Name: Basic Telephone Etiquette Skills
Price: 12 GBP
Availability: InStock

<p><strong>Diploma in Tour Guide Training Level 5</strong></p><p>Become a standout tour guide and ensure unforgettable vacations for your clients by enrolling in our all-encompassing Tour Guide Training. This course provides thorough insights into tourism, the basics of being a tour guide, and their duties. In essence, it equips you with everything needed to excel as a top-notch tour guide.</p><p>This premium QLS-endorsed Tour Guide Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Completing this training opens up endless possibilities globally, given the high value of QLS-endorsed methods.</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Tour Guide Training course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>Don't wait any longer; boost your career by enrolling today and set yourself apart as the most skilled tour guide in your workplace!</p><p><strong>Learning Outcome to Diploma in Tour Guide Training Level 5: </strong></p><ol><li>Gain a comprehensive understanding of the tourism industry and its significance in local and global contexts.</li><li>Build practical skills in engaging with customers to create memorable and enjoyable experiences for tour participants.</li><li>Improve public speaking proficiency to confidently and clearly provide informative and entertaining commentaries during tours.</li><li>Acquire in-depth knowledge on various subjects to ensure interesting and well-informed tours across different destinations.</li><li>Explore effective strategies and tools for securing employment in the tour guide industry, including networking and job search techniques.</li><li>Develop problem-solving skills to handle unexpected challenges while leading tours effectively.</li></ol><p><strong>Why Learn with us: </strong></p><p>As a top e-learning provider worldwide, we work hard to give all our learners the best possible online learning experience, aiming to truly impact their career growth.</p><p><strong>Our Service for the Tour Guide Training Includes: </strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Tour Guide Training </strong></p><ul><li>Introduction</li><li>Tourism Industry</li><li>Engaging with customers</li><li>Public speaking</li><li>What to talk about on tour</li><li>Finding a Job</li><li>Problems on the road</li><li>Different destinations</li><li>Starting your own tourism business</li><li>Becoming a local guide</li><li>Your first trip</li><li>EXTRA: Crash course in art history</li><li>EXTRA 2: Creating websites and Advertising</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students must submit a thorough summary of all the modules, which our expert tutor will review to see whether all the learning objectives are being met to the standard established by QLS. The student will be given the Tour Guide Training certificate following the quality inspection.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of completion. The learner may obtain a certificate if they complete all course assessments successfully all the course assessments.</p><p><strong>Endorsement:</strong></p><p>This accredited programme was acknowledged by QLS as a highly competent, unregulated training programme. A trainer will be available to respond to all of your inquiries, including those regarding your options for moving on to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>Our course is accessible to all. This Tour Guide Training is perfect for individuals who aim to acquire comprehensive knowledge and effective skills to enter the relevant sector with promising potential</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No formal prerequisites are necessary for enrolling in this Tour Guide Training course. Therefore, learners do not need any previous qualifications to participate in this program.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Here are some probable career options learners can explore after achieving the <strong>Diploma in Tour Guide Training Level 5</strong>:</p><ol><li>Tour Management Administrator. £22,000 - £23,000</li><li>Senior Tour Merchandise Coordinator.£45,000 - £55,000</li><li>Operations Executive - Tour Operator. £24,000 - £24,500</li><li>Crew Manager - Tour Leaders.£40,000 - £50,000</li><li>Tour Coordinator.£22,000 - £25,000</li><li>Tour Administrator.£24,000 - £25,000</li></ol>
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        <div>Certificates</div>
    </h2>

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                                    <h4>Diploma in Tour Guide Training at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Trainers Course

Vocational Training Charitable Trust (VTCT)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Tour Guide Training - Level 5  (QLS Endorsed)

General Admission

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			<blockquote><p>Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist.</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. </span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills.</span></li>
<li><span>People who have an interest in learning how to become their own professional receptionist.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of applying for NUS Extra Discount Card;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Call Center Agent</span></li>
<li><span>Contact Operator</span></li>
<li><span>Customer Service Representative</span></li>
<li><span>Home-based Professional</span></li>
<li><span>Information Center Expert</span></li>
<li><span>Telemarketer and telesales</span></li>
<li><span>Telephone Researcher</span></li>
</ul><table>				<tbody><tr>
					<td colspan="4"> Professional Telephone Receptionist Course</td>
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					<td>Module One - Getting Started</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Two - Core Skills Required</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Three - Self-Management (I)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Four - Self-Management (II)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Five - Time Management (I)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Six - Time Management (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Seven - Organizing and Planning (I)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eight - Organizing and Planning (II)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Nine - Communication (I)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Ten - Communication (II)</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eleven - Additional Challenges</td>
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					<td>Module Twelve - Wrapping Up</td>
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					<td>Professional Telephone Receptionist Course- Activities</td>
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					<td><span><i></i> 00:00:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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iStudy UK

Office Skills & Productivity

Medical Receptionist

Office Skills

Receptionist

Professional Skills Course (PSC)

Professional Telephone Receptionist Course

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			<h4><b>Diploma in Telephone Etiquette for Customer Service</b></h4>
<p><span>Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette.</span></p>
<h3><b>Course Description:</b></h3>
<p><span>The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately.  You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Accredited Diploma in Customer Service: Telephone Etiquette</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into </span><b>12</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>11 hours, 40 minutes</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Accredited Diploma in Customer Service: Telephone Etiquette</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Accredited Diploma in Customer Service: Telephone Etiquette </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Accredited Diploma in Customer Service: Telephone Etiquette</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Two - Aspects of Phone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Three - Using Proper Phone Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Four - Eliminate Phone Distractions</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Five - Inbound Calls</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Six - Outbound Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Seven - Handling Rude or Angry Callers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eight - Handling Interoffice Calls</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Nine - Handling Voicemail Messages</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Ten - Methods of Training Employees</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eleven - Correcting Poor Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Mock Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

Diploma in Professional Studies (DPS)

ICDL (International Certification of Digital Literacy)

Accredited Diploma in Customer Service: Telephone Etiquette

<h3>Unleash Your Potential with Waste Management Course ð±</h3><p>Are you ready to unlock the secrets to a cleaner, more sustainable future? Dive into the world of waste management with our comprehensive course designed to equip you with the knowledge and skills needed to tackle one of the most pressing challenges of our time.</p><h3></h3><h3>Why Waste Management Matters ð</h3><p>Waste management isn't just about collecting trash. It's about understanding the intricate web of systems that govern how we dispose of, recycle, and repurpose our waste. From reducing landfill waste to implementing innovative recycling solutions, waste management plays a crucial role in preserving our planet for future generations.</p><p>In our Waste Management course, you'll explore the principles, practices, and technologies that drive effective waste management strategies. Whether you're a seasoned environmental professional or a newcomer to the field, this course offers something for everyone eager to make a positive impact on our environment.</p><h3></h3><h3>What You'll Learn ð</h3><ul><li><strong>Fundamentals of Waste Management</strong>: Gain a comprehensive understanding of the principles and theories that underpin effective waste management strategies.</li><li><strong>Waste Reduction Techniques</strong>: Explore innovative techniques for reducing waste generation and minimizing environmental impact.</li><li><strong>Recycling and Resource Recovery</strong>: Learn about the latest advancements in recycling technologies and resource recovery processes.</li><li><strong>Waste Legislation and Policy</strong>: Understand the legal and regulatory frameworks governing waste management at local, national, and international levels.</li><li><strong>Sustainable Practices</strong>: Discover how to integrate sustainability principles into waste management practices for long-term environmental stewardship.</li></ul><h3></h3><h3>Who is This For? ð¯</h3><p>Our Waste Management course is perfect for:</p><ul><li>Environmental enthusiasts looking to deepen their understanding of waste management principles.</li><li>Professionals seeking to enhance their skills and stay abreast of industry trends.</li><li>Students pursuing careers in environmental science, sustainability, or related fields.</li><li>Government officials and policymakers involved in waste management and environmental regulation.</li></ul><p>No matter your background or experience level, this course provides the tools and knowledge you need to make a meaningful difference in the world of waste management.</p><h3></h3><h3>Career Path ð</h3><p>The skills and insights gained from our Waste Management course can open doors to a variety of rewarding career opportunities, including:</p><ul><li>Environmental Consultant</li><li>Waste Management Specialist</li><li>Sustainability Coordinator</li><li>Recycling Program Manager</li><li>Environmental Policy Analyst</li><li>Waste Treatment Plant Operator</li></ul><p>Whether you're looking to launch a new career or advance in your current role, our course can help you build the expertise and credentials needed to succeed in the dynamic field of waste management.</p><h3></h3><h3>Frequently Asked Questions (FAQ) â</h3><p><strong>Q: Is this course suitable for beginners?</strong> A: Absolutely! Our Waste Management course is designed to accommodate learners of all experience levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to ensure that everyone can succeed.</p><p><strong>Q: Can I take this course online?</strong> A: Yes, our Waste Management course is available online, allowing you to study at your own pace from anywhere in the world. Access course materials, lectures, and assignments from the comfort of your home or office.</p><p><strong>Q: What kind of certification will I receive upon completion?</strong> A: Upon successful completion of the course, you will receive a certificate of achievement recognizing your proficiency in waste management principles and practices. This certificate can enhance your resume and demonstrate your commitment to environmental stewardship.</p><p><strong>Q: Are there any prerequisites for enrolling in the course?</strong> A: While there are no strict prerequisites for enrolling in the Waste Management course, a basic understanding of environmental science concepts can be helpful. However, our course is designed to be accessible to learners from diverse backgrounds.</p><p><strong>Q: How long does it take to complete the course?</strong> A: The duration of the course varies depending on your individual pace and schedule. Typically, students complete the program within a few weeks to a few months, but you can progress through the material at your own speed.</p><h3></h3><h3>Enroll Today and Make a Difference! ð</h3><p>Join us on a journey to transform the way we manage waste and safeguard our planet for future generations. With our Waste Management course, you'll gain the knowledge, skills, and inspiration needed to become a catalyst for positive change in your community and beyond. Enroll today and take the first step toward a cleaner, more sustainable future!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Definition and Scope of Waste Management</h4><div><div><ul><li><div>
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Definition and Scope of Waste Management</h5></div><div>
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Module 2_ Waste Collection and Transportation</h4><div><div><ul><li><div>
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Waste Collection and Transportation</h5></div><div>
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00:00													</span>
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Module 3_ Waste Treatment and Disposal</h4><div><div><ul><li><div>
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Waste Treatment and Disposal</h5></div><div>
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00:00													</span>
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Module 4_ Waste Management Planning and Implementation</h4><div><div><ul><li><div>
<span></span><h5>
Waste Management Planning and Implementation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Waste Management in Developing Countries</h4><div><div><ul><li><div>
<span></span><h5>
Waste Management in Developing Countries</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Waste Management and Climate Change</h4><div><div><ul><li><div>
<span></span><h5>
Waste Management and Climate Change</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7_ Waste Management and Public Health</h4><div><div><ul><li><div>
<span></span><h5>
Waste Management and Public Health</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8_ Economic and Social Aspects of Waste Management</h4><div><div><ul><li><div>
<span></span><h5>
Economic and Social Aspects of Waste Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9_ International and National Waste Management Policies and Regulations</h4><div><div><ul><li><div>
<span></span><h5>
International and National Waste Management Policies and Regulations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10_ Innovations and Emerging Technologies in Waste Management</h4><div><div><ul><li><div>
<span></span><h5>
Innovations and Emerging Technologies in Waste Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Waste management

<div>
	<blockquote><p>Are you new to mac? Want to learn how to operate a mac? Want to learn the tips and tricks of having fun with mac? If yes then enrol now to benefit the most out of this course.</p></blockquote>
<h3><b>Description:</b></h3>
<p><span>This course is designed for individuals who are willing to switch from PC to Mac. Mac is continuously bringing up more inventive thoughts to incorporate into the present elements available. In this course, you will have an overview of the Mac desktops and the features that makes it more convenient then other systems. In this course, you will learn how to operate mac using the simplest method. You will also learn about networking process for Mac and how can user network 2 or more macs without any underlying issues usually related to other networking practices. Through this course, you will learn about many other interesting things you can do easily. Our professional, as well as experienced tutors, will make this course more fun and informative.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>This course is designed for individuals who are interested in exploring the benefits of using MAC.</span></li>
<li><span>It is also beneficial for the graphic designers as Mac system is preferable for handling the graphic software.</span><b>   </b></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>  MAC Operating Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Mac operator.</span></li>
<li><span>Production artist.</span></li>
<li><span>Pre-press technician.</span></li>
<li><span>Graphics designer.</span></li>
<li><span>Creative art worker.</span></li>
<li><span>Gamers.</span></li>
<li><span>Video editors.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Chapter-01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to  Mac</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Features of Mac Desktops</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-03</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking System of  Mac</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-04</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Mac</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-05</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mac your way to cyberspace</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-06</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Benefits of Using Mac</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-07</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to print &amp; fax using Mac</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-08</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing music with iTunes</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-09</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Having fun with photos</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Chapter-10</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- MAC Operating Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- MAC Operating Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Online Course Marketing

Online Course Creation

Master of Computer Application (MCA)

Computer Skills

Computer Networking

MAC Operating Course

<p>Unveil the world from a bird's-eye view with the '<strong>Drone Photography Course</strong>'. Dive into the artistic amalgamation of classic photography principles with cutting-edge drone technology. From understanding the intricacies of camera functions like shutter speed and ISO to embracing the boundless horizons that drone photography offers, this course is your ticket to capturing breathtaking aerial snapshots. Whether it's the golden hues of a sunset or the sprawling cityscapes, prepare to turn moments into mesmerising art.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Acquire foundational knowledge of basic photography techniques and settings.</li>
<li>Understand the mechanics behind camera functionality, including exposure and white balance.</li>
<li>Explore the realm of drone photography, its tools, and techniques.</li>
<li>Discover equipment recommendations to enhance aerial shooting.</li>
<li>Engage in hands-on activities to apply and refine aerial photography skills.</li>
</ul>
<h3><b>Why choose this Drone Photography Course?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Drone Photography Course</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Drone Photography Course</b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Beginners with a passion for photography looking to expand their horizons.</li>
<li>Current photographers aiming to diversify their portfolio with aerial shots.</li>
<li>Drone enthusiasts keen on mastering the art of aerial photography.</li>
<li>Film and media students or professionals exploring new shooting angles.</li>
<li>Travel bloggers and content creators seeking to elevate their visual narratives.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Aerial Photographer</strong>: £25,000 - £45,000</li>
<li><strong>Drone Camera Operator</strong>: £30,000 - £50,000</li>
<li><strong>Film Production Drone Pilot</strong>: £35,000 - £55,000</li>
<li><strong>Travel Blogger with Drone Specialisation</strong>: £28,000 - £60,000 (variable with endorsements)</li>
<li><strong>Media Drone Coordinator</strong>: £32,000 - £48,000</li>
<li><strong>Drone Photography Trainer</strong>: £27,000 - £42,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Drone Photography Course</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Drone Photography Course</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Photography Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Does a Camera Work</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Shutter Speed</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>ISO</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exposure Triangle</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lights &amp; Filters</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>White Blance</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Photo Resolution &amp; Quality</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Drone Photography</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intro to Drone Photography</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Our Recommended Drone Equipment</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Drone Tips</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Drone Demo</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Activity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activity - Aerial Photography</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Drone Photography Course</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Aerial Photography

Drone Photography

Photography & Video

Digital Photography

Drone

Photography

Drone Photography Course

<p>Imagine a world where sustainable energy sources power our lives. Welcome to the '<strong>Renewable Energy Engineering Course</strong>,' your gateway to understanding this vital field. Delve deep into various forms of green energy, from solar and wind to geothermal and ocean technologies. With each module, you'll uncover the technologies that are shaping a brighter, greener future. As you progress, you'll explore how these individual energy systems interlink and integrate, ensuring seamless energy flow in our increasingly eco-conscious world.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamentals and significance of renewable energy engineering.</li>
<li>Gain insights into the mechanics and applications of solar and wind energy systems.</li>
<li>Explore the principles and applications of bioenergy, biomass, and geothermal energy.</li>
<li>Grasp the concepts behind hydroelectric power and ocean energy technologies.</li>
<li>Recognise the importance and methods of energy storage and integration for renewable sources.</li>
</ul>
<h3><b>Why buy this <span>Renewable Energy Engineering Course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Renewable Energy Engineering Course</span></b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Aspiring engineers keen to specialise in the renewable energy sector.</li>
<li>Environmentalists aiming to deepen their knowledge in sustainable power sources.</li>
<li>Technologists curious about the latest in energy storage and integration.</li>
<li>Graduates seeking a foundation in green energy technologies.</li>
<li>Entrepreneurs looking to venture into the renewable energy market.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Solar Energy Technician</strong>: £25,000 - £35,000</li>
<li><strong>Wind Turbine Engineer</strong>: £28,000 - £40,000</li>
<li><strong>Biomass Facility Manager</strong>: £30,000 - £45,000</li>
<li><strong>Geothermal Energy Specialist</strong>: £27,000 - £38,000</li>
<li><strong>Hydroelectric Plant Operator</strong>: £26,000 - £36,000</li>
<li><strong>Ocean Energy Researcher</strong>: £29,000 - £42,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<div>
<div>
<p>This <b>Renewable Energy Engineering Course</b> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</p>
</div>
</div>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Renewable Energy Engineering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Renewable Energy Engineering</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Solar Energy Technologies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Solar Energy Technologies</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Wind Energy Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wind Energy Systems</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Bioenergy and Biomass</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bioenergy and Biomass</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Geothermal Energy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Geothermal Energy</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Hydroelectric Power</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hydroelectric Power</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Ocean Energy Technologies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ocean Energy Technologies</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Energy Storage for Renewables</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Energy Storage for Renewables</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Renewable Energy Integration</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Renewable Energy Integration</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Renewable Energy

Environmental Engineering

Renewable Energy Engineering Course

<p>Everywhere, from tiny businesses to major corporations, needs people skilled in SQL. In light of this, our online training course has been developed to help you succeed by equipping you with all the necessary skills.</p> <p>The importance of mastering SQL increases if you're looking for your first job in the data industry. You will learn about topics such as SQL fundamentals, data wrangling, SQL analysis, AB testing, distributed computing with Apache Spark, Delta Lake, and more through four increasingly more challenging SQL projects with data science applications. These subjects will equip you with the skills necessary to use SQL creatively for data analysis and exploration, write queries quickly, produce datasets for data analysis, conduct feature engineering, integrate SQL with other data analysis and machine learning toolsets, and work with unstructured data.</p> <p>This Specialisation is designed for a learner with<strong> little or no prior coding expertise</strong> who wants to become <strong>proficient</strong> with SQL queries. Experts have meticulously planned out the curriculum for the SQL Skills Training course with years of expertise. As a result, you will find it simple to learn the course material.</p> <p><strong>Learning outcome</strong></p> <p>After finishing the course, you'll</p> <ul> <li>Learn to utilise the tools for view creation</li><li>Become familiar with updating columns and indexed views</li><li>Be able to test and debug</li><li>Be able to search a database using SQL</li><li>Become more familiar with inline table-valued functions</li><li>Learn the fundamentals of transactions and multiple statements</li></ul> <p><strong>Why Prefer US? </strong></p> <ul> <li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p><strong>*** Course Curriculum ***</strong></p> <p><strong> SQL Programming Course </strong></p> <p><strong>Module 01: Course Introduction</strong></p> <ul> <li>Introduction</li><li>Course Curriculum Overview</li><li>Overview of Databases</li></ul> <p><strong>Module 02: SQL Environment Setup</strong></p> <ul> <li>MySQL Installation</li><li>MySQL Workbench Installation</li><li>Connecting to MySQL using Console</li></ul> <p><strong>Module 03: SQL Statement Basics</strong></p> <ul> <li>Overview of Challenges</li><li>SQL Statement Basic</li><li>SELECT Statement</li><li>SELECT DISTINCT</li><li>Column AS Statement</li><li>COUNT built-in Method usage</li><li>SELECT WHERE Clause - Part One</li><li>SELECT WHERE Clause - Part Two</li><li>Statement Basic</li><li>Limit Clause Statement</li><li>Using BETWEEN with Same Column Data</li><li>How to Apply IN Operator</li><li>Wildcard Characters with LIKE and ILIKE</li></ul> <p><strong>Module 04: GROUP BY Statements</strong></p> <ul> <li>Overview of GROUP BY</li><li>Aggregation function SUM()</li><li>Aggregation MIN() and MAX()</li><li>GROUP BY - One</li><li>GROUP BY - Two</li><li>HAVING Clause</li></ul> <p><strong>Module 05: JOINS</strong></p> <ul> <li>Overview of JOINS</li><li>Introduction to JOINS</li><li>AS Statement table</li><li>INNER Joins</li><li>FULL Outer Join</li><li>LEFT Outer JOIN</li><li>RIGHT JOIN</li><li>Union</li></ul> <p><strong>Module 06: Advanced SQL Commands / Statements</strong></p> <ul> <li>Timestamps</li><li>EXTRACT from timestamp</li><li>Mathematical Functions</li><li>String Functions</li><li>SUBQUERY</li></ul> <p><strong>Module 07: Creating Database and Tables</strong></p> <ul> <li>Basic of Database and Tables</li><li>Data Types</li><li>Primary key and Foreign key</li><li>Create Table in SQL Script</li><li>Insert</li><li>Update</li><li>Delete</li><li>Alter Table</li><li>Drop-Table</li><li>NOT NULL Constraint</li><li>UNIQUE Constraint</li></ul> <p><strong>Module 08: Databases and Tables</strong></p> <ul> <li>Creating a Database backup</li><li>10a Overview of Databases and Tables</li><li>10c Restoring a Database</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The course can be helpful for anyone working in the SQL fields, whether self-employed or employed, regardless of their career level.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>You will not need any prior background or expertise to enrol in this course.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The vocation of SQL Skills Training moves very quickly but pays well. This position provides unparalleled satisfaction. This is your opportunity to learn more and start changing things.</p> <ul> <li>Query Language Developer</li><li>Server Database Manager</li><li>Python Developer</li><li>Technical Consultant</li><li>Project Implementation Manager</li><li>Software Developer (SQL)</li></ul> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £10
        </p>

                        </div>

Academy for Health and Fitness

SQL Programming Course

Web Designer

Web Development

Web Developer

Web Design

Web Development Basics

<p>In today's fast-paced and interconnected world, mastering <strong>Basic Telephone Etiquette</strong><strong>Skills </strong>is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career.</p><p>Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, <strong>with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually</strong>.</p><p>By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Basic Telephone Etiquette Skills Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Basic Telephone Etiquette Skills Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Telephone Skills</li><li><strong>Module 02:</strong> Preparing for the Call</li><li><strong>Module 03:</strong> Answering Calls</li><li><strong>Module 04:</strong> Conducting a Business Call</li><li><strong>Module 05:</strong> Handling Difficult Situations</li><li><strong>Module 06:</strong> Holding and Transferring Calls</li><li><strong>Module 07:</strong> Ending the Call</li><li><strong>Module 08:</strong> Telephone Etiquette for Customer Service</li><li><strong>Module 09:</strong> Best Practices of Telephone Etiquette</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Cultivate confident call handling with strategic preparation techniques.</li><li>Master the art of conducting seamless and impactful business conversations.</li><li>Navigate and resolve challenging situations with poise and professionalism.</li><li>Acquire proficiency in the seamless transfer of calls.</li><li>Enhance your telephone etiquette to provide exceptional customer service.</li><li>Apply best practices, setting yourself apart as a communication virtuoso.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Basic Telephone Etiquette Skills <span>1:51:23</span>
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                                                    <span>1: Module 01: Introduction to Telephone Skills</span>

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                                                    <span>2: Module 02: Preparing for the Call</span>

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                                                    <span>3: Module 03: Answering Calls</span>

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                                                    <span>4: Module 04: Conducting a Business Call</span>

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                                                    <span>5: Module 05: Handling Difficult Situations</span>

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                                                    <span>6: Module 06: Holding and Transferring Calls</span>

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                                                    <span>7: Module 07: Ending the Call</span>

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                                                    <span>8: Module 08: Telephone Etiquette for Customer Service</span>

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                                                    <span>9: Module 09: Best Practices of Telephone Etiquette</span>

                                                    <span>11:58</span>

                                                        
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                                                <li>
                                                    <span>10: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for:</p><ul><li>Professionals seeking to refine their telephone communication skills.</li><li>Customer service representatives aiming for excellence in phone interactions.</li><li>Individuals aspiring to enhance their business communication finesse.</li><li>Team members involved in call handling and transfers.</li><li>Anyone looking to elevate their overall telephone communication competency.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are:</p><ul><li>Customer Service Representative - £18K to 25K/year.</li><li>Receptionist - £16K to 22K/year.</li><li>Office Administrator - £18K to 24K/year.</li><li>Call Centre Operator - £17K to 23K/year.</li><li>Telemarketer - £16K to 20K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Basic Telephone Etiquette Skills

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for novice database developers, database administrators, Business Intelligence developers, report creators, and application developers who have an understanding of relational database concepts and have basic Windows navigation skills.</p>Overview<p>Create single table SELECT queries Create multiple table SELECT queries Filter and sort data Insert, update, and delete data Query data using built-in functions Create queries that aggregate data Create subqueries Create queries that use table expressions Use UNION, INTERSECT, and EXCEPT on multiple sets of data Implement window functions in queries Use PIVOT and GROUPING SETS in queries Use stored procedures in queries Add error handling to queries Use transactions in queries</p><p>This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling.</p>Prerequisites<p></p><ul> <li>Basic understanding of relational databases.</li> <li>Basic Windows knowledge.</li> </ul><p></p></div><div id="course-pills-2"><h3>Module 1: Introduction to Transact-SQL</h3><ul> <li>What is Transact-SQL</li> <li>The SELECT statement</li> <li>The WHERE clause</li> <li>Sorting results</li> <li>Calculations</li> <li>CASE expressions</li> </ul>   <h3>Module 2: Joining tables with Transact-SQL</h3><ul> <li>The JOIN clause</li> <li>Inner joins</li> <li>Outer joins</li> <li>Self joins and cross joins</li> </ul>  <h3>Module 3: Filtering and sorting results</h3><ul> <li>Implement the ORDER BY clause</li> <li>Filter data with the WHERE clause</li> <li>Limit the number of rows returned by a query</li> <li>Implement NULL logic</li> </ul>  <h3>Module 4: SQL Server data types</h3><ul> <li>Understand data types</li> <li>Implement string data types</li> <li>Implement temporal data types</li> </ul>  <h3>Module 5: Inserting, updating and deleting data</h3><ul> <li>Insert new records</li> <li>Update existing records</li> <li>Delete data</li> </ul>   <h3>Module 6: Using SQL Server functions with Transact-SQL</h3><ul> <li>Understand function types in SQL Server</li> <li>Convert data using functions</li> <li>Implement logical functions</li> <li>Work with NULL data using functions</li> </ul>  <h3>Module 7: Aggregating data with Transact-SQL</h3><ul> <li>Implement aggregation in SQL Server</li> <li>Group records in SQL Server</li> <li>Filter aggregated data</li> </ul>   <h3>Module 8: Implement subqueries with Transact-SQL</h3><ul> <li>Implement scalar and multi-valued sub-queries</li> <li>Implement correlated subqueries</li> <li>Implement existence checks with subqueries</li> </ul>   <h3>Module 9: Create queries that use table expressions</h3><ul> <li>Create views</li> <li>Create table-valued functions</li> <li>Implement derived tables</li> <li>Implement common table expressions</li> </ul>  <h3>Module 10: Use UNION, INTERSECT, EXCEPT and APPLY on multiple sets of data</h3><ul> <li>Write queries with the UNION operator</li> <li>Write queries with the INTERSECT and EXCEPT operators</li> <li>Write queries with the APPLY operator</li> </ul>    <h3>Module 11: Implement window functions in queries</h3><ul> <li>Understand window functions</li> <li>Impement window functions</li> </ul>    <h3>Module 12: Use PIVOT and grouping sets in queries</h3><ul> <li>Implement PIVOT in queries</li> <li>Implement grouping sets in queries</li> </ul>   <h3>Module 13: Use stored procedures in queries</h3><ul> <li>Query data with stored procedures</li> <li>Interact with stored procedures using input and output parameters</li> <li>Write simple stored procedures</li> <li>Pass dynamic SQL to SQL Server</li> </ul>    <h3>Module 14: Implement programming features in Transact-SQL</h3><ul> <li>Understand T-SQL programming elements</li> <li>Implement loops and conditions in T-SQL queries</li> </ul>   <h3>Module 15: Add error handling to queries</h3><ul> <li>Understand SQL Server error handling</li> <li>Implemet structured exception handling</li> </ul>   <h3>Module 16: Use transactions in queries</h3><ul> <li>Understand database transactions</li> <li>Implement transactions in T-SQL</li> </ul></div>

Nexus Human

Computing Skills

Microsoft SQL

Data Skills

SQL Server

55366 Querying Data with Transact-SQL

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft Certification

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-303

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certified Trainer (MCT)

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 31, 32);">IPAF&#39;s eLearning provides a flexible and enhanced online learning experience for the&nbsp;<a href="https://www.ipaf.org/courses" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">mobile elevating work platform (MEWP) operator</a> and <a href="https://www.ipaf.org/en/management-training" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">MEWPs for Managers</a> training programmes. It provides the same high-quality theory training as in the classroom and can be completed on a range of devices anytime, anywhere, at your own pace.</p><h2 style="color: rgb(35, 31, 32); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">MEWP OPERATOR ELEARNING</strong></h2><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">IPAF&rsquo;s eLearning for MEWP operators is available for all&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="894a4fb8-3aad-49a4-b73c-db4b348bafb3" href="https://www.ipaf.org/en-gb/resource-library/ipaf-categories" target="_blank" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">MEWP categories</a>&nbsp;(1a, 1b, 3a, 3b) and takes around three hours to complete. The eLearning is broken down into manageable sections that you can complete at your own pace and can save and resume your training at any time.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">IPAF MEWP Operator eLearning training course is available in English, Dutch, French, German, Italian, Portuguese and Spanish.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">How to start your eLearning training course:</p><ol style="color: rgb(35, 31, 32); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);"><li fr-original-style="" style="box-sizing: border-box;">Choose this module&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> register for&nbsp;<em fr-original-style="" style="box-sizing: border-box;">IPAF MEWP Operator</em>&nbsp;eLearning training;</li><li fr-original-style="" style="box-sizing: border-box;">You will be sent an email to begin your eLearning training;</li><li fr-original-style="" style="box-sizing: border-box;">At the end of your training you will need to complete a pre-theory test;</li><li fr-original-style="" style="box-sizing: border-box;">Once you have passed your pre-theory test, contact Kingfisher Access 0333 666 1881 to schedule your , practical training and assessment.</li></ol><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">MEWP operator eLearning does not replace practical training. Trainees who complete the online training course must still pass a supervised practical&nbsp; test within 90&nbsp;days, at an&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="8512c9a1-cc6d-41f8-a98a-3ee7fc081e79" href="https://www.ipaf.org/en-gb/training-centres" target="_blank" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">IPAF-approved training centre</a>&nbsp;and must successfully complete a minimum half-day of practical training and testing before qualifying for and being issued with a&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="4bbd8bcd-468d-43c3-8b41-c65a62204683" href="https://www.ipaf.org/en-gb/pal-card" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">PAL Card</a>&nbsp;as proof of success operator training.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">When booking the practical training we will credit the payment you have made for your eLearning&nbsp;</p>

Kingfisher Access

MEWP

IPAF

Lifting Operations

MEWP OPERATOR ELEARNING
IPAF’s eLearning for MEWP operators is available for all MEWP categories (1a, 1b, 3a, 3b) and takes around three hours to complete. The eLearning is broken down into manageable sections that you can complete at your own pace and can save and resume your training at any time.

IPAF MEWP Operator eLearning training course is available in English, Dutch, French, German, Italian, Portuguese and Spanish.

IPAF Operator - eLearning theory module 

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			<h2>Overview</h2>		</div>
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					<div><p>With over 6 million CCTV cameras across the UK, the demand for skilled CCTV operators has never been higher. This comprehensive Advanced CCTV Operations and Surveillance course provides essential training for anyone looking to begin or advance a career in CCTV surveillance. Gain industry-relevant skills and technical knowledge to monitor camera systems properly, spot suspicious behaviour, and comply with data protection laws. Whether you're a security professional, business owner, or individual looking to break into this growing field, this  Advanced CCTV Operations and Surveillance course will equip you with the tools and expertise to succeed as a CCTV operator in the UK.</p></div>
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			<h4>You Will Learn The Following Things: </h4>  		</div>
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										<span>Understand operational needs for CCTV systems.</span>
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										<span>Develop skills for monitoring CCTV feeds effectively.</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this CCTV Operator Course. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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					<div><p><span>After completing the </span><b>CCTV Operator Course course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the CCTV Operator Course course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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										<span>Security Officer - £19K to £25K per year</span>
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											<span>
							<i></i>						</span>
										<span>Surveillance Officer - £20K to £28K per year</span>
									</li>
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										<span>Security Manager - £35K to £55K per year</span>
									</li>
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							<i></i>						</span>
										<span>Private Investigator - £20K to £50K per year</span>
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						</ul>
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				<h3>
	<span>Course Curriculum</span>
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<table>				<tbody><tr>
					<td colspan="4">Module 01: Operational Requirement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Operational Requirement</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
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					<td colspan="4">Module 02: CCTV Operator Skills And Ability</td>
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					<td>CCTV Operator Skills And Ability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 03: Basics Of CCTV</td>
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					<td><i></i></td>
					<td>Basics Of CCTV</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 04: Technical Guidance</td>
				</tr>
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					<td><i></i></td>
					<td>Technical Guidance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td colspan="4">Module 05: Monitoring CCTV Cameras</td>
				</tr>
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					<td><i></i></td>
					<td>Monitoring CCTV Cameras</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td colspan="4">Module 06: Watch Surveillance</td>
				</tr>
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					<td><i></i></td>
					<td>Watch Surveillance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 07: Data Protection Regulations</td>
				</tr>
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					<td><i></i></td>
					<td>Data Protection Regulations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Job Requirements Of A CCTV Operator</td>
				</tr>
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					<td><i></i></td>
					<td>Job Requirements Of A CCTV Operator</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
				</tbody></table></div>

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Overview
The importance of CCTV operations cannot be overstated in today's security landscape. With millions of CCTV cameras actively monitoring public and private spaces across the UK, CCTV operators play a crucial role in maintaining public safety and protecting property. These systems are instrumental in deterring crime, providing valuable evidence for investigations, and ensuring swift responses to incidents.
Our CPD Certified CCTV Operator Training course is designed to equip you with the essential skills and knowledge needed for this pivotal role. You will learn about the operational requirements and technical aspects of CCTV systems, mastering the art of monitoring live feeds and effectively managing surveillance equipment. Understanding and adhering to data protection regulations is also a key focus, ensuring all monitoring activities are conducted ethically and legally.
Whether you are starting your career or aiming to advance in security, this course offers a comprehensive foundation. Gain the expertise to contribute confidently to safety and security initiatives, becoming an integral part of the surveillance workforce. Join us and make a difference in the field of CCTV operations today.
Become proficient in CCTV Operator Training - CPD Certified by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your CCTV Operator Training - CPD Certified mastery is not limited to only conceptual frameworks! This CCTV Operator Training - CPD Certified will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the CCTV Operator Training - CPD Certified, we will provide experts who will support and guide you. So, add this CCTV Operator Training - CPD Certified to your cart and boost your personal and career development.
In this CCTV Operator Training - CPD Certified, you will:
Sharpen your skills to help you advance your career.
Acquire a comprehensive understanding of various related topics and tips from industry experts.
Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your CCTV Operator Training - CPD Certified career.
Enrolling in the CCTV Operator Training - CPD Certified can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now!
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the CCTV Operator course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
Security specialists are looking to specialise in CCTV monitoring.
Individuals interested in becoming CCTV operators.
Existing CCTV operators seeking to expand their skills.
Business owners and managers are overseeing CCTV systems.
Anyone needing to comply with CCTV data protection laws.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the CCTV Operator course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
CCTV Operator - £18K to £22K per year
Security Officer - £19K to £25K per year
Surveillance Officer - £20K to £28K per year
Security Manager - £35K to £55K per year
Private Investigator - £20K to £50K per year
 Course Curriculum

Module 01: Operational Requirement			
	Operational Requirement		00:12:00
Module 02: CCTV Operator Skills And Ability			
	CCTV Operator Skills And Ability		00:11:00
Module 03: Basics Of CCTV			
	Basics Of CCTV		00:10:00
Module 04: Technical Guidance			
	Technical Guidance		00:09:00
Module 05: Monitoring CCTV Cameras			
	Monitoring CCTV Cameras		00:10:00
Module 06: Watch Surveillance			
	Watch Surveillance		00:09:00
Module 07: Data Protection Regulations			
	Data Protection Regulations		00:10:00
Module 08: Job Requirements Of A CCTV Operator			
	Job Requirements Of A CCTV Operator		00:10:00


IOMH - Institute of Mental Health

Health & Safety Awareness

Awareness

Security Awareness

CCTV

CCTV Operator Training Course

Grantham

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our courses offer both in-person and online learning options.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

Total Compliance 

Driving & Vehicles

Compliance & Safety

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform called Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This CCTV Operator Course has been specially designed to help learners gain a good command of CCTV Operator Course, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this CCTV Operator Course, you will gain both practical and theoretical understanding of CCTV Operator Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Operational Requirement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Operational Requirement</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 02: CCTV Operator Skills and Ability</strong></td>
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					<td>▶</td>
					<td>CCTV Operator Skills and Ability</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Module 03: Basics of CCTV</strong></td>
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					<td>▶</td>
					<td>Basics of CCTV</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 04: Technical Guidance</strong></td>
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					<td>▶</td>
					<td>Technical Guidance</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Module 05: Monitoring CCTV Cameras</strong></td>
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					<td>▶</td>
					<td>Monitoring CCTV Cameras</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 06: Watch Surveillance</strong></td>
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					<td>▶</td>
					<td>Watch Surveillance</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Module 07: Data Protection Regulations</strong></td>
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					<td>▶</td>
					<td>Data Protection Regulations</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 08: Job Requirements of a CCTV Operator</strong></td>
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					<td>▶</td>
					<td>Job Requirements of a CCTV Operator</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Assignment</strong></td>
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					<td>Assignment - CCTV Operator Course</td><td><span>🕐 05:01:00</span></td>
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Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

CCTV Operator Course

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			<h4>Overview</h4>		</div>
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							<p>Embarking on a journey to become a proficient CCTV Operator, this course offers a comprehensive understanding of the essential elements that constitute the core of surveillance operations. From understanding the operational necessities to mastering the nuances of data protection regulations, learners will delve into the theoretical intricacies that shape the world of CCTV monitoring. This course is meticulously designed to provide a thorough grounding in the basics of CCTV systems, technical guidance, and the vital skills required for effective surveillance. It's an intellectual exploration into the realm of CCTV operation, tailored for those who are keen to grasp the theoretical aspects of this field.</p><p>Learners will acquire a keen insight into the various aspects of CCTV operations, such as monitoring strategies, adherence to data protection laws, and understanding the job requirements of a CCTV Operator. This course is an ideal blend of theoretical knowledge and analytical skills, offering a clear pathway to mastering the art of CCTV operation without the need for practical exercises or physical tools. It's an invitation to immerse oneself in the theory and strategy behind effective CCTV surveillance.</p><h5><strong>Learning Outcomes</strong></h5>						</div>
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										<span>Grasp the fundamental concepts and operational requirements of CCTV systems.</span>
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										<span>Develop an understanding of the skills and abilities necessary for a CCTV Operator.</span>
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										<span>Gain knowledge of the technical aspects and guidelines of CCTV systems.</span>
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										<span>Learn effective monitoring techniques for CCTV cameras.</span>
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										<span>Understand the importance of data protection regulations in CCTV operations.</span>
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										<span>Acquire knowledge about the job responsibilities and requirements of a CCTV Operator.</span>
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			<h4>Description</h4>		</div>
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							<p>This course offers a detailed exploration of the role of a CCTV Operator, starting with the operational requirements necessary for effective surveillance. It delves into the essential skills and abilities needed for monitoring and managing CCTV systems, ensuring learners develop a robust theoretical foundation. The course also covers the basics of CCTV technology, providing insights into the technical aspects that underpin these surveillance systems.</p><p>Further, it emphasizes the importance of understanding data protection regulations, a critical aspect of surveillance operations. This understanding is essential for ensuring compliance with legal standards in CCTV operations. The course also discusses the various responsibilities and requirements of a CCTV Operator, equipping learners with the knowledge needed to understand the role comprehensively.</p><p>The final modules focus on the practical aspects of monitoring and watching surveillance footage, offering strategies and insights into effective surveillance techniques. While the course is theoretical in nature, it provides a thorough understanding of the various elements involved in CCTV operations, preparing learners for a career in this field.</p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aspiring to understand the theoretical aspects of CCTV operation.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Security professionals seeking to enhance their knowledge of surveillance systems.</span>
									</li>
								<li>
											<span>
													</span>
										<span>People interested in learning about data protection and surveillance laws.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Career switchers looking to enter the field of security and surveillance.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Professionals in related fields requiring knowledge of CCTV operations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Students and learners who are keen on understanding the intricacies of surveillance technology.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The CCTV Operator Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of CCTV Operator Course, without any fuss.</span></p>						</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>CCTV Monitoring Operator</span>
									</li>
								<li>
											<span>
													</span>
										<span>Security Surveillance Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Security Systems Coordinator</span>
									</li>
								<li>
											<span>
													</span>
										<span>Corporate Security Supervisor</span>
									</li>
								<li>
											<span>
													</span>
										<span>Public Safety Surveillance Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Security Operations Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Senior CCTV Systems Analyst</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Operational Requirement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Operational Requirement</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CCTV Operator Skills and Ability</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CCTV Operator Skills and Ability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Basics of CCTV</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basics of CCTV</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Technical Guidance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technical Guidance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Monitoring CCTV Cameras</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Monitoring CCTV Cameras</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Watch Surveillance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Watch Surveillance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Data Protection Regulations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Protection Regulations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Job Requirements of a CCTV Operator</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Requirements of a CCTV Operator</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

<p>Embark on a journey into the world of surveillance with our comprehensive '<strong>CCTV Operator Course</strong>.' In Module 01, delve into the operational requirements that lay the foundation for effective surveillance, setting the stage for an in-depth exploration. As you progress to Module 02, hone your skills and abilities as a CCTV operator, mastering the art of vigilant observation. Modules 03 and 04 unravel the intricacies of CCTV technology, providing a solid technical foundation to navigate the surveillance landscape. Module 05 and Module 06 transform you into a watchful guardian, teaching the nuances of monitoring cameras and conducting surveillance with precision. Data protection takes the spotlight in Module 07, ensuring you understand the regulations that govern your crucial role. Finally, Module 08 unveils the job requirements of a CCTV operator, equipping you for a fulfilling career in surveillance.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the operational requirements that form the backbone of effective surveillance.</li>
<li>Hone essential skills and abilities crucial for success as a vigilant CCTV operator.</li>
<li>Acquire a solid understanding of the basics of CCTV technology.</li>
<li>Receive technical guidance to navigate and troubleshoot CCTV systems.</li>
<li>Master the art of monitoring CCTV cameras, conducting watchful surveillance with precision.</li>
</ul>
<h3><b>Why choose this CCTV Operator Course?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this CCTV Operator Course</b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Individuals aspiring to pursue a career as a CCTV operator.</li>
<li>Security professionals aiming to enhance their surveillance skills.</li>
<li>Job seekers interested in roles related to security and surveillance.</li>
<li>Entrepreneurs or business owners looking to bolster their premises' security.</li>
<li>Students with an interest in technology and surveillance systems.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>CCTV Operator:</strong> £20,000 - £30,000</li>
<li><strong>Surveillance Specialist:</strong> £25,000 - £35,000</li>
<li><strong>Security Supervisor:</strong> £22,000 - £32,000</li>
<li><strong>Loss Prevention Officer:</strong> £18,000 - £28,000</li>
<li><strong>Security Consultant:</strong> £30,000 - £45,000</li>
<li><strong>Corporate Security Manager:</strong> £35,000 - £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>CCTV Operator Course</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>CCTV Operator Course</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Operational Requirement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Operational Requirement</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CCTV Operator Skills and Ability</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CCTV Operator Skills and Ability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Basics of CCTV  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basics of CCTV</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Technical Guidance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technical Guidance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Monitoring CCTV Cameras</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Monitoring CCTV Cameras</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Watch Surveillance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Watch Surveillance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Data Protection Regulations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Protection Regulations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Job Requirements of a CCTV Operator</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Requirements of a CCTV Operator</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - CCTV Operator Course</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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