61293 Courses delivered Online

This short workshop is designed to walk you through the basics of creating a pen portrait of your ideal customer – in this case, teachers. Understand what they want and need, hone your messaging and move towards increasing your visibility.

In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.

In this video, you will learn about the difference between non-sexual harassment and sexual harassment at work. You will understand what sexual harassment is, how to avoid doing it accidentally and what to do if you are a victim.

In this video course you will learn what a growth mindset is, how to develop a growth mindset, strategies you can try out and the benefits of a growth mindset.

This 10 minute video explains about communication, tone, modulation and body language.

This video course explains what burnout is and ways you can identify it and avoid it.

This 10 minute video on mindfulness explains what mindfulness is, meditation techniques and the benefits and tips for mindfulness at work.

This 10 minute video covers various aspects of managing stress including the body's stress response, good and bad stressors, ways to manage stress and the flight or fight response.

Creative and Courageous Conversation about Spiritual Direction in the 21st Century.  In this conversation, we will be pondering  Made in my image - a neurodiverse God? Hosted by Naomi Gates

This instructor-led video course focuses on the major injuries and illnesses that are likely to occur when participating in sports.