Administration &amp; Reception (Receptionist) Training - Level 3 Office skills Diploma with Free Certificate According to the UK government&#39;s National Careers Service, there were approximately 2.6 million people employed in different administration as receptionist roles in the UK in 2022. And the average salary for an administrative assistant in the UK is &pound;18,000-&pound;24,000 per year, while a receptionist can expect to earn &pound;15,000-&pound;220,000 per year. Think about these huge opportunities to see yourself in the receptionist position in any office or administration you desire. Keeping this in mind, we have developed this Administration &amp; Reception (Receptionist) Training so that you can take your career one step ahead TODAY.Learning Outcomes of Administration &amp; Reception (Receptionist) Office skills Training<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn about the responsibilities of a personal assistant &amp; receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Administrative responsibilities of a receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Enhancements to business phone abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Represent your supervisor as well as the company.</li><li fr-original-style="" style="box-sizing: border-box;">Investigate proper business behaviour.</li><li fr-original-style="" style="box-sizing: border-box;">Provide excellent customer service.</li></ul>Additional Gift with this Administration &amp; Reception (Receptionist) Office skills Training<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Time Management in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">course 02: Minute Taking (Gift)</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Life Coaching</li></ul>Key Features of Administration &amp; Reception (Receptionist) Training:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">CPD Accredited</li><li fr-original-style="" style="box-sizing: border-box;">Instant PDF certificate for courses</li><li fr-original-style="" style="box-sizing: border-box;">Fully online, interactive Administration &amp; Reception (Receptionist) Training course with audio voiceover</li></ul>This Administration &amp; Reception (Receptionist) Training course is intended to provide learners with the information and skills required to flourish their administrative and office skills along with handling reception.This Administration &amp; Reception (Receptionist) Training is a complete guide to learning everything about office administration, which will also teach you the fundamental duties of a receptionist. So, whether you are working in administration as a receptionist or want to improve your skills to boost your receptionist career, you are highly recommended to take this course.Administration &amp; Reception (Receptionist) Office skills Training CurriculumThe detailed curriculum outline of our Administration &amp; Reception (Receptionist) Office skills Training Course is as follows:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Administration Support Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Administration &amp; Office skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Skills of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Administration Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Business Telephone Skills for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Representing Your Boss and Company</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Business Etiquette</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Mail Services and Shipping</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Travel Arrangements</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Organising Meetings and Conferences</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Diary Management and Note-taking</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Time Management for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Record Keeping and Filing Systems</li><li fr-original-style="" style="box-sizing: border-box;">Module 15: Business Writing Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Organisational Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 18: Customer Service &amp; Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 19: Effective Planning and Scheduling</li><li fr-original-style="" style="box-sizing: border-box;">Module 20: Invoicing Petty Cash</li></ul>CertificationOnce you&#39;ve successfully completed your Administration &amp; Reception (Receptionist) Office skills Training course, you will immediately be sent a digital certificate.Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.<h2 fr-original-style="" style="box-sizing: border-box;">
 
 <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
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 <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
 <div fr-original-style="" style="box-sizing: border-box;">
 <div fr-original-style="" style="box-sizing: border-box;">
 <div fr-original-style="" style="box-sizing: border-box;">
 40 CPD hours / points
 </div>
 <div fr-original-style="" style="box-sizing: border-box;">
 Accredited by The CPD Certification Service
 </div>
 </div>
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 </div><h2 fr-original-style="" style="box-sizing: border-box;">
 
 <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
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 <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
 This Administration &amp; Reception (Receptionist) Office skills Training is ideal for the following:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Executive Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">HR Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Administrative Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Office Admin &amp; Receptionist</li></ul>
 </div><h2 fr-original-style="" style="box-sizing: border-box;">
 
 <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
 </h2>

 <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
 Learners do not require any prior qualifications to enroll in this Administration &amp; Reception (Receptionist) Training course.
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 <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
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 <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
 You can explore popular and in-demand careers associated with this Administration &amp; Reception (Receptionist) Training course after completing it. Some job fields you can look into are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Secretarial Manager</li><li fr-original-style="" style="box-sizing: border-box;">Secretarial Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Admin Assistant</li></ul>
 </div><h2 fr-original-style="" style="box-sizing: border-box;">
 
 <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
 </h2>

 <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
 <h4 fr-original-style="" style="box-sizing: border-box;">4 Hardcopy Certificates</h4>
 
 Hard copy certificate -
 Included
 
 <div fr-original-style="" style="box-sizing: border-box;"> You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is &pound;3.99 each. </div>
 <h4 fr-original-style="" style="box-sizing: border-box;">4 PDF Certificates</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Express

Administration

Office Administration

Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

General Admission

Train The Trainer Level 5 CourseDo you want to train the trainers? Do you have the knack for providing outstanding training to professionals to motivate them? Welcome to the Train The Trainer Level 5, where we&rsquo;ll empower you to unleash your inner training expertise. Prepare to overhaul your career, enchant your audience, and rule the room like never before.One of the core duties of trainers is to build credibility and rapport. The Train The Trainer Level 5 course will assist you in effortlessly developing the art of building credibility and rapport. Setting clear expectations is crucial for a training session. Hence, you can set clear boundaries and expectations for your training sessions, ensuring a structured and productive learning environment. This Train The Trainer Level 5 course will help you unlock your full potential as a trainer with modules on facilitating classroom activities, teaching large classes effectively, and providing in-class support. In this Train The Trainer Level 5 course, you will also learn to manage yourself, anticipate and handle unexpected issues, and truly connect with your audience. Your confidence will soar, and your trainees will thrive. Here, you will also learn strategies to confidently manage large training classes, keeping participants engaged and ensuring no one gets left behind.The trainer profession requires lots of patience. Famous trainers are experts in dealing with stress. Therefore, in the Train The Trainer Level 5 course, we&rsquo;ll teach you how to manage stress, handle issues gracefully, and recharge your energy. Furthermore, you will gain in-depth knowledge on interpreting feedback effectively, implementing improvements, and confidently handling negativity, including hecklers and fault-finders, with grace and professionalism.&nbsp;Join the Train The Trainer Level 5 course today, and become a valuable asset to the trainer&rsquo;s community.Train The Trainer Level 5&nbsp;Course Curriculum Train the Trainer &ndash; Part 1<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction and Welcome</li><li fr-original-style="" style="box-sizing: border-box;">Make Them Feel Safe Before Class</li><li fr-original-style="" style="box-sizing: border-box;">Start with an amazing opener</li><li fr-original-style="" style="box-sizing: border-box;">Build Credibility and Rapport Qui</li><li fr-original-style="" style="box-sizing: border-box;">Workbook</li></ul>Training on Facilitating Classroom Activity<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction and Welcome</li><li fr-original-style="" style="box-sizing: border-box;">Get Buy-In for the Activity</li><li fr-original-style="" style="box-sizing: border-box;">Find Trainees Who Need Help</li><li fr-original-style="" style="box-sizing: border-box;">Tutor Effectively During Activities</li><li fr-original-style="" style="box-sizing: border-box;">Manage the Activity Pace</li><li fr-original-style="" style="box-sizing: border-box;">Prepare to Lead an Activity</li><li fr-original-style="" style="box-sizing: border-box;">Train the Trainer Coach: Complete Guide to Coaching Trainers</li><li fr-original-style="" style="box-sizing: border-box;">Resources</li></ul>Train the Trainer Coliseum: How to Train Very Large Classes<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hook A Large Class</li><li fr-original-style="" style="box-sizing: border-box;">Teach A Large Class</li><li fr-original-style="" style="box-sizing: border-box;">Support A Large Class</li><li fr-original-style="" style="box-sizing: border-box;">Train the Trainer Recharge: The Healthy Trainer</li><li fr-original-style="" style="box-sizing: border-box;">Welcome to Healthy Trainer</li><li fr-original-style="" style="box-sizing: border-box;">Manage Yourself</li><li fr-original-style="" style="box-sizing: border-box;">Manage Your Issues</li><li fr-original-style="" style="box-sizing: border-box;">Manage Your Classroom</li><li fr-original-style="" style="box-sizing: border-box;">Manage Your Audience</li><li fr-original-style="" style="box-sizing: border-box;">Manage Your Feedback</li><li fr-original-style="" style="box-sizing: border-box;">Resources</li></ul>Train the Trainer Serenity Course<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Welcome to Serenity</li><li fr-original-style="" style="box-sizing: border-box;">Stop Interruptions</li><li fr-original-style="" style="box-sizing: border-box;">Handle Negativity</li><li fr-original-style="" style="box-sizing: border-box;">Manage Inattention</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul>CertificationSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

The Teachers Training

Level up your training skills with our Train the Trainer Level 5 course. Gain advanced techniques in curriculum development, facilitation, and assessment. Become a certified trainer equipped to deliver impactful and engaging training sessions across various industries. Enroll now to elevate your training career to the next level.

Train The Trainer Level 5

NextGen Learning

Train the Trainer Course

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forProfessional Scrum Master Foundation is appropriate for Scrum Masters and people who are interested in Scrum projects. It will be useful for: Product Owners Scrum Masters Developers Team LeadersOverviewThe emphasis of the training is the practical application of Scrum. The course gives various knowledge on the logic of Scrum and the way it functions. You will learn about the roles of all participants in a Scrum project. You will also learn about different challegnes you may encounter and how to resolve them.The Professional Scrum Master Foundations course is the perfect introduction, reboot or refresher to Scrum. This course is for teams or anyone wanting to experience the Scrum way of working.</div><div id="course-pills-2"><h4>The case for Agility</h4><ul><li>Learn about Agile Manifesto, values and principles and how can agile bring more value and manage risks compared with traditional delivery approaches.</li><li></li></ul><h4>Scrum Framework </h4><ul><li>Understand Scrum Framework and the life cycle of Scrum including the events, artifacts and roles and responsibilities.</li><li></li></ul><h4>Running a Sprint</h4><ul><li>Deep dive into each of the events and discuss user stories, estimations, groomings, Definition of Done and Definition of Ready and how can we deliver value incrementaly.</li><li></li></ul><h4>The role of the Scrum Master </h4><ul><li>How can you be a servant leader of your team and support different stakeholders engagement? Ã¿Facilitation, coaching and ensuring transparency.</li><li></li></ul><h4>Backlog and estimations</h4><ul><li>Learn the importance of Product backlog in Scrum, prioritization and estimations at different levels (ex: release; sprint)</li><li></li></ul><h4>Working with people and teams</h4><ul><li>We will discuss motivation, communication and clarity, giving feedback, team development and effective conflict resolution.</li><li></li></ul><h4>Continuous Improvement</h4><ul><li>Assist your team to improve both the means and ends of their work by supporting them in problem detection and resolution as well as foster the culture of continuous improvement.</li><li></li></ul></div>

Nexus Human

Certified ScrumMaster (CSM)

Certified SAFe Agilist

Certified Scrum Product Owner (CSPO)

Professional Scrum Product Owner (PSPO)

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Professional Scrum Master Foundation

Harpenden

Organisational Development (OD) is all about using behavioural insights to transform systems and structures to align an organisation's capability with its strategy. As the craft of OD approaches its 70th year, the skills and mindset of OD have never been more important. In our ever-changing world of work and global pace, an organisation's ability to respond is key to its success. Practising OD means understanding growth, impact and human systems. Leaders operating with an OD approach are able to build agile and resilient workforces, through ethical and sustainable leadership and culture, whilst having a defined sense of purpose, strategy and direction.
This one-day workshop helps participants understand the OD mindset and use a number of OD processes and tools. The session gives leaders, managers and change agents an opportunity to reflect on a real work challenge and how they can tackle it using OD insights.<ul><li>HAVE A FOUNDATION KNOWLEDGE OF THE FIELD OF OD</li><li>BE EQUIPPED WITH SOME ESSENTIAL OD TOOLS AND CONCEPTS</li><li>BE SUPPORTED IN THINKING ABOUT CURRENT WORK CHALLENGES IN AN OD WAY</li></ul><section>
 <h3>1. Introduction</h3><ul><li>Welcome, introductions and housekeeping</li><li>Overview and objectives</li><li>Participants' experience and confidence in this area</li><li>Personal objectives</li><li>Working effectively together</li></ul><h3>2. Demystifying OD</h3><ul><li>Defining OD</li><li>History and values of OD</li><li>OD in your organisation</li></ul><h3>3. Being an OD practitioner</h3><ul><li>The OD cycle</li><li>OD consultancy roles</li><li>Content and processes</li></ul><h3>4. OD tools</h3><ul><li>Reading the organisation</li><li>Understanding filters and lenses</li><li>Using organisational models</li><li>The Burke-Litwin model</li></ul><h3>5. OD thinking about a current work challenge</h3><ul><li>Live consultancy practice / co-coaching</li><li>Action planning</li><li>What's next?</li><li>Review and close</li></ul>


 </section>

Maximum Performance

Introduction to Organisational Development

The best approach for you to have a thorough understanding of economics is through the Economics course brought to you by Training Express. After finishing the course, you'll receive an accredited certificate and instruction from subject-matter experts. We provide you with the course materials that impart all the knowledge and background you need to successfully navigate the complex world of supply and demand, pricing, and manufacturing. It offers a straightforward and concise strategy to succeed in a competitive and proficient financial world. This course was well thought out and well-researched. Our learners can very quickly grasp each lesson since all the topics are divided into manageable, bite-sized chunks. The Economics Course teaches you everything about the subject in-depth and from the start so you may earn a professional certificate to display your success in the workplace. This Economics Course is a thorough, instructor-led course intended to provide you a thorough grasp of the connected sector's nature and your primary duties within it. A plethora of information regarding market strategies and cost-effectiveness in every dynamic company sector can be found in our Economics online program. Don't let chance or luck determine your future. Discover how to become a money-making wizard and take advantage of the proper opportunities as they present themselves. Learning Outcomes Through taking this course, the learners will be able to learn about: <ul> <li>Factors of productivity and laws of opportunity</li><li>Marketing systems and pricing strategies</li><li>Avoiding marketing failures and building success will be taught.</li><li>Budgeting, monopolies, and banking economics</li><li>Measuring growth and ensure profitability</li></ul> Key Features of this Course: <ul> <li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> Additional Gifts Free Life Coaching CourseIf you're interested in learning more about economics but aren't sure where to start, this course will provide you with a solid foundation to help you advance your career and learn more useful skills. Explore everything Economics has to offer and enter a world of limitless possibilities. Following completion of the Economics course, you'll be equipped with a variety of abilities to secure your ideal job. You'll have all of your questions addressed and the essential knowledge under your grasp after taking this thorough course. Aside from preparing you for success, taking an economics course has a lot of benefits that will make studying more enjoyable and less stressful. Put this course in your cart to increase your level of competence. In today's competitive world, you need a certain set of talents to succeed in your line of work. You will learn the most in-demand skills to launch your career in this comprehensive training course, as well as how to improve your current knowledge and abilities. Course Curriculum Economics Module 01: An Introduction to Economics <ol> <li>Basic Definitions to Start With</li><li>Scarcity and Choice</li><li>Goods and Bads</li><li>Ceteris Paribus</li><li>Definition of Economics</li><li>Factors of Production</li><li>Categories of Economics</li><li>Positive and Normative Economics</li><li>Microeconomics and Macroeconomics</li><li>Production Possibilities Frontier Framework</li><li>The Straight-Line PPF</li><li>The Concave-Downward PPF</li><li>Law of Increasing Opportunity Costs</li><li>A Budget Line</li><li>Attainable and Unattainable Combinations</li></ol> Module 02: The Market System and the Circular Flow Model <ol> <li>The Market System</li><li>Characteristics of the Market System</li><li>Private Property</li><li>Freedom of Enterprise and Choice</li><li>Self-Interest</li><li>Competition</li><li>Markets and Prices</li><li>Specialisation</li><li>Use of Money</li><li>Active, but Limited, Government</li><li>The 'Invisible Hand'</li><li>The Circular Flow Model</li><li>Households</li><li>Businesses</li><li>Product Market</li><li>Resource Market</li></ol> Module 03: Supply, Demand and Prices <ol> <li>What Is Demand?</li><li>The Demand Curve</li><li>Individual Demand Curve vs Market Demand Curve</li><li>Factors Causing the Demand Curve to Shift</li><li>Income</li><li>Preferences</li><li>Prices of Related Goods</li><li>Number of Buyers</li><li>Expectations of Future Price</li><li>What Is Supply?</li><li>The Law of Supply</li><li>Factors Causing the Supply Curve to Shift</li><li>Prices of Relevant Resources</li><li>Technology</li><li>Prices of Other Goods</li><li>Number of Sellers</li><li>Expectations of Future Price</li><li>Taxes and Subsidies</li><li>Government Restrictions</li></ol> Module 04: Prices <ol> <li>Two Major Jobs of Price</li><li>Price as a Rationing Device</li><li>Price as a Transmitter of Information</li><li>Price Controls</li><li>Price Ceiling</li><li>Price Floor</li><li>Effects of Price Ceiling</li><li>Shortages</li><li>Fewer Exchanges</li><li>Nonprice-Rationing Devices</li><li>Buying and Selling at a Prohibited Price</li><li>Tie-In Sales</li><li>Effects of a Price Floor</li><li>Surpluses</li><li>Fewer Exchanges</li><li>Absolute Price and Relative Price</li></ol> Module 05: Elasticity <ol> <li>Introduction to Elasticity</li><li>Price Elasticity of Demand</li><li>Formula for Calculating Price Elasticity of Demand</li><li>From Perfectly Elastic to Perfectly Inelastic Demand</li><li>Elastic Demand</li><li>Inelastic Demand</li><li>Unit Elastic Demand</li><li>Perfectly Elastic Demand</li><li>Perfectly Inelastic Demand</li><li>Price Elasticity of Demand and Total Revenue</li><li>Elastic Demand and Total Revenue</li><li>Inelastic Demand and Total Revenue</li><li>Unit Elastic Demand and Total Revenue</li><li>Determinants of Price Elasticity of Demand</li><li>Number of Substitutes</li><li>Necessities Versus Luxuries</li><li>Percentage of One's Budget Spent on the Good</li><li>Time</li><li>Applications of Price Elasticity of Demand</li><li>Large Crop Yields</li><li>Excise Taxes</li><li>Cross Elasticity of Demand</li><li>Income Elasticity of Demand</li><li>Price Elasticity of Supply</li><li>Price Elasticity of Supply and Time</li></ol> Module 06: Market Failures <ol> <li>Market Failures in Competitive Markets</li><li>Demand-Side Market Failures</li><li>Supply-Side Market Failures</li><li>Efficiently Functioning Markets</li><li>Public Goods</li><li>Characteristics of a Public Good</li><li>The Free Rider Problem</li><li>Externalities</li><li>Negative Externalities</li><li>Positive Externalities</li><li>Internalising Externalities</li><li>Persuasion</li><li>Taxes and Subsidies</li><li>Assigning Property Rights</li><li>Voluntary Agreements</li><li>Asymmetric Information</li></ol> Module 07: Production and Costs <ol> <li>The Market and the Firm</li><li>Two Sides to Every Business Firm</li><li>Explicit and Implicit Cost</li><li>Accounting Profit vs Economic Profit</li><li>Zero Economic Profit</li><li>Production</li><li>Long Run vs Short Run</li><li>Production in the Short Run</li><li>Some Economic Cost Concepts</li><li>Average Productivity</li><li>Costs of Production: Total, Average, Marginal</li><li>Sunk Cost</li><li>Economies of Scale, Diseconomies of Scale and Constant Returns to Scale</li></ol> Module 08: Market Structure: Perfect Competition vs Monopoly <ol> <li>The Theory of Perfect Competition</li><li>Demand Curve for a Perfectly Competitive Firm</li><li>Marginal Revenue Curve of a Perfectly Competitive Firm</li><li>Profit Maximization in the Short Run</li><li>To Produce or Not to Produce</li><li>Case 1: Price Is Above Average Total Cost</li><li>Case 2: Price Is Below Average Variable Cost</li><li>Case 3: Price Is Below Average Total Cost but Above Average Variable Cost</li><li>The Theory of Monopoly</li><li>Barriers to Entry</li><li>Legal Barriers</li></ol> Module 09: Money, Banking and the Financial System <ol> <li>The Meaning of Money</li><li>Functions of Money</li><li>Money as a Medium of Exchange</li><li>Money as a Unit of Account</li><li>Money as a Store of Value</li><li>Defining the Money Supply</li><li>M1</li><li>M2</li><li>What About Credit Cards?</li><li>Commercial Banks</li><li>Functions of Commercial Banks</li><li>Central Bank</li><li>Functions of a Central Bank</li><li>The Bank's Balance Sheet</li><li>The Financial System</li><li>Direct and Indirect Finance</li></ol> Module 10: Measuring GDP and Economic Growth <ol> <li>GDP Defined</li><li>Market Value</li><li>Final Goods and Services</li><li>Produced Within a Country</li><li>In a Given Time Period</li><li>The Circular Flow of Expenditure and Income Revisited</li><li>GDP Equals Expenditure Equals Income</li><li>Measuring UK GDP</li><li>The Expenditure Approach</li><li>The Income Approach</li><li>Nominal GDP and Real GDP</li></ol> Module 11: Unemployment <ol> <li>Why Unemployment Is a Problem</li><li>Lost Incomes and Production</li><li>Lost Human Capital</li><li>Who Are the Unemployed?</li><li>Three Labour Market Indicators</li><li>The Unemployment Rate</li><li>The Employment Rate</li><li>The Economic Activity Rate</li><li>Frictional Unemployment</li><li>Structural Unemployment</li><li>Natural Unemployment</li></ol> Module 12: Inflation <ol> <li>The Price Level</li><li>Why Inflation and Deflation Are Problems?</li><li>Redistributes Income</li><li>Redistributes Wealth</li><li>Computing the Price Level</li><li>Reading the CPI Numbers</li><li>Constructing the CPI</li><li>Selecting and Updating the Basket</li><li>The Monthly Price Survey</li><li>Calculating the CPI</li><li>Measuring the Inflation Rate</li><li>The GDP Deflator</li></ol> Module 13: Income Distribution and Poverty <ol> <li>Economic Inequality</li><li>Measuring Income Equality</li><li>The Lorenz Curve</li><li>The Gini Coefficient</li><li>Factors Contributing to Income Inequality</li><li>Poverty</li></ol> Module 14: International Finance <ol> <li>The Foreign Exchange Market</li><li>Appreciation and Depreciation of Exchange Rates</li><li>The Demand for, and Supply of, Currencies</li><li>Demand in the Foreign Exchange Market</li><li>Demand Curve for Pounds Sterling</li><li>Supply in the Foreign Exchange Market</li><li>Supply Curve of Pounds Sterling</li><li>Market Equilibrium</li><li>Flexible vs Fixed Exchange Rates</li><li>The Current System</li></ol> Module 15: Fiscal Policy <ol> <li>Meaning of Budget</li><li>Sources of Government Expenditures and Revenue</li><li>Income Tax Structures</li><li>Budget Deficit, Surplus, or Balance</li><li>Valued-Added Tax</li><li>Aggregate Demand</li><li>The Aggregate Demand Curve</li><li>Changes in Aggregate Demand</li><li>Shifts of the Aggregate Demand Curve</li><li>Aggregate Supply</li><li>Short-Run Aggregate Supply</li><li>Short-Run Aggregate Supply Curve</li><li>Long-Run Aggregate Supply</li><li>Long-Run Aggregate Supply Curve</li><li>Changes in Aggregate Supply</li></ol> Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 10 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 <ul> <li>People who want to start learning economics from scratch.</li><li>People who want to pursue a career in the relevant field.</li><li>People who want to take their present careers further.</li><li>People from other academic disciplines who want to research economics.</li><li>The ones who are looking to start a business or ways to manage their economic assets.</li></ul> 
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Economics is an ever growing field. Our courses will assist the students in pursuing a career in the following sectors: <ul> <li>Economic development</li><li>Economist</li><li>Investment analysis</li><li>Economist</li><li>Insurance risk surveyor</li></ul> 
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 
 <h4>Certificate of completion</h4>
 
 Hard copy certificate -
 Included
 
 <div> You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. </div>

 </div>

Economics Training Course

Welcome to Train the Trainer Course: Facilitation Skills Workshop. In this course, you&#39;ll learn:<ol style="color: rgb(249, 249, 249); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(249, 249, 249);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Basics of Training:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to the principles and foundations of effective training.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the role of a trainer and the importance of creating a positive learning environment.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the Needs of Adult Learners:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring the characteristics of adult learners.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Adapting training methods to meet the unique needs and preferences of adult participants.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using a Training Needs Assessment:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conducting thorough needs assessments to identify learning gaps and tailor training content accordingly.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing strategies to address diverse learning styles and preferences.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building Training Goals and Instructional Plans:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting clear and achievable training goals.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Designing comprehensive instructional plans to guide the training process.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Choosing and Modifying Training Methods:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring a variety of training methods and techniques.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learning to modify training approaches based on participant needs and the subject matter.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivering Training and Using Visual Aids:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing effective presentation and facilitation skills.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Incorporating visual aids and multimedia tools to enhance training delivery.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Styles of Training:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding different training styles and their applications.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tailoring training approaches to suit the content and audience.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Coaching and Mentoring Others:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring the role of a coach and mentor in the training process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing skills to provide constructive feedback and support to learners.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing Training Skills:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing personal training skills and competencies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practicing effective communication and engagement techniques.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Training Groups:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Managing and facilitating group dynamics during training sessions.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building strategies to foster collaboration and participation within training groups.</li></ul></li></ol>

John Academy

Train the Trainer (TTT)

Unlock your potential as a trainer with our Train the Trainer Course: Facilitation Skills Workshop. Master the basics of training, understand adult learners' needs, and learn to assess, plan, and deliver effective training sessions. Explore various training methods, utilize visual aids, and discover your unique training style. Develop coaching and mentoring skills, enhance your training abilities, and learn to navigate group dynamics. Elevate your facilitation skills and become a confident, impactful trainer. Join us on a transformative learning journey to shape the future of education and professional development.

Train the Trainer Course: Facilitation Skills Workshop

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learn how to deal with anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Prepare to speak publicly by analysing your audience</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to make a good first impression</li><li fr-original-style="" style="box-sizing: border-box;">Become an expert at giving engaging speeches</li><li fr-original-style="" style="box-sizing: border-box;">Know how to properly conclude a speech</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Public speaking can be learned by anyone. If you are a&nbsp;<a href="https://learndrive.org/course/life-coaching/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">coach</a>, manager, teacher, or business professional, you need public speaking skills. The ability to influence your peers through speech is one of the most important skills for becoming a good leader and motivator.&nbsp;If you have&nbsp;<a href="https://www.nhs.uk/mental-health/conditions/generalised-anxiety-disorder/overview/#:~:text=Anxiety%20is%20a%20feeling%20of,medical%20test%20or%20job%20interview." target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">anxiety</a>&nbsp;about public speaking, this is your chance to take the bull by the horns. This Public Speaking Course will help you become a confident and persuasive speaker. It includes lessons, exercises, and practical advice that will teach you how to speak in public with ease.&nbsp;Public speaking is one of the scariest things people have to do. No matter how prepared you are, when the time comes, you will be filled with anxiety. This is why you need a Public Speaking Course. Our course will teach you how to take care of your nerves and teach you how to analyse your audienceThe goal of this course is to teach you how to identify your audience and deliver engaging speeches. It includes a dedicated module to help you overcome your fear of public speaking. If you deliver presentations and public speeches, hopefully, you will never feel butterflies in your stomach or get stuck while delivering your speech. Additionally, you&rsquo;ll learn how to conclude a speech effectively.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1 The Importance of Public Speaking</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2 Preparation for Public Speaking</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3 How to Start An Impressive Speech</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4 How to Keep Your Audience Hooked</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5 How to Overcome The Fear of Public Speaking</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6 How to End A Speech</li></ul>

LearnDrive UK

Motivation

Public Speaking

Public speaking course will help you to learn how to control your nerves, how to speak with confidence and become a good speaker.





















<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Know The Importance of Good Customer Care Service</li><li fr-original-style="" style="box-sizing: border-box;">Develop Skills on How to Handle Customers.</li><li fr-original-style="" style="box-sizing: border-box;">Learn How to Greet Customers Professionally</li><li fr-original-style="" style="box-sizing: border-box;">Get Training on Managing Customers</li><li fr-original-style="" style="box-sizing: border-box;">Learn to Build Customer Rapport</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Do you want to earn your&nbsp;<a href="https://blog.hubspot.com/service/customer-loyalty" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">customers&rsquo; loyalty</a>&nbsp;through appropriate customer service? If so, this Customer Care course may be just what you want. The content of this course is highly relevant to the modern corporate environment regarding customer care.Professionals who want to excel in their field should take this Customer Care course. In this course, you will learn all you need to know about becoming a specialist in this area. Students in this Customer Care course will gain real-world knowledge and expertise from industry professionals.As part of the Customer Care course, students learn the foundations of Customer Care and then advance to sharing expert knowledge. The course is designed to give you an in-depth understanding of Customer Care, including essential concepts, strategies, and best practices.The course is divided into multiple modules to make the Customer Care course as convenient and enjoyable as possible. Completing the Customer Care course will result in an instant e-certificate as evidence of expertise and competency.This course also features a highly competitive assessment comprising MCQ and to help the system we are providing a support system.Ultimately, the Customer Care course can help you advance your career. Furthermore, the course can benefit your&nbsp;<a href="https://learndrive.org/course/life-coaching/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">personal life</a>&nbsp;as well. So, if you are interested in enriching your goals, enrol now!</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1: Introduction to Customer Care</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2: Providing Great Customer Care Service</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3: Service Model &amp; Defusing Techniques</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4: Customer Management</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5: Building Customer Rapport</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6: Greeting Customers Professionally</li></ul>

Business

Bachelor of Business Studies (BBS)

Business & Management

Learn the importance of good customer care service and develop skills on how to handle customers from this course.




















Customer Care

All organisations today operate in an environment of constant and rapid change. Managing this change effectively is often achieved through a portfolio of formal projects.Many organisations today have qualified and experienced project management staff to run their projects.Some organisations today have dedicated functions, staff or processes to support their project management teams. The very largest organisations have in-house Enterprise Programme Offices, or project management specialists in corporate audit or risk functions; or organise 'Red Team Reviews' of a project by other staff with project management experience who are not participating in the reviewed project.But for many mid-size businesses and SMEs - and even some larger organisations - these resources are simply not available. For them, having access to external expertise to assure project management disciplines and to coach project managers can be a major contributor to project success. Such reviews can take place at project initiation; at major stage-gates (especially if significant capital is to be committed at the stage-gate); or at any other time if concerns arise concerning project quality, cost or timescales.And it is for those organisations that we offer the necessary expertise, on an ad hoc basis, in reviewing projects and coaching senior project management staff.A document review and workshop led by one of our consultants can help you assess whether:<ul><li>The strategic goals and priorities for the project are clear and being addressed</li><li>Governance of the project within the business is defined and being effectively executed</li><li>Project roles and responsibilities are clear and effective</li><li>The credibility and robustness of the project plan can be enhanced</li><li>Performance measures and reporting procedures are effective</li><li>Critical risks are identified and being managed and contingencies are agreed</li><li>The roles, responsibilities and capabilities of the key players in the project team are fit for purpose</li><li>Budgets are realistic and costs being managed effectively</li><li>Communication and change management activities are effectively planned and being executed</li></ul>At your discretion, you can capture the outcomes from the workshop for yourselves, in terms of identifying opportunities for improvement, or you can have our consultant write a report and make recommendations to you.

The In House Training Company

Project Management Institute (PMI)

Project Leadership

Project Management

Project Risk Management

Google Project Management

Project Management Office (PMO)

Project review (In-House)

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:&nbsp;1. Heighten your self-awareness as a coach.2. Unearth strategies to enhance the depth and breadth of your coaching practice.3. Strengthen your commitment to ethical conduct and best coaching practices.4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.&nbsp;Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC&trade;). CRR Global&rsquo;s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.&nbsp;Our team coaching supervision sessions fulfil the requirements for your<a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;Advanced Certification for Team Coaches (ACTC) accreditation via the ICF.</a>&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Intimate groups&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Engage in a virtual program consisting of four 75-minute sessions&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Cultivate this beneficial routine for coaching professionals&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Utilise a framework that facilitates system alignment and collective action&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Eligible for five hours of ICF resource development credits&nbsp;Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (<a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ACTC</a>). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global&rsquo;s Meet, Reveal, Align &amp; Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:
 
1. Heighten your self-awareness as a coach.
2. Unearth strategies to enhance the depth and breadth of your coaching practice.
3. Strengthen your commitment to ethical conduct and best coaching practices.
4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.
 
Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC™). CRR Global’s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.
 
Our team coaching supervision sessions fulfil the requirements for yourAdvanced Certification for Team Coaches (ACTC) accreditation via the ICF.
· Intimate groups
· Engage in a virtual program consisting of four 75-minute sessions
· Cultivate this beneficial routine for coaching professionals
· Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor
· Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices
· Utilise a framework that facilitates system alignment and collective action
· Eligible for five hours of ICF resource development credits
 
Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (ACTC). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global’s Meet, Reveal, Align & Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

CRR UK

Team Coaching Supervision for the Systems Coach

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Course Summary:This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching&#39;s Safeguarding and Protecting Children Workshop first. Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">The 3 hour workshop covers the following and learners will be able to:<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Describe how a club welfare officer works with others to create a child centered environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain how the club welfare officer role fits into the wider safeguarding environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply learning to case studies including sharing good safeguarding practice.</li></ul>




Course Summary:
This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first.
Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?



The 3 hour workshop covers the following and learners will be able to:
Describe how a club welfare officer works with others to create a child centered environment.
Explain how the club welfare officer role fits into the wider safeguarding environment.
Apply learning to case studies including sharing good safeguarding practice.



Active Lancashire

Health & Wellbeing

Time to Listen - Welfare Officer Training

Real Estate AnalystThe Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results. On this course, you will&hellip;<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to structure an investment cash flow from first principles and how to value and appraise property investments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Build annual and quarterly discounted cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Build OPEX and CAPEX into your cash flow</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse risk using sensitivity tables and charts</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul> Who will benefit from this course?<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Real Estate Investors</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Portfolio Analysts</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Investment Managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset Managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="9" fr-original-style="" style="box-sizing: border-box;">APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.</li></ul> Day OneKnow how to build a property asset cash flow, analyse geared, and un-geared IRRs.<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Term &amp; Reversion and Layer Method Valuation (Intro to Excel)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Equivalent Yield (Solver, Scenario and Goal Seek functions)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Single-Let Discounted Cash Flow</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analysis and use of date series</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Internal Rate of Return (IRR) and Net Present Value (NPV)</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Comparing Value, Price and Worth</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Adding borrowing and analysing geared returns</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Introducing Rent Reviews and other &lsquo;events&rsquo; into cash flows</li><li value="10" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; concept and Logic functions (IF,OR,AND)</li><li value="11" fr-original-style="" style="box-sizing: border-box;">Sensitivity analysis</li></ul> Day TwoKnow how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; and Multi-let cash flows</li><li value="2" fr-original-style="" style="box-sizing: border-box;">The &lsquo;date problem&rsquo; and assumptions in property asset cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Reducing the rent function, intermediate calculations and modelling theory</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling lease expiries, break clauses, voids, and upward only covenants</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Incorporating time-varying rental growth rates</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Analysing multi-let cash flows to see if the leases are sufficiently diversified</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Further IRR analysis (XIRR, MIRR)</li></ul> Included in the Course<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul> For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:E - s.musgrave@bayfieldtraining.comT - 01223 517851W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a>



Real Estate Analyst
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.


On this course, you will…
Learn how to structure an investment cash flow from first principles and how to value and appraise property investments
Build annual and quarterly discounted cash flows
Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry
Build OPEX and CAPEX into your cash flow
Analyse risk using sensitivity tables and charts
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Real Estate Investors
Surveyors
Portfolio Analysts
Investment Managers
Asset Managers
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.


Day One
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Professional Development

Property & Real Estate Photography

Continuous Professional Development (CPD)

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)

In-Person 

Virtual



The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.
With a strong emphasis on practical application, you will gain a profound understanding of the complexities involved in analysing investment cash flows and interpreting their implications for effective decision-making.
Upon completion of the course, you will have the expertise to confidently model investment cash flows to a proficient level, empowering you to make informed financial decisions and drive positive outcomes for your investments.


The Investment focused school combines three of our courses:
Real Estate Analyst
Real Estate Modelling Masterclass
Understanding Key Principles of Real Estate Financial Modelling


On this course you will…
Construct Investment Financial Models starting from foundational principles
Learn how to value an appraise property investments.
Gain a comprehensive understanding of modelling tenancy schedules, including lease structures, rental income projections, lease expiry analysis, and lease renewal
Develop proficiency in creating robust models.
Understand how the application and use structure finance products in Real Estate
Learn advanced modelling techniques to analyse underlying asset risk
Appreciate the importance of data in investment cash flow modelling.
Gain a deep comprehension of the interrelationship between the metrics used in investment cash flow modelling


Who will benefit from this School?
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Mid-level to senior Real Estate Analysts
Real Estate Managers who would like to gain an understanding of the dynamics of debt and financial return fluctuations in more detail
Property industry modellers who would like to be fully proficient in building complex financial models


Course Outline
Day One
Real Estate Analyst I
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Real Estate Analyst II
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Day Three
Real Estate Modelling Masterclass
Mezzanine debt modelling
Joint Venture structures between developers and lender/equity partners
Promote and profit share structure calculations
Advance project cash flows with mezzanine debts
Key Real Estate and investment risks, risk adjustment of exit yields
Sensitivity and Scenario Analysis
Monte Carlo Analysis


Day Four
Understanding Key Principles of Real Estate Financial Modelling
Real Estate Financial Modelling Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rare of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity


Price, Value & Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Discounting Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns


Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Investment School such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Property Investment

Financial Analysis

Microsoft Excel

The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.

Real Estate Investment School (Investment Cash Flow Modelling)

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.&nbsp;What makes our ORSC&trade; series truly exceptional is that it&#39;s the very first coach training programme with a dedicated focus on relationship systems that&#39;s also accredited by the International Coaching Federation (ICF)!&nbsp;&nbsp;Your ORSC JourneyYou&rsquo;ll start your ORSC&trade; journey by joining one of two courses: Fundamentals of ORSC&trade; (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation &amp; Relationship Systems at Work).&nbsp;Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.&nbsp;Once you&rsquo;ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you&rsquo;re eligible to continue with remaining modules in the ORSC series.&nbsp;These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We&#39;re thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!&nbsp;&nbsp;Credentials&nbsp;The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.&nbsp;Upon successfully completing all five courses in our ORSC&trade; training series, starting from the Fundamentals, and progressing through Systems Integration, you&#39;ll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you&#39;ll proudly hold the ORSCC credential and an additional 96.5 CCE units.&nbsp;ORSC Community&nbsp;By participating in the series, you&#39;ll join an engaging professional networkof like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll gain insights on co-facilitation from our faculty members and industry leaders. Booking OptionsAlongside the date for the course, you&#39;ll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
 
What makes our ORSC™ series truly exceptional is that it's the very first coach training programme with a dedicated focus on relationship systems that's also accredited by the International Coaching Federation (ICF)!
 
 
Your ORSC Journey
You’ll start your ORSC™ journey by joining one of two courses: Fundamentals of ORSC™ (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation & Relationship Systems at Work).
 
Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.
 
Once you’ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you’re eligible to continue with remaining modules in the ORSC series.
 
These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We're thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!
 
 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
 
Upon successfully completing all five courses in our ORSC™ training series, starting from the Fundamentals, and progressing through Systems Integration, you'll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you'll proudly hold the ORSCC credential and an additional 96.5 CCE units.
 
ORSC Community 
By participating in the series, you'll join an engaging professional network
of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you'll gain insights on co-facilitation from our faculty members and industry leaders.


Booking Options
Alongside the date for the course, you'll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

Business Relationship Management (BRM)

CRR UK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Autumn Series 2024 - Organisation & Relationship Systems Coaching Training

In this course, you&rsquo;ll gain a basic understanding of finance and accounting concepts to drive the success of your business.This course aims to demystify the accounting language over three hours so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.Date: Wednesday 25th September 2024Time: 9:30am - 12:30pmLocation: OnlineFor: Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)Cost: FreeMore about the courseEven if you plan to hire an accountant, you still need to understand accounting information to make better, more informed decisions about your business. This webinar will give you the tools necessary to have a better understanding of what the professionals are saying down the line, so you can run your business better.What it covers:Part 1<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Historical business finance measurement</li><li fr-original-style="" style="box-sizing: border-box;">The main performance measure - Profit &amp; Loss</li><li fr-original-style="" style="box-sizing: border-box;">The main valuation measure - Balance Sheet</li><li fr-original-style="" style="box-sizing: border-box;"> The importance of cash management and working capital</li></ul>Part 2<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to apply this knowledge to business planning and targeting</li><li fr-original-style="" style="box-sizing: border-box;">Using the above measurement tools to help plan and forecast business performance, particularly Profit &amp; Loss and Cashflow and the key differences between them</li><li fr-original-style="" style="box-sizing: border-box;">Break even</li><li fr-original-style="" style="box-sizing: border-box;">Pricing methods</li></ul>Who it is for:The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates, and is geared to anyone without a finance or accounting background. Your business must be based in or shortly relocating to North Essex (either Braintree, Chelmsford, Colchester, Maldon, or Tendring).Who should attend:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li fr-original-style="" style="box-sizing: border-box;">Micro business owners</li><li fr-original-style="" style="box-sizing: border-box;">Small business owners</li><li fr-original-style="" style="box-sizing: border-box;">Middle managers</li><li fr-original-style="" style="box-sizing: border-box;">Consultants</li><li fr-original-style="" style="box-sizing: border-box;">Coaches</li><li fr-original-style="" style="box-sizing: border-box;">E-commerce businesses</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers</li><li fr-original-style="" style="box-sizing: border-box;">Service based business owners</li></ul>Skills gained:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand basic financial documents used in business</li><li fr-original-style="" style="box-sizing: border-box;">Interpret the information in these documents, and use it to manage day-to-day business activity</li><li fr-original-style="" style="box-sizing: border-box;">Be more effective in their role</li></ul>About the host:Jim Fletcher ACMA GCMAJim is a business manager with Let&#39;s Do Business Group and a dedicated business coach with 40 years&rsquo; commercial leadership experience. Drawing on his long career in the manufacturing and engineering sector, Jim provides tailored coaching, consultancy, non-executive directorship and project management services, across a full range of management, finance, sales &amp; marketing and operations functions.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let&#39;s Do Business Group.Let&#39;s Do Business Group is undertaking this project jointly with the&nbsp;<a href="https://neeb.org.uk/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://neeb.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">North Essex Economic Board (NEEB)</a>. The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.This project is funded by the UK Government through the UK Shared Prosperity Fund.The UK Shared Prosperity Fund is a central pillar of the UK government&#39;s Levelling Up agenda and provides &pound;2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit&nbsp;<a href="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus</a>Please click here to see our&nbsp;<a href="https://backingessexbusiness.co.uk/privacy-policy" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://backingessexbusiness.co.uk/privacy-policy" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Privacy Policy</a>. Please note that your details may be shared with the North Essex Economic Board who are funding this project.

In this course, you’ll gain a basic understanding of finance and accounting concepts to drive the success of your business.
This course aims to demystify the accounting language over three hours so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.
Date: Wednesday 25th September 2024
Time: 9:30am - 12:30pm
Location: Online
For: Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)
Cost: Free
More about the course
Even if you plan to hire an accountant, you still need to understand accounting information to make better, more informed decisions about your business. This webinar will give you the tools necessary to have a better understanding of what the professionals are saying down the line, so you can run your business better.
What it covers:
Part 1
Historical business finance measurement
The main performance measure - Profit & Loss
The main valuation measure - Balance Sheet
The importance of cash management and working capital
Part 2
How to apply this knowledge to business planning and targeting
Using the above measurement tools to help plan and forecast business performance, particularly Profit & Loss and Cashflow and the key differences between them
Break even
Pricing methods
Who it is for:
The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates, and is geared to anyone without a finance or accounting background. Your business must be based in or shortly relocating to North Essex (either Braintree, Chelmsford, Colchester, Maldon, or Tendring).
Who should attend:
Entrepreneurs
Micro business owners
Small business owners
Middle managers
Consultants
Coaches
E-commerce businesses
Digital marketers
Service based business owners
Skills gained:
Understand basic financial documents used in business
Interpret the information in these documents, and use it to manage day-to-day business activity
Be more effective in their role
About the host:
Jim Fletcher ACMA GCMA
Jim is a business manager with Let's Do Business Group and a dedicated business coach with 40 years’ commercial leadership experience. Drawing on his long career in the manufacturing and engineering sector, Jim provides tailored coaching, consultancy, non-executive directorship and project management services, across a full range of management, finance, sales & marketing and operations functions.



This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let's Do Business Group.
Let's Do Business Group is undertaking this project jointly with the North Essex Economic Board (NEEB). The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.
This project is funded by the UK Government through the UK Shared Prosperity Fund.
The UK Shared Prosperity Fund is a central pillar of the UK government's Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus
Please click here to see our Privacy Policy. Please note that your details may be shared with the North Essex Economic Board who are funding this project.

Let’s Do Business Group

This course aims to demystify the accounting language so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.

Finance for Non-Financial Entrepreneurs - North Essex

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;">Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.</section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"> </section></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">LENGTH</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">2 - 3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">NEXT COURSE START</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">COURSE DELIVERY</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3>Who?&nbsp;ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).Why?&nbsp;It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?The skills of your coaches are inextricably linked to your employee&#39;s performance, output and error margins, so that alone means you need certified coaches.Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.</section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Training Course Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The difference between Coaching and Training.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is a Sat-Nav coach, and why must we avoid this at all costs?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our recommended Coaching Structure and why it is designed that way.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss various question techniques and what each is good for or why it should be avoided.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the phrase &#39;two ears, one mouth&#39; in relation to great coaching and why we must be clever about listening.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We touch on Learning Styles to see what you think of each and how we can cater for them.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We help you plan and prepare for your final session on the second day.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">You deliver your final mini-coaching session. We record them (HD). We chat as a group.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;">This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div></div></div></div>

Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.
This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.
We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.
We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.
By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).
Why? 
It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.
Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?
Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?
The skills of your coaches are inextricably linked to your employee's performance, output and error margins, so that alone means you need certified coaches.
Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.
Training Course Content
The difference between Coaching and Training.
What is a Sat-Nav coach, and why must we avoid this at all costs?
We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.
We discuss our recommended Coaching Structure and why it is designed that way.
We discuss various question techniques and what each is good for or why it should be avoided.
We discuss the phrase 'two ears, one mouth' in relation to great coaching and why we must be clever about listening.
We touch on Learning Styles to see what you think of each and how we can cater for them.
We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.
We help you plan and prepare for your final session on the second day.
You deliver your final mini-coaching session. We record them (HD). We chat as a group.
Course delivery and venue
This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Coaching Skills

Coach

Coaching

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching, 

Introductory daily rate.

Registered charities and non profits only. 

Non profits only.

WelcomeHello and welcome to our 1-day Introduction to Coaching.Join Colin Brett, Founder, and Director of Training, who facilitates these free learning days online. If you select which day you&#39;d like to attend on our website we&rsquo;ll reserve and confirm a space for you.&nbsp;&nbsp;Why Free?We recognise that signing up to a coach training involves work, time, effort, energy, finance and commitment. We thought the opportunity to join us for an experiential day may be useful in your decision-making process. Although the majority of those joining will be exploring training options, these days are also about &lsquo;coach education&rsquo; for those who would like to learn more about it&hellip;&nbsp;This day may be a good investment of your time if:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re curious about what coaching actually is</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve never tried it before, but would like to</li><li fr-original-style="" style="box-sizing: border-box;">You want to change career direction</li><li fr-original-style="" style="box-sizing: border-box;">Coach training would be an augment to your current skillset/role</li><li fr-original-style="" style="box-sizing: border-box;">Coaching is an approach you&#39;d like to bring into your current organisation</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;d like to gain a practical understanding of what coaching is and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">An opportunity to explore our approach to training would be useful</li></ul>&nbsp;What does the day offer?&nbsp;It&rsquo;s a day-long experiential opportunity for you to explore coaching in a safe, engaged environment. You will leave with a clear understanding of what coaching is and isn&#39;t; how it sits along-side the other talking modalities; what it would be like to train with us, and whether professional coach training is for you.&nbsp;During the day we will work through topics such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contracting and the importance of it</li><li fr-original-style="" style="box-sizing: border-box;">Core Competencies (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Comparisons between Formal and Informal Coaching</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Practice Sessions (am and pm for comparison)</li><li fr-original-style="" style="box-sizing: border-box;">Live Coaching Demonstration and a Feedback Session based on it</li><li fr-original-style="" style="box-sizing: border-box;">Levels of Listening</li><li fr-original-style="" style="box-sizing: border-box;">Questioning</li><li fr-original-style="" style="box-sizing: border-box;">Q&amp;A Session</li><li fr-original-style="" style="box-sizing: border-box;">and more..!</li></ul>&nbsp;About Coaching Development:<a href="https://www.coachingdevelopment.com/" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Coaching Development</a> has been established for over 20 years and is one of the premier international coach training institutes. Based in the UK, we have trained hundreds of coaches across the world and are proud to state that the majority of our graduates come to us via personal recommendation. The programmes we offer will equip you to practice in any sector: executive, business, individual, wellness, academia, fitness, therapeutic and many more; they are aimed at developing your skillset as a coach.&nbsp;Our promise to you:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No selling! We will not attempt to sell our programmes to you, this day is a safe learning space.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We will be open and honest with you and tell you anything you want to know about us, our approach and our training.</li><li fr-original-style="" style="box-sizing: border-box;">This free day embodies Coaching Development&rsquo;s usual approach to training offering the deepest professional integrity, incorporating highly experiential, in-depth, adult-to-adult development.</li><li fr-original-style="" style="box-sizing: border-box;">Our commitment to your learning - we will be clear about the objectives for the day and partner with you to meet these.</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to practice, take advantage of feedback, collaborate and experience practical translation of the skillset.</li><li fr-original-style="" style="box-sizing: border-box;">Our training material is accredited by the International Coach Federation - the leading global body for professional coaching and coaches.</li></ul>&nbsp;If you&rsquo;d like an informal chat about any aspects of the introductory day or our training you&rsquo;re very welcome to give Isy a call on: 020 8541 1313 or visit : <a href="//www.coachingdevelopment.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.coachingdevelopment.com</a>&nbsp;

Coaching Development Ltd

An ICF accredited coach training programme.

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