Name: Customer Service Diploma Level 3 With Complete Career Guide Course
Price: 50 GBP
Availability: InStock

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			<h2>Overview</h2>		</div>
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							<p><span>Factors that Impact Life Chances of Children and Support Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Factors that Impact Life Chances of Children and Support Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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			<h3><b>Why Choose Teachers Training</b></h3>		</div>
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			<p>Some of our website features are:</p>		</div>
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										<span>This is a dedicated website for teaching</span>
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										<span>Courses accredited by the UK's top awarding bodies</span>
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			<h3><b> Entry Requirements
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			<p>No formal entry requirements. You need to have:</p>		</div>
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			<h3><b>Certification</b></h3>		</div>
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							<p><strong>CPD Certification from The Teachers Training</strong></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
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					<td colspan="4">Module 01: Uncertain Factors in Children's Lives</td>
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					<td>Uncertain Factors in Children's Lives</td>
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					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 02: Impacts of Social and Cultural Factors</td>
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					<td colspan="4">Module 03: Frameworks in Support of Children</td>
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					<td colspan="4">Module 04: Impact of Personal Choices and Support</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 05: Importance of High Expectations for All Children</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 06: Active Participation and Positive Outcome</td>
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					<td colspan="4">Module 07: Disability, Positive Attitude and Support</td>
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					<td>Disability, Positive Attitude and Support</td>
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The Teachers Training

Online Course Marketing

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Initial Teacher

Further Education Teacher

Trainers Course

Factors that Impact Life Chances of Children and Support

General Admission

Establish a Connection Every Time Certification <br /><br />Regardless of whether a client cherishes your items or administrations, they will wonder whether or not to return on the off chance that they get helpless client care. Exhibiting appreciation and care is fundamental for building connections and making a base of faithful customers. This course will show you the fundamental standards of client support and how to place them into impact in ordinary business settings. You will figure out how to speak with clients, take care of their issues and convince them to purchase your items and administrations while staying straightforward and acting to their greatest advantage. <br /><br />You Will Learn: <br /><br />Why great client assistance can recognize you from your rivals and why the standards of client support ought to be maintained across all divisions <br /><br />Why you should track your clients and deals <br /><br />The abilities and individual credits you need to prevail in a client support job, including a decent hard working attitude and a readiness to tune in <br /><br />The significance of estimating consumer loyalty and why you should utilize grievances as a beginning stage for productive change <br /><br />Why keeping an uplifting mentality has a critical effect when serving clients <br /><br />Advantages of Taking This Course: <br /><br />On the off chance that you work in a client care job, this course will show you how to offer clients an extraordinary encounter that will encourage their devotion <br /><br />On the off chance that your work expects you to make attempts to sell something, this course will show you how to show up seriously persuading and assemble compatibility with customers <br /><br />In the event that you are keen on showcasing, this course will instruct you how tracking clients and deals made can prompt further deals <br /><br />This course will show you how to keep an uplifting mentality at work when managing clients, subsequently improving your work fulfillment

OnlineCoursesLearning.com

Make an Impression Every Time

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In your first session with Rachel, you will explore what you would like to change in your life, what your main challenges are, and what some ways forward might be. Rachel will point you towards some initial tasks or resources to get you started on your journey, and discuss how you might work together in the future.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Although booking a first session might seem daunting, Rachel says "I&#39;m very friendly and warm and people feel relaxed very quickly when they meet me, so I hope you will be brave enough to take that first step towards the life that you want!"</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What people have said about Rachel:</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);">&ldquo;For me, coaching with Rachel has been literally life-changing. &nbsp;When I first contacted Rachel I only expected to find out if dating was viable for someone as socially anxious as me... What ended up happening transformed not just my beliefs about romantic relationships but about myself, emotions and all my other relationships. &nbsp;And throughout I have found her to be unceasingly gentle, patient and kind. " (Nick, 29)</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><span style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(102, 102, 102);">&ldquo;Rachel has helped me work through my anxiety which was making me feel very negative towards dating and causing problems in other areas of my life. She has provided a really useful framework for understanding and dealing with anxiety, with lots of practical strategies and exercises. This is helping me feel stronger and more prepared, ready to face the rollercoaster that is dating with a more relaxed attitude.&rdquo; (Moira, 35)</span></p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><span style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style="color: rgb(102, 102, 102);">"<span style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(102, 102, 102);">&ldquo;Rachel is thoughtful, a wonderful listener and a great coach. <span style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(102, 102, 102);">It was overall a great experience in terms of my personal development &ndash; I would definitely recommend Rachel.&nbsp;Thanks, Rachel, for having such a positive impact on my life :)&rdquo; (Isabel, 49)</span></span></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Coaching can change how you see your life, support you to make changes to reflect your values and purpose, help you understand blockages and unconscious processes, empower you and give you hope for the future.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rachel uses a variety of evidence-based methods using somatic psychology, polyvagal theory, mindfulness, therapeutic coaching, &nbsp;CBT, person-centred and psychodynamic approaches, and trauma-informed coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rachel has a Masters in psychology, is a qualified teacher with twenty five years&rsquo; experience, nine years working in a social psychology research lab at the University of Oxford, and has training in counselling, trauma-informed coaching, polyvagal theory, life coaching and mindfulness. Rachel takes an evidence-based approach, using published scientific research to inform her advice. Rachel works with all ages, genders, sexual preferences, ethnicities, abilities and backgrounds.</p>

Rachel New Mindfulness and Well-Being Coach

Anxiety Management

Psychology

Coaching

Get some coaching to enhance your quality of life, addressing challenges such as anxiety, stress, chronic fatigue, resilience, social anxiety, managing your emotions, self-worth, self-esteem, and self-compassion. Together you will explore your life goals, purpose, values, beliefs, personality, and patterns of behaviour or thoughts that are holding you back.

Enhance your life with a one-to-one consultation

General admission

<h2>Description</h2><p><span><strong>Substance Misuse Awareness Diploma</strong></span></p><p><span>Drug use is ingesting any chemical substance into the body, especially the ones that have physiological effects when introduced into the body.  When drug use poses a problem it becomes drug abuse. Drug abuse is also defined as excessive consumption of drugs especially the ones which are illegal.</span></p><p><span>There are a variety of drugs both legal and forbidden and the effects of different drugs on the human body are different. The physiological effects of the drug do not only depend on the drug as previously thought but also on the person who consumes it as well as the setting where the drug is taken.</span></p><p><span>Drug addiction is a major problem faced by almost every culture in every country. But every society does not condemn the self-same drugs. Some drugs may be condoned in one society but condemned in another. Therefore, drug use and abuse depend greatly on the sociocultural beliefs and assumptions of a particular society.</span></p><p><span>The history of drugs is not always invaded by a negative attitude. Drugs have been known to have had medicinal uses and cultural and religious value since time immemorial. Only when drug use becomes habitual and addictive will it become drug abuse and that is when it needs to be addressed with great seriousness.</span></p><p><span>Substance Misuse Awareness Diploma is an introductory course that traces the history of drugs and discusses the basics of drug use and abuse including the needed terminology. It also touches upon the field of pharmacology and psychopharmacology which is concerned with drug use. Popular drugs like cocaine, nicotine and alcohol are discussed in separate units. Substance Misuse Awareness Diploma ends with treatment and prevention of substance use disorders.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1:</strong> Drug Use and Abuse</span></p><p><span><strong>2:</strong> The History of Drug Use</span></p><p><span><strong>3:</strong> Drugs and the Nervous System</span></p><p><span><strong>4:</strong> Pharmacology</span></p><p><span><strong>5:</strong> Psychopharmacology</span></p><p><span><strong>6:</strong> Cocaine</span></p><p><span><strong>7:</strong> Nicotine</span></p><p><span><strong>8:</strong> Alcohol</span></p><p><span><strong>9:</strong> Treatment of Substance Use Disorders</span></p><p><span><strong>10:</strong> Prevention of Substance Abuse</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Substance Misuse Awareness Course

<h2>Description</h2><p><span><strong>Telemarketing Diploma</strong></span></p><p><span>Almost everyone who works in the sales field uses the phone to conduct a major part of their business. If you are looking forward to becoming successful in the sales field, then it is mandatory that your phone manners are impeccable. With the help of this Telemarketing Diploma Course, you will learn phone etiquette and much more. The advantage of taking our online course is that the timings can be adjusted to suit your active schedule and you can study at your convenience. This course has been developed by experts in the telemarketing field and is divided into various easily understandable units. During the term of the course, you will learn how your active listening and verbal communication skills can be improved, to create a perfect script that grabs the listener's attention and to plan the things that are to be done before you place a call. You will understand how any telephone sale can be made into an exceptional one. Telephones have played a huge role in sales techniques and tactics as most businesses use them to communicate personally with their prospective and current customers. Companies whose main business is sales generally manage enquiries, give out quotes, take orders and close sales negotiations with the help of phones which gives any organisation that utilises phones a distinct advantage. Certain phone calls can turn negative and create a negative impression. Hence, it is vital to understand how a phone is to be used and where its place is, in sales and marketing. How the telephone can enhance, supplement and at certain times even replace the other methods used for marketing and selling, and how you can become successful as a salesperson with this personal approach is shown by this Telemarketing Diploma Course. This Diploma Course in Telemarketing can be done at the time, place and pace of your convenience and is available 24/7.</span></p><p><span><strong>What You Will Learn</strong></span></p><p><span><strong>1:</strong> Introduction to telemarketing</span><br />
<span><strong>2:</strong> Making money as a telemarketer</span><br />
<span><strong>3:</strong> The right sales message is critical</span><br />
<span><strong>4:</strong> Developing the right attitude</span><br />
<span><strong>5:</strong> Using voice as a telemarketing tool</span><br />
<span><strong>6:</strong> The telemarketer's agenda</span><br />
<span><strong>7:</strong> Closing the sale</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Telemarketing Course

<h2>Description</h2><p><span><strong>Sports Psychology Diploma</strong></span></p><p><span>To state simply, sports psychologists are people who study the relationship between the body and the mind in relation to athletic activities. They counsel and help athletes enhance their performance or overcome any mental hindrances during their on-field performance. They also assist coaches to build a winning team, meet performance-related goals and devise ways to meet these goals. They work with individual athletes as well as teams. </span></p><p><span>There is a rising need for professionals in this field keeping in view the competitive sporting scenario. Young as well as seasoned sports professionals need counselling from time to time to keep up with the pressure. An expert in the field can provide the required help. </span></p><p><span>Sports psychologists are employed by universities and professional teams. They may work full-time or on a contract basis. High schools and colleges also make use of the services of sports psychologists as they endeavour to train future athletes. They are helpful in building cooperative habits in teams and assist them to work together. </span></p><p><span>This course will provide the opportunity to contribute to the athletes' optimal performance and their physical and mental well-being. The course will teach the methods of counselling, diagnosing and treating various psychological issues of the athletes. The course provides overall knowledge about the factors that affect sports and the performance of sportsmen. </span></p><p><span>Equipped with both theoretical and practical aspects, the course aims to let professionals in the field effectively meet the challenges in the field. The course can be taken up by up professionals in the fields, coaches, experienced athletes and also parents with an aspiring sportsperson. </span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1:</strong> PROFESSIONALISM, MIND, BODY AND SOUL</span></p><p><span><strong>2:</strong> SPORT, PLAYING AT GAMES AND IN COMPETITION</span></p><p><span><strong>3:</strong> WINNING IS EVERYTHING</span></p><p><span><strong>4:</strong> DEVELOPING THE 'ALWAYS A WINNER' ATTITUDE</span></p><p><span><strong>5: </strong>THE MIND AND THE HEART</span></p><p><span><strong>6:</strong> FOCUSING IN AND PSYCHING OUT</span></p><p><span><strong>7:</strong> TENSION AND MUSCLE FATIGUE</span></p><p><span><strong>8:</strong> SELF-BELIEF AND SELF-DOUBT</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Sports Psychology Course

<h2>Description</h2><p><span><b>Confidence Building Diploma</b> </span></p><p><span>The concept of confidence is one's state of consciousness, not merely a system of rules that can be learned. Positive thoughts and attitude, practice, training, knowledge, and chatting with others are effective techniques to develop or increase success. Sense of well-being, appreciation of one's mind (self-esteem) and body, and faith in one's competence, abilities, and experiences contribute to self-confidence. Many individuals would rather have more confidence. While self-confidence might signify different meanings to different individuals, it essentially involves believing in oneself. There is no actual standard for measuring self-confidence. A person's confidence level in their ability to accomplish responsibilities and activities and cope with events can change over the day, and certain days seem more confident than others. </span><br />
<span>Our best-selling and award-winning Confidence Building Diploma course is the ideal option for those interested in gaining a profound understanding of this issue and establishing a career in this field. Elearncollege has endorsed the Confidence Building Diploma course. Anyone may acquire a diploma while studying at their own pace. The Confidence Building Diploma is available to both part-time and full-time students. The Confidence Building Diploma course provides skills and knowledge to help students excel in several industries. It has been enrolled by thousands of students from all over the United Kingdom. The Confidence Building Diploma course was designed by professionals in the field and offered a variety of highly informative methods that can help anyone gain a thorough understanding of the subject and advance their career.</span></p><p><span><b>What you will learn </b> </span></p><p><span><b>1: </b>Understanding Confidence </span></p><p><span><b>2: </b>Finding Your Motivation </span></p><p><span><b>3</b>: Sticking to Your Values  </span></p><p><span><b>4: </b>Dealing With Emotions </span></p><p><span><b>5: </b>Discovering Your Passion </span></p><p><span><b>6: </b>Developing Your Self-Confidence </span></p><p><span><b>7: </b>Demonstrating Your Confidence </span></p><p><span><b>8: </b>Confidence in Professional Life  </span></p><p><span><b>9: </b>Confidence in Personal Relationships </span></p><p><span><b>10:</b>Ten Questions to Ask Oneself </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Confidence Building Course

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					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Customer Service - Advanced training course. This Customer Service - Advanced course for Consistent Profits has been specially designed to help learners gain a good command of Customer Service - Advanced, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Customer Service - Advanced course, you will gain a theoretical understanding of Customer Service - Advanced and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Customer Service - Advanced training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
		</section>
				<section>
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			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module One: Who We Are and What We Do</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Who We Are and What We Do</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Two: Establishing Your Attitude</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Establishing Your Attitude</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Three: Identifying and Addressing Customer Needs</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Identifying and Addressing Customer Needs</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Four: Generating Return Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Generating Return Business</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Five: In-Person Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>In-Person Customer Service</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Six: Giving Customer Service over the Phone</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Giving Customer Service over the Phone</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Seven: Providing Electronic Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Providing Electronic Customer Service</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Eight: Recovering Difficult Customers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Recovering Difficult Customers</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module Nine: Understanding When to Escalate</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding When to Escalate</td><td><span>🕐 00:13:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service - Advanced

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								<section>
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					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h3><strong>Description</strong></h3>
<p><span>The evolution of our minds over the last hundred thousand years was to ensure we survived in a world of danger. Our four essential needs were food, water, shelter and sex to continue the species. Now we worry about losing our jobs, being rejected, getting a speeding ticket, embarrassing ourselves in public, and so many weird reasons. Now Happiness can be described as feeling good. In this How to Be Happy in the Modern World you will learn to follow your heart, work out what your values are, what you stand for, and live by those values, set goals guided by your values, and more. you will be able to reduce your stress and will learn to keep satisfied what you have at the moment.</span></p>
<h3><strong>What Will I Learn?</strong></h3>
<ul>
<li>Reduce stress through meditation</li>
<li>Find joy in their everyday lives</li>
<li>Apply techniques to increase long term happiness</li>
<li>Reduce general anxiety about the future</li>
<li>Reduce anxiety about money</li>
<li>Increase happiness for themselves and those around them</li>
</ul>
<h3><strong>Requirements</strong></h3>
<p>Students simply need to be open to knew ways of thinking</p>
<p> </p>
<h3><strong>Who is the target audience?</strong></h3>
<ul>
<li>Anyone who wants to be happier and less stressed in their lives</li>
</ul><table>				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why We Need to Re-Evaluate Our Lives</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How to Reduce Stress</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Is Everyone So Stressed?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anti-stress Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Can We Reduce Our Anxiety About Money?</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Problem with Modern Culture and What to do About It</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Culture Focused Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How to Increase Happiness</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Are People Often Happier in Poor Countries?</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Gratitude Visualization</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why is the Present Moment the Most Important Moment?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Present Moment Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Attitude Adjustment that will Change Your LIfe</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attitude Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Optimize Your Life Priorities for Maximum Happiness</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Happiness Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The True Power of Exercise</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Increase Motivation Visualization Exercise</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How to Live with Purpose</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Secret to Start Living Life with Purpose Right Now</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Living with Purpose Exercise</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Conclusion and BONUS MATERIAL</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion and BONUS Material</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Self Help

Stress Management

Master Your Emotions

Wellbeing

Positive Psychology

Happiness

How to Be Happy in the Modern World

<p><strong>Ready to elevate your customer service skills to the next level and carve out a successful career path?</strong> Introducing our Customer Service Diploma Level 3 with Complete Career Guide-an all-encompassing program designed to equip you with the expertise and knowledge needed to excel in the dynamic field of customer service.</p><p>Delve into modules covering essential topics such as understanding customer needs, mastering in-person and electronic service delivery, and effectively handling difficult situations. From establishing the right attitude to generating repeat business, each module is meticulously crafted to empower you with practical skills and strategies.</p><p>Additionally, benefit from a comprehensive career guide featuring courses aligned with Care Certificate Standards, including professional CV writing, communication skills training, career development, and more. Whether you're aiming to enhance your current role or pursue new opportunities, this course provides the tools and guidance to thrive in the competitive world of customer service. <strong>Are you ready to embark on this transformative journey?</strong></p><p><strong>________________________________________________________________________</strong></p><p><strong>Learning Outcomes: </strong></p><ul><li>Recognize the core values and mission of a business.</li><li>Cultivate a positive mindset for effective customer interactions.</li><li>Identify and address diverse customer requirements and concerns.</li><li>Implement strategies for fostering repeat business.</li><li>Enhance verbal and written communication techniques for customer service.</li><li>Acquire skills to recover difficult customers and know when to escalate.</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Service Diploma Level 3 With Complete Career Guide</li><li>10 Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong><strong>Course Curriculum:</strong></strong></p><ul><li><strong>Module 01:</strong> Who We Are and What We Do</li><li><strong>Module 02:</strong> Establishing Your Attitude</li><li><strong>Module 03:</strong> Identifying and Addressing Customer Needs</li><li><strong>Module 04:</strong> Generating Return Business</li><li><strong>Module 05:</strong> In-Person Customer Service</li><li><strong>Module 06:</strong> Giving Customer Service over the Phone</li><li><strong>Module 07:</strong> Providing Electronic Customer Service</li><li><strong>Module 08:</strong> Recovering Difficult Customers</li><li><strong>Module 09:</strong> Understanding When to Escalate</li><li><strong>Module 10:</strong> Communication Skills</li><li><strong>Module 11:</strong> To Do Lists</li><li><strong>Module 12:</strong> Organizing Your Inbox</li><li><strong>Module 13:</strong> Negotiation Techniques</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Complete Career Guide for Customer Service Diploma Level 3 </strong><strong>(A to Z)</strong></p><p>List of career guide courses included in <strong>Customer Service Diploma Level 3 With Complete Career Guide:</strong></p><ul><li><strong>Course 01: Professional CV Writing and Job Searching</strong></li><li><strong>Course 02: Communication Skills Training</strong></li><li><strong>Course 03: Career Development Training</strong></li><li><strong>Course 04: Time Management</strong></li><li><strong>Course 05: Returning to Work Training</strong></li><li><strong>Course 06: Level 3 Diploma in Project Management</strong></li><li><strong>Course 07: Leadership Skills</strong></li><li><strong>Course 08: Body Language</strong></li><li><strong>Course 09: Interview and Recruitment</strong></li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service .</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for:</p><ul><li>Individuals aspiring to excel in customer service roles.</li><li>Professionals seeking to enhance communication and problem-solving skills.</li><li>Those working in retail, hospitality, or service-oriented sectors.</li><li>Individuals aiming to improve their telephone and electronic customer service skills.</li><li>Anyone looking to develop negotiation techniques and organisational skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are:</p><ul><li>Customer Service Representative - £20K to 30K/year.</li><li>Call Centre Operator - £18K to 25K/year.</li><li>Retail Supervisor - £22K to 28K/year.</li><li>Sales Support Coordinator - £24K to 32K/year.</li><li>Administrative Assistant - £20K to 25K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Customer Service Diploma Level 3 With Complete Career Guide Course

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Cambridge

Research Quality Association

Quality Assurance for Good Laboratory Practice

RQA Member

Non Member

<p>Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day.</p><h3>Learning Objectives</h3><p>Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Maintaining a Positive Attitude

<p>In today's world, attitudes can make or break one's success trajectory. Introducing '<strong>The Power of Attitude</strong>', a pivotal course designed to help learners unearth the true potential of their mindsets. Dive into the intricacies of building a winning attitude, understand the profound impacts of your perspective on your surroundings, and grasp the tools necessary to ensure your attitude propels you towards your ambitions, not away from them.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Identify and foster the core elements of a successful attitude.</li>
<li>Recognise and avoid the pitfalls of a detrimental mindset.</li>
<li>Understand the significant role of individual choices in shaping one's attitude.</li>
<li>Determine the signs of a negative attitude and their impacts on professional and personal spheres.</li>
<li>Realise the ripple effect of one's attitude on colleagues, friends, and the wider community.</li>
</ul>
<h3><b>Why buy this The Power of Attitude<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>The Power of Attitude</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this The Power of Attitude<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals looking to improve their personal and professional relationships.</li>
<li>Entrepreneurs aiming for sustained business success.</li>
<li>Team leaders wishing to inspire and uplift their team members.</li>
<li>Students preparing for the workforce and aiming to stand out.</li>
<li>Anyone seeking to better their life by transforming their attitude.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>The Power of Attitude</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>The Power of Attitude</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Manager</strong>: £40,000-£55,000</li>
<li><strong>Business Consultant</strong>: £45,000-£70,000</li>
<li><strong>Motivational Speaker</strong>: £35,000-£90,000 (varies based on events and bookings)</li>
<li><strong>Life Coach</strong>: £30,000-£60,000</li>
<li><strong>Corporate Trainer</strong>: £40,000-£60,000</li>
<li><strong>HR Specialist</strong>: £35,000-£55,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">The Power of Attitude</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 01: Developing the Right Attitude for Success</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 02: Don't Play the Victim and Seize the Day</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 03: You Have the Power to Choose Your Attitude</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 04: Seven Signs You Have a Bad Attitude</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 05: Your Attitude Affects Others</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Personal Development

Life Coach Training

The Power of Attitude

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				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
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							<p><span>By enroling in The Power of Attitude, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The The Power of Attitude course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent The Power of Attitude course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our The Power of Attitude Program.</span></p><p><span>So enrol in our The Power of Attitude course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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							<p><span>Enroling in this The Power of Attitude course can improve your The Power of Attitude perspective, regardless of your skill levels in the The Power of Attitude topics you want to master. If you're already a The Power of Attitude expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced The Power of Attitude insights that will help you make the most of your time. This The Power of Attitude course will act as a guide for you if you've ever wished to excel at The Power of Attitude.</span></p>						</div>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This The Power of Attitude course is a great place to start if you're looking to start a new career in The Power of Attitude field. This training is for anyone interested in gaining in-demand The Power of Attitude proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The The Power of Attitude course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of The Power of Attitude, without any fuss.</span></p>						</div>
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							<p><span>This The Power of Attitude training will assist you develop your The Power of Attitude ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  The Power of Attitude professional story and personalise your path to a new career. Furthermore, developing this The Power of Attitude skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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					<td>Lesson 01: Developing the Right Attitude for Success</td>
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NextGen Learning

The Power of Attitude Course

<p>In this course, you will learn about the power of attitude and its impact on personal and professional success. You will explore various ways to develop the right attitude, avoid playing the victim, and take control of your life.</p><p>You will also understand the importance of choosing your attitude, recognise the signs of a bad attitude, and learn how your attitude affects others. By the end of this course, you will have a better understanding of the role attitude plays in success, and you will be equipped with practical tools to develop a positive attitude and mindset.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a positive attitude and mindset that supports personal and professional growth.</li><li>Recognise the role of attitude in personal and professional success.</li><li>Take ownership of your life and avoid playing the victim.</li><li>Choose your attitude and respond positively to challenging situations.</li><li>Build positive relationships by understanding how your attitude affects others.</li></ul><p><strong>Course Curriculum: </strong></p><ul><li>Lesson 01 will focus on the importance of having a positive attitude for success. You will learn how to identify your current attitude and how it may be affecting your life.</li><li>Lesson 02 will teach you to take control of your life and stop playing the victim.</li><li>Lesson 03 will help you to understand that you have the power to choose your attitude, and you can change it at any time.</li><li>In Lesson 04, you will learn the seven signs of a bad attitude, such as being negative, blaming others, and being resistant to change.</li><li>Finally, in Lesson 05, you will learn how your attitude can impact others, and how to be mindful of your actions and how they affect those around you.</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
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                            <p>Completing this course can lead to various career paths and opportunities. Some potential career paths and expected salaries include:</p><ul><li>Business Manager - £50,000 per year</li><li>Sales Representative - £25,000 per year plus commission</li><li>Human Resources Manager - £45,000 per year</li><li>Personal Development Coach - £40,000 per year</li><li>Customer Service Representative - £20,000 per year.</li></ul>
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                                    <h4>Certificate of completion</h4>
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            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
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One Education

<p>ð Unleash Your Full Potential with 'Building a Great Attitude for Life' Online Course! ð</p><p> </p><p>Are you ready to transform your life and achieve unparalleled success? It all starts with the right mindset! Introducing our groundbreaking online course: 'Building a Great Attitude for Life.'</p><p> </p><p>ð Elevate Your Life to New Heights! ð</p><p>Embark on a life-changing journey as you discover the power of cultivating a positive attitude. This course is meticulously designed to empower you with the tools, strategies, and mindset shifts needed to overcome challenges, seize opportunities, and create a life filled with joy, fulfillment, and success.</p><p> </p><p>ð What You'll Gain from This Course:</p><p> </p><p>1ï¸â£ <strong>Positive Mindset Mastery:</strong> Learn how to rewire your brain for positivity, turning challenges into opportunities and setbacks into stepping stones.</p><p> </p><p>2ï¸â£ <strong>Resilience and Inner Strength:</strong> Develop the resilience to bounce back from life's curveballs with grace and fortitude.</p><p> </p><p>3ï¸â£ <strong>Effective Goal Setting:</strong> Master the art of setting and achieving meaningful goals that align with your vision for a brighter future.</p><p> </p><p>4ï¸â£ <strong>Confidence and Self-Esteem Boost:</strong> Build unshakeable self-confidence and elevate your self-esteem, unlocking doors to success and personal growth.</p><p> </p><p>5ï¸â£ <strong>Healthy Relationships:</strong> Cultivate positive relationships in both personal and professional spheres by radiating positivity and kindness.</p><p> </p><p>6ï¸â£ <strong>Stress Management Techniques:</strong> Discover proven techniques to manage stress and maintain a calm, focused mind even in the face of challenges.</p><p> </p><p>ð Why Choose 'Building a Great Attitude for Life'?</p><p> </p><p>â¨ <strong>Expert Guidance:</strong> Our course is crafted by industry experts with years of experience in personal development, psychology, and coaching.</p><p> </p><p>â¨ <strong>Interactive Learning:</strong> Engage in dynamic lessons, exercises, and real-world applications to ensure you internalize and apply the concepts learned.</p><p> </p><p>â¨ <strong>Flexible Learning:</strong> Access the course anytime, anywhere, and at your own pace. Life-changing transformation fits into your schedule.</p><p> </p><p>â¨ <strong>Supportive Community:</strong> Connect with a like-minded community of learners, share experiences, and celebrate victories together.</p><p> </p><p>ð¥ Don't miss this opportunity to take charge of your life and create a future filled with positivity, success, and fulfillment! Enroll now and start building the attitude that will shape your destiny.</p><p> </p><p>ð Join 'Building a Great Attitude for Life' today and pave the way to a brighter, more empowered you! ð</p><p> </p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

Compete High

Building a Great Attitude for Life

<p>Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.</p><h3>Learning Objectives</h3><p>Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Service Attitude: Equal Respect

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<p>This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive overview of managing human resources, employment conditions, and service quality in the tourism sector. Participants will explore various dimensions of consumer behavior, the holiday decision-making process, and insights into consumer decision-making models within the tourism industry.</p>
<p>After the successful completion of the course, you will be able to learn about the following:</p>
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<li>The concept of managing human resource in tourism.</li>
<li>The concept of human resources in tourism, hospitality and events.</li>
<li>The concept of employment and working conditions in tourism.</li>
<li>The concept of human resources and service quality.</li>
<li>The various dimensions of consumer behaviour in tourism.</li>
<li>The holiday decision making process in tourism.</li>
<li>The consumer decision making model.</li>
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<p>This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism offers a comprehensive understanding of managing human resources in tourism, covering concepts in hospitality and events. Participants will delve into the intricacies of employment conditions, emphasizing the link between human resources and service quality. The course explores the multifaceted dimensions of consumer behavior in tourism, unraveling the holiday decision-making process and providing insights into consumer decision-making models.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2803"> <div> <p>This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive exploration of critical aspects in the tourism sector. Participants will gain insights into managing human resources, understanding employment conditions, and enhancing service quality. The course goes further to dissect various dimensions of consumer behavior in tourism, shedding light on the intricacies of the holiday decision-making process and offering valuable insights into consumer decision-making models. By the end of the course, participants will possess a profound understanding of the factors shaping consumer attitudes and behaviors, enabling them to make informed decisions within the dynamic tourism landscape. </p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Consumer Attitude and Behaviour in Tourism</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Consumer Attitude And Behaviour In Tourism</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br /><br />The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience,<br />
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<li>Tourism Managers and Executives</li>
<li>Human Resource Professionals in Tourism</li>
<li>Hospitality and Events Industry Personnel</li>
<li>Marketing and Sales Specialists</li>
<li>Customer Service Representatives</li>
<li>Travel Agency Owners and Staff</li>
<li>Academic Researchers in Tourism</li>
<li>Tourism Policy Analysts</li>
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<li>Service Quality Improvement Teams</li>
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<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Tourism Management

Hospitality & Catering

Bar Professional Training Course (BPTC)

Hospitality Management

Hospitality & Tourism

Professional Skills Course (PSC)

Professional Certificate Course in Consumer Attitude And Behaviour In Tourism in London 2024

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

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