<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Channel Partner/Reseller<br />Customer<br />Employee</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE.<br />Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting).<br />Demonstrate effective use of system tools to track and troubleshoot a call within a call flow.</p><p>The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Module 1: Cisco Unified Contact Center Enterprise v10 Overview</li><li>Module 2: CCE Config and Scripting</li><li>Module 3: CCE (ICM) Advanced Scripting</li><li>Module 4: Advanced VXML Functionality</li><li>Module 5: Supporting CCE</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

AWS Certified Cloud Practitioner

Commercial & Contract Management Certification Program (CCM)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

AWS Certified Solutions Architect

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />• Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center.<br />• System and technical support engineers.<br />• Day 1 and Day 2 support personnel.<br />• Administrative and reporting personnel.</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />• Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options.<br />• Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop.<br />• Understand requirements and configurations to implement IVR activity in Cisco Unified CVP.<br />• Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition.<br />• Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center.</p><p>Helps prepare learners to administer the Cisco Unified CCE v11.5 solution.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Enterprise Overview</h4><ul><li>Lesson 1: Presenting Cisco Unified Contact Center Enterprise</li><li>Lesson 2: Cisco Unified CCE Core Components</li><li>Lesson 3: Cisco Unified CCE Options</li><li>Lesson 4: Basic Call Flow Models</li></ul><h4>Basic ACD Configurations</h4><ul><li>Lesson 1: Configuring Cisco Unified Communications Manager</li><li>Lesson 2: Configuring Cisco Unified CVP</li><li>Lesson 3: Configuring Cisco Unified CCE</li><li>Lesson 4: Using Cisco Finesse</li><li>Lesson 5: Using Cisco Unified CCE Script Editor</li></ul><h4>Configuring Cisco Unified CVP for IVR Functionality</h4><ul><li>Lesson 1: Basic IVR Configurations</li><li>Lesson 2: Basic IVR Scripting using CVP Micro-Applications</li></ul><h4>Extended Functions</h4><ul><li>Lesson 1: ICM User Accounts and Feature Control Sets</li><li>Lesson 2: Using ICM Utilities</li><li>Lesson 3: Understanding ICM Variables</li><li>Lesson 4: Precision Routing</li><li>Lesson 5: Routing Calls from Cisco Unified CM</li><li>Lesson 6: Ring-No-Answer Routing</li></ul><h4>Cisco Unified CCE Reporting</h4><ul><li>Lesson 1: Introducing Cisco Unified Intelligence Center</li><li>Lesson 2: Running and Modifying CUIC Reports</li><li>Lesson 3: Creating CUIC Reports and Dashboards</li></ul></div>

Cabin Crew Initial Training & Attestation (CCA)

IT Certifications

Cisco Unified Contact Center Enterprise Administration v11.5 (UCCE-A)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Network operations center (NOC) operators<br />System administrators<br />System engineers<br />Technical support personnel<br />Channel partners, resellers</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Cisco IOS XR general architecture<br />Introduction to the Cisco IOS XR command line interface (CLI)<br />Basic system configuration<br />Tracing the switch fabric data path<br />Monitoring the Cisco IOS XR system<br />Working within the Cisco IOS XR configuration file system<br />Interpreting Cisco IOS XR error messages and log file messages<br />Creating system core dumps</p><p>This 4-day course, Introduction to Cisco IOSÂ© XR (IOSXR100), is an instructor led, lab-based, hands-on course, where you learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations for configuration, software, file system configuration, and monitoring. Basic troubleshooting for how to troubleshoot problems relating to process failures, frozen processes, and high CPU and memory consumption is also covered. This course introduces you to the features and functions of the Cisco IOS XR Software operating system. Through a combination of lecture and hands-on lab exercises, you gain an understanding of all major aspects of the operating system, including the architecture, high-availability components, scalability features, configuration basics, switch fabric data path, basic software operations, configuration file overview, monitoring the Cisco IOS XR operating system, and working with error messages and core dumps.</p></div><div id="course-pills-2"><h4>Module 1: Cisco IOS XR Software Overview</h4><ul><li>Cisco IOS XR Architecture</li><li>High Availability</li><li>Scalability</li></ul><h4>Module 2: Cisco IOS XR Configuration Basics</h4><ul><li>Configuration Operations</li><li>Initial Configuration</li><li>Reviewing the Configuration</li><li>Route Processor Redundancy</li></ul><h4>Module 3: Switch Fabric Architecture</h4><ul><li>Cisco IOS XR Architecture, High Availability, and Scalability Review</li><li>Verifying the Fabric Data Path</li></ul><h4>Module 4: Cisco IOS XR Software Operations</h4><ul><li>Examining the Operation Basics</li><li>Examining Configuration Operations</li><li>Examining Configuration Rollback and Recovery</li><li>Examining Process Management</li></ul><h4>Module 5: Configuration File System Overview</h4><ul><li>Configuration File System</li></ul><h4>Module 6: Monitoring the Cisco IOS XR Operating System</h4><ul><li>Cisco IOS XR Architecture</li><li>System Monitoring Commands</li></ul><h4>Module 7: Error Messages and Core Dumps</h4><ul><li>System Error Messages</li><li>Logging System Messages</li><li>Cisco IOS XR Core Dumps</li></ul></div>

Cisco Certified Network Professional certification (CCNP)

Certificate in Information Security Management Principles (CISMP)

Cisco

Cisco Introduction to Cisco IOS XR (IOSXR100)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Cisco Unified Communications system channel partners and resellers.<br />• System and technical support engineers.<br />• Customers who are deploying and maintaining Cisco Unified CCE solution products.</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />• Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options.<br />• Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording.<br />• Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent.<br />• Understand and implement VoiceXML applications and configure access to an external database via the VXML Server.<br />• Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment.<br />• Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent.<br />• Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting.</p><p>Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Enterprise Overview</h4><ul><li>Lesson 1: Presenting Cisco Unified Contact Center Enterprise</li><li>Lesson 2: Cisco Unified CCE Core Components</li><li>Lesson 3: Cisco Unified CCE Options</li><li>Lesson 4: Basic Call Flow Models</li></ul><h4>Implementing Business Rules</h4><ul><li>Lesson 1: Advanced Scripting and Routing</li><li>Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions</li><li>Lesson 3: Silent Monitoring and Recording</li><li>Lesson 4: Advanced CVP Configurations</li></ul><h4>Using Finesse Administration</h4><ul><li>Lesson 1: Finesse Overview</li><li>Lesson 2: Finesse Administration</li><li>Lesson 3: Finesse IP Phone Agent</li></ul><h4>Using CVP VoiceXML Applications</h4><ul><li>Lesson 1: Basic VoiceXML Functionality</li><li>Lesson 2: Using Call Studio</li><li>Lesson 3: ICM Scripting for VoiceXML Applications</li></ul><h4>Translation Routing</h4><ul><li>Lesson 1: Traditional Translation Routing</li><li>Lesson 2: Translation Routing to CVP</li></ul><h4>Configuring Cisco Unified CCE Options</h4><ul><li>Lesson 1: Cisco Outbound Option</li><li>Lesson 2: Courtesy Callback</li><li>Lesson 3: Agent Greeting/Whisper Announcements</li><li>Lesson 4: Mobile Agent</li></ul><h4>CUIC Reporting for the Advanced User</h4><ul><li>Lesson 1: CUIC Overview</li><li>Lesson 2: CUIC Administration</li><li>Lesson 3: Importing and Using CVP Reports</li><li>Lesson 4: Custom Reporting</li></ul></div>

Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)

<div id="course-pills-1">Duration<p>62.5 Days</p><p>375 CPD hours</p><p>Cisco Learning Library: Data Center offers a subscription to Cisco online data center training, including certifications, products, and technologies.This comprehensive technical training library offers full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials</p></div><div id="course-pills-2"><h4>Data Center Library Certification Courses CCNP Data Center</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li><li>Designing Cisco Data Center Infrastructure (DCID) v7.0</li><li>Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0</li><li>Implementing Cisco Application Centric Infrastructure (DCACI) v1.0</li><li>Configuring Cisco MDS 9000 Series Switches (DCMDS)</li><li>Implementing Automation for Cisco Data Center Solutions (DCAUI)</li></ul><h4>CCIE Data Center</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li></ul><h4>Product and Technology Training</h4><ul><li>Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0</li><li>Understanding Cisco Data Center Foundations (DCFNDU) v1.0</li><li>Implementing Cisco Application Centric Infrastructure (DCACI) v1.0</li><li>Introducing Cisco NX-OS Switches and Fabrics in the Data Center (DCINX) v1.0</li><li>Configuring Cisco NX-OS Switches and Fabrics in the Data Center (DCCNX) v1.0</li><li>Designing Cisco Data Center Infrastructure (DCID) v7.0</li><li>Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0</li><li>Implementing Cisco Application Centric Infrastructure?Advanced (DCACIA) v1.0</li><li>Introducing Cisco Unified Computing System (DCIUCS) v1.0</li><li>Configuring Cisco Unified Computing System (DCCUCS) v1.0</li><li>Implementing Cisco Tetration Analytics (DCITET) v1.0</li><li>Cisco MDS 9000 Series Switches Overview (DCMDSO) v1.0</li><li>Configuring Cisco Nexus 9000 in NX-OS Mode (C9KNX) v1.2</li><li>Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K) v3.0</li><li>Introducing Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) v2.1</li><li>Configuring VXLANs on Cisco Nexus 9000 Series Switches (DCVX9K) v1.0</li><li>Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v4.1</li><li>Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.1</li><li>Introducing Cisco MDS 9000 Series Switches (DCIMDS) v1.0</li><li>Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0</li><li>Introducing Automation for Cisco Solutions (CSAU) v1.0</li><li>Implementing Cisco HyperFlex (DCIHX) v1.2</li><li>Configuring the Cisco Nexus Data Center Transport (CCNDC-T) v2.0</li><li>Configuring the Cisco Nexus Data Center Virtual Machines (CCNDC-V) v2.0</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Digital Learning Data Center training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Digital Learning Data Center course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ICDL (International Certification of Digital Literacy)

Cisco Digital Learning Data Center

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.</p></div><div id="course-pills-2"><h4>Tools for Managing UC Collaboration 12.5</h4><ul><li>Prime Collaboration Deployment Manager Overview 12.5<br />Bulk Admin Tool (BAT)<br />Importing and Exporting Settings<br />Importing and Exporting Users<br />Importing and Exporting Phones<br />Phone Migrations<br />Unsupported IP Phone Models<br />CUCM Upgrades<br />Loading COP Files</li></ul><h4>Unified Communication Manager 12.5</h4><ul><li>Cisco Smart Licensing<br />Cisco Unified Communication Manager Overview<br />Cisco UCM Configuration<br />Redundancy<br />Services<br />Service Parameters<br />Enterprises Parameters<br />User Configuration<br />LDAP Integration<br />Synchronization<br />Authentication<br />Attribute Mapping<br />Filters<br />Endpoint Configuration<br />Creating and Modifying Phone and Configuration<br />Call Routing<br />Implementing Calling Privileges<br />Partitions and CSSs Configuration<br />Implementing Extension Mobility<br />Media Resources<br />Cisco Meeting Server<br />Troubleshooting UCM Features<br />CAR (CDR Accounting and Reporting) Tool<br />Reports<br />Dialed Number Analyzer<br />RTMT<br />Log Collection<br />Use RTMT to View Performance Counters<br />Troubleshooting Common Endpoint Registration Issues<br />Disaster Recovery System<br />Remote Site Redundancy</li></ul><h4>Gateway</h4><ul><li>Gateway Overview<br />Cisco H323 Gateways<br />Cisco MGCP Gateways<br />Cisco IOS SIP Gateways<br />Troubleshooting IOS Gateways</li></ul><h4>Cisco Emergency Responder (CER) 12.5</h4><ul><li>CER Overview<br />Emergency Notifications<br />CER Redundancy and Clustering<br />Integration with CUCM<br />Cisco Emergency Responder Administration Interfaces<br />Configuring Users and Role-Based System Access<br />Configuring Cisco Emergency Responder<br />Notification by IP Subnet<br />SNMP Overview<br />Adding new switches<br />Notification by Switch Port</li></ul><h4>Cisco Unified Communications Mobile and Remote Access (MRA)</h4><ul><li>MRA Overview<br />Expressway Edge<br />MRA Licensing<br />MRA Components<br />Certificates</li></ul><h4>Integrating Cisco Unified IM and Presence 12.5</h4><ul><li>IM&amp;P and Jabber Overview<br />Configure Service Discovery<br />DNS Record Requirements<br />Install Cisco Jabber<br />Cisco Jabber in Softphone Mode<br />Set Up Cisco Jabber in Full UC Mode<br />Integrating CUCM and IM&amp;P<br />Configuring CUCM Services for Jabber<br />Troubleshooting Jabber</li></ul><h4>Integrating Cisco Unity Connection 12.5</h4><ul><li>Cisco Unity Connection Overview<br />Cisco Unity Connection Integration Using SIP<br />Cisco Unity Connection Call Handlers<br />Configuring Search spaces and Partitions<br />Cisco Unity Connection Administration<br />Cisco Unity Connection Integration Troubleshooting Tools<br />RTMT<br />Using Port Monitor to Troubleshoot Voice Mails<br />Cisco Unity Audiotext Application<br />Unified Messaging</li></ul><h4>Cisco Meeting Server (CMS)</h4><ul><li>Introduction to Cisco Meeting Server<br />Configuring CMS<br />Configuring Meetings with CMS<br />Configuring Spaces with CMS<br />Scheduling Meeting with TMS</li></ul><h4>Cisco UCCX</h4><ul><li>Cisco Unified Contact Center Express Overview<br />Cisco Unified Contact Center Express Administration<br />Agents<br />Skills<br />Queues<br />Basic Scripting (Overview)<br />Finesse<br />Reporting<br />CUIC</li></ul><h4>Cisco Paging Server (InformaCast)</h4><ul><li>InformaCast Overview<br />InformaCast Administration<br />IP Phone Paging<br />Analog Paging<br />Multicast Requirements<br />Using InformaCast</li></ul><h4>Troubleshooting</h4><ul><li>Using Troubleshooting Methodology<br />Analyze the Troubleshooting Process<br />Troubleshooting Methodology in Complex Environments<br />Define the Problem<br />Gather Facts<br />Consider Possibilities<br />Create an Action Plan<br />Implement an Action Plan<br />Observe Results<br />Restart the Problem-Solving Process<br />Document Facts<br />Using Troubleshooting and Monitoring Tools<br />Cisco Unified Serviceability<br />Cisco Unified RTMT Performance Monitor and Data Logging<br />Trace File Collection<br />Troubleshooting Common Gateway and Endpoint Registration Issues<br />IP Phone Initialization<br />Common DHCP-Related and TFTP-Related Issues<br />Using Ping to Cisco IP Phones<br />Cisco Unified IP Phone Status Messages<br />Cisco Unified IP Phone Network Configuration</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Account and project managers<br />Business liaisons<br />Deployment engineers<br />Managers overseeing CCE deployments<br />Technical sales</p>Overview<p>After taking this course, you should be able to:<br />Provide a high-level overview of the Cisco Contact Center portfolio<br />List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions<br />Describe how calls flow through PCCE using appropriate terms and naming conventions<br />Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment<br />Identify advanced features available within the PCCE solution</p><p>The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the CiscoÂ© Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will learn about the Cisco Contact Center Enterprise (CCE) products and explore features and functionality of the solution including major system components.</p></div><div id="course-pills-2"><h4>Introduction to CCE</h4><ul><li>Cisco Contact Center Basics<br />Cisco Contact Center Fundamentals</li></ul><h4>Functionality of PCCE Components</h4><ul><li>Public Switched Telephone Network (PSTN) and Voice Gateways<br />Cisco Unified Border Element (CUBE)</li></ul><h4>Terms and Naming Conventions Used in CCE</h4><ul><li>CCE Access Environment<br />CCE Routing Configuration</li></ul><h4>Access Tools Available in CCE</h4><ul><li>Single Pane of Glass (SPOG)<br />Cisco Intelligent Contact Management (ICM) Configuration Manager</li></ul><h4>Discovering CCE Features Beyond Default</h4><ul><li>Agent Management<br />Agent Efficiency</li></ul></div>

Certified in Cybersecurity (CC)

Certificate in Teaching Program (CTP)

Certified Cyber Professional (CCP)

Cisco Understanding Cisco Contact Center Enterprise Foundations (CCEF)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Security Engineers<br />Network Engineers</p>Overview<p>Upon completion of this course, students will be able to:<br />Deploy gateways using the Gaia web interface<br />Configure a Security Policy<br />Learn about managing and monitoring a secure network<br />Upgrade and configure a Security Gateway to implement a virtual private network for both internal and external, remote users</p><p>The growing frequency and sophistication of security threats makes protecting your organization more difficult every year. Check Point?s integrated products provide end-to-end security from the enterprise to the cloud to your mobile worker?s personal devices. They prevent and mitigate cyberattacks and limit the data theft that often results from these threats.</p></div><div id="course-pills-2"><h4>Introduction to Check Point Technology</h4><h4>Deployment Platforms</h4><h4>Introduction to the Security Policy</h4><h4>Monitoring Traffic &amp; Connections</h4><h4>Network Address Translation</h4><h4>Using SmartUpdate</h4><h4>User Management &amp; Authentication</h4><h4>Identity Awareness</h4><h4>Introduction to Check Point VPNs</h4><h4>SmartLog</h4></div>

Certified Cloud Security Professional (CCSP)

Check Point Software - Check Point Certified Security Expert R80.20 (CCSE)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />System engineers<br />Technical support personnel<br />Channel partners and resellers</p>Overview<p>Upon completion of this course, the learner should be able to meet the following objectives:<br />Installing a Cisco Meeting Server in a single combined deployment<br />Installing a Cisco Meeting Server in a single split deployment<br />Troubleshooting tools<br />Integrating Cisco Meeting Server with Cisco TelePresence Video Communication Server (VCS), Cisco Unified Communications Manager and Microsoft Skype for Business</p><p>In this course, you will learn how to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. Cisco has incorporated Acano collaboration technologies into the new Meeting Server tool.</p></div><div id="course-pills-2"><h4>Module 1: Cisco Meeting Server Single Server Solution</h4><ul><li>Cisco Meeting Server Solution</li><li>Reviewing Authentication and Encryption</li><li>Single Server Solution</li><li>Preparing for Cisco Meeting Server Installation</li><li>Installing Cisco Meeting Servers</li><li>Configuring the Web Admin</li><li>Configuring the Call Bridge</li><li>Configuring the Web Bridge</li></ul><h4>Module 2: Troubleshooting Tools</h4><ul><li>Seven call detail record (CDR) record types and the information contained in each</li><li>Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting App crash files, and Cisco Meeting App diagnostic logs</li><li>Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status</li><li>Common issues for end users using the Cisco Meeting Server solution</li></ul><h4>Module 3: Firewall Traversal and Unified Communications Application Integration</h4><ul><li>Deploying a TURN Server</li><li>Deploying Firewall and NAT Traversal</li><li>Integrating with UC Platforms</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Meeting Server Intermediate (COLLAB250) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Meeting Server Intermediate (COLLAB250) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate of Completion (CCL)

Microsoft Certified Trainer (MCT)

Cisco Meeting Server Intermediate (COLLAB250)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as:<br />Collaboration Sales Engineer<br />Collaboration Software Developer<br />Collaboration Solutions Architect<br />Consulting Systems Engineer<br />Network Administrator<br />Network Engineer<br />Network Manager<br />Software Architect<br />Software Developer<br />Systems Engineer<br />Technical Solutions Architect<br />Wireless Design Engineer<br />Wireless Engineer</p>Overview<p>After taking this course, you should be able to:<br />Examine API and automation capabilities and concepts for Cisco Unified Communication Manager<br />Examine API and automation capabilities and concepts for Cisco Unity Connection<br />Examine API and automation capabilities and concepts for Cisco Finesse<br />Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints<br />Examine API and automation capabilities and concepts for Cisco Webex Teams<br />Examine API and automation capabilities and concepts for Cisco Webex Meetings</p><p>This course teaches you how to implement CiscoÂ© Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco UnityÂ© Connection, Cisco FinesseÂ©, Cisco Collaboration Endpoints, Cisco Webex Teams?, and Cisco WebexÂ© Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.<br />This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam, and specialization toward the CCNP Collaboration certification.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Automating Cisco Unified Communications Manager</li><li>Automating Cisco Unity Connection</li><li>Automating Cisco Finesse</li><li>Examining Cisco Collaboration Endpoint Automation</li><li>Examining Cisco Cloud Collaboration Automation</li><li>Examining Cisco Conferencing Automation</li></ul><h4>Lab outline</h4><ul><li>Configure the Initial Collaboration Lab Environment<br />Verify Phone Details<br />Configure Phone Line Label<br />Configure User Pin<br />Configure System Forward No Answer Timer<br />Configure Route Plan Report<br />Deploy Basic SQL Query<br />Deploy Advanced SQL Query<br />Configure an Alternate Extension in Cisco Unity Connection<br />Configure Voicemail Pin<br />Verify Agent Settings<br />Deploy Gadget<br />Deploy Modify Call Via Video Codec<br />Configure System Name and Branding<br />Deploy and Monitor Video Call<br />Configure Custom Control Panel<br />Deploy Macro<br />Verify Cisco Webex Organization and License Information<br />Configure New Cisco Webex Teams Room<br />Deploy Interactive Bot<br />Deploy Widget<br />Configure Cisco Webex Meetings User<br />Configure and Record Cisco Webex Meeting<br />Verify System Status<br />Configure Host Access on Cisco Meeting Server Spaces</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server. This audience would typically include: Network administrators who are looking to reinforce existing skills and learn about new networking technology changes and functionality in Windows Server. System or Infrastructure Administrators with general networking knowledge who are looking to gain core and advanced networking knowledge and skills on Windows Server.</p>Overview<p>Plan and implement an IPv4 network. Implement Dynamic Host Configuration Protocol (DHCP). Implement IPv6. Implement Domain Name System (DNS). Implement and manage IP address management (IPAM). Plan for remote access. Implement DirectAccess. Implement virtual private networks (VPNs). Implement networking for branch offices. Configure advanced networking features. Implement Software Defined Networking.</p><p>55343A is the Community Courseware equivalent of retired Legacy Course 20741BC - Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.</p>Prerequisites<p>In addition to professional experience, students who attend this training should already have the following technical knowledge:  </p><li>Experience working with Windows Server  </li><li>Knowledge of the Open Systems Interconnection (OSI) model  </li><li>Understanding of core networking infrastructure components and technologies such as cabling, routers and switches  </li><li>Familiarity with networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking  </li><li>Some basic knowledge of the TCP/IP protocol stack, addressing and name resolution  </li><li>Experience with and knowledge of virtualization  </li><li>Hands-on experience working with the Windows client operating systems such as Windows 10 or Windows 11<p></p></li></div><div id="course-pills-2"><h3>1 - Planning and implementing an IPv4 network</h3> <ul> <li>Planning IPv4 addressing</li> <li>Configuring an IPv4 host</li> <li>Managing and troubleshooting IPv4 network connectivity</li> </ul> <h3>2 - Implementing DHCP</h3> <ul> <li>Overview of the DHCP server role</li> <li>Deploying DHCP</li> <li>Managing and troubleshooting DHCP</li> </ul> <h3>3 - Implementing IPv6</h3> <ul> <li>Overview of IPv6 addressing</li> <li>Configuring an IPv6 host</li> <li>Implementing IPv6 and IPv4 coexistence</li> <li>Transitioning from IPv4 to IPv6</li> </ul> <h3>4 - Implementing DNS</h3> <ul> <li>Implementing DNS servers</li> <li>Configuring zones in DNS</li> <li>Configuring name resolution between DNS zones</li> <li>Configuring DNS integration with Active Directory Domain Services (AD DS)</li> <li>Configuring advanced DNS settings</li> </ul> <h3>5 - Implementing and managing IPAM</h3> <ul> <li>Overview of IPAM</li> <li>Deploying IPAM</li> <li>Managing IP address spaces by using IPAM</li> </ul> <h3>6 - Remote access in Windows Server</h3> <ul> <li>Overview of remote access</li> <li>Implementing the Web Application Proxy</li> </ul> <h3>7 - Implementing DirectAccess</h3> <ul> <li>Overview of DirectAccess</li> <li>Implementing DirectAccess by using the Getting Started Wizard</li> <li>Implementing and managing an advanced DirectAccess infrastructure</li> </ul> <h3>8 - Implementing VPNs</h3> <ul> <li>Planning VPNs</li> <li>Implementing VPNs</li> </ul> <h3>9 - Implementing networking for branch offices</h3> <ul> <li>Networking features and considerations for branch offices</li> <li>Implementing Distributed File System (DFS) for branch offices</li> <li>Implementing BranchCache for branch offices</li> </ul> <h3>10 - Configuring advanced networking features</h3> <ul> <li>Overview of high performance networking features</li> <li>Configuring advanced Microsoft Hyper-V networking features</li> </ul> <h3>11 - Implementing Software Defined Networking</h3> <ul> <li>Overview of SDN.</li> <li>Implementing network virtualization</li> <li>Implementing Network Controller</li> </ul></div>

Microsoft Certification

CompTIA Network+

Networking Skills

IT Networking Fundamentals

Computer Networking

55343 Networking with Windows Server

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

CompTIA A+

CompTIA Security+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Sccm

Microsoft Certified Technology Specialist (MCTS)

IT Manager

55348 Administering Microsoft Endpoint Configuration Manager

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

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</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

Cambridge

Research Quality Association

Quality Assurance for Good Laboratory Practice

RQA Member

Non Member

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Facilitated by:&nbsp;<span style="color: rgb(68, 71, 70); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 71, 70);">Augusta Adu, HIGN trustee and Events Manager, Greenwich &amp; Bexley Community Hospice, and Tash Haji, HIGN trustee and Senior Fundraiser, Naomi House &amp; Jacksplace.</span></span></p><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Planning session for London &amp; South East leaders to discuss in-person training, development and networking needs.<br style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);"><br style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);"><span style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);">THIS SESSION WON&#39;T BE RECORDED.</span><br fr-original-style="" style="box-sizing: border-box;"></span><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</span></div>

Planning session for London & South East leaders to discuss in-person training, development and networking needs.

THIS SESSION WON'T BE RECORDED.

Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers

Hospice Income Generation Network

Thu 26 Sep 2024: London & South East Leaders NEW

Virtual co-working/body doubling deep focus session. Come prepared with a task to work on. After a quick breath practice to focus our minds, we get down to business with a 50 minute work sprint. Review and celebrate to finish. For more information go to The Flo Sessions.

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