Name: Leadership Skills for Team Leaders - CPD Certified
Price: 279 GBP
Availability: InStock

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					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This HR &amp; Personnel Manager</span><span> has been specially designed to help learners gain a good command of HR &amp; Personnel Manager</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this HR &amp; Personnel Manager</span><span>, you will gain both practical and theoretical understanding of HR &amp; Personnel Manager</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</span></p></div>
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				<h2>Learning outcome</h2>
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										<span>Get a deep understanding of the HR &amp; Personnel Manager  just in hours not years</span>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span> Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want </span>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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				<h2>Why should I take this course?</h2>
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										<span>1+ hours of on-demand video lectures and downloadable resources.</span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module One: Human Resources Today</strong></td>
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					<td>▶</td>
					<td>Human Resources Today</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module Two: Recruiting and Interviewing</strong></td>
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					<td>Recruiting and Interviewing</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module Three: Retention and Orientation</strong></td>
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					<td>Retention and Orientation</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module Four: Following Up with New Employees</strong></td>
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					<td>Following Up with New Employees</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Five: Workplace Health &amp; Safety</strong></td>
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					<td>Workplace Health &amp; Safety</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module Six: Workplace Bullying, Harassment, and Violence</strong></td>
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					<td>Workplace Bullying, Harassment, and Violence</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Module Seven: Workplace Wellness</strong></td>
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					<td colspan="4"><strong>Module Eight: Providing Feedback to Employees</strong></td>
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					<td>Providing Feedback to Employees</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Module Nine: Disciplining Employees</strong></td>
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					<td>Disciplining Employees</td><td><span>🕐 00:17:00</span></td>
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					<td colspan="4"><strong>Module Ten: Terminating Employees</strong></td>
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					<td>Terminating Employees</td><td><span>🕐 00:10:00</span></td>
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Skill Up

HR Management

HR (Human Resources)

Manager Training

Trainers Course

Human Resources Management

HR Manager

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

HR & Personnel Manager

General Admission

<p>Embark on a transformative journey with '<strong>Training on Professional Massage or Bodywork Business</strong>.' This comprehensive course is designed to propel you into the world of massage and bodywork with entrepreneurial finesse. Picture yourself not just as a therapist, but as a successful business owner. The course starts with the basics, preparing you to welcome clients confidently. You'll learn the essentials of appointment scheduling, a fundamental aspect of client management. Imagine creating a welcoming home studio, where your clients experience tranquility and healing under your expert care.</p>
<p>As the course progresses, it delves into effective strategies to establish an online presence, a critical step in today's digital world. Learn the secrets of retaining clients and how to use free and affordable advertising methods to expand your reach. The curriculum also covers the practicalities of financial transactions, including taking credit card payments, and explores the expanding niches of mobile and couples massage. This course is not just about mastering massage techniques; it's about mastering the art of running a successful, client-focused business.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Master the fundamentals of setting up and managing a professional massage or bodywork business.</li>
<li>Develop skills in scheduling appointments and managing a home studio for optimal client experience.</li>
<li>Learn strategies for establishing a strong online presence and effective client retention.</li>
<li>Acquire knowledge of cost-effective advertising methods and financial transaction handling.</li>
<li>Understand the intricacies of mobile and couples massage as expanding business opportunities.</li>
</ul>
<h3><b>Why choose this Training on Professional Massage or Bodywork Business<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Training on Professional Massage or Bodywork Business<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring massage therapists planning to start their own business.</li>
<li>Experienced massage professionals aiming to enhance their business skills.</li>
<li>Entrepreneurs in the wellness industry seeking to diversify into massage or bodywork.</li>
<li>Individuals interested in mobile massage services and couples massage techniques.</li>
<li>Massage therapy students wanting to learn business aspects of the profession.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Massage Therapist</strong> - £19,000 to £30,000</li>
<li><strong>Wellness Entrepreneur</strong> - £25,000 to £40,000</li>
<li><strong>Home Studio Owner</strong> - £20,000 to £35,000</li>
<li><strong>Mobile Massage Therapist</strong> - £18,000 to £28,000</li>
<li><strong>Couples Massage Specialist</strong> - £22,000 to £32,000</li>
<li><strong>Spa Manager</strong> - £24,000 to £38,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Training on Professional Massage or Bodywork Business</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Training on Professional Massage or Bodywork Business</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Introduction</td>
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					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Before Taking Clients</td>
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					<td><i></i></td>
					<td>Secure Your Business Licence and Insurance</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td colspan="4">Scheduling Appointments</td>
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					<td><i></i></td>
					<td>Offering Multiple Ways to Book Appointments3</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Using a Cloud-Based Calendar</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td colspan="4">Home Studio Clients</td>
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					<td><i></i></td>
					<td>Receiving Clients in Your Home</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td colspan="4">Achieving an Online Presence</td>
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					<td><i></i></td>
					<td>Adding and Claiming Your Business on Google</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Conveying Essential Information on Your Homepage</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Client Retention</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Client Retention Strategies</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Free and Affordable Advertising</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Free and Affordable Advertising Strategies</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Taking Credit Card Payments</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using the Square Reader</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mobile Massage</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Massage at Accounting Firms</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Massage in Hotels</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Couples Massage</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Offer Couples Massage without Renting or Buying a Larger Space3</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Bar Professional Training Course (BPTC)

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Beauty Therapist

Training on Professional Massage or Bodywork Business

<p><strong>Unlock Your Online Business Potential!</strong></p><p>Are you ready to turn your entrepreneurial dreams into reality? Introducing our groundbreaking course: <strong>'How to Start Business Online'</strong>. ð</p><p>In today's digital age, the internet offers unparalleled opportunities for aspiring entrepreneurs to create and grow successful businesses. Whether you're a seasoned professional looking to expand your reach or a budding entrepreneur seeking guidance, this course is your ultimate roadmap to building a thriving online business from scratch. ð¼ð»</p><p> </p><p><strong>Why Choose 'How to Start Business Online'?</strong></p><p>Our comprehensive course is designed to equip you with the essential knowledge, strategies, and tools needed to launch and scale your online venture with confidence. Here are just a few reasons why this course stands out:</p><ol><li><strong>Expert Guidance:</strong> Learn from industry experts and seasoned entrepreneurs who have navigated the complexities of online business and achieved remarkable success.</li><li><strong>Practical Insights:</strong> Gain invaluable insights into the latest trends, best practices, and proven strategies for establishing a strong online presence and attracting your target audience.</li><li><strong>Actionable Resources:</strong> Access a treasure trove of actionable resources, including templates, case studies, and step-by-step guides, designed to streamline your journey from idea to execution.</li><li><strong>Community Support:</strong> Join a vibrant community of like-minded individuals who are committed to supporting and empowering each other on their entrepreneurial journey.</li><li><strong>Flexibility and Convenience:</strong> Enjoy the flexibility of learning at your own pace, from anywhere in the world, with 24/7 access to course materials and resources.</li></ol><p> </p><p><strong>Who is this for?</strong></p><p>Our course is tailored for anyone with a passion for entrepreneurship and a desire to harness the power of the internet to build a successful business. Whether you're a seasoned professional looking to transition into the online space or a complete novice eager to explore new opportunities, this course is for you. No prior experience or technical expertise is required - just a willingness to learn and a drive to succeed.</p><p> </p><p><strong>Career Path</strong></p><p>Upon completing our course, you'll be equipped with the knowledge, skills, and confidence to pursue a variety of exciting career paths, including:</p><ol><li><strong>Entrepreneurship:</strong> Launch your own online business and be your own boss, carving out a niche in the digital marketplace and reaping the rewards of your hard work and dedication.</li><li><strong>Digital Marketing:</strong> Explore opportunities in digital marketing, leveraging your newfound expertise to help businesses increase their online visibility, attract customers, and drive revenue.</li><li><strong>E-commerce Management:</strong> Dive into the world of e-commerce management, overseeing online storefronts, optimizing user experience, and maximizing sales opportunities in the competitive online landscape.</li><li><strong>Freelancing and Consulting:</strong> Offer your skills and expertise as a freelance consultant, helping businesses navigate the complexities of online business and achieve their goals.</li></ol><p> </p><p><strong>FAQs</strong></p><p><strong>Q: Is this course suitable for beginners?</strong> A: Absolutely! Our course is designed to cater to individuals of all skill levels, including beginners with little to no prior experience in online business.</p><p><strong>Q: How long does it take to complete the course?</strong> A: The duration of the course varies depending on your individual pace and schedule. However, most participants find that they can complete the course within a few weeks to a few months.</p><p><strong>Q: Will I receive a certificate upon completion?</strong> A: Yes, upon successfully completing the course requirements, you will receive a certificate of completion to showcase your newfound skills and knowledge.</p><p><strong>Q: Is there ongoing support available after completing the course?</strong> A: Yes, we offer ongoing support and access to our community platform where you can connect with fellow students and instructors, ask questions, and continue your learning journey.</p><p><strong>Q: Can I access the course materials on mobile devices?</strong> A: Yes, our course platform is fully optimized for mobile devices, allowing you to access course materials and resources anytime, anywhere.</p><p> </p><p>Don't let another day pass you by - seize the opportunity to transform your entrepreneurial dreams into reality with our 'How to Start Business Online' course. Enroll now and embark on the journey to online success! ðð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Starting a Business Online.</h4><div><div><ul><li><div>
<span></span><h5>
Starting a Business Online.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Creating a Business Plan and Technical Considerations.</h4><div><div><ul><li><div>
<span></span><h5>
Creating a Business Plan and Technical Considerations.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Online Marketing and Customer Retention Strategies.</h4><div><div><ul><li><div>
<span></span><h5>
Online Marketing and Customer Retention Strategies.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Scalability, Growth, and Data-Driven Decision Making.</h4><div><div><ul><li><div>
<span></span><h5>
Scalability, Growth, and Data-Driven Decision Making.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Building a Strong Brand and Adapting to Digital Trends.</h4><div><div><ul><li><div>
<span></span><h5>
Building a Strong Brand and Adapting to Digital Trends.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

How to Start Business Online

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Block Management Training Program: Efficiency and Proficiency. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Property Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the fundamentals of property management, including its importance, key concepts, and the role it plays in real estate.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Role and Responsibilities of a Property Manager:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dive into the multifaceted responsibilities of a property manager, from overseeing maintenance to managing relationships with tenants and stakeholders.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Listing Properties and Marketing:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn the art of property listing, effective marketing strategies, and how to showcase properties to attract potential tenants and buyers.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Letting Process and Tenancy Agreement:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the letting process, from screening tenants to drafting comprehensive tenancy agreements that protect both landlords and tenants.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Property Management Process:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into the day-to-day operations of property management, including maintenance, inspections, and addressing tenant concerns.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Valuation Process:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the valuation process to determine the market value of properties accurately, taking into account various factors influencing property prices.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Selling Property and Finding Buyers:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Acquire the skills necessary for successfully selling properties, including effective negotiation techniques and strategies for attracting potential buyers.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Keeping Tenants Long Term:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn best practices for tenant retention, fostering positive relationships, and implementing strategies to ensure long-term tenant satisfaction.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Regulations of Property Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Stay up-to-date with the latest legal and regulatory frameworks governing property management, ensuring compliance and mitigating risks.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Changes in the UK Property Market: An Opportunity:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the evolving landscape of the UK property market, identifying opportunities amid changes and disruptions, and adapting strategies for continued success.</li></ul></li></ol>

John Academy

Unlock success in property management with our Block Management Training Program: Efficiency and Proficiency. Master the essentials of property listing, marketing, and the letting process. Dive into valuation, selling strategies, and tenant retention. Stay compliant with property regulations and seize opportunities in the ever-evolving UK property market. Elevate your skills in real estate with practical insights and expert guidance. Enroll now for a comprehensive training experience that ensures efficiency and proficiency in your property management endeavors.

Block Management Training Program: Efficiency and Proficiency

<div>
	<h3><strong>Description</strong><b> </b></h3>
<p>Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts  and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress.</p>
<h3><strong>Who is the course for?</strong></h3>
<ul>
<li>Anyone who deals with customers on daily basis in any kind of job or business</li>
</ul>
<h3><strong>Entry Requirement</strong></h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path</strong></h3>
<ul>
<li>Sales Executive/Officer</li>
<li>Marketing Executive/Officer</li>
<li>Sales Manager</li>
<li>Marketing Manager.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and Retention Templates</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>First Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Second Lesson</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Third Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fourth Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fifth Lesson</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-Customer Service Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-Customer Service Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Customer Care

Online Course Creation

Customer Service

Service Design Courses (SDC)

Customer Service Course

<p><strong>Are you looking for a cost-effective and flexible way to enhance your team's skills and knowledge? Our B2B training bundle offers 13 essential courses to upskill your team and keep your business operations safe and compliant.</strong></p><p>Don't wait to upskill your team and take your business to the next level. Invest in our B2B training bundle TODAY and see the difference in your team's performance and business operations.</p><p><strong>Our comprehensive B2B bundle includes courses such as:</strong></p><ul><li><strong>Course 01: </strong>Food Hygiene Levels 2</li><li><strong>Course 02: </strong>Compliance Training Courses</li><li><strong>Course 03: </strong>Fire Safety Training</li><li><strong>Course 04: </strong>Emergency First Aid at Work</li><li><strong>Course 05: </strong>HACCP Level 3 Food Safety</li><li><strong>Course 06: </strong>General Data Protection Regulation (GDPR)</li><li><strong>Course 07: </strong>Safeguarding Adults and Children - Level 2</li><li><strong>Course 08: </strong>Workplace Health and Safety Level 2 Diploma</li><li><strong>Course 09: </strong>Anti Money Laundering (AML) - CPD Certified</li><li><strong>Course 10:</strong> Microsoft Excel</li><li><strong>Course 11: </strong>Leadership and management</li><li><strong>Course 12:</strong> Cyber Security</li><li><strong>Course 13:</strong> Sexual harassment prevention in the workplace</li></ul><p><strong>Keay Features </strong></p><ul><li>CPD Certification Service Accredited</li><li>Professional Video Training</li><li><strong>Free PDF Certificates</strong> included in the Course Price</li><li>Lifetime Access</li></ul><p>Our B2B Team training is delivered online, allowing your team to complete the courses at their own pace and on their own time. Our courses are designed to be engaging, interactive, and flexible, ensuring your team stays engaged and retains the information.</p><p>Our B2B training bundle is designed for the employees, ensuring that they can easily understand business compliance. Investing in our B2B training bundle means investing in the future of your business. With our courses, you can ensure that your team is equipped to handle any challenges that may arise.</p><p>By investing in our B2B bundle courses, businesses can demonstrate their commitment to employee development and create a culture of continuous learning and improvement. Our courses can help businesses to improve employee retention, productivity, and overall performance.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our B2B bundle courses cover a range of topics, including sexual harassment prevention in the workplace, cybersecurity, data protection, leadership and management skills, and more. They are ideal for businesses that want to upskill their employees and improve their knowledge in key areas.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our B2B bundle courses are designed for businesses that want to provide their employees with high-quality training on a variety of topics. The courses are suitable for businesses of all sizes and industries, including:</p><ol><li>Small businesses - £10,000 - £500,000 annual revenue</li><li>Medium-sized businesses - £500,000 - £10 million annual revenue</li><li>Large corporations - £10 million+ annual revenue</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Free PDF Certificates</strong></p></div>

                        </div>

Training Express

Top 13 B2B Courses for Team Training  | Training Express Specialisation

<p>ð Unlock the Secrets to Success with 'Profitable Insights in Brief' Course! ð</p><p> </p><p>Ready to elevate your business acumen and boost your profits? Discover the power of concise yet impactful knowledge with our exclusive online course - 'Profitable Insights in Brief.'</p><p> </p><p>ð What's Inside? In this dynamic course, you'll gain access to a treasure trove of invaluable insights distilled into easily digestible modules. Here's what awaits you:</p><ol><li><strong>Strategic Bite-Sized Lessons:</strong> Dive into focused lessons crafted by industry experts, offering practical strategies and actionable tips.</li><li><strong>Proven Business Techniques:</strong> Learn time-tested methodologies to enhance your decision-making, streamline operations, and maximize profitability.</li><li><strong>Efficiency Unleashed:</strong> Uncover shortcuts and efficiency hacks that save time and resources, propelling your business forward.</li><li><strong>Case Studies &amp; Real-Life Scenarios:</strong> Gain inspiration from real-world success stories and apply their principles to your own ventures.</li><li><strong>Interactive Learning:</strong> Engage in interactive exercises, quizzes, and discussions to solidify your understanding and retention of key concepts.</li></ol><p> </p><p>ð Who Is This For? Entrepreneurs, business owners, professionals, and anyone seeking to uplevel their business game will benefit from this course. Whether you're a startup enthusiast or a seasoned entrepreneur, 'Profitable Insights in Brief' is your gateway to success.</p><p> </p><p>Why Choose Us? â Expert-Led Curriculum: Learn from industry leaders and experienced professionals. â Flexibility &amp; Convenience: Study at your pace, anytime, anywhere, and on any device. â Practical &amp; Actionable: Gain insights you can immediately apply to drive real results. â Lifetime Access: Enjoy unlimited access to the course content and updates.</p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

Profitable Insights in Brief

<h2>Description</h2><p><span><strong>Sports Massage Diploma</strong></span></p><p><span>The Sports Massage Diploma Course offers guidance on everything a person needs to know, from techniques and theories on giving clients beneficial massages pertinent to their needs to establishing an individual practice and retaining clients; to build a successful career in sports massage. The course starts with the basics like what sports massage is, what makes it different from other types of massages and the history of its evolution into the profession it is today and then progresses into learning about the various subtypes of sports massages and the purpose behind each individual method. Sports massage has different effects that can be broken down into three main components, viz. Physical, psychological and physiological. How sports massage is beneficial to each area and the details about the individual benefits to the body before and after sports events are explained during the duration of the course. During the course, you will receive guidance on the various massage techniques that are in use in this therapy including Myofascial Release (MFR) Technique, Petrissage, Effleurage, Tapotement and Friction and also various other massage techniques. The Sports Massage Diploma Course will teach you how each technique works and the different methods that can be used within each technique. The Sports Massage Diploma Course will take you further than the theories and methods used in the therapy by teaching you how to utilise the skills learnt during the course in your own sports massage practice. You will learn tips on how to become successful in the profession, how to design an ambience that would be in alignment with the goals and expectations of your clients and the equipment that you would need for the same, both for day-to-day use as well as for specific types of treatment. To ensure that the business you run displays professionalism, competence and integrity, providing treatments that are high in quality to each and every client thereby encouraging customer retention, you will have to learn about the professional principles that have to be applied to the business and followed diligently. An area that is very important and often left unnoticed, that is covered by the Sports Massage Diploma Course is the maintenance of client records. In order to serve your clients in an optimum way, it is important that you know what information is required from your clients and how this information is treated. During the course, you will learn what information is to be collected and the legal stipulations pertaining to how the business records of your practice are to be stored and disposed of.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1: </strong>Human muscle system</span><br />
<span><strong>2: </strong>Sports Injuries</span><br />
<span><strong>3: </strong>Introduction to Sports massage</span><br />
<span><strong>4: </strong>Application Strategies</span><br />
<span><strong>5: </strong>General Massage Techniques </span><br />
<span><strong>6: </strong>Myofascial Release Techniques </span><br />
<span><strong>7: </strong>Petrissage Massage </span><br />
<span><strong>8: </strong>Sports Reflexology</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Sports Massage Course

<h2>Description</h2><p><span><strong>Human Resource Management Diploma</strong></span></p><p><span>Human Resource Management is a specialised area of management studies that deals with the processes to manage and bring people together so that the organisation realises its various goals. It is also important for achieving optimal effectiveness within an organisation in today's business environment. The course is a blend of theory with practice and will help the learners imbibe the best in HR practices and its core competencies. Learners will acquire knowledge about topics that range from human resources administration, recruitment and selection, labour management relations, training and development, organization and management, occupational health and safety, finance and accounting concepts, and human resources planning to compensation and benefits. The course helps the learner to understand the role and importance of the HR department and the HR manager in an organisation for its effective functioning. </span></p><p><span>The course will help the learners develop the skills in HR required in the industry. They will learn how to influence and advance their skills in order to achieve the many creative and innovative goals in an organisation. The course is not only beneficial for the fresher but also to the working professionals in the field. </span></p><p><span>The course is extensive and covers all areas of HR such as planning and organizing, to compensation management and performance appraisals. The course also gives an insight into multidisciplinary topics such as accounting, economics and others, important for strategic planning and decision-making. The course also emphasises on remuneration strategies, staff motivation, conflict analysis in organisations and strategies necessary for effective conflict resolution. This is an all-rounded course giving the learners knowledge about all vital aspects of HR. The learners will be prepared for roles that include HR specialist in global human resources, compensation benefits, employment relations and employee development. This course will also let us learn about the general responsibilities of an HR manager, will help comprehend the recruitment, selection and appraisal processes, gain knowledge of different work cultures and ethics, manage any change within the organisation and employ the best ways to manage the employees.</span></p><p><span>The course will be beneficial to those who want to pursue a career in recruitment, training and development and organization design management. It will also be highly beneficial to those working in the capacity of HR officer, senior HR officer, administrative head, placement officer, recruitment coordinator, recruiter, HR consultant, HR manager, training and development officer or learning and development officer. </span></p><p><span><strong>What You Will Learn</strong></span></p><p><span><strong>1:</strong> DEVELOPMENT OF HUMAN RESOURCE MANAGEMENT</span></p><p><span><strong>2:</strong> CORPORATE AND HR STRATEGY</span></p><p><span><strong>3:</strong> THE EMPLOYMENT ENVIRONMENT</span></p><p><span><strong>4:</strong> EMPLOYEE RECRUITMENT AND SELECTION</span></p><p><span><strong>5:</strong> INTEGRATING NEW EMPLOYEES</span></p><p><span><strong>6:</strong> MANAGING PERFORMANCE</span></p><p><span><strong>7:</strong> MANAGING ABSENCE AND RETENTION</span></p><p><span><strong>8:</strong> EMPLOYEE GRIEVANCE, DISCIPLINE AND DISMISSAL</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Human Resource Management Diploma Course

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Leadership Skills for Team Leaders </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Leadership Skills for Team Leaders </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Leadership Skills for Team Leaders</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Leadership Skills for Team Leaders bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Leadership Skills for Team Leaders </strong>course provides complete 360-degree training on Leadership Skills for Team Leaders. You'll get not one, not two, not three, but <strong>twenty-five </strong>Leadership Skills for Team Leaders courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Leadership Skills for Team Leaders courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Leadership Skills for Team Leaders Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Leadership Skills Training: Become an Inspiring Team Leader</li><li>Course 02: Leadership Skills For Organisational Development</li><li>Course 03: Leadership &amp; Management Training Course</li><li>Course 04: Inspirational Leadership Skills: Practical Motivational Leadership</li><li>Course 05: Team Management</li><li>Course 06: Quality Management</li><li>Course 07: Talent Management</li><li>Course 08: Workplace Stress Management</li><li>Course 09: Time Management</li><li>Course 10: Influencing and Negotiation Skills</li><li>Course 11: Developing Effective Stakeholder Relationships for Leaders</li><li>Course 12: Courageous Communication Strategies for Lead</li><li>Course 13: Dealing With Difficult People - Diploma</li><li>Course 14: Public Speaking: Presentations like a Boss</li><li>Course 15: Stakeholder Management</li><li>Course 16: Project Management</li><li>Course 17: Customer Relationship Management</li><li>Course 18: Risk Management</li><li>Course 19: Corporate Risk And Crisis Management</li><li>Course 20: Business Etiquette Mastery</li><li>Course 21: Conflict Resolution</li><li>Course 22: Motivational Mentorship: Inspiring Personal and Professional Growth</li><li>Course 23: Performance Management</li><li>Course 24: Employee Engagement and Retention Strategies</li><li>Course 25: Corporate Relationship Goals for Success</li></ul> <p>The <strong>Leadership Skills for Team Leaders </strong>course has been prepared by focusing largely on Leadership Skills for Team Leaders career readiness. It has been designed by our Leadership Skills for Team Leaders specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Leadership Skills for Team Leaders Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership Skills for Team Leaders bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Leadership Skills for Team Leaders Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leadership Skills for Team Leaders Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Leadership Skills for Team Leaders course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Leadership Skills for Team Leaders </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Leadership Skills for Team Leaders lessons</li><li>One to one assistance from Leadership Skills for Team Leadersprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Leadership Skills for Team Leaderscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Leadership Skills for Team Leaders courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Leadership Skills for Team Leaders certificate and transcript on the next working day</li><li>Easily learn the Leadership Skills for Team Leaders skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Leadership Skills for Team Leaders </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership Skills for Team Leaders</li></ul><p><strong>This course is suitable for anyone interested to further progress there career in:</strong></p><ul><li>Level 2 Certificate in Principles of Team Leading (RQF)</li><li>Level 2 Certificate in Principles of Team Leading (VRQ)</li><li>Level 2 Diploma in Team Leading (RQF)</li><li>Level 3 Diploma in Team Leading and Supervision (RQF)</li><li>City &amp; Guilds Level 2 Certificate in Leadership and Team Skills</li><li>Institute of Leadership &amp; Management</li><li>City &amp; Guilds Level 3 Award in Leadership and Management</li><li>City &amp; Guilds Level 3 Certificate in Leadership and Management</li><li>City &amp; Guilds Level 5 Award in Leadership and Management</li><li>CMI Level 5 Award in Professional Team Coaching</li><li>cmi level 3 diploma in principles of managment and leadership</li><li>level 3 award in management and leadership</li><li>the institute of leadership &amp; management</li><li>city &amp; guilds level 7 certificate in leadership and management</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Leadership Skills for Team Leaders </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Leadership Skills for Team Leaders</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Leadership Skills for Team Leaders </strong>career because this course includes various courses as a bonus. This Leadership Skills for Team Leaders is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leadership Skills for Team Leaders career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Learning & Development

Global Leadership

Business Leadership

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Leadership Skills for Team Leaders - CPD Certified

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

55354 Administering Office 365

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2 x 2.5 hour workshop is for healthcare managers &amp; leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a small group of maximum 12 delegates, we will spend time exploring 6 elements of retention over the 2 sessions; discussing &amp; sharing experiences, whilst considering practical actions that can lead to improved staff retention.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop takes place over 2 parts; each session is 2.5hours, each session is 2 weeks apart. Delegates are to attend each session to gain the full insight from the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 2 - TBC 9.30am-12pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshop is delivered via Zoom, you will receive your link to attend the workshop after booking.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information please contact us at: info@thedevelopmentpeople.co.uk</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an open workshop, if you would like a bespoke or in-house programme for your organisation please contact us.</p>

The Development People

Adult Leadership & Management (ALM)

Motivation

Leadership

Team Leader

Business & Management

Professional Development

Healthcare

Management Skills

This 2 x 2.5 hour workshop is for healthcare managers & leaders that want to explore staff retention, how it is effecting their organisation, and consider what they can do to improve.

Staff Retention Workshop - Part 1 & 2

Single Place

2 x Places

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

EC-Council Certified Cybersecurity Technician (C|CT)

<div>
<div>
<h1>Introduction:</h1>
<p>Staff retention is a growing concern, but by having a proper staff retention strategy in place you'll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue - it's much more beneficial to the business to keep current employees satisfied in their job.</p>
<p>Understanding your employees and having proper retention strategies in place is key to retaining employees long-term. This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.</p>
<h1>You Will Learn:</h1>
<ul>
<li>What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.</li>
<li>How to come up with a competitive compensations and benefits plan.</li>
<li>How to encourage career advancement and growth opportunities in your company.</li>
<li>The benefits of flexible working, both to the employer and employee.</li>
<li>How to implement various training and development techniques and the benefits of encouraging training in the workplace.</li>
</ul>
<h1>Benefits of Taking This Course:</h1>
<ul>
<li>You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.</li>
<li>You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.</li>
<li>You will gain insight into retaining a positive and motivated body of staff.</li>
<li>You will learn the benefits that retaining your staff can bring to your business.</li>
<li>Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.</li>
</ul>
</div>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Staff Retention Techniques Introduction</li>
<li>Module 2: Compensation and Benefits</li>
<li>Module 3: Career Advancement and Opportunities for Growth</li>
<li>Module 4: Flexible Work Schedules</li>
<li>Module 5: Training and Development</li>
</ul>

OnlineCoursesLearning.com

Staff Retention Techniques

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.</p><p></p>Overview<p>What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams</p><p></p><p>The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.</p><p></p>Prerequisites<p></p><li>A proficient understanding of basic functional experience with Microsoft 365 services.</li>  <li>A proficient understanding of general IT practices, including using PowerShell.</li><p></p></div><div id="course-pills-2"><h3>1 - Explore Microsoft Teams</h3> <ul> <li>Explore capabilities in Microsoft Teams</li> <li>Explore Microsoft Teams integration with Microsoft 365</li> <li>Explore Microsoft Teams integration with Microsoft Power Platform</li> <li>Illustrate Microsoft Teams architecture</li> <li>Describe Microsoft Teams with Microsoft 365 Groups</li> <li>Describe Microsoft Teams with SharePoint and OneDrive</li> <li>Describe Microsoft Teams with Exchange</li> <li>Understand Microsoft Teams certified solutions</li> </ul> <h3>2 - Plan and deploy Microsoft Teams</h3> <ul> <li>Designate Teams admin roles</li> <li>Understand Teams management tools</li> <li>Plan for Teams rollout</li> <li>Plan for Teams adoption</li> <li>Plan for Teams licensing</li> <li>Deploy Microsoft Teams clients</li> </ul> <h3>3 - Implement lifecycle management and governance for Microsoft Teams</h3> <ul> <li>Plan for lifecycle management</li> <li>Plan for Teams governance</li> <li>Manage Microsoft 365 Groups creation</li> <li>Configure Microsoft 365 Groups expiration policy</li> <li>Configure Microsoft 365 Groups naming policy</li> <li>Plan policy assignment for users and groups</li> <li>Create and manage policy packages</li> <li>Manage Teams preview features using Teams update policies</li> <li>Create and manage teams templates and template policies</li> </ul> <h3>4 - Monitor your Microsoft Teams environment</h3> <ul> <li>Monitor Microsoft Teams usage reports</li> <li>Monitor Microsoft 365 usage reports</li> <li>Interpret Microsoft Adoption Score</li> <li>Manage user access with Azure Active Directory access reviews</li> <li>Monitor the Microsoft 365 network connectivity dashboard</li> <li>Manage Teams notifications and alerts</li> <li>Manage feedback policies</li> </ul> <h3>5 - Manage access for external users</h3> <ul> <li>Understand features in Azure Active Directory</li> <li>Work with external users in Microsoft Teams</li> <li>Manage access for external users</li> <li>Manage external collaboration in Azure AD</li> <li>Manage external collaboration in Microsoft 365</li> <li>Manage external access in Microsoft Teams</li> <li>Manage guest access in Microsoft Teams</li> <li>Manage file sharing in SharePoint and OneDrive</li> </ul> <h3>6 - Implement security for Microsoft Teams</h3> <ul> <li>Configure conditional access and multifactor authentication for Microsoft Teams</li> <li>Configure Safe Attachments for Microsoft Teams</li> <li>Configure Safe Links for Microsoft Teams</li> <li>Examine the Defender for Cloud Apps</li> <li>Monitor security reports for Microsoft Teams</li> <li>Plan and configure enhanced encryption policies</li> </ul> <h3>7 - Implement compliance for Microsoft Teams</h3> <ul> <li>Create and manage sensitivity labels</li> <li>Create and manage retention policies</li> <li>Create and manage Data Loss Prevention policies</li> <li>Deploy communication compliance</li> <li>Enable scoped directory search</li> <li>Create information barrier policy</li> <li>Create security and compliance alerts for Microsoft Teams</li> </ul> <h3>8 - Plan and configure network settings for Microsoft Teams</h3> <ul> <li>Examine network requirements for Microsoft Teams</li> <li>Plan for network deployment using Network Planner</li> <li>Configure network ports and protocols for Microsoft Teams</li> <li>Implement Quality of Service</li> <li>Configure reporting labels for location-enhanced Call Analytics reports</li> <li>Configure tenant data for Call Quality Dashboard reports</li> <li>Assess network readiness</li> <li>Manage network topology</li> </ul> <h3>9 - Create and manage teams</h3> <ul> <li>Create teams</li> <li>Create a team from existing resources</li> <li>Plan and create org-wide teams</li> <li>Manage teams</li> <li>Manage users in a team</li> <li>Configure dynamic membership</li> <li>Archive restore and delete a team</li> </ul> <h3>10 - Manage collaboration experiences for chat and channels</h3> <ul> <li>Create and manage channels in a team</li> <li>Create and manage Teams policies for channels</li> <li>Configure teams settings</li> <li>Create and manage messaging policies</li> <li>Manage channel moderation</li> <li>Manage access to channels</li> </ul> <h3>11 - Manage apps for Microsoft Teams</h3> <ul> <li>Explore apps in Microsoft Teams</li> <li>Describe admin settings for Teams apps</li> <li>Manage access to Teams apps at the organization level</li> <li>Create and manage app permission policies</li> <li>Create and manage app setup policies</li> <li>Manage permissions and consent for Teams apps</li> <li>Plan and configure connectors</li> <li>Manage custom apps uploads</li> <li>Publish custom apps to Microsoft Teams</li> <li>Manage purchasing of apps in the Microsoft Teams app store</li> <li>Customize the organization's app store</li> <li>Customize the branded experience of an app</li> </ul> <h3>12 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>13 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>14 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>15 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>16 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>17 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>18 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>19 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>20 - Troubleshoot audio, video, and client issues</h3> <ul> <li>Troubleshoot Teams</li> <li>Collect and identify logs</li> <li>Clear Microsoft Teams client cache</li> <li>Identify issues with call analytics</li> <li>Identify issues with Call Quality Dashboard</li> <li>Use Power BI to analyze Call Quality Dashboard data</li> <li>Identify issues with the Direct Routing Health Dashboard</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft MS-700

Microsoft Teams

MS-700T00 Managing Microsoft Teams

Client Retention Certification <br /><br />Each business should manage disappointed clients every once in a while. Seeing how to determine client complaints so they return later on is critical to growing a business' benefits and notoriety. In this course, you will realize how fruitful organizations deal with hold their clients and how they utilize the standards of incredible client assistance to rapidly resolve objections. You will figure out how to speak with troublesome clients, how to utilize grievances as a chance to improve and how your demeanor can have a significant effect in settling a difficult circumstance. <br /><br />You Will Learn: <br /><br />Why each client merits remarkable help and how to react if a client submits an outlandish question <br /><br />The most effective method to cause a client to feel esteemed and regarded <br /><br />The most effective method to tune in to a client, show sympathy and pose the correct inquiries when they submit a question <br /><br />Why staff need to have adequate foundation information on the items and administrations they are selling <br /><br />Why critical thinking is a key ability you should create to appease a disappointed client <br /><br />Advantages of Taking This Course: <br /><br />On the off chance that you work in client care or aftersales, this course will show you how to determine client complaints rapidly and productively <br /><br />In the event that you direct representatives who work in client assistance, this course will assist you with investigating issues and improve consumer loyalty <br /><br />The relational abilities you will learn on this course are appropriate to other business circumstances, for example, haggling in gatherings <br /><br />This course will help you rethink client objections as a chance to improve the business, which thus will expand income

Customer Retention

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Talent Management &amp; Employee Retention Techniques?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Talent Management &amp; Employee Retention Techniques</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Talent Management &amp; Employee Retention Techniques</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Talent Management &amp; Employee Retention Techniques </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 1: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Welcome to the Course</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Course Highlights</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Quick Activity</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 2: Core Concepts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What does Talent Management Mean</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Steps for Talent Management Process</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Meaning of Talent Acquisition</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: 4 Tips to Hire the Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Training &amp; Developing Employees + Quick Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 6: Why Companies Spend Million Dollars in Training &amp; Development</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 7: Why Employee Retention is Important for a Company</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 8: Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 3: Best Employee Retention Strategies That Actually Work</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Why These Strategies Are So Useful</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: 1st Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: 2nd Retention Strategy</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Quick Activity - Here's How to Use It</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 4: Employee Benefits &amp; Retention Strategies Used by World's Top Companies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1:  Section Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: How Google Takes Care of its Employees</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: How Microsoft Retains it's Employees</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Key Takeaway</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 5: Practical Tips to Retain Employees in Your Organisation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Offer Quick Incentives</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Show Career Growth</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Praising &amp; Rewarding</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Make it Convenient</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 5: Sponsor Education</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 6: Bonus Section: Building a Strong Relation with Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: 3 Words to Retain Your Best Employees</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 7: Conclusion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Talent Management &amp; Employee Retention Techniques</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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