55153 Courses delivered Online

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION * The SHRM Body of Competency and Knowledge? (BoCK) * The SHRM-CP and SHRM-SCP Certifications * The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES * Behavioral Competencies 3 - DOMAIN 1: PEOPLE * Functional Area #1: HR Strategic Planning * Functional Area #2: Talent Acquisition * Functional Area #3: Employee Engagement and Retention * Functional Area #4: Learning and Development * Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION * Functional Area #6: Structure of the HR Function * Functional Area #7: Organizational Effectiveness and Development * Functional Area #8: Workforce Management * Functional Area #9: Employee and Labor Relations * Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE * Functional Area #11: HR in the Global Context * Functional Area #12: Diversity and Inclusion * Functional Area #13: Risk Management * Functional Area #14: Corporate Social Responsibly * Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION ADDITIONAL COURSE DETAILS: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

CPD accredited Level 3 Train the Trainer, Speaking & Presenting Skills course. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

It is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health & Safety at Work Act 1974, that duties are placed upon employers and employees regarding health & safety and in particular electrical safety.

Official BRCGS Product Safety Management course: Environmental Monitoring Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. Learn how to protect information in your Microsoft 365 deployment. This course focuses on data lifecycle management and information protection and compliance within your organization. The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400). Prerequisites * Foundational knowledge of Microsoft security and compliance technologies. * Basic knowledge of information protection concepts. * Understanding of cloud computing concepts. * Understanding of Microsoft 365 products and services. 1 - INTRODUCTION TO INFORMATION PROTECTION AND DATA LIFECYCLE MANAGEMENT IN MICROSOFT PURVIEW * Know your data * Protect your data * Prevent data loss * Govern your data 2 - CLASSIFY DATA FOR PROTECTION AND GOVERNANCE * Data classification overview * Classify data using sensitive information types * Classify data using trainable classifiers * Review sensitive information and label usage * Explore labeled and sensitive content * Understand activities related to your data 3 - CREATE AND MANAGE SENSITIVE INFORMATION TYPES * Compare built-in versus custom sensitive information types * Create and manage custom sensitive information types * Describe custom sensitive information types with exact data match * Implement document fingerprinting * Create keyword dictionary 4 - UNDERSTAND MICROSOFT 365 ENCRYPTION * Learn how Microsoft 365 data is encrypted at rest * Understand service encryption in Microsoft Purview * Explore customer key management using Customer Key * Learn how data is encrypted in-transit 5 - DEPLOY MICROSOFT PURVIEW MESSAGE ENCRYPTION * Implement Microsoft Purview Message Encryption * Implement Microsoft Purview Advanced Message Encryption * Use Microsoft Purview Message Encryption templates in mail flow rules 6 - PROTECT INFORMATION IN MICROSOFT PURVIEW * Information protection overview * Configure sensitivity labels * Configure sensitivity label policies * Configure auto-labeling policies * Manage, monitor, and remediate information protection 7 - APPLY AND MANAGE SENSITIVITY LABELS * Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites * Plan on-premises labeling * Configure on-premises labeling for the Unified Labeling Scanner * Apply protections and restrictions to email and files * Monitor label performance using label analytics 8 - PREVENT DATA LOSS IN MICROSOFT PURVIEW * Data loss prevention overview * Identify content to protect * Define policy settings for your DLP policy * Test and create your DLP policy * Prepare Endpoint DLP * Manage DLP alerts in the Microsoft Purview compliance portal * View data loss prevention reports * Implement the Microsoft Purview Extension 9 - CONFIGURE DLP POLICIES FOR MICROSOFT DEFENDER FOR CLOUD APPS AND POWER PLATFORM * Configure data loss prevention policies for Power Platform * Integrate data loss prevention in Microsoft Defender for Cloud Apps * Configure policies in Microsoft Defender for Cloud Apps * Manage data loss prevention violations in Microsoft Defender for Cloud Apps 10 - MANAGE DATA LOSS PREVENTION POLICIES AND REPORTS IN MICROSOFT 365 * Configure data loss prevention for policy precedence * Implement data loss prevention policies in test mode * Explain data loss prevention reporting capabilities * Manage permissions for data loss prevention reports * Manage and respond to data loss prevention policy violations 11 - MANAGE THE DATA LIFECYCLE IN MICROSOFT PURVIEW * Data Lifecycle Management overview * Configure retention policies * Configure retention labels * Configure manual retention label policies * Configure auto-apply retention label policies * Import data for Data Lifecycle Management * Manage, monitor, and remediate Data Lifecycle Management 12 - MANAGE DATA RETENTION IN MICROSOFT 365 WORKLOADS * Explain retention in Exchange Online * Explain retention in SharePoint Online and OneDrive * Explain retention in Microsoft Yammer * Activate archive mailboxes in Microsoft Exchange * Apply mailbox holds in Microsoft Exchange * Recover content in Microsoft Exchange 13 - MANAGE RECORDS IN MICROSOFT PURVIEW * Records management overview * Import a file plan * Configure retention labels * Configure event driven retention * Manage, monitor, and remediate records 14 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 15 - SEARCH FOR CONTENT IN THE MICROSOFT PURVIEW COMPLIANCE PORTAL * Explore Microsoft Purview eDiscovery solutions * Create a content search * View the search results and statistics * Export the search results and search report * Configure search permissions filtering * Search for and delete email messages 16 - MANAGE MICROSOFT PURVIEW EDISCOVERY (STANDARD) * Explore Microsoft Purview eDiscovery solutions * Implement Microsoft Purview eDiscovery (Standard) * Create eDiscovery holds * Search for content in a case * Export content from a case * Close, reopen, and delete a case 17 - MANAGE MICROSOFT PURVIEW EDISCOVERY (PREMIUM) * Explore Microsoft Purview eDiscovery (Premium) * Implement Microsoft Purview eDiscovery (Premium) * Create and manage an eDiscovery (Premium) case * Manage custodians and non-custodial data sources * Analyze case content 18 - MANAGE MICROSOFT PURVIEW AUDIT (STANDARD) * Explore Microsoft Purview Audit solutions * Implement Microsoft Purview Audit (Standard) * Search the audit log * Export, configure, and view audit log records * Use audit log searching to investigate common support issues 19 - PREPARE MICROSOFT PURVIEW COMMUNICATION COMPLIANCE * Plan for communication compliance * Identify and resolve communication compliance workflow * Case study--Configure an offensive language policy * Investigate and remediate communication compliance alerts 20 - MANAGE INSIDER RISK IN MICROSOFT PURVIEW * Insider risk management overview * Create and manage insider risk policies * Investigate insider risk alerts * Take action on insider risk alerts through cases * Manage insider risk management forensic evidence * Create insider risk management notice templates 21 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 22 - MANAGE REGULATORY AND PRIVACY REQUIREMENTS WITH MICROSOFT PRIVA * Create and manage risk management policies * Investigate and remediate risk management alerts * Create rights requests * Manage data estimate and retrieval for rights requests * Review data from rights requests * Get reports from rights requests 23 - IMPLEMENT PRIVILEGED ACCESS MANAGEMENT * Case study--Implementing privileged access management 24 - MANAGE CUSTOMER LOCKBOX * Manage Customer Lockbox requests

Duration 1 Days 6 CPD hours This course is intended for To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers. Overview Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation. This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data. GETTING STARTED WITH EXCEL * Navigate the Excel User Interface * Use Excel Commands * Create and Save a Basic Workbook * Enter and Edit Cell Data * Fill Cells with Series of Data (AutoFill and Flash Fill) * Use Excel Help PERFORMING CALCULATIONS * Create Worksheet Formulas * Insert Functions and use Autocomplete * Reuse Formulas and Functions * Create an Absolute Reference MODIFYING A WORKSHEET * Insert, Delete, and Adjust Cells, Columns, and Rows * Move and Copy Data between Cells * Search for and Replace Data * Use Spellcheck and Proofing FORMATTING A WORKSHEET * Apply Text Formats * Apply Number Formats * Align Cell Contents * Apply and Copy Cell Styles * Apply Basic Conditional Formatting PRINTING WORKBOOKS * Preview and Print a Workbook * Controlling Page Layout * Adding Headers and Footers * Set Print Titles and Print Ranges MANAGING WORKBOOKS * Manage Worksheets * Insert and Delete Worksheets * Manage Workbook and Worksheet Views * Manage Workbook Properties

Duration 2 Days 12 CPD hours Overview This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals. Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession. 1 - HUMAN RESOURCE MANAGEMENT * The HR profession * Strategic and human resource planning 2 - EMPLOYMENT LAW * Federal CEO legislation * The EEOC and affirmative action * Compensation legislation * Other federal 3 - RECRUITMENT AND SELECTION * Recruiting * The selection process * Evaluating applicants 4 - COMPENSATION AND BENEFITS * Total compensation * Pay increases and incentives * Compensation system design * Benefits overview 5 - EMPLOYEE DEVELOPMENT * Orientation, training, and development * Training program design * Training evaluation 6 - PERFORMANCE MANAGEMENT * Performance management systems * Performance appraisal process * Disciplinary action * Termination ADDITIONAL COURSE DETAILS: Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.