28068 Courses delivered Online

The aim of this Menopause in the Workplace Training is to equip your employees with non-biased facts. Discover how menopause affects women at work, their fellow colleagues & the working environment.

Join us for an inspiring online event where we'll explore the power of purpose in our lives. Discover how finding your purpose can bring clarity, fulfillment, and direction. Reduce stress and gain balance and perspective as you focus on what really matters to you and aligns with your core values.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Certified NLP Training and Business Coaching