10 QLS Endorsed Courses for HR Manager | 10 Endorsed Certificates Included | Lifetime Access | 24/7 Tutor Support
Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Project Manager's Skills Mastery Program Master the Basic Skills of Project Management
Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.