Name: Complaints Handling for Customer Care ( Customer Service )
Price: 12 GBP
Availability: InStock

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>With a single payment you will gain access to <strong>Screenwriting &amp; Script Writing - Level 5 </strong>including <strong>10</strong> Career development courses, <strong>original hardcopy certificate, transcript</strong> and a <strong>student ID card</strong> which will allow you to get discounts on things like music, food, travel and clothes etc.</p><p>Learn how to write and develop excellent scripts and screenplays, and kickstart a professional writing career by enrolling in our<strong> Screenwriting &amp; Script Writing - Level 5</strong>.</p><p>Through this course, you will get equipped with all the fundamental knowledge and skills to develop and research ideas for writing screenplays and adapting stories into a script for stage presentation.</p><p>This course covers a comprehensive range of modules to give you deep insight into screenwriting and script writing basics. After course completion, you will have a solid understanding of multiple screenplay forms, story and plot, structure and format. You will learn about all the necessary elements of a screenplay to work smoothly on a story.</p><p><strong>What other courses are included with this Screenwriting &amp; Script Writing - Level 5?</strong></p><ol><li>Level 2 Microsoft Office Essentials</li><li>Microsoft Teams</li><li>Leadership &amp; Management Diploma</li><li>Working from Home Essentials</li><li>Mental Health and Working from Home</li><li>Online Meeting Management</li><li>Effective Communication Skills</li><li>Time Management</li><li>Report Writing</li><li>Emotional Intelligence and Human Behaviour</li></ol><p><strong>Curriculum</strong><strong>:</strong></p><p><strong>***Screenwriting &amp; Script Writing - Level 5***</strong></p><p><strong>Module 01: </strong>Introduction to Screenwriting<br /><strong>Module 02: </strong>Motivation &amp; Ideas<br /><strong>Module 03: </strong>Research &amp; Development<br /><strong>Module 04: </strong>Genre<br /><strong>Module 05: </strong>Story &amp; Plot<br /><strong>Module 06: </strong>Character &amp; Dialogue<br /><strong>Module 07: </strong>Structure &amp; Format<br /><strong>Module 08: </strong>Synopses, Outlines &amp; Treatments<br /><strong>Module 09: </strong>Drafts<br /><strong>Module 10: </strong>Marketing<br /><strong>Module 11: </strong>Troubleshooting<br /><strong>Module 12: </strong>Glossary<br /><strong>Module 13: </strong>Screenwriting and British Film Industry<br /><strong>Module 14: </strong>Agreements<br /><strong>Module 15: </strong>How Much Do UK Screenwriters Earn?<br /><strong>Module 16: </strong>Greatest British Screenwriters of All Time</p><p><strong>How will I get my Screenwriting &amp; Script Writing Diploma - CPD Certified Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this <strong>Screenwriting &amp; Script Writing - Level 5</strong>. It is available to all students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Screenwriting &amp; Script Writing </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Screenwriting &amp; Script Writing Diploma - CPD Certified course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Screenwriting &amp; Script Writing Diploma - CPD Certified certificate will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Screenwriting & Script Writing Diploma - CPD Certified

General Admission

<p><strong>Care Certificate </strong></p> <p>Give a compliment to your career and take it to the next level. This<strong> Care Certificate </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Care Certificate bundle will help you stay ahead of the pack.</p> <p>Throughout the Care Certificate programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p> <p>Along with this course, you will get <strong>10 premium courses, an original </strong> <strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p> <p><strong>This Care Certificate Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong> Course 01: </strong>Level 3 Diploma in Nursing Assistant Complete Training</li><li><strong> Course 02: </strong>Public Health</li><li><strong> Course 03: </strong>Medical Law</li><li><strong> Course 04: </strong>Nurse Prescribing Diploma</li><li><strong> Course 05: </strong>Phlebotomy Diploma</li><li><strong> Course 06: </strong>Clinical Training for Nurses and Carers - Catheterisation</li><li><strong> Course 07: </strong>Medication Administration Level 4</li><li><strong> Course 08: </strong>GDPR in Healthcare</li><li><strong> Course 09: </strong>Cardiac (Heart) Care</li><li><strong> Course 10: </strong>Diabetes Care Diploma</li><li><strong> Course 11: </strong>Diet and Nutrition Complete Food Composition Diploma</li></ul> <p>Enrol now in Care Certificate to advance your career, and use the premium study materials from Apex Learning.</p> <p><strong>Certificate:</strong></p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul> <p><strong>Care Certificate </strong></p><p><strong>Care Certificate </strong></p> <p>The Care Certificate bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Care Certificate expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p> <p><strong>Course Curriculum : Level 3 Diploma in Nursing Assistant Complete Training</strong></p> <ul> <li>Module 01: Introduction to Nursing Assistant</li><li>Module 02: Working in Different Healthcare Settings</li><li>Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1</li><li>Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2</li><li>Module 05: Effective Communication in Nursing</li><li>Module 06: Health and Safety in Nursing</li><li>Module 07: Hygiene in Nursing</li><li>Module 08: Infection Control</li><li>Module 09: Asepsis in Nursing</li><li>Module 10: Medication Administration in Nursing</li><li>Module 11: Understanding the Immune System in Nursing</li><li>Module 12: Rest and Sleep Management in Nursing</li><li>Module 13: Mobility and Immobility Issues of Patients in Nursing</li><li>Module 14: Pain Management for Nurses</li><li>Module 15: Nutrition in Nursing</li><li>Module 16: Fluid and Electrolyte Balance</li><li>Module 17: Assisting with Elimination</li><li>Module 18: Oxygenation in Nursing<strong><br /></strong></li></ul> <p><strong>Certificate:</strong></p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Care Certificate bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This Care Certificate course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Level 3 Diploma in Nursing Assistant Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Care Certificate Courses

<p>Give a compliment to your career and take it to the next level. This<strong> Internal Audit Training </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Internal Audit Training bundle will help you stay ahead of the pack.</p><p>Throughout the Internal Audit Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Internal Audit Training course, you will get <strong>10 premium courses, an original</strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Internal Audit Training Bundle Consists of the following Premium courses: </strong></p><ol><li>Level 2 Microsoft Office Essentials</li><li>Microsoft Teams</li><li>Leadership &amp; Management Diploma</li><li>Working from Home Essentials</li><li>Mental Health and Working from Home</li><li>Online Meeting Management</li><li>Effective Communication Skills</li><li>Time Management</li><li>Report Writing</li><li>Emotional Intelligence and Human Behaviour</li></ol><p>Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Learning Outcomes<strong>: </strong></strong></p><ul><li>Fully understand the purpose and requirements of an internal audit</li><li>Learn all processes needed to perform an internal audit</li><li>Develop methods to apply useful technology and measures to an audit</li><li>Work out the best way to identify and control risk in operations</li><li>Acquire the ability to perform employee interviews intuitively</li><li>Obtain the capability to produce an incisive and accurate final report</li><li>Adhere to accepted and recognised UK Internal Audit Standards</li><li>Become a trusted and reliable auditor in your chosen sector and much more...</li></ul><p><strong>Benefits you'll get choosing Apex Learning:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>Curriculum</strong><strong>:</strong></p><p><strong>***Internal Audit Training Diploma***</strong></p><ul><li>Module 01: Auditing as a Form of Assurance</li><li>Module 02: Internal Audit Procedures</li><li>Module 03: Technology-based Internal Audit</li><li>Module 04: Internal Control and Control Risk</li><li>Module 05: Audit Interviews</li><li>Module 06: Reporting Audit Outcome</li><li>Module 07: UK Internal Audit Standards</li><li>Module 08: Career as an Auditor</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Internal Audit Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Internal Audit Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Internal Auditor - £30-50k/year.</li><li>External Auditor - £35-50k/year.</li><li>Audit Manager - £40-70k/year.</li><li>Risk Manager - £40-70k/year.</li><li>Compliance Officer - £30-50k/year.</li><li>Fraud Investigator - £25-45k/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Leadership and Influencing</strong><strong>Skills)</strong> absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost</p> </div>

                        </div>

Internal Audit Training

<h2><strong>Course Overview:</strong></h2>

<p> 
<strong>Winston Churchill, whose powerful speeches during World War II rallied the British nation and inspired hope amidst the darkest times.</strong> His ability to choose words wisely and deliver them with conviction exemplified the transformative power of eloquence.
</p>

<p> 
<strong>So, let's unlock the power of your voice and embark on a transformative journey with our Eloquence Course: Discover Your Confident and Powerful Voice.</strong> Effective communication skills have become paramount for personal and professional success in today's fast-paced world.
</p> 

<p> 
Through this comprehensive course, you will delve into the art of <strong>eloquence, learning how to captivate your audience, build relationships, and master the nuances of tone and body language.</strong> Developed by a team of experts with a deep understanding of the power of persuasive speech, this course offers a carefully crafted curriculum designed to transform your communication style.
</p> 

<hr />

<h2><strong>Key Features of the Course:</strong></h2>

<ul>
 	<li>CPD Certificate upon completion, enhancing your professional credentials</li>
 	<li>24/7 Learning Assistance from our dedicated support team, ensuring you receive guidance every step of the way</li>
 	<li>Engaging and interesting learning materials, including videos, exercises, and quizzes, to keep you motivated and actively involved throughout the course</li>
 
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>

<p> 
This Eloquence Course: Discover Your Confident and Powerful Voice, is ideal for anyone looking to enhance their communication skills and gain confidence in expressing themselves effectively. 
</p>

<hr />

<h2><strong>What You Will Learn:</strong></h2>

<p> 
In this Eloquence Course: Discover Your Confident and Powerful Voice, you will embark on a journey of self-discovery and develop essential skills through our meticulously designed modules. Let's take a closer look at what you will learn:
</p>
<p> 
<strong>Modules 1 and 2: Impress and Hook Your Audience</strong>
Discover techniques to grab your audience's attention from the very beginning and leave a lasting impression.

</p>
<p> 
<strong>Modules 3 to 5: Choose Your Words Wisely</strong>
Master the art of selecting the right words to convey your message effectively and persuasively.
</p>
<p> 
<strong>Modules 6 to 10: Build Relationships and Master Your Tone of Voice</strong>
Learn how to forge meaningful connections with your audience and harness the power of tone in your delivery.

</p>
<p> 
<strong>Modules 11 and 12: Convince with Your Voice and Command with Your Body</strong>
Develop the ability to persuade and influence others through the power of your voice and body language.

</p>
<p> 
<strong>Module 13: Answer Any Question</strong>
Learn the art of confidently responding to questions, even in challenging situations.

</p>


<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>

<p> 
Our Eloquence Course: Discover Your Confident and Powerful Voice, has received <strong>top reviews from previous learners, who have praised its effectiveness in transforming communication skills.</strong> We have meticulously updated the course to include the latest communication techniques and strategies, ensuring you receive the most relevant and up-to-date knowledge.
</p>

<hr />

<h2><strong>Requirements:</strong></h2>

<p> 
To fully engage in this Eloquence Course: Discover Your Confident and Powerful Voice, you only need a willingness to learn and a desire to enhance your communication skills. There are no specific prerequisites or prior experience required.
</p>

<hr />

<h2><strong>Career Path:</strong></h2>

<p>  
Upon completing this Eloquence Course: Discover Your Confident and Powerful Voice, you will be equipped with highly valuable skills to propel you towards various professions. Some of the career paths you can explore include:
</p>

<ul>
 	<li>Public Speaker - Average UK Salary: £50,000 per year</li> 
 	<li>Sales Executive - Average UK Salary: £30,000 per year</li> 
 	<li>Marketing Manager - Average UK Salary: £45,000 per year</li> 
 	<li>Human Resources Manager - Average UK Salary: £40,000 per year</li> 
 	<li>Media Presenter - Average UK Salary: £35,000 per year</li> 
 	<li>Team Leader - Average UK Salary: £35,000 per year</li> 
 	<li>Customer Relationship Manager - Average UK Salary: £30,000 per year</li> 	
</ul>


<hr />

<h2><strong>Certification:</strong></h2>


<p> 
Upon completing the Eloquence Course: Discover Your Confident and Powerful Voice, you will receive a <strong>CPD (Continuing Professional Development)</strong> certificate, adding credibility to your newly acquired skills and enhancing your professional profile.
</p>

<hr /> <h3>Course Curriculum</h3><div><p>1 sections • 13 lectures • 03:34:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: Introduction: 00:18:00</p></div><div><div><p>•Module 02: Impress Hook Your Audience: 00:26:00</p></div><div><div><p>•Module 03: Eloquence Choose Your Word Wisely Part 01: 00:18:00</p></div><div><div><p>•Module 04: Eloquence Choose Your Word Wisely Part 02: 00:20:00</p></div><div><div><p>•Module 05: Eloquence Choose Your Word Wisely Part 03: 00:14:00</p></div><div><div><p>•Module 06: Impress Build Relationships: 00:10:00</p></div><div><div><p>•Module 07: Eloquence Master Your Tone of Voice Part 01: 00:19:00</p></div><div><div><p>•Module 08: Eloquence Master Your Tone of Voice Part 02: 00:14:00</p></div><div><div><p>•Module 09: Eloquence Master Your Tone of Voice Part 03: 00:17:00</p></div><div><div><p>•Module 10: Eloquence Master Your Tone of Voice Part 04: 00:14:00</p></div><div><div><p>•Module 11: Impress Convince with Your Voice: 00:19:00</p></div><div><div><p>•Module 12: Impress Command with Your Body: 00:16:00</p></div><div><div><p>•Module 13: Impress Answer Any Question: 00:09:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Eloquence Course: Discover Your Confident and Powerful Voice

<strong>Master LINQ to entities, LINQ to objects, LINQ to XML, functional programming relying on LINQ</strong>
        <p>Extension methods were introduced in C# 3 and since then have become an indispensable part of the .NET platform. This enormously powerful feature has allowed us to build a whole framework built upon it called LINQ or Language Integrated Query. I've seen many code bases that avoid using LINQ and rely on the old procedural style of programming. If you still feel yourself uncomfortable with LINQ or you want to improve your understanding of LINQ, then this course is for you.  As you might know, LINQ was inspired by functional paradigm and F# in particular. So, this course is not only about LINQ but about the fundamentals of functional programming as well.

This course covers:

&bull;The basics of LINQ: extension methods, the idea of pipelining, IEnumerable, implementing our own extension, query syntax, pitfalls of LINQ operations, how to alter a list
&bull;Generating data streams: Enumerable class and its main operations, implementing your own extension which generates a stream of data
&bull;Filtering, ordering, projecting: parsing a CSV file, then, First, Last, Single, TakeWhile, SkipWhile, Any, All, Contains, SequenceEqual, Select and SelectMany
&bull;Joining, grouping, aggregating: Join, Group, GroupJoin, Zip, Sum, Average, Min, Max
&bull;Conversions: OfType, Cast, ToArray, ToList, ToDictionary, ToLookup, AsEnumerable, AsQueryable
&bull;LINQ to XML: overview, generating XML from a collection, reading XML
&bull;EF and LINQ: expression trees, inserting into and reading from a database
&bull;Extendibility in C#: what is functional programming (FP), purity and side effects, extending IDisposable, general-purpose extensions, extending StringBuilder, Primitive Obsession

Enroll now and start learning LINQ and the fundamentals of functional programming.

All the codes and supporting files for this course are available at - https://github.com/PacktPublishing/Complete-Practical-LINQ-Tutorial-in-C-
</p>
        <h2>What You Will Learn</h2><p>How to make your code better by applying functional style<br>Fundamentals of functional programming<br>Joining, grouping, and aggregating with LINQ<br>Converting with LINQ</p>
        <h2>Audience</h2><p>This course is designed for any developer who wants to use the full power of LINQ. It requires an understanding of the basics of C#</p>
        <h2>Approach</h2><p>This will be a hands-on course walking you through the different parts of LINQ framework.</p>
        <h2>Key Features</h2><p>Understand all the LINQ operations * Filtering, ordering and projecting with LINQ * Aggregating with LINQ</p>
        <h2>Github Repo</h2><p>https://github.com/packtpublishing/complete-practical-linq-tutorial-in-c-</p>
        <h2>About the Author</h2><h3>EngineerSpock Education LLC</h3><p>Ilya Fofanov began his career as a postgraduate student participating in the Microsoft ImagineCup contest. He's been working with the .NET platform since 2003 and has been professionally architecting and implementing software for nearly 7 years, primarily based on the .NET platform. He is passionate about building rich and powerful applications using modern technologies. Ilya is a Microsoft-certified specialist in Windows Applications and Service Communication Applications and one of the coordinators of the MskDotNet User Group in Moscow.</p>
        <h2>Course Outline</h2><h4>1. Introduction to LINQ</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Introduction to LINQ: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. LINQ Intro</p><p style='margin: 0'>Introduction to LINQ: LINQ Intro</p></td></tr><tr><td style='padding: 15px;'><p>3. Extension Methods</p><p style='margin: 0'>Introduction to LINQ: Extension Methods</p></td></tr><tr><td style='padding: 15px;'><p>4. Pipelining</p><p style='margin: 0'>Introduction to LINQ: Pipelining</p></td></tr><tr><td style='padding: 15px;'><p>5. Why LINQ?</p><p style='margin: 0'>Introduction to LINQ: Why LINQ?</p></td></tr><tr><td style='padding: 15px;'><p>6. The role of IEnumerable</p><p style='margin: 0'>Introduction to LINQ: The role of IEnumerable</p></td></tr><tr><td style='padding: 15px;'><p>7. Implementing our own LINQ Extensions</p><p style='margin: 0'>Introduction to LINQ: Implementing our own LINQ Extensions</p></td></tr><tr><td style='padding: 15px;'><p>8. Parsing a CSV-file</p><p style='margin: 0'>Introduction to LINQ: Parsing a CSV-file</p></td></tr><tr><td style='padding: 15px;'><p>9. Named Methods vs Anonymous Methods vs Lambda</p><p style='margin: 0'>Introduction to LINQ: Named Methods vs Anonymous Methods vs Lambda</p></td></tr><tr><td style='padding: 15px;'><p>10. Query Syntax</p><p style='margin: 0'>Introduction to LINQ: Query Syntax</p></td></tr><tr><td style='padding: 15px;'><p>11. Yield Return</p><p style='margin: 0'>Introduction to LINQ: Yield Return</p></td></tr><tr><td style='padding: 15px;'><p>12. LINQ. Deferred Execution</p><p style='margin: 0'>Introduction to LINQ: LINQ. Deferred Execution</p></td></tr><tr><td style='padding: 15px;'><p>13. Exceptions and Deferred Execution</p><p style='margin: 0'>Introduction to LINQ: Exceptions and Deferred Execution</p></td></tr><tr><td style='padding: 15px;'><p>14. LINQ. Closures with for and foreach loops</p><p style='margin: 0'>Introduction to LINQ: LINQ. Closures with for and foreach loops</p></td></tr><tr><td style='padding: 15px;'><p>15. Multiple Enumeration Pitfall</p><p style='margin: 0'>Introduction to LINQ: Multiple Enumeration Pitfalls</p></td></tr><tr><td style='padding: 15px;'><p>16. Altering Lists</p><p style='margin: 0'>Introduction to LINQ: Altering Lists</p></td></tr><tr><td style='padding: 15px;'><p>17. Conclusion</p><p style='margin: 0'>Introduction to LINQ: Conclusion</p></td></tr></tbody></table><br><h4>2. Generating Data Streams</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Generating Data Streams: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. Empty, Range, Repeat</p><p style='margin: 0'>Generating Data Streams: Empty, Range, Repeat</p></td></tr><tr><td style='padding: 15px;'><p>3. Custom Generator</p><p style='margin: 0'>Generating Data Streams: Custom Generator</p></td></tr><tr><td style='padding: 15px;'><p>4. Conclusion</p><p style='margin: 0'>Generating Data Streams: Conclusion</p></td></tr></tbody></table><br><h4>3. Filtering, Ordering, Projecting</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Filtering, Ordering, Projecting: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. Select</p><p style='margin: 0'>Filtering, Ordering, Projecting: Select</p></td></tr><tr><td style='padding: 15px;'><p>3. Where</p><p style='margin: 0'>Filtering, Ordering, Projecting: Where</p></td></tr><tr><td style='padding: 15px;'><p>4. ThenBy</p><p style='margin: 0'>Filtering, Ordering, Projecting: ThenBy</p></td></tr><tr><td style='padding: 15px;'><p>5. First, Last, Single, OrDefault</p><p style='margin: 0'>Filtering, Ordering,Projecting: First, Last, Single, OrDefault</p></td></tr><tr><td style='padding: 15px;'><p>6. TakeWhile, SkipWhile</p><p style='margin: 0'>Filtering, Ordering, Projecting: TakeWhile, SkipWhile</p></td></tr><tr><td style='padding: 15px;'><p>7. SequenceEqual</p><p style='margin: 0'>Filtering, Ordering, Projecting: SequenceEqual</p></td></tr><tr><td style='padding: 15px;'><p>8. Distinct</p><p style='margin: 0'>Filtering, Ordering,Projecting: Distinct</p></td></tr><tr><td style='padding: 15px;'><p>9. Any, All, Contains</p><p style='margin: 0'>Filtering, Ordering, Projecting: Any, All, Contains</p></td></tr><tr><td style='padding: 15px;'><p>10. SelectMany</p><p style='margin: 0'>Filtering, Ordering, Projecting: SelectMany</p></td></tr><tr><td style='padding: 15px;'><p>11. ElementAt and Counting</p><p style='margin: 0'>Filtering, Ordering, Projecting: ElementAt and Counting</p></td></tr><tr><td style='padding: 15px;'><p>12. Conclusion</p><p style='margin: 0'>Filtering, Ordering, Projecting: Conclusion</p></td></tr></tbody></table><br><h4>4. Joining, Grouping, Aggregating</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Joining, Grouping, Aggregating: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. Join</p><p style='margin: 0'>Joining, Grouping, Aggregating: Join</p></td></tr><tr><td style='padding: 15px;'><p>3. GroupBy</p><p style='margin: 0'>Joining, Grouping, Aggregating: GroupBy</p></td></tr><tr><td style='padding: 15px;'><p>4. GroupJoin</p><p style='margin: 0'>Joining, Grouping, Aggregating: GroupJoin</p></td></tr><tr><td style='padding: 15px;'><p>5. Zip</p><p style='margin: 0'>Joining, Grouping, Aggregating: Zip</p></td></tr><tr><td style='padding: 15px;'><p>6. Min, Max, Sum, Average</p><p style='margin: 0'>Joining, Grouping, Aggregating: Min, Max, Sum, Average</p></td></tr><tr><td style='padding: 15px;'><p>7. Concat and Union</p><p style='margin: 0'>Joining, Grouping, Aggregating: Concat and Union</p></td></tr><tr><td style='padding: 15px;'><p>8. Intersect and Except</p><p style='margin: 0'>Joining, Grouping, Aggregating: Intersect and Except</p></td></tr><tr><td style='padding: 15px;'><p>9. Conclusion</p><p style='margin: 0'>Joining, Grouping, Aggregating: Conclusion</p></td></tr></tbody></table><br><h4>5. Conversions</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Conversions: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. OfType and Cast</p><p style='margin: 0'>Conversions: OfType and Cast</p></td></tr><tr><td style='padding: 15px;'><p>3. ToArray, ToList, ToDictionary, ToLookup</p><p style='margin: 0'>Conversions: ToArray, ToList, ToDictionary, ToLookup</p></td></tr><tr><td style='padding: 15px;'><p>4. Pitfalls of Conversion</p><p style='margin: 0'>Conversions: Pitfalls of Conversion</p></td></tr><tr><td style='padding: 15px;'><p>5. Conclusion</p><p style='margin: 0'>Conversions: Conclusion</p></td></tr></tbody></table><br><h4>6. LINQ TO XML</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>LINQ TO XML: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. XML Document Structure</p><p style='margin: 0'>LINQ TO XML: XML Document Structure</p></td></tr><tr><td style='padding: 15px;'><p>3. Creating XML from a Collection</p><p style='margin: 0'>LINQ TO XML: Creating XML from a Collection</p></td></tr><tr><td style='padding: 15px;'><p>4. Refactoring Code</p><p style='margin: 0'>LINQ TO XML: Refactoring Code</p></td></tr><tr><td style='padding: 15px;'><p>5. Reading XML</p><p style='margin: 0'>LINQ TO XML: Reading XML</p></td></tr><tr><td style='padding: 15px;'><p>6. Conclusion</p><p style='margin: 0'>LINQ TO XML: Conclusion</p></td></tr></tbody></table><br><h4>7. LINQ to Entities</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>LINQ to Entities: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. Preparing Project</p><p style='margin: 0'>LINQ to Entities: Preparing Project</p></td></tr><tr><td style='padding: 15px;'><p>3. Inserting and Reading</p><p style='margin: 0'>LINQ to Entities: Inserting and Reading</p></td></tr><tr><td style='padding: 15px;'><p>4. Pitfalls of LINQ to Entities</p><p style='margin: 0'>LINQ to Entities: Pitfalls of LINQ to Entities</p></td></tr><tr><td style='padding: 15px;'><p>5. Expressions, AsEnumerable and AsQueryable</p><p style='margin: 0'>LINQ to Entities: Expressions, AsEnumerable and AsQueryable</p></td></tr><tr><td style='padding: 15px;'><p>6. Conclusion</p><p style='margin: 0'>LINQ to Entities: Conclusion</p></td></tr></tbody></table><br><h4>8. Extendibility in C#</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Outline</p><p style='margin: 0'>Extendibility in C#: Outline</p></td></tr><tr><td style='padding: 15px;'><p>2. Defining Functional Programming</p><p style='margin: 0'>Extendibility in C#: Defining Functional Programming</p></td></tr><tr><td style='padding: 15px;'><p>3. Functions, Functions, and Functions Again</p><p style='margin: 0'>Extendibility in C#: Functions, Functions, and Functions Again</p></td></tr><tr><td style='padding: 15px;'><p>4. Why Functional Programming</p><p style='margin: 0'>Extendibility in C#: Why Functional Programming</p></td></tr><tr><td style='padding: 15px;'><p>5. Immutability</p><p style='margin: 0'>Extendibility in C#: Immutability</p></td></tr><tr><td style='padding: 15px;'><p>6. Purity and Side Effects</p><p style='margin: 0'>Extendibility in C#: Purity and Side Effects</p></td></tr><tr><td style='padding: 15px;'><p>7. Extending IDisposable</p><p style='margin: 0'>Extendibility in C#: Extending IDisposable</p></td></tr><tr><td style='padding: 15px;'><p>8. General Extensions</p><p style='margin: 0'>Extendibility in C#: General Extensions</p></td></tr><tr><td style='padding: 15px;'><p>9. Extending StringBuilder</p><p style='margin: 0'>Extendibility in C#: Extending StringBuilder</p></td></tr><tr><td style='padding: 15px;'><p>10. Primitive Obsession</p><p style='margin: 0'>Extendibility in C#: Primitive Obsession</p></td></tr><tr><td style='padding: 15px;'><p>11. Conclusion</p><p style='margin: 0'>Extendibility in C#:</p></td></tr></tbody></table>

Packt

Programming

Master LINQ to entities, LINQ to objects, LINQ to XML, functional programming relying on LINQ

Complete Practical LINQ Tutorial in C#

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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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                                <h2>Course Curriculum</h2>
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<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Introduction to Arduino</strong></td>
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					<td>▶</td>
					<td>Introduction To Course</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Introduction to Embedded System and Arduino</td><td><span>🕐 00:04:00</span></td>
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					<td>▶</td>
					<td>Arduino Basics</td><td><span>🕐 00:09:00</span></td>
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					<td>▶</td>
					<td>Difference between C Syntax of Arduino and C Coding</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Arduino and Ardublockly Installation and Program Downloading</strong></td>
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					<td>▶</td>
					<td>Arduino IDE and ArduinoBlockly Installation</td><td><span>🕐 00:10:00</span></td>
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					<td>▶</td>
					<td>Writing Program into ArduioBlockly and downloading on Board</td><td><span>🕐 00:11:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Program Downloading using Arduino IDE</td><td><span>🕐 00:05:00</span></td>
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					<td colspan="4"><strong>Arduino Interfaces</strong></td>
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					<td>▶</td>
					<td>Breadboard</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>LEDs</strong></td>
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					<td>▶</td>
					<td>LED Interfacing</td><td><span>🕐 00:11:00</span></td>
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					<td>▶</td>
					<td>Project 1: All LED Blinking</td><td><span>🕐 00:01:00</span></td>
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					<td>Project 2: Alternate LED Blinking</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 3:Four LEDs ON -OFF</td><td><span>🕐 00:01:00</span></td>
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					<td>Project 4: Chaser</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Ten Times LED Blinking</td><td><span>🕐 00:01:00</span></td>
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					<td>Switch Interfacing</td><td><span>🕐 00:11:00</span></td>
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					<td>Project 7: Two LEDs and Two Switches Program</td><td><span>🕐 00:02:00</span></td>
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					<td>Buzzer</td><td><span>🕐 00:03:00</span></td>
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					<td>Project 8: Buzzer Programming</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 9: Buzzer and LED Program</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Tri-Color LED</td><td><span>🕐 00:05:00</span></td>
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					<td>▶</td>
					<td>Project 10: Tri-Color LED Based Red,Green, Blue Color Generation</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 11: Tri Color LED Based Yellow, Cyan and Magenta Color Generation</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 12: Traffic Light Controller</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 13: Tri Color LED and Switch Based Color Generation</td><td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Seven Segment Display</strong></td>
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					<td>Seven Segment Display Interfacing</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 14: Up Counter Using Seven Segment Display</td><td><span>🕐 00:04:00</span></td>
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					<td colspan="4"><strong>Serial Communication</strong></td>
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					<td>▶</td>
					<td>Introduction Serial Communication</td><td><span>🕐 00:13:00</span></td>
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					<td>▶</td>
					<td>Project 15:Printing a Message into Monitor Window</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 16: Message Reading Using Serial Communication</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 17: Device Control</td><td><span>🕐 00:03:00</span></td>
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					<td colspan="4"><strong>ADC and analog sensors</strong></td>
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					<td>▶</td>
					<td>ADC concepts</td><td><span>🕐 00:17:00</span></td>
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					<td>▶</td>
					<td>Project 18: Digital Thermometer</td><td><span>🕐 00:02:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Project 19: Digital Voltmeter</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Project 20: Digital Light Meter</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>Project 21: Temperature Controller</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>Pulse Width Modulation in Arduino</strong></td>
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					<td>▶</td>
					<td>Introduction To Pulse Width Modulation and its Concepts</td><td><span>🕐 00:12:00</span></td>
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					<td>▶</td>
					<td>Project 22: LED Fading</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>Ultrasonic Distance Sensing</strong></td>
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					<td>▶</td>
					<td>Ultrasonic Sensor concept</td><td><span>🕐 00:14:00</span></td>
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					<td>▶</td>
					<td>Project 23: Distance Meter</td><td><span>🕐 00:02:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Project 24: Water Level Indicator</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>Servo Motor Interfacing</strong></td>
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								<tr>
					<td>▶</td>
					<td>Servo Interfacing with Arduino</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Project 25: Servo Based Angular Control</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusion</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Conclusion</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Resources</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Start Learning Arduino</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Who does not want to avail the opportunity to grasp extensive industry-specific knowledge and understanding on Arduino without

Arduino without Coding

<p>Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on <strong>Sales Administration Skills</strong> achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential.</p><p>Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this Sales Administration Skills course, you will be able to:</p><ul><li>Demonstrate a strong understanding of the sales cycle and its various stages.</li><li>Effectively manage customer inquiries and interactions.</li><li>Utilize marketing principles to support sales efforts.</li><li>Develop and maintain accurate sales records and data.</li><li>Apply effective communication and negotiation skills in a <strong>Sales Administration</strong> setting.</li><li>Contribute to the overall success of the sales team through strong administrative support.</li></ul><p><strong>Why would you choose the Sales Administration Skills course from Compliance Central:</strong></p><ul><li>Lifetime access to Sales Administration Skills course materials</li><li>Full tutor support is available from Monday to Friday with the Sales Administration Skills course</li><li>Learn Sales Administration Skills skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Sales Administration Skills course</li><li>Accessible, informative Sales Administration Skills learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills</li><li>Study in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your course</li></ul><p>This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills.</p><p><strong>Module 01: Introduction to Sales</strong></p><p>This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available.</p><p><strong>Module 02: Sales Growth</strong></p><p>Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management.</p><p><strong>Module 03: Sales Hypnosis</strong></p><p>Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers.</p><p><strong>Module 04: Sales Presentation</strong></p><p>Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument.</p><p><strong>Module 05: Basics of Marketing</strong></p><p>Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix.</p><p><strong>Module 06: The Marketing Process</strong></p><p>Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution.</p><p><strong>Module 07: Strategic Marketing</strong></p><p>Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy.</p><p><strong>Module 08: Marketing Environment</strong></p><p>Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies.</p><p><strong>Module 09: Market Segmentation</strong></p><p>Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration.</p><p><strong>Module 10: Consumer Buying Behaviour</strong></p><p>Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions.</p><p><strong>Module 11: Business Markets and Buying Behaviour</strong></p><p>Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved.</p><p><strong>Module 12: Marketing Research</strong></p><p>Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques.</p><p><strong>Module 13: Sales and Marketing</strong></p><p>Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals.</p><p><strong>Module 14: Leverage and Limitations</strong></p><p>Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices.</p><p><strong>Module 15: Sales Negotiations</strong></p><p>Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques.</p><p><strong>Module 16: Dealing with Customers</strong></p><p>Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections.</p><p><strong>Module 17: Communication Skills</strong></p><p>Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Sales Administration Skills course is ideal for:</p><ul><li>Individuals seeking a career in sales administration.</li><li>Those looking to enhance their existing Sales Administration Skills.</li><li>Business professionals seeking to understand the sales process.</li><li>Anyone interested in developing strong communication and negotiation skills.</li><li>Those who want to gain a competitive advantage in the job market.</li><li>Individuals seeking to contribute to a successful sales and marketing team.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including:</p><ul><li>Sales Administrator</li><li>Sales Operations Specialist</li><li>Customer Service Representative</li><li>Account Manager</li><li>Business Development Representative</li><li>Marketing Coordinator</li><li>Sales Manager (with further experience and qualifications)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free</p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Compliance Central

Sales Administration Skills

<p>According to Warren Bennis, leadership is the capacity to translate vision into reality. However, being an effective leader requires you to have certain skills and knowledge. Our Leadership Skills For Organisational Development course prepares you to be a great leader by developing your communication, decision-making, conflict management, and other vital skills.</p><p>Just like all other skills, if you work hard and be diligent enough you can also improve your leadership skills. After all, not everyone is born an innate leader. And that's okay. As long as you are prepared to work hard and have a zeal for learning, you can be sure to achieve superior leadership quality and skills eventually.</p><p>Our Leadership Skills For Organisational Development course can help you out with that. This is a course comprising well-detailed and thoroughly researched information and knowledge. Practising and applying them in real-life situations and eventually mastering these skills will ensure that you are a capable leader, ready to guide people in achieving success.</p><p><strong>Learning Outcome</strong></p><p>This course is going to prepare you for:</p><ul><li>Understanding the fundamental role of a leader</li><li>Being a great team worker and knowing how to build a team</li><li>Learning to manage time, meetings, projects, risk etc.</li><li>Having a good understanding of business management and corporate behaviour</li><li>Gaining the necessary skills such as effective communication, assertiveness, critical thinking etc.</li></ul><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Leadership Skills For Organisational Development </strong>course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Our Leadership Skills For Organisational Development course is designed to provide you with a thorough understanding of all the skills required to effectively manage your team and organisation. Additionally, you'll learn how to assess various professional circumstances and manage them to your benefit.</p><p><strong>Course Curriculum</strong></p><p><strong>**Leadership Skills For Organisational Development**</strong></p><ul><li>Module 01: Introduction to Leadership</li><li>Module 02: Inspiration and Leadership</li><li>Module 03: Setting Goals and Time Management</li><li>Module 04: Body Language and Effective Communication</li><li>Module 05: Self-Esteem and Assertiveness Skills</li><li>Module 06: Business Management and Corporate Behaviour</li><li>Module 07: Meeting Management</li><li>Module 08: Project Management</li><li>Module 09: Risk Management</li><li>Module 10: Team Work and Team Building</li><li>Module 11: Performance Management</li><li>Module 12: Critical Thinking: Implications for Leadership</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>You don't need any previous qualifications to complete this course. This course is designed for:</p><ul><li>Supervisors</li><li>Heads of Department</li><li>Managers</li><li>Directors</li><li>Team Leaders</li><li>Business Owners</li><li>Anyone interested to know more about leadership skills</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Leadership Skills For Organisational Development course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>A certificate in Leadership Skills For Organisational Development course can open up various exciting career opportunities, such as:</p><ul><li>Training Officer</li><li>Civil service manager</li><li>Training Manager</li><li>Hotel Manager</li></ul><p>The average salary for a Training Officer can range from £15,000 to £35,000 per year for anyone residing in the United Kingdom.</p>
                        </div>

One Education

Leadership Skills For Organisational Development Course

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone.</span></p>
<p><span>This Level 3 Diploma in Telemarketing will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy. </span></p>
<p><span>So, if you are thinking to use telemarketing to increase your sales success you can join this course now.</span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li>Create belief along with your customers and colleagues</li>
<li>Promote your sales approach so as to make progress for success with cold calling</li>
<li>Locate the paths to have an approving impression</li>
<li>Figure out negotiation plans that will transform you to a stronger seller</li>
<li>Make a script for maximising your proficiency over the phone</li>
<li>Knowing the rules of saying as well as asking to promote interest, deal with the objections, as well as terminate the sale</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Level 3 Diploma in Telemarketing </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Level 3 Diploma in Telemarketing</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 3 Diploma in Telemarketing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>To Serve and Delight</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exceptional Things about Telephone Sales</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>It's More Than Just a Phase</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Essentials</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Your Script</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pre-Call Planning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phone Tag and Call Backs</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Following Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closing the Sale</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Level 3 Diploma in Telemarketing</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Level 3 Diploma in Telemarketing</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Online Course Marketing

Certificate in Education & Training (CET)

FA Level 1

Telesales

Trainers Course

Certificate in Mortgage Advice & Practice (CEMAP)

Level 3 Diploma in Telemarketing

<p><strong>***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care &amp; Customer Service Secrets Revealed!)***</strong></p><p>Did you know that according to a recent study, <strong>78% of customers</strong> would do business with a company again if they felt their complaint was resolved quickly and efficiently? <strong>Excellent customer care &amp; customer service</strong>, particularly in handling complaints, is no longer a nicety - it's a business imperative.</p><p>This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care &amp; customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty.</p><p>In a world dominated by Customer Care &amp; Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care &amp; Customer Service realm. Explore the intricacies of Building Rapport &amp; Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care &amp; Customer Service. Elevate your expertise and redefine your impact!</p><p>In this transformative journey, you'll emerge with:</p><ul><li>A profound understanding of Complaints Customer ( Customer Service ) Value</li><li>Mastery in Building Rapport &amp; Trust</li><li>Effective Communication skills that resonate</li><li>The ability to navigate and handle various customer types</li><li>Expertise in Customer-Centric Complaint Resolution</li><li>Proactive Complaint Prevention using advanced technology</li><li>Embark on this journey with us, and let Customer Care &amp; Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling!</li></ul><p><strong>Course curriculum :</strong></p><p><strong>Module 1:</strong><strong>Complaints Customer Value</strong>: Explore the importance of customer complaints and their value to Customer Care &amp; Customer Service.</p><p><strong>Module 2: </strong><strong>Building Rapport &amp; Trust</strong>: Learn techniques for building strong relationships with customers.</p><p><strong>Module 3:</strong><strong>Effective Communication</strong>: Understand the principles of effective communication in Customer Care &amp; Customer Service.</p><p><strong>Module 4:</strong><strong>Handling Various Customer Types</strong>: Gain insights into handling different types of customers effectively.</p><p><strong>Module 5:</strong><strong>Customer-Centric Complaint Resolution</strong>: Develop strategies to resolve complaints with a customer-centric approach.</p><p><strong>Module 6:</strong><strong>Proactive Complaint Prevention and Service Recovery</strong>: Learn proactive measures for preventing complaints and strategies for service recovery.</p><p><strong>Module 7:</strong><strong>Advanced Technology and Tools in Customer Care</strong>: Understand the role of advanced technology in enhancing Customer Care &amp; Customer Service.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Complaints Customer Value <span>13:41</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Complaints Customer Value</span>

                                                    <span>13:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Building Rapport Trust  <span>11:10</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                    <span>2: Building Rapport Trust </span>

                                                    <span>11:10</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Effective Communication  <span>12:56</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section3">
                                                <li>
                                                    <span>3: Effective Communication </span>

                                                    <span>12:56</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Handling Various Customer Types <span>12:51</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section4">
                                                <li>
                                                    <span>4: Handling Various Customer Types</span>

                                                    <span>12:51</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Customer-Centric Complaint Resolution <span>14:12</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section5">
                                                <li>
                                                    <span>5: Customer-Centric Complaint Resolution</span>

                                                    <span>14:12</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Proactive Complaint Prevention and Service Recovery <span>14:19</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section6">
                                                <li>
                                                    <span>6: Proactive Complaint Prevention and Service Recovery</span>

                                                    <span>14:19</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Advanced Technology and Tools in Customer Care <span>21:48</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section7">
                                                <li>
                                                    <span>7: Advanced Technology and Tools in Customer Care</span>

                                                    <span>21:48</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Order Your CPD Quality Standard Certificate (Optional) <span>01:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section8">
                                                <li>
                                                    <span>8: CPD Certificate (Optional)</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Customer Care &amp; Customer Service Professionals seeking to enhance their skills</li><li>Managers and Supervisors overseeing Customer Service teams</li><li>Individuals aspiring to specialise in Complaints Handling</li><li>Entrepreneurs focused on delivering exceptional Customer Care &amp; Customer Service</li><li>Anyone passionate about mastering the art of Effective Communication in Customer Service</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>There are no specific prerequisites for this Customer Care &amp; Customer Service course.</li><li>A willingness to learn and a desire to improve customer care &amp; customer service skills are essential.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £35,000 - £60,000</li><li>Complaints Specialist: £25,000 - £45,000</li><li>Customer Experience Analyst: £30,000 - £50,000</li><li>Quality Assurance Supervisor: £28,000 - £55,000</li><li>Service Recovery Strategist: £40,000 - £70,000</li><li>Position yourself for success in the Customer Care &amp; Customer Service landscape! Enrol now and become the master of Complaints Handling.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>
        <h4>CPD Quality Standard Certificate</h4>
        <p>
            Digital certificate -
            £7.99
        </p>

                        </div>

Complaints Handling for Customer Care ( Customer Service )

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Dementia Train the Trainer course is run over 2 days, you will learn about the subject and know how to teach</p><div style="color: rgb(30, 10, 60); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(30, 10, 60);"><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2></div><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understanding dementia</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Common types of dementia</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How the brain is affected</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Causes and symptoms</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Person centred care</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Communication</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Learning about the persons past</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Care planning</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The role of friends and relatives</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Building relationships</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Equality and diversity in dementia</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Recognise and help prevent abuse</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Non-verbal communication</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Event lasts 1 day 7 hours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding dementia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Common types of dementia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the brain is affected</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes and symptoms</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Person centred care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learning about the persons past</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Care planning</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of friends and relatives</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Building relationships</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Equality and diversity in dementia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognise and help prevent abuse</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Non-verbal communication</p>

Caring For Care

Dementia Train the Trainer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>Writing is a key method of communication for most people, and it?s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Workshop Objectives</li> <li>Pre-Assignment Review</li> </ul> <h3>2 - Working with Words</h3> <ul> <li>Spelling</li> <li>Grammar</li> <li>Creating a Cheat Sheet</li> </ul> <h3>3 - Constructing Sentences</h3> <ul> <li>Parts of a Sentence</li> <li>Punctuation</li> <li>Types of Sentences</li> </ul> <h3>4 - Creating Paragraphs</h3> <ul> <li>The Basic Parts</li> <li>Organization Methods</li> </ul> <h3>5 - Writing Meeting Agendas</h3> <ul> <li>The Basic Structure</li> <li>Choosing a Format</li> <li>Writing the Agenda</li> </ul> <h3>6 - Writing E-mails</h3> <ul> <li>Addressing Your Message</li> <li>Grammar and Acronyms</li> </ul> <h3>7 - Writing Business Letters</h3> <ul> <li>The Basic Structure</li> <li>Choosing a Format</li> <li>Writing the Letter</li> </ul> <h3>8 - Writing Proposals</h3> <ul> <li>The Basic Structure</li> <li>Choosing a Format</li> <li>Writing the Proposal</li> </ul> <h3>9 - Writing Reports</h3> <ul> <li>The Basic Structure</li> <li>Choosing a Format</li> <li>Writing the Report</li> </ul> <h3>10 - Other Types of Documents</h3> <ul> <li>Requests for Proposals</li> <li>Projections</li> <li>Executive Summaries</li> <li>Business Cases</li> </ul> <h3>11 - Proofreading and Finishing</h3> <ul> <li>A Proofreading Primer</li> <li>How Peer Review Can Help</li> <li>Printing and Publishing</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Business Writing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Business Writing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Content Writing

Writing Skills

Book Writing

Business English

Business Writing

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

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