Name: Project Manager Training Diploma
Price: 45 GBP
Availability: InStock

School of Business and Technology London

ILM Level 3 Diploma In Leadership And Management

General Admission

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Welcome to the Construction Site Supervisor bundle, where we believe in empowering you with the knowledge you need to take on any construction project with confidence. This bundle features 11 courses designed to provide you with an in-depth understanding of the construction industry and equip you with the necessary skills to excel in your role.</p><p>Our QLS-endorsed Construction Site Supervisor course is the cornerstone of this bundle. Not only will you gain valuable knowledge, but you'll also receive a QLS hardcopy certificate upon completion, which is a must-have in today's competitive job market. The certificate serves as evidence of your commitment to your professional development, and it will undoubtedly set you apart from your peers.</p><p>But that's not all. The remaining 10 courses in this bundle are relevant and CPD-QS accredited, ensuring that you receive the highest quality of education. From Workplace Health and Safety to Building Quantity Surveying, these courses are designed to broaden your knowledge and skills, allowing you to tackle any construction project with ease.</p><p>At Construction Site Supervisor, we understand that theory is just as important as practice, and that's why our courses are structured to provide you with a solid theoretical foundation. So, whether you're new to the industry or a seasoned professional, this bundle has something to offer you. Don't miss this opportunity to take your career to the next level. Enrol in the bundle right now!</p><p><strong>This Construction Site Supervisor</strong><strong> Training</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Construction Site Supervisor at QLS Level 3</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01:</strong> Site Management Safety Training</li><li><strong>Course 02:</strong> Workplace Health and Safety</li><li><strong>Course 03:</strong> Building Quantity Surveying</li><li><strong>Course 04:</strong> Land Surveying</li><li><strong>Course 05:</strong> Diploma in Construction Industry Scheme (CIS)</li><li><strong>Course 06:</strong> Introduction to Xactimate: Construction Cost Estimation</li><li><strong>Course 07:</strong> Construction Estimation using RSMeans Course</li><li><strong>Course 08:</strong> Fire Risk Assessment With Health and Safety Training</li><li><strong>Course 09:</strong> Risk Assessment</li><li><strong>Course 10:</strong> COSHH Training</li></ul><p><strong>Why Prefer This Construction Site Supervisor</strong><strong> Training</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this Construction Site Supervisor</strong><strong> bundle courses, you will be able to learn:</strong></p><ul><li>Develop a comprehensive understanding of construction site supervision and management.</li><li>Gain knowledge of site safety management and the principles of workplace health and safety.</li><li>Understand the fundamental principles of quantity surveying and land surveying.</li><li>Gain knowledge of construction industry schemes, including the Construction Industry Scheme (CIS).</li><li>Learn the basics of construction cost estimation using Xactimate and RSMeans.</li><li>Understand fire risk assessment and risk assessment principles in construction.</li><li>Gain knowledge of Control of Substances Hazardous to Health (COSHH) regulations and their application in construction.</li></ul><p><strong>***Curriculum breakdown of Construction Site Supervisor</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> Introduction to Construction Management</li><li><strong>Module 02: </strong>Preliminary Site Investigation &amp; Site Organisation</li><li><strong>Module 03:</strong> Construction Site Layout Planning and Temporary Facilities Management</li><li><strong>Module 04: </strong>Site Management</li><li><strong>Module 05:</strong> Cost Management</li><li><strong>Module 06:</strong> Health and Safety in Construction Management</li></ul><p><strong>How is the Construction Site Supervisor </strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for Individuals looking to pursue a career in construction site supervision and management.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Entry-level Construction Site Supervisor (£20,000 - £30,000)</li><li>Site Manager (£30,000 - £45,000)</li><li>Project Manager (£35,000 - £65,000)</li><li>Senior Project Manager (£50,000 - £100,000)</li><li>Construction Director (£70,000 - £150,000)</li><li>Chief Operating Officer (£100,000+ per annum)</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Construction Site Supervisor at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Academy for Health and Fitness

Apex Learning

Sports Agent Training

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!<br />This </strong><strong>Diploma in Speech Therapy at QLS Level 5</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p>In the United Kingdom, 1.4 million children have speech and language difficulties. Thankfully, with the correct therapy, they may overcome their speech issues and learn to express themselves without difficulty. If you want to work in a field where you can assist people to live better lives, speech therapy is for you. Our team have designed the Speech Therapy course specialised only for those who aspire to be speech therapists.</p><p>The Speech Therapy at QLS Level 5 course will start by providing a solid foundation in Speech Therapy. First, it will educate you about the science and anatomy of speech. Next, you will comprehend the linguistic disciplines, speech and language difficulties, how to diagnose and treat them, and how to assist children and adults in overcoming them. Finally, it will cover how speech therapy may help children learn to talk more efficiently and express themselves more clearly in written and spoken forms.</p><p>Given the UK market, speech therapy is a rewarding and diversified career. It allows you to make a difference, as well as a high level of independence and excellent work opportunities. You will be able to assist people in getting healthier and living better lives. Additionally, we have some amazing content for this course to ensure you stick around until the end. So, Enrol Now!</p><p><strong>Learning Outcomes</strong></p><ul><li>Get a complete overview of speech therapy.</li><li>Recognise the risk factors for the development of communication difficulties.</li><li>Learn about the disorders that can affect children and their developmental stages.</li><li>Learn how to deal with communication issues in people.</li><li>Capability to recognise and diagnose a wide range of disorders.</li><li>Create development techniques for those who have literacy or linguistic issues.</li><li>Raising public awareness of communication difficulties and how to deal with them.</li></ul><p>This Speech Therapy at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence!</p><p><strong>Why Prefer This Speech Therapy at QLS Level 5 Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> &amp; another accredited by <strong>CPDQS </strong>which is completely free.</li><li>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><ul><li>Module 01: An Overview of Speech Therapy</li><li>Module 02: The Science of Speech</li><li>Module 03: The Anatomy of Speech</li><li>Module 04: Characteristic of Speech: Linguistic Discipline</li><li>Module 05: Literacy and Language Development</li><li>Module 06: Child Speech &amp; Language Disorders</li><li>Module 07: Adult Speech &amp; Language Disorders</li><li>Module 08: How to Help a Child with SL Difficulties</li></ul><p>Here is the curriculum breakdown of the Speech Therapy at QLS Level 5 course:</p><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the <strong>Diploma in Speech Therapy at QLS Level 5</strong> exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Speech Therapy at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want!</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required.</p><ul><li>Parents</li><li>Teacher.</li><li>Anyone who wishes to learn about speech therapy.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>By finishing our course, you will be able to exhibit your acquired knowledge of Speech Therapy consistently. It will help you explore jobs in different organisations, including -</p><ul><li>Schools.</li><li>Rehabilitation facilities.</li><li>Medical and clinic services.</li><li>Rural health clinics.</li><li>Centres for Speech and Hearing.</li><li>Office of a therapist.</li></ul><p>A speech therapist's annual salary ranges from £30,000 to £60,000.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Diploma in Speech Therapy at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>After successfully completing the <strong>Diploma in Speech Therapy at QLS Level 5</strong>, you can order an original hardcopy certificate of achievement endorsed by <strong>the Quality Licence Scheme</strong> and also you can order <strong>CPDQS</strong><strong>Accredited Certificate </strong>that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.</p> </div>

                        </div>

Speech Therapy at QLS Level 5

<p>With our Level 7 Diploma in Cleaning Supervision, which has been approved by QLS, you can enter a world of opportunity and knowledge. Cleaning is more than simply a chore; it's an essential component of any field and setting. Our thorough curriculum covers a variety of cleaning duties, equipment, safety procedures, and even the ins and outs of establishing and running a cleaning business, giving you the information and abilities to excel in cleaning supervision. This course offers a route to success in the field of cleaning supervision, whether you're a seasoned cleaner wishing to further your career or a novice.</p><p>You'll learn about the variety of cleaning jobs available, from house cleaning to cleaning commercial kitchens, workplaces, and outdoor spaces, in this engaging programme. Discover how to manage unusual trash and guarantee chemical safety. Explore the complexities of running a cleaning company, including staff management, marketing, and client satisfaction, in addition to the cleaning necessities. By concentrating on your organisational and communication abilities, you'll be well-equipped to effectively represent your employer and boss. With our Level 7 Diploma in Cleaning Supervision, you may improve your employment chances in the cleaning sector.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Master diverse cleaning techniques and equipment usage</li><li>Ensure safety through chemical handling and waste management</li><li>Acquire the skills to start and run a successful cleaning business</li><li>Develop effective management, organisational, and communication skills</li><li>Provide quality cleaning services and achieve customer satisfaction</li><li>Represent your organisation and supervisor competently</li></ul><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the Cleaning Supervisor </strong><strong>Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Level 7 Diploma in Cleaning Supervisor</strong></p><ul><li><strong>Module 01:</strong> The Diversity of Cleaning Jobs</li><li><strong>Module 02:</strong> Cleaning Equipment, Products, and Clothing</li><li><strong>Module 03:</strong> House Cleaning</li><li><strong>Module 04:</strong> Food Kitchen and Commercial Kitchen Cleaning</li><li><strong>Module 05:</strong> Bathrooms and Toilets</li><li><strong>Module 06:</strong> Office Cleaning</li><li><strong>Module 07:</strong> Cleaning External Surfaces and Areas</li><li><strong>Module 08:</strong> Dealing with Non-Routine Waste</li><li><strong>Module 09:</strong> Chemical Safety, Key holding and Alarm Codes for Cleaners</li><li><strong>Module 10:</strong> Starting a Cleaning Business and Planning for it</li><li><strong>Module 11:</strong> Running the Business with Quality Service</li><li><strong>Module 12:</strong> Customer Satisfaction</li><li><strong>Module 13:</strong> Management of Staff</li><li><strong>Module 14:</strong> Marketing, Advertising and Sales</li><li><strong>Module 15:</strong> Expansion Management</li><li><strong>Module 16:</strong> Skills of an Effective Administrator</li><li><strong>Module 17:</strong> Representing Your Boss and Company</li><li><strong>Module 18:</strong> Organisational Skills</li><li><strong>Module 19:</strong> Communication Skills</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will be provided with the Level 7 Diploma in Cleaning Supervisor certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Level 7 Diploma in Cleaning Supervisor is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Level 7 Diploma in Cleaning Supervisor course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Level 7 Diploma in Cleaning Supervisor course opens the door for thousands of careers, including:</p><ul><li>Cleaning Supervisor: £20,000 - £30,000</li><li>Facilities Manager: £30,000 - £50,000</li><li>Operations Manager: £35,000 - £60,000</li><li>Business Owner (Cleaning Services): £25,000 - £50,000</li><li>Health and Safety Officer: £25,000 - £40,000</li><li>Quality Control Inspector: £20,000 - £35,000</li></ul>
                        </div>

Kingston Open College

NVQ Assessor

Educational Supervisor

Diploma in Education & Training (DET)

Diploma for School Business Leaders (DSBM)

Diploma in Professional Studies (DPS)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 7 Diploma in Cleaning Supervisor  - QLS Endorsed

<p>Level 5 Diploma in Social Housing Management is globally recognised and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Get empowered with the necessary knowledge and skills to support families in need and kickstart a thriving career in the housing sector of community services. Gain in-depth knowledge on managing your tenants properly or your rental income and liabilities. Enrol in the 'Social Housing Management<strong>'</strong> course to learn how to organise residential housing facilities and boost your housing management and maintenance skills to provide essential shelter services to your community.</p><p>This premium QLS endorsed Social Housing Management course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Social Housing Management course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Social Housing Management course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Learning Outcomes</strong> for the <strong>Level 5 Diploma in Social Housing Management Course:</strong></p><ul><li>Gain a comprehensive understanding of Social Housing principles and practices</li><li>Develop effective strategies for Tenant Selection and Tenant Management</li><li>Acquire skills to manage Rental Income and address Arrears effectively</li><li>Ensure Maintenance, Safety, and Security of Social Housing properties</li><li>Promote Resident Involvement and engagement in Social Housing communities</li><li>Learn strategies to handle and resolve Anti-Social Behaviours in housing settings</li></ul><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Social Housing Management</strong><strong> Includes: </strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Social Housing Management</strong></p><ul><li><strong>Module 01:</strong> Introduction to Social Housing</li><li><strong>Module 02:</strong> Tenant Selection and Tenant Management</li><li><strong>Module 03:</strong> Managing Rental Income and Arrears</li><li><strong>Module 04:</strong> Maintenance, Safety, and Security of Social Housing</li><li><strong>Module 05:</strong> Resident Involvement in Social Housing</li><li><strong>Module 06:</strong> Dealing with Anti-Social Behaviours</li><li><strong>Module 07:</strong> Career Prospects of Social Housing Manage</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will be provided with the Social Housing Management certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Social Housing Management is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Social Housing Management course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Social Housing Management course is helpful for performing better in the careers as following:</p><ul><li>Communities Project Manager.£31,374 - £46,501</li><li>Housing Litigation Solicitor.£48,000 - £52,000</li><li>Head of Asset Management.£55,000 - £65,000</li><li>Housing Maintenance Scheduler.£24,000 - £28,000</li><li>Area Sales Manager - Social Housing.£50,000 - £55,000</li></ul>
                        </div>

City & Guilds

Site Management Safety Training Scheme (SMSTS)

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Level 5 Diploma in Social Housing Management  - QLS Endorsed

<p><strong>*** Don't Spend More; Spend Smart***</strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for a <strong>Call Centre Training </strong>course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Call Centre Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Phone-Based Customer Service</li><li><strong> </strong><strong>Course 02: </strong>Customer Relationship Management</li><li><strong> </strong><strong>Course 03: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 04: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong> </strong><strong>Course 05: </strong>Sales: Psychology of Customers</li><li><strong> </strong><strong>Course 06: </strong>Telesales Executive Training</li><li><strong> </strong><strong>Course 07: </strong>Facilities Management Level 3</li><li><strong> </strong><strong>Course 08: </strong>Data Protection and Data Security Level 2</li><li><strong> </strong><strong>Course 09: </strong>Effective Communication Skills Diploma</li><li><strong> </strong><strong>Course 10: </strong>The Formula to Talk with Strangers</li><li><strong> </strong><strong>Course 11: </strong>Emotional Intelligence and Human Behaviour</li><li><strong> </strong><strong>Course 12: </strong>Content Management</li><li><strong> </strong><strong>Course 13: </strong>Touch Typing Essential Skills Level 3</li><li><strong> </strong><strong>Course 14: </strong>Stress Management Training</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Call Centre Training:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum:</strong></p><p><strong> Course 01: Phone-Based Customer Service</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong> Course 02: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 03: Retail Strategy<br /></strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07: Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong> Course 04: Public Speaking and Presentation Skill Course</strong></p><ul><li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul><p><strong> Course 05: Sales: Psychology of Customers</strong></p><ul><li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul><p><strong> Course 06: Telesales Executive Training</strong></p><ul><li>Module 1: Introduction to Tele Sales Executive Training</li><li>Module- 2: All About Telemarketing</li><li>Module 3: Elevate Sales on Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words and Phrases to Use on a Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing with Objections</li><li>Module 11: Closing the Sale/ Gaining Commitment</li><li>Module 12: Dealing with Rejection</li><li>Module 13: Close a Sale Call</li><li>Module 14: Increasing your Earnings by Expanding Sales</li></ul><p><strong> Course 07: Facilities Management Level 3</strong></p><ul><li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul><p><strong> Course 08: Data Protection and Data Security Level 2</strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p><strong> Course 09: Effective Communication Skills Diploma</strong></p><ul><li>Module 01: Business Communication</li><li>Module 02: Verbal and Non-verbal Communication</li><li>Module 03: Written Communication</li><li>Module 04: Electronic Communication</li><li>Module 05: Communicating with Graphic</li><li>Module 06: Effectively Working for Your Boss</li></ul><p><strong> Course 10: The Formula to Talk with Strangers</strong></p><ul><li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul><p><strong> Course 11: Emotional Intelligence and Human Behaviour</strong></p><ul><li>Module 01: Human Behaviour and Basic Psychological Process</li><li>Module 02: Evolutionary Perspective of Human Behaviour</li><li>Module 03: Human Intelligence</li><li>Module 04: Intelligence Test and Variations in Intelligence</li><li>Module 05: Learning and Conditioning</li><li>Module 06: Language and Communication</li><li>Module 07: Introduction to Emotion</li><li>Module 08: Emotion Influences Cognition</li><li>Module 09: Stress, Anger and Conflict</li><li>Module 10: Emotional Intelligence</li><li>Module 11: Self-Leadership</li><li>Module 12: Neuro-Linguistic Programming (NLP)</li></ul><p><strong> Course 12: Content Management</strong></p><ul><li>Module 01: Introduction to Content Management</li><li>Module 02: Content Management System (CMS)</li><li>Module 03: Basics of Content Management Systems</li><li>Module 04: Content Strategy</li><li>Module 05: Content Marketing</li><li>Module 06: Content Marketing Tools and Tactics</li><li>Module 07: Content Marketing Strategy</li></ul><p><strong> Course 13: Touch Typing Essential Skills Level 3</strong></p><ul><li>Module 01: Getting Started</li><li>Module 02: DRILL 1 The home keys</li><li>Module 03: DRILL 2 e and i, g and h</li><li>Module 04: DRILL 3 o and n, shift keys and t</li><li>Module 05: DRILL 4 extra practice . and y</li><li>Module 06: DRILL 5 , and w</li><li>Module 07: DRILL 6 m and u</li><li>Module 08: DRILL 7 v and x</li><li>Module 09: DRILL 8 sentence drills</li><li>Module 10: DRILL 9 figures</li><li>Module 11: DRILL 10 alphabetical paragraphs</li><li>Module 12: Recap</li></ul><p><strong> Course 14: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Call Centre Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Customer Care

Online Course Marketing

Customer Service

Counselling Skills

Call Center

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Call Centre Training Courses

<div style="color: rgb(88, 89, 91); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(88, 89, 91);"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Course Information</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This highly interactive course will provide guidance on why and how to implement a quality system successfully into the research laboratory. By doing so, you will position your innovation for the success it deserves. But leave things as they are and there is a good chance that your science will not realise its full potential should success, and its consequences, come your way.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A quality system in your research laboratory is the most effective and efficient way to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Help scientists work more efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Ensure discoveries can be defended</li><li fr-original-style="" style="box-sizing: border-box;">Protect the value of intellectual property.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is particularly aimed at those working in early phase research environments which are not constrained by the regulatory requirements of the Good Practice regulations but are producing intellectual property, testing and/or products for the therapeutic market. For organisational reasons, rather than regulatory ones, this is a place where you need to get it right.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">The programme is delivered by leaders in the field who, quite simply, &lsquo;have done it&rsquo;. Whether delegates are at senior management level seeking strategic direction, a laboratory head wishing to deliver science that will stand the test of time or a quality professional thrown in at the deep end, this course will provide key insight and practical guidance to underpin future success. Based on risk based systems, tried and tested over many years in the workplace, the programme will help delegates to define, train, implement and monitor the quality of their research, irrespective of field or discipline. Delegates will learn how to help position their organisation for success.</p><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Course content:</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates will be guided thoughtfully through each key component of the process in a stimulating learning environment. The course probes all avenues of the research quality arena, from an initial understanding of the cultural aspects of the scientific discovery environment, to managing quality in outsourced research programmes. Computer systems and e-data security in the research environment will be discussed and pragmatic solutions described to help manage the ballooning cloud of e-data. In addition, the ever blurring boundary between the regulated and non-regulated research environments will be discussed and delegates given perspective on future developments in the field.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">With this knowledge, delegates will be able to get it &lsquo;right first time&rsquo;.</p><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Is this course for you?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is designed for all those involved in the research laboratory quality arena and it has been tailored to meet the needs of scientific management, bench scientists and quality professionals alike.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates get immediate access to highly experienced tutors who will share their wisdom and insights in an area where few others have been successful. The course is linked with the RQA guidance which builds on years of experience and forms the foundation of the programme.</p></div><div style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);"><br fr-original-style="" style="box-sizing: border-box;"></h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Tutors</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutors will be comprised of (click the photos for biographies):</p><img src="https://www.therqa.com/assets/tutors/17_eyd9QXJ.png" alt="Louise Handy" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h3 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Louise Handy</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Director, Handy Consulting Ltd</p><img src="https://www.therqa.com/assets/tutors/9.png" alt="Sandrine Bongiovanni" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h3 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Sandrine Bongiovanni</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Associate Director in Research and Quality Compliance, Novartis</p><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Programme</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please note timings may be subject to alteration.</p><h3 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Day 1</h3><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">09:00</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Registration</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">09:10</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Welcome and Introductions</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">09:20</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">History and Overview of the Field</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Examples of business and regulatory risks and the consequences of low quality in research. A look at the standards and guidelines that exist.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">10:00</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">The Culture, the Politics and the Scientist&#39;s Perspective</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding research environments, the drivers and the challenges.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">10:30</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Break</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">10:45</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Workshop - Risk Management</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thinking about risk management and prioritisation. Looking at the critical factors for the implementations of a successful quality system.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">12:15</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Workshop - Feedback</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">12:45</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Lunch</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">13:45</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Personnel, Plans, Procedures, Facilities, Equipment, Materials and Reagents</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Looking at planning the work, defining procedures in a way which promotes robust science without compromising brilliance and ensuring that all these elements are demonstrably fit for their intended purpose.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">14:30</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Workshop - Assay Validation</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How much validation is required at what stage? What do we need to validate an assay?</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">15:00</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Workshop - Feedback</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">15:15</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Research, Work Records, Archives and Research Review</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Data and records which are accurate, attributable, legally attestable and safe to permit reconstruction experiments and studies. Looking at aspects of the work where there is a chance to review, correct or improve the science, the data and the processes.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">16:15</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Continual Improvement and Quality Systems</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing implementation of a quality system, finding opportunities for improvement, understanding culture change.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">16:45</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Questions and Answers</h4><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">17:00</h3><h4 style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);">Close of Course</h4></div><div style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);"><br fr-original-style="" style="box-sizing: border-box;"></h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(0, 73, 144); box-sizing: border-box;" fr-original-style=" color: rgb(0, 73, 144);">Extra Information</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><ul data-tabs="00r7x0-tabs" fr-original-style="" style="box-sizing: border-box;"></ul><div data-tabs-content="example-tabs" style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">Course Material</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please note this course will run in UK timezone.</p><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">The advantages of this include:</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ability for delegates to keep material on a mobile device</li><li fr-original-style="" style="box-sizing: border-box;">Ability to review material at any time pre and post course</li><li fr-original-style="" style="box-sizing: border-box;">Environmental benefits &ndash; less paper being used per course Access to an online course group to enhance networking.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will need a stable internet connection, a microphone and a webcam.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">CPD Points</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">7 Points</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(88, 89, 91);">&nbsp;</span></p><div style="color: rgb(88, 89, 91); box-sizing: border-box;" fr-original-style=" color: rgb(88, 89, 91);"><h3 style="color: rgb(0, 164, 177); box-sizing: border-box;" fr-original-style=" color: rgb(0, 164, 177);">Development Level</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop</p></div>

Research Quality Association

Quality Systems for Research Laboratories

RQA Member

Non Member

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dive into the world of Sports Management with our comprehensive course designed to equip you with the skills necessary for effective sports organization leadership. From legal aspects and ethical considerations to financial and strategic management, this course covers all crucial areas to prepare you for success in the dynamic field of sports. Enhance your expertise and lead sports entities with confidence and competence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Grasp foundational concepts in Sports Management.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Uphold ethical standards within sports organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Lead and manage sports teams effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Operate and optimize sports facilities.</li><li fr-original-style="" style="box-sizing: border-box;">Manage financial operations specific to sports entities.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize analytics to improve team performance and strategies.</li><li fr-original-style="" style="box-sizing: border-box;">Understand and enhance athlete performance.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum</strong></p><h4 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction to Sports Management</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview of the Sports Industry:</strong> Explore the scope, significance, and basic principles of Sports Management.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 02: Law in Sports</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Legal Aspects of Sports:</strong> Understand the legal issues and regulations that impact sports organizations and activities.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 03: Ethics in Sports</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ethical Considerations:</strong> Discuss ethical challenges and standards in sports management and competition.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 04: Leadership and Team Management in Sports</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Leadership Practices:</strong> Learn leadership theories and practices applicable to managing sports teams and organizations.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 05: Sports Facility Management</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Operational Management:</strong> Strategies for the efficient operation, scheduling, and maintenance of sports facilities.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 06: Financial Management in Sports</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Economics and Budgeting:</strong> Cover financial principles, budgeting processes, and economic impact analysis in sports.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 07: Sports Analytics in the Sports Management</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Data-Driven Decision Making:</strong> Employ sports analytics to inform decisions and improve organizational strategies.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 08: Athlete Performance</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maximizing Athlete Potential:</strong> Techniques and strategies for enhancing athlete training and performance metrics.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 09: Ethnography in Sports Management</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cultural Insights:</strong> Utilize ethnographic methods to study the cultural and social aspects of sports communities.</li></ul><h4 fr-original-style="" style="box-sizing: border-box;">Module 10: Strategic Sports Management</h4><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Long-Term Planning:</strong> Develop strategic plans that ensure growth, sustainability, and competitive advantage in sports organizations.</li></ul>

RapidEDX

Sports Coaching

Sports Science

Sports First Aid

Sports Management

Sports & Fitness

<p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>Are you currently working as a leader or manager? Or do you own a business and want to manage your project? Then admit to the Project Manager course and gain skills in project management.</p><p>The purpose of the course is to teach you to understand how the project works and help you to follow the appropriate ways of managing and controlling a project. In the course, you will learn to define your plans and set goals, the system of dealing with the supporters, critics and bystanders, etc. You will also know to motivate the team members, know how to communicate with them properly, plan and schedule, and more.</p><p>Along with the Project Manager Training Course Bundle, you will get an <strong> original hardcopy certificate, transcript</strong> and a <strong>student ID card absolutely</strong><strong> FREE.</strong></p><p><strong>Courses are included with this Project Manager Training Bundle:</strong></p><ul><li><strong>Course 01:</strong> Level 3- Project Management</li><li><strong>Course 02: </strong>Performance Management</li><li><strong>Course 03: </strong>Effective Communication Skills</li><li><strong>Course 04: </strong>Applied Business Analysis Diploma</li><li><strong>Course 05:</strong> Sales Negotiation Training</li><li><strong>Course 06: </strong>Data Analysis in Excel Level 3 Course</li><li><strong>Course 07: </strong>Compliance &amp; Business Risk Management</li><li><strong>Course 08: </strong>Purchasing &amp; Procurement Course - Level 3</li><li><strong>Course 09: </strong>Facilities Management Level 3</li><li><strong>Course 10: </strong>Quality Management</li><li><strong>Course 11: </strong>Risk Management</li></ul><p><strong>Project Manager Training Course</strong> will provide you with the <strong> CPD certificate </strong>that you'll need to succeed.</p><p>All of our courses have interactive online modules that allow studying to take place where and when you want it to.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Benefits you'll get choosing Apex Learning for this Project Manager:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable experience without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><p><strong>Curriculum</strong></p><p><strong>**Project Management Training Course**</strong></p><p>Module 1: Project Management Fundamentals: Know the Principles and Get it Right</p><p>In this module of Project Management, we will cover the following topics:</p><ul><li>What is a Project?</li><li>The Four-Stage Project Lifecycle</li><li>Project Stages and Boundaries</li><li>One Reason why Projects go Wrong</li><li>The terminology used in the Project Stages</li><li>More on Project Gateways / Stage Gates</li></ul><p>Module 2: Project Definition Stage: The Vital Foundation to Your Success</p><p>In this module of Project Management, we will cover the following topics:</p><ul><li>Define your Project: Goals and Objectives</li><li>Understanding Project Scope</li><li>Dealing with Scope Creep</li><li>Project Definition: Summary</li></ul><p>Module 3: Project Planning Stage: Failing to Plan = Planning to Fail</p><p>In this module of Project Management, we will cover the following topics:</p><ul><li>The Book of the Plan</li><li>The Stakeholder Engagement Process</li><li>Stakeholder Analysis</li><li>Milestones are your Best Friends</li><li>The Work Breakdown Structure</li></ul><p>Module 4: Project Delivery Stage: Don't you Love it When a Plan Comes Together!</p><p>In this module of Project Management, we will cover the following topics:</p><ul><li>The Four Essentials of Leading your Team</li><li>Project Delivery - The Three Key Cycles</li></ul><p>Module 5: Project Closure Stage: Deep Sigh - You're Nearly Done</p><p>In this module of Project Management, we will cover the following topics:</p><ul><li>Closing your Project in an Orderly Manner</li><li>Closing Words</li></ul><p><strong>Course 2: Performance Management</strong></p><ul><li>Introduction</li><li>Performance</li><li>Key Performance Indicators</li><li>Reporting</li><li>Rewarding</li><li>Conclusion</li></ul><p><strong>Course 3: Effective Communication Skills</strong></p><ul><li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication</li><li>Great Communication Tips</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips!</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul><p><strong>Course 4: Applied Business Analysis Diploma</strong></p><ul><li>Introduction to Business Analysis</li><li>Business Processes</li><li>Business Analysis Planning and Monitoring</li><li>Strategic Analysis and Product Scope</li><li>Solution Evaluation</li><li>Career Prospect as a Business Analyst in the UK</li></ul><p><strong>Course 5: </strong><strong>Sales Negotiation Training</strong></p><ul><li>The Mind Of A Consultant</li><li>Mastering Sales Is Mastering Life Skills</li><li>The Continuous Journey</li><li>Universal Laws Of Success</li><li>The Three Pillars Of Success</li></ul><p>And many more ...</p><p><strong>Course 6: Data Analysis in Excel Level 3 Course</strong></p><ul><li>Modifying a Worksheet</li><li>Working with Lists</li><li>Analyzing Data</li><li>Visualizing Data with Charts</li><li>Using PivotTables and PivotCharts</li><li>Working with Multiple Worksheets and Workbooks</li><li>Forecasting Data</li></ul><p><strong>Course 7: Compliance &amp; Business Risk Management</strong></p><ul><li>Introduction to Compliance</li><li>Five basic elements of compliance</li><li>Compliance Management System (CMS)</li><li>Compliance Audit</li><li>Compliance and Ethics</li><li>Risk and Types of Risk</li><li>Introduction to Risk Management</li><li>Risk Management Process</li></ul><p><strong>Course 8: Purchasing &amp; Procurement Course - Level 3</strong></p><ul><li>Supply Chain Basics</li><li>Role of Procurement in an Organisation</li><li>The Purchasing Cycle</li><li>Purchasing Toolkits</li><li>Managing Competitive Bids</li><li>Quality Management</li></ul><p><strong>Course 9: Facilities Management Level 3</strong></p><ul><li>Introduction to Facility Management</li><li>Space Management</li><li>Managing Workplace Services</li><li>Human Resource and Contract Management</li><li>Lease-Purchase and Vendor Management</li></ul><p><strong>Course 10: Quality Management</strong></p><ul><li>Introduction to Quality Management</li><li>Total Quality Management</li><li>Quality Measurement and Improvement</li><li>Quality Control</li></ul><p><strong>Course 11: Risk Management</strong></p><ul><li>Introduction to Risk Management</li><li>Risk and Types of Risk</li><li>Benefits of Risk Management</li><li>Enterprise Risk Management</li></ul><p>And many more...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Training Bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Project Manager (Avg. Annual Salary: <strong>£25,000 - £65,000</strong>)</li><li>Project Scheduler (Avg. Annual Salary:<strong> £15,000 - £35,000</strong>)</li><li>Project Management Coach (Avg. Annual Salary:<strong> £30,000 - £65,000</strong>)</li><li>Quality Assurance Tester (Avg. Annual Salary: <strong>£18,000 - £50,000</strong>)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Level 3- Project Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Project Manager Training Diploma

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation.</p>Overview<p>With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer.</p><p>It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDPÂ© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance.</p></div><div id="course-pills-2"><h4>Introduction to Structured Cabling System (SCS)</h4><ul><li>Brief history of SCS</li><li>Basic copper and fibre transmission</li><li>Copper and fibre cabling</li><li>Single and multimode fibre</li><li>Step/graded index multimode fibre</li><li>Difference between Commercial Wiring and data centre cabling</li><li>Development of standards</li><li>Role of standards</li><li>ANSI/TIA 568 standard</li><li>Common standards</li><li>The new usage of cabling to support Smart building</li></ul><h4>Horizontal and Administration - Commercial Building</h4><ul><li>Standard diagram recap: ANSI/TIA-568</li><li>Functional elements and example</li><li>Scenario A: Determine the number of work areas</li><li>Scenario B: Determine the number of user locations</li><li>Zone wiring</li><li>Administration: Interconnect and cross-connect</li><li>Angled and flat panels</li><li>Creating a cabling schematic design</li><li>Convert schematic into physical layout</li><li>Calculating the material list</li></ul><h4>Horizontal and Administration - Data Centre</h4><ul><li>Standard diagram recap: TIA-942</li><li>Basic/Reduced/Typical data centre setup</li><li>Traditional 3 layers network design/ Spine and Leaf network design</li><li>Select termination hardware</li><li>Administration design</li><li>ToR/EoR/Spine &amp; Leaf cabling design</li><li>Network and cabling resiliency</li><li>Create cabling schematic design for ToR/EoR</li><li>Convert into patch panel/rack layout</li><li>Calculate the material list for ToR/EoR</li></ul><h4>Building Backbone - Commercial Building</h4><ul><li>Backbone diagram</li><li>Calculate the copper backbone requirements per Telecom Room (TR)</li><li>Calculate the fibre backbone requirements per Telecom Room</li><li>Summarize the building backbone requirements</li><li>Recognised cables</li><li>Backbone Patch panels</li><li>The maximum backbone distances</li><li>Create cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li></ul><h4>Building Backbone - Data Centre</h4><ul><li>TIA-942 based backbone topology</li><li>TIA-942 backbone requirements</li><li>Recognised backbone cable</li><li>ToR/EoR/Spine and Leaf</li><li>Backbone distance estimation</li><li>Resiliency of backbone cable routes</li><li>Creating cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li><li>Field and Fusion Termination for fibre connectors</li><li>Pre-terminated fibre trunk and copper cables</li></ul><h4>Architectural Considerations</h4><ul><li>ANSI/TIA569-D Cable pathway and spaces</li><li>Common requirements for the rooms</li><li>Definition of the rooms</li><li>Entrance Room/Demarcation</li><li>Ceiling and floor pathways types</li><li>Cable trays/basket/ladder/conduit</li><li>Inner duct/sleeve/slot</li><li>Calculating of pathway size</li><li>Cable run best practices</li><li>Cable management/AIM</li><li>Grounding and bonding</li><li>Separation distance requirements for copper cabling to power cabling</li><li>Fire stopping</li><li>Fire rated barrier</li><li>Fire rated jacket cable</li></ul><h4>Campus / Outdoor Backbone</h4><ul><li>Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit</li><li>Outdoor cable installation planning</li><li>Lightning / surge protection</li><li>Approved ground for surge protector</li><li>Creating a schematic diagram</li><li>Converting a schematic into a physical layout</li></ul><h4>Site Inspection and Testing</h4><ul><li>Visual site inspection notes</li><li>Installation common issues</li><li>Copper testing standard</li><li>Permanent link / Channel / Patch cord / MPTL testing configuration</li><li>Fibre connectors</li><li>Fibre testing standard</li><li>Tier 1 &amp; 2 certification</li><li>Fibre link definition</li><li>Fibre testing steps</li><li>Fibre inspection and cleaning</li><li>Calibrating the test sets - 3 methods</li><li>Setting up mandrel for testing</li><li>Fibre loss budget calculation</li><li>G.657 Bend insensitive fibre</li><li>Optical Time-Domain Reflectometer (OTDR)</li></ul><h4>Exam - Certified Network Cabling Design Professional (CNCDPÂ©)</h4><ul><li>The exam is a 60-minute closed book exam, with 40 multiple-choice questions.</li><li>The candidate requires a minimum of 27 correct answers to pass the exam.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Technology Specialist (CTS)

Cisco Certified Network Professional certification (CCNP)

Construction Design & Management (CDM)

Structured Cabling

IT Networking Fundamentals

Computer Networking

Certified Network Cabling Design Professional (CNCDP)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

Reading

<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

Dickson Training Ltd

Train The Trainer Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.<br fr-original-style="" style="box-sizing: border-box;">This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule. Additional optional specialist units may be studied through the IWFM portal, via our course.<br fr-original-style="" style="box-sizing: border-box;">Expert tutors are always on hand to support your learning, as well as technical advisors.<br fr-original-style="" style="box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.<br fr-original-style="" style="box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.<br fr-original-style="" style="box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.<br fr-original-style="" style="box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">IWFM Level 3 Award in Facilities Management</h3>Awarded by The Institute of Workplace and Facilities ManagementRegulated by Ofqual</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 3 Diploma in Facilities Management is designed to develop an understanding and knowledge of facilities management matters. It develops factual, procedural and theoretical knowledge and understanding to complete tasks that while well defined, may be complex and non-routine. It develops the ability to interpret and evaluate relevant information and ideas, and different perspectives or approaches.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers 4 mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Corporate Social Responsibility and Sustainability in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer and Stakeholder Relations in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specification and Procurement of Facilities Supplies and Services</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety responsiblities in FM</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">followed by 5 optional units from a wide choice of optional units , thus offering a flexible approach to suit your chosen area. Optional units include:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Budget management of facilities management operations (4 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project Management in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety Responsibilities in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the IWFM Level 4 courses, available at The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.<br fr-original-style="" style="box-sizing: border-box;">Successful learners can progress onto the Level 4 qualifications in Facilities Management, all available through The Business School.</p></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><source srcset="data:image/gif;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=" media="(max-width: 768px)" fr-original-style="" style="box-sizing: border-box;"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">IWFM Level 3 Diploma in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">&pound;1,585<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Finance options</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Study method</div>Online, self-paced</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>IWFM Level 3 Award in Facilities Management<div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></section></div>

The Business School (UK) Ltd

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

IWFM Level 3 Diploma in Facilities Management

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Expert tutors are always on hand to support your learning, as well as technical advisors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p></section><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 3 Certificate in Facilities Management (RQF)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by The Institute of Workplace and Facilities Management Regulated by Ofqual</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 3 Certificate in Facilities Management is designed to develop an understanding and knowledge of facilities management matters. It develops factual, procedural and theoretical knowledge and understanding to complete tasks that while well defined, may be complex and non-routine. It develops the ability to interpret and evaluate relevant information and ideas, and different perspectives or approaches.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers 4 mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Corporate Social Responsibility and Sustainability in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer and Stakeholder Relations in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specification and Procurement of Facilities Supplies and Services</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">followed by a choice of optional units chosen from those below to make up a total of 7 credits, thus offering a flexible approach to suit your chosen area:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Budget management of facilities management operations (4 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project Management in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety Responsibilities in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the IWFM Level 4 courses, available at The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 fr-original-style="" style="box-sizing: border-box;">IWFM Level 3 Certificate in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div>&pound;1,140<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'>Study method</span></div>Online, self-paced<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>280 hours<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>Level 3 Certificate in Facilities Management (RQF)</section><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></section></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.

IWFM Level 3 Certificate in Facilities Management

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you already on your way in your Facilities Management career?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you looking to advance into the next professional level in Facilities Management?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Expert facilities management tutors are always on hand to support your learning, as well as technical advisors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each facilities management assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.</p></section><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM Level 4 Certificate in Facilities Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by The Institute of Workplace and Facilities Management Regulated by Ofqual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h2 fr-original-style="" style="box-sizing: border-box;"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px;'>Resources</span></h2></section><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Briefing Document for Learners</li></ul></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It&#39;s for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course offers a flexible approach is includes two mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview of Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Managing health and safety in own area of facilities management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will then choose two of the following units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding leadership and management in facilities management<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding facilities management projects &ndash; you will need to complete this unit based on a project within your current workplace, supported by learning materials on the VLE.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FM4.07 Understanding financial management in facilities management - 6 credits</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the Level 5 qualifications in Facilities Management , all available through The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing new insights and sharing best practice. It is their vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Testimonials for our FM courses:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I feel that this course has provided me with as vast amount of knowledge which will help me with my development moving forward with my career&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I wish to thank my tutor]. His prompt, professional and knowledgeable advice not only made this an interesting learning experience but a thoroughly enjoyable one.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;it is honest and very simple to say, that this course takes me deeply in my field and I learned a lot to keep improve myself...&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;Honestly and frankly, that gave me a full experience and push of a great career development&#39;</em></p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It&#39;s for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising middle management or may be progressing from a Level 3 Qualification in Facilities Management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learners will require a good standard of written English to complete this course - GCSE Grade A-C.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the Level 5 qualifications in Facilities Management, all available through The Business School.</p></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><source srcset="data:image/gif;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=" media="(max-width: 768px)" fr-original-style="" style="box-sizing: border-box;"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">IWFM Level 4 Certificate in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">&pound;1,117<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Study method</div>Online, self-paced</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course format<a data-bs-content="The provider has told us that this is the primary format the course is delivered in." data-bs-html="true" data-bs-toggle="popover" style="color: rgb(30, 30, 240); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 30, 240);"></a></div>Reading material - PDF/e-book, slides</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>240 hours</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>IWFM Level 4 Certificate in Facilities Management<div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

Are you already on your way in your Facilities Management career?

Are you looking to advance into the next professional level in Facilities Management?

This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.

IWFM Level 4 Certificate in Facilities Management

<p>Delve into the <strong>Facilities Administrator</strong> principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3, 4 &amp; 5 with a certificate of level 5 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> Facilities Administrator</strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>Facilities Administrator</strong> as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li></ul> <p><strong>Level 4</strong></p> <ul> <li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li></ul> <p><strong>Level 5</strong></p> <ul> <li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 5 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
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                                        150 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of <strong>Facilities Administrator</strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>Facilities Administrator</strong> issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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        <div>Requirements</div>
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                             <p>Anyone can enrol in this course.</p> 
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        <div>Career path</div>
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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Hard copy certificate -
            Included
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