Name: Pharmacy Assistant Foundation Training
Price: 18 GBP
Availability: InStock

<p>Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence.</p><p>They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Effective Communication</li><li>Module 02: Importance of Body Language</li><li>Module 03: Power of Storytelling</li><li>Module 04: How to Talk to Anyone</li><li>Module 05: Communication Skills For Job Interviews</li><li>Module 06: Becoming an Influencer</li></ul><strong><strong>Learning Outcomes</strong></strong><ul><li>Understand effective communication techniques for various everyday situations.</li><li>Interpret and use body language effectively in personal interactions.</li><li>Employ storytelling techniques to engage and persuade different audiences.</li><li>Develop conversational skills to confidently interact with diverse individuals.</li><li>Apply communication strategies specifically tailored for successful job interviews.</li><li>Utilize communication methods to enhance influence and achieve personal goals.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Improving Your Everday Communication Skills <span>1:29:34</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Effective Communication</span>

                                                    <span>14:53</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Importance of Body Language</span>

                                                    <span>10:48</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Power of Storytelling</span>

                                                    <span>21:26</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: How to Talk to Anyone</span>

                                                    <span>16:27</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Communication Skills For Job Interviews</span>

                                                    <span>10:44</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Becoming an Influencer</span>

                                                    <span>14:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals seeking to enhance interpersonal communication skills.</li><li>Individuals preparing for job interviews or career advancements.</li><li>Students aiming to improve their communication abilities.</li><li>Anyone interested in becoming a more effective communicator.</li><li>Those looking to build influence in personal and professional contexts.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Marketing Executive</li><li>Public Relations Officer</li><li>Human Resources Specialist</li><li>Sales Manager</li><li>Customer Service Representative</li><li>Event Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Improving Your Everday Communication Skills

General Admission

<p>Are you looking to enhance your Life Coaching skills? If yes, then you have come to the right place. Our comprehensive course on Life Coaching will assist you in producing the best possible outcome by mastering the Life Coaching skills.</p><p>The Life Coaching course is for those who want to be successful. In the Life Coaching course, you will learn the essential knowledge needed to become well versed in Life Coaching.</p><p>Our Life Coaching course starts with the basics of Life Coaching and gradually progresses towards advanced topics. Therefore, each lesson of this Life Coaching course is intuitive and easy to understand.</p><p><strong>Why would you choose the Life Coaching course from Compliance Central:</strong></p><ul><li>Lifetime access to Life Coaching course materials</li><li>Full tutor support is available from Monday to Friday with the Life Coaching course</li><li>Learn Life Coaching skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Life Coaching course</li><li>Accessible, informative Life Coaching learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the Life Coaching bundle</li><li>Study Life Coaching in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Life Coaching Course</li><li>Improve your chance of gaining in demand skills and better earning potential by completing the Life Coaching</li></ul><p><strong> Life Coaching </strong></p><p><strong>Curriculum Breakdown of the Life Coaching Course</strong></p><ul><li><strong>Module 01:</strong> Life Coaching: The Purpose and Fundamentals</li><li><strong>Module 02: </strong>Develop Your Self-Awareness</li><li><strong>Module 03: </strong>The Development of Core Beliefs and Managing Fears</li><li><strong>Module 04: </strong>Life Coaching Types and Key Attributes of a Life Coach</li><li><strong>Module 05: </strong>Understanding Emotional Intelligence</li><li><strong>Module 06: </strong>Body Language and Communication Techniques</li><li><strong>Module 07:</strong> A Structure for Client Work and Goal Setting</li><li><strong>Module 08: </strong>Basic Principles for Business Development and Growth</li><li><strong>Module 09: </strong>The Ethical Coach: Protect Yourself and Your Clients</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Life Coaching course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Life Coaching. It is also great for professionals who are already working in Life Coaching and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Life Coaching course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Life Coaching course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Life Coaching.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

Advanced Diploma of Life Coaching - CPD Certified

<p>The Life Coaching is all you need to advance your career in the relevant fields.</p><p>Enrol now to discover everything you need to know about the Life Coaching and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) &amp; IPHM accreditation assure the Life Coaching course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li></ul><p>Each of our students gets full tutor support on weekdays (Monday to Friday)</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Life Coaching: The Purpose and Fundamentals</li><li>Module 02: Develop Your Self-Awareness</li><li>Module 03: The Development of Core Beliefs and Managing Fears</li><li>Module 04: Life Coaching Types and Key Attributes of a Life Coach</li><li>Module 05: Understanding Emotional Intelligence</li><li>Module 06: Body Language and Communication Techniques</li><li>Module 07: A Structure for Client Work and Goal Setting</li><li>Module 08: Basic Principles for Business Development and Growth</li><li>Module 09: The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Life Coaching course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Life Coaching course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Life Coaching Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

One Education

Life Coaching and Health Care Course

The Data Governance Coach 

A simple, logical and structured approach to help you successfully design and implement a Data Governance Framework.

Getting Started in Data Governance

<p>Domestic Appliance Repairing course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p><p>This Domestic Appliance Repairing course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p><p>The training materials of this Domestic Appliance Repairing course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Domestic Appliance Repairing course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this </strong><strong>Domestic Appliance Repairing course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Domestic Appliance Repairing training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The curriculum of the Domestic Appliance Repairing course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>Course Curriculum :</strong></p><ul><li><strong>Module 01:</strong> Introduction to Domestic Appliances</li><li><strong>Module 02:</strong> Repairing a Cloth Dryer</li><li><strong>Module 03:</strong> Repairing a Coffee Maker</li><li><strong>Module 04:</strong> Repairing a Dishwasher</li><li><strong>Module 05:</strong> Repairing a Refrigerator</li><li><strong>Module 06:</strong> Repairing a Television</li><li><strong>Module 07:</strong> Repairing a Vacuum Cleaner</li><li><strong>Module 08:</strong> Repairing a Washing Machine</li><li><strong>Module 09:</strong> Repairing a Water Heater</li><li><strong>Module 10:</strong> Repairing an Air Conditioner</li><li><strong>Module 11:</strong> Repairing Cooking Appliances</li><li><strong>Module 12:</strong> Repairing Electrical Wiring</li><li><strong>Module 13:</strong> Safety Precautions during Repairing Appliances</li></ul><p><strong>Life Coaching</strong></p><ul><li><strong>Module 01:</strong> Life Coaching: The Purpose and Fundamentals</li><li><strong>Module 02: </strong>Develop Your Self-Awareness</li><li><strong>Module 03</strong>: The Development of Core Beliefs and Managing Fears</li><li><strong>Module 04:</strong> Life Coaching Types and Key Attributes of a Life Coach</li><li><strong>Module 05:</strong> Understanding Emotional Intelligence</li><li><strong>Module 06:</strong> Body Language and Communication Techniques</li><li><strong>Module 07:</strong> A Structure for Client Work and Goal Setting</li><li><strong>Module 08:</strong> Basic Principles for Business Development and Growth</li><li><strong>Module 09:</strong> The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master repairing various domestic appliances efficiently.</li><li>Demonstrate proficiency in electrical wiring troubleshooting techniques.</li><li>Implement safety protocols effectively during appliance repair tasks.</li><li>Develop a comprehensive understanding of appliance mechanisms and functionalities.</li><li>Cultivate problem-solving skills to address a wide range of appliance issues.</li><li>Acquire expertise in repairing both common and specialized household appliances.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Domestic Appliance Repairing course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Domestic Appliance Repairing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Domestic Appliance Repairing basics.</p><ul><li>Individuals seeking to pursue a career in domestic appliance repair.</li><li>Enthusiasts interested in expanding their knowledge of appliance maintenance.</li><li>Professionals aiming to enhance their skill set in appliance troubleshooting.</li><li>Entrepreneurs looking to establish their own appliance repair business.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Domestic Appliance Technician - £20K to £30K/year.</li><li>Appliance Repair Specialist - £25K to £35K/year.</li><li>Electrical Appliance Engineer - £28K to £40K/year.</li><li>White Goods Repair Technician - £22K to £32K/year.</li><li>Appliance Service Technician - £23K to £34K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (Hardcopy)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Domestic Appliance Repairing Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to Complaints Handling for Customer Care. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(236, 236, 236); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Complaints Customer Value:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the significance of customer complaints as valuable feedback.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyze the impact of complaints on customer loyalty and business growth.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies to transform complaints into opportunities for improvement and enhanced customer value.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Building Rapport and Trust:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn techniques to establish strong rapport with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore methods to build and maintain trust throughout the complaint resolution process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the role of empathy and active listening in fostering positive customer relationships.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Effective Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhance communication skills for clearer and more impactful interactions with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the art of conveying empathy, managing expectations, and providing transparent information.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop written and verbal communication techniques tailored to complaint resolution.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Handling Various Customer Types:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify different customer personalities and expectations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tailor complaint resolution approaches to suit various customer types.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies for de-escalation and managing challenging interactions.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Customer-Centric Complaint Resolution:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore customer-centric approaches to complaint resolution.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implement techniques for swift and satisfactory issue resolution.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Foster a customer-first mindset among customer care teams.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Proactive Complaint Prevention and Service Recovery:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of proactive complaint prevention.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies to recover customer satisfaction after service issues.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implement preventive measures to minimize future complaints.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Advanced Technology and Tools in Customer Care:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore cutting-edge technologies and tools in customer care.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how advanced tools can streamline the complaint resolution process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn to leverage technology for proactive customer engagement and service improvement.</li></ul></li></ol>

John Academy

Customer Relationship Management

Communication Skills

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Crime Scene Investigation Course: Techniques and Analysis. In this course, you&#39;ll learn</span></b></p><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">1. Introduction to Crime Scene Investigation</span></strong></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This module provides an overview of the fundamental concepts and principles of crime scene investigation (CSI). Students will learn about the importance of CSI in the criminal justice system, the roles and responsibilities of CSI personnel, and the various types of crime scenes they may encounter. Topics include the history of CSI, legal considerations, ethical standards, and the basic steps of processing a crime scene.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">2. Crime Scene Management and Evidence Recognition</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This section focuses on the critical skills needed to effectively manage a crime scene and recognize different types of evidence. Students will learn how to secure and isolate a crime scene, establish boundaries, and prevent contamination. Emphasis will be placed on the identification and preservation of physical, biological, and trace evidence, including fingerprints, DNA, fibers, and firearms-related evidence.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">3. Surveying and Documentation</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In this module, students will learn systematic approaches to surveying and documenting a crime scene. Topics include sketching, photography, videography, note-taking, and the use of advanced technologies such as 3D laser scanning and drone photography. Students will develop proficiency in creating accurate and comprehensive crime scene diagrams and reports that can be used in investigations and courtroom proceedings.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">4. Physical Evidence Collection Techniques</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This section focuses on the practical techniques used to collect, package, and preserve physical evidence at a crime scene. Students will learn proper procedures for handling various types of evidence, including biological samples, firearms, tool marks, footwear impressions, and tire tracks. Special attention will be given to chain of custody protocols, packaging materials, and documentation requirements to ensure the integrity of evidence for forensic analysis.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">5. Specialized Techniques in Crime Scene Investigation</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This module covers advanced techniques and specialized tools used in crime scene investigation. Topics may include bloodstain pattern analysis, forensic entomology, arson investigation, digital evidence recovery, and clandestine grave excavation. Students will gain hands-on experience with specialized equipment and methods commonly used by forensic experts to reconstruct events and uncover hidden evidence.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">6. Evidence Analysis and Interpretation</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This section focuses on the analysis and interpretation of evidence collected at crime scenes. Students will learn about the principles and techniques used in forensic analysis, including microscopy, chromatography, spectroscopy, and DNA profiling. Emphasis will be placed on interpreting forensic findings in the context of criminal investigations and presenting conclusions effectively in reports and courtroom testimony.</li></ul><p style="color: rgb(236, 236, 236); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">7. Presenting Evidence and Courtroom Procedures</strong></span></p><ul style="color: rgb(236, 236, 236); box-sizing: border-box;" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In this final module, students will learn how to prepare and present evidence in courtroom proceedings. Topics include the role of the CSI expert witness, rules of evidence, courtroom etiquette, and effective communication techniques. Students will participate in mock trials and simulations to develop their skills in presenting forensic evidence, responding to cross-examination, and assisting legal professionals in the pursuit of justice.</li></ul>

Forensic Science

Crime Scene Investigation (CSI)

Explore the intricacies of crime scene investigation with our comprehensive course on techniques and analysis. From evidence recognition to courtroom procedures, gain expertise in surveying, documentation, and specialized forensic techniques. Master the art of presenting evidence effectively in court. Enroll now for a deep dive into the world of CSI.

Crime Scene Investigation Course: Techniques and Analysis

<p>Do you want to improve your career prospects in Health and Care? One Education brings a range of high-quality Health and Care courses that are ideal for you, whether you're a beginner or aspire for higher roles in research, leadership, and education.</p><p>This <strong>Pharmacy Assistant and Technician Foundation Training - CPD Certified Course </strong>is excellent for improving your knowledge, skill set and competencies in relevant areas of Health and Care.</p><p><strong>Learning Outcomes of the </strong><strong>Pharmacy Assistant and Technician Foundation Training - CPD Certified</strong><strong> Training:</strong></p><ul><li>Know your role and responsibilities as a Pharmacy assistant or technician</li><li>Learn to provide counselling for patients and customers</li><li>Understand your position in the Pharmacy team structure</li><li>Be able to dispense and prescribe vital medications promptly</li><li>Acquire the skills to mitigate and minimise any mistakes involving essential stock</li><li>Show an excellent ability to manage stock and supplies</li><li>Become an integral part of the UK's health system</li><li>Gain awareness of all the UK's rules and regulations regarding drug</li></ul><p>The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner.</p><p>This will be delivered exclusively through our online platform, where you completely control your learning experience. You can go through the modules and study materials at your own pace without any restrictions. And you'll receive a certificate as proof of your newly acquired or improved knowledge and skills.</p><p><strong>Why choose CPD Certification Service Accredited (CPD UK) course?</strong></p><ul><li>World's leading and largest independent CPD accreditation institution</li><li>Pioneering CPD quality standards since 1996</li><li>Over 20 thousand registered CPD Providers and Courses</li><li>With 25 years experience providing industry-leading CPD certification service and support</li></ul><p>Take a step towards reaching your true potential by enrolling in this <strong> Pharmacy Assistant and Technician Foundation Training - CPD Certified Training</strong>!</p><p>This course guides you through the full set of duties and responsibilities of a Pharmacy assistant and technician, making everything clear and achievable. It also teaches the art of patient counselling and diagnosis, along with useful communication techniques. Your importance to the Pharmacy team and the community as a whole is described, and you'll be given expert tuition in dispensing vital prescription drugs. It's not just a run-through of SOPs; it provides career guidance and skills for an important career and a successful future.</p><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by The CPD Certification Service
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        <div>Who is this course for?</div>
    </h2>

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                            <p>The <strong>Pharmacy Assistant and Technician Foundation Training - CPD Certified</strong> training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
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        <div>Requirements</div>
    </h2>

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                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
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        <div>Career path</div>
    </h2>

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                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our <strong>Pharmacy Assistant and Technician Foundation Training - CPD Certified</strong> training.</p>
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        <div>Certificates</div>
    </h2>

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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
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        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Certification Service Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

Pharmacy Assistant and Technician Foundation Training - CPD Certified Course

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				<p><span>Embark on a journey to understand and provide effective support for Special Educational Needs (SEN) students. Gain insights into SEN teaching methodologies and strategies aimed at fostering an inclusive learning environment. Equip yourself with the knowledge needed to make a positive impact on the education of students with diverse learning needs.</span></p><p><b id="docs-internal-guid-a2ef0814-7fff-a294-6016-d175f0bb8a70"><br /></b></p><p><span>Learning Outcomes:</span></p><ul><li><p><span>Comprehend the concept and importance of SEN support in education.</span></p></li><li><p><span>Explore a variety of teaching methodologies tailored to students with SEN.</span></p></li><li><p><span>Develop strategies to address the unique learning needs of SEN students.</span></p></li><li><p><span>Understand the role of educators in promoting inclusive learning environments.</span></p></li><li><p><span>Learn effective communication techniques for working with SEN students.</span></p></li><li><p><span>Apply differentiated instruction to engage and support SEN learners.</span></p></li><li><p><span>Create accessible learning resources to accommodate diverse needs.</span></p></li><li><p><span>Collaborate with parents, caregivers, and fellow educators to enhance SEN support.</span></p></li></ul><p><b><br /></b></p><p><span>Why buy this SEN?</span><span> </span></p><ul><li><p><span>Unlimited access to the course for forever</span></p></li><li><p><span>Digital Certificate, Transcript, student ID all included in the price</span></p></li><li><p><span>Absolutely no hidden fees</span></p></li><li><p><span>Directly receive CPD accredited qualifications after course completion</span></p></li><li><p><span>Receive one to one assistance on every weekday from professionals</span></p></li><li><p><span>Immediately receive the PDF certificate after passing</span></p></li><li><p><span>Receive the original copies of your certificate and transcript on the next working day</span></p></li><li><p><span>Easily learn the skills and knowledge from the comfort of your home</span></p></li></ul><p><b><br /></b></p><p><span>Certification</span></p><p><span>After studying the course materials of the </span><span>SEN</span><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p><p><b><br /></b></p><p><span>Who is this course for?</span></p><p><span>This </span><span>SEN</span><span> course is ideal for</span></p><ul><li><p><span>Teachers and educators seeking to improve their skills in supporting SEN students.</span></p></li><li><p><span>Education professionals interested in fostering an inclusive classroom environment.</span></p></li><li><p><span>Individuals aspiring to work in roles related to special education support.</span></p></li><li><p><span>Parents and caregivers of children with SEN.</span></p></li></ul><p><b><br /></b></p><p><span>Prerequisites</span></p><p><span>This </span><span>SEN</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p><p><b><br /></b></p><p><span>Career path</span></p><p></p><ul><li><p><span>SEN Teacher - Average Earnings: £25,000 - £40,000 per year.</span></p></li><li><p><span>Teaching Assistant (SEN) - Average Earnings: £13,000 - £22,000 per year.</span></p></li><li><p><span>Special Education Coordinator - Average Earnings: £25,000 - £45,000 per year.</span></p></li><li><p><span>Educational Support Worker - Average Earnings: £15,000 - £25,000 per year.</span></p></li><li><p><span>Learning Support Assistant - Average Earnings: £15,000 - £25,000 per year.</span></p></li></ul>					</div>
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					<td>SEN Support</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">SEN Teaching Methodologies</td>
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					<td>SEN Teaching Methodologies</td>
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					<td><span><i></i> 00:23:00</span></td>
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Studyhub UK

Learning Support Assistant (LSA)

Certificate in Further Education & Training (Cert Ed)

ELS (Effective Learning Service)

Special Education Needs (SEN)

Further Education Teacher

ESOL Teacher

<div>
	<h3><strong>Overview</strong></h3>
<p><span>Take the most significant steps to turn your enthusiasm for working in the pharmaceutical industry into a reality. Through this <strong>Pharmacy Assistant Foundation Training course</strong>, you will get a glimpse of what it takes to work as a pharmacy assistant. </span></p>
<p><span>Our in-depth Pharmacy Assistant Foundation Training will thoroughly introduce you to the role and responsibilities of a Pharmacy Assistant. It will educate you on the patient counselling guidelines and communication techniques for optimal therapeutic outcomes. In addition, you will learn about the dispensing medication procedure, dispensing errors prevention methods and EPS. </span></p>
<p><span>The training will also help you acquire the necessary skills in inventory control and management processes and Standard Operating Procedures (SOPs). By the end of the course, you will have a clear concept of performing all clerical activities required for the smooth and efficient running of a Pharmacy.  </span></p>
<h3><strong>Learning Outcomes</strong></h3>
<ul>
<li><span>Familiarise yourself with the duties of a pharmacy assistant</span></li>
<li><span>Understand the steps involved in patient counselling</span></li>
<li><span>Learn how to communicate in pharmacy settings</span></li>
<li><span>Acquire knowledge about prescription and dispensing in pharmacy settings</span></li>
<li><span>Learn about  the dispensing methods, EPS, minimising dispensing errors in pharmacies</span></li>
<li><span>Understand the process of inventory control and management in pharmacies</span></li>
<li><span>Familiarise yourself with the Standard Operating Procedures (SOPs)</span></li>
<li><span>Learn about health and safety risk assessment and pharmaceutical terminology</span></li>
</ul>
<h3><strong>Who Is This Course For?</strong></h3>
<p><span>Anyone interested in learning the essential skills required to be a pharmacy assistant or technician can take this <strong>Pharmacy Assistant Foundation Training Course</strong>. Those who are already in the pharmacy profession will also benefit from this training.  Gaining the knowledge and skills will provide the first and most significant steps for starting a career in the Pharmaceutical industry! </span></p>
<h3><strong>Entry Requirement</strong></h3>
<ul>
<li><span>This course is available to all learners of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over.</span></li>
<li><span>Good understanding of English language, numeracy and ICT skills are required to take this course.</span></li>
</ul>
<h3><strong>Certification</strong></h3>
<ul>
<li><span>After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24.</span></li>
<li><span>The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><strong>Why Choose Us?</strong></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos and materials from the industry-leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result;</span></li>
<li><span>United Kingdom &amp; internationally recognised accredited qualification;</span></li>
<li><span>Access to course content on a mobile, tablet, and desktop from anywhere, anytime;</span></li>
<li><span>Substantial career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><strong>Career Path</strong></h3>
<p><span>The <strong>Pharmacy Assistant Foundation Training</strong> course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:</span></p>
<ul>
<li><span>Pharmacy Assistant</span></li>
<li><span>Relief Pharmacy Assistant</span></li>
<li><span>Pharmacy Dispenser</span></li>
</ul>
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					<td colspan="4">Pharmacy Assistant Foundation Training</td>
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					<td><i></i></td>
					<td>Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td>Module 2: Job Role of Pharmacy Technicians</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td>Module 3: Pharmacy Assistant Patient Counselling Guide</td>
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					<td>Module 4: Communication in Pharmacy Settings</td>
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					<td>Module 6: Prescription and Dispensing in Pharmacies</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td>Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>Module 8: Inventory Control and Management in Pharmacies</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td>Module 9: Standard Operating Procedures (SOPs)</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td>Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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Pharmacy Assistant

Pharmacy Manager

Pharmacy Technician

Pharmacy

Pharmacy Services

Pharmacist

Pharmacy Assistant Foundation Training

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div>
	<blockquote><p><span>Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well</span><b>.</b></p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence.</span></p>
<p><span>There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively.</span></p>
<h3><b>Who is the course </b><b>for</b><b>?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.<br />
</span></li>
<li><span>Learners should be ages 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Communication Techniques course would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager.</span></li>
<li><span>Business Development.</span></li>
<li><span>Communication Department Head.</span></li>
<li><span>Executive Producers.</span></li>
<li><span>Group Account Director.</span></li>
<li><span>Marketing Manager.</span></li>
<li><span>Public Relations Officer.</span></li>
<li><span>Social Media Specialist.</span></li>
<li><span>Strategist.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Listening Skills

Online Course Marketing

Meeting Skills

Business Communication Skills

Business Communication

Communication Techniques

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p>Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you.</p>
<p>The course provides a powerful insight into the way communication works.</p>
<p>Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Mastering Communication Techniques</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <b>Mastering Communication Techniques</b> into <b>18</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>13 hours, 45 minutes</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Mastering Communication Techniques</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Mastering Communication Techniques </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Mastering Communication Techniques</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

iStudy UK

Professional Skills Course (PSC)

Trainers Course

Mastering Communication Techniques

<h4>Communication Techniques for Managers Certification</h4>
<p>This exhaustive online course covering the subject of correspondence strategies is an extraordinary manner by which to help the supervisors and group pioneers in your business study fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them the certainty to discuss, talk about and resolve struggle in a more powerful way. Enlisted colleagues will discover heaps of down to earth tips, to manage them towards more effective strategies for speaking with their group in an unexpected way, while regarding the diverse correspondence styles of others. It's ideal for existing supervisors or the individuals who have been as of late elevated to the board parts, to set them up for progress. <br /><br />What's Covered in the Course? <br /><br />The course covers a scope of data identifying with effective correspondence from an administration point of view. Here are a portion of the features that your workers can anticipate: <br /><br />The key individual ascribes and characteristics showed by great communicators and how to grow such abilities; <br /><br />The contrast among delicate and hard abilities and how to utilize both to the best benefit, when speaking with your group; <br /><br />The most effective method to deal with a scope of circumstances which may happen in a group and how to utilize correspondence, to beat different issues and resolve struggle; <br /><br />The scope of various sorts of correspondence styles and how to recognize which style is generally suitable in which circumstance and how to adjust your own style, when managing various kinds of individuals and conditions; <br /><br />The ideas of tuning in, stance and tweak when imparting and how to utilize each to the best benefit; <br /><br />Tips on connecting with others well and building a work space that is comprehensive, spurring and enabling for representatives. <br /><br />What are the Benefits of the Course? <br /><br />There are a lot of benefits that your worker and your business can expect by taking the Communication Techniques for Managers Certification course: <br /><br />Your workers will acquire a scope of abilities, to help them in speaking with their groups in the most ideal manner, to serve your business; <br /><br />Because of the measured course structure, your workers can learn at their own speed and on any gadget that suits them; <br /><br />At the point when they effectively complete the course, your representatives will accomplish an industry-perceived testament.</p>

OnlineCoursesLearning.com

Communication Techniques for Managers

<div>
	<h3><b>Description: </b></h3>
<p><span>Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Business professionals who want to understand the importance of communication skills</span></li>
<li><span>People who are interested in learning more about communication for administrators</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Administrative Assistant</span></li>
<li><span>Administrator</span></li>
<li><span>Businessmen</span></li>
<li><span>Business Development Specialist</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Entrepreneur</span></li>
<li><span>Team Leader</span></li>
<li><span>Supervisor.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Basics</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Know Thyself and The Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms of Business Communication That Invoke Emotions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Benefits Of Presenting Your Message In 1 Minute</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

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