Name: Medical Receptionist Training - CPD Certified
Price: 42 GBP
Availability: InStock

<p><strong></strong><strong> Fall into Savings. Enjoy the biggest price fall this Autumn! </strong><strong></strong></p><p><strong></strong><strong> 14 in 1 "Management and Leadership" Bundle only at </strong><strong>£</strong><strong>79 </strong><strong></strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now!</strong></p><p>Tired of browsing and searching for a <strong>Management and Leadership </strong> course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Management and Leadership bundle that has everything you need to succeed in Management and Leadership and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Management and Leadership course that will enhance your skills and prepare you for the competitive job market.</p><p>Furthermore, to help you showcase your expertise, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Leadership and Management Training Course</li><li><strong> </strong><strong>Course 02: </strong>Diploma in Lean Leadership and Change Management</li><li><strong> </strong><strong>Course 03: </strong>Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong> </strong><strong>Course 04: </strong>Interpersonal Skills in Management</li><li><strong> </strong><strong>Course 05: </strong>Delegation Skills</li><li><strong> </strong><strong>Course 06: </strong>Giving and Receiving Feedback</li><li><strong> </strong><strong>Course 07: </strong>Motivational Interviewing</li><li><strong> </strong><strong>Course 08: </strong>Dealing With Difficult People Training Course</li><li><strong> </strong><strong>Course 09: </strong>Success- The 7 Skills To Success, Confidence &amp; Achievement</li><li><strong> </strong><strong>Course 10: </strong>Workplace Confidentiality</li><li><strong> </strong><strong>Course 11: </strong>Personal and Networking Skills</li><li><strong> </strong><strong>Course 12: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 13: </strong>Time Management</li><li><strong> </strong><strong>Course</strong> 14: Decision Making and Critical Thinking</li></ul><p>Enrol now to advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Benefits you'll get from choosing Apex Learning for this </strong><strong>training</strong><strong>:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>Curriculum</strong></p><p><strong> Course 01: Leadership and Management Training Course</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Leadership Training</li><li>Module 03: Management Training</li><li>Module 04: Culture Training</li><li>Module 05: Teamwork Training</li><li>Module 06: Business Culture Training</li></ul><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*14 = £84)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this bundle</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Management and Leadership expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Leadership and Management Skills Complete Diploma</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Leadership and Management Skills Complete Diploma</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Management and Leadership

General Admission

<p><strong>***</strong><strong>**Don't Spend More; Spend Smarter</strong><strong>***</strong></p><p><strong>Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in <strong>Real Estate Agent </strong>and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one <strong>Real Estate Agent </strong>bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand <strong>Real Estate Agent </strong>course that will enhance your skills and prepare you for the competitive job market.</p><p>Furthermore, to help you showcase your expertise in <strong>Real Estate Agent, </strong>we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Real Estate Agent Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Real Estate Agents | Online Course</li><li><strong>Course 02: </strong>Property Management</li><li><strong>Course 03: </strong>Social Housing and Tenant Management Level 2</li><li><strong>Course 04: </strong>Decision-Making</li><li><strong>Course 05: </strong>Property Law and Legislation</li><li><strong>Course 06: </strong>Understanding Wills and Probate Laws - Level 2</li><li><strong>Course 07: </strong>Sales: Psychology of Customers</li><li><strong>Course 08: </strong>Digital Marketing and Advertising Level 3</li><li><strong>Course 09: </strong>Customer Relationship Management</li><li><strong>Course 10: </strong>Assertiveness and Self Confidence Development</li><li><strong>Course 11: </strong>Effective Communication Skills</li><li><strong>Course 12: </strong>Dealing With Difficult People Training Course</li><li><strong>Course 13: </strong>Business Writing</li><li><strong>Course</strong> 14: Decision Making and Critical Thinking</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Real Estate Agent:</strong></p><ul><li>Pay once and get lifetime access to 12 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p><strong>Course 01: Real Estate Agents | Online Course</strong></p><ul><li>Estate Agent: An Introduction</li><li>Different Types of Estate Agents</li><li>Getting Started on the Job</li><li>Listing Property: Finding the Sellers</li><li>Valuation Process</li><li>Negotiating as Estate Agent</li><li>Selling Property: Finding the Buyers</li><li>Letting Property</li><li>Technology for Estate Agents</li><li>Regulation of Estate Agents</li></ul><p><strong>Course 02: Property Management</strong></p><ul><li>Introduction to Property Management</li><li>The Role and Responsibilities of a Property Manager</li><li>Listing Properties and Marketing</li><li>The Letting Process and Tenancy Agreement</li><li>The Property Management Process</li><li>Keeping Tenants Long Term</li><li>Regulations of Property Management</li><li>Changes in the UK Property Market: An Opportunity</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Real Estate Agent </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Real Estate Agent </strong>is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Real Estate Agent Training

<p>Our<strong> Level 2 Business Management</strong> course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations.</p><p>This<strong> Level 2 Business Management</strong> course will teach you more about what it takes to be a manager and business analyst.</p><p>Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The <strong>Level 2 </strong><strong>Business Management </strong>course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Level 2 Business Management course, the learner will be able to:</p><ul><li>Gain a thorough understanding of Business Management.</li><li>Understand the basic concepts of Human Resource Management.</li><li>Understand the basic concepts of Customer Relationship Management.</li><li>Understand the basic concepts of Performance Management.</li><li>Understand the basic concepts of Risk Management.</li></ul><p><strong>Why Choose Level 2 Certificate in Business Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong><em>***Level 2 Business Management Bundle Course</em></strong></p><ul><li><strong>Course 01: </strong>Level 2 Business Management</li><li><strong>Course 02: </strong>Level 7 Business Management Course<strong><br /></strong></li><li><strong>Course 03: </strong>Level 7 Diploma in Leadership and Management</li><li><strong>Course 04: </strong>Level 7 Diploma in Operations Management</li><li><strong>Course 05: </strong>Level 7 Life Coaching</li><li><strong>Course 06: </strong>Anger Management</li><li><strong>Course 07: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 08: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 09: </strong>Level 5 Diploma in Risk Management Course</li><li><strong>Course 10: </strong>Level 5 Diploma in Business Analysis</li><li><strong>Course 11: </strong>Level 4 Copywriting</li><li><strong>Course 12: </strong>Level 1 Business Management</li><li><strong>Course 13: </strong>Minute Taking Course</li><li><strong>Course 14: </strong>Workplace Stress Management</li><li><strong>Course 15: </strong>Dealing With Difficult People</li></ul><p><strong>***<em>Other Benefits of this Bundle Course</em></strong></p><ul><li><strong>Free 15 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Level 2 Business Management </strong><strong>course]</strong></p> <p><strong>***Level 2 Business Management***</strong></p><p>Detailed course curriculum of Level 2 Business Management</p><ul><li>Module 01: An Overview of Business Management</li><li>Module 02: Fundamental Concepts of Human Resource Management</li><li>Module 03: Fundamental Concepts of Customers Relationship Management</li><li>Module 04: Fundamental Concepts of Performance Management</li><li>Module 05: Fundamental Concepts of Risk Management</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>**Level 2 Business Management</strong></p><p>The course is ideal for individuals interested in business management and learning more about the business world and its administration.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>**Level 2 Business Management</strong></p><p>There are <strong>no specific</strong> requirements for this Level 2 Business Management course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Master of Business Management (MBM)

Business Leadership

FA Level 1

Business & Management

Institute of Leadership & Management (ILM)

Business Admin

Level 2 Business Management Training

<p>Give a compliment to your career and take it to the next level. This<strong> Certificate in Know Your Customer &amp; Customer Due Diligence </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Certificate in Know Your Customer &amp; Customer Due Diligence bundle will help you stay ahead of the pack.</p><p>Throughout the Certificate in Know Your Customer &amp; Customer Due Diligence programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Certificate in Know Your Customer &amp; Customer Due Diligence course, you will get <strong>10 premium courses, an original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Certificate in Know Your Customer &amp; Customer Due Diligence Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Certificate in Know Your Customer &amp; Customer Due Diligence</li><li><strong> Course 02: </strong>Customer Service Management</li><li><strong> Course 03: </strong>Customer Relationship Management</li><li><strong> Course 04: </strong>Sales: Psychology of Customers</li><li><strong> Course 05: </strong>Phone-Based Customer Service</li><li><strong> Course 06: </strong>The Formula to Talk with Strangers</li><li><strong> Course 07: </strong>Dealing With Difficult People Training Course</li><li><strong> Course 08: </strong>Public Speaking and Presentation Skill Course</li><li><strong> Course 09: </strong>Level 2 Microsoft Office Essentials</li><li><strong> Course 10: </strong>Time Management</li><li><strong> Course 11: </strong>Stress Management Training</li></ul><p>Enrol now in Certificate in Know Your Customer &amp; Customer Due Diligence to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Certificate in Know Your Customer &amp; Customer Due Diligence expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.<br /><br /><strong>Course Curriculum: </strong></p><p><strong>Certificate in Know Your Customer &amp; Customer Due Diligence</strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p>And 10 more courses ...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        115 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Certificate in Know Your Customer &amp; Customer Due Diligence bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Certificate in Know Your Customer &amp; Customer Due Diligence course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Cost of PDF Certificates is included in course price</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (Certificate in Know Your Customer &amp; Customer Due Diligence) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Know Your Customer (KYC)

Certified Cryptocurrency Investigator Course (CCI)

Certificate in Further Education & Training (Cert Ed)

IT Certifications

Certificate in Education & Training (CET)

ICDL (International Certification of Digital Literacy)

Certificate in Know Your Customer & Customer Due Diligence

<p>Give a compliment to your career and take it to the next level. This<strong> Leadership and People Management </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Leadership and People Management bundle will help you stay ahead of the pack.</p><p>Throughout the Leadership and People Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Leadership and People Management course, you will get <strong> 10 premium courses, an original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Leadership and People Management Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Leadership &amp; Management Diploma</li><li><strong> Course 02:</strong> Team Building Masterclass</li><li><strong> Course 03: </strong>Leadership Skills for The Future</li><li><strong> Course 04:</strong> People Management Skills Level 3</li><li><strong> Course 05: </strong>Equality and Diversity</li><li><strong> Course 06: </strong>Effective Communication Skills Diploma</li><li><strong> Course 07: </strong>Conflict Management</li><li><strong> Course 08: </strong>Change Management Level 3</li><li><strong> Course 09: </strong>Motivation Skills</li><li><strong> Course 10: </strong>Dealing With Difficult People Training Course</li><li><strong> Course 11:</strong></li></ul><p>Enrol now in Leadership and People Management to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Leadership and People Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.<br /><br /><strong>Course Curriculum: </strong></p><p><strong>Leadership &amp; Management Diploma</strong></p><ul><li>Understanding Management and Leadership</li><li>Leadership Theories</li><li>Improving Management and Leadership Performance</li><li>High Performance Teams</li><li>Motivating Employees</li><li>Organisational Skills</li><li>Talent Management</li><li>Succession Planning</li><li>Business Process Management<br />Communication Skills</li><li>Negotiation Techniques</li><li>Managing Meetings and Giving Feedback</li><li>Managing Change</li><li>Time Management</li><li>Stress Management</li><li>Emotional Intelligence in Leadership</li><li>Managing Conflict</li><li>Dealing with Office Politics</li><li>Risk Management</li><li>Corporate Responsibility and Ethics</li></ul><p>And 10 more courses ...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Leadership and People Management bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Leadership and People Management course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Cost of PDF Certificates is included in course price</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (Leadership &amp; Management Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Leadership and People Management

<p><strong></strong><strong> Fall into Savings. Enjoy the biggest price fall this Season! </strong><strong></strong></p><p><strong></strong><strong> 14 in 1 "Management Skills - Team Leadership Skills Training" Bundle only at </strong><strong>£</strong><strong>79 </strong><strong></strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now!</strong></p><p>Tired of browsing and searching for a <strong>Management Skills - Team Leadership Skills Training </strong>course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our Training experts are available for answering your queries on Management Skills - Team Leadership Skills Training and help you along your learning journey. Advanced audio-visual learning modules of these Training courses are broken down into little chunks so that you can learn Management Skills - Team Leadership Skills Training at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Management Skills - Team Leadership Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Management Skills - Team Leadership Skills Training certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01:</strong> Leadership and Management Training Course<strong><br /></strong></li><li><strong> </strong><strong>Course 02: </strong>Diploma in Lean Leadership and Change Management</li><li><strong> </strong><strong>Course 03: </strong>Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong> </strong><strong>Course 04: </strong>Interpersonal Skills in Management</li><li><strong> </strong><strong>Course 05: </strong>Delegation Skills</li><li><strong> </strong><strong>Course 06: </strong>Giving and Receiving Feedback</li><li><strong> </strong><strong>Course 07: </strong>Motivational Interviewing</li><li><strong> </strong><strong>Course 08: </strong>Dealing With Difficult People Training Course</li><li><strong> </strong><strong>Course 09: </strong>Success- The 7 Skills To Success, Confidence &amp; Achievement</li><li><strong> </strong><strong>Course 10: </strong>Workplace Confidentiality</li><li><strong> </strong><strong>Course 11: </strong>Personal and Networking Skills</li><li><strong> </strong><strong>Course 12: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 13: </strong>Time Management</li><li><strong> </strong><strong>Course</strong> 14: Decision Making and Critical Thinking</li></ul><p>Enrol now to advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Benefits you'll get from choosing Apex Learning for this </strong><strong>Training bundle</strong><strong>:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>Curriculum</strong></p><p><strong> Course 01: Leadership and Management Training Course</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Leadership Training</li><li>Module 03: Management Training</li><li>Module 04: Culture Training</li><li>Module 05: Teamwork Training</li><li>Module 06: Business Culture Training</li></ul><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*14 = £84)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
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                                        140 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>Anyone from any background can enrol in this Management Skills - Team Leadership Skills Training bundle.</p>
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        <div>Requirements</div>
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                            <p>Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
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        <div>Career path</div>
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                            <p>Having this Training expertise will increase the value of your CV and open you up to multiple job sectors.</p>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
            Included
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            <div> <p>You will get the PDF Certificate for the title course (<strong>Leadership and Management Skills Complete Diploma</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Leadership and Management Skills Complete Diploma</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

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Management Skills - Team Leadership Skills Training

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                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
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                <p>Accredited by </p>
                <p>CPD UK &amp; Quality License Scheme</p>
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                <b>Tutor Support:</b>
                <p>Unlimited support via email, till you complete the course</p>
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                <b>Recognised Certification:</b>
                <p>Accepted by thousands of professional bodies</p>
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                <b>Start Anytime:</b>
                <p>With 1 year access to the course materials</p>
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                <b>Online Learning:</b>
                <p>Learn from anywhere, whenever you want </p>
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<p>From this course, you will gain the essential leadership and communication skills. You will develop the skills to inspire, and motivate others and foster a positive work culture to drive success in any organisation.</p>
<h2><strong>This course at a glance </strong></h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Endorsed by Quality Licence Scheme</li>
<li>Learn the Leadership qualities</li>
<li>Understand different personality types</li>
<li>Get knowledge of the skills required to become a good leader</li>
<li>Learn to choose teammates to build a strong team</li>
<li>Understand how to deal with different varieties of people in your team</li>
<li>Learn the qualities and skills required to motivate and inspire your team</li>
<li>Understand how leaders deal with the crisis</li>
<li>Learn to develop a leader's charisma</li>
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<h2>Why Leadership Training Course right for you?</h2>
<p>This leadership training online course will help you gain specialised leadership skills and become a confident team leader. During the learning process, you will develop a leader's charisma, learn to deal with crisis and understand the strategies to handle difficult people. You will also learn about the skills required to inspire your team.</p>
<p>This leadership training course will also give you a comprehensive understanding of how you can choose perfect teammates and build a strong team. You will also be able to distribute your teammates as per their personalities and make the most of their skills and talent.</p>
<p>By the end of the course, you will have a comprehensive understanding of leadership qualities and know how to become a confident team leader and lead a team efficiently.</p>
<h2>Leadership Training Course Details</h2>
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            Accredited by             
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CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.<p></p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
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            Course Curriculum            
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                <p></p>
<h4>Leadership and Management - What Is a Leader</h4>
<ul>
<li>What Is a Leader</li>
<li>Leadership Skills - Inspire Your Team</li>
<li>Does a Leader Use Incentives</li>
<li>Develop a Leader's Charisma - Authority</li>
<li>How Leaders Deal with a Crisis</li>
<li>Is It Better to Be Feared or Liked</li>
<li>How to Handle Difficult People</li>
<li>Choosing People for Your Team</li>
<li>Personality Types</li>
<li>Conclusion</li>
</ul>
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            Who should take this course?            
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<p>This leadership training course is ideal for those who want to become successful team leaders in any domain. This online course is suitable for those who aspire to gain in-depth knowledge of leadership skills and qualities a leader should possess. Those who want to understand the techniques and attributes a leader utilises to lead a team successfully can also opt for this engaging and informative leadership training online course.</p>
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            Entry Requirements            
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<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li>
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            Assessment Method            
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<p>This leadership training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p>
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            Certification            
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<h4>Endorsed Certificate from Quality Licence Scheme</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
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</div><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p>
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										Are QLS courses recognised?									
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.</p>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.</p>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.</p>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.</p>
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										How to take online classes from home?									
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.</p>
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										Does age matter in online learning?									
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
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Lead Academy

Leadership Training Course Online

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Know how to get one-time visitors into devoted customers by mastering effective techniques! Fill in the gaps for better efficiency and productivity. Learn and develop more advanced skills to become a confident Customer Service Advisor. Enrol now to help make or break companies with your incredible skills because people remember how a company treated them more vividly than their products.</p><p>This premium QLS endorsed course comes with intensive study modules, dedicated tutor assistance, flexible learning opportunity and a globally recognised Customer Service certification all-together. Thus, successful completion of our course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class of this course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite course, enabling you to open up a vast world of this opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn Customer Service with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the c</strong><strong>ourse</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Assignment Help</li><li>QLS Endorsed Advisor Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum </strong></p><p><strong> Module :01</strong></p><ul><li>Understanding Customer Service</li><li>Identifying Customer Expectations</li><li>Providing Excellent Customer Service</li></ul><p><strong> Module: 02</strong></p><ul><li>Focusing on Your Customer</li><li>Customer Service and the Telephone</li><li>Handling Complaints</li><li>Enduring Stress during Customer Service</li></ul><p><strong> Module: 03</strong></p><ul><li>Communication Skills in Customer Service</li><li>Dealing With Challenges Assertively</li><li>Dealing With Difficult People</li><li>Dealing With Stress in Customer Service</li><li>Meeting Expectations</li><li>Setting Goals in Customer Service</li><li>Seven Steps to Customer Problem Solving</li><li>Telephone Techniques</li><li>The Fifth Critical Element - Measure It</li><li>The Fourth Critical Element - Be a Problem Solver</li><li>The Second Critical Element - Defined in Your Organization</li><li>The Sixth Critical Element - Reinforce It</li><li>The Third Critical Element - Given Life by the Employees</li><li>What is Customer Service</li><li>Who Are Your Customers?</li></ul><p><strong> Module: 04</strong></p><ul><li>Six Critical Elements in Customer Service</li><li>Understanding Leadership in Customer Service</li><li>Five Practices of Leadership in Customer Service</li></ul><p><strong> Module: 05</strong></p><ul><li>Asking the Right Questions</li><li>Close with Vocals</li><li>Closing Down the Voice</li><li>Cold and Warm Calls in Customer Service</li><li>Developing a Script</li><li>Did You Hear Me?</li><li>It's More Than Just a Phase</li><li>Negotiation Techniques in Customer Service</li><li>News from Within</li><li>Perfecting the Script in Customer Service</li><li>Phone Tag and Getting the Call Back</li><li>Sales by Phone</li><li>Saying No in Customer Service</li><li>Staying Out of Voice Mail Jail</li><li>Stress Busting</li><li>Taking Messages</li><li>This is My Mentor</li><li>To Serve and Delight in Customer Service</li><li>Verbal Communication Techniques</li><li>What's Missing in Telephone Communication?</li><li>Who are Your Customers?</li></ul><p><strong> Module: 06</strong></p><ul><li>Building the Future in Customer Service</li><li>Checklist for Success</li><li>Considerations in Tool Selection</li><li>Customer Relationship Management</li><li>Evaluating and Reviewing Your Program</li><li>Homegrown vs. Application Service Provider</li><li>Requirement Driven Product Selection</li><li>Strategies for Customer Retention</li><li>The Development Team</li><li>What CRM Is and Who It Serves</li></ul><p><strong>Module: 07</strong></p><ul><li>Getting Started</li><li>It Starts at the Top</li><li>Peer Training in Customer Service</li><li>How to Build Rapport</li><li>Learn to Listen</li><li>Manners Matter - Etiquette &amp; Customer Service (I)</li><li>Manners Matter - Etiquette &amp; Customer Service (II)</li><li>Handling Difficult Customers</li><li>Getting the Necessary Information</li><li>Performance Evaluations</li><li>Training Doesn't Stop</li><li>Wrapping Up</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Advisor Course certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of Customer Service can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        15 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>Our course is open for everyone. This course is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising Customer Service potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this course. So learners do not require any prior qualifications to enrol in this Customer Service course.</p>
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Kingston Open College

Learning & Development

Customer Care

Online Course Marketing

Customer Service

Service Design Courses (SDC)

ELS (Effective Learning Service)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Customer Service  - QLS Endorsed

<p><strong>Stress Management at Workplace Training Online</strong></p><p>Have you ever been in a stressful scenario before? Do you seek a way away from your current stressful environment? You will learn the abilities and strategies required to manage stress in this Stress Management course.</p><p>Cognitive therapy and stress-relieving techniques are both included in this stress management course. The effects of depression on the mind and body are discussed in stress management courses. Another module of this Stress Management program covers the connection between stress and the immune system. Stress Management also exemplifies several organizational techniques designed to promote a pleasant workplace for workers. You will know more about stress management and how to use it in everyday life by the time you complete the Workplace Stress Management course.</p><p>Participate in this thorough course on Stress Management to learn how to handle and ultimately overcome difficult situations!</p><p><strong>Learning Outcomes of Stress Management course</strong></p><p>After completing this Stress Management course, the learner will be able to:</p><ul><li>Gain a thorough understanding of workplace stress from the Stress Management course.</li><li>Stress Management helps to gain in-depth knowledge about rational and irrational beliefs.</li><li>Stress Management describes the ABC framework of REBT.</li><li>You can understand Cognitive Behavioural Therapy (CBT) in the workplace from this Stress Management course.</li><li>Stress Management will boost your knowledge about how to identify and Challenge distorted negative thoughts.</li></ul><p><strong>Special Offers of this Stress Management Course</strong></p><ul><li>This Stress Management Course includes a <strong>FREE PDF Certificate</strong>.</li><li><strong>Lifetime access</strong> to this Stress Management Course</li><li>Instant access to this Stress Management Course</li><li><strong>Get FREE Tutor Support</strong> from Monday to Friday in this Stress Management Course</li></ul><p><strong><em>Stress Management at Workplace Training Bundle Course</em></strong></p><ul><li><strong>Course 01:</strong> Stress Management</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03: </strong>Report Writing Course<strong><br /></strong></li><li><strong>Course 04: </strong>Level 5 Mental Health First Aid Certification<strong><br /></strong></li><li><strong>Course 05: </strong>Working at Height Training Course<strong><br /></strong></li><li><strong>Course 06: </strong>Facilities Management Diploma<strong><br /></strong></li><li><strong>Course 07: </strong>Equality and Diversity<strong><br /></strong></li><li><strong>Course 08: </strong>RIDDOR Training</li><li><strong>Course 09: </strong>Manual Handling Course</li><li><strong>Course 10: </strong>Level 2 Health and Safety in the Workplace Training<strong><br /></strong></li><li><strong>Course 11: </strong>Anger Management<strong><br /></strong></li><li><strong>Course 12: </strong>Recruitment Consultant Diploma<strong><br /></strong></li><li><strong>Course 13: </strong>Drug and Alcohol Awareness Training<strong><br /></strong></li><li><strong>Course 14: </strong>Minute Taking Course<strong><br /></strong></li><li><strong>Course 15: </strong>Level 4 Time Management Course<strong><br /></strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Stress Management: Stress Management at Workplace Training </strong><strong>course]</strong></p> <p><strong>Stress Management at Workplace Training</strong></p><p><strong><em>Course Curriculum of Stress Management at Workplace Training</em></strong></p><p>Industry Experts Designed this Stress Management: Stress Management course into 07 detailed modules.</p><ul><li>Module 01: Workplace Stress Management</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li><li>Module 07: Identifying and Challenging Distorted Negative Thoughts</li></ul><p><strong>Assessment Method of Stress Management at Workplace Training</strong></p><p>After completing each module of the Stress Management: Stress Management at Workplace Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Stress Management at Workplace Training</strong></p><p>After completing the MCQ/Assignment assessment for this Stress Management: Stress Management at Workplace Training course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Stress Management at Workplace Training</strong></p><p>This Stress Management at Workplace Training course is suitable for anyone whose work or personal life suffers from stressful thoughts.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Stress Management at Workplace Training</strong></p><p>Students who intend to enrol in this Stress Management course must meet the following requirements:</p><ul><li>Stress Management: Good command of the English language</li><li>Stress Management: Must be vivacious and self-driven</li><li>Stress Management: Basic computer knowledge</li><li>Stress Management: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Stress Management at Workplace Training</strong></p><p>This Stress Management at Workplace Training course will help candidates be complete and compatible in their professional careers.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Stress Management

Psychology Counselling

Counselling Skills

Anxiety Management

Centre for Counselling & Psychotherapy Training (CCPT)

Mental Health At Work

Stress Management at Workplace Training

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&lt;&lt; 8 in 1 "Medical Receptionist Training" - CPD Certified Bundle &gt;&gt;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Getting proper medical service is everyone&rsquo;s right. A responsible medical receptionist ensures that everyone gets adequate service.&nbsp;<a href="https://www.skill-up.org/course/medical-receptionist/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionists</strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>guide them through the procedures and solve their difficulties in getting the service in the hospital. There is an increasing demand for Expert Medical receptionists in this field. If this is your target, our&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist Training&nbsp;</strong>course can help you through.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist Training&nbsp;</strong>pack is designed in focus to ease your path become an expert medical receptionist and medical administrator. Within the course modules, there are numerous training materials on medical receptionist medical care communication, medical terminologies, clinical coding, medical administration, complex people management, and customer service. You will get essential IT training under this Medical Receptionist course curriculum. You will find guidance on how to manage pandemic risks also.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Doesn&rsquo;t it look seamless? Why waste time then? Have a great learning experience with us and make your future bright!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enroll now for a successful&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist&nbsp;</strong>career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Medical Receptionist Bundle Consists the Following Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 01:&nbsp;</strong>Medical Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 02:&nbsp;</strong>Communication Skills in Medical Care</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 03:&nbsp;</strong>Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 04:&nbsp;</strong>Clinical Coding &amp; Medical Administration</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 05:&nbsp;</strong>How To Deal With Difficult People Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 06:&nbsp;</strong>Microsoft Excel Complete Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 07:&nbsp;</strong>Pandemics: Risk, Impact &amp; Mitigation</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 08:&nbsp;</strong>Customer Service &ndash; Advanced</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome of Medical Receptionist Training:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Know the role and responsibilities of a medical receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Learn the terminologies needed for communication in medical care</li><li fr-original-style="" style="box-sizing: border-box;">Be trained to manage medical administration</li><li fr-original-style="" style="box-sizing: border-box;">Manage difficult people and situations at work</li><li fr-original-style="" style="box-sizing: border-box;">Understand customer service to the advanced level</li></ul><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Certificate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This bundle comes with a free <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited PDF Copy certificate+ Transcript</strong>(according to the Learner&#39;s Choice). For additional courses, it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;14.99</strong> per copy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Hard Copy certificate</strong> for <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;19.99</strong> per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;10</strong> for international students as delivery charge.</p></div></div><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Medical Receptionist Training - CPD Certified Description</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to learn more about&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist&nbsp;</strong>in-depth, this<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Medical Receptionist Training&nbsp;</strong>bundle is perfect for you. This package includes many courses that address all critical facets of&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist</strong>. You will gain the expertise and knowledge of the industry needed to advance your career in Medical Receptionist.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum for the Title course in this Medical Receptionist Bundle:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">➽</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Course 01:&nbsp;</strong>Medical Receptionist</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction to Medical and Clinical Administration</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Organise Schedules</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Maintaining Medical Records</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Effective Filing Systems in Medical Offices</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Confidentiality in a Medical Environment</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Controlling Stocks and Supplies</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Medical Jargon and Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Maintaining Workplace Safety</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Information Technology in Health Care</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Medical (Clinical) Coding and Billing</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Legal aspects and Ethics</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">----------and 7 more Courses----------</strong></p><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist Training</strong>&nbsp;is a course open for all but it can especially help people who are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Medical Practitioner</li><li fr-original-style="" style="box-sizing: border-box;">People looking for a job in a hospital or any other medical sector.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals who wants to enter the Medical Receptionist industry</li><li fr-original-style="" style="box-sizing: border-box;">Individuals who want to broaden their current Medical Receptionist knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to start a career in the healthcare field</li><li fr-original-style="" style="box-sizing: border-box;">Existing healthcare workers looking to gain Medical Receptionist skills</li><li fr-original-style="" style="box-sizing: border-box;">Administrative support staff looking to work in Medical Receptionist</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist Training&nbsp;</strong>bundle, you don&#39;t need any formal qualifications.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Receptionist Training&nbsp;</strong>course will provide helpful knowledge for the jobs below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist: &pound;18,000 - &pound;25,000</li><li fr-original-style="" style="box-sizing: border-box;">Health Administrator: &pound;20,000 - &pound;35,000</li><li fr-original-style="" style="box-sizing: border-box;">Patient Coordinator: &pound;21,000 - &pound;28,000</li><li fr-original-style="" style="box-sizing: border-box;">Medical Secretary: &pound;19,000 - &pound;30,000</li><li fr-original-style="" style="box-sizing: border-box;">Practice Manager: &pound;26,000 - &pound;40,000</li><li fr-original-style="" style="box-sizing: border-box;">Health Information Manager: &pound;31,000 - &pound;45,000</li></ul></section></div></div>

Skill Up

Administration

Flash Sale! CPD Certified| Career Focused 8-in-1 Premium Bundle| 1 Free PDF Certificate| New & Updated| Lifetime Access

Medical Receptionist Training - CPD Certified

<p>Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack.</p> <p>The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Dealing With Difficult People Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course</li><li><strong>Course 02: </strong>Workplace Confidentiality<strong><br /></strong></li><li><strong>Course 03: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 04: </strong>Anger Management</li><li><strong>Course 05: </strong>People Management Skills Level 3</li><li><strong>Course 06: </strong>Emotional Intelligence and Human Behaviour</li><li><strong>Course 07: </strong>Conflict Management<strong><br /></strong></li><li><strong>Course 08: </strong>Motivation Skills</li><li><strong>Course 09: </strong>Level 2 Mindfulness for Wellbeing</li><li><strong>Course 10: </strong>Stress Management Training</li><li><strong>Course 11: </strong>Effective Communication Skills Diploma</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge.</strong></p><p>Curriculum of <strong>Bundle </strong></p> <p><strong>Course 01: Dealing With Difficult People Training Course</strong></p> <ul> <li>Module 01: Difficult Promo</li><li>Module 02: Fundamentals</li><li>Module 03: Foundational Tips and Tools</li><li>Module 04: Difficult People - Relationships</li><li>Module 05: Difficult People - Solutions</li><li>Module 06: Problem - Solving</li><li>Module 07: Final Notes and Tips</li><li>Module 08: Bonus Video - dealing With Emotions &amp; Anger</li></ul> <p><strong>Course 02: Workplace Confidentiality<br /></strong></p> <ul> <li>Module 01: Introduction to workplace confidentiality</li><li>Module 02: Business Etiquettes and Types of Confidentiality</li><li>Module 03: The Importance of Confidentiality</li><li>Module 04: Confidentiality with Co-workers</li><li>Module 05: Preventing Confidentiality Breach</li><li>Module 06: How Employers Can Protect Confidential Information</li></ul> <p><strong>Course 03: Preventing Workplace Violence and Harassment Level 3</strong></p> <ul> <li>Workplace Management: Violence</li><li>Workplace Management: Harassment</li></ul> <p><strong>Course 04: Anger Management</strong></p> <ul> <li>Video 1</li><li>Video 2</li><li>Video 3 content 1 part A</li><li>Video 4 content 1 part B</li><li>Video 5 content 1 part C and content 2</li><li>Video 6 content 3</li><li>Video 7 content 4</li><li>Video 8 content 5</li><li>Video 9</li></ul> <p><strong>Course 05: People Management Skills Level 3</strong></p> <ul> <li>Introduction to Human Resources</li><li>Employee Recruitment and Selection Procedure</li><li>Employee Training and Development Process</li><li>Performance Appraisal Management</li><li>Employee Relations</li><li>Motivation and Counselling</li><li>Ensuring Health and Safety at the Workplace</li><li>Employee Termination</li><li>Employer Records and Statistics</li><li>Essential UK Employment Law</li></ul> <p><strong>Course 06: Emotional Intelligence and Human Behaviour</strong></p> <ul> <li>Module 01: Human Behaviour and Basic Psychological Process</li><li>Module 02: Evolutionary Perspective of Human Behaviour</li><li>Module 03: Human Intelligence</li><li>Module 04: Intelligence Test and Variations in Intelligence</li><li>Module 05: Learning and Conditioning</li><li>Module 06: Language and Communication</li><li>Module 07: Introduction to Emotion</li><li>Module 08: Emotion Influences Cognition</li><li>Module 09: Stress, Anger and Conflict</li><li>Module 10: Emotional Intelligence</li><li>Module 11: Self-Leadership</li><li>Module 12: Neuro-Linguistic Programming (NLP)</li></ul> <p><strong>Course 07: Conflict Management<br /></strong></p> <ul> <li>Unit 01: Introduction</li><li>Unit 02: Understand the Keys to Conflict</li><li>Unit 03: How Misunderstandings Arise and the Solution</li><li>Unit 04: Personality Types in Conflict</li><li>Unit 05: Escalation of Conflict</li><li>Unit 06: De-escalating Conflict</li><li>Unit 07: Closing Section</li></ul> <p><strong>Course 08: Motivation Skills</strong></p> <ul> <li>Introduction</li><li>Motivational Skills</li><li>Motivational Strategies</li><li>Conclusion</li></ul> <p><strong>Course 09: Level 2 Mindfulness for Wellbeing</strong></p> <ul> <li>Introduction &amp; First Concepts</li><li>Understanding &amp; Beating Anxiety</li><li>More Anti-Anxiety Skills &amp; Concepts</li><li>Conclusion</li></ul> <p><strong>Course 10: Stress Management Training</strong></p> <ul> <li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul> <p><strong>Course 11: Effective Communication Skills Diploma</strong></p> <ul> <li>Module 01: Business Communication</li><li>Module 02: Verbal and Non-verbal Communication</li><li>Module 03: Written Communication</li><li>Module 04: Electronic Communication</li><li>Module 05: Communicating with Graphic</li><li>Module 06: Effectively Working for Your Boss</li></ul><h2>
        
        <div>CPD</div>
    </h2>

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                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Dealing With Difficult People bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Finance Cert & Exam Prep

Professional Skills

Professional Skills Course (PSC)

Dealing With Difficult Customers

Trainers Course

Dealing With Difficult People

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">This is a course that will help you deal with difficult people, and help you see those difficult people as your best teachers - what we call in Zen &#39;troublesome buddhas&#39;. When we change our attitude from one of trying to avoid difficult people to one of seeing them as teachers, then can <em id="isPasted" fr-original-style="" style="box-sizing: border-box;">show you where you can grow and act with greater wisdom, compassion and kindness.&nbsp;</em>This is a companion course to my book of the same title (2021, Watkins) and my podcast series on this topic called &lsquo;Zen at the Sharp End&rsquo;.</span></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone wanting to learn how to respond to
difficult people and situations with more clarity and wisdom.
You might be someone who has a number of troublesome people in various quarters of your life, or perhaps you have one particularly enraging one, or you have brushed up against an array of them at different points in your life. You can see that there&rsquo;s often a pattern to your behaviour in relation to them and it usually causes pain &ndash; perhaps a great deal of pain. The only way we can grow is by facing this pain, acknowledging how we feel and how we&rsquo;ve reacted, and making a commitment to end this repeating pattern of suffering. I assume no previous experience with mindfulness or Zen (or indeed any kind of Buddhism), and by no means do you need to identify as a Buddhist or adhere to any beliefs.<br fr-original-style="" style="box-sizing: border-box;">
</p><div id="isPasted" title="Page 16" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 1</strong> we&#39;ll explore what a troublesome buddha is and what it means to start learning from the difficult people in our lives. Then in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 2</strong> we&#39;ll explore how our particular tendencies and habitual behaviours contribute to the difficulty of certain relationships - for example one person might get angry, while another person may react very apologetically. In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 3</strong>, I introduce what I&#39;d see as the first key skill to develop - awareness of body sensations and the importance of maintaining emotional regulation, and in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 4</strong> I guide a body scan meditation practice. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 5</strong> is about the second key skill: considering the possibility that you may not always be in the right. In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 6</strong> I guide a meditation on being with discomfort in the body, since our ability to be ok with discomfort as the emotional heat rises is very important. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 7</strong> is all about trying out new ways of behaving, and I guide a meditation on a Zen koan about dealing with conflict in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 8</strong>. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 9</strong> is about the subject of &nbsp;opinions, how they can contribute to the difficulty in our relationships and how we can learn to hold them more lightly. And in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">part 10</strong>, we explore shifting from a perspective of seeing ourselves and others as separate to one of connection and integration, where we might see everyone (including our difficult people) as just facets in one giant jewel.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each part includes a suggestion for an exercise or set of exercises to follow to help you embody the teachings of this course.</p></div>

Mark Westmoquette

Mindfulness

Awareness

Yoga

Relationships

A course for anyone wanting to learn how to respond to difficult people and situations with more clarity and wisdom, and to deeply learn about yourself through these troublesome relationships. You'll find out how difficult people can actually become our best teachers - what in Zen is called a troublesome buddha.

Zen and the Art of Dealing with Difficult People

Full price

Students, pensioners, or those struggling financially

Concession

<p><span>The Dealing with Difficult People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     </span></p>
<p><span>This Dealing with Difficult People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li>Earn an e-certificate upon successful completion.</li>
<li>Accessible, informative modules taught by expert instructors</li>
<li>Study in your own time, at your own pace, through your computer tablet or mobile device</li>
<li>Benefit from instant feedback through mock exams and multiple-choice assessments</li>
<li>Get 24/7 help or advice from our email and live chat teams</li>
<li>Full Tutor Support on Weekdays</li>
</ul>
<h3><b>Course Design</b></h3>
<p>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p>
<p>You are taught through a combination of</p>
<ul>
<li>Video lessons</li>
<li>Online study materials</li>
<li>Mock exams</li>
<li>Multiple-choice assessment</li>
</ul>
<h3><b>Certification</b></h3>
<p>Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Dealing with Difficult People </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Dealing With Difficult People AND Ourselves</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Insights and Strategies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 2)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 3)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final TIPS and Recommendations!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Creation

Dealing with Difficult People

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Dealing With Difficult People Training Course </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course at QLS Level 2</li><li><strong>Course 02: </strong>Dealing with Conflict at Work</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Workplace Harassment</li><li><strong>Course 05: </strong>Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> People Management Diploma</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Influencing and Negotiating</li><li><strong>Course 09:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 10:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 11: </strong>Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Dealing With Difficult People Training Course</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Dealing With Difficult People Training Course</strong>' today and Start Learning </p><p>This <strong>Dealing With Difficult People Training Course </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Dealing With Difficult People Training Course</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Dealing With Difficult People Training Course </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Dealing With Difficult People Training</strong> Course course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Dealing With Difficult People Training Course </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Dealing With Difficult People Training Course </strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Legal Practice Course (LPC)

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Dealing With Difficult People Training Course

<div>
        <div>
                            <div>
                    
                </div>
                            <div>
                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Accredited by </p>
                <p>CPD UK &amp; Quality License Scheme</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Tutor Support </p>
                <p>Unlimited support via email, till you complete the course</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Recognised Certification:</b>
                <p>Accepted by thousands of professional bodies </p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Start Anytime </p>
                <p>With 1 year access to the course materials</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Online Learning </p>
                <p>Learn from anywhere, whenever you want  </p>
            </div>
        </div>
    </div>
    
<div>
<h2><strong>This course at a glance </strong></h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Endorsed by Quality Licence Scheme</li>
<li>Learn why is it important to deal with challenging people in life.</li>
<li>Learn to handle difficult people.</li>
<li>Be able to adapt the problem-solving skills and use the same for dealing with people with difficult mindsets.</li>
<li>Learn the fundamental concepts of dealing with difficult people.</li>
<li>Understand the skills required to handle difficult people.</li>
<li>Learn the fundamentals of dealing with difficult people and ourselves.</li>
<li>Get to understand powerful insights and strategies to sidestep difficult people.</li>
<li>Learn various tips and tricks required to deal with challenging people.</li>
<li>Learn to avoid difficult emotions while dealing with challenging people.</li>
</ul>
</div>
<h2>Why Handling Difficult People Course right for you?</h2>
<p>This handling difficult people course online is designed to help anyone who has to work with a team or monitor a group and thus need to different variety of people. This online course will help you discover all the skills required to deal with some challenging people.</p>
<p>This handling difficult people course online aims to provide you with the strategies and knowledge required to understand other people and deal with them. This comprehensive online course will enhance your problem-solving skills and provide you with some essential tips and tricks for handling difficult people.</p>
<p>By the end of the course, you will have knowledge about dealing with difficult people at different places and will also learn to develop powerful insights and strategies to sidestep difficult people.</p>
<h2>Handling Difficult People Course Details</h2>
    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbb5">
            
            Accredited by             
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbb5">
            <div>
                
<p>
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbbf">
            
            Course Curriculum            
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbbf">
            <div>
                <p></p>
<h4>Introduction</h4>
<ul>
<li>Fundamentals of Dealing With Difficult People AND Ourselves</li>
<li>Powerful Insights and Strategies</li>
<li>Problem Solving Part 1! - Specific Techniques For Handling Difficult People</li>
<li>Problem Solving Part 2! - Specific Techniques For Handling Difficult People</li>
<li>Problem Solving Part 3! - Specific Techniques For Handling Difficult People</li>
<li>Final TIPS and Recommendations!</li>
<li>BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by!</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbc6">
            
            Who should take this course?            
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbc6">
            <div>
                <p></p>
<p>Anyone dealing with difficult people in their life or at work can go for this handling difficult people course. This comprehensive online course is also ideal for therapists and teachers who deal with various types of personalities. Anyone aspiring to accelerate their career or improve their job prospects can also opt for this popular online course.</p>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbcc">
            
            Entry Requirements            
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbcc">
            <div>
                <p></p>
<ul>
<li>There are no academic entry requirements for this Handling Difficult People Course and it is open to students of all academic backgrounds.</li>
<li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbd2">
            
            Assessment Method            
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbd2">
            <div>
                <p></p>
<p>This handling difficult people course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.</p>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bbb812bbd8">
            
            Certification            
        </h3>
        <div id="panelsStayOpen-collapse653bbb812bbd8">
            <div>
                <p></p>
<h4>Endorsed Certificate from Quality Licence Scheme</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
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	<p></p><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p>
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.</p>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.</p>
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.</p>
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										<p>Yes, you can pay via instalments at checkout.</p>
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.</p>
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
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Handling Difficult People Course Online

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 2 hours</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about life coaching</li> <li>Understand the core competencies and principles of life coaching</li> <li>Explore the various areas of life coaching</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert life coach</li> </ul> </div> </div> <div> <div> <div> <hr /> <div> <div> <div> <h3><strong>Managing Difficult People Training Program Course</strong></h3> <p>Master the skills you need to propel your career forward in life coaching. This course will equip you with the essential knowledge and skillset that will make you a confident life coach and take your career to the next level. This comprehensive difficult people course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this difficult people course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective life coaching practice and equip you with the essential skills, confidence and competence to assist you in the life coaching industry. You'll gain a solid understanding of the core competencies required to drive a successful career in life coaching. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for life coach or for people who are aspiring to specialise in life coaching.</p> <p>Enrol in this difficult people course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive difficult people course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this life coaching can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This difficult people course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This difficult people course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This difficult people course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Difficult People</td> </tr> <tr> <td><i></i></td> <td> Fundamentals of Dealing With Difficult People AND Ourselves </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Powerful Insights and Strategies </td> <td> </td> <td><span><i></i> 00:16:00</span></td> </tr> <tr> <td><i></i></td> <td> Problem Solving Part 1 - Specific Techniques For Handling Difficult People </td> <td> </td> <td><span><i></i> 00:13:00</span></td> </tr> <tr> <td><i></i></td> <td> Problem Solving Part 2 - Specific Techniques For Handling Difficult People </td> <td> </td> <td><span><i></i> 00:13:00</span></td> </tr> <tr> <td><i></i></td> <td> Problem Solving Part 3 - Specific Techniques For Handling Difficult People </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Final TIPS and Recommendations </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td><i></i></td> <td> Bonus Lecture. Learn How To Make Difficult Emotions Pass you by </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Managing Difficult People Training Program

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Dealing With Difficult People Training Course, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Dealing With Difficult People Training Course course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Dealing With Difficult People Training Course course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Dealing With Difficult People Training Course Program.</span></p><p><span>So enrol in our Dealing With Difficult People Training Course course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Dealing With Difficult People Training Course course can improve your Dealing With Difficult People Training Course perspective, regardless of your skill levels in the Dealing With Difficult People Training Course topics you want to master. If you're already a Dealing With Difficult People Training Course expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Dealing With Difficult People Training Course insights that will help you make the most of your time. This Dealing With Difficult People Training Course course will act as a guide for you if you've ever wished to excel at Dealing With Difficult People Training Course.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This Dealing With Difficult People Training Course course is a great place to start if you're looking to start a new career in Dealing With Difficult People Training Course field. This training is for anyone interested in gaining in-demand Dealing With Difficult People Training Course proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The Dealing With Difficult People Training Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Dealing With Difficult People Training Course, without any fuss.</span></p>						</div>
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							<p><span>This Dealing With Difficult People Training Course training will assist you develop your Dealing With Difficult People Training Course ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Dealing With Difficult People Training Course professional story and personalise your path to a new career. Furthermore, developing this Dealing With Difficult People Training Course skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
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NextGen Learning

<p>The '<strong>Dealing With Difficult People - Diploma</strong>' course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it's a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject.</p>
<p>From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The 'Problem-Solving' module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional.</p>
<p><strong>Learning Outcomes</strong></p>
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<li>Understand the core principles behind difficult behaviours and how to approach them.</li>
<li>Employ foundational strategies for managing challenging interactions.</li>
<li>Develop effective relationship management skills in difficult scenarios.</li>
<li>Master solution-focused techniques for resolving conflicts.</li>
<li>Gain insights into emotional self-management, particularly in dealing with anger.</li>
</ul>
<h3><b>Why choose this Dealing With Difficult People - Diploma?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Dealing With Difficult People - Diploma</b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Individuals seeking to improve their conflict resolution skills.</li>
<li>Professionals aiming to enhance their interpersonal communication.</li>
<li>Managers and team leaders looking to foster a positive workplace environment.</li>
<li>Customer service representatives dealing with challenging clients.</li>
<li>Anyone interested in personal development and effective communication.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Human Resources Manager</strong> - £35,000 to £50,000</li>
<li><strong>Customer Service Leader</strong> - £20,000 to £30,000</li>
<li><strong>Team Supervisor</strong> - £24,000 to £35,000</li>
<li><strong>Conflict Resolution Consultant</strong> - £30,000 to £45,000</li>
<li><strong>Corporate Trainer</strong> - £25,000 to £40,000</li>
<li><strong>Counsellor</strong> - £22,000 to £30,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Dealing With Difficult People - Diploma</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td>Module 05:  Difficult People - Solutions</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td>Module 06:  Problem - Solving</td>
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					<td>Module 07:  Final Notes and Tips</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td>Module 08:  Bonus Video - dealing With Emotions &amp; Anger</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Assignment</td>
				</tr>
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					<td>Assignment - Dealing With Difficult People - Diploma</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Chartered Institute of Personnel Development (CIPD)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Dealing With Difficult People - Diploma

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			<h2>Handling and Dealing with Difficult People
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							<p><span>Exhausted by demanding clients, passive-aggressive colleagues, or even frustrating family members? You're not alone. Difficult people are everywhere, and their negativity can drain your energy, hinder your productivity, and leave you feeling helpless. Introducing our comprehensive course, 'Handling and Dealing with Difficult People,' designed to empower corporate employees, teachers, customer care officers, and anyone seeking to enhance their interpersonal skills.</span></p><p><span>At the beginning of the Handling and Dealing with Difficult People course, you will gain a deep understanding of the fundamentals of dealing with difficult people. Plus, this course will help you master the art of self-control and discover the power of letting go of preconceived notions, allowing for more constructive interactions. Besides, this Handling and Dealing with Difficult People course will uncover the correlation between frustration and resistance and develop insights into strategies that defuse tense situations. You will also be introduced to versatile techniques for handling difficult people, such as negotiation, setting limits and boundaries, and nurturing healthier relationships.</span></p><p> </p><p><span>Furthermore, our Handling and Dealing with Difficult People course offers a range of solutions when dealing with angry individuals, including active listening, appropriate gift-giving, and understanding when it's best to walk away or maintain healthy boundaries. Benefit from our expert tips and discover recommended readings like 'Coping with Difficult People' and 'Angry All the Time: An Emergency Guide to Anger Control' to expand your knowledge further.</span></p><p><span>Stop letting difficult people push your buttons. Take control of your interactions and reclaim your emotional well-being. Enrol in 'Handling and Dealing with Difficult People' today and unlock the power of skilful communication.</span></p>						</div>
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			<h2> Why Choose Teachers Training
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			<p>Some of our features are:</p>		</div>
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										<span>This is a dedicated website for teaching</span>
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										<span>24/7 tutor support</span>
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										<span>Interactive Content</span>
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										<span>Affordable price</span>
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										<span>Courses accredited by the UK's top awarding bodies</span>
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										<span>100% online </span>
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										<span>Flexible deadline</span>
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			<h2> Entry Requirements
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			<p>No formal entry requirements. You need to have:


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										<span>Passion for learning</span>
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										<span>A good understanding of the English language</span>
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										<span>numeracy and IT</span>
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										<span>Desire for entrepreneurship </span>
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										<span>over the age of 16.</span>
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		</section>
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			<h2>Assessment</h2>		</div>
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							<p><span>The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. </span></p><p><span>After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.</span></p>						</div>
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			<h2>Certification</h2>		</div>
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							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Handling and Dealing with Difficult People</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Dealing With Difficult People AND Ourselves</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Insights and Strategies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 2)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 3)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final TIPS and Recommendations!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
				</tbody></table>

The Teachers Training

Master Your Emotions

Classroom Management

Teaching & Training

Handling and Dealing with Difficult People

Sheffield

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 34px; box-sizing: border-box;" fr-original-style="font-size: 34px;">Empower your team to successfully deal with difficult people or situations at work.</span>
<br fr-original-style="" style="box-sizing: border-box;">
</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Our 1-day Dealing with Difficult People Training provides your team with highly effective communication skills to handle challenging situations, identify early warning signs &amp; triggers, whilst creating more positive outcomes.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can&#39;t reason with unreasonable people. However, you can learn to apply proven techniques to diffuse tension early, develop stronger relationships and manage difficult people in the workplace more successfully.</p><ul fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">

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<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Manage early warning signs &amp; the key <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">triggers</strong> of anger.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain highly effective <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">listening</strong> skills.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to diffuse <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">aggressive</strong> situations.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to positively <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">influence</strong> people.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Avoid arguments, hostility &amp; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conflict</strong> between employees.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">T</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">op tips</strong> to handle difficult people at work.</li></ul><div fr-original-style="" style="box-sizing: border-box;">
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<img src="https://images.cademy.co.uk/4a9a442f-3a06-46ed-8163-31463c8c7aa8/0964cd30-f0f9-4ae2-a93f-2f789aa5fdbd/original.png" id="isPasted" style="width: 439px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 439px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;">
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</p><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Suitability</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Designed by expert trainers, our Dealing with Difficult People Training Course is perfect for</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">All Employees</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Supervisors</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Team Leaders</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Managers</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Anyone seeking to become more productive.</span></li></ul><div fr-original-style="" style="box-sizing: border-box;">
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<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 Day - 10am to 4pm.</strong></li>
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<li fr-original-style="" style="box-sizing: border-box;">Suitable for individuals or groups.</li>
<li fr-original-style="" style="box-sizing: border-box;">Choose a date that best suits your team&#39;s availability.</li>
<li fr-original-style="" style="box-sizing: border-box;">Includes certification.</li></ul>

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<section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Looking to Train Your Team?</span></strong></h2>Good news, we charge a &#39;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fixed day rate</strong>&#39; price.
<br fr-original-style="" style="box-sizing: border-box;">Whether you add x1 person or x15 people to your session, the cost remains the same.
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Live And Learn Consultancy

Conflict Resolution

Communication

Business Communication Skills

Conflict Management

Conflict

Workplace Communication

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

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