Name: Creating Seamless Membership Experiences with WishList Member
Price: 25 GBP
Availability: InStock

<p>Are you looking to enhance your HR and Payroll Management skills? If yes, then you have come to the right place. Our comprehensive course on HR and Payroll Management will assist you in producing the best possible outcome by mastering the HR and Payroll Management skills.</p><p>The HR and Payroll Management course is for those who want to be successful. In the HR and Payroll Management course, you will learn the essential knowledge needed to become well versed in HR and Payroll Management.</p><p>Our HR and Payroll Management course starts with the basics of HR and Payroll Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR and Payroll Management course is intuitive and easy to understand.</p><p><strong>Why would you choose the HR and Payroll Management course from Compliance Central:</strong></p><ul><li>Lifetime access to HR and Payroll Management course materials</li><li>Full tutor support is available from Monday to Friday with the HR and Payroll Management course</li><li>Learn HR and Payroll Management skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of HR and Payroll Management course</li><li>Accessible, informative HR and Payroll Management learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the HR and Payroll Management bundle</li><li>Study HR and Payroll Management in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your HR and Payroll Management Course</li><li>Improve your chance of gaining in demand skills and better earning potential by completing the HR and Payroll Management</li></ul><p><strong> HR and Payroll Management </strong></p><p><strong>Curriculum Breakdown of the HR Course</strong></p><ul><li><strong>Section 1:</strong> Introduction<strong><br /></strong></li><li><strong>Section 2: </strong>Core Concepts<strong><br /></strong></li><li><strong>Section 3: </strong>Best Employee Retention Strategies That Actually Work<strong><br /></strong></li><li><strong>Section 4: </strong>Employee Benefits &amp; Retention Strategies Used by World's Top Companies<strong><br /></strong></li><li><strong>Section 5: </strong>Practical Tips to Retain Employees in Your Organisation<strong><br /></strong></li><li><strong>Section 6: </strong>Bonus Section: Building a Strong Relation with Employees<strong><br /></strong></li><li><strong>Section 7: </strong>Conclusion</li></ul><p><strong>Curriculum Breakdown of the Payroll Management Course</strong></p><ul><li>Introduction</li><li>The UK Payroll System</li><li>Brightpay</li><li>Paye, Tax, NI</li><li>Conclusion and Next Steps</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The HR and Payroll Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR and Payroll Management. It is also great for professionals who are already working in HR and Payroll Management and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this HR and Payroll Management course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The HR and Payroll Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR and Payroll Management.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

HR and Payroll Management for the UK

General Admission

<p><strong>Customer Relationships Management - CRM</strong></p><p>Simply put, CRM helps build relationships with customers, which results in customer loyalty hence customer retention and better business. Gaining customer loyalty through CRM is priceless for any business.</p><p>So much so that businesses now hire CRM professionals to ensure they maintain healthy customer relationships and that customers are satisfied. Jeffrey Gitomer puts it best, 'You don't earn loyalty in a day, you earn it day by day'.</p><p>Our course will go through Customer Relationship Management (CRM), its fundamentals, strategies and future. You will also learn how to handle customer complaints and deepen customer relationships.</p><p><strong>Additional Gift with this Customer Relationships Management - CRM</strong></p><ul><li><strong>Course 01: PR: Public Relations</strong></li><li><strong>Course 02: Negotiation Skills</strong></li></ul><p><strong>Learning Outcomes of CRM</strong></p><ul><li>Get a comprehensive introduction to Customer Relationship Management</li><li>Display knowledge of customer cycle and CRM, its types &amp; fundamentals</li><li>Learn the various CRM strategies and their elements</li><li>Know tools for data analysis and the benefits of marketing databases</li><li>Acquire various customer retention marketing strategies</li><li>Find out the role of CRM in handling customer complaints</li><li>Discover the future of CRM &amp; the trends that are changing customer interaction</li></ul><p><strong>Key Features of the CRM Course</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive CRM course with audio voiceover</li><li>Developed by a professional CRM Specialist</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Customer Relationships Management - CRM Course Curriculum</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Customer Relationships Management - CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Assessment</strong></p><p>At the end of the Customer Relationships Management - CRM course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Customer Relationship Management (CRM) course can be beneficial for various individuals and organisations involved in managing customer relationships - CRM. Some potential beneficiaries of the CRM course are:</p><ol><li><p>Business owners</p></li><li><p>Sales professionals</p></li><li><p>Marketing professionals</p></li><li><p>Customer service representatives</p></li><li><p>IT professionals</p></li><li><p>Entrepreneurs:</p></li></ol>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior knowledge or qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will open doors and lead you to many different career opportunities in a wide range of sectors. Here are a few prospects:</p><ul><li>CRM Manager</li><li>CRM Consultant</li><li>CRM Specialist</li><li>CRM Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Customer Relationships Management - CRM Course

<h2>Description</h2><p><span><strong>Mind Mapping Diploma</strong></span></p><p><span>A mind map is a diagram or graphic representation visualizing connections between various ideas, concepts or pieces of information. A mind map uses a non-linear graphical layout to represent various tasks, items or concepts which is connected and arranged around a central subject or concept. Mind mapping unlocks the full potential of the brain by employing word, image, number, logic, rhythm, color and spatial awareness to create a powerful graphic technique that will enhance learning and promote clearer thinking.</span></p><p><span>Although the term mind mapping is familiar to many, the technique hasn't been fully utilized by people. Mind mapping has been proven to offer great help in various aspects of our life especially while making notes and representing a complex piece of information. Mind mapping is essential while making notes from a book, taking notes during meetings and preparing for talks and lectures. All this can be created just using pen and paper. Mind mapping software are also available to generate maps but without basic understanding of how mind mapping works, it isn't easy to use the software.</span></p><p><span>Mind Mapping Diploma introduces mind mapping as a visualization technique that can be deployed effectively in various spheres of our lives whether it is work or personal. The benefits of visualization techniques over textual representation techniques are clearly summarized in Mind Mapping Diploma.</span></p><p><span>Mind Mapping Diploma reveals why mind mapping works and how it is a brain-friendly technique that allows quick assimilation, effective retention and recalling of information. The process of creating a mind map is discussed step-by-step and in detail in Mind Mapping Diploma. The course of Mind Mapping Diploma also makes a plausible comparison between mind mapping using the traditional pen and paper technique and using a computer software.</span></p><p><span>Along with the art of generating a mind map, Mind Mapping Diploma also throws light into different elements of this outstanding graphic technique and how to put them into effective use. Mind Mapping Diploma does not confine the technique of mind mapping with strict rules and compulsory instructions to follow, it lets you experiment and develop your own individual style of mind mapping.</span></p><p><span>Mind Mapping Diploma covers using mind mapping technique for the most common and frequent needs like note-making for lectures and talks and note-making from talks and meetings. The scope of Mind Mapping technique also includes learning and preparing for examinations through mind mapping.</span></p><p><span>Anyone who completes Mind Mapping Diploma will not only be able to generate effective personalized mind maps but also be able to read textual information through the lens of mind mapping so that it can be easily converted to a mind map within a very short period of time.</span></p><p><span>Mind Mapping Diploma is a course designed for everyone who finds that there is need to better organize the information in and around them to utilize it in the most effective manner possible.<br />
</span></p><p><span><strong>What you will learn </strong></span></p><p><span><strong>1:</strong> Introducing Mind Mapping</span></p><p><span><strong>2:</strong> Visualizing Information</span></p><p><span><strong>3:</strong> Generating Mind Maps</span></p><p><span><strong>4:</strong> Why Mind Mapping Works</span></p><p><span><strong>5:</strong> Mind Mapping: Talks and Lectures</span></p><p><span><strong>6:</strong> Handling Text with Mind Mapping</span></p><p><span><strong>7: </strong>Software versus Traditional Mind Mapping</span></p><p><span><strong>9:</strong> Mind Mapping Reading Techniques</span></p><p><span><strong>10:</strong> Learning and Preparing for Exams with Mind Mapping</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Mind Mapping Course

<h2>Description</h2><p><span><strong> Educational Technology Diploma</strong></span></p><p><span>Introducing the Educational Technology Diploma, a comprehensive online course meticulously crafted to guide learners through the dynamic realm of educational technology. This course promises to offer students profound insights into the ever-evolving world of tech-driven education. A blend of theory and practical understanding, it strives to produce individuals who are not only well-versed in educational technology but can also adeptly implement these learnings in real-world scenarios.</span></p><p><span>The course begins with an 'Introduction to Educational Technology', giving students a holistic understanding of the field's nuances. As the journey progresses, one will uncover the 'Theories and Models of Educational Technology'. These foundational concepts ensure that students understand the principles and practices that govern this domain.</span></p><p><span>No educational technology course would be complete without exploring the tangible and intangible tools. With 'Hardware and Software in Educational Technology', learners are introduced to the core technical components, and their educational applications. The next step in this digital adventure is understanding 'The Internet and Digital Literacy'. In the digital age, it is imperative for educators to be internet-savvy and understand the intricacies of digital literacy.</span></p><p><span>With the rise in smartphone usage, 'Mobile Learning and Educational Apps' has seen an unprecedented surge. This course segment guides learners on harnessing the power of mobile devices to enhance the learning experience. On a similar note, 'Social Media and Collaboration Tools' enlightens students about the potential of social media in education. From fostering collaboration to enhancing engagement, social media brings a new dimension to modern-day teaching methods.</span></p><p><span>The Educational Technology Diploma also sheds light on the exciting world of 'Gamification and Game-based Learning'. Engaging and interactive, this module introduces techniques to make learning enjoyable and retention-focused. The subsequent section, 'Learning Analytics and Data-Driven Instruction', provides a deep understanding of how data can inform teaching strategies, helping educators personalise the learning journey for each student.</span></p><p><span>'E-Learning and Distance Learning' is undeniably one of the most pertinent topics today. The course walks students through the methodologies and strategies to create effective e-learning modules, ensuring learners remain engaged and motivated despite physical distances.</span></p><p><span>Finally, the course culminates with 'Future of Educational Technology'. As the landscape of education and technology is in constant flux, this section propels learners into the possible advancements and innovations that the future might hold. It encourages students to think ahead, ensuring that they remain at the forefront of educational technology advancements.</span></p><p><span>To summarise, the Educational Technology Diploma is more than just an online course; it is a gateway to the future of education. This meticulously designed curriculum guarantees that upon completion, learners will be armed with the knowledge and skills required to navigate and innovate in the digital education arena. Enrol today to embark on this enlightening journey into the world of educational technology.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Introduction to Educational Technology </span><br />
<span><strong>2</strong>:Theories and Models of Educational Technology </span><br />
<span><strong>3</strong>:Hardware and Software in Educational Technology </span><br />
<span><strong>4</strong>:The Internet and Digital Literacy </span><br />
<span><strong>5</strong>:Mobile Learning and Educational Apps </span><br />
<span><strong>6</strong>:Social Media and Collaboration Tools </span><br />
<span><strong>7</strong>:Gamification and Game-based Learning </span><br />
<span><strong>8</strong>:Learning Analytics and Data-Driven Instruction </span><br />
<span><strong>9</strong>:E-Learning and Distance Learning </span><br />
<span><strong>10</strong>:Future of Educational Technology </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Educational Technology Course

<p>Step into the dynamic world of property management with our Certificate in Property Management at QLS Level 3. This certificate is your gateway to mastering the intricacies of managing properties in the UK, ensuring every brick and beam is in its prime. Dive deep into the roles and regulations, learn the art of listing and letting, and grasp the trends that drive the UK property market.</p><p>With every module, you'll be equipped with the knowledge and confidence to navigate the property world, making spaces feel like home and investments truly fruitful.</p><p><strong>Learning Outcomes</strong></p><ul><li>Grasp the basics of property management.</li><li>Understand the duties of a property manager.</li><li>Master techniques for property listing and marketing.</li><li>Navigate the letting process and draft tenancy agreements.</li><li>Discover the intricate property management process.</li><li>Learn strategies to retain tenants long term.</li><li>Comprehend regulations governing property management.</li></ul><p><strong>Key Features</strong></p><ul><li>FREE QLS-endorsed certificate</li><li>4 Free CPD Accredited Courses with Free e-Certificates</li><li>CPD Accredited Hard Copy Certificates</li><li>Fully online, interactive courses</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Courses</strong></p><ol><li>Property Law, Taxation &amp; VAT</li><li>Property Marketing and Negotiation</li><li>Effective Communication Training Level-3</li><li>Persuasion and Influencing Skills</li></ol><p><strong>What Will You Learn from This Course?</strong></p><p>Journey into the heart of the property sector with our Certificate in Property Management. From the essentials of managing properties to the pulse of the UK property market, this course unveils it all. Let's delve into each engaging module.</p><p><strong>Module 1 - Introduction to Property Management</strong><br />Discover the world of property management. Understand its core concepts.</p><p><strong>Module 2 - The Role and Responsibilities of a Property Manager</strong><br />Delve into the key duties. Learn what makes a successful property manager.</p><p><strong>Module 3 - Listing Properties and Marketing</strong><br />Master the art of property listings. Grasp effective marketing strategies.</p><p><strong>Module 4 - The Letting Process and Tenancy Agreement</strong><br />Navigate the letting landscape. Draft and understand tenancy agreements.</p><p><strong>Module 5 - The Property Management Process</strong><br />Explore the journey of property management. Unravel its intricate steps.</p><p><strong>Module 6 - Keeping Tenants Long Term</strong><br />Understand tenant needs. Learn techniques for long-term retention.</p><p><strong>Module 7 - Regulations of Property Management</strong><br />Grasp the laws and rules. Ensure compliance in property management.</p><p><strong>Module 8 - Changes in the UK Property Market: An Opportunity</strong><br />Identify market trends. Seize opportunities in the evolving property landscape.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p>After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring property managers seeking foundational knowledge.</li><li>Estate agents diversifying their skills.</li><li>Landlords aiming to manage properties effectively.</li><li>Property investors seeking deeper industry insight.</li><li>Graduates exploring the real estate sector.</li><li>Legal professionals in property law.</li><li>Surveyors understanding property market dynamics.</li><li>Housing association workers enhancing their expertise.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Residential Property Manager.</li><li>Commercial Property Manager.</li><li>Property Listing Specialist.</li><li>Lettings Negotiator.</li><li>Property Marketing Consultant.</li><li>Estate Agency Branch Manager.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>QLS Endorsed Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Certificate in Property Management at QLS Level 3 Course

<p>Are you looking to enhance your employees' abilities and skills in Coaching &amp; Mentoring? If yes, then you have come to the right place. Our comprehensive Coaching &amp; Mentoring course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Coaching &amp; Mentoring skills.</p><p>Whether your employees are new to Coaching &amp; Mentoring or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel.</p><p><strong><em>Why Employee Training Matters:</em></strong></p><ul><li><strong>Boost Productivity: </strong>Well-trained employees work more efficiently, driving productivity in all areas.</li><li><strong>Increase Employee Morale:</strong> Invest in your employees' growth, leading to a positive work environment and higher retention rates.</li><li><strong>Stay Ahead of Competitors: </strong>Equip your workforce with the latest skills and knowledge to outshine the competition.</li><li><strong>Ensure Compliance and Safety:</strong> Specialised training keeps your business compliant and your workplace safe.</li><li><strong>Improve Customer Satisfaction: </strong>Well-trained staff deliver exceptional service, building loyal customer relationships.</li></ul><p><strong><em>Why Choose Us?</em></strong></p><ul><li><strong>Expert-Developed Training:</strong> Industry professionals have developed valuable insights and helpful learning.</li><li><strong>Flexible Learning:</strong> Online Coaching &amp; Mentoring course allows employees to learn at their own pace.</li><li><strong>Ongoing Support:</strong> Dedicated Coaching &amp; Mentoring experts are available to guide your employees throughout the training process.</li><li><strong>Certificates of Achievement:</strong> Recognise your employees' commitment with CPD Certified certificates.</li><li><strong>Employer Dashboard:</strong> Easily track employee Coaching &amp; Mentoring progress in our user-friendly dashboard.</li></ul><p><strong><em>Empower Your Workforce Today!</em></strong></p><p>Invest in your company's future success. Join us to start your employees' Coaching &amp; Mentoring training and watch your business thrive.</p><p><strong>Compliance Central - Empowering Businesses Through Knowledge</strong></p><p><strong>Empower Your Business with Comprehensive Employee Training!</strong></p><p>At <strong>Compliance Central</strong>, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs.</p><p><strong>Course Curriculum Breakdown:</strong></p><p><strong>Coaching and Mentoring:- </strong></p><ul><li><strong>Module 01:</strong> Introduction to Coaching and Mentoring</li><li><strong>Module 02:</strong> Coaching and Mentoring: Objectives &amp; Processes</li><li><strong>Module 03:</strong> Ethical Aspects of Coaching and Mentoring</li><li><strong>Module 04:</strong> Coaching and Mentoring Models</li><li><strong>Module 05:</strong> Effective Communication Skills</li><li><strong>Module 06:</strong> Personal Skills</li><li><strong>Module 07:</strong> Management Skills</li><li><strong>Module 08:</strong> Functional Skills</li></ul><p>Our Coaching &amp; Mentoring course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Coaching &amp; Mentoring course is ideal for new professionals looking to thrive in the Coaching &amp; Mentoring field.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Enrolling in this Coaching &amp; Mentoring course only requires a basic understanding of the English language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Coaching &amp; Mentoring course will enhance your employees' knowledge and confidence.</p><ul><li>Career Coach: £25,000 to £50,000 per year</li><li>Mentoring Program Manager: £30,000 to £55,000 per year</li><li>Corporate Trainer: £28,000 to £45,000 per year</li><li>Youth Mentor: £20,000 to £35,000 per year</li><li>Executive Coach: £40,000 to £70,000 per year</li><li>Learning and Development Specialist: £25,000 to £45,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: £3.99 each</li><li>Outside of the UK: £9.99 each</li></ul></div>
        <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>

                        </div>

Coaching & Mentoring Training - For 10 Employees

<p><strong>Want to understand your employees better?</strong> This online I-O Psychology bundle equips you to analyse behaviour, boost engagement, and maximise your organisation's potential.</p><p><strong>15 Courses. Endless Benefits.</strong></p><p><strong>This comprehensive bundle equips you with the knowledge and tools to:</strong></p><ul><li>Analyse human behaviour in the workplace</li><li>Cultivate a positive and productive work environment</li><li>Develop effective HR strategies and practices</li><li>Enhance employee engagement and retention</li><li>Drive organisational success</li></ul><p><strong>Enrol today and unlock the secrets of human behaviour within your organisation!</strong></p><p><strong>Unleash the power of psychology in the workplace with these 15 in-depth courses:</strong></p><ul><li><strong>HR Management Training:</strong> Gain a solid foundation in HR principles, from recruitment and selection to performance management and employee relations.</li></ul><ul><li><strong>Virtual Interviewing for HR:</strong> Master the art of conducting successful virtual interviews, attracting top talent regardless of location.</li></ul><ul><li><strong>HR (Human Resource) or Introduction to Human Resources:</strong> Grasp the core functions of HR and its critical role in shaping a thriving organisation.</li></ul><ul><li><strong>Crisis Communication for HR:</strong> Develop effective communication strategies to navigate challenging situations and maintain employee trust.</li></ul><ul><li><strong>HR Audit Advanced Certificate:</strong> Learn to conduct comprehensive HR audits, identify areas for improvement, and ensure compliance with regulations.</li></ul><ul><li><strong>HR Technology Implementation:</strong> Craft a seamless transition to new HR technology, empowering your team for success.</li></ul><ul><li><strong>HR and Payroll Management with Recruitment Consultant Diploma:</strong> Develop expertise in HR and payroll processes, alongside valuable recruitment skills to source top talent.</li></ul><ul><li><strong>Administration and HR Course:</strong> Master the administrative functions that support HR activities, ensuring smooth day-to-day operations.</li></ul><ul><li><strong>Safer Recruitment Training:</strong> Implement robust recruitment practices to build a diverse workforce and mitigate legal risks.</li></ul><ul><li><strong>Recruitment: IT Basics for IT Recruiters:</strong> Gain the technical knowledge to effectively source and attract skilled IT professionals.</li></ul><ul><li><strong>Employment and Labour Law:</strong> Navigate complex employment laws with confidence, ensuring your organisation operates compliantly across borders.</li></ul><ul><li><strong>Creating a Culture of Learning:</strong> Design a framework for continuous learning and development, fostering a knowledgeable and adaptable workforce.</li></ul><ul><li><strong>Mastering Meetings:</strong> Facilitate productive and engaging meetings, promoting collaboration and information sharing across diverse teams.</li></ul><ul><li><strong>People Management:</strong> Develop your leadership skills to motivate, guide, and empower your team members in a multicultural environment.</li></ul><ul><li><strong>Organisational Psychology for Business: </strong>Understand how psychological principles influence individuals and groups within organisations, allowing you to optimise performance and well-being.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This online Industrial and Organisational Psychology bundle is ideal for:</p><ul><li>HR Professionals </li><li>Business Leaders &amp; Managers </li><li>Anyone Interested in Human Behaviour</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This bundle has minimal entry requirements, requiring only access to a computer or mobile device with internet connectivity, basic computer literacy, proficiency in the English language, and a genuine eagerness to learn. We welcome learners from all backgrounds to join us in exploring new subjects and expanding their knowledge.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle equips you with a range of exciting careers where you can leverage your understanding of human behaviour in the workplace. Here are some potential paths:</p><ul><li>Industrial-Organisational Psychologist </li><li>HR Business Partner </li><li>Talent Management Specialist </li><li>Organisational Development Specialist </li><li>Management Consultant </li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p></div>

                        </div>

One Education

Industrial and Organisational Psychology - Online Course

<p>Imagine being able to handle every customer's needs and complaints with ease, ensuring they leave with a smile on their face. As a business owner or an employee, excellent customer service is crucial in retaining customers and establishing a positive reputation for your brand. The Customer Service Training course will equip you with the necessary skills to provide exceptional customer service and handle customer complaints effectively.</p><p>This course covers everything from customer relationship management to problem-solving over the phone, ensuring you can handle any customer service situation. You will learn how to communicate effectively with customers, identify and resolve their complaints, and build long-lasting relationships. By enrolling in this course, you will be equipped with the tools and techniques to deliver exceptional customer service.</p><p>Enrol in the Customer Service Training course today and take the first step towards becoming a customer service expert.</p><p><strong><u>Significance of Customer Service Training in the Workplace:</u></strong></p><p>Customer service training is a crucial element for businesses in the UK, as it directly impacts customer satisfaction, brand reputation, and revenue generation. By investing in customer service training, companies can enhance their employees' skills and abilities, leading to improved customer experiences and increased loyalty.</p><ul><li><strong>Customer Retention and Profit Growth:</strong> Increasing customer retention rates by just 5% can result in a 25% to 95% increase in profits (Bain &amp; Company).<br /><br /></li><li><strong>Purchasing Decisions: </strong>61% of UK consumers have stopped doing business with a brand due to poor customer service (Microsoft).<br /><br /></li><li><strong>Positive Word-of-Mouth: </strong>77% of satisfied UK customers share their positive experiences, generating increased revenue through referrals (Institute of Customer Service).<br /><br /></li><li><strong>Cost of Acquiring New Customers:</strong> Acquiring a new customer can cost five times more than retaining an existing one (Invesp).<br /><br /></li><li><strong>Competitive Advantage:</strong> Companies with higher customer satisfaction ratings tend to outperform their competitors in revenue and market share (UK Customer Satisfaction Index).</li></ul><p>In conclusion, customer service training is vital for businesses in the UK workplace, as it directly contributes to customer satisfaction, loyalty, and revenue generation.</p><p>By investing in customer service training, companies can improve their employees' skills, enhance customer experiences, and ultimately achieve long-term business success.</p><p><strong>Key Benefits:</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>14 Days Unconditional <strong>Money Back Guarantee </strong></li></ul><p><strong>Customer Service Course Curriculum </strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: Characteristics of Good Customer Service</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Communicate with Customers</li><li>Module 05: Handling Customer Complaints</li><li>Module 06: Problem Solving Over Phone</li><li>Module 07: Improving Customer Service</li></ul><p><strong>At the end of the course, learners will be able to:</strong></p><ul><li>Understand the importance of customer service</li><li>Demonstrate good customer service skills</li><li>Manage customer relationships effectively</li><li>Communicate professionally with customers</li><li>Handle customer complaints efficiently</li><li>Solve customer problems over the phone</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Customer Service Training course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>For people seeking employment in the following fields:</p><ul><li>Sales Representatives</li><li>Customer Service</li><li>Retail Assistants</li><li>Telemarketers</li><li>Counter Service</li><li>Receptionists</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Training course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Popular jobs in this industry:</p><ul><li>Customer service assistant (£17,000 to £25,000)</li><li>Customer services manager (£21,000 to £50,000)</li><li>Retail Assistants (£13,000 to £26,000)</li><li>Telemarketers (Variable)</li><li>Front Desk Receptionists (£15,000 to £22,000)</li></ul>
                        </div>

Customer Service Training Course

<h2>Conscious Grateful Leadership</h2>
<p>The 5 C's are the foundation of Grateful Leadership, and #1 is Consciousness. This presentation focuses on Conscious Grateful Leadership as a purpose-driven practice, leading to engagement, initiation and retention. It is adopted by business leaders who are willing to be or to become aware-through their own consciousness, mindfulness, vulnerability and authenticity - of the unique attributes and contributions of all team members and to express their appreciation for these as merited.</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p>

IIL Europe Ltd

Conscious Grateful Leadership

<p>ð Unlock the Power of Seamless Memberships with 'Creating Seamless Membership Experiences with WishList Member' Online Course! ð</p><p>Are you tired of struggling to build and manage your online community or membership site? Do you dream of creating a seamless and engaging experience for your members? Look no further! Introducing our groundbreaking online course: 'Creating Seamless Membership Experiences with WishList Member.'</p><p> </p><p><strong>ð What's Inside? ð</strong></p><p>â¨ <strong>Master WishList Member:</strong> Dive deep into the features of WishList Member, the leading membership plugin for WordPress. Learn how to set up, configure, and optimize your membership site effortlessly.</p><p>â¨ <strong>Design an Irresistible User Journey:</strong> Craft an exceptional member experience from start to finish. From the moment they land on your site to ongoing engagement, discover the secrets to keeping your members hooked and satisfied.</p><p>â¨ <strong>Advanced Content Protection:</strong> Safeguard your premium content with advanced content protection strategies. Ensure that only your paying members access the exclusive materials you've worked so hard to create.</p><p>â¨ <strong>Automate Member Onboarding:</strong> Say goodbye to manual onboarding processes! Automate the member registration and onboarding process to save time and create a seamless experience for your new members.</p><p>â¨ <strong>Retention Strategies:</strong> Learn proven techniques to boost member retention rates. Keep your community thriving with strategies that encourage long-term commitment from your members.</p><p>â¨ <strong>Troubleshooting and Optimization:</strong> Overcome common challenges and optimize your membership site for peak performance. Uncover troubleshooting tips and tricks to keep your site running smoothly.</p><p> </p><p>ð <strong>Why Choose This Course?</strong> ð</p><p>ð <strong>Expert-Led Instruction:</strong> Taught by seasoned experts in membership site development, this course provides practical insights and real-world strategies.</p><p>ð <strong>Actionable Lessons:</strong> Each module is packed with actionable lessons that you can implement immediately to enhance your membership site.</p><p>ð <strong>Community Support:</strong> Join a vibrant community of like-minded individuals. Share experiences, seek advice, and grow together with our dedicated community platform.</p><p>ð <strong>Lifetime Access:</strong> Gain lifetime access to the course content, ensuring that you can revisit and review the materials whenever you need them.</p><p> </p><p>ð¡ <strong>Who Is This Course For?</strong> ð¡</p><p>ð Entrepreneurs building online communities</p><p>ð Content creators wanting to monetize their expertise</p><p>ð Coaches and consultants seeking to offer exclusive content</p><p>ð Anyone looking to enhance their knowledge of WishList Member and membership site management</p><p> </p><p>Ready to transform your membership site into a seamless and thriving community? Don't miss this opportunity! Enroll now in 'Creating Seamless Membership Experiences with WishList Member' and embark on a journey to membership success!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Pricing and Purchase</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Installation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Wishlist Member Installation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Powered By Wishlist Member Affiliate Program</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Integrations - Payment Gateway</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Should I Integrate PayPal</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Integrations With JVZoo</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Integrations - E-Mail Providers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Integrations - Zapier</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up Levels</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up Levels - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Configuring Error Messages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Other Administration Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
File Protection</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Folder Protection</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Protected Pages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Payment and E-Mail Connection</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Testing Logins and Redirects</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion - Page Access for Members Only</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Importing Members</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Exporting Members</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Member Research and Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sequential Upgrade - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sequential Upgrade - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sequential Upgrade - Part 3</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Chron Jobs</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Broadcast E-Mails</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Blacklisting Customers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Data Privacy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Data Privacy - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Logins and Passwords</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Creating Custom Registrations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Category Protection</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Live Example - JVZoo</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Live Example - Thrivecart</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Warrior Plus - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Warrior Plus - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Creating Seamless Membership Experiences with WishList Member

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

55354 Administering Office 365

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2 x 2.5 hour workshop is for healthcare managers &amp; leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a small group of maximum 12 delegates, we will spend time exploring 6 elements of retention over the 2 sessions; discussing &amp; sharing experiences, whilst considering practical actions that can lead to improved staff retention.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop takes place over 2 parts; each session is 2.5hours, each session is 2 weeks apart. Delegates are to attend each session to gain the full insight from the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 2 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshop is delivered via Zoom, you will receive your link to attend the workshop after booking.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information please contact us at: info@thedevelopmentpeople.co.uk</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an open workshop, if you would like a bespoke or in-house programme for your organisation please contact us.</p>

The Development People

Adult Leadership & Management (ALM)

Motivation

Leadership

Business Leadership

Leadership Skills

Team Leader

Leadership Development

Business & Management

Professional Development

Healthcare

Management Skills

This 2 x 2.5 hour workshop is for healthcare managers & leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.

Staff Retention Workshop - Part 1 & 2

Single Place

2 x Places

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

EC-Council Certified Cybersecurity Technician (C|CT)

<div>
<div>
<h1>Introduction:</h1>
<p>Staff retention is a growing concern, but by having a proper staff retention strategy in place you'll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue - it's much more beneficial to the business to keep current employees satisfied in their job.</p>
<p>Understanding your employees and having proper retention strategies in place is key to retaining employees long-term. This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.</p>
<h1>You Will Learn:</h1>
<ul>
<li>What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.</li>
<li>How to come up with a competitive compensations and benefits plan.</li>
<li>How to encourage career advancement and growth opportunities in your company.</li>
<li>The benefits of flexible working, both to the employer and employee.</li>
<li>How to implement various training and development techniques and the benefits of encouraging training in the workplace.</li>
</ul>
<h1>Benefits of Taking This Course:</h1>
<ul>
<li>You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.</li>
<li>You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.</li>
<li>You will gain insight into retaining a positive and motivated body of staff.</li>
<li>You will learn the benefits that retaining your staff can bring to your business.</li>
<li>Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.</li>
</ul>
</div>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Staff Retention Techniques Introduction</li>
<li>Module 2: Compensation and Benefits</li>
<li>Module 3: Career Advancement and Opportunities for Growth</li>
<li>Module 4: Flexible Work Schedules</li>
<li>Module 5: Training and Development</li>
</ul>

OnlineCoursesLearning.com

Staff Retention Techniques

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.</p><p></p>Overview<p>What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams</p><p></p><p>The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.</p><p></p>Prerequisites<p></p><li>A proficient understanding of basic functional experience with Microsoft 365 services.</li>  <li>A proficient understanding of general IT practices, including using PowerShell.</li><p></p></div><div id="course-pills-2"><h3>1 - Explore Microsoft Teams</h3> <ul> <li>Explore capabilities in Microsoft Teams</li> <li>Explore Microsoft Teams integration with Microsoft 365</li> <li>Explore Microsoft Teams integration with Microsoft Power Platform</li> <li>Illustrate Microsoft Teams architecture</li> <li>Describe Microsoft Teams with Microsoft 365 Groups</li> <li>Describe Microsoft Teams with SharePoint and OneDrive</li> <li>Describe Microsoft Teams with Exchange</li> <li>Understand Microsoft Teams certified solutions</li> </ul> <h3>2 - Plan and deploy Microsoft Teams</h3> <ul> <li>Designate Teams admin roles</li> <li>Understand Teams management tools</li> <li>Plan for Teams rollout</li> <li>Plan for Teams adoption</li> <li>Plan for Teams licensing</li> <li>Deploy Microsoft Teams clients</li> </ul> <h3>3 - Implement lifecycle management and governance for Microsoft Teams</h3> <ul> <li>Plan for lifecycle management</li> <li>Plan for Teams governance</li> <li>Manage Microsoft 365 Groups creation</li> <li>Configure Microsoft 365 Groups expiration policy</li> <li>Configure Microsoft 365 Groups naming policy</li> <li>Plan policy assignment for users and groups</li> <li>Create and manage policy packages</li> <li>Manage Teams preview features using Teams update policies</li> <li>Create and manage teams templates and template policies</li> </ul> <h3>4 - Monitor your Microsoft Teams environment</h3> <ul> <li>Monitor Microsoft Teams usage reports</li> <li>Monitor Microsoft 365 usage reports</li> <li>Interpret Microsoft Adoption Score</li> <li>Manage user access with Azure Active Directory access reviews</li> <li>Monitor the Microsoft 365 network connectivity dashboard</li> <li>Manage Teams notifications and alerts</li> <li>Manage feedback policies</li> </ul> <h3>5 - Manage access for external users</h3> <ul> <li>Understand features in Azure Active Directory</li> <li>Work with external users in Microsoft Teams</li> <li>Manage access for external users</li> <li>Manage external collaboration in Azure AD</li> <li>Manage external collaboration in Microsoft 365</li> <li>Manage external access in Microsoft Teams</li> <li>Manage guest access in Microsoft Teams</li> <li>Manage file sharing in SharePoint and OneDrive</li> </ul> <h3>6 - Implement security for Microsoft Teams</h3> <ul> <li>Configure conditional access and multifactor authentication for Microsoft Teams</li> <li>Configure Safe Attachments for Microsoft Teams</li> <li>Configure Safe Links for Microsoft Teams</li> <li>Examine the Defender for Cloud Apps</li> <li>Monitor security reports for Microsoft Teams</li> <li>Plan and configure enhanced encryption policies</li> </ul> <h3>7 - Implement compliance for Microsoft Teams</h3> <ul> <li>Create and manage sensitivity labels</li> <li>Create and manage retention policies</li> <li>Create and manage Data Loss Prevention policies</li> <li>Deploy communication compliance</li> <li>Enable scoped directory search</li> <li>Create information barrier policy</li> <li>Create security and compliance alerts for Microsoft Teams</li> </ul> <h3>8 - Plan and configure network settings for Microsoft Teams</h3> <ul> <li>Examine network requirements for Microsoft Teams</li> <li>Plan for network deployment using Network Planner</li> <li>Configure network ports and protocols for Microsoft Teams</li> <li>Implement Quality of Service</li> <li>Configure reporting labels for location-enhanced Call Analytics reports</li> <li>Configure tenant data for Call Quality Dashboard reports</li> <li>Assess network readiness</li> <li>Manage network topology</li> </ul> <h3>9 - Create and manage teams</h3> <ul> <li>Create teams</li> <li>Create a team from existing resources</li> <li>Plan and create org-wide teams</li> <li>Manage teams</li> <li>Manage users in a team</li> <li>Configure dynamic membership</li> <li>Archive restore and delete a team</li> </ul> <h3>10 - Manage collaboration experiences for chat and channels</h3> <ul> <li>Create and manage channels in a team</li> <li>Create and manage Teams policies for channels</li> <li>Configure teams settings</li> <li>Create and manage messaging policies</li> <li>Manage channel moderation</li> <li>Manage access to channels</li> </ul> <h3>11 - Manage apps for Microsoft Teams</h3> <ul> <li>Explore apps in Microsoft Teams</li> <li>Describe admin settings for Teams apps</li> <li>Manage access to Teams apps at the organization level</li> <li>Create and manage app permission policies</li> <li>Create and manage app setup policies</li> <li>Manage permissions and consent for Teams apps</li> <li>Plan and configure connectors</li> <li>Manage custom apps uploads</li> <li>Publish custom apps to Microsoft Teams</li> <li>Manage purchasing of apps in the Microsoft Teams app store</li> <li>Customize the organization's app store</li> <li>Customize the branded experience of an app</li> </ul> <h3>12 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>13 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>14 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>15 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>16 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>17 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>18 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>19 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>20 - Troubleshoot audio, video, and client issues</h3> <ul> <li>Troubleshoot Teams</li> <li>Collect and identify logs</li> <li>Clear Microsoft Teams client cache</li> <li>Identify issues with call analytics</li> <li>Identify issues with Call Quality Dashboard</li> <li>Use Power BI to analyze Call Quality Dashboard data</li> <li>Identify issues with the Direct Routing Health Dashboard</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft MS-700

Microsoft Teams

MS-700T00 Managing Microsoft Teams

Client Retention Certification <br /><br />Each business should manage disappointed clients every once in a while. Seeing how to determine client complaints so they return later on is critical to growing a business' benefits and notoriety. In this course, you will realize how fruitful organizations deal with hold their clients and how they utilize the standards of incredible client assistance to rapidly resolve objections. You will figure out how to speak with troublesome clients, how to utilize grievances as a chance to improve and how your demeanor can have a significant effect in settling a difficult circumstance. <br /><br />You Will Learn: <br /><br />Why each client merits remarkable help and how to react if a client submits an outlandish question <br /><br />The most effective method to cause a client to feel esteemed and regarded <br /><br />The most effective method to tune in to a client, show sympathy and pose the correct inquiries when they submit a question <br /><br />Why staff need to have adequate foundation information on the items and administrations they are selling <br /><br />Why critical thinking is a key ability you should create to appease a disappointed client <br /><br />Advantages of Taking This Course: <br /><br />On the off chance that you work in client care or aftersales, this course will show you how to determine client complaints rapidly and productively <br /><br />In the event that you direct representatives who work in client assistance, this course will assist you with investigating issues and improve consumer loyalty <br /><br />The relational abilities you will learn on this course are appropriate to other business circumstances, for example, haggling in gatherings <br /><br />This course will help you rethink client objections as a chance to improve the business, which thus will expand income

Customer Retention

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Talent Management &amp; Employee Retention Techniques?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Talent Management &amp; Employee Retention Techniques</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 1: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Welcome to the Course</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Course Highlights</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Quick Activity</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 2: Core Concepts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What does Talent Management Mean</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Steps for Talent Management Process</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Meaning of Talent Acquisition</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: 4 Tips to Hire the Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Training &amp; Developing Employees + Quick Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 6: Why Companies Spend Million Dollars in Training &amp; Development</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 7: Why Employee Retention is Important for a Company</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 8: Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 3: Best Employee Retention Strategies That Actually Work</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Why These Strategies Are So Useful</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: 1st Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: 2nd Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Quick Activity - Here's How to Use It</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 4: Employee Benefits &amp; Retention Strategies Used by World's Top Companies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1:  Section Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: How Google Takes Care of its Employees</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: How Microsoft Retains it's Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Key Takeaway</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 5: Practical Tips to Retain Employees in Your Organisation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Offer Quick Incentives</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Show Career Growth</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Praising &amp; Rewarding</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Make it Convenient</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Sponsor Education</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 6: Bonus Section: Building a Strong Relation with Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: 3 Words to Retain Your Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 7: Conclusion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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