Harpenden

<p>Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives.</p><p>This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling.</p>This course will help participants:<ul><li>Develop core sales skills such as building rapport, questioning and presenting benefits</li><li>Identify the roles and goals of key contacts and recognize the importance of consultative selling</li><li>Understand how to achieve sales by uncovering needs, matching benefits and promoting value</li><li>Understand how to structure and control a customer interaction and set clear objectives for each account</li><li>Develop techniques for handling objections, questions and staying positive</li><li>Master the art of closing a sale and gaining agreement</li><li>Understand tactical selling and how to build multiple contacts and relationships</li><li>Develop skill and confidence in selling to both new prospects and existing customers</li></ul><section>
                    <h3>1 Consultative selling - key principles for success</h3><ul><li>Recognise the importance of consultative selling and being client-focused</li><li>Build the right processes to achieving sales targets - questions before features</li><li>Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing</li></ul> <h3>2 Consultative sales call skills</h3><ul><li>How best to structure and control a customer meeting or call to be client-centric: Four Cs</li><li>The importance of setting clear objectives for each call and account</li><li>Setting the agenda and pre-call preparation</li><li>Planning sessions</li></ul> <h3>3 Your mission, message and meaning - comparative advantage</h3><ul><li>Defining sales messages and USPs; positioning value and quality not price</li><li>Knowing your target product and services and their value to the customer</li><li>Understanding your customers buying role and qualifying the opportunity</li></ul> <h3>4 An effective sales meeting - part 1</h3><ul><li>Opening the sales interview - and building rapport</li><li>Gaining and retaining the full attention of the customer</li><li>Probing and identifying real needs using effective sales questions</li><li>Planning and practice sessions for consultative selling</li></ul> <h3>5 An effective sales meeting - part 2</h3><ul><li>Matching customer needs and wants to products and services available</li><li>Presenting your product or service using features, advantages, and benefits</li><li>Recognising and responding to buying signals and other sales opportunities</li><li>Planning and practice sessions</li></ul> <h3>6 Closing the sale successfully</h3><ul><li>Anticipating objections and seeing them as positives, including price objections</li><li>Handling objections using proven methods and models</li><li>How and when to ask for the sale professionally</li><li>Follow up and follow-through</li><li>Planning and practice sessions</li></ul> 


                </section>

The In House Training Company

Coaching Skills

Professional Selling Skills (PSS)

Meeting Skills

Counselling Skills

Sales Management

Presentation Skills

Essential selling skills (In-House)

<p>Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling.</p><p>A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business.</p>Through this experience, sales teams gain:<ul><li>Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded</li><li>Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles</li><li>An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience</li><li>A realisation of their very specific natural sales talents as individuals and as a team</li><li>A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do</li><li>An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all</li><li>Brand-new insights into working with and handling difficult people across all levels of authority</li><li>An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance</li><li>Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery</li></ul><section>
                    <h3>1 Introducing 'Natural Superheroes' for sales</h3><ul><li>What is a 'Natural Superhero'?</li><li>Defining emotional intelligence in the context of sales and why it is so important</li><li>Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically</li><li>Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting</li><li>Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling</li><li>Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless</li><li>How to take control of achieving the sales performance you really need and want for yourself and others</li><li>Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis</li></ul> <h3>2 Understanding yourself, your team members and your customers - using the Enneagram</h3><ul><li>Introducing the Enneagram and why it is so valuable to sales people and their clients</li><li>Exploring the 9 types of motivational drives and why people have different reasons for buying from you</li><li>Core types and wings - understanding the influence of other motivations either side of the core Enneagram type</li><li>How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance</li><li>The 3 levels of behaviour within your personal profile and that of your clients</li><li>Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team</li><li>How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results</li><li>How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance</li><li>How sales teams sabotage their own performance and that of other people within the team - and how to stop it</li><li>Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person?</li><li>How the Enneagram helps us in sustaining a truly great sales performance over time</li></ul> <h3>3 Why positive thinking alone doesn't work in sales</h3><ul><li>Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role</li><li>3 steps and exercises that naturally increase PMA</li><li>The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting</li><li>Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance</li></ul> <h3>4 Measuring success</h3><ul><li>How to measure the development of your individual profile as a sales person</li><li>Development planning and review</li><li>Into the future - how to continue your Natural Superhero development</li></ul> 


                </section>

Master Your Emotions

Life Coaching

Life Coach Training

Sales superheros (In-House)

Horsham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695042071629" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br id="isPasted" fr-original-style="" style="box-sizing: border-box;"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Assertiveness and Influencing Techniques&rsquo;</em>&nbsp;workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. &nbsp;Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required.</p><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695042071630" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div data-section-id="1694266245578" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Objectives&nbsp;</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. &nbsp;By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours.</p></div></div></section></div><div data-section-id="1694266514989" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></p></section></div><div data-section-id="1695042071631" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-section-id="1695048787156" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What is influencing and assertiveness?</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Sources of power</li><li fr-original-style="" style="box-sizing: border-box;">Influencing skills and choosing the right approach</li><li fr-original-style="" style="box-sizing: border-box;">When to be assertive and alternative behaviours</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Assertive behaviour</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Behavioural styles and their impact on working relationships</li><li fr-original-style="" style="box-sizing: border-box;">Identifying different behaviour types; assertive, aggressive, passive</li><li fr-original-style="" style="box-sizing: border-box;">Building confidence and negotiating a win/win result</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Developing Skills</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Communication skills &ndash; the language of influence and communication dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Different influencing techniques and when to use them</li><li fr-original-style="" style="box-sizing: border-box;">The art of saying &lsquo;No&rsquo; - having the confidence to challenge</li><li fr-original-style="" style="box-sizing: border-box;">Receiving criticism assertively and assertiveness behaviour analysis</li><li fr-original-style="" style="box-sizing: border-box;">The language of assertion</li><li fr-original-style="" style="box-sizing: border-box;">Meeting skills</li><li fr-original-style="" style="box-sizing: border-box;">Giving and receiving feedback</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with confrontation, aggression and challenges in a confident manner</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Practical Exercises and Action Planning</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan</li></ul></div></div></section></div><div data-section-id="1695048787157" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div>

Underscore Group

Assertiveness and Influencing Techniques

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695042071629" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br id="isPasted" fr-original-style="" style="box-sizing: border-box;"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">Conflict and differences of opinion are inevitable in the today&rsquo;s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis.</p><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695042071630" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Objectives&nbsp;</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">By the end of the course you will be able to:</p><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Utilise influencing skills to pre-empt and defuse conflict</li><li fr-original-style="" style="box-sizing: border-box;">Resolve conflict by choosing the right approach</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the impact of non-verbal communication in managing conflict</li><li fr-original-style="" style="box-sizing: border-box;">Use language skills necessary to get you message across in the &lsquo;right&rsquo; way</li><li fr-original-style="" style="box-sizing: border-box;">Present your case in a reasonable and responsible manner</li><li fr-original-style="" style="box-sizing: border-box;">Identify behaviours that can help or hinder interactions with others</li><li fr-original-style="" style="box-sizing: border-box;">Apply different techniques for managing conflict positively and for dealing with aggression</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></p></section></div><div data-section-id="1695042071631" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-section-id="1695048787156" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Developing Influence&nbsp;</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Networking</li><li fr-original-style="" style="box-sizing: border-box;">Sources of influence</li><li fr-original-style="" style="box-sizing: border-box;">Influencing techniques</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effective Behaviour</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Choosing the right approach</li><li fr-original-style="" style="box-sizing: border-box;">Techniques to pre-empt or defuse conflict</li><li fr-original-style="" style="box-sizing: border-box;">Behavioural styles and their impact on working relationships</li><li fr-original-style="" style="box-sizing: border-box;">Triggers to aggressive behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Managing conflict flash points</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with different behaviour types</li></ul><div style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Developing Skills &nbsp;</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Communication skills in conflict situations</li><li fr-original-style="" style="box-sizing: border-box;">Using the right language</li><li fr-original-style="" style="box-sizing: border-box;">Verbal and non verbal communications</li><li fr-original-style="" style="box-sizing: border-box;">Managing our body language</li><li fr-original-style="" style="box-sizing: border-box;">Your conflict management style analysis</li><li fr-original-style="" style="box-sizing: border-box;">Thomas Killman Conflict Handling Instrument</li><li fr-original-style="" style="box-sizing: border-box;">Working in groups</li><li fr-original-style="" style="box-sizing: border-box;">Practical exercises and case studies</li><li fr-original-style="" style="box-sizing: border-box;">The language of mediation</li><li fr-original-style="" style="box-sizing: border-box;">Transactional Analysis</li></ul></div><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Practical</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Practical exercises</li><li fr-original-style="" style="box-sizing: border-box;">Case studies</li><li fr-original-style="" style="box-sizing: border-box;">Personal action planning</li></ul></div></div></section></div><div data-section-id="1695048787157" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div>

Turning conflict into collaboration

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<h2><strong>About this Virtual Instructor Led Certificate Training Course (VILT)</strong></h2>
<p>Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations.</p>
<p>The <strong>Certificate in Asset Management Virtual Instructor Led Training (VILT)</strong> course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives.</p>
<p>Accredited by the <strong>Institute of Asset Management (IAM),</strong> this VILT course will prepare participants to sit for the <strong>IAM Asset Management Certificate</strong> qualification. The IAM exam is offered as an <em>option</em> for participants of this VILT course.</p>
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Training Objectives 

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<p>By the end of this VILT course, participants will be able to:</p>
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<li>Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation</li>
<li>Gain familiarity in the application of <strong>ISO 55000 in practice</strong></li>
<li>Access a range of models that will support the implementation of asset management in your organisation</li>
<li>Assess your understanding of the current tools and concepts applied in Asset Management</li>
<li>Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination</li>
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Target Audience 

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<p>This VILT course will <strong>benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists</strong>. It will also be useful for <strong>facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers</strong>.</p>
<p><strong>IAM Qualifications Syllabi</strong><br />
This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. <strong>Download here</strong></p>
<p><strong>IAM Qualifications Candidate Handbook</strong><br />
This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. <strong>Download here</strong></p>
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Course Level 

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<li>Basic or Foundation</li>
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Training Methods 

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<p>The VILT course will be delivered online in <strong>5 half-day sessions comprising 4 hours per day</strong>, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total)</p>
<p>Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises &amp; quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work.</p>
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<li><strong>Examples of the exercises that are used in this VILT course are as follows:</strong><br />
Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure.</li>
<li>Group exercises: Asset Management Decision Making, Incident Review &amp; Operations Optimisation.</li>
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<p><strong><em>The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course.</em></strong></p>
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Trainer

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<p>Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning.</p>
<p>He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients.</p>
<p>He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

The Principles of Asset Management - IAM Certificate in Asset Management - Virtual Instructor Led Certificate Training Course

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding the Customer</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The importance of good customer care</li><li fr-original-style="" style="box-sizing: border-box;">Selling vs. selling attitude</li><li fr-original-style="" style="box-sizing: border-box;">The reasons people buy</li><li fr-original-style="" style="box-sizing: border-box;">Adopting a positive approach</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-Awareness</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding your selling style</li><li fr-original-style="" style="box-sizing: border-box;">Adapting your selling style to your customer</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your customers buying style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective Communication and Rapport Building</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Why does communication need to be effective?</li><li fr-original-style="" style="box-sizing: border-box;">Actively listening to your customers&#39; needs</li><li fr-original-style="" style="box-sizing: border-box;">Right question at the right time</li><li fr-original-style="" style="box-sizing: border-box;">The impact of positive and emotive language</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking a Consultative Approach</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Different styles of selling</li><li fr-original-style="" style="box-sizing: border-box;">Taking a consultative approach to selling</li><li fr-original-style="" style="box-sizing: border-box;">Preparation techniques</li><li fr-original-style="" style="box-sizing: border-box;">Buyer behaviour and motivation</li><li fr-original-style="" style="box-sizing: border-box;">A selling approach to match the buyers mind</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Presenting the Solution</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Selling the benefits</li><li fr-original-style="" style="box-sizing: border-box;">Sales tool kit</li><li fr-original-style="" style="box-sizing: border-box;">Unique sales points</li><li fr-original-style="" style="box-sizing: border-box;">Advanced questioning techniques</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Six</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gaining Commitment</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Recognising and acting upon buying signals</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with customers concerns</li><li fr-original-style="" style="box-sizing: border-box;">No means no?</li><li fr-original-style="" style="box-sizing: border-box;">How to cope in stressful situations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Seven</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Confirming the Sale</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Confirming or closing?</li><li fr-original-style="" style="box-sizing: border-box;">Effective confirming techniques</li><li fr-original-style="" style="box-sizing: border-box;">Going the extra mile</li></ul><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section><main fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Benefits</h3><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">For you as an individual</h6><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed.</p><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">For an employer</h6><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact.</p><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What will I learn?</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Appreciate the need for preparation before a sales appointment</li><li fr-original-style="" style="box-sizing: border-box;">Effectively identify and meet needs with advanced questioning techniques</li><li fr-original-style="" style="box-sizing: border-box;">Identify verbal and non-verbal buying signals</li><li fr-original-style="" style="box-sizing: border-box;">Construct professional answers to questions and possible objections</li><li fr-original-style="" style="box-sizing: border-box;">Present your products and/or services with the buyer in mind</li><li fr-original-style="" style="box-sizing: border-box;">Identify and use a selling style appropriate to capture the buyer&#39;s attention</li><li fr-original-style="" style="box-sizing: border-box;">Recognise and overcome major objection types</li><li fr-original-style="" style="box-sizing: border-box;">How to apply effective confirmation techniques with the buyer in mind</li></ul><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Real Play Option</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The group is split the group into 2 sub-groups, one with the actor, the other with the trainer.</li><li fr-original-style="" style="box-sizing: border-box;">Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied.</li><li fr-original-style="" style="box-sizing: border-box;">The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction.</li><li fr-original-style="" style="box-sizing: border-box;">The outcome is the responsibility of the team(s) - not the performers.</li></ul><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.</p></section></article></div><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></div></section></main></section></article></div>

Dickson Training Ltd

Essential Selling Skills

<div data-section-id="1695385309833" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning.</p></div></div></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695042071629" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This is a highly interactive and practical course which will help you to use influencing and decision<br fr-original-style="" style="box-sizing: border-box;">making techniques.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions.</p><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695042071630" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div data-section-id="1694266245578" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Objectives</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By the end of the course you will be able to:</strong></p><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Utilise a variety of new techniques to enhance your influencing skills</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the impact of non-verbal communication and use it to enhance influencing behaviours</li><li fr-original-style="" style="box-sizing: border-box;">Use language skills necessary to get your message across in an influential way</li><li fr-original-style="" style="box-sizing: border-box;">Apply different techniques for dealing with aggression</li><li fr-original-style="" style="box-sizing: border-box;">Understand VUCA &ndash; Volatility, Uncertainty, Complexity &amp; Ambiguous</li><li fr-original-style="" style="box-sizing: border-box;">Use Perception, Bias, Decision Making and Judgement</li><li fr-original-style="" style="box-sizing: border-box;">Understand personal preferences and approaches to Decision Making</li><li fr-original-style="" style="box-sizing: border-box;">Speed read others approach to decision making</li><li fr-original-style="" style="box-sizing: border-box;">Apply Mindsets, Skillsets and Toolsets for decision making</li></ul></div></div></section></div><div data-section-id="1694266514989" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></p></section></div><div data-section-id="1695042071631" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-section-id="1695048787156" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><div data-section-id="1695060919750" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is influencing?</strong></h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Sources of power</li><li fr-original-style="" style="box-sizing: border-box;">Influencing skills</li><li fr-original-style="" style="box-sizing: border-box;">Choosing the right approach</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Skills</strong></h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Communication skills &ndash; the language of influence</li><li fr-original-style="" style="box-sizing: border-box;">Different influencing techniques and when to use them</li><li fr-original-style="" style="box-sizing: border-box;">Having the confidence to challenge</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with confrontation and challenges in a confident manner</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Decision Lifecycle &ndash; Personal&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Preferences</strong></h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Understand the human facts that influence decision making</li><li fr-original-style="" style="box-sizing: border-box;">Understanding personal preferences and approaches to Decision Making</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of Perception, Bias and judgement in decision making</li><li fr-original-style="" style="box-sizing: border-box;">Speed reading others approach to decision making</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Frameworks to provide context for decision&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">making</strong></h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Understand the business factors that influence decision making - VUCA</li><li fr-original-style="" style="box-sizing: border-box;">The Cynefin Framework &ndash; decision making in complex situations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding which business context, you operate in &ndash; simple, complicated, complex or chaotic</li><li fr-original-style="" style="box-sizing: border-box;">Understanding how to decide in complexity</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Practical</strong></h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Practical exercises</li><li fr-original-style="" style="box-sizing: border-box;">Case studies</li><li fr-original-style="" style="box-sizing: border-box;">Personal action planning</li></ul></div></div></section></div><div data-section-id="1695060919751" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div></div></section></div><div data-section-id="1695048787157" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div>

Influencing and Decision Making

<div data-section-id="1695385309833" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes.</p></div></div></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695042071629" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input.</p><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios.</p><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695042071630" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div data-section-id="1694266245578" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Objectives</h3><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);">By the end of the course you will be able to:</p><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">State the principles of effective negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Prepare effectively for different types of negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Set negotiation objectives and identify what can be &lsquo;traded&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Explain how assertiveness and influencing skills can affect outcomes</li><li fr-original-style="" style="box-sizing: border-box;">Deploy appropriate strategies and tactics to achieve the best results</li><li fr-original-style="" style="box-sizing: border-box;">Use different techniques to deal with difficult customers and difficult situations</li></ul></div></div></section></div><div data-section-id="1694266514989" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(89, 89, 89); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></p></section></div><div data-section-id="1695042071631" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-section-id="1695048787156" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><div data-section-id="1695060919750" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Influencing&nbsp;</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Seek first to understand, and then be understood</li><li fr-original-style="" style="box-sizing: border-box;">The importance of understanding the other party&rsquo;s position and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">The power of non-verbal communication</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with difficult customers and difficult situations whilst maintaining a positive relationship</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">How to approach negotiations</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Identifying potential negotiations and preparing for potential outcomes</li><li fr-original-style="" style="box-sizing: border-box;">Aiming for results which deliver win/win outcomes</li><li fr-original-style="" style="box-sizing: border-box;">Developing a win/win mindset and behaviours</li><li fr-original-style="" style="box-sizing: border-box;">Rights and responsibilities of negotiators</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Setting Negotiation Objectives</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Clarifying essential, desirable and ideal objectives</li><li fr-original-style="" style="box-sizing: border-box;">Assessing the most favoured, realistic target and walk away positions</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Negotiation Process&nbsp;</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">The importance of preparation</li><li fr-original-style="" style="box-sizing: border-box;">Creating an opening proposal</li><li fr-original-style="" style="box-sizing: border-box;">Where to pitch the opening proposal</li></ul><div style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Bargaining/Trading - Gaining Momentum</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Knowing your parameters &ndash; what can be traded?</li><li fr-original-style="" style="box-sizing: border-box;">Choosing a strategy and tactics</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with questionable tactics and ploys</li><li fr-original-style="" style="box-sizing: border-box;">Building rapport &ndash; the communication process</li><li fr-original-style="" style="box-sizing: border-box;">Asking the right questions and active listening</li><li fr-original-style="" style="box-sizing: border-box;">Being assertive, demanding your rights and ensuring you meet your responsibilities</li></ul></div><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Closing Techniques</h5><ul style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><li fr-original-style="" style="box-sizing: border-box;">Trial and actual closing techniques</li><li fr-original-style="" style="box-sizing: border-box;">Signalling</li><li fr-original-style="" style="box-sizing: border-box;">Summarising and documenting the agreement</li><li fr-original-style="" style="box-sizing: border-box;">Follow up and implementation of the deal</li></ul></div></div></section></div><div data-section-id="1695060919751" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div></div></section></div><div data-section-id="1695048787157" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div>

Negotiation Skills

London

Overview
Interest Rate Options are an essential part of the derivatives marketplace. This 3-Day programme will equip you to use, price, manage and evaluate interest rate options and related instruments. 

The course starts with a detailed review of option theory, from a practitioner’s viewpoint. Then we cover the key products in the rates world (caps/floors, swaptions, Bermudans) and their applications, plus the related products (such as CMS) that contain significant ’hidden’ optionality. We finish with a detailed look at the volatility surface in rates, and how we model vol dynamics (including a detailed examination of SABR). 

The programme includes extensive practical exercises using Excel spreadsheets for valuation and risk-management, which participants can take away for immediate implementation

Who the course is for
This course is designed for anyone who wishes to be able to price, use, market, manage or evaluate interest rate derivatives.
Interest-rate sales / traders / structurers / quants
IT
Bank Treasury
ALM
Central Bank and Government Treasury
Funding managers
Insurance Investment managers
Fixed Income portfolio managers

Course Content
To learn more about the day by day course content please request a brochure.
To learn more about schedule, pricing & delivery options speak to a course specialist now

Finex Learning

Risk Management

Financial Derivatives

Financial Risk Management

Options Trading

Quantitative Finance

Interest Rate Derivatives - Option Pricing, Hedging & Managing Risk

<p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">This course aims to allow the learner to communicate at level A1, basic users, of the Common European Reference Framework for Languages (CERF) or level SCQF level 3.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><div data-mesh-id="comp-knkt6txj2inlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-knkt6txj2inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_27)); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(var(--color_27)); text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">C&ugrave;rsa C&ograve;mhraidh Luchd-T&ograve;iseachaidh</span></h2></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(var(--color_14)); text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">1-1 Tuition / part self-study / part taught / Downloadable soundfiles / Homework mandatory</span></span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_11)); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(var(--color_11)); text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This course is an &lsquo;Introduction to Scottish Gaelic&rsquo; formal &amp; informal conversation course aimed at new learners of the language and is written to enhance and supplement conversation classes, with additional vocabulary, exercises and explanations in the printed course handbook (to be purchased separately in our book shop).</span></p><p style="color: rgb(var(--color_11)); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(var(--color_11)); text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This course consists of 10 themed lessons, each with a vocabulary list, explanation of any language points raised, a selection of exercises and games as well as a dialogue to revise the language of that lesson. At the end of the 10 lessons is a selection of exercises and games to revise and consolidate the language points and vocabulary covered in the course,&nbsp;as well as an English to Gaelic and Gaelic to English dictionary of the course.</span></p><p style="color: rgb(var(--color_11)); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(var(--color_11)); text-align: justify;">Taught by a qualified Gaelic Teacher.</p><p style="color: rgb(var(--color_11)); text-align: justify; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(var(--color_11)); text-align: justify;">Can be delivered as a short immersion or spread over maximum 10 weeks.&nbsp;</p></div></div></div>

Love Gaelic

Languages

Gaelic

Scottish Gaelic Beginner Conversation Course for online learners worldwide.

Gaelic Beginner Conversation Course

Lincoln

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At Noble, we deliver the SLII programme in a combination of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong>in person and virtual sessions:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong> - a one-day module takes place <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">in person - there is NO option to attend virtually</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Parts 2 to 5</strong> - 4 x two-hour sessions delivered <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">virtually</em></strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- there is NO option to attend in person</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create individual success with a situational approach to leadership.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With business moving at a blistering pace, there&rsquo;s more pressure than ever for leaders to be effective at managing successful teams. But often, they don&rsquo;t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/1724427e-f924-4b7f-a1ca-7e8162b5a745/original.png" style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style&mdash;so they don&rsquo;t know how to unleash the potential of their people as their needs shift.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Leaders need to learn how to lead situationally. Blanchard&rsquo;s SLII&reg; empowers leaders to become adaptive&mdash;a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience&trade; teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/78645ffb-283b-42a4-8c69-157fd9fe085e/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p>

At Noble, we deliver the SLII programme in a combination of in person and virtual sessions:
Part 1 - a one-day module takes place in person - there is NO option to attend virtually
Parts 2 to 5 - 4 x two-hour sessions delivered virtually - there is NO option to attend in person
We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.
Programme Overview
Create individual success with a situational approach to leadership.
With business moving at a blistering pace, there’s more pressure than ever for leaders to be effective at managing successful teams. But often, they don’t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.

It’s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style—so they don’t know how to unleash the potential of their people as their needs shift.
Leaders need to learn how to lead situationally. Blanchard’s SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience™ teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.
SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.


Noble Foods

The SLII Experience™ - Powering Inspired Leaders

General Admission

<p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 68, 74);">Essential CPD to deepen your understanding and develop your skills as a therapist</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate:</strong>&nbsp;3 hours</li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Length:</strong>&nbsp;9.45am &ndash; 1.00pm (GMT)</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(58, 68, 74); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);">LIMITED PLACES &ndash; Feb date now full</span></strong><br style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">Join&nbsp;</span><a href="https://www.humangivens.com/person/rosalind-townsend/" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ros Townsend</strong></a><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">&nbsp;live online on&nbsp;</span><strong style="color: rgb(58, 68, 74); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">Tuesday 8th October 2024</strong><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">&nbsp;for this important CPD course, designed specifically for mental health professionals interested in the human givens approach.</span><em style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">&nbsp;&nbsp;</em><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">BONUS</span><em style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><i fr-original-style="" style="box-sizing: border-box;">&nbsp;&ndash; you will get a recording for 2 weeks afterwards to maximise your learning.</i></em><em fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></i></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are many occasions when a client presents with an excessive emotional response and it is not immediately apparent why this is happening. Perhaps they know that they are &lsquo;over-reacting&rsquo; in some way &ndash; getting very angry, very fearful &ndash; or are experiencing a driven urge to take a particular action &ndash; such as eating or having sex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This live online course will help you gain confidence in working safely and ethically with affect bridges to discover if an unhelpful pattern, in the form of a molar memory or sub-threshold trauma is at the root of their experience, allowing you to then determine collaboratively with your client the best ways of addressing that. During the course, there will be plenty of opportunity to ask questions of the tutor, and to engage in exercises and discussions with your peers and colleagues.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Why take this course</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you are a new HG therapist wanting to develop a clear understanding of how to utilise an affect bridge to determine if a molar memory or sub-threshold trauma is present, and to better understand the protocols for working with these, or whether you are an experienced HG practitioner looking to refresh your knowledge and delve deeper into understanding this valuable skillset, this course will help you gain the skills and understanding you need to do so safely and effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In an early article regarding molar memories, Joe Griffin termed them &lsquo;an ancient mechanism that is ruining lives&rsquo;; and the impact of such driven urges on the lives of our clients cannot be underestimated. Molar memories can, on first encountering the theory, seem complicated and unfathomable, but this course will set them &ndash; and sub-threshold traumas and the use of the affect bridge to access both &ndash; within a clear framework of understanding, linking back to the way in which our brain perceives things (referencing the APET model) and to RIGAAR (how we structure a good therapy session).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the course, numerous case studies will be shared and used as the basis for exercises, and there will be ample opportunity to link the learning to your own experiences in the therapy room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will gain a clear understanding of: how to follow the treatment protocols for working with molar memories and sub-threshold traumas &ndash; adapting these, of course, to each client&rsquo;s unique model of reality; how to safely and ethically utilise an affect bridge; and how to avoid the danger of creating any false memories.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!</p><cite fr-original-style="" style="box-sizing: border-box;">GEMMA ROGERS, COUNSELLOR/COACH</cite></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">What the training covers:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How APET and RIGAAR relate to one another</li><li fr-original-style="" style="box-sizing: border-box;">Why an understanding of APET is essential when working with affect bridge</li><li fr-original-style="" style="box-sizing: border-box;">What an affect bridge is</li><li fr-original-style="" style="box-sizing: border-box;">How to use affect bridge safely and ethically within your therapy sessions</li><li fr-original-style="" style="box-sizing: border-box;">How to avoid the risk of creating false memories</li><li fr-original-style="" style="box-sizing: border-box;">Why we must proceed with caution when undertaking affect bridges when working online</li><li fr-original-style="" style="box-sizing: border-box;">The difference (in this context) between &lsquo;positive&rsquo; and &lsquo;negative&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">The tell-tale patterns of a sub-threshold trauma and a molar memory being present</li><li fr-original-style="" style="box-sizing: border-box;">A framework to understand the presentations of both sub-threshold traumas and molar memories</li><li fr-original-style="" style="box-sizing: border-box;">How to identify a sub-threshold trauma</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the treatment protocol for sub-threshold traumas</li><li fr-original-style="" style="box-sizing: border-box;">How to identify a molar memory</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the treatment protocol for molar memories</li><li fr-original-style="" style="box-sizing: border-box;">Why molar memories sometimes present differently in complex trauma</li><li fr-original-style="" style="box-sizing: border-box;">How to use the understanding of APET and help clients to utilise affect bridge as a positive tool within their lives</li></ul></section></section></section><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 87, 95);">Who is this course suitable for?</h3><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;">This course is designed for both trainee and fully-qualified HG therapists</li><li fr-original-style="" style="box-sizing: border-box;">It is also suitable for any mental health professionals interested in the human givens approach</li><li fr-original-style="" style="box-sizing: border-box;">It is recommended to all HG practitioners by the Human Givens Institute (HGI)</li></ul><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Timings</h3></div><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">9.45 am &ndash; Join Zoom</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">10.00 am &ndash; Course session starts</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">1.00 pm &ndash; Course ends</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">In any online training it&rsquo;s important to build in regular breaks and ensure that every 20 minutes there is a shift in focus of attention to pull the eyes away from the screen. There will be two 10&ndash;15 minute comfort breaks during the training and regular opportunities for discussion and exercises in break-out rooms.</p></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Meet your tutor</h2></div><div style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><img src="https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person.jpg" alt="Rosalind Townsend, HG tutor and therapist" srcset="https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person.jpg 300w, https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person-150x150.jpg 150w, https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person-100x100.jpg 100w" sizes="100vw" style="width: 100px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 100px;" fr-original-class="fr-draggable"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Rosalind Townsend</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.humangivens.com/person/rosalind-townsend/" title="Rosalind Townsend" style="color: rgb(74, 87, 95); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(74, 87, 95);">Read more</a></p></div></section>

Human Givens College

The Missing Links – Affect Bridge, Molar Memories and Sub-threshold Trauma

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Aims:&nbsp;</strong>To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Outcome:</strong>&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will cover:</span><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We recommend you hold an Exercise Referral Qualification</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Theory paper</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research worksheet</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Analysis task</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Knowledge questions</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme design</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme delivery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Professional discussion (programme delivery)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Evaluation of programme delivery</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

Advance your expertise in food safety management with our FSSC 22000 v6 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals aiming to conduct first, second, and third-party audits of Food Safety Management Systems (FSMS) against the FSSC 22000 v6 standard.
This course offers in-depth training on the principles and practices of auditing, providing you with the skills needed to lead audit teams and evaluate the conformance and effectiveness of FSMS within organizations. You will learn how to plan, execute, report, and follow up on audits in alignment with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Obtain a globally recognized CQI and IRCA certification, significantly boosting your professional credibility in the food safety sector.
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Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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