Name: GCSE English & IELTS Exam Preparation
Price: 17 GBP
Availability: InStock

<p>In the vibrant landscape of Human Resources, where talent acquisition, employee engagement, and effective communication thrive, the average salary for professionals in the field of Human Resources Management in the UK is a lucrative £45,000 per year. But it's not just about the financial rewards; it's about the incredible potential for personal and professional growth this field offers.</p><p>Our exclusive bundle is designed to equip you with the skills and knowledge needed to excel in this dynamic field. With three comprehensive courses, you'll deeply understand modern HR practices, organisational management strategies, and workplace communication techniques.</p><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Introduction to Modern Human Resource Management</strong></li><li><strong>Organisation &amp; People Management</strong></li><li><strong>Workplace Communication Management</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of modern Human Resource Management practices, including talent acquisition, performance management, and employee development.</li><li>Acquire essential skills in organisational management, such as fostering a positive work culture, leading high-performing teams, and managing change effectively.</li><li>Master the art of workplace communication, including effective verbal and written communication, conflict resolution, and relationship building.</li><li>Gain insights into legal and ethical considerations in HR, ensuring compliance and promoting fair and inclusive practices within organisations.</li><li>Enhance your leadership abilities, enabling you to inspire and motivate teams, drive employee engagement, and create a positive work environment.</li><li>Cultivate a strategic mindset in HR management, understanding the role of HR in achieving organisational goals and driving long-term success.</li></ul><p>Our bundle comprises three comprehensive courses designed to equip you with the essential skills and knowledge to excel in the dynamic field of HR.</p><p>Thiscourse will give you a solid foundation in HR management principles and practices. Explore key topics such as talent acquisition, employee engagement, performance management, and HR metrics. Dive into the latest trends and developments in HR, understanding how to leverage technology for efficient HR processes. Navigate legal and ethical challenges, ensuring compliance with employment laws and promoting a fair and inclusive work environment.</p><p>Effective <strong>organisational and people management</strong> are crucial for driving success in any business. In this course, you will delve into the intricacies of team development, motivation, and employee empowerment. Discover strategies for building high-performing teams and promoting a positive work culture. Learn to manage diversity and inclusion within organisations, fostering an environment where everyone can thrive. Gain insights into change management, understanding how to navigate organisational transitions and effectively communicate change to stakeholders.</p><p><strong>Communication</strong> lies at the heart of any successful organisation. In this course, you will enhance your communication skills to become a master of workplace communication. Learn to craft clear and compelling messages that resonate with your audience. Develop the art of delivering impactful presentations that captivate and inspire. Acquire the techniques for facilitating productive meetings, ensuring effective collaboration and decision-making. Explore various communication channels, including written, verbal, and digital communication, and understand how to leverage them to convey messages effectively. Additionally, gain skills in conflict resolution, learning to navigate difficult conversations and building strong relationships within the workplace.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The target audience for the course is:</p><ul><li>HR professionals seek to enhance their knowledge and skills in human resource management, people management, and communication.</li><li>Managers or team leaders looking to develop their people management skills and create a positive work culture.</li><li>Individuals are transitioning into a career in HR and want a comprehensive understanding of the field.</li><li>Business owners or entrepreneurs aiming to improve their HR practices and effectively manage their workforce.</li><li>Anyone interested in acquiring practical knowledge in HR management, people management, and workplace communication.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>HR Administrator: £20,000 - £30,000 per year</li><li>HR Coordinator: £25,000 - £35,000 per year</li><li>HR Manager: £35,000 - £50,000 per year</li><li>HR Business Partner: £40,000 - £60,000 per year</li><li>HR Director: £60,000 - £100,000 per year</li><li>People Operations Manager: £45,000 - £70,000 per year</li><li>Talent Acquisition Manager: £40,000 - £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Introduction to Modern Human Resource Management</strong> absolutely free!</p><p>Upon finishing <strong>Organisation &amp; People Management</strong> and <strong>Workplace Communication Management</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

NextGen Learning

Learning & Development

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

Human Resources Management

HR Manager

Human Resources Management, People Management & Communication

General Admission

<div>
	<blockquote><p> Do you consider gaming as part of your daily routine and can't avoid it since you feel like you can't live without it? How about the finances involved in gaming? Are you having a hard time dealing with these? If so, then this course will be able to help you in the financial stability of gamers.</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Do you consider being a game developer as your dream job? Or are you someone who has been gaming for the longest time that you cannot already avoid it? Either way, are you having issues with your financial stability due to the development of the gaming industry? If so, then this course will help you by providing you with the tips and advice for gamers. You would surely learn how to make yourself financially stable without sacrificing your passion for gaming development. You will be taught how to keep track of your spending whenever you need to play games. If you are currently having a problem with finances, you need to be able to pinpoint what the causes are and how to solve this issue. The most important part of the course is where you will be able to learn the best way to finance games and learn how to handle yourself when you have financial problems related to gaming.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Game makers or developers who want to improve their financial status.</span></li>
<li><span>People who have an interest in games which need to be guided with their financial concerns.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Financial Tips for Gamers is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Assistant Producer</span></li>
<li><span>Game Designers</span></li>
<li><span>Game Developer</span></li>
<li><span>Game Programmer</span></li>
<li><span>Gamers</span></li>
<li><span>Product Manager</span></li>
<li><span>Software Developer.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Financial Tips for Gamers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Internet Safety</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Simple Guide for Buying budget Gaming</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keep Track of what you Spend</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Being Naive Can Make Your Fortune</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>If you Need Help Get It</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be Careful not to Get Hooked</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Handle Difficult Conversations at Work</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Best Way to Finance Games</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Basic Tips for Gamers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Basic Tips for Gamers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Game Design

Gaming

Online Course Marketing

Finance Cert & Exam Prep

Game Development

Financial Literacy

Basic Tips for Gamers

Harpenden

<h2>Communication Skills: In-House</h2><p>Master the tools and techniques you need to communicate effectively, confidently and professionally in the workplace, whether writing emails, speaking over the phone (including conference calls) or meeting others face-to-face.</p><p>Learn how to express yourself even more concisely, precisely and clearly with a keen focus on knowing what you want to achieve, understanding the audience and considering the context.</p><p>The workshop focuses on the more challenging situations, such as when you need to be assertive, deliver bad news or win others over to your point of view.</p><p><strong>Delivery:</strong> Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options. </p><ul><li>Learn how to select the appropriate communication medium (email, telephone or face-to-face)</li><li>Be able to organise and express messages relevant to the audience, objective and context</li><li>Know how to communicate more clearly, precisely and concisely in a range of situations</li><li>Practise new techniques to enhance your communication in the workplace</li><li>Understand how best to ask questions to establish needs and relevant information</li><li>Appreciate the impact of assumptions and know how to eradicate them</li></ul><section>
                    <h3>The communication cycle</h3><ul><li>The message we want to send isn't always what the receiver gets</li><li>Understanding the three channels of communication: visual / vocal / verbal</li><li>How challenges and misunderstandings can arise:<ul><li>When the visual disappears (telephone and teleconferencing)</li><li>When the vocal disappears (writing)</li></ul></li></ul><h3>Which medium when?</h3><ul><li>When is it best to put it in writing?</li><li>When should you use the phone?</li><li>When is face-to-face the best choice?</li><li>Issues to consider when you have difficult messages to deliver, when you want to influence and persuade, or when the situation is getting emotional</li></ul><h3>Four steps to communicating well</h3><ul><li>Thinking about your objective</li><li>Thinking about the recipient</li><li>Selecting the content</li><li>Making it compelling</li></ul><h3>Communicating effectively in writing</h3><ul><li>The importance of being clear, precise and concise</li><li>How to create a logical, coherent flow, make the content accessible and get the tone right - the A to B model</li><li>The power of short sentences and simple language</li><li>How to write emails that get read and get results</li><li>'Wimp talk' versus 'power talk' - why it's important to avoid softeners and qualifiers</li><li>How to write an effective email</li></ul><h3>Adapting your communication style</h3><ul><li>A question of style</li><li>What's yours? - questionnaire</li><li>How to adapt it</li></ul><h3>Telephone and teleconference skills</h3><ul><li>Using verbal and vocal channels</li><li>How to explain things clearly over the telephone</li></ul><h3>Assumptions and misunderstandings</h3><ul><li>Understanding the dangers</li><li>How 'mind-reading', making assumptions and jumping to conclusions can sabotage effective communication</li><li>Why you should avoid interrupting people when you think you know what they're going to say</li><li>The importance of suspending judgment, being patient and listening carefully</li><li>Making the content of your communication explicit rather than implicit</li></ul><h3>Precision questioning</h3><ul><li>How to eradicate assumptions and avoid misunderstandings</li><li>What makes a question powerful?</li><li>What questions should you avoid?</li><li>The problems with leading questions</li></ul><h3>Active listening</h3><ul><li>The power of active listening</li><li>How to show active listening</li></ul><h3>Communicating effectively face-to-face</h3><ul><li>1-to-1s and meetings</li><li>How to build and maintain rapport</li><li>Using body language and eye contact</li><li>Communicating confidently and assertively when stating your opinion, making requests or giving feedback</li></ul><h3>Difficult conversations</h3><ul><li>How to communicate well in difficult conversations</li><li>Effectively managing your emotional state</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li></ul>


                </section>

Maximum Performance

Communication Skills: In-House

<h2>Communication Skills</h2><p>Master the tools and techniques you need to communicate effectively, confidently and professionally in the workplace, whether writing emails, speaking over the phone (including conference calls) or meeting others face-to-face.</p><p>Learn how to express yourself even more concisely, precisely and clearly with a keen focus on knowing what you want to achieve, understanding the audience and considering the context.</p><p>The workshop focuses on the more challenging situations, such as when you need to be assertive, deliver bad news or win others over to your point of view.</p><ul><li>Learn how to select the appropriate communication medium (email, telephone or face-to-face)</li><li>Be able to organise and express messages relevant to the audience, objective and context</li><li>Know how to communicate more clearly, precisely and concisely in a range of situations</li><li>Practise new techniques to enhance your communication in the workplace</li><li>Understand how best to ask questions to establish needs and relevant information</li><li>Appreciate the impact of assumptions and know how to eradicate them</li></ul><section>
                    <h3>The communication cycle</h3><ul><li>The message we want to send isn't always what the receiver gets</li><li>Understanding the three channels of communication: visual / vocal / verbal</li><li>How challenges and misunderstandings can arise:<ul><li>When the visual disappears (telephone and teleconferencing)</li><li>When the vocal disappears (writing)</li></ul></li></ul><h3>Which medium when?</h3><ul><li>When is it best to put it in writing?</li><li>When should you use the phone?</li><li>When is face-to-face the best choice?</li><li>Issues to consider when you have difficult messages to deliver, when you want to influence and persuade, or when the situation is getting emotional</li></ul><h3>Four steps to communicating well</h3><ul><li>Thinking about your objective</li><li>Thinking about the recipient</li><li>Selecting the content</li><li>Making it compelling</li></ul><h3>Communicating effectively in writing</h3><ul><li>The importance of being clear, precise and concise</li><li>How to create a logical, coherent flow, make the content accessible and get the tone right - the A to B model</li><li>The power of short sentences and simple language</li><li>How to write emails that get read and get results</li><li>'Wimp talk' versus 'power talk' - why it's important to avoid softeners and qualifiers</li><li>How to write an effective email</li></ul><h3>Adapting your communication style</h3><ul><li>A question of style</li><li>What's yours? - questionnaire</li><li>How to adapt it</li></ul><h3>Telephone and teleconference skills</h3><ul><li>Using verbal and vocal channels</li><li>How to explain things clearly over the telephone</li></ul><h3>Assumptions and misunderstandings</h3><ul><li>Understanding the dangers</li><li>How 'mind-reading', making assumptions and jumping to conclusions can sabotage effective communication</li><li>Why you should avoid interrupting people when you think you know what they're going to say</li><li>The importance of suspending judgment, being patient and listening carefully</li><li>Making the content of your communication explicit rather than implicit</li></ul><h3>Precision questioning</h3><ul><li>How to eradicate assumptions and avoid misunderstandings</li><li>What makes a question powerful?</li><li>What questions should you avoid?</li><li>The problems with leading questions</li></ul><h3>Active listening</h3><ul><li>The power of active listening</li><li>How to show active listening</li></ul><h3>Communicating effectively face-to-face</h3><ul><li>1-to-1s and meetings</li><li>How to build and maintain rapport</li><li>Using body language and eye contact</li><li>Communicating confidently and assertively when stating your opinion, making requests or giving feedback</li></ul><h3>Difficult conversations</h3><ul><li>How to communicate well in difficult conversations</li><li>Effectively managing your emotional state</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li></ul>


                </section>

Communication Skills

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that over <strong>150,000 people </strong>in the UK use British Sign Language (BSL) as their first or preferred language? There's a growing need for skilled professionals who can bridge the communication gap between the Deaf and hearing communities. Are you interested in a rewarding career helping people with speech and language difficulties? If so, this comprehensive course bundle is the perfect place to begin your journey.</p><p>This unique bundle combines BSL language training with courses in speech and language therapy and audiology. You'll gain a strong foundation in BSL, develop a comprehensive understanding of speech and language disorders, and explore methods for assessment and intervention. Additionally, the interpreter training course equips you with the skills to bridge the communication gap between Deaf and hearing individuals in a professional setting.</p><p><strong>This British Sign Language (BSL) &amp; Speech Therapy Bundle:</strong></p><ul><li><strong>Course 01:</strong> British Sign Language (BSL) Level 2</li><li><strong>Course 02:</strong> Speech and Language Therapy</li><li><strong>Course 03:</strong> Audiology</li><li><strong>Course 04:</strong> British Sign Language Interpreter Training</li></ul><p>Join us on this journey of inclusion, empathy, and growth, and be a catalyst for change with this British Sign Language (BSL) Course.</p><p><strong>Learning Outcomes of British Sign Language (BSL) Bundle:</strong></p><ul><li>Gain a comprehensive understanding of British Sign Language (BSL) grammar and vocabulary.</li><li>Develop proficiency in BSL finger spelling and facial expressions.</li><li>Master the skills to effectively communicate in various BSL contexts, including everyday conversations.</li><li>Enhance your understanding of deaf culture and the importance of inclusion and accessibility.</li><li>Prepare for professional opportunities in BSL interpretation, speech and language therapy, and healthcare.</li><li>Contribute to breaking down communication barriers and promoting a more inclusive society.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of British Sign Language (BSL)</li><li>Get a <strong>free student ID card</strong> with British Sign Language (BSL) Training program (£10 postal charge will be applicable for international delivery)</li><li>The British Sign Language (BSL) is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the British Sign Language (BSL) course materials</li><li>The British Sign Language (BSL) comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong>Course 01: British Sign Language (BSL) Level 2</strong></p><ul><li>Module 01</li><li>Introduction To The Course</li><li>Fingerspelling</li><li>Vocabulary Used In Daily Lives</li><li>Common Names</li><li>Module 02</li><li>Greetings And Introduction</li><li>Question Signs</li><li>Opinions</li><li>Introduction Dialogue</li><li>Clarification</li><li>Taking Leave</li><li>Taking Leave Dialogue</li><li>Module 03</li><li>Describe People</li><li>Personal Information</li><li>Family Dialogue</li><li>Animal And Pets</li><li>Describing Family - Animals</li><li>Module 04</li><li>Weather</li><li>Transports</li><li>Transport Dialogue</li><li>Direction</li><li>Simple Direction Dialogue</li><li>Module 05</li><li>Colours</li><li>Size</li><li>Numerals</li><li>BSL Vs English Grammar Order</li><li>Module 06</li><li>Rooms</li><li>Objects</li><li>Objects Dialogue</li><li>Numbers</li><li>Using The Numbers</li><li>Days And Months Dialogue</li><li>Module 07</li><li>Home</li><li>Questions And Statements About The Home</li></ul><p>&amp; many more ... </p><p><strong>Course 02: Speech and Language Therapy</strong></p><ul><li>Module 01: An Overview of Speech Therapy </li><li>Module 02: The Science of Speech </li><li>Module 03: The Anatomy of Speech </li><li>Module 04: Characteristic of Speech: Linguistic Discipline </li><li>Module 05: Literacy and Language Development </li><li>Module 06: Child Speech &amp; Language Disorders </li></ul><p><strong>Course 03: Audiology</strong></p><ul><li>Module-01: Introduction To Audiology</li><li>Module-02: Anatomy And Physiology Of The Ear Part One</li><li>Module-03: Anatomy And Physiology Of The Ear Part Two</li><li>Module-04: Acoustics And Psycho-Acoustics</li><li>Module-05: Pure Tone Audiometry Part One</li><li>Module-06: Pure Tone Audiometry Part Two</li><li>Module-07: Pure Tone Audiometry Part Three</li><li>Module-08: Audiological Disorders Part One</li><li>Module- 09: Audiological Disorders Part Two</li><li>Module-10: Audiological Disorders Part Three</li><li>Module-11: Disorders Of The Auditory Nervous System</li><li>Module-12: Rehabilitation For Hearing Impairment Part One</li><li>Module-13: Rehabilitation For Hearing Impairment Part Two</li></ul><p><strong>Course 04: British Sign Language Interpreter Training</strong></p><ul><li>Introduction To BSL And Fingerspelling</li><li>Exchanging Personal Information</li><li>Families</li><li>Numbers (Time, Calendar And Money)</li><li>Colours</li><li>Transports</li><li>Weather</li><li>Directions</li><li>Activities/Hobbies And Sports</li><li>Description Of A Person And Clothes</li><li>Animals</li><li>Numbers (Money)</li><li>Foods And Drinks</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*4 = £51)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        190 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This British Sign Language (BSL) &amp; Speech Therapy bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise in this British Sign Language (BSL) bundle. This bundle is ideal for:</p><ul><li>Aspiring BSL Interpreters</li><li>Speech &amp; Language Therapists</li><li>Audiology Assistants</li><li>Educators</li><li>Healthcare Professionals</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This British Sign Language (BSL) bundle will allow you to kickstart or take your career to the next stage in the related sector such as:</p><ul><li>BSL Teacher</li><li>BSL Interpreter</li><li>Speech and Language Therapist</li><li>Audiologist</li><li>Social Worker</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

British Sign Language (BSL) Interpreter & Speech Therapy - CPD Certified

<div> <div>     </div> <div>  <p>Free Education University is an all-inclusive, eleven course curriculum that teaches you how to find the right financial opportunities to fund your higher education and graduate debt free!</p> <p>LEARN:</p> <ul> <li>How to write your admissions and scholarship essays</li> <li>How to find scholarships and grants specifically tailored to your personality type, hobbies, college major(s), and much more!</li> <li>How to get grants for trade or vocational school, community colleges, or a university</li> <li>How to graduate DEBT FREE!</li> </ul> <p>Check our <a href="https://studyplex.org/all-courses/">all courses</a> to upgrade your skills and become a professional in your desired field.</p> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Free Education University</td> </tr> <tr> <td><i></i></td> <td> Introduction To Free Education University </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 1 - My Undergraduate Story </td> <td> </td> <td><span><i></i> 00:26:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 2 - Funding One-Oh-One </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 3 - Question 1 </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 4 - Question 2 </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 5 - Question 3 </td> <td> </td> <td><span><i></i> 00:22:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 6 - Question 4 </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 7 - Question 5 </td> <td> </td> <td><span><i></i> 00:12:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 8 - Google Researching - Part 1 </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 9 - Google Researching - Part 2 </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 10 - Google Researching - Part 3 </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 11 - Google Researching - Part 4 </td> <td> </td> <td><span><i></i> 00:11:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 12 - Google Researching - Part 5 </td> <td> </td> <td><span><i></i> 00:24:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 14 - Conversations with Experts - Part 2 </td> <td> </td> <td><span><i></i> 00:19:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 15 - Putting in an Application </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 16 - Grit and Perseverance </td> <td> </td> <td><span><i></i> 00:16:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Achieving Debt Freedom: A Step-by-Step Guide to Graduating Debt Free

<p>The 'Mental Health Awareness Course Online' offers a comprehensive understanding of various mental health issues and disorders, aiming to raise awareness and reduce stigma. Participants will delve into topics like anxiety, stress disorders, mood-related disorders, self-harm, and more. This course provides essential insights into recognizing, understanding, and addressing mental health challenges.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Develop a foundational understanding of mental health and its importance.</li>
<li>Identify common mental health problems in children and teenagers.</li>
<li>Comprehend anxiety and stress disorders, their symptoms, and impact.</li>
<li>Explore mood-related disorders and their effects on individuals.</li>
<li>Learn about sleep-related disorders and their implications.</li>
<li>Gain insights into self-harm and suicidal tendencies, and how to respond.</li>
<li>Address stigmas surrounding mental health and promote open conversations.</li>
<li>Understand work-related stress and its impact on mental well-being.</li>
</ol>
<h3><b>Why buy this Mental Health Awareness Course Online?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Mental Health Awareness Course Online</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li>Individuals seeking to enhance their knowledge of mental health awareness.</li>
<li>Professionals in healthcare, education, and community services.</li>
<li>Human resources personnel interested in promoting mental well-being at workplaces.</li>
<li>Parents, caregivers, and educators aiming to support mental health in children and teenagers.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Mental Health Awareness Course Online</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Mental Health Awareness Course Online</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Mental Health Advocate: Promote awareness and reduce stigma in communities.</li>
<li>Mental Health Support Worker: Provide assistance to individuals dealing with mental health challenges.</li>
<li>Human Resources Manager: Implement policies that support employee mental well-being.</li>
<li>School Counselor: Offer guidance and support to students facing mental health issues.</li>
<li>Healthcare Professional: Enhance mental health awareness and support in clinical settings.</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Mental Health Awareness Course Online </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Mental Health Awareness</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Mental Health Problems in Children and Teenagers</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Anxiety and Stress Disorders</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Mood related Disorders</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Sleep-related Disorders</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Self-Harm and Suicidal Tendencies</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Stigmas about Mental Health and Illness</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Work-related stress</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Additional Reading Materials</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Additional Reading Materials - Mental Health Awareness Course Online</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Mental Health Awareness Course Online</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Mental Health Awareness

Mental Health First Aid

Mental Health

Children Mental Health

Mental Health At Work

Mental Health Awareness Course Online

<p>In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The '<strong>Effective Listening Skills for Leaders</strong>' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Comprehend the core principles and importance of effective listening in leadership roles.</li>
<li>Identify barriers to active listening and develop strategies to overcome them.</li>
<li>Apply advanced techniques to ensure full engagement and understanding during conversations.</li>
<li>Reflect on personal listening habits, recognising areas for improvement.</li>
<li>Construct a personalised action plan for continuous enhancement of listening capabilities.</li>
</ul>
<h3><b>Why buy this Effective Listening Skills for Leaders<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Effective Listening Skills for Leaders</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Effective Listening Skills for Leaders<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Emerging leaders keen on amplifying their communication skills.</li>
<li>Managers desiring a deeper connection with their teams.</li>
<li>Professionals aiming to reduce misunderstandings and conflicts at work.</li>
<li>Individuals keen on enhancing personal relationships through better listening.</li>
<li>Anyone aspiring to boost their leadership potential through effective communication.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Effective Listening Skills for Leaders</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Effective Listening Skills for Leaders</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Leader</strong>: £25,000 - £35,000</li>
<li><strong>Project Manager</strong>: £35,000 - £50,000</li>
<li><strong>Human Resources Manager</strong>: £30,000 - £45,000</li>
<li><strong>Operations Manager</strong>: £40,000 - £55,000</li>
<li><strong>Executive Coach</strong>: £50,000 - £70,000</li>
<li><strong>Organisational Development Consultant</strong>: £45,000 - £60,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 01: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Foundation of Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Your Listening Barrier?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nonverbal Cues and Body Language Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Listening for Leaders</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Listening Skills &amp; Practice</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Comprehensive Listening</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening for Comprehension</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic Listening</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening with Empathy</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Appreciative Listening</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: Wrap Up and Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Listening Skills

Leadership Skills

Active Listening

Listening & Speaking

Leadership Development

Effective Listening Skills for Leaders

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Credit Control Mastery: Strategies for Financial Stability. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Credit Control:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the fundamentals of credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role and significance of credit control in financial management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical context and evolution of credit control practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Best practices in credit management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Credit policy development and implementation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Credit terms negotiation and decision-making processes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Risk Assessment and Credit Scoring:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for assessing credit risk</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to credit scoring models</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating the creditworthiness of individuals and businesses</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Debt Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for effective debt recovery</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Debt restructuring and settlement negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Legal aspects of debt management</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Customer Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication strategies in credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining positive customer relationships</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling difficult conversations and disputes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Control Compliance:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of relevant laws and regulations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Compliance in credit reporting and data protection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in credit control</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Financial Analysis and Reporting:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Financial statement analysis for credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interpretation of key financial ratios</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Reporting structures and their impact on credit decisions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Control Tools and Technologies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Utilizing technology for efficient credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Automation in credit risk assessment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies on successful implementation of credit control tools</li></ul></li></ol>

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.

Credit Control Mastery: Strategies for Financial Stability


<p>In the United Kingdom, individuals with strong English language skills have the potential to earn substantial annual salaries. Our comprehensive GCSE English &amp; IELTS Exam Preparation bundle is designed to help you achieve success in both the GCSE English examination and the IELTS (International English Language Testing System) exam. By mastering the content in our GCSE English &amp; IELTS Exam Preparation bundle, you can pave the way to a rewarding career with yearly earnings ranging from £25,000 to £40,000 or even higher. Now is the perfect time to invest in your future and unlock the doors to a world of opportunities!</p><p>In this comprehensive bundle, you will gain proficiency in two essential courses: <strong>GCSE English </strong>and <strong>IELTS Exam Preparation</strong>. The GCSE English course hones your grammar, vocabulary, and comprehension skills, while the IELTS Exam Preparation course equips you with the strategies needed to excel in all sections of the exam. By investing in your language skills, you open doors to a range of fulfilling careers and increase your earning potential in the UK job market. Take the first step towards success by enrolling in our GCSE English &amp; IELTS Exam Preparation bundle today.</p><p><strong>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</strong></p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>GCSE English</strong></li><li><strong>IELTS Exam Preparation</strong></li></ol><p><strong>Learning Outcomes:</strong></p><p>By completing our GCSE English &amp; IELTS Exam Preparation bundle, you will achieve the following learning outcomes:</p><ol><li>Enhanced Language Proficiency: Develop a strong command of the English language, including grammar, vocabulary, and comprehension skills, to effectively communicate and express ideas.</li><li>Critical Thinking Skills: Sharpen your analytical and critical thinking abilities through engaging exercises, enabling you to interpret and evaluate various forms of written and spoken English.</li><li>Writing Excellence: Master the art of persuasive and cohesive writing, employing proper grammar, syntax, and structure to create compelling essays, reports, and articles.</li><li>Effective Communication: Improve your speaking and listening skills, enabling you to engage confidently in conversations, presentations, and discussions, both in academic and professional settings.</li><li>Exam Strategies: Acquire valuable strategies and techniques specific to the GCSE English examination and the IELTS test, empowering you to approach each section with confidence and maximize your scoring potential.</li><li>Score Improvement: Boost your chances of achieving high scores in both the GCSE English examination and the IELTS test, opening doors to academic opportunities and increasing your employability in English-speaking environments.</li></ol><p>With the demand for proficient English speakers on the rise, this bundle equips you with the necessary language proficiency to excel in your academic and professional pursuits.</p><p>In the first course of this bundle, GCSE English, you will delve into the intricacies of the English language, focusing on its grammar, vocabulary, and comprehension skills. Sharpen your critical thinking abilities and elevate your writing prowess through engaging exercises and thought-provoking assignments.</p><p>The second course, IELTS Exam Preparation, provides you with an in-depth understanding of the IELTS exam structure and strategies to ace each component. Enhance your reading, writing, listening, and speaking skills to confidently tackle the exam and achieve your desired score.</p><p>Don't miss out on this chance to enhance your language skills, boost your academic and professional prospects, and achieve success in the English-speaking world. Click here to enroll now and open the doors to a brighter future!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Students preparing for the GCSE English examination</li><li>Individuals aiming to achieve high scores in the IELTS exam</li><li>English language learners looking to improve their language skills</li><li>Professionals seeking to enhance their English proficiency for career advancement</li><li>Anyone interested in mastering the English language for personal growth</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>English Teacher - £25,000 to £40,000/year</li><li>Linguist - £28,000 to £45,000/year</li><li>Copywriter - £25,000 to £50,000/year</li><li>Content Editor - £25,000 to £45,000/year</li><li>Language Specialist - £30,000 to £50,000/year</li><li>Translator - £25,000 to £40,000/year</li><li>International Relations Officer - £30,000 to £50,000/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing <strong>GCSE English</strong> and <strong>IELTS Exam Preparation</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

English Language Teaching

English Speaking

GCSE English

IELTS Teacher

Certificate in Advanced English (CAE)

General English

GCSE English & IELTS Exam Preparation

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business people who know grammar judge others based on their correct (or incorrect) usage.</b>&nbsp;Be the professional who is able to be clear and correct in writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.</b>&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Attendees Will Be Able To:</b></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Parts of Speech and their correct uses;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to create Plurals and Possessives accurately and with certainty;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create original email / documents to employ newly-learned class material.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Grammar and Usage</strong> is a 4-hour interactive virtual class for up to ten people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Christina Vargas</span>

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong>&nbsp;YA, NEW ADULT &amp; ADULT ROMANCE</p><p style=" color: rgb(122, 122, 122);" id="isPasted" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn&rsquo;t blinked since.</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon.&nbsp;</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">At P<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">&eacute;</span>rez Literary &amp; Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of <span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.</span></span></p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it&rsquo;s a tennis match.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">More specifically, Isabel is looking for:</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Romance</i></b> &ndash;&ndash; For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes&ndash;&ndash;LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn&rsquo;t sacrifice a character&rsquo;s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">In&nbsp;<b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">New Adult</i></b>, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes.&nbsp;</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><i fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Romantasy</b></i> &ndash;&ndash; Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include <i fr-original-style="" style="box-sizing: border-box;">Fourth Wing</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">League of Gentleman Witches</i>.&nbsp;</p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on <i fr-original-style="" style="box-sizing: border-box;">Twilight</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Beautiful Creatures</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Shiver</i>&nbsp;or&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Vampire Academy</i>. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Fantasy</i></b> &ndash;&ndash; The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a &ldquo;girl has to pretend to be a boy to get her knighthood&rdquo; storyline that Pierce couldn&rsquo;t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include <i fr-original-style="" style="box-sizing: border-box;">Howl&rsquo;s Moving Castle</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Good Omens,</i>&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Kindred</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Golden Compass</i>. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it&rsquo;s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.</p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Hunger Games, Pride and Prejudice</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Mysterious Benedict Society</i>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September&nbsp;</strong><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">2024</strong></p>

LOOKING FOR: YA, NEW ADULT & ADULT ROMANCE
Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn’t blinked since.
Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon. 
At Pérez Literary & Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.
Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it’s a tennis match.
More specifically, Isabel is looking for:
Romance –– For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes––LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn’t sacrifice a character’s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.
In New Adult, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes. 
Romantasy –– Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include Fourth Wing and League of Gentleman Witches. 
As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on Twilight, Beautiful Creatures, Shiver or Vampire Academy. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.
Fantasy –– The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a “girl has to pretend to be a boy to get her knighthood” storyline that Pierce couldn’t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include Howl’s Moving Castle, Good Omens, Kindred and Golden Compass. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it’s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.
When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include The Hunger Games, Pride and Prejudice and The Mysterious Benedict Society. 
Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

TWO SPACES LEFT! 30th September Isabel Lineberry #Agent121. Looking for: YA, NEW ADULT & ADULT ROMANCE

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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					<ul>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Learn ways of handling difficult conversations.</span>
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										<span>Understand how to use empathy to facilitate a conversation.</span>
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										<span>Ask open and supportive questions.</span>
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										<span>Use tone and body language to great effect.</span>
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										<span>Handle challenges whilst remaining calm.</span>
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										<span>Learn how to reach an agreement and close the conversation gracefully.</span>
									</li>
						</ul>
				</div>
				</div>
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		</section>
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			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
									</li>
						</ul>
				</div>
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		</section>
				<section>
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				<div>
				<h2>Why should I take this course?</h2>
				</div>
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					<ul>
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										<span>High-quality e-learning content. </span>
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										<span>Course completion certificate.</span>
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										<span>Learn practical ways of handling difficult conversations.</span>
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										<span>Recognize the warning signs of impending aggression.</span>
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										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
									</li>
						</ul>
				</div>
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		</section>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<h2>Mastering Critical Conversations: On-Demand</h2>
<p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
<p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
<li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
<li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
</ul><section>
                    <h3>Managing Difficult Conversations</h3><ul><li>Obstacles to managing difficult conversations</li><li>Understanding human nature</li></ul><h3>Brain Science and the Biology of Emotion</h3><ul><li>The unique challenge of social and emotional learning</li><li>The limbic system and the amygdala hijack</li><li>Self-regulation strategy for the amygdala hijack</li></ul><h3>Delivering Challenging Messages</h3><ul><li>Managing difficult conversations</li><li>5 steps for delivering a challenging message</li><li>Verbal active listening techniques</li><li>Preparing to deliver a challenging message (scenarios)</li></ul><h3>Conversations Involving Emotion and Conflict</h3><ul><li>Two types of conflict</li><li>Spectrum of responses to conflict</li><li>Psychological type preferences and conflict</li><li>Creating an action plan</li></ul>


                </section>

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