Learn how good communication works, and how your style relates to this. Includes Rules of Communication, Your Communication Style, Your Self Image, Clarifying Objectives, Reviewing Your Assumptions.
Learn telephone and written communication skills, as well as how to create an effective social media profile. Includes Better Telephone Communication, Overcoming Challenges on the Phone, Writing Structure & Quick Tips, Social Media Basics.
Learn how to deal with, and prevent, communication problems. Includes Identifying Problems, Opposition & Conflict, Difficult Messages, Assertiveness & Intimidation, Best Practices.
Learn the vital core skills of questioning and listening skills, and face-to-face communication. Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success
Gain a solid foundation in business administration with our Business Administration Fundamentals Level 2 course. From understanding management principles to mastering business process management, this course prepares you for a successful career in business administration. Enrol now and take the first step towards achieving your professional goals!
Take your career to new heights with our Diploma in Facilities Management. Gain in-depth knowledge of facility life cycles, operations, maintenance, and more. Perfect for beginners and professionals alike. Enrol now and unlock your potential in facilities management!