">10:00 Introduction<br fr-original-style="" style="box-sizing: border-box;">10:30 The Process of Reflection and its benefits<br fr-original-style="" style="box-sizing: border-box;">11:00 Practice: the work that we do and its impact on us<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">11:30 Coffee break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">11:45 Models for Reflecting on Practice<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:45 Lunch break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">13:30 The Competent Facilitator<br fr-original-style="" style="box-sizing: border-box;">14:00 Setting up Reflective Practice groups<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">14:45 Coffee break<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">15:00 Facilitating Reflective Practice: Skills Practice and Experiential Learning<br fr-original-style="" style="box-sizing: border-box;">15:45 Overview of the day</p>

Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.
Ongoing Reflective Practice sessions are designed for members of staff to reflect together on their day-to-day practice, to process difficult situations and to consider personal and professional issues affecting their work.
Skilled Reflective Practice facilitators are a valuable asset to many public and private organisations.
Reflective Practice: Train to become a facilitator
Online One-Day Workshop, 10:00-16:00

For counsellors, nurses, managers and healthcare practitioners. Attending this training will provide you with the skills, knowledge and expertise to set up and facilitate Reflective Practice sessions in your organisation or as a private service, either online or in person.

Outline of the day:
10:00 Introduction
10:30 The Process of Reflection and its benefits
11:00 Practice: the work that we do and its impact on us

11:30 Coffee break

11:45 Models for Reflecting on Practice

12:45 Lunch break

13:30 The Competent Facilitator
14:00 Setting up Reflective Practice groups

14:45 Coffee break

15:00 Facilitating Reflective Practice: Skills Practice and Experiential Learning
15:45 Overview of the day

Psychotherapy For Healthcare Ltd

A one-day training for counsellors, nurses, managers and healthcare practitioners who want to learn how to set up and facilitate Reflective Practice groups.
Reflective Practice is the cornerstone of professionalism in healthcare. It develops clinical skills, improves decision-making, enhances work satisfaction, and reduces burnout.

Reflective Practice: Train to become a facilitator

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong>&nbsp;&ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognize their default negotiating style</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively with clients who have different styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand the process of collaborative negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare appropriately for an upcoming negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft agreements that satisfy both party&rsquo;s underlying interests</li></ul><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);"></span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong> is a 4-hour interactive virtual class.</p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"></h6><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Recognize their default negotiating style
Work more effectively with clients who have different styles
Understand the process of collaborative negotiations
Prepare appropriately for an upcoming negotiation
Craft agreements that satisfy both party’s underlying interests
Format—Negotiating Skills ► Into Action is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

NEGOTIATING SKILLS

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">School Management and Professionalism Bundle</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Introducing our comprehensive &ldquo;School Management and Professionalism Bundle&rdquo; &ndash; your gateway to success in education and professionalism. Whether you&rsquo;re an aspiring School Administrator, a dedicated School Counsellor, or simply looking to enhance your Workplace Professionalism, this bundle has something valuable for everyone.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">At the beginning of the School Management and Professionalism Bundle, you will gain in-depth knowledge about the various types of schools in the UK. Plus, you will master workplace development and create a school culture that fosters excellence. Besides, you will acquire skills in educational administration and management. Moving through the School Management and Professionalism Bundle course, you will learn the crucial aspects of safeguarding students, child development, and dealing with severe behavioural issues. Our bundle course will introduce you to the role of the school counsellor. You will also become familiar with the versatile methodological approach to working in school and counselling children with psychological problems.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Our School Management and Professionalism Bundle will help elevate your business communication skills. You will gain a clear idea about verbal and non-verbal communication. Furthermore, this course will help you to polish your written and electronic communication abilities. At the end part of the School Management and Professionalism Bundle Course, you will learn the tricks and techniques to work with superiors in the school environment effectively.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take advantage of this opportunity to position yourself as a true professional. Enroll in the &ldquo;School Management and Professionalism Bundle&rdquo; today and take a giant leap towards a successful and fulfilling career.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">School Management and Professionalism Bundle Curriculum&nbsp;<br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">School Administrator Certificate Training</em></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 1: Introduction to School Administration</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 2: Types of Schools in the UK</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 3: Workplace Development</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 4: Creating and Maintaining a School Culture</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 5: Educational Administration and Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 6: Safeguarding Students</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 7: Child Development</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 8: Serious Behavioural Issues and Problems of Students</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 9: Managing School Premises</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Safety and Maintenance As an Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Self-Management and Dealing with Stress</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">School Counsellor Certificate</strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to School Counselling &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: The School Counsellor &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: School-Based Counselling &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Counselling In School: A Methodological Approach (Part-1) &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Counselling In School: A Methodological Approach (Part-2) &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Working with Children and Adolescents &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Working with Parents and Families &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Working With Technology in School Counselling &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Counselling Children with Psychological Problems &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Some Challenging Context in School Counselling</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Workplace Professionalism Diploma</em></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Positioning Yourself as a Professional</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhancing Your Professional Image</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expanding Your Skills</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Communicating for Results</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Building Relationships and Networks</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Professional Workplace Communication Skills Diploma</em></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Communication</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Verbal and Non-verbal Communication</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written Communication</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Electronic Communication</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Communicating with Graphics</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Effectively Working for Your Boss</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Teachers Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Some of our features are:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This is a dedicated website for teaching</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">24/7 tutor support</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interactive Content</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable price</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Courses accredited by the UK&rsquo;s top awarding bodies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">100% online</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Flexible deadline</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No formal entry requirements. You need to have:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passion for learning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A good understanding of the English language</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Numeracy and IT</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Desire for entrepreneurship</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Over the age of 16</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">CPD Certification from The Teachers Training</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</span></p>

The Teachers Training

Excel in school leadership with our School Management and Professionalism Bundle Course. Gain essential skills and knowledge to effectively manage educational institutions and inspire academic excellence. From strategic planning to fostering a positive school culture, this comprehensive course equips educators with the tools to lead with professionalism and integrity. Whether you're an aspiring school administrator or a seasoned educator, enroll now to elevate your leadership skills and drive positive change in education.

School Management and Professionalism Bundle

<p>What sets a true professional apart in the allied health industry? It's not just about technical expertise-it's about embodying professionalism in every interaction, decision, and task. Our comprehensive course dives deep into the core principles of professionalism, providing you with the tools to prosper in this field.</p><p>And, according to <strong>Reed </strong>a <strong>Healthcare Administrator</strong> can earn roughly from <strong>£30,000 to £40,000</strong> per year depending on experience, location and other factors.</p><p>So, what is stopping you from enrolling in this amazing <strong>11 course bundle</strong> that will make you a leader in the healthcare industry.</p><p><strong>This Professionalism in Allied Health bundle contains the following courses :</strong></p><ul><li><strong> Course 01: </strong>Healthcare GDPR<strong><br /></strong></li><li><strong> Course 02: </strong>Workplace Professionalism Certificate Course<strong><br /></strong></li><li><strong> Course 03: </strong>Social Media for Health &amp; Care<strong><br /></strong></li><li><strong> Course 04: </strong>Document Control<strong><br /></strong></li><li><strong> Course 05: </strong>Patient Customer Service<strong><br /></strong></li><li><strong> Course 06: </strong>Equality, Diversity and Discrimination<strong><br /></strong></li><li><strong> Course 07: </strong>Communication Skills<strong><br /></strong></li><li><strong> Course 08: </strong>Cross-Cultural Awareness Training<strong><br /></strong></li><li><strong> Course 09: </strong>Person-Centred Care<strong><br /></strong></li><li><strong> Course 10: </strong>Decision Making and Critical Thinking<strong><br /></strong></li><li><strong> Course 11: </strong>Infection Control &amp; Medicine Handling</li></ul><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Here are brief descriptions for each course in the "<strong>Professionalism in Allied Health</strong>" bundle:</p><p><strong>Healthcare GDPR: </strong>This course provides an overview of the General Data Protection Regulations (GDPR) in the context of healthcare settings, covering topics such as lawful basis for data processing, responsibilities, obligations, and handling electronic medical records.</p><p><strong>Workplace Professionalism Certificate Course:</strong> Designed to enhance professionalism in the workplace, this course covers strategies for positioning oneself professionally, improving professional image, expanding skills, effective communication, and building professional relationships.</p><p><strong>Social Media for Health &amp; Care:</strong> Explore the intersection of social media and healthcare, understanding its impact on communication, big data, medical content creation, participatory health, hospital use, health behavior change, and applications in the healthcare sector.</p><p><strong>Document Control:</strong> Gain insight into managing documents effectively throughout their lifecycle, covering principles of document control, strategies, quality assurance, project document control, and electronic document management systems.</p><p><strong>Patient Customer Service: </strong>Learn the essentials of providing excellent customer service in medical settings, including effective training, communication skills, scheduling, medical terminology, filing systems, and handling difficult situations.</p><p><strong>Equality, Diversity and Discrimination:</strong> Understand concepts of equality, diversity, and discrimination, exploring legislation, integration into policy, human rights, promoting diversity, equality analysis, stereotypes, prejudice, discrimination, bias, and affirmative action.</p><p><strong>Communication Skills: </strong>Enhance basic and advanced communication skills, including telephone etiquette, body language, and effective communication strategies for various contexts.</p><p><strong>Cross-Cultural Awareness Training: </strong>Develop cultural competence through understanding cross-cultural communication, corporate awareness, design, competency, values, and working with culturally diverse teams.</p><p><strong>Person-Centred Care:</strong> Implement person-centered care by understanding individual history, preferences, needs, environmental factors, promoting values, and recognizing signs of discomfort or distress.</p><p><strong>Decision Making and Critical Thinking:</strong> Develop critical thinking skills to evaluate claims, identify benefits and barriers, problem-solve, and make decisions effectively.</p><p><strong>Infection Control &amp; Medicine Handling: </strong>Ensure safe administration, storage, distribution, and disposal of medicines, while also addressing infection control measures and potential risks associated with handling medications.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand GDPR regulations in healthcare settings for data protection.</li><li>Demonstrate professionalism in various workplace scenarios and environments.</li><li>Apply social media strategies effectively within healthcare and allied fields.</li><li>Implement document control procedures to maintain accuracy and confidentiality.</li><li>Deliver exceptional customer service tailored to patient needs and expectations.</li><li>Foster inclusivity and combat discrimination through awareness and understanding.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Professionalism in Allied Health</strong><strong> Bundle</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Financial Fraud Detection.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Professionalism in Allied Health</strong><strong> Bundle</strong><strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our <strong>Professionalism in Allied Health </strong>certification have no expiry dates, although we recommend renewing them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals seeking enhanced professionalism and compliance knowledge.</li><li>Allied health workers aiming to improve communication and patient care skills.</li><li>Individuals interested in advancing their career prospects in healthcare settings.</li><li>Students pursuing allied health studies or related disciplines.</li><li>Professionals aiming to navigate diverse workplace environments with proficiency.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Healthcare Administrator</li><li>Patient Care Coordinator</li><li>Medical Records Technician</li><li>Health Education Specialist</li><li>Clinical Research Coordinator</li><li>Pharmaceutical Sales Representative</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

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