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Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: * Research and understand each unique customer to demonstrate expertise; * Conduct productive meetings to discover useful information to formulate the most effective solution(s); * Propose plans that are fully aligned with the target’s situation and needs; * Increase abilities to engage and motivate the prospect/client through compelling presentations; * Convey emotional intelligence enthusiasm and sincerity to get client buy-in; * Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and * Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - CHANGE AND THE ORGANIZATION * Drivers for change * Developing a vision * Culture and climate * Emergent change and lifecycle * Organizational metaphors * Models of change * Roles required for change 2 - STAKEHOLDERS * Principles * Identification * Analysis * Influencing and listening * Emotion and demonstration * Communications * Cognitive biases * Remaining people focused * Improving Communications * Communications channels * Collaboration * Communications Planning * Larger workshops 2 - CHANGE IMPACT * Assessing impact * McKinsey 7 S * Stakeholder impact assessment * Assessing change readiness * Large change ? how to staff * Building a change team * Preparing for resistance * Building team effectiveness 4 - INDIVIDUAL CHANGE * Learning theory * Motivation * Change Curve * Personality differences

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms Prerequisites Successful learners will have prior knowledge and understanding of: * Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations. * Both Azure administration and Azure development with proven expertise in at least one of these areas. * Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. * AZ-104T00 - Microsoft Azure Administrator * AZ-204T00: Developing Solutions for Microsoft Azure 1 - INTRODUCTION TO DEVOPS * What is DevOps? * Explore the DevOps journey * Identify transformation teams * Explore shared goals and define timelines 2 - CHOOSE THE RIGHT PROJECT * Explore greenfield and brownfield projects * Decide when to use greenfield and brownfield projects * Decide when to use systems of record versus systems of engagement * Identify groups to minimize initial resistance * Identify project metrics and key performance indicators (KPIs) 3 - DESCRIBE TEAM STRUCTURES * Explore agile development practices * Explore principles of agile development * Define organization structure for agile practices * Explore ideal DevOps team members * Enable in-team and cross-team collaboration * Select tools and processes for agile practices 4 - CHOOSE THE DEVOPS TOOLS * What is Azure DevOps? * What is GitHub? * Explore an authorization and access strategy * Migrate or integrate existing work management tools * Migrate or integrate existing test management tools * Design a license management strategy 5 - PLAN AGILE WITH GITHUB PROJECTS AND AZURE BOARDS * Link GitHub to Azure Boards * Configure GitHub Projects * Manage work with GitHub Project boards * Customize Project views * Collaborate using team discussions * Agile Plan and Portfolio Management with Azure Boards 6 - INTRODUCTION TO SOURCE CONTROL * Explore DevOps foundational practices * What is source control? * Explore benefits of source control * Explore best practices for source control 7 - DESCRIBE TYPES OF SOURCE CONTROL SYSTEMS * Understand centralized source control * Understand distributed source control * Explore Git and Team Foundation Version Control * Examine and choose Git * Understand objections to using Git * Describe working with Git locally 8 - WORK WITH AZURE REPOS AND GITHUB * Migrate from TFVC to Git * Use GIT-TFS * Develop online with GitHub Codespaces 9 - STRUCTURE YOUR GIT REPO * Explore monorepo versus multiple repos * Implement a change log 10 - MANAGE GIT BRANCHES AND WORKFLOWS * Explore branch workflow types * Explore feature branch workflow * Explore Git branch model for continuous delivery * Explore GitHub flow * Explore fork workflow * Version Control with Git in Azure Repos 11 - COLLABORATE WITH PULL REQUESTS IN AZURE REPOS * Collaborate with pull requests * Examine GitHub mobile for pull request approvals 12 - IDENTIFY TECHNICAL DEBT * Examine code quality * Examine complexity and quality metrics * Measure and manage technical debt * Integrate other code quality tools * Plan effective code reviews 13 - EXPLORE GIT HOOKS * Implement Git hooks 14 - PLAN FOSTER INNER SOURCE * Explore foster inner source * Implement the fork workflow * Describe inner source with forks 15 - MANAGE GIT REPOSITORIES * Work with large repositories * Purge repository data * Manage releases with GitHub Repos * Automate release notes with GitHub 16 - EXPLORE AZURE PIPELINES * Explore the concept of pipelines in DevOps * Describe Azure Pipelines * Understand Azure Pipelines key terms 17 - MANAGE AZURE PIPELINE AGENTS AND POOLS * Choose between Microsoft-hosted versus self-hosted agents * Explore job types * Explore predefined agent pool * Understand typical situations for agent pools * Communicate with Azure Pipelines * Communicate to deploy to target servers * Examine other considerations * Describe security of agent pools * Configure agent pools and understanding pipeline styles 18 - DESCRIBE PIPELINES AND CONCURRENCY * Understand parallel jobs * Estimate parallel jobs * Describe Azure Pipelines and open-source projects * Explore Azure Pipelines and Visual Designer * Describe Azure Pipelines and YAML 19 - EXPLORE CONTINUOUS INTEGRATION * Learn the four pillars of continuous integration * Explore benefits of continuous integration * Describe build properties * Enable Continuous Integration with Azure Pipelines 20 - IMPLEMENT A PIPELINE STRATEGY * Configure agent demands * Implement multi-agent builds * Explore source control types supported by Azure Pipelines 21 - INTEGRATE WITH AZURE PIPELINES * Describe the anatomy of a pipeline * Understand the pipeline structure * Detail templates * Explore YAML resources * Use multiple repositories in your pipeline 22 - INTRODUCTION TO GITHUB ACTIONS * What are Actions? * Explore Actions flow * Understand workflows * Describe standard workflow syntax elements * Explore events * Explore jobs * Explore runners * Examine release and test an action 23 - LEARN CONTINUOUS INTEGRATION WITH GITHUB ACTIONS * Describe continuous integration with actions * Examine environment variables * Share artifacts between jobs * Examine Workflow badges * Describe best practices for creating actions * Mark releases with Git tags * Create encrypted secrets * Use secrets in a workflow * Implement GitHub Actions for CI/CD 24 - DESIGN A CONTAINER BUILD STRATEGY * Examine structure of containers * Work with Docker containers * Understand Dockerfile core concepts * Examine multi-stage dockerfiles * Examine considerations for multiple stage builds * Explore Azure container-related services * Deploy Docker containers to Azure App Service web apps 25 - INTRODUCTION TO CONTINUOUS DELIVERY * Explore traditional IT development cycle * What is continuous delivery? * Move to continuous delivery * Understand releases and deployments * Understand release process versus release 26 - CREATE A RELEASE PIPELINE * Describe Azure DevOps release pipeline capabilities * Explore release pipelines * Explore artifact sources * Choose the appropriate artifact source * Examine considerations for deployment to stages * Explore build and release tasks * Explore custom build and release tasks * Explore release jobs * Configure Pipelines as Code with YAML 27 - EXPLORE RELEASE RECOMMENDATIONS * Understand the delivery cadence and three types of triggers * Explore release approvals * Explore release gates * Use release gates to protect quality * Control Deployments using Release Gates 28 - PROVISION AND TEST ENVIRONMENTS * Provision and configure target environments * Configure automated integration and functional test automation * Understand Shift-left * Set up and run availability tests * Explore Azure Load Testing * Set up and run functional tests 29 - MANAGE AND MODULARIZE TASKS AND TEMPLATES * Examine task groups * Explore variables in release pipelines * Understand variable groups 30 - AUTOMATE INSPECTION OF HEALTH * Automate inspection of health * Explore events and notifications * Explore service hooks * Configure Azure DevOps notifications * Configure GitHub notifications * Explore how to measure quality of your release process * Examine release notes and documentation * Examine considerations for choosing release management tools * Explore common release management tools 31 - INTRODUCTION TO DEPLOYMENT PATTERNS * Explore microservices architecture * Examine classical deployment patterns * Understand modern deployment patterns 32 - IMPLEMENT BLUE-GREEN DEPLOYMENT AND FEATURE TOGGLES * What is blue-green deployment? * Explore deployment slots * Describe feature toggle maintenance 33 - IMPLEMENT CANARY RELEASES AND DARK LAUNCHING * Explore canary releases * Examine Traffic Manager * Understand dark launching 34 - IMPLEMENT A/B TESTING AND PROGRESSIVE EXPOSURE DEPLOYMENT * What is A/B testing? * Explore CI-CD with deployment rings 35 - INTEGRATE WITH IDENTITY MANAGEMENT SYSTEMS * Integrate GitHub with single sign-on (SSO) * Explore service principals * Explore Managed Identity 36 - MANAGE APPLICATION CONFIGURATION DATA * Rethink application configuration data * Explore separation of concerns * Understand external configuration store patterns * Examine Key-value pairs * Examine App configuration feature management * Integrate Azure Key Vault with Azure Pipelines * Manage secrets, tokens and certificates * Examine DevOps inner and outer loop * Integrate Azure Key Vault with Azure DevOps * Enable Dynamic Configuration and Feature Flags 37 - EXPLORE INFRASTRUCTURE AS CODE AND CONFIGURATION MANAGEMENT * Explore environment deployment * Examine environment configuration * Understand imperative versus declarative configuration * Understand idempotent configuration 38 - CREATE AZURE RESOURCES USING AZURE RESOURCE MANAGER TEMPLATES * Why use Azure Resource Manager templates? * Explore template components * Manage dependencies * Modularize templates * Manage secrets in templates * Deployments using Azure Bicep templates 39 - CREATE AZURE RESOURCES BY USING AZURE CLI * What is Azure CLI? * Work with Azure CLI 40 - EXPLORE AZURE AUTOMATION WITH DEVOPS * Create automation accounts * What is a runbook? * Understand automation shared resources * Explore runbook gallery * Examine webhooks * Explore source control integration * Explore PowerShell workflows * Create a workflow * Examine checkpoint and parallel processing 41 - IMPLEMENT DESIRED STATE CONFIGURATION (DSC) * Understand configuration drift * Explore Desired State Configuration (DSC) * Explore Azure Automation State configuration (DSC) * Examine DSC configuration file * Explore hybrid management * Implement DSC and Linux Automation on Azure 42 - IMPLEMENT BICEP * What is Bicep? * Install Bicep * Understand Bicep file structure and syntax 43 - INTRODUCTION TO SECURE DEVOPS * Describe SQL injection attack * Understand DevSecOps * Explore Secure DevOps Pipeline * Explore key validation points * Explore continuous security validation * Understand threat modeling 44 - IMPLEMENT OPEN-SOURCE SOFTWARE * Explore how software is built * What is open-source software * Explore corporate concerns with open-source software components * Explore common open-source licenses * Examine license implications and ratings 45 - SOFTWARE COMPOSITION ANALYSIS * Inspect and validate code bases for compliance * Explore software composition analysis (SCA) * Integrate Mend with Azure Pipelines * Implement GitHub Dependabot alerts and security updates * Integrate software composition analysis checks into pipelines * Examine tools for assess package security and license rate * Interpret alerts from scanner tools * Implement security and compliance in an Azure Pipeline 46 - STATIC ANALYZERS * Explore SonarCloud * Explore CodeQL in GitHub * Manage technical debt with SonarCloud and Azure DevOps 47 - OWASP AND DYNAMIC ANALYZERS * Plan Implement OWASP Secure Coding Practices * Explore OWASP ZAP penetration test * Explore OWASP ZAP results and bugs 48 - SECURITY MONITORING AND GOVERNANCE * Implement pipeline security * Explore Microsoft Defender for Cloud * Examine Microsoft Defender for Cloud usage scenarios * Explore Azure Policy * Understand policies * Explore initiatives * Explore resource locks * Explore Azure Blueprints * Understand Microsoft Defender for Identity 49 - EXPLORE PACKAGE DEPENDENCIES * What is dependency management? * Describe elements of a dependency management strategy * Identify dependencies * Understand source and package componentization * Decompose your system * Scan your codebase for dependencies 50 - UNDERSTAND PACKAGE MANAGEMENT * Explore packages * Understand package feeds * Explore package feed managers * Explore common public package sources * Explore self-hosted and SaaS based package sources * Consume packages * Publish packages * Package management with Azure Artifacts 51 - MIGRATE CONSOLIDATING AND SECURE ARTIFACTS * Identify existing artifact repositories * Migrate and integrating artifact repositories * Secure access to package feeds * Examine roles * Examine permissions * Examine authentication 52 - IMPLEMENT A VERSIONING STRATEGY * Understand versioning of artifacts * Explore semantic versioning * Examine release views * Promote packages * Explore best practices for versioning 53 - INTRODUCTION TO GITHUB PACKAGES * Publish packages * Install a package * Delete and restore a package * Explore package access control and visibility 54 - IMPLEMENT TOOLS TO TRACK USAGE AND FLOW * Understand the inner loop * Explore Azure Monitor and Log Analytics * Examine Kusto Query Language (KQL) * Explore Application Insights * Implement Application Insights * Monitor application performance with Application Insights 55 - DEVELOP MONITOR AND STATUS DASHBOARDS * Explore Azure Dashboards * Examine view designer in Azure Monitor * Explore Azure Monitor workbooks * Explore Power BI * Build your own custom application 56 - SHARE KNOWLEDGE WITHIN TEAMS * Share acquired knowledge within development teams * Integrate with Azure Boards * Share team knowledge using Azure Project Wiki 57 - DESIGN PROCESSES TO AUTOMATE APPLICATION ANALYTICS * Explore rapid responses and augmented search * Integrate telemetry * Examine monitoring tools and technologies 58 - MANAGE ALERTS, BLAMELESS RETROSPECTIVES AND A JUST CULTURE * Examine when get a notification * Explore how to fix it * Explore smart detection notifications * Improve performance * Understand server response time degradation * Reduce meaningless and non-actionable alerts * Examine blameless retrospective * Develop a just culture

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

PARTICIPANTS WILL ENGAGE IN A TRAINING SESSION TO IMPROVE AND REFINE THEIR RÉSUMÉS. OPPORTUNITIES TO ENGAGE IN ONE-ON-ONE RÉSUMÉ BUILDING & REVIEW SESSIONS CAN BE OFFERED AS WELL. It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine their résumés. Opportunities to engage in one-on-one Résumé Building & Review sessions can be offered as well. Part I * Data Collection and Organization – assessing work/activities and IMPACT (results) * Success Story Format (Situation, Action, Results) * Writing With Impact – how to tie actions to results * Choosing The Right Words – transferable skills and powerful words * Sales 101 – How will these skills benefit the hiring person’s organization?   Part II * UB4I Writing (“YOU”/ “YOUR,” not “I,” “me,” “my”) * Reference list * Principles of networking * Cover Letter and Résumé Formats – margins, font, type size, small caps, etc. * Role Play – Mock Interviews   Participants will be able to: * Create a complete and correct résumé, a marketing device to attract attention, generate interest, describe accomplishments, and invite contact. * Discover, correct, and improve self-marketing messages, leading to a systematic assessment of specific work-related skills. * Examine transferable skills and increase personal alignment with prospective organizational mission and goals. Online Format—Résumé Writing, Networking, & Interviewing Workshop 4-hour interactive virtual class. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo! Michael J. Whitlock, Director of Fay Corey Union & ConferencesSUNY Cortland

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

P600 is an introductory one-day LEV course

The qualification is designed for learners who have responsibility for promoting health choices within the workplace, or who would like to get involved in championing workplace health. This level 2 course is delivered online across two sessions, both must be attended in order to achieve the qualification. Session 1: * Introduction * The importance of workplace health to employers and their employees * The role of a Workplace Health Champion * Factors affecting physical and mental health Session 2: * Recap * Key behaviour change principles * The need to safeguard adults as a Workplace Health Champion * Key elements involved in planning and preparing for a sport of physical activity session * How to measure the success of a sport or physical activity session * Tutor discussion / competence of qualification.

A beautiful hour of connection, guidance and fun! Join together with other like minded women, to feel held supported and seen.

Professional GHSC accredited hypnotherapy practitioner training course studied either live online from anywhere or in-person at clinic in Perthshire, Scotland