Name: Leadership Excellence: A Comprehensive Approach
Price: 25 GBP
Availability: InStock

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">open discussion</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen to both parties issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship coaching</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship analysis</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss expectations</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Implement compromise options</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Honesty session</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mindset and thoughts for future</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mediation</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve differences</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 sessions 50 mins</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/my-career-is-taking-over-but-i-dont-want-to-lose-my-girlfriend-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/my-career-is-taking-over-but-i-dont-want-to-lose-my-girlfriend-package/</a></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D MY CAREER IS TAKING OVER BUT I DON’T WANT TO LOSE MY GIRLFRIEND PACKAGE (MEN DATING SERVICES)

General admission

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to develop a core set of soft skill.</p>Overview<p>Upon successful completion of this course, students will be able to better interact and communicate in the workplace.</p><p>In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.</p></div><div id="course-pills-2"><h3>1 - GETTING STARTED</h3> <ul> <li>Housekeeping Items</li> <li>Pre-Assignment Review</li> <li>Workshop Objectives</li> <li>The Parking Lot</li> <li>Action Plan</li> </ul> <h3>2 - WHAT ARE SOFT SKILLS?</h3> <ul> <li>Definition of Soft Skills</li> <li>Empathy and the Emotional Intelligence Quotient</li> <li>Professionalism</li> <li>Learned vs. Inborn Traits</li> </ul> <h3>3 - SOFT SKILL 1: COMMUNICATION</h3> <ul> <li>Ways We Communicate</li> <li>Improving Non-Verbal Communication</li> <li>Listening</li> <li>Openness and Honesty</li> </ul> <h3>4 - SOFT SKILL 2: TEAMWORK</h3> <ul> <li>Identifying Capabilities</li> <li>Get Into Your Role</li> <li>Learn the Whole Process</li> <li>The Power of Flow</li> </ul> <h3>5 - SOFT SKILL 3: PROBLEM SOLVING</h3> <ul> <li>Define the Problem</li> <li>Generate Alternative Solutions</li> <li>Evaluate the Plans</li> <li>Implementation and Re-evaluation</li> </ul> <h3>6 - SOFT SKILL 4: TIME MANAGEMENT</h3> <ul> <li>The Art of Scheduling</li> <li>Prioritizing</li> <li>Managing Distractions</li> <li>The Multitasking Myth</li> </ul> <h3>7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC</h3> <ul> <li>What Are You Working For?</li> <li>Caring for Others vs. Self</li> <li>Building Trust</li> <li>Work Is Its Own Reward</li> </ul> <h3>8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY</h3> <ul> <li>Getting over the Good Old Days Syndrome</li> <li>Changing to Manage Process</li> <li>Changing to Manage People</li> <li>Showing You're Worth Your Weight in Adaptability</li> </ul> <h3>9 - SOFT SKILL 8: SELF-CONFIDENCE</h3> <ul> <li>Confident Traits</li> <li>Self-Questionnaire</li> <li>Surefire Confidence Building Tactics</li> <li>Build Up Others</li> </ul> <h3>10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM</h3> <ul> <li>Wow, You Mean I'm Not Perfect?</li> <li>Listen With An Open Mind</li> <li>Analyze and Learn</li> <li>Clear the Air and Don't Hold Any Grudges</li> </ul> <h3>11 - SOFT SKILL 10: NETWORKING</h3> <ul> <li>Redefining Need</li> <li>Identifying Others' Interests</li> <li>Reaching Out</li> <li>When to Back Off</li> </ul> <h3>12 - WRAPPING UP</h3> <ul> <li>Words From The Wise</li> <li>Review Of The Parking Lot</li> <li>Lessons Learned</li> <li>Recommended Reading</li> <li>Completion Of Action Plans And Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Professional Skills

IT Skills

Soft Skills

Essential Skills

Professional Skills Course (PSC)

Trainers Course

10 Soft Skills You Need

General Admission

<p>ð Elevate Your Business Growth with 'Partnerships for Business Development - You Never Walk Alone' Course! ð¤</p><p>Are you ready to unlock the power of collaboration and take your business to new heights? Join our groundbreaking online course designed to revolutionize your approach to partnerships and business development!</p><p> </p><p>In this dynamic course, you'll discover:</p><p>ð Proven Strategies: Learn the secrets to identifying, nurturing, and leveraging partnerships for exponential business growth.</p><p>ð Networking Mastery: Master the art of creating mutually beneficial relationships, opening doors to new opportunities and resources.</p><p>ð§  Strategic Insights: Gain valuable insights into crafting win-win partnerships that drive innovation and revenue.</p><p> </p><p>ð Sustainable Growth: Unlock the potential for sustainable business expansion through strategic alliances and collaborations.</p><p>ð¤ Collaboration Essentials: Understand the crucial elements that foster successful partnerships and long-term business relationships.</p><p>ð¯ Targeted Approach: Tailor your partnership strategies to your business niche, ensuring maximum impact and results.</p><p>Why choose 'Partnerships for Business Development - You Never Walk Alone'?</p><p>â Expert Guidance: Led by industry experts with a proven track record in successful business partnerships.</p><p> </p><p>â Actionable Content: Practical insights and actionable steps to implement immediately in your business.</p><p>â Community Support: Engage with a network of like-minded professionals, fostering collaboration and idea exchange.</p><p>â Flexibility &amp; Convenience: Access the course materials at your own pace and convenience, fitting into your busy schedule.</p><p> </p><p> </p><p>â¨ Join countless successful entrepreneurs and business leaders who have transformed their businesses through strategic partnerships. Don't miss this opportunity to level up your business game!</p><p>Enroll now in 'Partnerships for Business Development - You Never Walk Alone' and take the first step toward a future of thriving partnerships and unparalleled business growth!</p><p>ð Limited seats available! Secure your spot today and redefine your business success! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1: From frustration and $0 to a life filled with partners and opportunities</h4><div><div><ul><li><div>
<span></span><h5>
From frustration and $0 to a life filled with partners and opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2: How to speed up time to market_ Minimum viable product!</h4><div><div><ul><li><div>
<span></span><h5>
How to speed up time to market_ Minimum viable product!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3: What you see is all there is. Honesty, expectations, and social proof</h4><div><div><ul><li><div>
<span></span><h5>
What you see is all there is. Honesty, expectations, and social proof</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4: 20 positive reinforcement cycle found with the right partners</h4><div><div><ul><li><div>
<span></span><h5>
20 positive reinforcement cycle found with the right partners</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5: When I was ready the partners I needed appeared</h4><div><div><ul><li><div>
<span></span><h5>
When I was ready the partners I needed appeared</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6: What am I doing to be of service and provide value today_</h4><div><div><ul><li><div>
<span></span><h5>
What am I doing to be of service and provide value today_</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7: How do I manage my workflow each day_</h4><div><div><ul><li><div>
<span></span><h5>
How do I manage my workflow each day_</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8: Where to take the next step today_</h4><div><div><ul><li><div>
<span></span><h5>
Where to take the next step today_</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Partnerships for Business Development - You Never Walk Alone

<div>
<h1>Introduction:</h1>
<p>Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale.</p>
<p>Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs.</p>
<p>This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns.</p>
<p>Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them.</p>
<p>We will also cover more general techniques that can be applied to other types of objections.</p>
<p>Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed.</p>
<h1>What You will Learn:</h1>
<ul>
<li>Why you need to develop credibility early on in the sales process</li>
<li>How to overcome misunderstandings and scepticism regarding a product;</li>
<li>The importance of asking questions, when dealing with customer objections</li>
<li>Why you need to tackle the biggest objection first</li>
<li>The role of listening in handling complaints</li>
<li>The best strategies to use, when dealing with objections or complaints from existing customers</li>
</ul>
<h1>Benefits of taking this Course</h1>
<ul>
<li>Learning important communication skills that you need, in order to close sales</li>
<li>Learning how to address issues, such as customer indifference to your product</li>
<li>Understanding the important role that honesty plays in the sales process</li>
<li>Understanding why you need to develop a keen sense of empathy, when dealing with customers</li>
<li>Learning how and when to follow up with your customers</li>
</ul>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Developing Preliminary Skills</li>
<li>Module 2: Types of Objections</li>
<li>Module 4: Handling Complaints</li>
</ul>

OnlineCoursesLearning.com

Handling Objections & Overcoming Barriers to Sales Certification

<p><b>Description</b></p>
<p>Given its role and importance to any functioning modern economy, 'trust' is an essential ingredient between providers of financial services, its clients and even wider society. Culture, conduct and ethics are words which have come to pepper the regulatory lexicon. The importance of these intangible concepts and 'getting it right' has been clearly communicated, and myriad speeches and initiatives in the financial services sector focus on these themes.</p>
<p>This programme does not purport to dictate how firms should define their values or operate their businesses. However, lawmakers, regulators and society have defined certain minimum expectations and standards of behaviour from the perspective of customer and business outcomes. These are sometimes framed or described (whether explicitly or implicitly) as issues of trust, integrity or honesty; concepts which have a distinct ethical underpin.</p>
<p>Firms and individuals operating in the sector must be conscious and mindful of these standards and expectations and consider both whether they are satisfying the letter and spirit of the rules and/or guidance and whether the values and principles which they have set for themselves are effective in directing and delivering the firm's desired outcomes.</p>
<p><b>Training Duration</b></p>
<p>This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace.</p>
<p><b>Participants</b></p>
<p>This course is ideal for anyone wishing to know more about Ethics, Integrity and Fairness in Financial Services, and the regulatory requirements for investment firms, insurance and banking institutions. It is also suitable to professionals pursuing regulatory CPD in Financial Regulation (such as the FCA etc). It will be particularly suitable to:</p>
<p>• Compliance professionals and consultants<br />
• Boards, NEDs and Senior Managers<br />
• Risk executives<br />
• Directors</p>
<p><b>Training Method</b></p>
<p>The course is offered fully online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop and resume their training at any time.<br />
At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion once all quizzes have been passed successfully.</p>
<p><b>Accreditation and CPD Recognition</b></p>
<p>This programme has been developed by the <b>London Governance and Compliance Academy (LGCA)</b>, a UK-recognised training institution.</p>
<p>The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA and other financial regulators. The course may be also approved for up to 2 CPD Units by institutions that approve general financial training, such as the CISI.</p>
<p>Eligibility criteria and CPD Units are verified directly by your association or other bodies in which you hold membership.</p>
<p><b>Registration and Access</b></p>
<p>To register to this course, click on the <i>Get this course</i> button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.</p>
<p>If you wish to receive an invoice instead of paying online, please contact us at <span>info@lgca.uk</span>. Access to the course is valid for 365 days.</p>

LGCA | London Governance and Compliance Academy

Ethics, Integrity and Fairness in Financial Services

<p id="isPasted" style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Small Group Modular Online Workshop - Two Days</span></strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Module 1: Tuesday 11 June 2024</span></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Module 2: Tuesday 2 July 2024</span></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><em fr-original-style="" style="box-sizing: border-box;">"[Compassionate Communication] reminds us that humans are meant to relate to one another. It helps us reframe how we express ourselves and hear others. Instead of automatic reactions, our words become conscious responses based on our awareness of what we are perceiving, feeling and needing. We are led to express ourselves with honesty and clarity, whilst simultaneously paying others a respectful and empathic attention. In any exchange, we listen for our own deeper needs, and those of others."&nbsp;</em>- Marshall Rosenberg</p></blockquote><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Effective, empathic and non-judgemental communication remains at the heart of your work as a coach, therapist or supervisor. Compassionate Communication can help us deepen our own self-awareness in order to recognise and express our own feelings and needs, and to hear the underlying unmet needs of others, often expressed in unuseful ways, such as anger, aggression or emotional manipulation.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Introducing the the modality of Non-Violent Communication (NVC), also known as Mindful, or Compassionate Communication, this 2-day modular workshop will explore how we express ourselves and how we hear others - how we can increase our ability to create meaningful connections, both with others and with ourselves, even in disagreement, and how we can empower our clients to do the same within their own relationships.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Aims and Objectives:</span></strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To introduce some of the concepts of the therapeutic modality of Compassionate or Nonviolent Communication (NVC).</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To discover, through experiential learning, how aspects of NVC can be invaluable when working with your clients.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To explore how NVC can help us deal more effectively with conflict.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To learn the value of NVC for developing our own self-awareness and reflexivity.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Course fee &pound;300.00, to include comprehensive course manual.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This course is limited to just four delegates; please book early to avoid disappointment.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This workshop represents 12 hours of CPD, and is recognised by the Association for Coaching CPD Hours Scheme. The course alone is not a route to any Accredited Register nor does it fully equip a participant to practice as a qualified practitioner or refer to themselves as &lsquo;a specialist&rsquo; in the subject matter unless they have other qualifications to support this.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Please note that the content, by its nature, may sometimes trigger some emotions. The group must remain a safe, supportive, non-judgemental space, and confidentiality should be maintained at all times. As professionals, you remain responsible for your own mental wellbeing, and the space must not be used as a substitute for Therapy.</span></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">All of us at Joanna Taylor &amp; Associates are committed to working in a manner consistent with the <a href="https://www.associationforcoaching.com/page/AboutCodeEthics" style="color: rgb(255, 96, 85); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(255, 96, 85);">Association for Coaching Code of Ethics</a>, and the <a href="https://www.psychotherapy.org.uk/media/bkjdm33f/ukcp-code-of-ethics-and-professional-practice-2019.pdf" style="color: rgb(255, 96, 85); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(255, 96, 85);">UKCP Code of Ethics and Professional Practice</a>. When booking for this event you are agreeing to be present and interact in a manner that is consistent with these Frameworks.</span></p>

Joanna Taylor & Associates

Coaching Skills

Counselling Skills

Introducing the the modality of Non-Violent Communication (NVC), also known as Mindful, or Compassionate Communication, this 2-day modular workshop will explore how we express ourselves and how we hear others - how we can increase our ability to create meaningful connections, both with others and with ourselves, even in disagreement, and how we can empower our clients to do the same within their own relationships.


Compassionate Communication: Connecting Head and Heart - Two Day Modular Workshop

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is the self-guided version of the &#39;You Can&#39;t Tell Me What To Do&#39; course, with Dr Naomi Fisher and Heidi Steel. There is also a live version available, which offers the recorded content plus 7 live sessions and group support.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This self-guided course contains 6 pre-recorded sessions including presentations, discussions, honesty, and activities, that leave you with a family strategy for a happier, calmer life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Self Guided Course launches on 25th September and includes:&nbsp;</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">6 x 60 minute, pre-recorded sessions with your hosts</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A self paced content, launched on 25<sup fr-original-style="" style="box-sizing: border-box;">th</sup> September</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sessions include presentation, discussion, and focussed activities</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accompanying booklet</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recommended resources</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">All fully recorded and available for you to watch in your own time</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sessions will allow time for you to:&nbsp;</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Re-frame and understand Neurodiversity and help your child to thrive.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Think about your child&#39;s behaviour in new way</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn fresh ways of responding to your child&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Challenge your ideas and transform your relationships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire tools and techniques to use within your family</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain practical strategies to use immediately</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Meet your hosts:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dr Naomi Fisher is a clinical psychologist. She specialises in mental health, trauma, autism, and self-directed education. Her work with children incorporates the wider family as part of the process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Naomi is also the author of <em fr-original-style="" style="box-sizing: border-box;">Changing Our Minds: How Children Can Take Control of Their Own Learning</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.naomifisher.co.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Find out more about Naomi Fisher</a> (external link)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Heidi Steel is a former teacher and parent to four children, living happily in a neurodiverse family. She comes alongside parents through, mentoring and coaching, to bring clarity and peace to families broken by the system.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://liveplaylearn.org/about/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Find out more about Heidi Steel</a> <span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style="color: rgb(16, 24, 64);">(external link)</span>
</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>&nbsp;<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

Nurturing Neurodiversity

This is the self-guided version of the 'You Can't Tell Me What To Do' course, with Dr Naomi Fisher and Heidi Steel. This course starts on 25th September and offers recorded presentations and activities, to help you build a family strategy for a happier, calmer life.

You Can't Tell Me What To Do (Self Guided version)

<h2>Description</h2><p><span><strong>Tasseography Diploma</strong></span></p><p><span>A comprehensive online course designed for individuals eager to master the ancient art of tea leaf reading. This course offers a deep exploration into the captivating world of Tasseography, guiding learners through its history, techniques, and contemporary applications.</span></p><p><span>The Art of Tasseography is where our journey begins, transporting learners back to the origins of this time-honoured practice. This module uncovers the nuances and subtleties of the art, setting a strong foundation for subsequent sessions.</span></p><p><span>A crucial component of any Tasseography session is preparation. In the Preparing for a Tasseography Session module, learners will uncover the secrets to choosing the perfect tea and setting the ideal ambiance. Proper preparation doesn't just enhance the reading - it can make all the difference in its accuracy and depth.</span></p><p><span>But what do those leaves at the bottom of the cup signify? The Interpreting Tea Leaf Symbols module demystifies this. Delving into symbolism and imagery, this segment empowers students to discern and decode the myriad messages the leaves might hold.</span></p><p><span>The course doesn't stop at the basics. Advanced Tasseography Techniques equips students with deeper insights and methods, allowing for even more profound readings. Mastery at this level ensures a richer, more nuanced understanding of the messages the tea leaves convey.</span></p><p><span>In Tasseography in Modern Times, students explore how this ancient art form has evolved and found its place in our digital age. While the techniques might be centuries old, their applications in today's world are more relevant than ever.</span></p><p><span>Every Tasseographist must operate with integrity. The Tasseography Ethics and Responsibilities module addresses the do's and don'ts, ensuring every reading is done with respect, honesty, and sensitivity.</span></p><p><span>Of course, Tasseography isn't just about interpreting symbols. The module on Developing Your Intuition and Psychic Abilities recognises the inherent psychic potential in all of us and offers tools to hone and heighten these abilities, enhancing each Tasseography session.</span></p><p><span>Personal growth is a continuous journey, and Tasseography can be a powerful tool in this quest. In Tasseography for Personal Development, learners discover how tea leaf reading can offer insights into one's own life, fostering growth, understanding, and self-awareness.</span></p><p><span>For those who aspire to share their newfound skills, Hosting Tasseography Events and Workshops provides a roadmap. From intimate gatherings to larger events, this module gives the tools and tips to host memorable and impactful sessions.</span></p><p><span>Finally, what does the future hold for this ancient art? The Future of Tasseography delves into the trends, innovations, and trajectories this practice might take in the years to come.</span></p><p><span>So, whether you're a curious novice or a seasoned enthusiast looking to deepen your expertise, the Tasseography Diploma offers a holistic, insightful journey into the heart of tea leaf reading. Enrol today and embark on a transformative journey through the world of Tasseography.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:The Art of Tasseography</span><br />
<span><strong>2</strong>:Preparing for a Tasseography Session</span><br />
<span><strong>3</strong>:Interpreting Tea Leaf Symbols</span><br />
<span><strong>4</strong>:Advanced Tasseography Techniques</span><br />
<span><strong>5</strong>:Tasseography in Modern Times </span><br />
<span><strong>6</strong>:Tasseography Ethics and Responsibilities </span><br />
<span><strong>7</strong>:Developing Your Intuition and Psychic Abilities</span><br />
<span><strong>8</strong>:Tasseography for Personal Development </span><br />
<span><strong>9</strong>:Hosting Tasseography Events and Workshops</span><br />
<span><strong>10</strong>:The Future of Tasseography </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Tasseography Course

<h2>Description</h2><p><span><strong>Rogerian Therapy Diploma</strong></span></p><p><span>An online course that offers a comprehensive understanding of one of the most influential and holistic approaches to psychotherapy. Those eager to delve into the heart of humanistic therapy will find this diploma both enlightening and transformative.</span></p><p><span>The course begins with an exploration of the Foundations of Rogerian Therapy. Students will gain insight into the principles and methodologies that underpin this empathetic approach. Emphasising the importance of genuine relationships in therapy, the diploma sheds light on how therapists can create an environment that encourages growth and self-awareness in their clients.</span></p><p><span>Empathy in Rogerian Therapy takes centre stage in the subsequent segment. As one of the foundational pillars of this therapeutic approach, empathy plays a vital role in understanding the client's world. Through this unit, students will learn the nuances of empathetic listening and how it can pave the way for genuine therapeutic connections.</span></p><p><span>The essence of Unconditional Positive Regard is up next. This segment illustrates the transformative power of accepting the client without judgment. By offering a space where clients can express themselves without fear of criticism, therapists empower them to explore their feelings and thoughts more openly.</span></p><p><span>Congruence in Rogerian Therapy then underscores the importance of authenticity in the therapeutic relationship. Here, the course stresses the therapist's need to be genuine, revealing how this honesty can cultivate trust and mutual understanding.</span></p><p><span>The Process of Rogerian Therapy introduces learners to the dynamic journey from the initial client-therapist interaction to the stages of deep introspection and self-discovery. This segment offers strategies for therapists to guide their clients through this process effectively.</span></p><p><span>A highlight of the course is the Rogerian Therapy in Practice segment. This unit offers real-world applications and case studies, giving students a practical understanding of how the therapy unfolds in different contexts and with diverse clients.</span></p><p><span>However, like all therapeutic approaches, Rogerian Therapy has its challenges. The Challenges and Limitations of Rogerian Therapy unit presents a balanced view, educating students about potential pitfalls and how to navigate them.</span></p><p><span>Research and Evidence for Rogerian Therapy gives the diploma a robust backing of empirical data. Students will be introduced to various studies that support the efficacy of Rogerian Therapy, reinforcing its importance in the world of psychotherapy.</span></p><p><span>To provide a historical context, The Evolution of Rogerian Therapy discusses the origins of this therapeutic approach and how it has transformed over the years. By understanding its roots, students can appreciate the depth and breadth of this holistic therapy.</span></p><p><span>Finally, the course culminates with Developing Your Rogerian Therapy Skills. This segment offers techniques, tips, and best practices for those eager to implement Rogerian Therapy in their professional journey.</span></p><p><span>In conclusion, the Rogerian Therapy Diploma is a comprehensive online course designed for individuals passionate about humanistic therapy. Whether you're a budding therapist or a seasoned professional, this course provides the knowledge and tools necessary to foster genuine therapeutic relationships based on empathy, trust, and understanding. Enrol today and embark on a journey that celebrates the human spirit in all its complexity.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:The Foundations of Rogerian Therapy</span><br />
<span><strong>2</strong>:Empathy in Rogerian Therapy</span><br />
<span><strong>3</strong>:Unconditional Positive Regard </span><br />
<span><strong>4</strong>:Congruence in Rogerian Therapy </span><br />
<span><strong>5</strong>:The Process of Rogerian therapy </span><br />
<span><strong>6</strong>:Rogerian therapy in Practice </span><br />
<span><strong>7</strong>:The Challenges and Limitations of Rogerian Therapy </span><br />
<span><strong>8</strong>:Research and Evidence for Rogerian Therapy </span><br />
<span><strong>9</strong>:The Evolution of Rogerian Therapy</span><br />
<span><strong>10</strong>:Developing Your Rogerian Therapy Skills</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Rogerian Therapy Course

<p>ð Unlock Your Leadership Potential with 'Leadership Excellence: A Comprehensive Approach' Course! ð</p><p> </p><p>Are you ready to elevate your leadership skills and make a substantial impact in your professional journey? Look no further than our exclusive online course, 'Leadership Excellence: A Comprehensive Approach.' Designed for aspiring leaders and seasoned professionals alike, this comprehensive course offers a transformative learning experience to unleash your true leadership potential.</p><p>ð Module 1: Introduction - Lay the Foundation for Exceptional Leadership In this foundational module, embark on a transformative journey as we delve into the core principles of effective leadership. Understand the significance of strong leadership and explore the qualities that differentiate exceptional leaders from the rest. Gain insights into self-assessment techniques to identify your leadership style and strengths, setting the stage for your leadership evolution.</p><p>ð Module 2: Leadership Tactics and Strategies - Master the Art of Effective Leadership Dive deep into the tactical realm of leadership with Module 2. Explore a wide array of proven strategies, tools, and techniques employed by successful leaders worldwide. Learn how to navigate complex challenges, inspire teams, foster a culture of collaboration, and drive meaningful change within your organization. From communication strategies to decision-making frameworks, this module equips you with practical skills essential for effective leadership in any scenario.</p><p>ð Module 3: Conclusion - Propel Your Leadership Journey to New Heights As you reach the conclusion of this empowering course, synthesize all your learnings and insights gained throughout the modules. Discover how to apply these newfound leadership strategies in real-world situations and refine your action plan for continued growth. Craft your personal leadership roadmap to implement actionable steps, ensuring you leave the course empowered to lead with confidence and excellence.</p><p> </p><p>Why Choose 'Leadership Excellence: A Comprehensive Approach' Course? ï¸ Expertly crafted curriculum by industry-leading professionals ï¸ Engaging and interactive learning materials including videos, case studies, and quizzes ï¸ Flexible learning at your own pace and convenience ï¸ Practical insights and tools applicable across diverse industries ï¸ Access to a vibrant community of like-minded individuals and networking opportunities</p><p>Don't miss this opportunity to transform into a dynamic, influential leader! Enroll in 'Leadership Excellence: A Comprehensive Approach' today and take the first step towards unlocking your leadership potential. Start your journey to becoming an impactful and revered leader in your field!</p><p>Sign up now and embark on your path to leadership excellence! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Characteristics of Great Leaders - Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
LEADERSHIP TACTICS AND STRATEGIES</h4><div><div><ul><li><div>
<span></span><h5>
Honesty, Coaching &amp; The Mission</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Empathy, Togetherness &amp; Feedback</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Change, Authenticity &amp; Enablement</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Perspective, Empowerment &amp; Emotional Intelligence</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
My Favourite Tips &amp; Bonus!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Leadership Excellence: A Comprehensive Approach

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ready to achieve personal freedom by finally quitting smoking for good and feeling better fast? &nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stop Smoking: Kick a Habit&trade;: WithCaroline&nbsp;</strong>is a training course that will help you do it!&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">No more waking up coughing, and feeling like you can&#39;t break the cycle. With Stop Smoking: Kick a Habit&trade;: WithCaroline, you&#39;ll learn the skills you need to quit smoking and stay smoke-free.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Caroline helps you identify your triggers and the reasons why you smoke in the first place. She will give you practical and achievable strategies to break the habit. You will also be provided with the tools and support you need to dissolve cravings and other challenges you may face on your journey.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A swift, no-nonsense primarily audio course of action to become a Non-Smoker within the next seven days. A victorious, outcome-focused course, including hypnosis tracks, designed to guide you along an easy route to being a non-smoker when you want to Stop Smoking within the next few days.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 1. &nbsp; Your Trainer, Your Habit and Your Breathing</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 2. &nbsp; &nbsp;Prepare Effectively. Motivation, About Satisfaction, About Being Special, The PIG and Honesty</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 3. &nbsp; &nbsp;Stop Smoking Day and Ongoing Support Resources</p>

Ready to achieve personal freedom by finally quitting smoking for good and feeling better fast? Stop Smoking: Kick a Habit©️: With Confidence is a training course that will help you do it. Delivered by Clinical Hypnotherapist and Trainer Caroline Anderson, MSc Psych, BSc Clinical Hypnosis.
No more waking up coughing, and feeling like you can't break the cycle. With Stop Smoking: Kick a Habit(tm)©️: With Confidence , you'll learn the skills you need to quit smoking and stay smoke-free with ease, a tangible benefit of hypnosis.
Caroline helps you identify your triggers and the reasons why you smoke in the first place. She will give you practical and achievable strategies to break the habit. You will also be provided with the tools and support you need to dissolve cravings and other challenges you may face on your journey.
A swift, no-nonsense primarily audio course of action to become a Non-Smoker within the next seven days. A victorious, outcome-focused course, including hypnosis tracks, designed to guide you along an easy route to being a non-smoker when you want to Stop Smoking within the next few days. 
Part 1. Your Trainer, Your Habit and Your Breathing
Part 2. Prepare Effectively. Motivation, About Satisfaction, About Being Special, The PIG and Honesty
Part 3. Stop Smoking Day and Ongoing Support Resources

WithCaroline

Hypnosis

Stop Smoking With Confidence Training Program, you'll learn the skills you need to finally stop smoking and stay smoke-free. A swift, no-nonsense primarily audio course of action to become a Non-Smoker within the next seven days, includes hypnosis. Your trainer is Caroline Anderson MSc Psych, BSc Clinical Hypnosis,Mstr NLP, EFT3, Dip Personnel Mgmt.

Stop Smoking: Kick a Habit©️: With Confidence

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear&hellip;. It is oh so complicated!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. &nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?&nbsp;</p></section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this experience is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Perhaps think of this another way&hellip; who shouldn&rsquo;t attend to ensure we can manage Clean Communication? There&rsquo;s your answer.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And &#39;Values&#39;, that&rsquo;s a whole other story.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using the &#39;Moccasin Approach&#39;&reg; to clean our personal and organisational communication</li><li fr-original-style="" style="box-sizing: border-box;">LaPD&rsquo;s Communication Cycle and what we must consider. (Can you work out what the ? represent above?</li><li fr-original-style="" style="box-sizing: border-box;">Accountability and Responsibility raises its head in Communication. It has to.</li><li fr-original-style="" style="box-sizing: border-box;">Bias, unconscious bias and its impacts on our communication.</li><li fr-original-style="" style="box-sizing: border-box;">The conundrum of communicating with others and their styles (The TRAP).</li><li fr-original-style="" style="box-sizing: border-box;">How would my perfect Manager/Leader communicate with me?</li><li fr-original-style="" style="box-sizing: border-box;">Nonverbal communication (body language), rapport, Clean Communication.</li><li fr-original-style="" style="box-sizing: border-box;">Negative communication can go viral (Self-Fulfilling Prophecy).</li><li fr-original-style="" style="box-sizing: border-box;">Reflections, findings and goals (individual and team).</li><li fr-original-style="" style="box-sizing: border-box;">Meeting our workshop objectives by listing five areas for development.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is usually one day in duration, and it focuses solely on how we communicate with each other.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div>

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face.
But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated!
This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. 
This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment.
If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it? 





LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer.
Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story.
Workshop Content
Using the 'Moccasin Approach'® to clean our personal and organisational communication
LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above?
Accountability and Responsibility raises its head in Communication. It has to.
Bias, unconscious bias and its impacts on our communication.
The conundrum of communicating with others and their styles (The TRAP).
How would my perfect Manager/Leader communicate with me?
Nonverbal communication (body language), rapport, Clean Communication.
Negative communication can go viral (Self-Fulfilling Prophecy).
Reflections, findings and goals (individual and team).
Meeting our workshop objectives by listing five areas for development.
Workshop delivery and venue
This workshop is usually one day in duration, and it focuses solely on how we communicate with each other.
It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Communication

Workplace Communication

Communication Skills

Communicating Effectively

Introductory rate

Registered charities and non profits only. 

Non profits

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Business Leadership

Leadership Skills

Women In Leadership

Leadership

Leadership Development

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Mid- and upper-level managers looking to hone their senior management skills will benefit from this course.</p>Overview<p>Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics</p><p></p><p>To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>1. Leading Others</h3> <ul> <li>Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control</li> <li>Leveraging Your Organization\'s Structure</li> <li>Knowing Your Employees - Developing Empathy</li> <li>Beginning with the End in Mind and Back-Casting to the Desired Future State</li> <li>Setting S.M.A.R.T. Goals</li> <li>Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness</li> </ul> <h3>2. Strategies for Course Correction</h3> <ul> <li>Lighting a Fire- Motivating, Guiding, and Inspiring</li> <li>Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating</li> <li>Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building &amp; Reinforcing Your Team</li> <li>Defining Team Roles and Creating a Balanced Team</li> </ul> <h3>3. Effective Coaching and Mentoring</h3> <ul> <li>Providing Clear and Timely Feedback</li> <li>Creating a Supportive Environment</li> <li>Building a Mentorship Plan - Mentoring for Success</li> </ul> <h3>4. Training New Managers</h3> <ul> <li>Preparing, Developing, and Supporting New Managers</li> <li>Defining and Building Competencies</li> <li>Documenting Best Practices while Rewarding and Emulating Effective Managers</li> <li>Encouraging a Peer Network</li> </ul> <h3>5. Motivation</h3> <ul> <li>Understanding the 8 Level Hierarchy of Needs</li> <li>Managing Across Generations</li> <li>Applying the CARE Model</li> </ul> <h3>6. Organizational Politics</h3> <ul> <li>Being Politically Savvy, Ethical, and Effective</li> <li>Building Political Intelligence</li> <li>Understanding the Landscape</li> </ul> <h3>7. The Big Picture</h3> <ul> <li>Thinking Through the Elements of Management</li> </ul></div>

Adult Leadership & Management (ALM)

Manager Training

Management Skills

Leadership Excellence for Senior Management

<p>Character describes human qualities that create our public reputation such as personality, appearance, and behaviors. Integrity matches reality to our words-keep your promises. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day.</p><h3>Learning Objectives</h3><p>Describe the qualities of exemplary service character, Define integrity and honesty, Implement 6 strategies for cultivating exceptional service character</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Character & Integrity

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Couples therapy assessment calls</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gottman method</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Insight gaining therapy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication counselling</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Positive psychology couples therapy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Couples therapy effective communication exercises</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Homework and couples therapy implementation tasks</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attachment therapy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve serious conflicts</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improve trust and honesty</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address core issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dating advice and relationship advice</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Couples therapy near me</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/m-d-d-couples-therapy-8-session-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/m-d-d-couples-therapy-8-session-package/</a></p>

M.D.D COUPLES THERAPY 8 SESSION PACKAGE (COUPLES)

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><div data-wow-delay="0.1s" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Couples therapy for a financial argument</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Implementation of honesty and financial openness</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Constant arguments over finances</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Different priorities for finances</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discussion of different financial expectations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment of differences</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolution tactics</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Better communication training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Financial planning discussion</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Future expectations ,financial future conclusion</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 sessions 45 mins</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div data-fragment-ref="3765" data-fragment-options='{"base_url":"","in_default_wishlist":false,"is_single":false,"show_exists":false,"product_id":"3765","parent_product_id":"3765","product_type":"simple","show_view":false,"browse_wishlist_text":"Browse wishlist","already_in_wishslist_text":"The product is already in your wishlist!","product_added_text":"Product added!","heading_icon":"fa-heart-o","available_multi_wishlist":false,"disable_wishlist":false,"show_count":false,"ajax_loading":false,"loop_position":"after_add_to_cart","item":"add_to_wishlist"}' fr-original-style="" style="box-sizing: border-box;"><a href="https://relationshipsmdd.com/financial-arguments/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/financial-arguments/</a></div></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div>

M.D.D MY PARTNER IS NOT FINANCIALLY RESPONSIBLE PACKAGE (FINANCIAL ARGUMENTS)

<h2>DASA DevOps Professional: Enable and Scale: In-House Training</h2>
<p>DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:</p>
<ul>
<li>Decreasing development cycles Â·</li>
<li>Increasing deployment frequency</li>
<li>Improving the reliability of releases</li>
<li>Developing a closer alignment with business objectives</li>
</ul>
<p>The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)</p>
<p>is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.</p>
<p>The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.</p>
<p>On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of DevOps culture and the aspects that can influence it</li>
<li>Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment</li>
<li>Explain why courage is essential to enable trust, honesty, and experimentation</li>
<li>Identify and evaluate different types of behavior in a DevOps environment</li>
<li>Recognize the signals indicating impediments and/or team dysfunctions</li>
<li>Describe how to form good DevOps teams and assess their maturity</li>
<li>List the effects of happiness and motivation on team performance</li>
<li>Identify how leaders encourage feedback and transparency</li>
<li>Discuss the factors that leaders can influence to build trust</li>
<li>Explain how and why leaders promote a 'safe to fail' environment</li>
<li>Analyze value streams to improve throughput and flow</li>
<li>Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives</li>
</ul><section>
                    <h3>TEAMBUILDING</h3>
<p>Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.</p>
<h3>Design Teams</h3>
<ul>
<li>Characteristics of a DevOps team</li>
<li>Skills of a DevOps Team</li>
<li>Self-organization and autonomy</li>
<li>Rules to consider when designing DevOps teams</li>
</ul>
<h3>Build Teams</h3>
<ul>
<li>Effects of happiness and motivation on performance</li>
<li>Feedback</li>
<li>Creating high-performance teams</li>
</ul>
<h3>Governance</h3>
<ul>
<li>Governance within teams and between multiple teams</li>
<li>Governance between organizations</li>
<li>DevOps contracts</li>
</ul>
<h3>DEVOPS LEADERSHIP</h3>
<p>This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.</p>
<h3>Build Culture</h3>
<ul>
<li>Creating the right environment and providing vision and purpose</li>
<li>Stimulating the right behavior</li>
<li>Servant leadership: giving control, supporting, and inspiring</li>
</ul>
<h3>Create Purpose</h3>
<ul>
<li>Defining and aligning purpose</li>
<li>Purpose of having a purpose</li>
<li>Alignment versus autonomy</li>
</ul>
<h3>Be a Servant Leader</h3>
<ul>
<li>Give control to the team</li>
<li>Inspire and support the team</li>
</ul>
<h3>Focus on Success</h3>
<ul>
<li>Output versus outcome</li>
<li>Measuring and steering</li>
</ul>
<h3>COURAGE</h3>
<p>The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.</p>
<h3>Build Courage</h3>
<ul>
<li>The importance of courage</li>
<li>Courage in relationship with leadership and feedback</li>
<li>Enabling courage at the team level</li>
<li>Dealing with failure</li>
</ul>
<h3>Think Different</h3>
<ul>
<li>Courage day to day</li>
<li>Encourage critical thinking</li>
<li>Techniques to promote courageous behavior</li>
</ul>
<h3>VALUE  CUSTOMER-CENTRIC ACTION</h3>
<p>This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.</p>
<p>Aspects of Value and Managing Expectations</p>
<ul>
<li>The different aspects of value</li>
<li>Stakeholder management</li>
<li>Customer collaboration and using customer feedback</li>
<li>How to do prioritization</li>
</ul>
<h3>CONTINUOUS IMPROVEMENT</h3>
<p>Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.</p>
<h3>Build Flow</h3>
<ul>
<li>Understanding the importance of flow</li>
<li>Using Lean to optimize flow</li>
<li>Kaizen as a mindset</li>
<li>Radical change versus Kaizen</li>
<li>Using Pull to optimize flow</li>
</ul>
<h3>Continuous Improvement Tools</h3>
<ul>
<li>Kaizen Event</li>
<li>Value Stream Mapping</li>
<li>Visual Management</li>
<li>Retrospective</li>
<li>Daily Standup</li>
<li>Five Times Why</li>
</ul>


                </section>

IIL Europe Ltd

DASA DevOps Professional: Enable and Scale: In-House Training

<h2>DASA DevOps Professional: Enable and Scale: Virtual In-House Training</h2>
<p>DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:</p>
<ul>
<li>Decreasing development cycles Â·</li>
<li>Increasing deployment frequency</li>
<li>Improving the reliability of releases</li>
<li>Developing a closer alignment with business objectives</li>
</ul>
<p>The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)</p>
<p>is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'.</p>
<p>The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.</p>
<p>On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of DevOps culture and the aspects that can influence it</li>
<li>Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment</li>
<li>Explain why courage is essential to enable trust, honesty, and experimentation</li>
<li>Identify and evaluate different types of behavior in a DevOps environment</li>
<li>Recognize the signals indicating impediments and/or team dysfunctions</li>
<li>Describe how to form good DevOps teams and assess their maturity</li>
<li>List the effects of happiness and motivation on team performance</li>
<li>Identify how leaders encourage feedback and transparency</li>
<li>Discuss the factors that leaders can influence to build trust</li>
<li>Explain how and why leaders promote a 'safe to fail' environment</li>
<li>Analyze value streams to improve throughput and flow</li>
<li>Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives</li>
</ul><section>
                    <h3>TEAMBUILDING</h3>
<p>Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.</p>
<h3>Design Teams</h3>
<ul>
<li>Characteristics of a DevOps team</li>
<li>Skills of a DevOps Team</li>
<li>Self-organization and autonomy</li>
<li>Rules to consider when designing DevOps teams</li>
</ul>
<h3>Build Teams</h3>
<ul>
<li>Effects of happiness and motivation on performance</li>
<li>Feedback</li>
<li>Creating high-performance teams</li>
</ul>
<h3>Governance</h3>
<ul>
<li>Governance within teams and between multiple teams</li>
<li>Governance between organizations</li>
<li>DevOps contracts</li>
</ul>
<h3>DEVOPS LEADERSHIP</h3>
<p>This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.</p>
<h3>Build Culture</h3>
<ul>
<li>Creating the right environment and providing vision and purpose</li>
<li>Stimulating the right behavior</li>
<li>Servant leadership: giving control, supporting, and inspiring</li>
</ul>
<h3>Create Purpose</h3>
<ul>
<li>Defining and aligning purpose</li>
<li>Purpose of having a purpose</li>
<li>Alignment versus autonomy</li>
</ul>
<h3>Be a Servant Leader</h3>
<ul>
<li>Give control to the team</li>
<li>Inspire and support the team</li>
</ul>
<h3>Focus on Success</h3>
<ul>
<li>Output versus outcome</li>
<li>Measuring and steering</li>
</ul>
<h3>COURAGE</h3>
<p>The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.</p>
<h3>Build Courage</h3>
<ul>
<li>The importance of courage</li>
<li>Courage in relationship with leadership and feedback</li>
<li>Enabling courage at the team level</li>
<li>Dealing with failure</li>
</ul>
<h3>Think Different</h3>
<ul>
<li>Courage day to day</li>
<li>Encourage critical thinking</li>
<li>Techniques to promote courageous behavior</li>
</ul>
<h3>VALUE  CUSTOMER-CENTRIC ACTION</h3>
<p>This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.</p>
<p>Aspects of Value and Managing Expectations</p>
<ul>
<li>The different aspects of value</li>
<li>Stakeholder management</li>
<li>Customer collaboration and using customer feedback</li>
<li>How to do prioritization</li>
</ul>
<h3>CONTINUOUS IMPROVEMENT</h3>
<p>Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.</p>
<h3>Build Flow</h3>
<ul>
<li>Understanding the importance of flow</li>
<li>Using Lean to optimize flow</li>
<li>Kaizen as a mindset</li>
<li>Radical change versus Kaizen</li>
<li>Using Pull to optimize flow</li>
</ul>
<h3>Continuous Improvement Tools</h3>
<ul>
<li>Kaizen Event</li>
<li>Value Stream Mapping</li>
<li>Visual Management</li>
<li>Retrospective</li>
<li>Daily Standup</li>
<li>Five Times Why</li>
</ul>


                </section>

DASA DevOps Professional: Enable and Scale: Virtual In-House Training

<p>Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day.</p><h3>Learning Objectives</h3><p>Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

51 Courses delivered Online

M.D.D MY CAREER IS TAKING OVER BUT I DON’T WANT TO LOSE MY GIRLFRIEND PACKAGE (MEN DATING SERVICES)

By Miss Date Doctor Dating Coach London, Couples Therapy

10 Soft Skills You Need

By Nexus Human

Partnerships for Business Development - You Never Walk Alone

By Compete High

Handling Objections & Overcoming Barriers to Sales Certification

By OnlineCoursesLearning.com

Ethics, Integrity and Fairness in Financial Services

By LGCA | London Governance and Compliance Academy