Name: Conflict Management 1 Day Virtual Live Training in Watford
Price: 695 GBP
Availability: InStock

Managing Workplace Violence <br /><br />Work environment viciousness is a grievous reality looked by most present day laborers. It can happen anyplace, including an office, retail store, manufacturing plant floor or even a customer's home. Everybody is affected paying little mind to position and pay, including culprits, casualties and witnesses. It can make pointless clash, stop efficiency and make an inconceivably harmful work environment for you and your staff. Administrators, representatives and friends proprietors the same have a commitment to study savagery in the working environment, alongside their duties to diminish the dangers and moderate the effect. This course gives you definite data about brutality in the working environment and how to manage it. We start by characterizing working environment savagery and incorporate a conversation about hazard factors and how to relieve them. Then, we survey the strategies you can use to keep savagery from happening inside the working environment. A discussion about working environment tormenting follows, which remembers definitions and the lawful commitments of managers for this respect. At long last, we talk about compromise and how to try those exercises. <br /><br />You Will Learn: <br /><br />The meaning of work environment viciousness and a few instances of how it can occur in the working environment <br /><br />Why you should institute safeguard measures <br /><br />The kind of protection estimates you can depend on to moderate the effect of work environment savagery <br /><br />The guidelines and guidelines overseeing working environment brutality <br /><br />Instructions to distinguish, address and decrease the dangers of working environment harassing <br /><br />Advantages of Taking This Course <br /><br />Getting familiar with how to make a protected working environment for you and your staff <br /><br />Your privileges and commitments as a business with regards to work environment wellbeing <br /><br />Instructions to manage the culprit of working environment brutality too as the means you can take to help the person in question <br /><br />The meaning of work environment tormenting and how it finds a way into your more prominent working environment viciousness avoidance plan <br /><br />Figuring out how to address and limit the effect of contention in your work environment

OnlineCoursesLearning.com

Dealing with Workplace Violence

General Admission

<h2>Use Cases for Business Analysis: Virtual In-House Training</h2>
 <p>The use case is a method for documenting the interactions between the user of a system and the system itself. Use cases have been in the software development lexicon for over twenty years, ever since it was introduced by Ivar Jacobson in the late 1980s. They were originally intended as aids to software design in object-oriented approaches. However, the method is now used throughout the Solution Development Life Cycle from elicitation through to specifying test cases, and is even applied to software development that is not object oriented.</p>
 <p>This course identifies how business analysts can apply use cases to the processes of defining the problem domain through elicitation, analyzing the problem, defining the solution, and confirming the validity and usability of the solution.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Apply the use case method to define the problem domain and discover the conditions that need improvement in a business process</li>
 <li>Employ use cases in the analysis of requirements and information to create a solution to the business problem</li>
 <li>Translate use cases into requirements</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Overview of use case modeling</li> <li>What is a use case model?</li> <li>The 'how and why' of use cases</li> <li>When to perform use case modeling</li> <li>Where use cases fit into the solution life cycle</li> <li>Use cases in the problem domain</li> <li>Use cases in the solution domain</li> <li>Use case strengths and weaknesses</li> <li>Use case variations</li> <li>Use case driven development</li> <li>Use case lexicon</li> <li>Use cases</li> <li>Actors and roles</li> <li>Associations</li> <li>Goals</li> <li>Boundaries</li> <li>Use cases though the life cycle</li> <li>Use cases in the life cycle</li> <li>Managing requirements with use cases</li> <li>The life cycle is use case driven</li> </ul> <h3>Elicitation with Use Cases</h3> <ul> <li>Overview of the basic mechanics and vocabulary of use cases</li> <li>Apply methods of use case elicitation to define the problem domain, or 'as is' process</li> <li>Use case diagrams</li> <li>Why diagram?</li> <li>Partitioning the domain</li> <li>Use case diagramming guidelines</li> <li>How to employ use case diagrams in elicitation</li> <li>Guidelines for use case elicitation sessions</li> <li>Eliciting the problem domain</li> <li>Use case descriptions</li> <li>Use case generic description template</li> <li>Alternative templates</li> <li>Elements</li> <li>Pre and post conditions</li> <li>Main Success Scenario</li> <li>The conversation</li> <li>Alternate paths</li> <li>Exception paths</li> <li>Writing good use case descriptions</li> <li>Eliciting the detailed workflow with use case descriptions</li> <li>Additional information about use cases</li> </ul> <h3>Analyzing Requirements with Use Cases</h3> <ul> <li>Use case analysis on existing requirements</li> <li>Confirming and validating requirements with use cases</li> <li>Confirming and validating information with use cases</li> <li>Defining the actors and use cases in a set of requirements</li> <li>Creating the scenarios</li> <li>Essential (requirements) use case</li> <li>Use case level of detail</li> </ul> <h3>Use Case Analysis Techniques</h3> <ul> <li>Generalization and Specialization</li> <li>When to use generalization or specialization</li> <li>Generalization and specialization of actors</li> <li>Generalization and specialization of use cases</li> <li>Examples</li> <li>Associating generalizations</li> <li>Subtleties and guidelines</li> <li>Use Case Extensions</li> <li>The &lt;&gt; association</li> <li>The &lt;&gt; association</li> <li>Applying the extensions</li> <li>Incorporating extension points into use case descriptions</li> <li>Why use these extensions?</li> <li>Extensions or separate use cases</li> <li>Guidelines for extensions</li> <li>Applying use case extensions</li> <li>Patterns and anomalies</li> <li>o Redundant actors</li> <li>Linking hierarchies</li> <li>Granularity issues</li> <li>Non-user interface use cases</li> <li>Quality considerations</li> <li>Use case modeling errors to avoid</li> <li>Evaluating use case descriptions</li> <li>Use case quality checklist</li> </ul> <h3>Relationship between Use Cases and Business Requirements</h3> <ul> <li>Creating a Requirements Specification from Use Cases</li> <li>Flowing the conversation into requirements</li> <li>Mapping to functional specifications</li> <li>Adding non-functional requirements</li> <li>Relating use cases to other artifacts</li> <li>Wire diagrams and user interface specifications</li> <li>Tying use cases to test cases and scenarios</li> <li>Project plans and project schedules</li> </ul> <h3>Relationship between Use Cases and Functional Specifications</h3> <ul> <li>System use cases</li> <li>Reviewing business use cases</li> <li>Balancing use cases</li> <li>Use case realizations</li> <li>Expanding and explaining complexity</li> <li>Activity diagrams</li> <li>State Machine diagrams</li> <li>Sequence diagrams</li> <li>Activity Diagrams</li> <li>Applying what we know</li> <li>Extension points</li> <li>Use case chaining</li> <li>Identifying decision points</li> </ul> <h3>Use Case Good Practices</h3> <ul> <li>The documentation trail for use cases</li> <li>Use case re-use</li> <li>Use case checklist</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environment?</li> </ul>


                </section>

IIL Europe Ltd

Use Cases for Business Analysis: Virtual In-House Training

<p>As you step into the corporate world, it becomes crucial to have a strong grip on the skills required for office management, administration and facilities management. To equip you with these skills, we present the Office Management, Administration &amp; Facilities Management bundle. This comprehensive bundle comprises two QLS-endorsed courses and five CPD QS-accredited relevant courses.</p><p>The bundle is designed to provide you with a thorough understanding of office management, administration and facilities management. With this bundle, you can enhance your skills and get a better understanding of how to manage an office efficiently. Upon completion of the two QLS-endorsed courses, you will receive hardcopy certificates. In addition to these courses, the bundle also includes five relevant CPD QS-accredited courses.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Facilities Management at QLS Level 5</li><li><strong>Course 02:</strong> Advanced Certificate in Office Management and Administration at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Quality Management and Strategic Training - ISO 9001</li><li><strong>Course 04:</strong> Supervisor Training</li><li><strong>Course 05:</strong> Leadership Training</li><li><strong>Course 06:</strong> Lean Six Sigma: Toolkit</li><li><strong>Course 07:</strong> Decision-Making and Critical Thinking</li></ul><p><strong>Learning Outcomes:</strong></p><p>Here are the seven learning outcomes that you can expect from this bundle:</p><ul><li>Develop a comprehensive understanding of office management, administration and facilities management.</li><li>Learn how to manage and maintain a safe and secure work environment.</li><li>Learn how to manage office resources effectively and efficiently.</li><li>Understand the importance of quality management and strategic training in the workplace.</li><li>Learn how to supervise and lead a team effectively.</li><li>Understand the importance of critical thinking and decision-making in the workplace.</li><li>Learn how to implement lean Six Sigma methodology to improve business processes.</li></ul><p>The Office Management, Administration &amp; Facilities Management bundle comprises two QLS-endorsed courses. These courses are:</p><ol><li>Facilities Management: This course is designed to provide you with a comprehensive understanding of facilities management. You will learn how to manage and maintain a safe and secure work environment, how to manage office resources effectively and efficiently, and how to supervise and lead a team effectively.</li><li>Office Management and Administration Diploma: This course is designed to provide you with a thorough understanding of office management and administration. You will learn how to manage office resources effectively, how to implement lean Six Sigma methodology to improve business processes, and how to develop critical thinking and decision-making skills.</li></ol><p><strong>Certification:</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but Two Hard Copy QLS Endorsed Certificates conveniently <strong>delivered to their doorstep!</strong></p><p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
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                                        150 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>This course is ideal for anyone who wants to enhance their office management, administration and facilities management skills.</li><li>It is suitable for individuals who are interested in pursuing a career in these fields.</li><li>This course is also beneficial for professionals who want to expand their knowledge and skills in their current roles.</li><li>The bundle is ideal for individuals who want to boost their CVs and improve their employability prospects.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Office Manager - £25,000 to £35,000 per annum</li><li>Facilities Manager - £30,000 to £45,000 per annum</li><li>Operations Manager - £35,000 to £60,000 per annum</li><li>Quality Manager - £40,000 to £60,000 per annum</li><li>Project Manager - £30,000 to £50,000 per annum</li><li>Business Analyst - £30,000 to £50,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses | Lifetime Access

Office Management, Administration & Facilities Management - QLS Endorsed

<p>The Level 3 Certificate in Assessing Vocational Achievement, also known as the Level 3 CAVA Assessor course, replaces the A1 course and is considered an industry-standard qualification for people looking to assess learners for accredited courses. Previously if you wanted to train to become an assessor, you would complete the D32 and D33 units. The A1 Award replaced the D Units. Finally, the A1 Award was replaced by the current suite of qualifications, commonly referred to as TAQA (Training Assessment and Quality Assurance). Most training centres would expect you to have a CAVA assessor qualification before you start assessing in the FE and HE sectors. You are not required to have any prior qualification or experience to start this CAVA certificate, just a passion for teaching or training. This NVQ assessor course will assist you regardless of your subject expertise, whether you teach music or coach people. The awarding body of this course is Focus Awards which UK Ofqual fully accredits. The course is delivered 100% online. We will offer support to you.</p>
<h4><strong>Intended Audience</strong></h4>
<p>This level 3 certificate is suitable for industry sectors such as Hairdressing, Beauty Industry &amp; Make Up, Engineering, Manufacturing &amp;&nbsp;Construction, Early years, NHS training, Child &amp; Health Care, Business Administration &amp; Management, Hospitality &amp; Catering, Oil &amp; Gas Field, Private Security, Apprenticeships, Health &amp; Social Care, Educational Sectors and Freelance Assessor etc.</p>
<h4 align="left"><strong>Duration and Delivery</strong></h4>
<p>This course is designed to be completed online at the pace that suits you best. The fast-track level 3 CAVA course can take as little as one week or up to 4 months. This level 3 assessor qualification is delivered through our Virtual Learning Environment. Our online tutor support is there to facilitate you to achieve your success rate accordingly.</p>
<h4 align="left"><strong>Assessment and Verification</strong></h4>
<p>All units within this assessment are internally assessed by our qualified assessors and externally verified by the awarding organisation. The evaluation takes the form of written assignments and demonstration of assessment skills through video recording, detailed guidance for which will be provided by the tutor.</p>
<h4 align="left"><strong>Progression</strong></h4>
<p>This 100% accredited online course successfully enables learners to proceed to the <a href="https://schoolofacademics.co.uk/product/level-4-certificate-in-leading-the-internal-quality-assurance-of-assessment-processes-and-practices/" target="_blank" rel="noopener">Focus Awards Level 4 Certificate in Leading the IQA of Assessment Processes and Practices</a>&nbsp;and the&nbsp;<a href="https://schoolofacademics.co.uk/product/level-4-certificate-in-education-and-training/" target="_blank" rel="noopener">Focus Awards Level 4 Certificate in Education and Training</a>. This level 3 assessor course will also help you enhance your career profile and become an apprenticeship assessor. This is the most thorough level 3 assessing qualification and would allow you to assess NVQ apprenticeship assessor courses and any other regulated training in your subject area.</p>
<h4 align="left"><strong>Unit Structure</strong></h4>
<p><strong>Unit 1:&nbsp;</strong>Understanding the principles and practices of assessment</p>
<p><strong>Unit 2:&nbsp;</strong>Assess occupational competence in the work environment</p>
<p><strong>Unit 3:&nbsp;</strong>Assess vocational skills, knowledge and understanding</p>
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<p>Learners should:</p>
<ul>
<li>be aged 19 or over</li>
<li>have a satisfactory level of Literacy and Numeracy skills</li>
<li>have access to at least two learners on accredited courses to assess each unit</li>
</ul>
</div>
</div>
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<div class="elementor-text-editor elementor-clearfix">Unit 2 and 3 are practical and expect you to assess two learners studying for a work-based course and a mostly theoretical course.<br />If you do not have access to learners to meet the practical requirements of the course, you can avail of our <a href="https://schoolofacademics.co.uk/work-placement-for-level-3-certificate-in-assessing-vocational-achievement/" target="_blank" rel="noopener">work-placement</a>&nbsp;service or opt for the&nbsp;<a href="https://schoolofacademics.co.uk/product/level-3-award-in-understanding-the-principles-and-practices-of-assessment/" target="_blank" rel="noopener">Level 3 Award in Understanding the Principles and Practices of Assessment.</a></div>
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<h3 class="elementor-heading-title elementor-size-default">How will I be assessed?</h3>
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<div class="elementor-text-editor elementor-clearfix">Unit 1 will be assessed through a written assignment. For Units 2 and 3, you will be assessed in a work environment, practically evaluating your learners' work.</div>
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</section>

Britannia School of Academics

Certificate in Assessing Vocational Achievement (CAVA)

The Level 3 Certificate in Assessing Vocational Achievement, also known as the Level 3 CAVA Assessor course, replaces the A1 course and is considered an industry-standard qualification for people looking to assess learners for accredited courses. 

Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF)

General admission

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be
 taken by employers and employees to protect themselves and each other as they return to work.
 The content of this course is based on the latest information from the UK government and the NHS.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;It covers information about the virus, risk assessments and personal safety, along with how to make
 changes to the daily work environment to address these risks.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;Aimed at employers and employees the course is intended to help plan and implement changes to
 the workplace and ease the transition back to the workplace for those returning to a central work
 location after long periods of remote working.
</p>

BAB Business Group

This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS. 

 It covers information about the virus, risk assessments and personal safety, along with how to make changes to the daily work environment to address these risks. 

 Aimed at employers and employees the course is intended to help plan and implement changes to the workplace and ease the transition back to the workplace for those returning to a central work location after long periods of remote working.

Covid-19 Safe Workplaces
CPD & IIRSM Approved

<p><strong>Note: This Offer Is Valid For the First 30 Students Only!</strong></p><p><strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong></p><p>Our <strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training </strong>is accredited by Focus Awards Ltd, an established Ofqual Qualification Wales-regulated Awarding Organisation, which assures your qualification is professional and recognised.</p><p>This <strong>Level 3 Assessor Training Qualification </strong>is the only qualification you'll need to become a fully qualified assessor. And you'll be able to start a career either working for a college, training provider or working as a freelancer.</p><p>This course is designed for people who want to gain adequate assessing competence in the work environment and understand the principles and practices of assessment in an easy way.</p><p>Also, this course is for those who want to evaluate occupational competence in the workplace and vocational knowledge, abilities, and understanding in a classroom, workshop, or another training environment.</p><p>Learn about the different types of assessments and how to use them, and nourish your inner assessor with this <strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong> Certificate in Assessing Vocational Achievement! Master the extraordinary talents of assessing vocational skills and occupational competence with our famous Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training.</p><p>After completing this <strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, </strong>you'll also be able to assess learners in their place of work and learning environments.</p><p>The course is designed to be studied remotely at work or at home. Hurry up and gain the qualifications you need to become a full-fledged qualified assessor. Enrol today!</p><p><strong>What You Will Learn From This Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong></p><p>How to successfully observe and assess candidates in the workplace or training environment with this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</p><ul><li>How to collect and assess evidence of competence</li><li>How to successfully carry out all assessment activities, make decisions and provide thorough feedback with this Certificate in Assessing Vocational Achievement.</li><li>How to monitor and maintain records, analyse deficiencies, and lead corrective action efforts and many more.</li></ul><p>While completing your evaluation and creating and implementing assessments of occupational knowledge, abilities, and understanding, you'll get an understanding of how to conform to both legal and good practice criteria.</p><p>After successfully completing your course, Focus Awards, one of the UK's fastest-growing awarding organizations, will provide you with a professionally endorsed certificate to help you further your career. You can confidently pursue more education or apply for jobs in the field.</p><p>Enrol today and fulfil your student-life dream of assessing students!</p><p><strong>What other courses are included with Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training? </strong></p><ul><li><strong>Course 01: </strong>Education Management<strong><br /></strong></li><li><strong>Course 02: </strong>Educational Psychology and Development<strong><br /></strong></li><li><strong>Course 03: </strong>Advanced Teaching Assistant Diploma<strong><br /></strong></li><li><strong>Course 04: </strong>Special Education Needs (SEN) Training - Level 2<strong><br /></strong></li><li><strong>Course 05: </strong>EYFS Teaching - Level 3<strong><br /></strong></li><li><strong>Course 06: </strong>Phonics Teaching Diploma Level 3<strong><br /></strong></li><li><strong>Course 07: </strong>Leadership in Teaching<strong><br /></strong></li><li><strong>Course 08: </strong>Lesson Planning for Teaching<strong><br /></strong></li><li><strong>Course 09:</strong> Remote Teaching Online<strong><br /></strong></li><li><strong>Course 10: </strong>Classroom Behaviour Management<strong><br /></strong></li><li><strong>Course 11:</strong> Performance Management<strong><br /></strong></li><li><strong>Course 12: </strong>Work Area Organisation for Increased Office Productivity<strong><br /></strong></li><li><strong>Course 13: </strong>Report Writing<strong><br /></strong></li><li><strong>Course 14: </strong>Domestic Violence and Abuse Awareness - Level 2<strong><br /></strong></li><li><strong>Course 15: </strong>Child Neglect Awareness Certificate Course<strong><br /></strong></li><li><strong>Course 16: </strong>Level 3 Mental Health and Adolescent Course<strong><br /></strong></li><li><strong>Course 17: </strong>Safeguarding Children Level 3<strong><br /></strong></li><li><strong>Course 18: </strong>Functional Skills English Practice Level 2<strong><br /></strong></li><li><strong>Course 19: </strong>Train the Trainer<strong><br /></strong></li><li><strong>Course 20: </strong>Leadership &amp; Management Diploma<strong><br /></strong></li></ul><p>Please look at the Resource section for the detailed curriculum of Free CPD Courses.</p><p><strong>Benefits you will get from Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training:</strong></p><ul><li>Buy <strong>One</strong> and Get <strong>Not Two</strong>, <strong>Not Five</strong> but <strong>Twenty</strong> Premium CPD Courses for Absolutely FREE.</li><li>Top-notch e-learning materials.</li><li>Recognised Accredited Qualification.</li><li>Unlimited access from any corner of the world.</li><li>Accredited Certification.</li><li>An innovative, easy-to-use learning platform.</li><li>Step-by-step guidelines.</li><li>24/7 Professional student support.</li></ul><p><strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong></p><p>In the Level 3 Certificate in Assessing Vocational Achievement (RQF), there are 3 compulsory modules. These are:</p><ul><li>Understanding the Principles and Practices of Assessment</li><li>Assessing Occupational Competence in the Work Environment</li><li>Assessing Vocational Skills, Knowledge and Understanding.</li></ul><p>The <strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong> Training aims to improve the potential of the students to:</p><ul><li>Understand the primary roles and duties of a qualified assessor.</li><li>Monitor and evaluate candidates professionally at work or in training settings.</li><li>Collect and assess the evidence of expertise.</li><li>Conduct evaluation tasks effectively, make assessments and offer detailed feedback.</li><li>Examine occupational competencies across a wide range of qualifications.</li><li>Learn how to evaluate vocational and training skills using a variety of assessment tools and methods.</li><li>Get familiar with the main concepts and mechanisms underlying the assessment strategies.</li></ul><p><strong>The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training is designed to develop the students' ability to:</strong></p><ul><li>Understand the key role and responsibilities of an assessor</li><li>Successfully observe and assess candidates in the workplace or training environment</li><li>Plan, allocate and inspect work in their individual area of responsibility</li><li>Collect and assess evidence of competence</li><li>Successfully carry out all assessment activities, make decisions and provide thorough feedback</li><li>Assess vocational competencies in a variety of qualifications</li><li>Gain the skills and knowledge to assess vocational and training abilities using a range of assessment methods</li><li>Understand the key principles and processes of assessment strategies</li><li>Become successful in their chosen field as well as in their chosen career path</li><li>Monitor and maintain records, analyse deficiencies, and lead corrective action efforts</li></ul><p><strong>Qualification Purpose of This Level 3 Assessor Training Qualification - CAVA </strong></p><p>These qualifications equip students with the opportunity of improving their skills, knowledge and comprehension to take on the role of a professional assessor.</p><p>This certification is designed for those who evaluate occupational competence in the workplace as well as vocational abilities, experience, and comprehension in a workshop, classroom, or any other training environment. All of the assessment measures mentioned in the units must be supported by evidence.</p><p><strong>Progression of Level 3 Assessor Training Qualification - CAVA </strong></p><p>After successful completion of the <strong>Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training</strong>, learners can advance with the newly gained skills and knowledge from this complete learning package, as well as be eligible for further qualifications</p><p><strong>Total Qualification Time of Level 3 Assessor Training Qualification - CAVA </strong></p><p>This is an estimation of the overall amount of time a student is normally supposed to take to reach and show the required level of achievement to obtain the certification and. all learning outcomes.</p><p>Total Qualification Time (TQT) is composed of GLH and an estimation of how many hours a learner is expected to spend on training, study, or some other learning form, including evaluation, that is led by but not supervised by an instructor, supervisor, or tutor. TQT determines the creditworthiness of qualification if one is granted since one credit equals 10 hours of study.</p><p>Total Qualification Time for this qualification is 150 hours.</p><p><strong>Guided Learning Hours of Level 3 Assessor Training Qualification - CAVA </strong></p><p>These hours include all real-time contact time with a learner, as well as any guidance or oversight provided by an instructor, educator, or other suitable education or training provider.</p><p>GLH for this qualification is 84 hours.</p><p><strong>Method of Assessment of this Level 3 Assessor Training Qualification - CAVA:</strong></p><ul><li>CAVA Unit One: In Unit 1, a number of writing assignments has to be submitted.</li><li>CAVA Unit Two: In Unit 2, an assessment needs to be done in the workplace to evaluate learner's work, professional discussions with audio-video evidence.</li><li>CAVA Unit Three: In Unit 3, after evaluating learners in a training setting, you have to be assessed by giving your work items with audio-video evidence.</li></ul><p>Video Assessment: Proof of supported work product must be prepared for 15-30 minutes, including observation, questioning/professional discussions and inspection.</p><p>In the 'Guidance for Achieving the Unit' section of your learning portal, you will find detailed assessment guidelines.</p><p>Assessment exercises consist of completing a few short assignments. You are expected to demonstrate proof of general reading and to include references in your work.</p><p>All assignments should be submitted via the online portal.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 3 Assessor Training Qualification - CAVA</strong></p><p>Anyone who wants to assess learners in both classroom and work environment, ideally a Teacher or Assessor who wants to work in a college.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 3 Assessor Training Qualification - CAVA</strong></p><ul><li>The learner must be of the age of 18 and above</li><li>The learner must have level 2 skills pf English or numeracy</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors</strong></p><p>this level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors will prepare you to evaluate occupational competency and vocational skills in a variety of qualifications.</p>
                        </div>

Apex Learning

NVQ Assessor

Certificate in Further Education & Training (Cert Ed)

Practice Assessor

Certificate in Education & Training (CET)

Assessor Training

Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training

<p>Picture yourself as a confident and competent concierge, providing exceptional customer service with ease. Or imagine yourself as a skilled waiter, delivering outstanding service and impressing your customers with your knowledge and professionalism. And what about your public speaking skills? Picture yourself commanding the stage, captivating your audience with your powerful words and confident presence.</p><p>This bundle offers 3 QLS-endorsed courses, covering all the critical aspects of these careers, from customer service to public speaking techniques. And once you complete each course, you'll receive a hardcopy certificate to showcase your achievements and demonstrate your commitment to professional development.</p><p>In addition to the QLS-endorsed courses, this bundle also includes 5 CPD-QS accredited courses, including Receptionist Skills, Medical Receptionist, 200 Common English Idioms and Phrases, Teaching English as Foreign Language (TEFL) Certificate, and English: Spelling, Punctuation and Grammar. And also 5 CPD QS accredited career development courses. These courses will further enhance your skills and help you in your career development.</p><p>Enrol in this comprehensive training bundle today and take your first step towards a successful and fulfilling career in the hospitality and public speaking industry!</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Hospitality - Concierge at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Public Speaking at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Waiter Training at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Receptionist Skills</li><li><strong>Course 05:</strong> Medical Receptionist</li><li><strong>Course 06:</strong> 200 Common English Idioms and Phrases</li><li><strong>Course 07:</strong> Teaching English as Foreign Language (TEFL) Certificate</li><li><strong>Course 08:</strong> English: Spelling, Punctuation and Grammar</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p><ul><li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understanding the fundamentals of concierge services, including customer service, work environment and etiquettes, emergency measures, and more.</li><li>Developing effective public speaking skills, including tips for appearing confident, overcoming presentation fears, and commanding with your body and voice.</li><li>Gaining the knowledge and skills to become a better waiter, including customer service, equipment handling, hygiene, food and beverage control, and more.</li><li>Improving your receptionist skills, including customer service, communication, and more.</li><li>Developing your medical receptionist skills, including patient registration, appointment scheduling, and more.</li><li>Acquiring knowledge of 200 common English idioms and phrases, helping you improve your English language skills.</li><li>Becoming proficient in teaching English as a foreign language, including lesson planning, assessment, and more.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Hospitality - Concierge</strong>: This comprehensive course covers all the fundamental aspects of concierge services. You will learn about the different types of concierge services, the necessary skills for any concierge, and the principles for a concierge service business. You will also learn about delivering customer service, the work environment and etiquette, and emergency measures for a hotel concierge. By the end of the course, you will be well-equipped to provide exceptional customer service and excel in your role as a concierge.</p><p><strong>Waiter Training</strong>: This course is designed to help you become a better waiter. You will learn about customer service and the service sequence, equipment handling techniques, hygiene, beverage and tobacco, and more. You will also learn about understanding risks and preventive measures, food and beverage control, and selling techniques, as well as tips and hints for success in the waiter profession. Whether you're just starting out or looking to improve your skills, this course will provide you with the knowledge and tools you need to succeed.</p><p><strong>Public Speaking Training</strong>: This course is ideal for aspiring public speakers or anyone looking to improve their public speaking skills. You will learn how to start with a killer opener, command with your body, convince with your voice, overcome your presentation fears, and appear confident and credible. You will also learn how to rule the room and handle Q&amp;A sessions. By the end of the course, you will be confident and competent in your public speaking abilities and ready to take on any speaking engagement.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        40 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals looking to start a career in the hospitality industry as a concierge or waiter</li><li>Hospitality professionals looking to improve their skills and knowledge</li><li>Aspiring public speakers looking to develop their public speaking skills</li><li>Receptionist or medical receptionist looking to improve their skills and advance their career</li><li>English language learners looking to improve their language skills</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Concierge - £20,000 - £30,000</li><li>Waiter - £16,000 - £25,000</li><li>Public Speaker - £30,000 - £80,000</li><li>Receptionist - £16,000 - £22,000</li><li>Medical Receptionist - £18,000 - £25,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Concierge, Waiter Training with Public Speaking Training

Northampton

Mangates

Conflict Management

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Maidstone

Standard Fee

Early Bird Fee

Conflict Management 1 Day Virtual Live Training in Oxford

Conflict Management 1 Day Virtual Live Training in Watford

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual&rsquo;s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you will also assess &nbsp;knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, <a href="https://atctraining.net/courses/level-3-certificate-in-assessing-vocational-achievement" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.&nbsp;If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement,&nbsp;<a href="https://atctraining.net/courses/level-3-award-in-assessing-vocationally-related-achievement-rqf" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will achieve 9 credits across 2 units:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the principles and practices of assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess occupational competence in&nbsp;the work environment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Duration:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Typically, distance learning students complete this course within 3-6 months although students are able to take up to 12 months to complete the qualification.&nbsp;</span><a href="https://atctraining.net/options-to-extend-your-qualification" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">Extension options</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;are available if required.</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivery Methods:</span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 58, 58);">This qualification is completed by distance learning with full tutor support provided. Your tutor will arrange an introduction call once enrolled.</span><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style="color: rgb(58, 58, 58);">We are able to offer classroom or remote delivery for in-house courses.&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessments:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To complete the qualification, trainee assessors must:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complete a written assignment for unit 1. This is approximately 3,500 words, broken into smaller parts.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess two different learners, across two different units (or courses) in the work environment.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be observed whist carrying out an assessment &nbsp;in the work environment by a qualified assessor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take part in a professional discussion and reflect on own performance.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-requisites:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners must be aged 19+ years to be enrolled onto this course. You must be in a position to assess learners in the work environment as part of this qualification. Ideally, you will have access to a qualified assessor in the workplace to act as a mentor.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note: course materials are provided in English and the practical assessment must be completed in English.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Who should do this course?:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course aims to meet the needs of a range of trainee assessors, such as:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those wishing to assess nationally accredited qualifications, including NVQ&rsquo;s and apprenticeships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those already in a teaching job, of which assessment also forms part of the day-to-day role.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certificate:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">A certificate is provided upon successful completion, following internal and external quality assurance.&nbsp;</span></div>

ATC Training Limited

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.

If you will also assess  knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here.

Learners will achieve 9 credits across 2 units:

Understanding the principles and practices of assessment
Assess occupational competence in the work environment

Level 3 Award in Assessing Competence in the Work Environment (RQF)

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program.</span></p><p><span>So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Concierge Work Environment and Etiquettes course at your own pace.</span></li><li><span>Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss.</span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Understanding the Service</td>
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					<td>Understanding the Service</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 02: Types of Concierge Services</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
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					<td>Necessary Skills for Any Concierge</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
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					<td>Principles for a Concierge Service Business</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Delivering Customer Service</td>
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					<td>Delivering Customer Service</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
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					<td>Concierge Work Environment and Etiquettes</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
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					<td>Emergency Measures for a Hotel Concierge</td>
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					<td><span><i></i> 00:13:00</span></td>
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NextGen Learning

Concierge Work Environment and Etiquettes Course

<p>Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of Concierge Services and their types</li><li>Develop the necessary skills to excel in the Hospitality industry as a Concierge</li><li>Learn the principles of running a successful Concierge Service Business</li><li>Understand the importance of delivering exceptional customer service</li><li>Acquire knowledge of Emergency Measures for a Hotel Concierge</li><li>Master the Concierge Work Environment and Etiquette</li></ul><p>In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.</p><p>This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.</p><p>By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.</p><p>Join us now and unlock endless possibilities in the Hospitality industry!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>This course is perfect for:</p><ul><li>Individuals aspiring to become Concierge</li><li>Hospitality professionals who want to advance in their careers</li><li>Business owners looking to start or improve their Concierge Service Business</li><li>Graduates in Hospitality Management</li><li>Anyone interested in the Hospitality industry</li></ul>
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        <div>Career path</div>
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                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Concierge - starting salary of £18,000 to £22,000 per annum</li><li>Head Concierge - starting salary of £22,000 to £30,000 per annum</li><li>Concierge Manager - starting salary of £30,000 to £35,000 per annum</li><li>Front Office Manager - starting salary of £22,000 to £35,000 per annum</li><li>Hotel Manager - starting salary of £35,000 to £50,000 per annum</li></ul>
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Hospitality & Catering

Hospitality Management

Hotel Management

Concierge

Hospitality & Tourism

Hotel Receptionist

Concierge Work Environment and Etiquettes

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Project Leadership

Project Management Professional (PMP)

Project Management

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

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					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
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					<td>What Does a Positive Environment Look Like</td><td><span>🕐 00:18:00</span></td>
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					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
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Skill Up

Learning & Development

Office Skills & Productivity

Online Course Marketing

Online Course Creation

Mental Health At Work

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

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This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
<ul>
<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
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<p><strong>HR Strategies:</strong></p>
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<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
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<p><strong>Work Environment:</strong></p>
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<li>Communication framework.</li>
<li>Conflict Resolution.</li>
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<p><strong>Psychological Environment:</strong></p>
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<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
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<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Workplace Health & Safety

Diploma in Management Studies (DMS)

Human Resources Management

Institute of Leadership & Management (ILM)

Professional Certificate Course in Corporate Work Environment in London 2024

Crawley

QNUK Level 3 Award in Mental Health at Work (RQF) - Distance Learning
This course carries 8 UCAS Points 
The QNUK Level 3 Award in Mental Health at Work (RQF) is a comprehensive course designed to equip individuals with the skills and knowledge to promote positive mental health in the workplace. This course is delivered through a flexible distance learning format, allowing participants to complete the training at their own pace from the comfort of their home or office. It also attracts 8 UCAS points, providing added value for learners looking to enhance their professional qualifications and academic progression.

The course covers key concepts in mental health awareness, focusing on recognizing the signs of mental health issues in the workplace, providing initial support, and promoting mental well-being among colleagues. Learners will also explore strategies for reducing stigma, improving workplace culture, and understanding their role in mental health advocacy.

Participants will:
- Gain a thorough understanding of common mental health conditions and their impact on individuals and workplaces.
- Learn how to support colleagues experiencing mental health challenges and provide appropriate first-line responses.
- Develop skills to promote mental well-being and a supportive work environment.
- Understand the legal frameworks and responsibilities relating to mental health at work.

Upon successful completion of the course, learners will receive the QNUK Level 3 Award in Mental Health at Work (RQF) and earn 8 UCAS points. This qualification is invaluable for anyone seeking to enhance their ability to contribute to a mentally healthy workplace.

Self-paced distance learning (typically 8-10 hours of study)

QNUK Level 3 Award in Mental Health at Work (RQF) (valid for 3 years)

This course is suitable for individuals wanting to learn more or managers, supervisors, HR professionals, and any individual looking to support mental health initiatives in their workplace, or those seeking a foundational qualification in workplace mental health.

Comply Sense

Mental Health Awareness

Mental Health First Aid

Accredited Mental Health First Aid

This level 3 award training will equip you with all the tools you need to be able to understand, deal with and support people struggling with their wellness and/ or ill mental health. You will also gain 8 UCAS Points by attending this course. 

QNUK Level 3 Award in Mental Health in the Workplace (RQF) 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.</p>

Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.

Twig Services Ltd

Employee Engagement

Policy Development

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

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