Name: Diploma in Travel, Tourism and Hospitality Management
Price: 14 GBP
Availability: InStock

Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.Learning Outcomes:<ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul>Why People Love And Enrol The Course From One Education<ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!Course Curriculum:Here is a curriculum breakdown of the course:course:Module 01: Managing Interoffice Calls and Voicemail<ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul>Module 02: Aspects of Phone Etiquette<ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul>Module 03: Business Telephone Skills<ul><li>Telephone Etiquette</li><li>Telephone Skills <ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul>Module 04: Building Rapport Over the Phone<ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul>Module 05: Inbound and Outbound Calls<ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul>Module 06: Active Listening and Managing Tough Callers<ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul>Module 07: Mail Services and Shipping<ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details <ul><li>Maximum Weight and Dimensions <ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing <ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services <ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul>Module 08: Intra Organisation Dealings<ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul>Module 09: Problem Solving over the Phone<ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul>Module 10: Record Keeping and Filing Systems<ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems <ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing <ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents <ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul>Module 11: Business Writing Skills<ul><li>Structures of Business Documents <ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents <ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading <ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul>Module 12: Organisational Skills<ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul>Module 13: Communication Skills<ul><li>Effective Listening Skills</li><li>Verbal Communication <ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul>Module 14: Customer Relationship Management<ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul>Module 15: Effective Planning and Scheduling<ul><li>Work Breakdown Structure <ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment <ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies <ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities <ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling <ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning <ul><li>The Purpose of Project Planning</li><li>Project Planning Guide <ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans <ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management <ul><li>Principles of Risk Management</li><li>Risk Management Process <ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul>Module 16: Invoicing/Petty Cash<ul><li>Financial Record Keeping</li></ul><ul><li>Invoice <ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash <ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting <ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul>Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.Exam &amp; Retakes:It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.CertificationUpon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).<h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.Study the course today and increase your professional skillet from the comfort of your home!This course is ideal for:<ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.All students must have a passion for learning and literacy, as well as being over the age of 16.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
 </div>

One Education

Service Helpdesk & Technical Support Course

General Admission

NextGen Learning

Property Management

Online Course Marketing

Professional Skills Course (PSC)

Estate Management

Property Development

Real Estate Marketing

Property Management, Estate Agent & Marketing

Childminder

Child Care

Childminding

Child Safeguarding

Child Development

Continuous Professional Development (CPD)

Childcare : Child Care Level 2 & 3 - CPD Accredited

A higher level diploma programme which analyzes and researches the responsibilities, duty of the manager, which makes them capable of being qualified enough to work in air station management. This Level 5 Diploma in Airport Management course includes all the knowledge about how to serve in this Airline station and make a career out of it.The role of an air station manager is huge, and there is a high demand for air station managers. Also it is a very unique profession. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective manager. Air station Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the air station is up to standard.Moreover, This Level 5 Diploma in Airport Management course will also educate the students overseeing all shift activities, including the coordination and collaboration of all functions, to ensure work is done in a consistent manner with air station rules, procedures, and regulations, and to ensure the safety and security of passengers, tenants, and employees.Through this Level 5 Diploma in Airport Management course, you will learn about the latest international and national aviation law and regulations. Whether you're a management consultant or an entry-level employee on the front lines, you can still improve your career and professional objectives no matter where you are. Moreover, a higher education empowers you with the appropriate equipment to move ahead. This Level 5 Diploma in Airport Management course is an essential step in staying competitive and developing your capabilities. Taking educational training can assist you in staying on track.This Level 5 Diploma in Airport Management course teaches you how to meet the unique and dynamic demands of today's global air station environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. However This Level 5 Diploma in Airport Management course is not a one-time event; the knowledge and education you will gain from here will continue to strengthen throughout your career. Additionally, it will also teach you about appreciation and encourage Teamwork, which will help the relationships that you have with your co-workers and how you are going to maintain transparency.Learning OutcomesAfter completing this Level 5 Diploma in Airport Management course, learner will be able to:<ul><li>Gain a thorough understanding of Aviation Law and Regulation</li><li>Gain a solid understanding of Aviation Economics and Forecasting</li><li>Gain in-depth knowledge about Airfield Design, Configuration and Management</li><li>Understand Airport Systems Planning and Design</li><li>Understand Airport Management and Performance</li><li>Understand Airport-Airline Relationship</li><li>Understand Airline Business Models</li><li>Understand Airline Pricing Strategies</li><li>Understand Airline Scheduling and Disruption Management</li><li>Understand Airline Passengers</li><li>Understand Aviation Safety and Security</li><li>Understand Airspace and Air Traffic Management</li><li>Understand Air Cargo and Logistics</li><li>Understand Airlines, Information Communication Technology and Social Media</li><li>Understand Human Resource Management and Industrial Relations</li><li>Understand Air Transport Marketing</li><li>Understand Air Transport in Remote Regions</li></ul>Why Choose Level 5 Diploma in Airport Management Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul>***Others Benefits of Level 5 Diploma in Airport Management Course<ul><li>Free One PDF Certificate</li><li>Lifetime Access</li><li>Unlimited Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Airport Management course ] This Level 5 Diploma in Airport Management course will also focus on the Consistency, reliability and Trustworthiness qualities you are going to need in order to become a successful air station manager.If you appreciate taking charge and managing a situation to ensure its success and also ensure that everything runs well. This Level 5 Diploma in Airport Management course is an excellent way to broaden your knowledge and to make you qualify for a position in air station management. This course is a wonderful opportunity to expand your knowledge. This online Level 5 Diploma in Airport Management course is structured into modules and submodules to make it easier for learners to grasp the concept. Beginning with important information and progressing to the most advanced level.This Level 5 Diploma in Airport Management course can help you achieve your goals and prepare you for a rewarding career. Continuing professional development guarantees that users remain knowledgeable and competent in your profession while also equipping you the essential skills to help you progress in your profession. This Level 5 Diploma in Airport Management course also includes the facilities, the importance of safety, how this air station plays an important role in the air transportation system, and other important air station related issues.There has never been a better time to start or advance your knowledge. So, enroll in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success!Detailed Course Curriculum*** Level 5 Diploma in Airport Management ***Module 1: Aviation Law and Regulation<ul><li>Air Law</li><li>Aviation Law</li><li>International Air Law</li><li>Sovereignty of Territorial Airspace</li><li>The International Civil Aviation Organisation (ICAO)</li><li>The Warsaw Convention 1929</li><li>Globalisation of Aviation</li></ul>Module 2: Aviation Economics and Forecasting <ul><li>The Aviation Value Chain</li><li>Airline Markets: Demand</li><li>Airline Markets: Supply</li><li>Airline Profit, Yield and Unit Costs</li><li>Alliances</li><li>Demand and Demand Forecasting</li></ul>Module 3: Airfield Design, Configuration and Management<ul><li>The Airfield and Its Components</li><li>Runways</li><li>Runway Configuration and Capacity</li><li>Other Factors that Affect Runway Capacity</li><li>Runway Demand Management</li><li>Runway Development</li><li>Taxiway Design</li><li>Aprons and the Landside Interface</li><li>Airfield Management</li><li>Aerodrome Safeguarding</li></ul>Module 4: Airport Systems Planning and Design<ul><li>Forecasts are 'Always' Wrong</li><li>Flexibility is Essential</li><li>Airports are Part of a Competitive Air Transport System</li><li>Measures of Airport 'Capacity' can be Very Misleading</li><li>Queues are at the Heart of Airport Operations</li></ul>Module 5: Airport Management and Performance<ul><li>Airport Ownership and the Changing Operating Environment</li><li>Airport Performance</li><li>Managing Runway Capacity</li><li>Future Challenges</li></ul>Module 6: The Airport-Airline Relationship<ul><li>The Airport-Airline Relationship</li><li>The Changing Nature of the Airport-Airline Relationship</li><li>Airport Perspectives on the Airport-Airline Relationship</li><li>Airline Perspectives on the Airport-Airline Relationship</li></ul>Module 7: Airline Business Models<ul><li>Airline Business Models</li><li>The FSNC Response</li><li>Strategic Alliances</li><li>Non-aligned Carriers</li><li>Airline Failure</li></ul>Module 8: Airline Pricing Strategies<ul><li>Pricing</li><li>Revenue Management</li><li>Pricing Strategies of FSNCs and LCCs</li><li>Point-to-Point Revenue Management</li><li>Connecting Passenger Revenue Management</li><li>Other Revenue Management Considerations</li><li>Contribution of Ancillary Revenue to Total Revenue</li><li>The Impact of the Internet</li><li>Emerging Trends in Airline Pricing</li></ul>Module 9: Airline Passengers<ul><li>Passenger Segmentation</li><li>Passenger Value</li><li>Passenger Retention</li><li>Airline Alliances</li><li>Challenges of Frequent Flyer Programmes: Induced Disloyalty</li></ul>Module 10: Airline Scheduling and Disruption Management<ul><li>Airline Schedule Planning and Resource Utilisation</li><li>Flight Schedule Generation and Travel Demand</li><li>Fleet Assignment and Aircraft Routing</li><li>Crew Scheduling</li><li>Operational Uncertainties and Disruption Management</li></ul>Module 11: Airline Finance<ul><li>Sources of Airline Finance</li><li>Financial Statements</li><li>Financial Ratios</li><li>Financial KPIs</li><li>Financial Risk Management</li><li>Financial Failure</li></ul>Module 12: Aviation Safety and Security<ul><li>Aviation Safety</li><li>Safety Statistics and Trends</li><li>Accidents by Flight Phase</li><li>Accident Rates by Aircraft Types</li><li>Type of Service</li><li>Accident Costs</li><li>Accident Causation Models</li><li>Safety Management Systems (SMSs)</li><li>Safety Culture</li><li>Aviation Security</li><li>Terrorist Attacks Against Aircraft</li><li>Airline Security</li><li>Airport Security</li></ul>Module 13: Airspace and Air Traffic Management<ul><li>Airspace</li><li>The Structure and Classification of Airspace</li><li>The Rules of the Air</li><li>Airspace Charts</li><li>Air Traffic Services (ATS)</li><li>ATC Technologies</li><li>Air Traffic Management (ATM)</li><li>The Future</li><li>Barriers to Change</li></ul>Module 14: Aircraft Manufacturing and Technology<ul><li>Industrial Location of Aircraft OEMs</li><li>Industrial Offsets</li><li>New Technology</li><li>Global Shifts in Commercial Aircraft Manufacturing</li><li>Future Trends</li></ul>Module 15: Air Cargo and Logistics<ul><li>The Business Case for Air Cargo</li><li>Characteristics of Air Cargo</li><li>The Air Cargo Industry</li><li>Global Air Cargo Operations</li><li>Specialised Air Cargo</li><li>Airports as Air Cargo Logistics Nodes</li><li>Air Cargo: Challenges and Opportunities</li><li>The Future of Air Cargo</li></ul>Module 16: Airlines, Information Communication Technology and Social Media<ul><li>What is ICT?</li><li>Airlines and ICT</li><li>Airlines Online: The Impact of the Internet</li><li>Social Media</li><li>Business Strategy and Corporate Control Functions</li><li>Flight Operations Functions</li><li>The Future</li></ul>Module 17: Environmental Impacts and Mitigation<ul><li>Air Transport and the Environment</li><li>The Environmental Impacts of Air Transport</li><li>Global Impacts</li><li>Local Impacts</li><li>Environmental Mitigation Strategies</li><li>Environmental Policy Assessment</li></ul>Module 18: Human Resource Management and Industrial Relations <ul><li>People Management in the Airline Industry</li><li>Liberalisation, Industry Crises and LCCs</li><li>Contemporary People Management in Civil Aviation</li><li>An Alternative Approach to People Management</li></ul>Module 19: Air Transport Marketing<ul><li>Principles of Air Transport Marketing</li><li>Principles of Engagement Marketing</li><li>Marketing Through Mobile Technologies</li></ul>Module 20: Air Transport in Remote Regions<ul><li>Market Segments of Air Services to Remote Regions</li><li>Management Challenges of Providing Air Services to Remote Regions</li><li>Aircraft Types and Operational Considerations</li><li>Financial Viability, Franchising, Public Subsidies and PSO Routes</li><li>The Future</li></ul>Assessment MethodAfter completing each module of the Level 5 Diploma in Airport Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.CertificationAfter completing the MCQ/Assignment assessment for Level 5 Diploma in Airport Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 The Level 5 Diploma in Airport Management program is ideal for energetic people who want to improve their professional skills and prepare for the job of their dreams! This course is also suitable for those who want to gain in-depth knowledge on this subject and stay up to date with the latest information.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for Level 5 Diploma in Airport Management course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 With the help of the Level 5 Diploma in Airport Management course, you will be able to seek several promising career opportunities, such as:<ul><li>Airport Manager</li><li>Aviation Project Manager</li><li>Air Traffic Services Manager</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Airline Transport Pilot Licence (ATPL)

Global Aviation

Diploma in Management Studies (DMS)

FA Level 1

Institute of Leadership & Management (ILM)

Airport Management

Level 5 Diploma in Airport Management

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forReport authors working with dimensional data sources.Through interactive demonstrations &amp; exercises, participants will learn how to author reports that navigate &amp; manipulate dimensional data structures using the specific dimensional functions &amp; features available in IBM Cognos Analytics.</div><div id="course-pills-2"><h4>Introduction to Dimensional Concepts</h4><ul><li>Identify different data sources and models</li><li>Investigate the OLAP dimensional structure</li><li>Identify dimensional data items and expressions</li><li>Differentiate the IBM Cognos Analytics query language from SQL and MDX</li><li>Differentiate relational and dimensional report authoring styles</li></ul><h4>Introduction to Dimensional Data in Reports</h4><ul><li>Work with members</li><li>Identify sets and tuples in IBM Cognos Analytics</li></ul><h4>Dimensional Report Context</h4><ul><li>Understand the purpose of report context</li><li>Understand how data is affected by default and root members</li></ul><h4>Focus Your Dimensional Data</h4><ul><li>Compare dimensional queries to relational queries</li><li>Explain the importance of filtering dimensional queries</li><li>Evaluate different filtering techniques</li><li>Filter based on dimensions and members</li><li>Filter based on measure values</li><li>Filter using a slicer</li></ul><h4>Calculations &amp; Dimensional Functions</h4><ul><li>Use IBM Cognos Analytics dimensional functions to create sets and tuples</li><li>Perform arithmetic operations in OLAP queries</li><li>Identify coercion errors and rules</li></ul><h4>Functions for Navigating Dimesional Hierarchies</h4><ul><li>Navigate dimensional data using family functions</li></ul><h4>Relative Functions</h4><ul><li>Navigate dimensional data using relative functions</li><li>Navigate dimensional data using relative time functions</li></ul><h4>Advanced Drilling Techniques &amp; Member Sets</h4><ul><li>Understand default drill-up and drill-down functionality</li><li>Identify cases when you need to override default drilling behavior</li><li>Configure advanced drilling behavior to support sophisticated use cases</li><li>Define member sets to support advanced drilling</li><li>Define member sets to support functions</li></ul><h4>Set Up Drill-Through Reports</h4><ul><li>Navigate from a specific report to a target report</li><li>Drill down to greater detail and then navigate to target report</li><li>Navigate between reports created using different data sources</li></ul><h4>End-to-End Workshop</h4><ul><li>Review concepts covered throughout the course</li></ul></div>

Nexus Human

Cognos

Business Analytics & Intelligence

Oracle Business Intelligence

Excel Analytics

Data Skills

Data Analyst

B6061 IBM Cognos Analytics - Author Reports with Multidimensional Data (V11.0)

This course will teach you Unity game development and C# scripting in a simple and practical way. You will work on more than 20 amazing mini projects to understand the 2D and 3D features of Unity and C# programming concepts.
 Unity is free, easy to learn, has excellent documentation, and is the game engine used for building games. Jobs in Unity game development are plenty and being able to learn C# scripting along with Unity game development will give you a strong background to build awesome games with ease. This course will take you through the basic concepts, tools, and functions that are required to build fully functional games with C# and the Unity game engine.

The course starts by taking you through the course learning objectives and basics of C#. Next, you will learn how to build a 3D character controller and a 3D blast effect in Unity. You will then create a simple 2D target shooting mechanism, 2D rain effect, and 2D platformer player controller. Next, you will implement a smooth following camera, add double jump feature to your character, and create a patrolling enemy.

Later, you will learn how to implement a 2D infinite scrolling background, set boundary for screen size, and create top-down shooter game mechanics. Next, you will create a 2D top-down car controller and develop an auto zooming camera mechanism. Towards the end, you will create two android games, and learn how to monetize your games by integrating video advertisements.

By the end of this course, you will be well-versed with the fundamentals of Unity and C# needed for 2D and 3D game development.

All the resources for this course are available at: https://github.com/PacktPublishing/Unity-Game-Projects-Twenty-Plus-Mini-Projects-in-Unity-and-C-Sharp
 <h2>What You Will Learn</h2>Build a 3D character controller Create a 2D platformer controller Implement a smooth following camera mechanism Design mechanics for top-down shooting game Create an infinite scrolling background for a 2D game Develop camera zoom in and out functionality
 <h2>Audience</h2>This course is for anyone who is looking to use Unity and C# for 2D and 3D game development. To get started with this course, a basic understanding of Unity and C# is recommended though it is not mandatory.
 <h2>Approach</h2>This course helps you to develop Unity and C# skills needed for 2D and 3D game development with the help of more than 20 interesting mini projects.
 <h2>Key Features</h2>Learn how to use 2D and 3D features of Unity with confidence * Become familiar with C# programming game development concepts * Get ready to build 20+ mini projects in Unity
 <h2>Github Repo</h2>https://github.com/PacktPublishing/Unity-Game-Projects-Twenty-Plus-Mini-Projects-in-Unity-and-C-Sharp
 <h2>About the Author</h2><h3>Raja Biswas</h3>Raja Biswas has taught game development and computer programming to thousands of people through his YouTube channel-Charger Games. He has helped many viewers publish their first game through his videos and has encouraged them to learn computer programming as well. He has a passion for learning new things and teaching those to anyone looking to learn.

Every day, Raja gets emails from all over the world, thanking him for all that he teaches through his tutorial videos. He is from India and has a diploma in engineering in computer science and technology and a bachelor's degree in engineering in IT. He has learned and developed most of his skills from books and online tutorials and believes that anyone can learn anything today with the power of the Internet.
 <h2>Course Outline</h2><h4>1. Introduction to This Course</h4>This section introduces the course.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. What is Inside the Course?This video gives a quick introduction to the course and explains the learning objective</td></tr><tr><td style='padding: 15px;'>2. Installing and Setting Up Unity 2022This video demonstrates how to Install, download and Set Up Unity Hub to start creating games in Unity 2022.</td></tr></tbody></table> <h4>2. Project 1 - Learn C# Basics for 3D Game Development</h4>This section introduces the basics of C# for 3D game development.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Learn C# for Unity 3DThis video explains C# for Unity 3D.</td></tr></tbody></table> <h4>3. Project 2 - 3D Character Controller in Unity</h4>This section explains 3D character controller in Unity.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a 3D Character Controller in Unity C#This video demonstrates how to create a simple 3D character controller in Unity C#.</td></tr></tbody></table> <h4>4. Project 3 - Rotating a 3D Character Towards the Mouse's Direction</h4>This section demonstrates how to rotate a 3D character towards the direction of the mouse.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Rotating a Character Towards the Mouse's DirectionThis video demonstrates how to create a 3D character that rotates towards the mouse.</td></tr></tbody></table> <h4>5. Project 4 - Creating a 3D Blast Effect in Unity</h4>This section explains how to create a 3D blast effect in Unity.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a 3D Blast Effect Using Unity Particle System - Part 1This is the first video of a two-part video that demonstrates how to create a 3D blast effect using the Unity Particle System.</td></tr><tr><td style='padding: 15px;'>2. Creating A 3D Blast Effect Using Unity Particle System - Part 2This is the second video of a two-part video that demonstrates how to create a 3D blast effect using the Unity Particle System</td></tr></tbody></table> <h4>6. Project 5 - Learn C# for 3D Game Development with Mini Examples</h4>This section explains how to develop 3D games with the help of examples.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Learn C# for Unity 3D in Fifteen Minutes - Part 1This video explains C# scripting for Unity with a simple cube game.</td></tr><tr><td style='padding: 15px;'>2. Learn C# for Unity 3D in Fifteen Minutes - Part 2This video explains C# scripting for Unity with a simple ball game.</td></tr></tbody></table> <h4>7. Project 6 - Learn C# for 3D Game Development</h4>This section explains C# for 3D game development.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Learn C# for Unity 3D in 15 Minutes - Part 3This video explains C# scripting for Unity with example projects.</td></tr></tbody></table> <h4>8. Project 7 - 2D Target Shooting in Unity C#</h4>This section explains 2D target shooting in Unity C#.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating Simple 2D Target Shooting Mechanism in UnityThis video demonstrates how to create a simple 2D target shooting mechanism in Unity.</td></tr></tbody></table> <h4>9. Project 8 - 2D Rain Effect Using Unity Particle</h4>This section explains the 2D rain effect using the Unity Particle System.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating 2D Rain Effect in Unity Using Particle SystemThis video demonstrates how to create a 2D rain effect in Unity using the Particle System.</td></tr></tbody></table> <h4>10. Project 9 - 2D Platformer Player Controller</h4>This section explains 2D platformer player controller.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a 2D Platformer Controller in Unity C#This video demonstrates how to create a 2D platformer controller in Unity C#.</td></tr><tr><td style='padding: 15px;'>2. Setting Up Animations for PlayerThis video explains how to set up animations for a player.</td></tr></tbody></table> <h4>11. Project 10 - Creating a Smooth Following 2D Camera in Unity</h4>This section explains creating a smooth following 2D camera in Unity.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a Smooth Following 2D Camera in Unity C#This video demonstrates how to create a smooth following 2D camera in Unity C#.</td></tr></tbody></table> <h4>12. Project 11 - Adding Double Jump Feature to Your Character</h4>This section explains how to add the double jump feature to your character.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Adding Double Jump Feature to Your CharacterThis video demonstrates how to add the double jump feature to your character.</td></tr></tbody></table> <h4>13. Project 12 - Creating Patrolling Enemy in Unity</h4>This section explains creating patrolling enemy in Unity.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating Patrolling Enemy in UnityThis video demonstrates how to create patrolling enemy in Unity.</td></tr></tbody></table> <h4>14. Project 13 - 2D Scrolling Background that Works on Every Sprite and Screen Size</h4>This section explains 2D scrolling background that works on every sprite and screen size.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating 2D Infinite Scrolling Background that Works EverywhereThis video demonstrates how to create a 2D endless scrolling background in Unity C#.</td></tr></tbody></table> <h4>15. Project 14 - Setting Boundary Automatically for Any Screen Size</h4>This section explains how to automatically set a boundary for any screen size.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Setting Boundary Automatically for Any Screen SizeThis video demonstrates how to automatically set a boundary for any screen size.</td></tr></tbody></table> <h4>16. Project 15 - Top-Down Shooter Game Mechanics</h4>This section explains top-down shooter game mechanics.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating Top-Down Shooter Game MechanicsThis video demonstrates how to create top-down shooter game mechanics.</td></tr><tr><td style='padding: 15px;'>2. Shooting Bullets Towards the Mouse's DirectionThis video demonstrates how to shoot bullets towards the direction of the mouse.</td></tr></tbody></table> <h4>17. Project 16 - 2D Top-Down Car Controller in Unity</h4>This section explains 2D top-down car controller in Unity.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a 2D Car MovementThis video demonstrates how to create a 2D car movement.</td></tr><tr><td style='padding: 15px;'>2. Car Turning MechanismThis video explains how to implement the car turning mechanism.</td></tr><tr><td style='padding: 15px;'>3. Camera Follow for 2D Top-Down CarThis video demonstrates how to create a camera follow for 2D top-down car.</td></tr><tr><td style='padding: 15px;'>4. Creating a Smooth Follow CameraThis video demonstrates how to create a smooth follow camera.</td></tr></tbody></table> <h4>18. Project 17 - Auto Zoom a Camera Based on Distance</h4>This section explains how to auto zoom a camera based on the distance.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Camera Zoom In and Out AutomaticallyThis video demonstrates how to zoom in and out using the camera automatically.</td></tr></tbody></table> <h4>19. Project 18 - Building a Simple Android Game in 15 Minutes</h4>This section explains building a simple android game in 15 minutes.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Creating a Food Eater Android Game with UnityThis video demonstrates how to create a food eater game with Unity.</td></tr></tbody></table> <h4>20. Project 19 - Integrating Video Advertisements in Unity Android Games</h4>This section explains integrating video advertisements in Unity Android games.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Setting Up Unity AdvertisementsThis video demonstrates how to set up Unity advertisements.</td></tr><tr><td style='padding: 15px;'>2. Implementing Video Advertisements in Your ProjectThis video demonstrates how to integrate video advertisements in Unity.</td></tr><tr><td style='padding: 15px;'>3. Showing Rewarded Video Advertisements in Your GamesThis video explains how to show rewarded video advertisements in your games.</td></tr><tr><td style='padding: 15px;'>4. Rewarding the Player for Watching an AdvertisementThis video demonstrates how to reward the player for watching an advertisement.</td></tr><tr><td style='padding: 15px;'>5. Implementing Banner AdvertisementsThis video explains how to implement banner advertisements.</td></tr></tbody></table> <h4>21. Project 20 - Building a Ball Smash Android Game</h4>This section explains building a ball smash android game.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Building a Ball Smash Android Game in One HourThis video demonstrates how to build a ball smash Android game in one hour.</td></tr></tbody></table> <h4>22. C# Scripting Guide for Absolute Beginners</h4>This section focuses on C # scripting.<table width='100%'><tbody><tr><td style='padding: 15px;'>1. Getting Started with C# Scripting in UnityThis video introduces C# scripting in Unity.</td></tr><tr><td style='padding: 15px;'>2. Understanding the Structure of a C# ScriptThis video explains the structure of a C# script.</td></tr><tr><td style='padding: 15px;'>3. Event Functions in Unity C#This video explains event functions in C#.</td></tr><tr><td style='padding: 15px;'>4. Variables in C#This video explains variables in C#.</td></tr><tr><td style='padding: 15px;'>5. Public Variables in Unity C#This video explains the public variables in Unity C#.</td></tr><tr><td style='padding: 15px;'>6. The Update Function in DetailThis video explains the working of the update function.</td></tr><tr><td style='padding: 15px;'>7. Function Basics in C#This video explains function basics of C#.</td></tr><tr><td style='padding: 15px;'>8. Functions with Parameters and Return Types in C#This video explains functions with parameters and return types in C#.</td></tr><tr><td style='padding: 15px;'>9. "If - Else" Statements in C#This section explains the working of if-else statements in C#.</td></tr><tr><td style='padding: 15px;'>10. More Conditions and Equality CheckingThis video explains more conditions and equality checking.</td></tr><tr><td style='padding: 15px;'>11. Understanding Boolean VariablesThis video explains the Boolean variables.</td></tr><tr><td style='padding: 15px;'>12. Introduction to Arrays in Unity C#This video introduces arrays in C#.</td></tr><tr><td style='padding: 15px;'>13. More about Arrays in C#This video explains arrays in C# in detail.</td></tr><tr><td style='padding: 15px;'>14. Understanding "For" Loops in C#This video explains "for" loops in C#.</td></tr><tr><td style='padding: 15px;'>15. "While" Loops in C#This video explains the working of "while" loops in C#.</td></tr><tr><td style='padding: 15px;'>16. Learning "Foreach" Loops in C#This video explains "foreach" loops in C#.</td></tr><tr><td style='padding: 15px;'>17. Switch Case Statements in C#This video explains switch case statements in C#.</td></tr></tbody></table>

Packt

Game Development

Unity

This course will teach you Unity game development and C# scripting in a simple and practical way. You will work on more than 20 amazing mini projects to understand the 2D and 3D features of Unity and C# programming concepts.

Unity Game Projects - 20+ Mini Projects in Unity and C#

Thaifight Kettlebell 

Cardio & Strength

Kettlebell

Fitness

The Kettlebell Foundational Workshop is a comprehensive training program designed to teach the fundamentals of kettlebell exercises. This workshop provides participants with an in-depth understanding of proper technique and form, as well as safety guidelines for using kettlebells effectively. Ideal for fitness enthusiasts and personal trainers, this workshop offers valuable insights into the benefits of incorporating kettlebells into any workout routine. Join us today to learn how to master the art of kettlebell training!

Kettlebell Foundational The Basic

About Package

OET (Occupational English Test) is designed to meet the specific English language needs of the healthcare sector. It assesses the language proficiency of healthcare professionals who wish to practice in an English-speaking environment. All four language skills are assessed, with Writing and Speaking tests available in 12 different areas of healthcare. All candidates sit the same Reading and Listening tests.
OET is accepted as proof of English proficiency in the UK, Ireland, Australia, New Zealand, Dubai, Namibia and Singapore for registration in 12 healthcare professions.

Why choose us:
Customize Course Design & Preparation
Highly Interactive Sessions
detailed feedback and assessment
2-hour-long lesson focusing on the oral exam
Mock Test Simulation
Share effective test-taking strategies and tips & Tricks for approaching each section of the OET exam.
Conduct an initial assessment to determine students’ language proficiency levels and their specific needs
Develop a comprehensive curriculum that covers all four language skills tested in the OET exam:
Listening, Reading, Writing, and Speaking
Provide detailed lesson plans for each class, including activities, exercises, and assessments to track progress
HMA will be Using a variety of interactive teaching methods such as group discussions, role-plays, debates, and language games to engage students actively
Provide feedback and individualized guidance based on the test result
Conduct regular vocabulary and grammar exercises to expand students’ language proficiency
Train students to manage their time effectively during the exam and complete all sections within the allocated time
Offer one-on-one assistance and extra support to students who are struggling with specific skills or sections of the exam
Maintain open communication with students to address their concerns and answer their questions promptly
Conduct full-length mock IELTS/OET exams under exam conditions to give students a real feel for the test

Hive Medical Academy

OET (Occupational English Test) is designed to meet the specific English language needs of the healthcare sector. It assesses the language proficiency of healthcare professionals who wish to practice in an English-speaking environment. All four language skills are assessed, with Writing and Speaking tests available in 12 different areas of healthcare. All candidates sit the same Reading and Listening tests.
OET is accepted as proof of English proficiency in the UK, Ireland, Australia, New Zealand, Dubai, Namibia and Singapore for registration in 12 healthcare professions.


OET (Occupational English Test)

<div>
	The Diploma in Travel, Tourism and Hospitality Management course covers all the necessary areas of tourism and Hospitality management. The course is divided into two parts. The first part deals with travel and tourism where you will learn how to do in travel and tour, the Traveling Pointers &amp; Pitfalls, and the basic travel guide.
Then the course will focus on Hospitality management and teaches you the essential skills of hospitality such as communication, accommodation, safety, and more.
<h3>Who is the course for?</h3>
<ul>
<li>People interested in travelling across the world and learn its benefits</li>
<li>Professionals wanting to learn about the various travel destinations for their job</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
Diploma in Travel, Tourism and Hospitality Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as:
<ul>
<li>Tourist guides</li>
<li>Travel agency consultant</li>
<li>Start up travel companies</li>
<li>People interested in travelling</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 1</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Travel &amp; Tourism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>History of Tourism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Integrated Model of Tourism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Meaning of Travel Tourism and Tourist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Tourism</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Products &amp; Services of Tourism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tourism-Destinations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Tourism</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Tour Operations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Transportation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quality Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Impacts of Tourism</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 2</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Hospitality</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Characteristics of the Hospitality Industry</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Relationship Between the Hospitality Industry and Tourism</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Accommodation</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Room</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Hotel Guests</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 3</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Hospitality Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Influences Which Affect the Industry</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Development of the Hospitality Industry</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hospitality Brands</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Accommodation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Food Service</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Successful Quality Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 4</td>
				</tr>
								<tr>
					<td></td>
					<td>Pointers for Gaining Access to Money While Traveling on the Road</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A 'Must-Do' Before Going on a Trip</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Practical Packing Tips</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wellness Tips</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Transportation Techniques</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Shopping Pitfalls</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Food and Dining Tips</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Money, Money, Money Wits</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The 6 Top Airport Scams and What to Do to Guard against Them</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A Commonly Hidden Foreign Airport Warning</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Don't Prepay for that Gas</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Surefire Ways to Guard against Air-Travel Tiredness</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What to Do if a Person Becomes Ill While Traveling in Air?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Best but Affordable Places to Eat while Traveling</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get Paid while Taking a Vacation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 5</td>
				</tr>
								<tr>
					<td></td>
					<td>Africa Safari Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Australia Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Booking Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Costa Rica Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Disneyland Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Disney World Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Egypt Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Exotic Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hilo Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hot Spots in Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Online Travel Temptations Work</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Indiana Travel Temptations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Key West Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mexico Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Michigan Travel Temptations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ohio Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Panama Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>RIU Paradise Island Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>San Diego Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sandy Point Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Singapore Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tennessee Travel Temptations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Agents and Travel Temptations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Destination to Alaska</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Destination to New Mexico</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Amsterdam</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Iowa</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations on a Nile River Cruise Liner</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations through Nevada</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Antigua</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in California</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Canada</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Chicago</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations in Colorado</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations in Hawaii</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations in Kentucky</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations in Montana</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel temptations in New York</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in North Carolina</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in South Carolina</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Oregon</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Rome</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in South Dakota</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in the Bahamas</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in the Caribbean</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in the UK</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Travel Temptations in Washington DC</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wisconsin Travel Temptations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion to Diploma in Travel &amp; Tourism</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Diploma in Travel, Tourism and Hospitality Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Diploma in Travel, Tourism and Hospitality Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

John Academy

Tourism Management

Hospitality & Catering

International Tourism

Hospitality Management

Hotel Management

Hospitality & Tourism

Diploma in Travel, Tourism and Hospitality Management

Live via Zoom. Fortnightly - 3/17/31 Oct, 14/28 Nov, 12 Dec - 6-8pm UK time (plus an optional sharing session on 9 Jan)Join artist Julie Galante for this brand new course designed to nurture your creative practice. Together we&rsquo;ll explore ways to &nbsp;create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over seven live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone&rsquo;s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we&rsquo;ll explore techniques including drawing, painting, mixed-media, paper craft, and collage, but you don&rsquo;t have to work exclusively in these media to take part - all creative disciplines are welcome.Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.There will be an optional online discussion group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring.&nbsp;

Live via Zoom. Fortnightly - 1/15/29 Oct, 12/26 Nov, 10 Dec - 6-8pm UK time 
Join artist Julie Galante for this course designed to nurture your creative practice. Together we’ll explore ways to create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over six live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.
During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone’s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we’ll explore techniques including drawing, painting, mixed-media, and collage, but you don’t have to work exclusively in these media to take part - all creative disciplines are welcome.
Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of drawings, written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.
There will be an optional Facebook group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring. 

Airtily

Drawing

Painting

Watercolour Painting

Creative Practice

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">AS YOU DELIVER THIS INFORMATION, YOU ARE COACHED TO IMPROVE YOUR PUBLIC-SPEAKING STYLE IN THESE (AND A FEW OTHER) AREAS: BODY LANGUAGE, POSTURE, WORD CHOICE, CONFIDENCE, EYE CONTACT, VERBAL TICS/FILLER WORDS, AND VOLUME.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">You will be coached to overhaul your content and visual aids (frequently PowerPoint)&nbsp;used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message.Attendees Will Be Able To:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase ability to motivate the audience by delivering organized and engaging presentations;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Gain more efficiency by crafting carefully-worded, streamlined messages, free of verbal tics and filler words;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase enthusiasm through focus on body language and stage presence; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Convince listeners with strong evidence presented in speech and visual aids.</li></ul>Online Format&mdash;Advanced Presentation Skills&nbsp;is a 4-hour interactive virtual class for up to six people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">The&nbsp;Diversity Sensitivity &amp; Awareness&nbsp;workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.Sandra Hess Moll, Director of Employment Services / Affirmative Action CoordinatorMcHenry County College

AS YOU DELIVER THIS INFORMATION, YOU ARE COACHED TO IMPROVE YOUR PUBLIC-SPEAKING STYLE IN THESE (AND A FEW OTHER) AREAS: BODY LANGUAGE, POSTURE, WORD CHOICE, CONFIDENCE, EYE CONTACT, VERBAL TICS/FILLER WORDS, AND VOLUME.
You will be coached to overhaul your content and visual aids (frequently PowerPoint) used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message.
Attendees Will Be Able To:
Increase ability to motivate the audience by delivering organized and engaging presentations;
Gain more efficiency by crafting carefully-worded, streamlined messages, free of verbal tics and filler words;
Increase enthusiasm through focus on body language and stage presence; and
Convince listeners with strong evidence presented in speech and visual aids.
Online Format—Advanced Presentation Skills is a 4-hour interactive virtual class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



The Diversity Sensitivity & Awareness workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.
Sandra Hess Moll, Director of Employment Services / Affirmative Action CoordinatorMcHenry County College

Improving Communications Uk

ADVANCED PRESENTATION SKILLS

London

Actors Studio

Screen Acting Weekly with Showreel

Virtual co-working/body doubling deep focus session. Come prepared with a task to work on. After a quick breath practice to focus our minds, we get down to business with a 50 minute work sprint. Review and celebrate to finish. For more information go to The Flo Sessions.

The Flo Coach

Networking

The Flo Sessions - Stop the faff and do the work

The Flo Sessions - Power Hour

On this 8-week mindfulness course, you will learn what mindfulness is, how to reduce stress in your life, understand your unhelpful thinking patterns and develop your own personal mindfulness practice with expert guidance.&nbsp;Having a regular mindfulness practice can:&nbsp;<ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;">Help with depression</li><li fr-original-style="" style="box-sizing: border-box;">Soothe anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Calm stress</li><li fr-original-style="" style="box-sizing: border-box;">Improve sleep, focus and creativity</li><li fr-original-style="" style="box-sizing: border-box;">Help chronic pain</li><li fr-original-style="" style="box-sizing: border-box;">Improve relationships</li><li fr-original-style="" style="box-sizing: border-box;">Helps to bring balance and stability to day-to-day life</li></ul>This course is delivered by a qualified and experienced mindfulness teacher, Evan Curwen.You will receive:&nbsp;<ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;">16 hours of expert tuition and guidance during the live and interactive classes</li><li fr-original-style="" style="box-sizing: border-box;">A detailed handbook to support your learning and journal your progress</li><li fr-original-style="" style="box-sizing: border-box;">Free audio recordings of the practices each week to support your home learning</li><li fr-original-style="" style="box-sizing: border-box;">Access to an online Facebook community group</li></ul>What happens in the sessions?&nbsp;The sessions are consistent, we start with a short meditation to ground ourselves and settle into the class together. We reflect on our practises and discuss our experiences of home practice. We learn about aspects of stress reduction and the neuroscience of mindfulness and complete a new practice each week. The mindfulness practices include guided meditations and some gentle movement.&nbsp;What is home practice?&nbsp;Each week we learn a new practice together during the session and participants are given an audio recording of that practice to complete at home. This is because it takes 8 weeks of consistent practice for the benefits of mindfulness to take place. To really get the most out of this course, participants are advised to make space for home practice. (20 - 40 minutes a day)&nbsp;&nbsp;Please note that although mindfulness is therapeutic in nature, it is not therapy and should not be used as a replacement for professional therapy or medication. A pre-assessment is required for all participants to ensure your safety and suitability for the course. We aim to be inclusive to all and may need to discuss your mental health and well-being before being accepted. Your information will only be viewed by the facilitator and will be kept confidential.&nbsp;

The Innocence Guru

Health & Wellbeing

Mental Health

Meditation

Mindfulness-Based Stress Reduction (MBSR) is an effective, scientifically researched method for reducing physical and psychological suffering while building resilience, balance, and peace of mind. 

Mindfulness Based Stress reduction 

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.What impact would there be on your team&#39;s performance if they understood themselves and each other better?This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships!&nbsp;Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.How will your team benefit from this workshop? They will:✔ &nbsp; &nbsp;Gain a clearer understanding of their individual strengths✔ &nbsp; &nbsp;Learn how to get the best out of others in the team✔ &nbsp; &nbsp;Create a common language to communicate and connect better✔ &nbsp; &nbsp;Appreciate each other&#39;s strengths and the value each person brings✔ &nbsp; &nbsp;Strengthen team cohesion✔ &nbsp; &nbsp;Create action plans to help embed ongoing developmentWe have worked with thousands of teams and individuals, which statement best describes your team:<ul style="list-style-type: square; box-sizing: border-box;" fr-original-style="list-style-type: square;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Always looking to improve and develop</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Struggling to perform at their best</li><li fr-original-style="" style="box-sizing: border-box;">Relationships are strained</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Merging teams</li><li fr-original-style="" style="box-sizing: border-box;">Experiencing rapid growth or on-boarding new team members</li><li fr-original-style="" style="box-sizing: border-box;">Would benefit from being invested in</li></ul>Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.<a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a>

colour-energies.com

Disc

Team Building

Business Leadership

Insights

Insights Discovery

The four colour energies will transform your team dynamics and performance, on this virtual workshop find out how to embed the four colour energies within your team.  Find out your own communication preferences and how to work effectively with colleagues with a different preference.

The 4 Colour Energies - An Introduction

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<div id="course-pills-1">Duration1 Days6 CPD hoursThis course is intended forThis course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.Ã¿Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.OverviewAfter completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and supportThis course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.</div><div id="course-pills-2"><h3>1 - Describe cloud computing</h3> <ul> <li>What is cloud computing</li> <li>Describe the shared responsibility model</li> <li>Define cloud models</li> <li>Describe the consumption-based model</li> </ul> <h3>2 - Describe the benefits of using cloud services</h3> <ul> <li>Describe the benefits of high availability and scalability in the cloud</li> <li>Describe the benefits of reliability and predictability in the cloud</li> <li>Describe the benefits of security and governance in the cloud</li> <li>Describe the benefits of manageability in the cloud</li> </ul> <h3>3 - Describe cloud service types</h3> <ul> <li>Describe Infrastructure as a Service</li> <li>Describe Platform as a Service</li> <li>Describe Software as a Service</li> </ul> <h3>4 - What is Microsoft 365?</h3> <ul> <li>Describe the differences between Office 365 and Microsoft 365</li> <li>Describe Windows 365</li> <li>Describe how Microsoft 365 empowers workers in this hybrid world of work</li> <li>Explore Microsoft 365 tenant</li> </ul> <h3>5 - Describe productivity solutions of Microsoft 365</h3> <ul> <li>Describe the productivity capabilities and benefits of Microsoft 365</li> <li>Describe Microsoft 365 Apps</li> <li>Describe work management tools in Microsoft 365</li> <li>Describe additional Microsoft 365 productivity apps</li> </ul> <h3>6 - Describe collaboration solutions of Microsoft 365</h3> <ul> <li>Describe the collaboration capabilities and benefits of Microsoft 365</li> <li>Describe how Microsoft Teams promotes collaboration and enhances teamwork</li> <li>Describe the Microsoft Viva apps</li> <li>Describe how Yammer helps communities connect and grow</li> </ul> <h3>7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365</h3> <ul> <li>Describe the endpoint management capabilities of Microsoft 365</li> <li>Compare the differences of Windows 365 and Azure Virtual Desktop</li> <li>Describe the deployment and release models for Windows-as-a-Service (WaaS)</li> <li>Identify deployment methods and update channels for Microsoft 365 Apps</li> </ul> <h3>8 - Describe analytics capabilities of Microsoft 365</h3> <ul> <li>Describe the capabilities of Viva Insights</li> <li>Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal</li> <li>Describe the reports available in the Microsoft 365 admin center and other admin centers</li> </ul> <h3>9 - Describe the services and identity types of Azure AD</h3> <ul> <li>Describe Azure Active Directory</li> <li>Describe the available Azure AD editions</li> <li>Describe Azure AD identity types</li> <li>Describe the types of external identities</li> <li>Describe the concept of hybrid identity</li> </ul> <h3>10 - Describe the access management capabilities of Azure AD</h3> <ul> <li>Describe Conditional Access in Azure AD</li> <li>Describe the benefits of Azure AD roles and role-based access control</li> </ul> <h3>11 - Describe threat protection with Microsoft 365 Defender</h3> <ul> <li>Describe Microsoft 365 Defender services</li> <li>Describe Microsoft Defender for Office 365</li> <li>Describe Microsoft Defender for Endpoint</li> <li>Describe Microsoft Defender for Cloud Apps</li> <li>Describe Microsoft Defender for Identity</li> <li>Describe the Microsoft 365 Defender portal</li> </ul> <h3>12 - Describe security capabilities of Microsoft Sentinel</h3> <ul> <li>Describe how Microsoft Sentinel provides integrated threat management</li> <li>Understand Sentinel costs</li> </ul> <h3>13 - Describe the compliance management capabilities in Microsoft Purview</h3> <ul> <li>Describe the Microsoft Purview compliance portal</li> <li>Describe Compliance Manager</li> <li>Describe use and benefits of compliance score</li> </ul> <h3>14 - Describe the Service Trust Portal and privacy at Microsoft</h3> <ul> <li>Describe the Service Trust Portal</li> <li>Describe Microsoft's privacy principles</li> <li>Describe Microsoft Priva</li> </ul> <h3>15 - Describe Microsoft 365 pricing, licensing, and billing options</h3> <ul> <li>Explore pricing models for Microsoft cloud services</li> <li>Explore the billing and bill management options</li> <li>Explore the available licensing and management options</li> </ul> <h3>16 - Describe support offerings for Microsoft 365 services</h3> <ul> <li>Explore support options for Microsoft 365 services</li> <li>Explain service level agreement (SLAs) concepts</li> <li>Identify how to track the service health status</li> <li>Explore how organizations can share feedback on Microsoft 365 services</li> </ul></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MS-900T01 Microsoft 365 Fundamentals

<p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'>A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients<p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>Key Learning Outcomes<ul style="list-style-type: disc; margin-left: 26px; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:26px;" fr-original-class="decimal_type"><li fr-original-style="" style="box-sizing: border-box;">To be able to use EMDR Case Formulation in target selection and treatment planning</li><li fr-original-style="" style="box-sizing: border-box;">To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">To understand how EMDR can be effective in the treatment of depression, including risk.</li></ul><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. &nbsp;In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of &#39;The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work&#39;.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection.&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>Simon and Ines are EMDR Europe Accredited Trainers and Consultants.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>This webinar is ideally aimed at therapists who have completed EMDR basic training.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>EMDR UK Association- CPD accreditation pending<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>&nbsp;<p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'>For further information please contact info@emdrconsultancy.com

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients
 
Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.
 
 
Key Learning Outcomes
To be able to use EMDR Case Formulation in target selection and treatment planning
To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)
To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0
To understand how EMDR can be effective in the treatment of depression, including risk.
 
This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.
 
Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'.
 
Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection. 
 
Simon and Ines are EMDR Europe Accredited Trainers and Consultants.
 
This webinar is ideally aimed at therapists who have completed EMDR basic training.
 
The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.
 
 
EMDR UK Association- CPD accreditation pending
 
For further information please contact info@emdrconsultancy.com

EMDR Consultancy

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A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients.

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