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This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.

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How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

Strategies to Manage Stress and Weather Storms in the Workplace. This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills (ISBN: 1909116599).

The course investigates unconscious bias to develop your awareness. Training in unconscious bias will not mean that you will not have biases. They will remain, by definition, unconscious. The course seeks to build your awareness of their existence and highlights when to look out for them.

A short online course led by NICKY SIMPSON, learning how to be creative using Bondaweb.

Step into the world of handcrafted elegance with our Beginner On-Demand Silver Clay Enamel Jewellery Course, perfect for those new to creating colourful, torch-fired pieces. Led by an experienced tutor, this course offers comprehensive, step-by-step video tutorials that introduce you to the art of combining silver clay with vibrant enamels.

An opportunity to learn about various heart rhythm disturbances, their aetiology, management and treatment strategies.

Discover our Cinnamon Coffee Bean candles, crafted from natural soy wax. Personalize your design for a unique touch, blending cozy aromas and custom aesthetics for a perfect home ambiance.