Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.
This course will help you get started with automation testing of web applications. You will cover the basic and advanced topics of Selenium and Python, along with unit tests, pytest, cross-browser testing, logging infrastructure, automation framework design, Jenkins, and a lot more.