<p>Redundancy affects people differently. Naturally - it depends on the things that make us unique, our circumstances, experiences, personalities, career stages, our whole approach to life and work. For some of us work is a means to an end, for others it underpins our whole identity and self-esteem. For some it's a threat, for others it's an opportunity.</p>
<p>So, when we face redundancy we react differently. And the first thing we need to deal with is that reaction. We need to 'get our head around it'. This participative virtual classroom session is designed to help you do just that.</p><ul><li>UNDERSTAND WHY THIS IS HAPPENING TO YOU</li><li>RECOGNISE YOUR EMOTIONS AND YOUR REACTIONS</li><li>KNOW HOW TO TALK ABOUT IT</li><li>BUILD RESILIENCE</li><li>BE PREPARED TO USE THE SUPPORT AVAILABLE</li><li>FOCUS ON THE FUTURE</li></ul><section>
                    <h3>1. Welcome and introduction</h3><ul><li>Context for the session</li><li>Overall aim</li><li>Ground rules - including confidentiality</li></ul><h3>2. Understanding the rationale for redundancy</h3><ul><li>Business reality v human cost</li><li>Redundancy is about the job - it's not personal but it can feel that way</li><li>Understanding the reason behind the decision - why now, why my role, why me?</li></ul><h3>3. Managing the personal impact</h3><ul><li>Different people, different reactions</li><li>Emotions are natural and to be expected - a checklist of typical reactions</li><li>The rollercoaster effect</li><li>The Change Curve as a tool to show the predictable process of change - useful strategies at each stage</li><li>We need to talk about it - but what to share? Benefits and consequences of different approaches. Communicating with purpose.</li><li>Acknowledging rather than suppressing emotions is key to moving forward</li><li>Support networks and the value of reaching out for support</li></ul><h3>4. Taking control</h3><ul><li>Understanding and using the support and services on offer from the organisation</li><li>The importance of being resourceful</li><li>Tools and techniques:</li><li>Focus on what you can control and accept/let go of what you can't</li><li>Manage your self-talk</li><li>Focus on creating a new future, don't dwell in the past</li></ul><h3>5. Focusing on the future</h3><ul><li>It's your future - what you do, how and when you do it is ultimately your choice</li><li>Take stock - ten questions that may help you re-evaluate what you want</li><li>Take time to consider, reflect and evaluate what is right for you</li></ul><h3>6. Planning for the future - a checklist</h3><ul><li>Take time to create a vision of your end goal</li><li>Consider how time-critical this is for you</li><li>View this as a project - using a project plan to help keep you motivated and focused</li><li>Identify specific actions to take - and celebrate achievements and small wins</li><li>Keep focused on the end goal and the resources and support that will help you achieve this</li><li>What to do when you feel overwhelmed or stuck</li><li>Revisit your plan as new thinking and information comes to light</li><li>Have a contingency plan</li></ul><h3>7. Building resilience</h3><ul><li>The importance of building your personal resilience to support you through this journey</li><li>The four ingredients of resilience</li></ul><h3>8. Review and next steps</h3>


                </section>

Maximum Performance

Getting Your Head Around Redundancy

School of Business and Technology London

MBA Top-Up

MSc in Project Management (Advanced Entry) - Inclusive of Level 7 Pathway Diploma

<div style="color: rgb(99, 78, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(99, 78, 38);"><h1 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px;'>Having a dog is a joyful experience but an untrained dog will put stress and anxiety on the whole family.</span></h1></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h4 style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">At Cheshire Dog Services, we want to help you enjoy your dog so are happy to provide one to one training sessions for you and your dog.</h4></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><img width="600" height="400" src="https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2.jpg" alt="Dog Walker in Hale, Cheshire" srcset="https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2.jpg 600w, https://www.cheshiredogservices.co.uk/wp-content/uploads/2020/04/dog-training_2-300x200.jpg 300w" sizes="(max-width: 600px) 100vw, 600px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Having trained many different breeds from Chihuahua&rsquo;s &amp; Yorkies &ndash; Lab&rsquo;s &amp; Spaniels to Rottweiler&rsquo;s &amp; German Shepherds, I am well versed in handling most problems in any breed. I am also a member of The Guild of Dog Trainers who acknowledge the needs of dog owners &amp; their aim of a well behaved dog. The Guild fully understands the expectation society places on dog owners &amp; additionally the laws which affect them all.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">We live in an artificial environment, which can often pose many dangers to dogs. We invite pets into our home then punish or blame them for acting up like animals do. It&rsquo;s our responsibility to teach our dogs what the social boundaries are and how to live in a human environment.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Even though they become trusted family members, we need to remember that fundamentally they are animals and as beautiful and loving as they are, training is key to avoid behavioral problems that will inevitably crop up.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Have you ever noticed when a trainer handles a students&rsquo; dog in class &ndash; the dog performs amazingly well? The dog then goes back to his owner and forgets all that was taught.</p><img width="600" height="400" src="https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2.jpg" alt="Cheshire Dog Services in Altrincham" srcset="https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2.jpg 600w, https://www.cheshiredogservices.co.uk/wp-content/uploads/2018/02/dog-training_2-300x200.jpg 300w" sizes="(max-width: 600px) 100vw, 600px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">This is all down to how you handle your dog. How you are able to read the smallest changes in their body language and posture and make the confident and correct adjustments according to what is required. As a dog trainer with many years worth of experience, my aim is to pass on my skills and as much knowledge as is possible to all of my valued clients.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">When you and I work together, your dog will learn FASTER! You will enjoy a better-behaved dog in a shorter period of time whilst still being actively involved in the process of teaching your dog. As your dog learns the necessary concepts with me, you will experience the benefit of reducing your own frustration within your own training sessions at home. I help both you and your dog come together towards a common goal of a happy life together.</p></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);">Puppy 1-2-1&rsquo;s</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Pups are never too young to learn, their Mums teach them many things in the first 7/8 weeks before we take them into our lives. We need to continue to educate the pup so they know the boundaries we expect in order for them to fit into our human ways and for you to fully enjoy these wonderful creatures. Much can be done BEFORE they have had all their inoculations and are ready to walk outside.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">The key to effective training is teaching your pup that whenever he does something wrong, you immediately redirect him to what you expect and then reward for getting it right. Most of all, puppy training needs to be upbeat, consistent and rewarding with regular sessions practiced and integrated into your daily routine.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">What I&rsquo;ll cover with you at your home are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Shaping behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Crating</li><li fr-original-style="" style="box-sizing: border-box;">Basic obedience controls of Sit, down, stand, focus &amp; wait.</li><li fr-original-style="" style="box-sizing: border-box;">Recall set up, the most important command for all dogs without a doubt!</li><li fr-original-style="" style="box-sizing: border-box;">The best type of equipment use to help with training, whistles for recall, training lines, reward pouches etc.</li><li fr-original-style="" style="box-sizing: border-box;">Interactive play used to build bonds and value in you as the owner/handler through ball tugs, tugs and ropes.</li><li fr-original-style="" style="box-sizing: border-box;">How to teach the pup to &ldquo;leave it&rdquo;</li><li fr-original-style="" style="box-sizing: border-box;">Advice on leads, harnesses, treats, socialising, lead control</li><li fr-original-style="" style="box-sizing: border-box;">Answer any questions you may have resulting to your puppy</li></ul></div><div style="color: rgb(99, 78, 38); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" fr-original-style=" color: rgb(203, 151, 0);">Adolescent and mature dogs 1-2-1&rsquo;s</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Adolescence in dogs is reached by month 7-8 &amp; the dog becomes fully mature by month 18.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">We&rsquo;ll cover the following in our sessions or can focus on a specific need if required<span style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);">at&rsquo;s r</span></p></div><ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Obedience</li><li fr-original-style="" style="box-sizing: border-box;">Heel-work so your dog walks nicely by your side and doesn&rsquo;t pull.</li><li fr-original-style="" style="box-sizing: border-box;">Wait / Stay commands for both obedience and safety</li><li fr-original-style="" style="box-sizing: border-box;">Interactive play and bond building to aid recall</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Recall development is essential for all dogs big and small.</li><li fr-original-style="" style="box-sizing: border-box;">&ldquo;Leave it&rdquo; command so the dog ignores what its told to leave</li><li fr-original-style="" style="box-sizing: border-box;">Focus will allow a higher level of obedience.</li></ul><h3 style="color: rgb(203, 151, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(203, 151, 0);">I believe positive reinforcement training is the best way to create a happy and confident dog who understands what is expected of them.</h3><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">I teach owners how to establish boundaries at home and employ problem behaviour prevention strategies from early puppyhood onwards. Training and behaviour problems are resolved without the punishment-based techniques that commonly result in fear, aggression, or deterioration of the bond between dog and owner.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Instead I utilise positive methods based on well-established learning theories and behavioural science that are humane, practical and effective. I teach marker-based training, either with a clicker or word, combined with rewards of all kinds (e.g., food, toys, play, and praise).</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">All my training sessions reflect a comprehensive understanding of the dog&rsquo;s natural behaviour, and take into respect learning abilities as well as the dog&rsquo;s mental and physical developmental stages. In my classes, I strive to create a relaxed and enjoyable learning experience as I believe that the human part of the equation needs as much support and understanding as the canine component.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);">Most people learn more quickly when not subjected to criticisms and negative feedback and therefore, a positive approach to the training of the people is an integral part of all our classes.</p><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><h2 style="color: rgb(203, 151, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(203, 151, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Please contact us for prices</span></h2><p style="color: rgb(99, 78, 38); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(99, 78, 38);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(they vary depending on what&rsquo;s required)</span></p>

Cheshire Dog Services Ltd

Dog Behaviour

DOG TRAINING

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for security analysts, security technical architects, offense managers, network administrators, and system administrators using QRadar SIEM.</p>Overview<p>After completing this course, you should be able to perform the following tasks:<br />Describe how QRadar collects data to detect suspicious activities<br />Describe the QRadar architecture and data flows<br />Navigate the user interface<br />Define log sources, protocols, and event details<br />Discover how QRadar collects and analyzes network flow information<br />Describe the QRadar Custom Rule Engine<br />Utilize the Use Case Manager app<br />Discover and manage asset information<br />Learn about a variety of QRadar apps, content extensions, and the App Framework<br />Analyze offenses by using the QRadar UI and the Analyst Workflow app<br />Search, filter, group, and analyze security data<br />Use AQL for advanced searches<br />Use QRadar to create customized reports<br />Explore aggregated data management<br />Define sophisticated reporting using Pulse Dashboards<br />Discover QRadar administrative tasks</p><p>IBM Security QRadar enables deep visibility into network, endpoint, user, and application activity. It provides collection, normalization, correlation, and secure storage of events, flows, assets, and vulnerabilities. Suspected attacks and policy breaches are highlighted as offenses. In this course, you learn about the solution architecture, how to navigate the user interface, and how to investigate offenses. You search and analyze the information from which QRadar concluded a suspicious activity. Hands-on exercises reinforce the skills learned.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Unit 0: IBM Security QRadar 7.4 - Fundamentals</li><li>Unit 1: QRadar Architecture</li><li>Unit 2: QRadar UI - Overview</li><li>Unit 3: QRadar - Log Source</li><li>Unit 4: QRadar flows and QRadar Network Insights</li><li>Unit 5: QRadar Custom Rule Engine (CRE)</li><li>Unit 6: QRadar Use Case Manager app</li><li>Unit 7: QRadar - Assets</li><li>Unit 8: QRadar extensions</li><li>Unit 9: Working with Offenses</li><li>Unit 10: QRadar - Search, filtering, and AQL</li><li>Unit 11: QRadar - Reporting and Dashboards</li><li>Unit 12: QRadar - Admin Console</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BQ104 IBM QRadar SIEM Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BQ104 IBM QRadar SIEM Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

BQ104 IBM QRadar SIEM Foundations

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business.  This course is suitable for managers with little or no financial knowledge.</p>Overview<p>Understanding of financial accounts and reports<br />The ability to use and understanding of financial concepts<br />Analytical skills to interpret financial results using ratios<br />Ability to manage budgets more effectively</p><p>This course shows how to interpret key financial statements highlighting the questions and areas that matter.  It identifies warning signals that managers need to be aware of and shows how to understand key performance indicators to drive profitability.  The course will also cover the essentials of budgeting and forecasting as well as addressing key financial terms such as goodwill and accruals &amp; prepayments.  Delegates will learn how to appraise capital projects with confidence, allowing them to make the best decisions for their business.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>The basics of finance:</li><li>How companies are financially structured</li><li>Accrual v cash accounting</li><li>The Business Cycle: understand how money flows in a business</li><li>How businesses are financed: debt and equity</li><li>Business objectives: using financial data to achieve business targets</li><li>Key Financial Statements:</li><li>Income Statement</li><li>Balance Sheet</li><li>Cash Flow Statement</li><li>Key Financial Analysis Ratios</li><li>Profitability: profit margins, EBIT &amp; EBITDA, operational gearing</li><li>Return on Investment: ROCE, ROA</li><li>Leverage: financial gearing &amp; interest cover</li><li>Liquidity: current &amp; quick ratios</li><li>Cash Flow: working capital requirement</li><li>Working capital management</li><li>Cash flow management</li><li>Key financial terms ? goodwill, accruals &amp; prepayments, depreciation and amortization</li><li>Cost analysis, control and reduction</li><li>Capex v Opex</li><li>Effective Budgeting and Forecasting to control the business</li><li>Management Accounts and undertaking variance analysis</li><li>Improving margins and sales in your business</li><li>Break even analysis</li><li>Capital Investment techniques ? NPV, IRR and discounted cash flows</li><li>Asset Valuation</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Finance for Non-Finance Managers (2 Day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Finance for Non-Finance Managers (2 Day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Finance Cert & Exam Prep

Accounting & Finance

Corporate Finance Level 1

Finance For Non Finance Managers

Trainers Course

Corporate Finance

Finance for Non-Finance Managers (2 Day)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills.<br />It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility.</p>Overview<p>In this course, you will refresh and expand your customer service skill set.<br />You will:<br />Apply fundamental customer service knowledge and skills.<br />Manage your everyday workflow.<br />Take care of customers by assessing their needs, resolving their issues, and encouraging further sales.<br />Deal with challenging customer interactions.<br />Apply customer service leadership skills</p><p>In this course, you will apply important principles and skills you can use as a customer service professional.<br /><br />In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities.<br /></p></div><div id="course-pills-2"><h4>Applying Customer Service Foundations</h4><ul><li>Topic A: Assess Customer Service Basics</li><li>Topic B: Develop Interpersonal Skills</li></ul><h4>Managing Your Workflow</h4><ul><li>Topic A: Apply Organizational Skills</li><li>Topic B: Handle Simultaneous Customer Contacts</li><li>Topic C: Manage Individual Stress</li></ul><h4>Taking Care of Customers</h4><ul><li>Topic A: Maintain Focus on the Issue</li><li>Topic B: Assess Customers</li><li>Topic C: Diagnose Customers? Problems</li><li>Topic D: Educate the Customer</li><li>Topic E: Resolve Customers? Problems</li><li>Topic F: Encourage Further Sales Through Service</li></ul><h4>Dealing with Challenging Customer Interactions</h4><ul><li>Topic A: Recognize Difficult Situations</li><li>Topic B: Work within Your Company Parameters</li><li>Topic C: Handle a Difficult Interaction</li><li>Topic D: Overcome Negativity</li><li>Topic E: Redirect the Customer</li><li>Topic F: Follow Up on a Challenging Situation</li></ul><h4>Progressing to Leadership</h4><ul><li>Topic A: Lead from Within Your Team</li><li>Topic B: Address Escalated Customer Issues</li><li>Topic C: Analyze Customer Service Metrics</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Experience

Learning & Development

Service Design Courses (SDC)

Professional Skills Course (PSC)

Continuous Professional Development (CPD)

Excellence in Customer Service (Advanced)

Harpenden

<p>Project management can seem scary and rather intimidating. The whole aim of this programme is to give people a simple and straightforward way of dealing with projects without having to use complex and confusing systems.</p><p>This two-day course is designed to introduce the apparently complex world of project management in a simple and practical manner. The programme is for anybody who has to run a project of any nature. It has been attended by people from as diverse fields as events management, fashion, charities, oil companies and so on. The programme is run without using any IT project management systems although an introduction can be given if required.</p><p>At the end of the programme participants will leave understanding:</p><ul><li>What a project is and why projects are so important today</li><li>The roles of a project manager</li><li>Some key language and concepts</li><li>A simple 5-step model for organising projects</li><li>How to make sure you understand what your 'client' really wants</li><li>A set of three simple tools to plan the project</li><li>How to make decisions</li><li>What to monitor when the project is running</li><li>How to close the project</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>What is the aim of this programme?</li></ul> <h3>2 Background thinking</h3><ul><li>What is a project?</li><li>The project manager's eternal triangle (cost-quality-time)</li><li>What are the characteristics of successful projects?</li><li>Who are the key characters in a project?</li><li>What are the roles of a project manager?</li></ul> <h3>3 The project process</h3><ul><li>Why have one?</li></ul> <h3>4 Project initiation</h3><ul><li>What is the aim?</li><li>Identifying key information</li><li>Key skill: mission analysis</li><li>Initial risk analysis</li><li>Document and sign-off</li></ul> <h3>5 Decision-making - 'Stop, Think, Act!'</h3><ul><li>The 'Stop, Think, Act!' technique</li><li>Recognise the opportunity to make a decision</li><li>The 3 Cs - making sure we understand the decisions we have to make</li><li>Identifying options</li><li>Making your decision</li><li>Taking it to action</li></ul> <h3>6 Creativity</h3> <h3>7 The planning stage</h3><ul><li>Identify all discrete tasks</li><li>Sequence and dependencies</li><li>Time line - critical path</li><li>Resources</li><li>Project base-line</li></ul> <h3>8 Execution stage - delivering the result</h3><ul><li>Monitor</li><li>Evaluate</li><li>Adapt</li><li>Control</li><li>Review</li></ul> <h3>9 The project close</h3><ul><li>Review</li><li>Documentation</li><li>Have we delivered?</li><li>What have we learned?</li></ul> 


                </section>

The In House Training Company

Project Management Institute (PMI)

Project Management Professional (PMP)

Project Management

Programme Manager

Google Project Management

Project Manager

Project management made easy! (In-House)

<h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">Overview</h3><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.</p><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Details</h2><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">What will I learn on this course?</h3><ul style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><li fr-original-style="" style="box-sizing: border-box;">Understand how to work in end of life care</li><li fr-original-style="" style="box-sizing: border-box;">Care planning in end of life care</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to provide support to manage pain and discomfort</li><li fr-original-style="" style="box-sizing: border-box;">End of life care and dementia</li><li fr-original-style="" style="box-sizing: border-box;">Understanding the role of the care worker in time of death</li><li fr-original-style="" style="box-sizing: border-box;">Understand loss and grief in end of life care</li></ul><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Certification</h3><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Successful candidates will receive certification of achievement.</p>

Prima Cura Training

Care Worker

Palliative Care

Grief Healing

Dementia Training

End Of Life Care

This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.

End of Life Awareness

<p>Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again.</p><p>One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching.</p><p>Sales coaching encourages sales people to find their own solutions and take responsibility for their own development.</p>This course will help participants:<ul><li>Develop people to fulfil their sales potential</li><li>Provide motivational feedback</li><li>Identify strengths and weaknesses of their team members</li><li>Understand personal learning styles</li><li>Identify and adapt for different personality styles</li><li>Prepare and conduct on-the-job observations</li><li>Motivate sales people to greater performance</li></ul><section>
                    <h3>1 How is sales coaching different from sales training?</h3><ul><li>What is coaching?</li><li>Discover how coaching empowers sales people</li><li>Learn the best time to use sales coaching</li><li>Decide which people should be coached first</li><li>Creating a development plan</li></ul> <h3>2 Understanding learning, behavioural and communication styles</h3><ul><li>Use practical tools to help you assess individual styles</li><li>Tap into the essence and energy of the person you are developing</li><li>Understand your own learning, behavioural and communication preferences</li><li>Develop a strategy to adopt for each member of your team</li><li>Discover what motivates you and your salespeople to perform</li><li>Appreciate how this knowledge will improve your sales conversion</li></ul> <h3>3 Using the GROW coaching model</h3><ul><li>Learn the secrets of a successful coaching session</li><li>Discover the importance of SMART objectives and instructions</li><li>Understand and capture what coachees are currently doing right</li><li>Develop their problem-solving and decision-making skills</li><li>Help your colleagues crystalise their plans and actions</li><li>Provide follow-up opportunities to embed the learning</li></ul> <h3>4 Giving motivational feedback</h3><ul><li>Understand why effective feedback is so powerful in sales</li><li>Learn key models for motivational feedback</li><li>Discover how to manage and structure more difficult conversations</li><li>Understand the power of positive reinforcement</li><li>Encourage sales people to coach and support colleagues</li></ul> <h3>5 Putting it into practice</h3><ul><li>Use realistic scenarios to provide opportunities for practice</li><li>Discover what it feels like to be coached</li><li>Receive immediate feedback on your coaching style</li><li>Share common performance issues with fellow sales managers</li><li>Create a personal development plan</li></ul> <h3>6 Preparing on-the-job observations and joint visits</h3><ul><li>Build a strategy for coaching and team development</li><li>Prepare an observation template for effective coaching</li><li>Learn the key elements of preparation for your next coaching session</li><li>Agree common areas to focus on with coachees</li></ul> <h3>7 Action planning</h3><ul><li>Personal action plans</li></ul> 


                </section>

Coaching & Consulting Business

Coaching Skills

Counselling Skills

Life Coaching

Life Coach Training

Coaching

Coaching skills for sales (In-House)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, participants will be assessed with an exam.&nbsp;</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Explain what is required to comply with the requirements of the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe what to expect from your BRCGS audit&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Prepare for an audit to the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Apply resource tools available for compliance and support from BRCGS</p><br fr-original-style="" style="box-sizing: border-box;"></li></ul>

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard. 
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.
At the end of the course, participants will be assessed with an exam. 
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Explain what is required to comply with the requirements of the Standard
Describe the scope of companies and products covered by the Standard
Describe what to expect from your BRCGS audit
Prepare for an audit to the Standard
Apply resource tools available for compliance and support from BRCGS

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Sites (2 Days)

General Admission

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MD-102T00 Microsoft 365 Endpoint Administrator

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid and associated conditions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3770/9</span></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Pochat Training

Mental Health First Aid

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Psychological First Aid

Psychological Wellbeing

Mental Health

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

With CPD certificate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3769/2</span></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Mental Health Awareness

First Aid for Mental Health

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (4.5 hour course), Virtual (2 x 2 &frac12; hour sessions)&nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners a good awareness of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to start that difficult conversation</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This half day course gives people a good awareness of mental health in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;</span><a href="http://www.firstaidawards.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">First Aid Awards</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming <img src="https://images.cademy.co.uk/pochat-training/93996411-85e2-4821-bf00-5875b510df81/original.png" style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">603/3768/0</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Health & Wellbeing

Occupational Health & Wellbeing

Awareness of First Aid for Mental Health

 This price includes an Ofqual regulated certificate

 With Ofqual regulated certificate 

 With CPD certificate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Approved Training Organisation (ATO)

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

Summer offer

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id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Want to learn from someone who&rsquo;s been in your shoes just 5yrs ago? I was once where you are now, and I&#39;ve made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. &nbsp;Get the basics right from the start so you don&#39;t make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.</p><span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What&rsquo;s included?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- All sessions to be recorded and accessible to participants.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to a private FB group where I will be live each week to answer questions&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Mastermind which will not be this good value ever again&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to discounted 121 mentor sessions at end of programme.</p>

Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?
Want to learn from someone who’s been in your shoes just 5yrs ago? I was once where you are now, and I've made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. Get the basics right from the start so you don't make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.
What’s included? 
- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries 
- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning. 
- All sessions to be recorded and accessible to participants. 
- Access to a private FB group where I will be live each week to answer questions 
- Mastermind which will not be this good value ever again 
- Access to discounted 121 mentor sessions at end of programme.

Homeopathic Harmony

As a qualified homeopath of 5yrs, I've put together a brilliant offer for newly-qualified homeopaths who know all about remedies but almost nothing about running a successful, busy homeopathy practice. 

Very limited spaces, and the last time it will be this cheap before prices go up. 

You'll get a mix of group learning and direct access to me (learning from my mistakes so you don't have to waste time and money on making the same!). 

Beginner to Boss

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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