Name: Customer Service Skills Training [Video Course]
Price: 23.99 GBP
Availability: InStock

Skill Up

Day Trading

Trade & Commerce

International Trade

Trade

Accounting & Finance

Trader

Options Trading

Learn the fundamentals of day trading, including strategies, risk management, and market analysis. Develop skills to navigate volatile markets and make informed decisions in real-time.


General Admission

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<div fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our extensive "Investment &amp; Trading: Stock Market Investment" course provides a comprehensive introduction to the world of stock market investment. Through a blend of theoretical concepts and essential applications, participants will gain insights into various investment strategies, including value investing, growth investing, and momentum trading. The course emphasizes the importance of risk management techniques to mitigate potential losses and maximize returns in volatile market conditions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants will delve into fundamental and technical analysis methodologies to evaluate stocks and identify potential investment opportunities. By understanding key financial indicators, market trends, and investor sentiments, students will learn to make informed decisions regarding stock selection and portfolio management. Additionally, the course explores the impact of macroeconomic factors, geopolitical events, and regulatory changes on stock prices, providing a holistic view of the investment landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Through case studies, simulations, and real-world examples, participants will hone their analytical skills and develop a strategic approach to stock market investment. Whether you&#39;re a novice investor or seasoned trader, this course equips you with the knowledge and tools necessary to navigate the complexities of the stock market confidently. By the end of the course, participants will have the expertise to construct well-diversified investment portfolios and achieve their financial goals in the dynamic world of stock trading.</p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Learning outcome</h2>
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<span fr-original-style="" style="box-sizing: border-box;">Get a deep understanding of the Stock Market Investment: Plan for Retirement just in hours not years</span>
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<span fr-original-style="" style="box-sizing: border-box;">Familiar yourself with the recent development and updates of the relevant industry</span>
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<span fr-original-style="" style="box-sizing: border-box;">Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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<span fr-original-style="" style="box-sizing: border-box;">Get help from our expert tutors anytime you need</span>
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<span fr-original-style="" style="box-sizing: border-box;"> Access to course contents that are designed and prepared by industry professionals</span>
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<span fr-original-style="" style="box-sizing: border-box;">Study at your convenient time and from wherever you want </span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2>
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<span fr-original-style="" style="box-sizing: border-box;">No formal qualifications required, anyone from any academic background can take this course.</span>
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<span fr-original-style="" style="box-sizing: border-box;">Access to any internet-enabled smart device.</span>
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<h2 fr-original-style="" style="box-sizing: border-box;">Why should I take this course?</h2>
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<span fr-original-style="" style="box-sizing: border-box;">Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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<span fr-original-style="" style="box-sizing: border-box;">You will receive a completion certificate upon completing the course.</span>
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<span fr-original-style="" style="box-sizing: border-box;">Internationally recognized Accredited Qualification will boost up your resume.</span>
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<span fr-original-style="" style="box-sizing: border-box;">You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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<span fr-original-style="" style="box-sizing: border-box;">You will be able to incorporate various practical techniques successfully and understand your customers better.</span>
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                                <h2 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2>
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<table width="100%" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Section 01: Introduction</strong></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Introduction</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:02:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Section 02: The Basics of Retirement Investing</strong></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">The Power of Compound Interest</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:09:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Small vs. Mid vs. Large-Cap Stocks</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:06:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Section 03: Retirement Investing Account Types</strong></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Roth IRA</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:10:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">401(K) &amp; Solo 401(K)</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:08:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Brokerage Account</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:10:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Section 04: Investing Strategies for a Wealthy Retirement</strong></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">ETFs (Exchange-Traded Funds)</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:05:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Mutual Fund vs. Index Fund Investing</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:11:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Dividend Stock Investing</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:10:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Value Investing</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:12:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Investing With Technical Analysis</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:10:00</span></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Diversifying Your Investments</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:09:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Section 05: How Investment Taxes Work</strong></td></tr>
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<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Investing Taxes Simplified</td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;">🕐 00:05:00</span></td></tr></tbody></table></div>

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Stock Trading

Stock Investing

Stock Market

Investment

Trading

Investing & Trading

Explore the fundamentals of stock market investment and trading. Learn key strategies, analysis techniques, and risk management principles for successful investing in the dynamic world of financial markets.



Investment & Trading: Stock Market Investment

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<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this UX Design Course, you will embark on a journey through the core concepts and methodologies that underpin successful user experience design. Starting with an exploration of usability principles, you&#39;ll learn how to create intuitive interfaces that enhance user satisfaction and engagement. Through interactive sessions, you&#39;ll delve into the intricacies of interaction design, mastering techniques for designing seamless user interactions across various digital platforms.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Furthermore, this course will equip you with essential skills in user research, enabling you to understand user behaviors, needs, and motivations. You&#39;ll learn how to conduct effective user interviews, surveys, and usability tests to gather actionable insights for informed design decisions. By applying user-centered design principles, you&#39;ll create interfaces that resonate with users and address their pain points effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, you&#39;ll emerge with a solid understanding of UX design principles and practices, ready to embark on projects that prioritize user satisfaction and usability. Whether you&#39;re a seasoned designer looking to enhance your skills or a beginner interested in entering the field of UX design, this course provides the knowledge and tools necessary to succeed in creating exceptional user experiences.<span fr-original-style="" style="box-sizing: border-box;">&nbsp;</span></p>
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<h2 fr-original-style="" style="box-sizing: border-box;">Learning Benefits:</h2></div>
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<span fr-original-style="" style="box-sizing: border-box;"> Get a deep understanding of the Linux just in hours not years</span>
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<span fr-original-style="" style="box-sizing: border-box;">Familiar yourself with the recent development and updates of the relevant industry</span>
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<span fr-original-style="" style="box-sizing: border-box;">Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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<span fr-original-style="" style="box-sizing: border-box;">Get help from our expert tutors anytime you need</span>
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<span fr-original-style="" style="box-sizing: border-box;"> Access to course contents that are designed and prepared by industry professionals</span>
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<span fr-original-style="" style="box-sizing: border-box;">Study at your convenient time and from wherever you want </span>
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</section>
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</div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2>
</div>
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<ul fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">No formal qualifications required, anyone from any academic background can take this course.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Access to any internet-enabled smart device.</span>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
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<h2 fr-original-style="" style="box-sizing: border-box;">Why should I take this course?</h2>
</div>
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<ul fr-original-style="" style="box-sizing: border-box;">
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<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">4+ hours of on-demand video lectures and downloadable resources.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Affordable premium-quality E-learning content, you can learn at your own pace.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">You will receive a completion certificate upon completing the course.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">Internationally recognized Accredited Qualification will boost up your resume.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">
</span>
<span fr-original-style="" style="box-sizing: border-box;">You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
</div>
</div>
</div>
</section>

Design

Graphic Design

Web Designer

Web Design

UI / UX Design

Discover the fundamentals of user experience (UX) design in this comprehensive course. Delve into the principles and methodologies that drive effective UX design, including usability, interaction design, and user research. 

UX Design Course Online Level 2 Certificate

Occupational Health & Safety

Healthcare Assistant

Health & Wellbeing

Social Worker

Health & Safety

Health & Social Care

Explore the fundamentals of Health & Social Care, delving into key concepts and practices for holistic well-being. Dive into interdisciplinary approaches, ethics, and professional standards to navigate the dynamic landscape of healthcare provision.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">British Sign Language Course Description:</span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhance your communication proficiency with our extensive online course in British Sign Language. Delve into the fundamentals of signing through engaging video tutorials in Levels 1 &amp; 2, progressively advancing from basic expressions to more intricate sentences and phrases. Expertly crafted and instructed, this course starts by introducing essential signing elements such as numbers, the alphabet, names, and places, gradually expanding to encompass situation-specific vocabulary, conversational topics, and effective question asking. Immerse yourself in a dynamic learning experience through a combination of video lessons, practical exercises, and comprehensive online study materials.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><b style="color: rgb(40, 40, 40); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(40, 40, 40);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Career Path:</span></b><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embark on a specialized career journey with our exclusive British Sign Language (BSL) course, cultivating valuable skills that open doors to various professional paths, including:</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">BSL Instructor</li><li fr-original-style="" style="box-sizing: border-box;"> SEN Teacher</li><li fr-original-style="" style="box-sizing: border-box;">Social Worker</li><li fr-original-style="" style="box-sizing: border-box;"> Medical Professional</li></ol>

John Academy

Elevate your communication skills with our comprehensive British Sign Language (BSL) course. From foundational basics to advanced signing, explore career paths as a BSL instructor, SEN teacher, social worker, or medical professional. Join us for an inclusive and empowering learning experience. Start your journey today!

British Sign Language (BSL) Level 1 & 2

Food safety is a critical aspect of public health, especially in food retail where the risk of contamination can be high. A Level 1 course in food safety would typically cover the fundamentals of maintaining a hygienic environment, which includes ensuring the cleanliness of the premises and the personal hygiene of all staff members. Risk control measures are essential to identify potential hazards and implement strategies to mitigate them. Pest control is another vital component, as pests can carry diseases and compromise food integrity. Waste management is also crucial, as improper disposal can lead to pest infestations and increase the risk of contamination. By adhering to these practices, food retail establishments can minimize health hazards and ensure the safety of the food they serve to the public.

Twig Services Ltd

Food Safety

Retail Management

Approved Training Organisation (ATO)

Health & Safety At Work

Level 1 Food Safety in a 'Retail' environment Approved Online Training

 Food Safety in a 'Retail' environment (Level 1) Approved Online Training

<div>
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			<h2><div><span><b>

Overview </b></span><span></span><br /></div></h2>		</div>
				</div>
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			<h2><span></span></h2>		</div>
				</div>
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				<p><span>Fire consumes everything on its way, leaving behind just the ashes. It is among the most dangerous accidents that destroy both life and property. Develop the skills and expertise to shield people and property from the hands of fire with our Fire Warden / Fire Marshal Training course.</span></p><p><span>The fundamentals of fire safety will be covered in this course. From the informative modules, you will learn about the role and duties of a fire warden. The course will also describe the preventive duties and emergency duties. The course will also educate you on fire safety measures and evacuation strategies. Finally, you will get a clear understanding of the risk assessment process. </span></p><p><span>Join the course and prepare yourself to tackle the burning flames!</span></p>					</div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
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                                        </div>		</div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Familiarise yourself with the basics of fire safety</span></li><li><span>Understand the role and responsibility of a fire warden </span></li><li><span>Learn about the preventive duties and emergency duties</span></li><li><span>Gain in-depth knowledge of fire safety measures and evacuation strategies </span></li><li><span>Know the vitals of the risk assessment process</span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Why Take This Course From John Academy?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Engaging tutorial videos, materials from the industry-leading experts</span></li><li><span>Opportunity to study in a user-friendly, advanced online learning platform</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email.</span></li></ul>					</div>
						</div>
				</div>
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		</div>
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			<h2><div><span><b>
What Skills Will You Learn from This Course?
</b></span><span></span></div></h2>		</div>
				</div>
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				<div>
								<div>
				<ul><li><span>Fire Safety Management </span></li><li><span>Evacuation </span></li><li><span>Risk Assessment </span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>
Who Should Take This Fire Warden / Fire Marshal Training?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
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				<p><span>This Fire Warden / Fire Marshal Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
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				<p></p><h3><b>Certificate of Achievement </b></h3>
    <p> After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates &amp; Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.</p><p></p>					</div>
						</div>
				</div>
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				<p></p>					</div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This exclusive Fire Warden / Fire Marshal Training course will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>Fire Marshal</span></li><li><span>Firefighter</span></li><li><span>Safety Officer </span></li></ul>					</div>
						</div>
				</div>
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					</div>
		</section>
									</div>
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				</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction</td>
				</tr>
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					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
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					<td colspan="4"> Module 02:Basics of Fire Safety</td>
				</tr>
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					<td><i></i></td>
					<td>Basics of Fire Safety</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4"> Module 03:Conclusion</td>
				</tr>
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					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
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					<td colspan="4"> Module 04:Evacuation Strategies</td>
				</tr>
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					<td><i></i></td>
					<td>Evacuation Strategies</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4"> Module 05:Fire Safety Measures</td>
				</tr>
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					<td><i></i></td>
					<td>Fire Safety Measures</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4"> Module 06:Regulations and Risk Assessment</td>
				</tr>
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					<td><i></i></td>
					<td>Regulations and Risk Assessment</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
				</tr>
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					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Fire Safety Awareness

Firefighter Training

Fire Marshal

Fire Awareness

Fire Safety Instructor

Fire Warden

Fire Warden / Fire Marshal Training

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			<h2><div><span><b>

Overview </b></span><span></span><br /></div></h2>		</div>
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			<h2><span></span></h2>		</div>
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				<p><span>To prevent infection and contamination, sterile services play a pivotal role in the healthcare sector. Learn the key aspects and elements of sterile services with our premium Sterile Services Technician Training and prepare yourself for a career in the relevant areas.</span></p><p><span>This course will provide you with an overall understanding of sterile services. Through the course you will be able to learn the basics of sterilisation methods. Then, you will receive detailed lessons on quality management in sterile services. In addition, the course will help you understand the fundamentals of thermal and chemical disinfection. Finally, the modules will describe the essentials of aseptic techniques and sterile compounding.</span></p><p><span>This is an excellent opportunity to grasp a valuable skill set and an accredited certificate. Enrol now and start learning.</span></p>					</div>
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		</div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
				</div>
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				<div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
				</div>
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				<div>
								<div>
				<ul><li><span>Learn the basic concepts of sterile services </span></li><li><span>Enhance your knowledge about sterilisation methods and packaging </span></li><li><span>Understand the process of quality management in sterile services </span></li><li><span>Explore the basics of thermal and chemical disinfection</span></li><li><span>Build a clear understanding of aseptic techniques and sterile compounding</span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Why Take This Course From John Academy?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Engaging tutorial videos, materials from the industry-leading experts</span></li><li><span>Opportunity to study in a user-friendly, advanced online learning platform</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email.</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
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			<div>
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			<h2><div><span><b>
What Skills Will You Learn from This Course?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Sterile Services </span></li><li><span>Quality management </span></li><li><span>Thermal and chemical disinfection</span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>
Who Should Take This Sterile Services Technician Training?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This Sterile Services Technician Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p></p><h3><b>Certificate of Achievement </b></h3>
    <p> After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates &amp; Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.</p><p></p>					</div>
						</div>
				</div>
				<div>
				<div>
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				<p></p>					</div>
						</div>
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		</section>
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			<div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This exclusive Sterile Services Technician Training will equip you with effective skills and ab</span></p><p><span>ilities and help you explore career paths such as </span></p><ul><li><span>Sterile Services Technician Training</span></li><li><span>Healthcare Workers</span></li><li><span>Care Givers</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>
				</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Sterile Services</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Sterile Services</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Cleaning and Decontamination</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning and Decontamination</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Sterilisation Methods and Packaging</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sterilisation Methods and Packaging</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Quality Management in Sterilising Services</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quality Management in Sterilising Services</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Thermal and Chemical Disinfection</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Thermal and Chemical Disinfection</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Aseptic Techniques and Sterile Compounding</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Aseptic Techniques and Sterile Compounding</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Medical Training

Lab Technician

Certificate in Education & Training (CET)

Laboratory Technician

Sterile Services Technician

Trainers Course

Sterile Services Technician Training

<div>
			<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Overview</b></span></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><strong>Whether you are an employee or an employer, it is important to learn how to create a safe workplace. Building a risk-free work environment will not only protect the people but also help in creating a productive workforce. However, to create a risk-free workplace, you must first learn how to assess the risks. That is where our Risk Assessment Skills Training comes in. <br /></strong></p><p>This course is focused on helping you understand the fundamentals of risk assessment. The highly engaging and bit-sized modules will educate you on the five steps of the risk management process. Then you will learn the skills required for assessing the potential risks in the workplace. The course will also include detailed lessons on the risk assessment toolkit and show you how to utilise it properly.</p><p><strong>Enrol</strong> in the <b>Risk Assessment Skills Training </b>course and get a step closer to creating a safe and healthy workplace.</p><p> </p><p> </p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Sneak Peek</b></span></h2>		</div>
				</div>
				<div>
				<div>
					<div>
			<div>
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        </div>		</div>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learn the basic principles of risk assessment and its significance in ensuring workplace safety.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiarise yourself with the five essential steps of the risk management process.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Build your competence in identifying the sources of potential risks</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain a deeper understanding of the risk assessment toolkit</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Promo</b></span></h2>		</div>
				</div>
				<div>
				<div>
					<div>
			<div><div></div></div>		</div>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Why Should Take This Course From John Academy?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable, well-structured and high-quality e-learning study materials</span>
									</li>
								<li>
											<span>
													</span>
										<span>Engaging tutorial videos, materials from the industry-leading experts</span>
									</li>
								<li>
											<span>
													</span>
										<span>Opportunity to study in a user-friendly, advanced online learning platform</span>
									</li>
								<li>
											<span>
													</span>
										<span>Efficient exam systems for the assessment and instant result</span>
									</li>
								<li>
											<span>
													</span>
										<span>Earn UK &amp; internationally recognised accredited qualification</span>
									</li>
								<li>
											<span>
													</span>
										<span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span>
									</li>
								<li>
											<span>
													</span>
										<span>Excellent career advancement opportunities</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get 24/7 student support via email.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>What Skills Will You Learn from This Course?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Risk Assessment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Risk Management</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Who Should Take this Risk Assessment Skills Training?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <b>Risk Assessment Skills Training</b> is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
							<div></div>
							<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Certificate of Achievement</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>After completing and passing the  <b>Risk Assessment Skills Training </b>successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in <b>Hard Copy </b>at <b>£39 </b>or in <b>PDF format </b>at <b>£24.</b></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Career Path</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This exclusive <b>Risk Assessment Skills Training</b> course will equip you with effective skills and abilities and help you explore career paths such as </p><ul><li><ul><li><ul><li><strong>Risk Assessor </strong></li><li><strong>Safety Officer</strong></li><li><strong>HR Manager </strong></li></ul></li></ul></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Course Curriculum</b></span><span></span></div></h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>
				</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: What is Risk Assessment?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Risk Assessment?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: How to Manage Risks</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Manage Risks</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Risk Assessment Toolkit</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Risk Assessment Toolkit</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate &amp; Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Practice Assessor

Fire Risk Assessment

Professional Skills Course (PSC)

Risk Assessment

Assessor Training

Risk Assessment Skills Training

<div>
			<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Overview</b></span></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><strong>The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. </strong></p>
<p>Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career.</p>
<p>The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. </p><p><b>So, join today and master the art of customer service!</b></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Sneak Peek</b></span></h2>		</div>
				</div>
				<div>
				<div>
					<div>
			<div>
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        </div>		</div>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Recognise the characteristics of quality customer service</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the major principles of customer relationship management</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop the skills to establish effective communication with your customers</span>
									</li>
								<li>
											<span>
													</span>
										<span>Build the competence to handle customer complaints with expertise</span>
									</li>
								<li>
											<span>
													</span>
										<span>Identify the vital areas for improving the quality of customer service</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><span><b>Course Promo</b></span></h2>		</div>
				</div>
				<div>
				<div>
					<div>
			<div><div></div></div>		</div>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Why Should Take This Course From John Academy?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable, well-structured and high-quality e-learning study materials</span>
									</li>
								<li>
											<span>
													</span>
										<span>Engaging tutorial videos, materials from the industry-leading experts</span>
									</li>
								<li>
											<span>
													</span>
										<span>Opportunity to study in a user-friendly, advanced online learning platform</span>
									</li>
								<li>
											<span>
													</span>
										<span>Efficient exam systems for the assessment and instant result</span>
									</li>
								<li>
											<span>
													</span>
										<span>Earn UK &amp; internationally recognised accredited qualification</span>
									</li>
								<li>
											<span>
													</span>
										<span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span>
									</li>
								<li>
											<span>
													</span>
										<span>Excellent career advancement opportunities</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get 24/7 student support via email.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>What Skills Will You Learn from This Course?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Communication</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer service</span>
									</li>
								<li>
											<span>
													</span>
										<span>Problem-solving</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer relationship management</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Who Should Take this Customer Service Skills Training?</b></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This<b> Customer Service Skills Training</b> is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
							<div></div>
							<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p></p><h3><b>Certificate of Achievement </b></h3>
    <p> After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates &amp; Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.</p><p></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Career Path</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This exclusive <b>Customer Service Skills Training </b>course will equip you with effective skills and abilities and help you explore career paths such as </p><ul><li><ul><li><ul><li><strong>Manager</strong></li><li><strong>Customer Service Executive </strong></li><li><strong>Retail Manager</strong></li></ul></li></ul></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><div><span><b>Course Curriculum</b></span><span></span></div></h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>
				</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction to Customer Service </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Characteristics of Good Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Characteristics of Good Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Customer Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Communicate with Customers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicate with Customers</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Problem Solving Over Phone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving Over Phone</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Improving Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Customer Care

Online Course Marketing

Customer Service

Professional Skills

Customer Service Skills Training [Video Course]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Cissp

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is people who are moving into a database role, or whose role has expanded to include database technologies. Developers that deliver content from SQL Server databases will also benefit from this material.</p>Overview<p>After completing this course, you will be able to:<br />Describe key database concepts in the context of SQL Server<br />Describe database languages used in SQL Server<br />Describe data modelling techniques<br />Describe normalization and denormalization techniques<br />Describe relationship types and effects in database design<br />Describe the effects of database design on performance<br />Describe commonly used database objects</p><p>This course is provided as an introductory class for anyone getting started with databases. It will be useful to programmers and other IT professionals whose job roles are expanding into database management. Students will learn fundamental database concepts through demonstrations and hands-on labs on a SQL Server instance.<br />This material updates and replaces course Microsoft course 10985 which was previously published under the same title.</p></div><div id="course-pills-2"><h4>Module 1: Introduction to databases</h4><ul><li>Introduction to Relational Databases</li><li>Other Databases and Storage</li><li>Data Analysis</li><li>SQL Server Database Languages</li></ul><h4>Module 2: Data Modeling</h4><ul><li>Data Modelling</li><li>Designing a Database</li><li>Relationship Modeling</li></ul><h4>Module 3: Normalization</h4><ul><li>Fundamentals of Normalization</li><li>Normal Form</li><li>Denormalization</li></ul><h4>Module 4: Relationships</h4><ul><li>Introduction to Relationships</li><li>Planning Referential Integrity</li></ul><h4>Module 5: Performance</h4><ul><li>Indexing</li><li>Query Performance</li><li>Concurrency</li></ul><h4>Module 6: Database Objects</h4><ul><li>Tables</li><li>Views</li><li>Stored Procedures, Triggers and Functions</li></ul></div>

Microsoft SQL Server

Microsoft SQL

AWS Certified Database

SQL Server

Database Administration

55315: Introduction to SQL Databases

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Fundamentals of Accounting for Business Success. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(249, 249, 249); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(249, 249, 249);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Accounting:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and scope of accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical development and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of accounting in business</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Who are Accountants:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Roles and responsibilities of accountants</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional ethics and standards</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Different types of accountants and their functions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Accounting System:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Double-entry accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accounting principles and concepts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recording transactions and the accounting cycle</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">What are Financial Statements:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Income statement, balance sheet, and cash flow statement</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and significance of financial statements</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Preparation and interpretation of financial statements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Financial Statement Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ratio analysis and its applications</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Vertical and horizontal analysis</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating financial health and performance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Budgeting and Its Importance:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgeting as a planning tool</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of budgets (operating, financial, master)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgetary control and variance analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Financial Markets and Bonds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of financial markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to bond markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role of bonds in corporate finance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Dealing with Financial Risk Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying financial risks</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk management strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Derivatives and their role in risk mitigation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Investment Management and Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles of investment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Portfolio management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk and return analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Auditing and Risk of Frauds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and types of audits</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fraud detection and prevention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in auditing</li></ul></li></ol>

Financial Management

Advanced Financial Management (AFM)

Master the essentials of accounting for business triumph with our comprehensive course. Explore financial statements, budgeting, risk management, and investment analysis. Uncover the role of accountants, delve into auditing, and fortify your knowledge in ethical financial practices. Elevate your skills for a successful career in today's dynamic business world.

Fundamentals of Accounting for Business Success

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>The audience for this course is individuals who want to learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services, and build their foundational knowledge of cloud data services within Microsoft Azure.</p><p></p>Overview<p>Describe core data concepts Identify considerations for relational data on Azure Describe considerations for working with non-relational data on Azure Describe an analytics workload on Azure</p><p></p><p>In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.</p><p></p></div><div id="course-pills-2"><h3>1 - Explore core data concepts</h3> <ul> <li>Identify data formats</li> <li>Explore file storage</li> <li>Explore databases</li> <li>Explore transactional data processing</li> <li>Explore analytical data processing</li> </ul> <h3>2 - Explore data roles and services</h3> <ul> <li>Explore job roles in the world of data</li> <li>Identify data services</li> </ul> <h3>3 - Explore fundamental relational data concepts</h3> <ul> <li>Understand relational data</li> <li>Understand normalization</li> <li>Explore SQL</li> <li>Describe database objects</li> </ul> <h3>4 - Explore relational database services in Azure</h3> <ul> <li>Describe Azure SQL services and capabilities</li> <li>Describe Azure services for open-source databases</li> </ul> <h3>5 - Explore Azure Storage for non-relational data</h3> <ul> <li>Explore Azure blob storage</li> <li>Explore Azure DataLake Storage Gen2</li> <li>Explore Azure Files</li> <li>Explore Azure Tables</li> </ul> <h3>6 - Explore fundamentals of Azure Cosmos DB</h3> <ul> <li>Describe Azure Cosmos DB</li> <li>Identify Azure Cosmos DB APIs</li> </ul> <h3>7 - Explore fundamentals of large-scale data warehousing</h3> <ul> <li>Describe data warehousing architecture</li> <li>Explore data ingestion pipelines</li> <li>Explore analytical data stores</li> </ul> <h3>8 - Explore fundamentals of real-time analytics</h3> <ul> <li>Understand batch and stream processing</li> <li>Explore common elements of stream processing architecture</li> <li>Explore Azure Stream Analytics</li> <li>Explore Apache Spark on Microsoft Azure</li> </ul> <h3>9 - Explore fundamentals of data visualization</h3> <ul> <li>Describe Power BI tools and workflow</li> <li>Describe core concepts of data modeling</li> <li>Describe considerations for data visualization</li> </ul></div>

Azure SQL Database

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

DP-900T00 Microsoft Azure Data Fundamentals

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful.</p><p></p><p></p><p>This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. </p><p></p>Prerequisites<p>Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services.   Specifically:  </p><ul> <li>Experience using computers and the internet.</li> <li>Interest in use cases for AI applications and machine learning models. </li> <li>A willingness to learn through hands-on exp...</li><p></p></ul></div><div id="course-pills-2"><h3>1 - Fundamental AI Concepts</h3> <ul> <li>Understand machine learning</li> <li>Understand computer vision</li> <li>Understand natural language processing</li> <li>Understand document intelligence and knowledge mining</li> <li>Understand generative AI</li> <li>Challenges and risks with AI</li> <li>Understand Responsible AI</li> </ul> <h3>2 - Fundamentals of machine learning</h3> <ul> <li>What is machine learning?</li> <li>Types of machine learning</li> <li>Regression</li> <li>Binary classification</li> <li>Multiclass classification</li> <li>Clustering</li> <li>Deep learning</li> <li>Azure Machine Learning</li> </ul> <h3>3 - Fundamentals of Azure AI services</h3> <ul> <li>AI services on the Azure platform</li> <li>Create Azure AI service resources</li> <li>Use Azure AI services</li> <li>Understand authentication for Azure AI services</li> </ul> <h3>4 - Fundamentals of Computer Vision</h3> <ul> <li>Images and image processing</li> <li>Machine learning for computer vision</li> <li>Azure AI Vision</li> </ul> <h3>5 - Fundamentals of Facial Recognition</h3> <ul> <li>Understand Face analysis</li> <li>Get started with Face analysis on Azure</li> </ul> <h3>6 - Fundamentals of optical character recognition</h3> <ul> <li>Get started with Vision Studio on Azure</li> </ul> <h3>7 - Fundamentals of Text Analysis with the Language Service</h3> <ul> <li>Understand Text Analytics</li> <li>Get started with text analysis</li> </ul> <h3>8 - Fundamentals of question answering with the Language Service</h3> <ul> <li>Understand question answering</li> <li>Get started with the Language service and Azure Bot Service</li> </ul> <h3>9 - Fundamentals of conversational language understanding</h3> <ul> <li>Describe conversational language understanding</li> <li>Get started with conversational language understanding in Azure</li> </ul> <h3>10 - Fundamentals of Azure AI Speech</h3> <ul> <li>Understand speech recognition and synthesis</li> <li>Get started with speech on Azure</li> </ul> <h3>11 - Fundamentals of Azure AI Document Intelligence</h3> <ul> <li>Explore capabilities of document intelligence</li> <li>Get started with receipt analysis on Azure</li> </ul> <h3>12 - Fundamentals of Knowledge Mining with Azure Cognitive Search</h3> <ul> <li>What is Azure Cognitive Search?</li> <li>Identify elements of a search solution</li> <li>Use a skillset to define an enrichment pipeline</li> <li>Understand indexes</li> <li>Use an indexer to build an index</li> <li>Persist enriched data in a knowledge store</li> <li>Create an index in the Azure portal</li> <li>Query data in an Azure Cognitive Search index</li> </ul> <h3>13 - Fundamentals of Generative AI</h3> <ul> <li>What is generative AI?</li> <li>Large language models</li> <li>What is Azure OpenAI?</li> <li>What are copilots?</li> <li>Improve generative AI responses with prompt engineering</li> </ul> <h3>14 - Fundamentals of Azure OpenAI Service</h3> <ul> <li>What is generative AI</li> <li>Describe Azure OpenAI</li> <li>How to use Azure OpenAI</li> <li>Understand OpenAI's natural language capabilities</li> <li>Understand OpenAI code generation capabilities</li> <li>Understand OpenAI's image generation capabilities</li> <li>Describe Azure OpenAI's access and responsible AI policies</li> </ul> <h3>15 - Fundamentals of Responsible Generative AI</h3> <ul> <li>Plan a responsible generative AI solution</li> <li>Identify potential harms</li> <li>Measure potential harms</li> <li>Mitigate potential harms</li> <li>Operate a responsible generative AI solution</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Azure Machine Learning

Microsoft AI-900

AI-900T00 Microsoft Azure AI Fundamentals

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Software engineers concerned with building, managing and deploying AI solutions that leverage Azure AI Services, Azure AI Search, and Azure OpenAI. They are familiar with C# or Python and have knowledge on using REST-based APIs to build computer vision, language analysis, knowledge mining, intelligent search, and generative AI solutions on Azure.</p><p></p><p></p><p>AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage?Azure AI Services,?Azure AI Search, and?Azure OpenAI. The course will use C# or Python as the programming language.</p><p></p>Prerequisites<p>Before attending this course, students must have:  </p><li>Knowledge of Microsoft Azure and ability to navigate the Azure portal  </li><li>Knowledge of either C# or Python  </li><li>Familiarity with JSON and REST programming semantics  <br />  Recommended course prerequisites  </li><li>AI-900T00: Microsoft Azure AI Fundamentals course<p></p></li></div><div id="course-pills-2"><h3>1 - Prepare to develop AI solutions on Azure</h3> <ul> <li>Define artificial intelligence</li> <li>Understand AI-related terms</li> <li>Understand considerations for AI Engineers</li> <li>Understand considerations for responsible AI</li> <li>Understand capabilities of Azure Machine Learning</li> <li>Understand capabilities of Azure AI Services</li> <li>Understand capabilities of the Azure Bot Service</li> <li>Understand capabilities of Azure Cognitive Search</li> </ul> <h3>2 - Create and consume Azure AI services</h3> <ul> <li>Provision an Azure AI services resource</li> <li>Identify endpoints and keys</li> <li>Use a REST API</li> <li>Use an SDK</li> </ul> <h3>3 - Secure Azure AI services</h3> <ul> <li>Consider authentication</li> <li>Implement network security</li> </ul> <h3>4 - Monitor Azure AI services</h3> <ul> <li>Monitor cost</li> <li>Create alerts</li> <li>View metrics</li> <li>Manage diagnostic logging</li> </ul> <h3>5 - Deploy Azure AI services in containers</h3> <ul> <li>Understand containers</li> <li>Use Azure AI services containers</li> </ul> <h3>6 - Analyze images</h3> <ul> <li>Provision an Azure AI Vision resource</li> <li>Analyze an image</li> <li>Generate a smart-cropped thumbnail</li> </ul> <h3>7 - Classify images</h3> <ul> <li>Provision Azure resources for Azure AI Custom Vision</li> <li>Understand image classification</li> <li>Train an image classifier</li> </ul> <h3>8 - Detect, analyze, and recognize faces</h3> <ul> <li>Identify options for face detection analysis and identification</li> <li>Understand considerations for face analysis</li> <li>Detect faces with the Azure AI Vision service</li> <li>Understand capabilities of the face service</li> <li>Compare and match detected faces</li> <li>Implement facial recognition</li> </ul> <h3>9 - Read Text in images and documents with the Azure AI Vision Service</h3> <ul> <li>Explore Azure AI Vision options for reading text</li> <li>Use the Read API</li> </ul> <h3>10 - Analyze video</h3> <ul> <li>Understand Azure Video Indexer capabilities</li> <li>Extract custom insights</li> <li>Use Video Analyzer widgets and APIs</li> </ul> <h3>11 - Analyze text with Azure AI Language</h3> <ul> <li>Provision an Azure AI Language resource</li> <li>Detect language</li> <li>Extract key phrases</li> <li>Analyze sentiment</li> <li>Extract entities</li> <li>Extract linked entities</li> </ul> <h3>12 - Build a question answering solution</h3> <ul> <li>Understand question answering</li> <li>Compare question answering to Azure AI Language understanding</li> <li>Create a knowledge base</li> <li>Implement multi-turn conversation</li> <li>Test and publish a knowledge base</li> <li>Use a knowledge base</li> <li>Improve question answering performance</li> </ul> <h3>13 - Build a conversational language understanding model</h3> <ul> <li>Understand prebuilt capabilities of the Azure AI Language service</li> <li>Understand resources for building a conversational language understanding model</li> <li>Define intents, utterances, and entities</li> <li>Use patterns to differentiate similar utterances</li> <li>Use pre-built entity components</li> <li>Train, test, publish, and review a conversational language understanding model</li> </ul> <h3>14 - Create a custom text classification solution</h3> <ul> <li>Understand types of classification projects</li> <li>Understand how to build text classification projects</li> </ul> <h3>15 - Create a custom named entity extraction solution</h3> <ul> <li>Understand custom named entity recognition</li> <li>Label your data</li> <li>Train and evaluate your model</li> </ul> <h3>16 - Translate text with Azure AI Translator service</h3> <ul> <li>Provision an Azure AI Translator resource</li> <li>Specify translation options</li> <li>Define custom translations</li> </ul> <h3>17 - Create speech-enabled apps with Azure AI services</h3> <ul> <li>Provision an Azure resource for speech</li> <li>Use the Azure AI Speech to Text API</li> <li>Use the text to speech API</li> <li>Configure audio format and voices</li> <li>Use Speech Synthesis Markup Language</li> </ul> <h3>18 - Translate speech with the Azure AI Speech service</h3> <ul> <li>Provision an Azure resource for speech translation</li> <li>Translate speech to text</li> <li>Synthesize translations</li> </ul> <h3>19 - Create an Azure AI Search solution</h3> <ul> <li>Manage capacity</li> <li>Understand search components</li> <li>Understand the indexing process</li> <li>Search an index</li> <li>Apply filtering and sorting</li> <li>Enhance the index</li> </ul> <h3>20 - Create a custom skill for Azure AI Search</h3> <ul> <li>Create a custom skill</li> <li>Add a custom skill to a skillset</li> </ul> <h3>21 - Create a knowledge store with Azure AI Search</h3> <ul> <li>Define projections</li> <li>Define a knowledge store</li> </ul> <h3>22 - Plan an Azure AI Document Intelligence solution</h3> <ul> <li>Understand AI Document Intelligence</li> <li>Plan Azure AI Document Intelligence resources</li> <li>Choose a model type</li> </ul> <h3>23 - Use prebuilt Azure AI Document Intelligence models</h3> <ul> <li>Understand prebuilt models</li> <li>Use the General Document, Read, and Layout models</li> <li>Use financial, ID, and tax models</li> </ul> <h3>24 - Extract data from forms with Azure Document Intelligence</h3> <ul> <li>What is Azure Document Intelligence?</li> <li>Get started with Azure Document Intelligence</li> <li>Train custom models</li> <li>Use Azure Document Intelligence models</li> <li>Use the Azure Document Intelligence Studio</li> </ul> <h3>25 - Get started with Azure OpenAI Service</h3> <ul> <li>Access Azure OpenAI Service</li> <li>Use Azure OpenAI Studio</li> <li>Explore types of generative AI models</li> <li>Deploy generative AI models</li> <li>Use prompts to get completions from models</li> <li>Test models in Azure OpenAI Studio's playgrounds</li> </ul> <h3>26 - Build natural language solutions with Azure OpenAI Service</h3> <ul> <li>Integrate Azure OpenAI into your app</li> <li>Use Azure OpenAI REST API</li> <li>Use Azure OpenAI SDK</li> </ul> <h3>27 - Apply prompt engineering with Azure OpenAI Service</h3> <ul> <li>Understand prompt engineering</li> <li>Write more effective prompts</li> <li>Provide context to improve accuracy</li> </ul> <h3>28 - Generate code with Azure OpenAI Service</h3> <ul> <li>Construct code from natural language</li> <li>Complete code and assist the development process</li> <li>Fix bugs and improve your code</li> </ul> <h3>29 - Generate images with Azure OpenAI Service</h3> <ul> <li>What is DALL-E?</li> <li>Explore DALL-E in Azure OpenAI Studio</li> <li>Use the Azure OpenAI REST API to consume DALL-E models</li> </ul> <h3>30 - Use your own data with Azure OpenAI Service</h3> <ul> <li>Understand how to use your own data</li> <li>Add your own data source</li> <li>Chat with your model using your own data</li> </ul> <h3>31 - Fundamentals of Responsible Generative AI</h3> <ul> <li>Plan a responsible generative AI solution</li> <li>Identify potential harms</li> <li>Measure potential harms</li> <li>Mitigate potential harms</li> <li>Operate a responsible generative AI solution</li> </ul></div>

Azure Cognitive Services

AI-102T00 Designing and Implementing an Azure AI Solution

Glasgow

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1: Providing a positive customer experience in the exercise environment</span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2: Lifestyle Management and Health Awareness</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3: Applied Anatomy and Physiology</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4: Principles of Planning and Delivering Group Exercise</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5: Principles and Fundamentals of Pilates</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 6: Plan and deliver a Pilates Session</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">have a basic understanding of anatomy and physiology.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learner Assessment Record</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment Workbook</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple Choice Theory paper (external)</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical examination</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence</span></p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

Qualification Structure:
Unit 1: Providing a positive customer experience in the exercise environment
Unit 2: Lifestyle Management and Health Awareness
Unit 3: Applied Anatomy and Physiology
Unit 4: Principles of Planning and Delivering Group Exercise
Unit 5: Principles and Fundamentals of Pilates
Unit 6: Plan and deliver a Pilates Session
Entry Requirements:Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners have a basic understanding of anatomy and physiology.
Assessments:
Learner Assessment Record
Assessment Workbook
Multiple Choice Theory paper (external)
Practical examination
Portfolio of evidence

Platinum Training Institute

Pilates

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

YMCA Level 3 Diploma in Teaching Pilates

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

EC-Council Certified Cybersecurity Technician (C|CT)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This combined HACCP and Food Safety Level 4 course, developed by STC and accredited by the CPD Accreditation Office, will give you a 2 in 1 qualification which is unique. Other training providers only provide these as separate qualifications, however STC has challenged this practice since &ldquo;you can&rsquo;t know HACCP without food safety, and you can&rsquo;t know food safety without HACCP!&rdquo; And at Ask Sonia Ltd, we whole heartedly agree!</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">We are very proud to offer this accredited qualification to those involved with any and all aspects in a food business relating to HACCP &amp; Food Safety.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Holders of the qualification will have the knowledge necessary to be an integral part of a food business as well as part of Technical &amp; Quality departments and HACCP team members, team leaders, consultants or trainers. The qualification is also suitable for those working in related industries, such as packaging, storage &amp; distribution.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">The qualification is also relevant to those owning/managing smaller food businesses to give them the underpinning knowledge to develop a HACCP study and understand the fundamentals of food safety.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Attendees should already have knowledge of food safety hazards and controls, as this course will take the attendee through the intermediate levels at the start, and build up to provide the required advanced level of knowledge and understanding by the end of the course.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">HACCP and food safety training is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course has been accredited by the CPD Accreditation Office for delivery, structure and content.</p>

This combined HACCP and Food Safety Level 4 course, developed by STC and accredited by the CPD Accreditation Office, will give you a 2 in 1 qualification which is unique. Other training providers only provide these as separate qualifications, however STC has challenged this practice since “you can’t know HACCP without food safety, and you can’t know food safety without HACCP!” And at Ask Sonia Ltd, we whole heartedly agree!
We are very proud to offer this accredited qualification to those involved with any and all aspects in a food business relating to HACCP & Food Safety. 
Holders of the qualification will have the knowledge necessary to be an integral part of a food business as well as part of Technical & Quality departments and HACCP team members, team leaders, consultants or trainers. The qualification is also suitable for those working in related industries, such as packaging, storage & distribution.
The qualification is also relevant to those owning/managing smaller food businesses to give them the underpinning knowledge to develop a HACCP study and understand the fundamentals of food safety.
Attendees should already have knowledge of food safety hazards and controls, as this course will take the attendee through the intermediate levels at the start, and build up to provide the required advanced level of knowledge and understanding by the end of the course.
HACCP and food safety training is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

HACCP

CPD accredited Advanced (Level 4) HACCP & Food Safety training course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

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