Name: HR and Payroll Management Training Bundle Online
Price: 77 GBP
Availability: InStock

London

<div data-id="f17470a" data-element_type="widget" data-widget_type="premium-addon-title.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(128, 128, 128);"><h2 style="color: rgb(66, 73, 91); box-sizing: border-box;" fr-original-style=" color: rgb(66, 73, 91);">Popular Destinations</h2></div><div data-id="402eb44" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With so many destinations it can be hard to decide where to spend a semester, summer, J-term, or year learning overseas! Each country has something to offer whether its the cuisine, culture, stunning landscapes, or captivating languages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To help you with your research for the perfect study abroad destination, here are a few of the most popular countries to consider:</p></div><section data-id="6a82b0b" data-element_type="section" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><div data-id="b10e0e9" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="9c33ce5" data-element_type="widget" data-widget_type="premium-icon-list.default" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(0, 48, 196); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 196);"></i></p><span data-text="England" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">England</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(255, 220, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 220, 0);"></i></p><span data-text="Spain" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Spain</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);"></i></p><span data-text="Germany" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Germany</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(34, 145, 18); box-sizing: border-box;" fr-original-style=" color: rgb(34, 145, 18);"></i></p><span data-text="Italy" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Italy</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(5, 85, 205); box-sizing: border-box;" fr-original-style=" color: rgb(5, 85, 205);"></i></p><span data-text="France" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">France</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(251, 36, 36); box-sizing: border-box;" fr-original-style=" color: rgb(251, 36, 36);"></i></p><span data-text="Singapore" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Singapore</span></li></ul></div></div><div data-id="18d9c18" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="28d15c2" data-element_type="widget" data-widget_type="premium-icon-list.default" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(221, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(221, 0, 0);"></i></p><span data-text="Canada" fr-original-style="" style="box-sizing: border-box;">Canada</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(0, 86, 202); box-sizing: border-box;" fr-original-style=" color: rgb(0, 86, 202);"></i></p><span data-text="USA" fr-original-style="" style="box-sizing: border-box;">USA</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(255, 186, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 186, 0);"></i></p><span data-text="China" fr-original-style="" style="box-sizing: border-box;">China</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(30, 143, 11); box-sizing: border-box;" fr-original-style=" color: rgb(30, 143, 11);"></i></p><span data-text="Ireland" fr-original-style="" style="box-sizing: border-box;">Ireland</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(250, 101, 101); box-sizing: border-box;" fr-original-style=" color: rgb(250, 101, 101);"></i></p><span data-text="Malta" fr-original-style="" style="box-sizing: border-box;">Malta</span></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><i style="color: rgb(221, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(221, 0, 0);"></i></p><span data-text="Japan" fr-original-style="" style="box-sizing: border-box;">Japan</span></li></ul></div></div></section><div data-id="a1246e0" data-element_type="widget" data-widget_type="premium-addon-title.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><h2 style="color: rgb(66, 73, 91); box-sizing: border-box;" fr-original-style=" color: rgb(66, 73, 91);">What will I learn?</h2></div><div data-id="66764de" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">General Language 26 weekly classes, with the addition of special focus classes that enhance your language and culture skills, across social, work and academic settings.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Usually students choose one focus for every 4 weeks, but there is the option to change every week if preferred.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In these classes students can develop a range of valuable skills such as critical thinking skills, problem solving, analysing information, and developing their own opinions and ideas. Teachers carefully select materials which encourage team work and collaboration.</p></div><div data-id="c2c221a" data-element_type="widget" data-widget_type="premium-addon-title.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><h2 style="color: rgb(66, 73, 91); box-sizing: border-box;" fr-original-style=" color: rgb(66, 73, 91);">What will I achieve?</h2></div><div data-id="e58249a" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Confidence in work, academic and social settings</li><li fr-original-style="" style="box-sizing: border-box;">Advanced understanding of the language</li><li fr-original-style="" style="box-sizing: border-box;">Skills needed for academic study</li><li fr-original-style="" style="box-sizing: border-box;">Skills needed for work environments</li><li fr-original-style="" style="box-sizing: border-box;">Communicate more fluently</li><li fr-original-style="" style="box-sizing: border-box;">Improved language accuracy</li><li fr-original-style="" style="box-sizing: border-box;">Advance all four skills &ndash; listening, reading, writing and speaking (including pronunciation)</li><li fr-original-style="" style="box-sizing: border-box;">A certificate with your new language level</li></ul></div><div data-id="97eeb45" data-element_type="widget" data-widget_type="premium-addon-title.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><h2 style="color: rgb(66, 73, 91); box-sizing: border-box;" fr-original-style=" color: rgb(66, 73, 91);">What can I do next?</h2></div><div data-id="155c4a2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(128, 128, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 128, 128);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Use your new language skills for work and travel</li><li fr-original-style="" style="box-sizing: border-box;">Apply to higher education</li><li fr-original-style="" style="box-sizing: border-box;">Prepare for a language&nbsp;qualification (IELTS, TOEFL, TestDaF, Telc, ecc&hellip;)</li></ul></div>

London Centre Of International Studies

Spanish

Italian

Chinese

English

German

Study abroad is about stepping out of your comfort zone, embracing a new culture and way of life, and coming home with unforgettable memories

Language Courses Abroad

General Course 1 Level 

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
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					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
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					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
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					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
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					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
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					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
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					<td colspan="4"><strong>Module 04: CRM Databases</strong></td>
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					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 05: Deepening Customer Relationship</strong></td>
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					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 06: Handling Customer Complaints</strong></td>
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					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 07: Introduction to Customer Service</strong></td>
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					<td>Introduction to Customer Service</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 08: What's Different about Good Customer Service?</strong></td>
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					<td>What's Different about Good Customer Service?</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 09: Customer Service Communication Strategies</strong></td>
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					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 10: Building Rapport Over the Phone</strong></td>
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					<td>Building Rapport Over the Phone</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 11: Active Listening and Managing Tough Callers</strong></td>
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					<td>Active Listening and Managing Tough Callers</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 12: Problem Solving over the Phone</strong></td>
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					<td>Problem Solving over the Phone</td><td><span>🕐 01:05:00</span></td>
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Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Representative

General Admission

<p><strong>24 Hour Flash</strong><strong> Deal **33-in-1 </strong><strong>Interpreter </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Interpreter </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Interpreter</strong> package online with <strong>Studyhub </strong>through our online learning platform. The <strong>Interpreter</strong> bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Interpreter </strong>course provides complete 360-degree training on <strong>Interpreter</strong>. You'll get not one, not two, not three, but <strong>33 </strong>Interpreter courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Interpreter courses are yours for as long as you want them once you enrol in this course. </p><p><strong>This Interpreter Bundle consists the following career oriented courses:</strong></p><ul><li>Interpreter Diploma Level 3</li><li>British Sign Language (BSL) Course</li><li>120 Hours TEFL (TESOL) Masterclass</li><li>TEFL and Teaching Grammar</li><li>Master English Speaking 1</li><li>Master English Speaking 2</li><li>Master English Speaking 3</li><li>American Sign Language Online Course</li><li>French Course for Beginners</li><li>The 100 Most Common Verbs in French</li><li>German for Beginners</li><li>Beginner Spanish Course</li><li>Portuguese Language Course for Beginners</li><li>Italian</li><li>Read and Write Arabic Course</li><li>isiXhosa for Beginners - South African Language</li><li>Daily Spoken French</li><li>Daily Spoken French - Lesson 2 - First Conversations</li><li>Effective Communication Techniques for Teachers and Trainers</li><li>Conference Event Management</li><li>Public Speaking: Presentations like a Boss</li><li>Microsoft Office course</li><li>Resilience Training: Developing Mental Resilience</li><li>Conflict Resolution</li><li>Job Search Skills</li><li>Effective CV Writing: Crafting Impressive Resumes</li><li>Time Management</li><li>Creative Thinking: Techniques and Tools for Problem Solving</li><li>Corporate Relationship Goals for Success</li><li>Assertiveness Skills: Developing Confidence and Effective Communication</li><li>Emotional Intelligence and Human Behaviour</li><li>Interpersonal Skills for Professional Development: Building Effective Relationships</li><li>Business Networking Skills</li><li>Decision Making and Critical Thinking Online Course</li></ul><p><strong>In this exclusive </strong><strong>Interpreter </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Interpreter lessons</li><li>One to one assistance from Interpreterprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Interpretercourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all 33 Interpreter courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Interpreter certificate and transcript on the next working day</li><li>Easily learn the Interpreter skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Interpreter </strong>course has been prepared by focusing largely on Interpreter career readiness. It has been designed by our Interpreter specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The  <strong>Interpreter </strong>Bundle is one of the most prestigious training offered at <strong>StudyHub </strong>and is highly valued by employers for good reason. This Interpreter bundle course has been created with <strong>33 </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This<strong> Interpreter </strong>Course, like every one of <strong>Study Hub's</strong> courses, is meticulously developed and well researched. Every one of the topics is divided into Interpreter Elementary modules, allowing our students to grasp each lesson quickly. </p><p>The <strong>Interpreter</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

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                            <div>
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                                        330 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Interpreter </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in <strong>Interpreter</strong>.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Interpreter </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li></ul><p>And a keen interest in <strong>Interpreter</strong>.</p>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Interpreter </strong>career because this course includes various courses as a bonus. This <strong>Interpreter</strong>is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore <strong>Interpreter </strong>career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>CPD Accredited Hardcopy Certificate - Free<br />Enrolment Letter - Free<br />Student ID Card - Free</p></div>

                        </div>

Studyhub UK

Interpreter Advanced Diploma - CPD Certified

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Logistic Management, Merchandising &amp; Retail Associate Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Take the leap and invest in your professional growth with the Law 3 QLS Bundle, offering an in-depth exploration of Business Law, International Law and Cyber Security. This comprehensive package boasts three QLS-endorsed courses, certifying your theoretical mastery in these key areas. But the learning doesn't stop there! You'll also receive five CPD QS accredited courses, enhancing your knowledge with relevant international business principles, case studies, development studies, relations and advanced Cyber Security training.</p><p>These courses are crafted for discerning learners, creating a world of opportunities for you to understand complex legalities, global affairs, and security challenges. Witness a transformation in your problem-solving and decision-making skills, as you explore these eight immersive courses. Best of all, hardcopy certificates are included with the QLS-endorsed courses, providing tangible evidence of your professional development.</p><p>In a rapidly globalising world, command over Business Law, International Law and Cyber Security could set you apart from your peers. Equip yourself with the knowledge you need to navigate the intricate legal landscape and safeguard vital information in the digital age. Remember, knowledge is power. And the Law 3 QLS Bundle is your key to unlocking that power.</p><p><strong>Key Features of the Law 3 QLS Bundle (Business Law, International Law &amp; Cyber Security) Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Logistic Management, Merchandising &amp; Retail Associate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Logistic Management</strong></li><li><strong> QLS Course 02: Merchandising</strong></li><li><strong> QLS Course 03: Retail Associate Certificate</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Retail Management</li><li><strong>Course 02:</strong> Supply Chain Management</li><li><strong>Course 03:</strong> Certificate in Purchasing and Procurement</li><li><strong>Course 04:</strong> Transport Manager</li><li><strong>Course 05:</strong> Visual Merchandising Diploma</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Logistic Management, Merchandising &amp; Retail Associate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Comprehend the intricacies of Business Law and its application in real-world situations.</li><li>Gain a robust understanding of International Law, including Criminal Law, Commercial Law, and Environmental Law.</li><li>Develop a strong theoretical knowledge base in Cyber Security Law.</li><li>Understand the principles of International Business, along with case studies and development studies.</li><li>Learn about International Relations and how it impacts global affairs.</li><li>Master advanced concepts in Cyber Security, fortifying your knowledge of digital protection.</li><li>Earn three QLS-endorsed certificates and five CPD QS accredited certificates upon completion.</li></ul> <p>The Law 3 QLS Bundle is an all-encompassing educational package focused on Business Law, International Law, and Cyber Security. It delves deep into these topics, offering learners a complete theoretical understanding of each. It doesn't just provide knowledge, but also a unique perspective on how these laws affect our lives, businesses, and society.</p><p>In addition, the bundle features five complementary courses that broaden your knowledge in International Business Principles, Business Case Studies, International Development Studies, International Relations, and Advanced Cyber Security Training. This mix of courses ensures that you are well-rounded in your understanding, and that you are equipped with valuable insights in these crucial fields.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        270 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals looking to deepen their understanding of Business Law, International Law, and Cyber Security.</li><li>Professionals aiming to enhance their skills in global business principles and international relations.</li><li>Aspiring legal and cyber security professionals seeking a theoretical base.</li><li>Anyone interested in a comprehensive understanding of these complex and important areas.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Legal Consultant: Average Salary £45,000 - £80,000</li><li>International Law Advisor: Average Salary £55,000 - £90,000</li><li>Cyber Security Analyst: Average Salary £30,000 - £55,000</li><li>Compliance Officer: Average Salary £35,000 - £60,000</li><li>International Development Consultant: Average Salary £40,000 - £75,000</li><li>Business Analyst: Average Salary £40,000 - £70,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

LLM (Master of Laws)

LLB (Bachelor of Laws)

Legal Practice Course (LPC)

Business Law

Master of Business Law (MBL)

Graduate Diploma in Law (GDL)

Logistic Management, Merchandising & Retail Associate

<p>Unlock the keys to workplace harmony and success with our exclusive bundle of 8 essential courses: Dealing Conflict at Work, Stress Management, and Communication for HR. This comprehensive bundle is your ultimate guide to navigating the complexities of the modern workplace, equipping you with the knowledge and strategies to thrive in any professional setting. What sets this bundle apart is its collection of 3 QLS-endorsed courses, ensuring that you receive hardcopy certificates upon completion, validating your expertise in conflict resolution, stress management, and HR communication. In addition, you'll gain valuable insights from 5 relevant CPD QS-accredited courses, further enhancing your skills and credibility.</p><p>With our QLS-endorsed courses, you'll gain a deep understanding of how to effectively handle workplace conflicts, diffuse tension, and foster a harmonious environment. Our stress management course empowers you with practical techniques to overcome stress and maintain resilience, while our communication for HR course provides the essential tools for effective internal and external communication in HR roles. These courses, combined with the CPD QS-accredited ones, such as corporate risk and crisis management and decision making, provide a well-rounded skill set that is in high demand in today's competitive job market.</p><p>Key Features of the Dealing Conflict at Work, Stress Management and Communication for HR Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Dealing Conflict at Work, Stress Management and Communication for HR bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Dealing with Conflict at Work</strong></li><li><strong> QLS Course 02: Workplace Stress Management</strong></li><li><strong> QLS Course 03: Communication for HR</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Corporate Risk And Crisis Management - Online Course</li><li><strong>Course 02:</strong> Conflict Resolution</li><li><strong>Course 03:</strong> Decision-Making and Critical Thinking</li><li><strong>Course 04:</strong> Performance Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Dealing Conflict at Work, Stress Management and Communication for HR courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p>Whether you're an HR professional, team leader, manager, or aspiring to advance your career, this bundle is tailored to meet your specific needs. Gain the confidence to resolve conflicts, manage stress, and communicate effectively, regardless of your industry or organizational level. Equip yourself with the knowledge and certifications that employers value, and propel your career forward with our bundle of courses.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop advanced conflict resolution skills to effectively manage workplace conflicts.</li><li>Apply stress management techniques to enhance personal well-being and productivity.</li><li>Master the art of communication for HR professionals, fostering effective relationships and collaboration.</li><li>Acquire crisis management strategies to mitigate risks and protect organizational reputation.</li><li>Enhance critical thinking and decision-making abilities for improved problem-solving.</li><li>Implement performance management techniques to optimize employee productivity and engagement.</li><li>Cultivate complete communication skills for personal and professional success.</li></ul> <p>Our bundle of Dealing Conflict at Work, Stress Management, and Communication for HR courses is designed to equip you with the essential knowledge and skills to thrive in the workplace. With a focus on practical strategies and theoretical insights, this bundle provides a comprehensive understanding of conflict resolution, stress management, and effective communication in HR roles. You'll gain in-depth knowledge from our QLS-endorsed courses and broaden your expertise with our CPD QS-accredited courses. Whether you're seeking to enhance your professional skills or improve workplace dynamics, this bundle is your key to success.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>HR professionals seeking to enhance their conflict resolution and communication skills</li><li>Team leaders and managers aiming to foster a harmonious work environment</li><li>Individuals interested in advancing their career prospects in HR roles</li><li>Anyone looking to develop stress management techniques for personal well-being</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>HR Manager: £35,000 - £60,000 per year</li><li>Conflict Resolution Specialist: £30,000 - £50,000 per year</li><li>Communication Officer: £25,000 - £40,000 per year</li><li>Risk and Crisis Management Consultant: £40,000 - £70,000 per year</li><li>Performance Manager: £30,000 - £55,000 per year</li><li>Leadership Development Specialist: £35,000 - £60,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Learning & Development

Stress Management

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Institute of Leadership & Management (ILM)

Dealing Conflict at Work, Stress Management and Communication for HR

<p>Unlock the power of logistics, supply chain, and retail management with our comprehensive bundle of eight professionally developed courses. This package offers a combination of three QLS-endorsed courses, including Logistic Management, Supply Chain Management, and Retail. Expand your knowledge, refine your strategic abilities, and enhance your career prospects all from the comfort of your home. What's more, each QLS course comes with a tangible hardcopy certificate to exemplify your expertise and dedication.</p><p>Further, our bundle includes five CPD QS accredited courses that are intricately tailored to provide relevant insights into Product Management, Retail Psychology, Strategic Planning and Analysis for Marketing, Visual Merchandising, and Purchasing and Procurement. This exclusive bundle has been specifically designed to give you a thorough understanding of all aspects of modern retail, logistics, and supply chain management.</p><p>Our carefully curated content will offer a deep dive into theories, models, and practices that govern these domains. Don't miss out on the opportunity to fortify your knowledge and stand out in the competitive corporate arena. This Logistics, Supply Chain, and Retail Management course bundle could be the key to unlocking your professional potential!</p><p><strong>Key Features of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: </strong>Investment Banking</li><li><strong> QLS Course 02: </strong>Introduction to Corporate Finance</li><li><strong> QLS Course 03: </strong>Financial Investigator : Financial Crimes</li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01: </strong>Financial Analysis</li><li><strong>Course 02: </strong>Financial Reporting</li><li><strong>Course 03:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 04: </strong>Internal Audit Skills Diploma Level 5</li><li><strong>Course 05: </strong>Bookkeeping &amp; Accounting</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01: </strong>Professional CV Writing</li><li><strong>Course 02: </strong>Job Search Skills</li><li><strong>Course 03:</strong> Self Esteem &amp; Confidence Building</li><li><strong>Course 04: </strong>Professional Diploma in Stress Management</li><li><strong>Course 05: </strong>Complete Communication Skills Master Class</li></ul></ul><ul><li>Convenient Online Learning: Our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle:</strong></p><ul><li>Master the foundational principles and techniques of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator .</li><li>Develop advanced proficiency in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator methodologies and strategies.</li><li>Acquire in-depth knowledge of the latest trends and advancements in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator .</li><li>Enhance your problem-solving and critical thinking abilities within the context of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator .</li><li>Cultivate strong communication and collaboration skills essential for success in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator .</li></ul> <p>This all-encompassing bundle in Logistic, Supply Chain, and Retail Management is designed to equip you with the strategic mindset required to excel in the competitive market. Whether you aspire to manage a retail store, supervise a logistics chain, or excel in the procurement sector, this course bundle will pave your way to success. Each course within the bundle meticulously covers the theoretical aspects of these areas, providing you with a comprehensive understanding.</p><p>With three QLS-endorsed and five CPD QS accredited courses, this bundle offers a holistic approach to learning. It covers every crucial aspect - from product management and retail psychology to strategic marketing planning and visual merchandising. This in-depth knowledge would be instrumental in making informed decisions, boosting performance, and improving career prospects.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring professionals keen on gaining expertise in logistics, supply chain, and retail management.</li><li>Individuals looking to enhance their skills in strategic planning, marketing analysis, and visual merchandising.</li><li>Those aiming for a career change and looking for a solid foundation in the mentioned areas.</li><li>Professionals already in the field, seeking to upgrade their knowledge and advance their career.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Logistics Manager - Average Salary: £34,000-£52,000</li><li>Supply Chain Analyst - Average Salary: £27,000-£40,000</li><li>Retail Store Manager - Average Salary: £23,000-£30,000</li><li>Product Manager - Average Salary: £35,000-£65,000</li><li>Strategic Planner - Average Salary: £37,000-£57,000</li><li>Purchasing and Procurement Officer - Average Salary: £20,000-£35,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Online Course Marketing

Finance Cert & Exam Prep

Corporate Learning & Development

QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator

<p>Transform your future with our stellar "Diploma in Python, Java, and Machine Learning" bundle, designed to ignite your passion for programming and data science. Dive deep into the complex world of Python and Java, two of the most versatile and widely-used programming languages of the 21st century, guided by our three QLS-endorsed courses. With this exclusive bundle, you will also receive a tangible recognition of your learning journey - hardcopy certificates that attest to your dedication and newfound skills.</p><p>Continue your thrilling journey of discovery with five additional courses, all CPD QS accredited, that expose you to the riveting realms of Azure Machine Learning, AWS SageMaker Canvas, and more. Grasp the nuances of Statistics and Probability specifically for Data Science, and master the A-Z of Data Science and Machine Learning with R, a powerful tool for statistical analysis and graphics.</p><p>Never has such a comprehensive package been offered. This course bundle not only imparts knowledge of leading programming languages but also goes beyond to equip you with a solid understanding of machine learning concepts and the exciting world of data science.</p><p>Whether you're looking to enhance your resume, break into a new field, or simply quench your thirst for knowledge, our eight-course bundle is the key to unlocking a world of potential. Get ready to redefine your learning experience and embark on an unforgettable journey of intellectual growth. Prepare to amaze yourself with what you can achieve!</p><p>Key Features of the Diploma in Python, Java and Machine Learning Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Diploma in Python, Java and Machine Learning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Python Programming</strong></li><li><strong> QLS Course 02: Introduction to Java</strong></li><li><strong> QLS Course 03: Machine Learning with Python</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Azure Machine Learning</li><li><strong>Course 02:</strong> Complete Python Machine Learning &amp; Data Science Fundamentals</li><li><strong>Course 03:</strong> Machine Learning Model Using AWS SageMaker Canvas</li><li><strong>Course 04:</strong> Statistics &amp; Probability for Data Science &amp; Machine Learning</li><li><strong>Course 05:</strong> 2021 Data Science &amp; Machine Learning with R from A-Z</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Diploma in Python, Java and Machine Learning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Gain an in-depth understanding of Python and Java, two powerful programming languages that underpin modern computing.</li><li>Develop comprehensive knowledge of machine learning concepts, principles, and techniques using both Python and AWS SageMaker Canvas.</li><li>Understand how to implement and utilise Azure Machine Learning.</li><li>Grasp the fundamentals of Data Science, including crucial statistical methods and probability theory.</li><li>Learn the complete range of applications of R in Data Science and Machine Learning.</li><li>Build a strong theoretical foundation that enables critical thinking and problem-solving in real-world scenarios.</li><li>Achieve hardcopy certificates of QLS-endorsed courses as proof of your dedication and hard-earned skills.</li></ul> <p>Elevate your intellectual capabilities with our "Diploma in Python, Java, and Machine Learning" bundle. This bundle, featuring three QLS-endorsed and five CPD QS-accredited courses, is meticulously designed to bring you the best of programming languages, data science, and machine learning. It offers a deep dive into Python and Java, extends into the promising terrain of machine learning, and wraps up with a nuanced understanding of data science and related statistical methods. Unlock new doors of possibilities with this comprehensive and profound learning journey.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in learning programming languages such as Python and Java.</li><li>Enthusiasts wanting to gain a theoretical understanding of machine learning and data science.</li><li>Professionals seeking to broaden their knowledge base and enhance their resumes.</li><li>Anyone with a passion for lifelong learning and a thirst for knowledge in tech-related fields.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li><strong>Python Developer:</strong> £30,000 - £70,000 per year. (Average Salary range in the UK)</li><li><strong>Java Developer:</strong> £70,000 per year.</li><li><strong>Machine Learning Engineer:</strong> £40,000 - £80,000 per year.</li><li><strong>Data Scientist:</strong> £35,000 - £80,000 per year.</li><li><strong>Azure/AWS Machine Learning Specialist:</strong> £40,000 - £90,000 per year.</li><li><strong>Statistician: </strong>£30,000 - £60,000 per year.</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Managed Learning Programme (MLP)

Diploma in Professional Studies (DPS)

ICDL (International Certification of Digital Literacy)

Diploma in Python, Java and Machine Learning

<p>Welcome to the world of operational and project management, where you can build the essential skills required to plan, organise, and control resources to achieve specific goals. At QLS, we have designed a bundle that will take you on an exciting journey of learning through our endorsed courses. With this bundle, you can acquire the knowledge required to become a skilled Operations Manager and Project Manager.</p><p>The bundle includes two QLS-endorsed courses and five CPD-QS accredited courses. Our Operations Management course will enable you to grasp the fundamental concepts and principles of operations management, while our Project Management course will provide you with a comprehensive understanding of project management techniques, tools and methodologies. Moreover, you will receive hardcopy certificates upon completion of our endorsed courses, which will add value to your portfolio.</p><p>The five CPD-QS accredited courses in this bundle, including Business Management, Business Analysis, Business Law, Diploma in Lean Process and Six Sigma, and Commercial Management, will enable you to gain additional skills to complement your knowledge in operational and project management.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Project Management at QLS Level 7</li><li><strong>Course 02:</strong> Advanced Diploma in Operations Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Business Management</li><li><strong>Course 04:</strong> Business Analysis</li><li><strong>Course 05:</strong> Business Law</li><li><strong>Course 06:</strong> Diploma in Lean Process and Six Sigma</li><li><strong>Course 07:</strong> Commercial Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the basic principles and techniques of operations management</li><li>Comprehend the fundamental concepts and principles of project management</li><li>Acquire in-depth knowledge of business management, analysis, law, and commercial management</li><li>Gain a thorough understanding of the lean process and Six Sigma methodology</li><li>Learn how to use tools and techniques to improve productivity and quality in operations</li><li>Enhance your problem-solving, decision-making, and critical thinking skills</li><li>Develop strong leadership, communication, and teamwork skills</li></ul><p>The QLS-endorsed Operation Management and Project Management at QLS 7 bundle is an excellent choice for individuals who want to enhance their skills in managing business operations and projects. The bundle includes two QLS-endorsed courses, Project Management and Operations Management, and five CPD-QS accredited relevant courses. The CPD-QS courses, which are Business Management, Business Analysis, Business Law, Diploma in Lean Process and Six Sigma, and Commercial Management, provide learners with practical knowledge and expertise in critical areas of business.</p><p>The Project Management course aims to provide learners with an in-depth understanding of the principles, tools, and techniques involved in managing a project effectively. The course is designed to help learners acquire the knowledge and skills required to manage all aspects of a project, including planning, scheduling, risk management, procurement, communication, and quality control. On the other hand, the Operations Management course focuses on the management of business operations and aims to equip learners with the necessary knowledge and skills to improve the efficiency and effectiveness of operations in an organisation.</p><p>Overall, these courses provide a comprehensive understanding of the core concepts and practical skills required to manage business operations and projects successfully. Completing the courses will enable learners to develop a holistic approach to business management, which will help them achieve their career goals and stand out in the job market.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who aspire to become Operations Managers or Project Managers</li><li>Professionals who are interested in improving their skills in operational and project management</li><li>Individuals who are seeking to acquire additional skills in business management, analysis, law, and commercial management</li><li>Entrepreneurs who are interested in improving their productivity and quality of operations</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Operations Manager: £28k-£70k</li><li>Project Manager: £25k-£70k</li><li>Business Analyst: £24k-£52k</li><li>Commercial Manager: £36k-£70k</li><li>Business Manager: £25k-£60k</li><li>Lean Six Sigma Consultant: £35k-£70k</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 7- Two Endorsed Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses | Lifetime Access

Operation Management and Project Management at QLS 7

<p>Do you want to improve your customer service skills and build stronger relationships with your customers? Look no further than the CRM and Phone-Based Customer Service bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing you with the knowledge and skills you need to excel in the world of customer service.</p><p>The bundle's two QLS-endorsed courses, the Diploma in Customer Relationship Management (CRM) and Phone-Based Customer Service, cover fundamental topics such as communication skills, relationship management, and phone-based customer service techniques. These courses are designed to help learners understand the importance of customer service and how it can impact business success. Upon completing these courses, learners will receive a hardcopy certificate, which adds value to their resumes and impresses potential employers.</p><p>The five CPD QS-accredited courses in this bundle further enhance learners' skills in customer service. The courses cover essential topics such as KYC, assertiveness and self-confidence development, patient customer service training, winning customers efficiently, and customer service representation. These courses provide learners with the tools and knowledge needed to handle challenging customer service situations with ease.</p><p>This bundle is ideal for individuals who want to develop their customer service skills. Whether you are an entry-level employee or an experienced professional, this bundle provides you with the knowledge and credentials needed to succeed in the customer service industry. Enrol now in the CRM and Phone-Based Customer Service bundle to take the first step towards becoming a customer service expert.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02:</strong>Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> KYC</li><li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completing the CRM and Phone-Based Customer Service bundle, learners will be able to:</p><ul><li>Understand the fundamental principles of customer relationship management.</li><li>Use phone-based customer service techniques to handle challenging situations.</li><li>Develop effective communication skills to build stronger relationships with customers.</li><li>Apply assertiveness and self-confidence development techniques to succeed in customer service.</li><li>Implement patient customer service training to handle customer complaints.</li><li>Utilise KYC techniques to verify customer identities and prevent fraud.</li><li>Win customers efficiently and represent the company with professionalism.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The CRM and Phone-Based Customer Service bundle includes two QLS-endorsed courses, Diploma in Customer Relationship Management (CRM) and a Phone-Based Customer Service. The Diploma in CRM covers fundamental topics such as CRM strategies, data analysis in CRM, deepening customer relationships, and handling customer complaints. Upon completing this course, learners will have the necessary knowledge to implement effective CRM strategies and handle customer complaints professionally.</p><p>The Phone-Based Customer Service course covers essential topics such as customer service communication strategies, building rapport over the phone, managing inbound and outbound calls, and problem-solving over the phone. This course is designed to help learners understand the importance of phone-based customer service and the skills required to succeed in this field. Upon completion of this course, learners will have the skills to handle challenging customer service situations over the phone professionally.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The CRM and Phone-Based Customer Service bundle is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Customer service managers who want to train their staff.</li><li>Entrepreneurs who want to enhance their customer service skills.</li><li>Individuals who want to pursue a career in customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18,000 to £25,000 per annum.</li><li>Customer Service Manager - £25,000 to £45,000 per annum.</li><li>Customer Experience Manager - £35,000 to £60,000 per annum.</li></ul><p><strong>Please note</strong> that the above salary ranges are for guidance only and can vary depending on factors such as location, industry, and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Customer Service

Customer Relations

Service Design Courses (SDC)

Customer Relationship Management

CRM (Customer Relationship Management)

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 360 Hours</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about HR and payroll management</li> <li>Understand the core competencies and principles of HR and payroll management</li> <li>Explore the various areas of HR and payroll management</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert human resources manager</li> </ul> </div> </div> <hr /> <h3><strong>HR and Payroll Management Training Bundle Online</strong></h3> <p>Are you interested to begin your HR and payroll management career or want to gain more advanced skills in HR and payroll management? Then this human resources manager course will help you get one step closer to your professional aspirations and develop your skills and knowledge in HR and payroll management for a rewarding career.</p> <p><strong>This Bundle Package Includes:</strong></p> <p>The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective HR and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the HR and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR and payroll management.</p> <ul> <li>HR Management Masterclass</li> <li>Recruitment Consultant Masterclass</li> <li>Payroll Training</li> <li>Recruitment, Selection and Onboarding</li> <li>Organisation structure , Bands and Grades Structures</li> <li>Designing a Performance Management System</li> <li>How to Manage Conflict in Teams</li> <li>Master In Time and Workload Management</li> <li>Problem Solving and Decision Making</li> <li><span>Supervisor</span></li> <li>Delegation Skills For Supervisors</li> </ul> <p>Gain HR and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Master the skills you need to propel your career forward in HR and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident human resources manager<strong> </strong>and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals.</p> <p>Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for HR and payroll management professionals who are aspiring to specialise in HR and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.</p> <p>Enrol today and take the next step towards your personal and professional goals.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive HR and payroll management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR and payroll management can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This HR and payroll management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This HR and payroll management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This HR and payroll management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">HR Management Masterclass</td> </tr> <tr> <td colspan="4">Recruitment Consultant Masterclass</td> </tr> <tr> <td colspan="4">Payroll Training</td> </tr> <tr> <td colspan="4">Recruitment, Selection and Onboarding</td> </tr> <tr> <td colspan="4">Organisation structure , Bands and Grades Structures</td> </tr> <tr> <td colspan="4">Designing a Performance Management System</td> </tr> <tr> <td colspan="4">How to Manage Conflict in Teams</td> </tr> <tr> <td colspan="4">Master In Time and Workload Management</td> </tr> <tr> <td colspan="4">Problem Solving and Decision Making</td> </tr> <tr> <td colspan="4">Supervisor</td> </tr> <tr> <td colspan="4">Delegation Skills For Supervisors</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

HR Management

HR (Human Resources)

Professional payroll & pensions qualifications (CIPP)

Trainers Course

Human Resources Management

HR Manager

HR and Payroll Management Training Bundle Online

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Know Your Customer (KYC)

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

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<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
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Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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