<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />System engineers<br />Network engineers<br />Technical architects<br />Technical support engineers<br />Cisco integrators and partners</p>Overview<p>Upon successful completion of this course, students will be able to meet these overall objectives:<br />Describe Cisco ISE policies and authentication and authorization process<br />Understand different AAA protocols<br />Understand how Cisco ISE fits into Cisco DNA Center architecture<br />Provide configuration examples of Cisco ISE and TrustSec solutions<br />Describe Cisco ISE integration with Cisco DNA Center and policy enforcement using Security Groups<br />Provide configuration examples for wired, wireless, and VPN network access<br />Understand how inline tagging and SGT Exchange Protocol (SXP) works</p><p>This course shows you how to deploy the CiscoÂ© Identity Services Engine (ISE) to support the Software-Defined Access (SD-Access) solution within your enterprise networks. You will gain an understanding of how Cisco ISE is utilized by the SD-Access solution to provide security policies across the organization. You will learn Cisco ISE fundamentals and get hands-on practice configuring ISE, policies, AAA client configuration, VPN access, integration, wireless guest access, and more.</p></div><div id="course-pills-2"><h4>Cisco ISE Overview</h4><ul><li>Exploring the Cisco Identity Services Engine</li><li>Examining AAA protocols</li><li>Examining Authentication</li><li>Examining Authorization</li></ul><h4>Cisco ISE Guest Access</h4><ul><li>Examining Guest Portal Types</li><li>Examining Guest User Types</li><li>Examining AAA Policies for Guest Access</li></ul><h4>Cisco ISE and SD-Access</h4><ul><li>Exploring Cisco SD-Access</li><li>Examining Cisco ISE for SD-Access</li></ul><h4>Cisco ISE SGT Exchange Protocol</h4><ul><li>SD-Access Fabric and Host Provisioning</li><li>Security Group Exchange Protocol</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Configuring Cisco ISE Essentials for SD- Access v1.0 (ISESDA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Configuring Cisco ISE Essentials for SD- Access v1.0 (ISESDA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Service Design Courses (SDC)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

SIA Training

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Configuring Cisco ISE Essentials for SD- Access v1.0 (ISESDA)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Dieser Kurs richtet sich an Personen, die als Systemadministratoren, Informatiker, Netzwerktechniker oder Computeringenieure arbeiten und an alle, die mit Ubiquiti-Produkten bereits Erfahrung gesammelt haben.</p>Overview<p>Nach dem Training kennen Sie die wichtigsten WLAN-Konzepte und haben praktische Erfahrung bei der Installation und Administrierung von UniFi Controller, Access Point, Gateways und Switches gesammelt.</p><p>Werden Sie zertifizierter Ubiquiti Enterprise Wireless Admin (UEWA). Der zweitâgige Kurs wurde von ubiquiti konzipiert, um Sie fÂr die Herausforderungen heutiger Enterprise Netzwerke vorzubereiten.</p></div><div id="course-pills-2"><h4>Wlan Grundlagen</h4><ul><li>Lizenzfreie Frequenzbânder</li><li>Regularien fÂr die inbetriebnahme</li><li>WLAN Standards</li><li>Zugriffsm'glichkeiten</li><li>Netzwerk Hardware</li></ul><h4>WLAN Planung</h4><ul><li>Abdeckung, Frequenzen und Leistung</li><li>Antennentechnologie</li><li>m'gliche St'rungen im System</li><li>Airtime, Kapazitât und Features</li><li>gemischte Netzwerke</li></ul><h4>Inbetriebnahme</h4><ul><li>Einmessen und Organisation</li><li>Funkzellen und Å¡berlappungen</li><li>Verkabelung und PoE</li><li>Leistungsmessung</li></ul><h4>Basiskonfigurieren der Unifi Produkte</h4><ul><li>Gruppen / Benutzer</li><li>Layer 2 Adoptierung</li><li>SSID, Sicherheit und VLANs</li><li>Analyse</li></ul><h4>Fortgeschrittenes Einbinden Âber Layer 3</h4><ul><li>Controller in der Cloud</li><li>Layer-3 Adoptierung</li><li>Methoden (SSH, DNS, DHCP)</li><li>Minimum RSSI</li><li>Roaming</li><li>Zugriffskontrolle</li><li>Gâste WLANs</li></ul><h4></h4><ul><li>Am zweiten Tag findet eine PrÂfung Âber die erworbenen Kenntnisse statt. Die Kursunterlagen und die Online PrÂfung sind in englischer Sprache.<br />Bitte bringen Sie zu dem Lehrgang ein Notebook mit Ethernet Anschluss, Win7 Pro oder h'her und Admin Rechten mit.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Ubiquiti Enterprise Wireless Admin (UEWA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Ubiquiti Enterprise Wireless Admin (UEWA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

WLAN

Trainers Course

IT Networking Fundamentals

Ubiquiti Enterprise Wireless Admin (UEWA)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Agile professionals, Project Managers and aspiring Project Managers who want to be able to combine PRINCE2 and Agile in the most effective way when using PRINCE2, Agile behaviours, concepts, frameworks, and techniques<br />Other key delivery team staff, including Product Owners, Scrum Masters, and Developers<br />Business professionals with an interest in iterative and incremental project delivery by collaborating working</p>Overview<p>At the end of this course, you will be able to:<br />Understand the key concepts relating to PRINCE2.<br />Understand the key concepts relating to projects and PRINCE2 Agile.<br />Understand how PRINCE2 principles, themes, processes and management products are tailored and applied in an Agile context.<br />Understand the agile ways of working, key terms and techniques.<br />Understand the focus areas in an Agile context.</p><p>PRINCE2 Agile is the world?s most complete project management solution, combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2Â©. As a PRINCE2Â© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Course Introduction and Agile Overview</li><li>PRINCE2 Summary</li><li>Culture </li><li>Blending PRINCE2 and Agile</li><li>Combining PRINCE2 and AgileÃ¿</li><li>Combining PRINCE2 and Agile (Contd.)</li><li>Homework Day 1Ã¿</li><li>PRINCE2 Agile Themes</li><li>PRINCE2 Agile Processes</li><li>Agile frameworks, Concepts, and Techniques</li><li>Agile Focus Areas</li><li>Mock Exam</li></ul><h4>PRINCE2Â© is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.</h4><ul><li> </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 and PRINCE2</p><p>Nexus Humans PRINCE2 Agile Foundation with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PRINCE2 Agile Foundation with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Management Qualification (PMQ)

ICP-ACC (ICAgile Certified Agile Coaching)

ACP (Agile Certified Practitioner)

Project Management Professional (PMP)

Professional Agile Leadership (PAL)

PRINCE2

PRINCE2 Agile Foundation with Exam

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their Python proficiencies.</p>Overview<p>In this course, students will expand their Python proficiencies.<br />Students will:<br />Create object-oriented Python applications.<br />Design and create a GUI. <br />Store data in a database from Python applications.<br />Communicate using client/server network protocols.<br />Manage multiple processes with threading.<br />Implement unit testing.<br />Package an application for distribution.</p><p>Students will build upon basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, threading, unit testing, and creating and installing packages.</p></div><div id="course-pills-2"><h4>Usinig Object-Oriented Python</h4><ul><li>Create and Use Classes in an Application </li><li>Use Magic Methods </li><li>Incorporate Class Factories</li></ul><h4>Creating a GUI</h4><ul><li>Design a GUI</li><li>Create and Arrange a GUI Layout</li><li>Interact with User Events</li></ul><h4>Using Databases</h4><ul><li>Basics of Data Management</li><li>Use SQLite Databases</li><li>Manipulate SQL Data</li></ul><h4>Network Programming</h4><ul><li>Basics of Network Programming</li><li>Create a Client/Server Program</li></ul><h4>Managing Multiple Processes with Threading</h4><ul><li>Create a Threaded Application</li><li>Manage Thread Resources</li></ul><h4>Implementing Unit Testing</h4><ul><li>Test-Driven Development</li><li>Write and Run a Unit Test Case</li><li>Create a Test Suite</li></ul><h4>Packaging an Application for Distribution</h4><ul><li>Create a Package Structure</li><li>Generate the Package Distribution Files</li><li>Generate a Windows Executable</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Python Programming - Advanced training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Python Programming - Advanced course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Creation

Professional Skills Course (PSC)

Continuous Professional Development (CPD)

Python Programming - Advanced

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Data platform engineers<br />Database administrators<br />Solutions architects<br />IT professionals</p>Overview<p>Apply database concepts, database management, and data modeling techniques<br />Evaluate hosting databases on Amazon EC2 instances<br />Evaluate relational database services (Amazon RDS, Amazon Aurora, and Amazon Redshift) and their features<br />Evaluate nonrelational database services (Amazon DocumentDB, Amazon DynamoDB, Amazon ElastiCache, Amazon Neptune, and Amazon QLDB) and their features<br />Examine how the design criteria apply to each service<br />Apply management principles based on the unique features of each service</p><p>This course will teach you the process of planning and designing both relational and nonrelational database and the planning and design requirements of all 8 of the AWS databases services, their pros and cons, and how to know which AWS databases service is right for your workloads.</p></div><div id="course-pills-2"><h4>Day 1</h4><ul><li>Module 0: Planning and Designing Databases on AWS</li><li>Module 1: Database Concepts and General Guidelines</li><li>Module 2: Database Planning and Design</li><li>Module 3: Databases on Amazon EC2</li><li>Module 4: Purpose-Built Databases</li><li>Module 5: Databases on Amazon RDS</li><li>Databases in Amazon Aurora</li></ul><h4>Day 2</h4><ul><li>Module 6: Databases in Amazon Aurora (continued)</li><li>Module 7: Databases in Amazon DocumentDB (with MongoDB compatibility)</li><li>Module 8: Amazon DynamoDB Tables</li></ul><h4>Day 3</h4><ul><li>Module 9: Databases in Amazon Neptune</li><li>Module 10: Databases in Amazon Quantum Ledger Database (Amazon QLDB)</li><li>Module 11: Databases in Amazon ElastiCache</li><li>Module 12: Data Warehousing in Amazon Redshift</li><li>Module 13: Course Review</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Planning and Designing Databases on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Planning and Designing Databases on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

AWS Certified Solutions Architect

Planning and Designing Databases on AWS

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This is an intermediate course for architects, system integrators, security administrators, network administrators, software engineers, technical support individuals, and IBM Business Partners who implement LPARs on IBM Power Systems.</p>Overview<p>Describe important concepts associated with managing POWER7 processor-based systems, such as Logical partitioning (LPAR), dynamic partitioning, virtual devices, virtual processors, virtual consoles, virtual Local Area Network (VLAN), and shared processors Describe the features of the PowerVM Editions. Use the System Planning Tool to plan an LPAR configuration Describe the functions of the HMC Configure and manage the HMC, including users and permissions, software, startup and shutdown, remote access features, network configuration, security features, HMC backup and restore options, and the HMC reload procedure Describe the rules associated with allocating resources, including dedicated processors, processing units for Micro-Partitions, memory, physical I/O for AIX and Linux partitions Configure and manage LPARs using the HMC Graphical User Interface (GUI) and HMC commands Interpret physical and AIX location codes and relate to the key hardware components Power on and power off the POWER7 system Use the HMC to back up and restore partition data</p><p>In this course, students will learn the skills needed to become an effective administrator on IBM's POWER7-based systems that support Logical Partitioning (LPAR).</p></div><div id="course-pills-2"><h4>Day 1</h4><ul><li>Introduction to partitioning </li><li>Hardware system overview </li><li>Hardware Management Console </li></ul><h4>Day 2</h4><ul><li>Hardware Management Console (cont.)  </li><li>System Planning Tool </li><li>HMC and managed system maintenance </li><li>System power management </li><li>Planning and configuring logical partitions </li></ul><h4>Day 3</h4><ul><li>Planning and configuring logical partitions (cont.) </li><li>Partition operations </li><li>Dynamic resource allocation Exercise 9</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

LPIC-1:Linux Administrator

AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Field engineers<br />Network engineers<br />Network administrators<br />System engineers</p>Overview<p>After taking this course, you should be able to:<br />Describe Cisco SD-Access architecture and its components<br />Explain Cisco DNA Center deployment models, scaling, and high availability<br />Identify Cisco SD-Access fabric protocols and node roles<br />Understand the Cisco SD-Access Wireless deployment models<br />Automate Day 0 device onboarding with Cisco DNA Center LAN Automation and Network PnP<br />Deploy simple Cisco SD-Access fabric networks<br />Monitor health and performance of the network with Cisco DNA Center Assurance<br />Interact with the Cisco DNA Center Platform Intent APIs</p><p>The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to CiscoÂ© Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks.You will learn the benefits of leveraging Software-Defined Access in the Cisco-powered Enterprise Campus network. SDAFND will introduce the solution, its architecture and components, and guide you through labs to design and deploy simple Cisco SD-Access networks.This course will help you Deploy Cisco SD-Access networks. Explain Cisco Software-Designed Access. Operate, manage, and integrate Cisco DNA Center?Prepare for various Cisco certifications Cisco Certified Specialist ? Enterprise Core (ENCOR), and Cisco Certified Specialist ? Enterprise Design (ENSLD)</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Introducing Cisco SD-Access</li><li>Introducing Cisco DNA Center</li><li>Exploring Cisco SD-Access Solution Components</li><li>Exploring Cisco SD-Access Wireless Architecture</li><li>Automating Network Changes with Cisco DNA Center</li><li>Deploying Fabric Networks with Cisco DNA Center</li><li>Exploring Cisco DNA Center Assurance</li><li>Exploring Cisco DNA Center Programmability</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Understanding Cisco SDA Fundamentals (SDAFND) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Understanding Cisco SDA Fundamentals (SDAFND) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cyber Security Foundation

Understanding Cisco SDA Fundamentals (SDAFND)

Harpenden

<p>Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom.</p><p>In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner.</p><p>By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them.</p>This course will help participants:<ul><li>Assess the sales profitability and potential of existing key accounts</li><li>Prioritise where time and energy is directed for maximum profitability</li><li>Understand the key players in the decision making unit</li><li>Create a strategic plan for the development of each client target</li><li>Develop proactive sales consultancy skills</li><li>Learn advanced communication and influencing techniques</li></ul><section>
                    <h3>1 What makes an effective account manager?</h3><ul><li>The difference between order taking and account management</li><li>How do you define a key account in your business?</li><li>Why should existing customers remain with your company?</li><li>How do you compare to the competition?</li></ul> <h3>2 How do I prioritise my account management activity?</h3><ul><li>Use practical tools to help you assess revenue potential</li><li>Analyse the investment required versus the return on your time</li><li>Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities &amp; Threats</li><li>Appreciate how this knowledge will improve your sales development</li></ul> <h3>3 Planning strategies for each account</h3><ul><li>Create a list of priority accounts and activities</li><li>Learn how to develop a long-term and sustainable relationship</li><li>Discover how they make their purchasing decisions</li><li>Research the make-up of the Decision Making Unit for each client</li></ul> <h3>4 Learning and utilising the six principles of influence</h3><ul><li>Learn the secrets these principles offer sales people</li><li>Discover how these principles will work for you</li><li>Create an influencing strategy for influencers within the client</li><li>Learn new habits of influence</li></ul> <h3>5 Proactive sales skills</h3><ul><li>Plan proactive sales meetings for key accounts</li><li>Set primary and secondary objectives for every touch point with the customer</li><li>Structure sales meetings for maximum effectiveness</li><li>Help the customer commit and achieve their objectives</li></ul> <h3>6 Putting it into practice</h3><ul><li>Discuss real scenarios to plan for putting these skills into practice</li><li>Share common issues with fellow sales people</li><li>Create a personal development plan</li></ul> 


                </section>

The In House Training Company

Account Manager

Account Management

Counselling Skills

Sales Management

Influencing Skills

Management Skills

Account management essentials (In-House)

<p>Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate!</p><p>This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p>This course will help participants to:<ul><li>Understand the basics of negotiation</li><li>Develop negotiating skills</li><li>Increase their business acumen</li><li>Develop their communication skills</li><li>Learn the models, techniques and tools for an effective negotiation</li><li>Identify the barriers to agreements</li><li>Close the deal</li></ul><section>
                    <h3>1 What is negotiation?</h3><ul><li>Key skills for negotiation</li><li>Types of negotiation</li><li>Win-lose negotiations versus Win-win negotiations</li><li>Wise agreements and Principled Negotiation</li></ul> <h3>2 Four key negotiating concepts</h3><ul><li>BATNA - Best alternative to negotiated agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone of possible agreement</li><li>Creating and trading value</li></ul> <h3>3 Business acumen</h3><ul><li>Understanding pricing, gross margins and profit</li><li>Knowing the key points on which to negotiate</li></ul> <h3>4 A Four Phase Model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul> <h3>5 Effective communication</h3><ul><li>Effective questioning</li><li>Active listening skills</li><li>Understanding and interpreting body language</li><li>Barriers to effective communication</li></ul> <h3>6 Understanding influence and persuasion</h3><ul><li>Influencing strategies</li><li>Ten proven ways to influence people</li><li>Six universal methods of persuasion</li><li>Understanding why people do business with other people</li></ul> <h3>7 Negotiating tactics</h3><ul><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li><li>Understanding and using powerv</li><li>What do you do when the other side has more power?</li></ul> <h3>8 Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>The Negotiators Dilemma</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul> <h3>9 Potential barriers to cross-border agreements</h3><ul><li>Understanding business methods and practice in other cultures</li><li>Figuring out who has the power and who makes decisions</li><li>Recognising and dealing with cultural differences</li><li>What's OK here might not be OK there</li></ul> <h3>10 Closing the deal</h3><ul><li>Four steps to closing the winning deal</li></ul> 


                </section>

Negotiation Skills

Meeting Skills

Business Communication Skills

Negotiation

Negotiation skills (In-House)

<p>This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook.  It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes.</p>This course will help participants:<ul><li>Send messages with added email options applied</li><li>Quickly file messages away for safe keeping</li><li>Manage messages and attachments</li><li>Organise calendar meetings and check other people's schedules</li><li>Respond to a meeting request</li><li>Create a contacts list</li><li>Manage daily tasks</li><li>Use reading and folder panes</li><li>Create and manage folders</li><li>Use auto reply</li><li>Use notes</li><li>Utilise Outlook's printing functionality</li></ul><section>
                    <h3>1 Getting started</h3><ul><li>Using the reading pane</li><li>Using the folder pane</li><li>Changing inbox views</li><li>Managing the to-do bar</li></ul> <h3>2 Emailing messages</h3><ul><li>Replying to and forwarding messages</li><li>Adding message options</li><li>Attaching files to an email message</li><li>Opening and saving attachments</li></ul> <h3>3 Outlook folders</h3><ul><li>Creating and managing folders</li><li>Moving messages into folders</li><li>Adding folders to favourites</li><li>Using search folder</li><li>Always moving messages in conversation</li><li>Automatically move messages with rules</li></ul> <h3>4 Managing messages</h3><ul><li>Using instant search</li><li>Finding messages by criteria</li><li>Grouping and sorting messages</li><li>Categorising messages</li><li>Adding message follow up flags</li><li>Filtering messages with the people pane</li></ul> <h3>5 Using auto reply</h3><ul><li>Replying to messages whilst you are away</li><li>Managing auto reply settings</li><li>Applying rules to auto reply</li></ul> <h3>6 Outlook calendars</h3><ul><li>Adding and editing appointments</li><li>Adding calendar reminders</li><li>Moving and copying appointments</li><li>Creating all day events</li><li>Recurring appointments</li><li>Sharing your calendar</li><li>Opening another user's calendar</li></ul> <h3>7 Planning a meeting</h3><ul><li>Arranging meetings</li><li>Inviting attendees to meetings</li><li>Responding to meeting invites</li></ul> <h3>8 Outlook contacts</h3><ul><li>Creating and editing a contact</li><li>Saving emails as contacts</li><li>Finding contacts</li><li>Sending messages to contacts</li><li>Creating contact groups</li></ul> <h3>9 Adding tasks</h3><ul><li>Creating and editing tasks</li><li>Completing tasks</li><li>Assigning a task to another user</li><li>Responding to a task request</li></ul> <h3>10 Notes</h3><ul><li>Creating and editing tasks</li><li>Emailing notes</li><li>Sticking notes on your desktop</li></ul> <h3>11 Printing</h3><ul><li>Printing messages</li><li>Printing calendars</li><li>Printing contacts</li></ul> 


                </section>

Office Skills & Productivity

Office Skills

Office Management

Office Productivity

Outlook

Microsoft Outlook

Outlook - introduction (In-House)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation.</p>Overview<p>With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer.</p><p>It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDPÂ© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance.</p></div><div id="course-pills-2"><h4>Introduction to Structured Cabling System (SCS)</h4><ul><li>Brief history of SCS</li><li>Basic copper and fibre transmission</li><li>Copper and fibre cabling</li><li>Single and multimode fibre</li><li>Step/graded index multimode fibre</li><li>Difference between Commercial Wiring and data centre cabling</li><li>Development of standards</li><li>Role of standards</li><li>ANSI/TIA 568 standard</li><li>Common standards</li><li>The new usage of cabling to support Smart building</li></ul><h4>Horizontal and Administration - Commercial Building</h4><ul><li>Standard diagram recap: ANSI/TIA-568</li><li>Functional elements and example</li><li>Scenario A: Determine the number of work areas</li><li>Scenario B: Determine the number of user locations</li><li>Zone wiring</li><li>Administration: Interconnect and cross-connect</li><li>Angled and flat panels</li><li>Creating a cabling schematic design</li><li>Convert schematic into physical layout</li><li>Calculating the material list</li></ul><h4>Horizontal and Administration - Data Centre</h4><ul><li>Standard diagram recap: TIA-942</li><li>Basic/Reduced/Typical data centre setup</li><li>Traditional 3 layers network design/ Spine and Leaf network design</li><li>Select termination hardware</li><li>Administration design</li><li>ToR/EoR/Spine &amp; Leaf cabling design</li><li>Network and cabling resiliency</li><li>Create cabling schematic design for ToR/EoR</li><li>Convert into patch panel/rack layout</li><li>Calculate the material list for ToR/EoR</li></ul><h4>Building Backbone - Commercial Building</h4><ul><li>Backbone diagram</li><li>Calculate the copper backbone requirements per Telecom Room (TR)</li><li>Calculate the fibre backbone requirements per Telecom Room</li><li>Summarize the building backbone requirements</li><li>Recognised cables</li><li>Backbone Patch panels</li><li>The maximum backbone distances</li><li>Create cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li></ul><h4>Building Backbone - Data Centre</h4><ul><li>TIA-942 based backbone topology</li><li>TIA-942 backbone requirements</li><li>Recognised backbone cable</li><li>ToR/EoR/Spine and Leaf</li><li>Backbone distance estimation</li><li>Resiliency of backbone cable routes</li><li>Creating cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li><li>Field and Fusion Termination for fibre connectors</li><li>Pre-terminated fibre trunk and copper cables</li></ul><h4>Architectural Considerations</h4><ul><li>ANSI/TIA569-D Cable pathway and spaces</li><li>Common requirements for the rooms</li><li>Definition of the rooms</li><li>Entrance Room/Demarcation</li><li>Ceiling and floor pathways types</li><li>Cable trays/basket/ladder/conduit</li><li>Inner duct/sleeve/slot</li><li>Calculating of pathway size</li><li>Cable run best practices</li><li>Cable management/AIM</li><li>Grounding and bonding</li><li>Separation distance requirements for copper cabling to power cabling</li><li>Fire stopping</li><li>Fire rated barrier</li><li>Fire rated jacket cable</li></ul><h4>Campus / Outdoor Backbone</h4><ul><li>Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit</li><li>Outdoor cable installation planning</li><li>Lightning / surge protection</li><li>Approved ground for surge protector</li><li>Creating a schematic diagram</li><li>Converting a schematic into a physical layout</li></ul><h4>Site Inspection and Testing</h4><ul><li>Visual site inspection notes</li><li>Installation common issues</li><li>Copper testing standard</li><li>Permanent link / Channel / Patch cord / MPTL testing configuration</li><li>Fibre connectors</li><li>Fibre testing standard</li><li>Tier 1 &amp; 2 certification</li><li>Fibre link definition</li><li>Fibre testing steps</li><li>Fibre inspection and cleaning</li><li>Calibrating the test sets - 3 methods</li><li>Setting up mandrel for testing</li><li>Fibre loss budget calculation</li><li>G.657 Bend insensitive fibre</li><li>Optical Time-Domain Reflectometer (OTDR)</li></ul><h4>Exam - Certified Network Cabling Design Professional (CNCDPÂ©)</h4><ul><li>The exam is a 60-minute closed book exam, with 40 multiple-choice questions.</li><li>The candidate requires a minimum of 27 correct answers to pass the exam.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Technology Specialist (CTS)

Cisco Certified Network Professional certification (CCNP)

Construction Design & Management (CDM)

Structured Cabling

Computer Networking

Certified Network Cabling Design Professional (CNCDP)

General Admission

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data.</p><p></p><p></p><p>This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.</p><p></p>Prerequisites<p></p><li>AZ-104T00 - Microsoft Azure Administrator</li>  <li>Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model.</li>  <li>Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods.</li>  <li>Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information.</li>  <li>Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI.</li><p></p></div><div id="course-pills-2"><h3>1 - Manage identities in Microsoft Entra ID</h3> <ul> <li>Secure users in Microsoft Entra ID</li> <li>Secure groups in Microsoft Entra ID</li> <li>Recommend when to use external identities</li> <li>Secure external identities</li> <li>Implement Microsoft Entra Identity protection</li> </ul> <h3>2 - Manage authentication by using Microsoft Entra ID</h3> <ul> <li>Configure Microsoft Entra Verified ID</li> <li>Implement multifactor authentication (MFA)</li> <li>Implement passwordless authentication</li> <li>Implement password protection</li> <li>Implement single sign-on (SSO)</li> <li>Integrate single sign-on (SSO) and identity providers</li> <li>Recommend and enforce modern authentication protocols </li> </ul> <h3>3 - Manage authorization by using Microsoft Entra ID</h3> <ul> <li>Configure Azure role permissions for management groups, subscriptions, resource groups, and resources</li> <li>Assign built-in roles in Microsoft Entra ID</li> <li>Assign built-in roles in Azure</li> <li>Create and assign a custom role in Microsoft Entra ID</li> <li>Implement and manage Microsoft Entra Permissions Management</li> <li>Configure Microsoft Entra Privileged Identity Management </li> <li>Configure role management and access reviews by using Microsoft Entra Identity Governance</li> <li>Implement Conditional Access policies</li> </ul> <h3>4 - Manage application access in Microsoft Entra ID</h3> <ul> <li>Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants</li> <li>Manage app registrations in Microsoft Entra ID</li> <li>Configure app registration permission scopes</li> <li>Manage app registration permission consent</li> <li>Manage and use service principals</li> <li>Manage managed identities for Azure resources</li> <li>Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication</li> </ul> <h3>5 - Plan and implement security for virtual networks</h3> <ul> <li>Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs)</li> <li>Plan and implement User-Defined Routes (UDRs)</li> <li>Plan and implement Virtual Network peering or gateway</li> <li>Plan and implement Virtual Wide Area Network, including secured virtual hub</li> <li>Secure VPN connectivity, including point-to-site and site-to-site</li> <li>Implement encryption over ExpressRoute</li> <li>Configure firewall settings on PaaS resources</li> <li>Monitor network security by using Network Watcher, including NSG flow logging</li> </ul> <h3>6 - Plan and implement security for private access to Azure resources</h3> <ul> <li>Plan and implement virtual network Service Endpoints</li> <li>Plan and implement Private Endpoints</li> <li>Plan and implement Private Link services</li> <li>Plan and implement network integration for Azure App Service and Azure Functions</li> <li>Plan and implement network security configurations for an App Service Environment (ASE)</li> <li>Plan and implement network security configurations for an Azure SQL Managed Instance</li> </ul> <h3>7 - Plan and implement security for public access to Azure resources</h3> <ul> <li>Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management</li> <li>Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies</li> <li>Plan and implement an Azure Application Gateway</li> <li>Plan and implement an Azure Front Door, including Content Delivery Network (CDN)</li> <li>Plan and implement a Web Application Firewall (WAF)</li> <li>Recommend when to use Azure DDoS Protection Standard</li> </ul> <h3>8 - Plan and implement advanced security for compute</h3> <ul> <li>Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access</li> <li>Configure network isolation for Azure Kubernetes Service (AKS)</li> <li>Secure and monitor AKS</li> <li>Configure authentication for AKS</li> <li>Configure security for Azure Container Instances (ACIs)</li> <li>Configure security for Azure Container Apps (ACAs)</li> <li>Manage access to Azure Container Registry (ACR)</li> <li>Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption</li> <li>Recommend security configurations for Azure API Management</li> </ul> <h3>9 - Plan and implement security for storage</h3> <ul> <li>Configure access control for storage accounts</li> <li>Manage life cycle for storage account access keys</li> <li>Select and configure an appropriate method for access to Azure Files</li> <li>Select and configure an appropriate method for access to Azure Blob Storage</li> <li>Select and configure an appropriate method for access to Azure Tables</li> <li>Select and configure an appropriate method for access to Azure Queues</li> <li>Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage</li> <li>Configure Bring your own key (BYOK)</li> <li>Enable double encryption at the Azure Storage infrastructure level</li> </ul> <h3>10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance</h3> <ul> <li>Enable database authentication by using Microsoft Entra ID</li> <li>Enable and monitor database audit</li> <li>Identify use cases for the Microsoft Purview governance portal</li> <li>Implement data classification of sensitive information by using the Microsoft Purview governance portal</li> <li>Plan and implement dynamic mask</li> <li>Implement transparent data encryption?</li> <li>Recommend when to use Azure SQL Database Always Encrypted</li> </ul> <h3>11 - Plan, implement, and manage governance for security</h3> <ul> <li>Create, assign, and interpret security policies and initiatives in Azure Policy</li> <li>Configure security settings by using Azure Blueprint</li> <li>Deploy secure infrastructures by using a landing zone</li> <li>Create and configure an Azure Key Vault</li> <li>Recommend when to use a dedicated Hardware Security Module (HSM)</li> <li>Configure access to Key Vault, including vault access policies and Azure Role Based Access Control</li> <li>Manage certificates, secrets, and keys</li> <li>Configure key rotation</li> <li>Configure backup and recovery of certificates, secrets, and keys</li> </ul> <h3>12 - Manage security posture by using Microsoft Defender for Cloud</h3> <ul> <li>Implement Microsoft Defender for Cloud</li> <li>Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory</li> <li>Assess compliance against security frameworks and Microsoft Defender for Cloud</li> <li>Add industry and regulatory standards to Microsoft Defender for Cloud</li> <li>Add custom initiatives to Microsoft Defender for Cloud</li> <li>Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud</li> <li>Identify and monitor external assets by using Microsoft Defender External Attack Surface Management</li> </ul> <h3>13 - Configure and manage threat protection by using Microsoft Defender for Cloud</h3> <ul> <li>Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS</li> <li>Configure Microsoft Defender for Servers</li> <li>Configure Microsoft Defender for Azure SQL Database</li> <li>Manage and respond to security alerts in Microsoft Defender for Cloud</li> <li>Configure workflow automation by using Microsoft Defender for Cloud</li> <li>Evaluate vulnerability scans from Microsoft Defender for Server</li> </ul> <h3>14 - Configure and manage security monitoring and automation solutions</h3> <ul> <li>Monitor security events by using Azure Monitor</li> <li>Configure data connectors in Microsoft Sentinel</li> <li>Create and customize analytics rules in Microsoft Sentinel</li> <li>Configure automation in Microsoft Sentinel</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

CompTIA Security+

AZ-500T00 Microsoft Azure Security Technologies

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">This wokrshop is designed to equip participants with the skills to identify, understand, and effectively respond to signs of suicidal intentions. Participants will explore the potential causes of suicidal thoughts, gain the knowledge necessary to help someone experiencing these thoughts stay safe and techniques to promote a supportive and proactive environment in the workplace.</span></span></strong></p></div></blockquote><div fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(30, 10, 60); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: justify;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"> </span></h3><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(111, 111, 110);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">This workshop focuses on:&nbsp;</span></strong></p><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style="color: rgb(111, 111, 110);"><li id="isPasted" style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Understanding the stigma and hidden impact on those who lose someone to suicide.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How suicide affects others, and what might cause suicidal thoughts and actions.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Recognising the difference between what someone intends and what actually happens - invent vs. impact or outcome.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Guidance on creating a safe environment for those at risk.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How to spot the signs and ask about suicidal thoughts.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How to refer someone to trained suicide first aiders.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="caret-color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></span></div></div><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 112, 37); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 112, 37); font-size: 24px;">Your takeaways&nbsp;</span></h6><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><sup fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 18px; color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51);">By the end of the workshop, participants will be equipped with the necessary tools to provide compassionate and effective first-aid support to those in need, fostering a safer and more supportive community.&nbsp;</span></sup></h6>

Starling

This workshop equips employees to recognise and respond to signs of suicidal intentions. Participants will learn about the causes of suicidal thoughts and gain tools to help individuals stay safe.

Suicide First Aid Lite

Virtual (on-line) event

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p></p><p>This course can be valuable for anyone who needs to write basic SQL or Transact-SQL queries. This includes anyone working with data as a data analyst, a data engineer, a data scientist, a database administrator or a database developer. It can also be useful for others peripherally involved with data, or wanting to learn more about working with data such as solution architects, students and technology managers.</p><p></p><p></p><p>This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.</p><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Transact-SQL</h3> <ul> <li>Work with schemas</li> <li>Explore the structure of SQL statements</li> <li>Examine the SELECT statement</li> <li>Work with data types</li> <li>Handle NULLs</li> </ul> <h3>2 - Sort and filter results in T-SQL</h3> <ul> <li>Sort your results</li> <li>Limit the sorted results</li> <li>Page results</li> <li>Remove duplicates</li> <li>Filter data with predicates</li> </ul> <h3>3 - Combine multiple tables with JOINs in T-SQL</h3> <ul> <li>Understand joins concepts and syntax</li> <li>Use inner joins</li> <li>Use outer joins</li> <li>Use cross joins</li> <li>Use self joins</li> </ul> <h3>4 - Write Subqueries in T-SQL</h3> <ul> <li>Understand subqueries</li> <li>Use scalar or multi-valued subqueries</li> <li>Use self-contained or correlated subqueries</li> </ul> <h3>5 - Use built-in functions and GROUP BY in Transact-SQL</h3> <ul> <li>Categorize built-in functions</li> <li>Use scalar functions</li> <li>Use ranking and rowset functions</li> <li>Use aggregate functions</li> <li>Summarize data with GROUP BY</li> <li>Filter groups with HAVING</li> </ul> <h3>6 - Modify data with T-SQL</h3> <ul> <li>Insert data</li> <li>Generate automatic values</li> <li>Update data</li> <li>Delete data</li> <li>Merge data based on multiple tables</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DP-080T00 Querying Data with Microsoft Transact-SQL training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DP-080T00 Querying Data with Microsoft Transact-SQL course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Design & Technology Courses (DT)

Data Skills

Teaching & Training

DP-080T00 Querying Data with Microsoft Transact-SQL

This live on-line training seminar provides an introduction for anyone who wants to learn more about the complex nature of domestic abuse. From spotting the early warning signs to the impact.  Sadly domestic abuse can be perpetrated by anyone and anyone can be a victim of domestic abuse.  It is a global societal issue and far more prevalent than many of us realise.
Latest statistics state that over £2.3 million people (aged 16 years and over) experience domestic abuse per year.
This equates to 1 in 4 women and 1 in 6 men
By attending this event you will gain an
• Increased understanding of domestic abuse
• Increased ability to recognise the early signs of domestic abuse 
• A PDF on next steps to support 
This on-line training workshop will introduce you to the types of domestic abuse and the tactics employed by the perpetrator.  By the end of the session attendees will feel confident in identifying domestic abuse and steps to support.  
This training workshop will provide the first step towards understanding a many layered and complex subject.  This will provide a good overview prior to delving deeper into specific forms of domestic abuse.
This training seminar will provide a good introduction for general public, frontline workers, volunteers, employers, managers, teachers, volunteers.
CPD credits are awarded with this workshop.
Attendees will receive handouts and an attendance certificate (if required).
This event is hosted by Julie Johns MBE. 
The workshop will be delivered as a 1 hour live Zoom event and is being offered at £30 per person. 

Safe Space Consultancy

Domestic Abuse

Family Assault

Child Protection

Independent Domestic Violence Advisor (IDVA)

Domestic Violence

Identifying Domestic Abuse (CPD).  A good introductory seminar for anyone who wants to learn about the complex nature of domestic abuse.  You will have increased knowledge of domestic abuse in general, an increased ability to identify the early signs of domestic abuse and knowledge of next steps to support.

Identifying Domestic Abuse

Early Bird

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

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