Name: Professional Certificate Course in Business Continuity Planning in London 2024
Price: 38 GBP
Availability: InStock

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency First Aid at Work covering the full HSE syllabus</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Suitable for people with English as a Second Language and equivalent to 6 hours CPD</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. This is&nbsp;a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is also an excellent annual refresher for the fully regulated FAW and EFAW courses to ensure you remain HSE compliant.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course is an excellent First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to comply with the HSE requirements to be a First Aider.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections&nbsp;fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect&nbsp;serious&nbsp;illness or injury, you should always seek immediate professional medical advice.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact&nbsp;<a href="mailto:emma@firstaidforlife.org.uk" style="color: rgb(5, 104, 156); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(5, 104, 156);">emma@firstaidforlife.org.uk</a></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Action in an emergency</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Keep yourself safe</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Priorities of Treatment</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Preparing for an emergency</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Helpful information</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What to put in your First Aid kit</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Information to give the Emergency Services</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Role of the First Aider</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Primary Survey &ndash; How to help in an Emergency</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Danger</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Response</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Airway</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Breathing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unresponsive and Breathing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recovery Position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to put someone into the Recovery position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to put a baby into the recovery position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Secondary Survey</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Heart Attack and Angina</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unconscious and not breathing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Resuscitation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Resuscitation &ndash; Child</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Resuscitating a Baby</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hygiene during CPR</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Compression only Resuscitation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Breathing Problems</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Choking</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to help a Choking adult</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to help a choking child</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to help a choking baby</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Asthma</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What causes asthma</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to help in an asthma attack</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Management of Asthma in a child care setting</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Panic Attacks and hyperventilation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anaphylactic Shock</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Wounds and bleeding</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to treat a bleeding wound</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dressings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embedded objects</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How much blood can you afford to lose?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Shock</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Treatment of Shock</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Symptoms of Shock</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Knocked out teeth</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Internal Bleeding</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Amputated parts</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Eye injuries</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nose bleeds</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Objects in nose</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Objects in ears</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Types of Wounds</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Fainting</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Burns</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Poisoning</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Breaks, Sprains and Dislocations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How do you know if they have broken a bone?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Treatment for soft tissue injuries or possible closed fractures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Types of Fractures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When to call an ambulance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dislocation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Bandaging</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Slings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Head Injuries</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spinal Injuries</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spinal Injury Basics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Log rolling someone into recovery position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Major Crush injury &ndash; 15 minute rule</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Fitting / Seizures / Convulsions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical conditions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Useful advice</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Accident forms</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final Lesson, Quiz and Certificate</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

First Aid for Life

First Aid At Work

First Aid for Work – Emergency First Aid at Work and annual refresher for regulated training

General Admission

Kuala Lumpur

<section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this Training Course</strong></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nearly half of the world&rsquo;s petroleum regimes involve some form of production sharing between Contractors and their Host Country. This 3 full-day course examines the operational, fiscal and legal aspects of the different types of Production Sharing Contracts (PSC) in use around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Fiscal System of the PSC is analysed using discounted cash-flow model to illustrate the impact on investment criteria such as net present value, internal rate of return and pay-out from changes in factors such as cost recovery, profit sharing, royalty and income tax.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition to the provisions within the four-corners of the PSC, the agreements related to the various stages of petroleum operations such as Bidding, Exploration, Development, Production and Decommissioning are examined. They include joint venture operations, drilling and well services and agreements for the sale of crude oil and natural gas. Discussions of these agreements will be illustrated with the use of detailed Checklists.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The final session covers emerging issues that will impact the future of PSC operations such as International Dispute Resolution, transfer of Late Life Assets, Global Climate Change, and International and Bilateral Investment Treaties and Trade Sanctions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course can also be offered through Virtual Instructor Led Training (VILT) format.</p></section><section fr-original-style="" style="box-sizing: border-box;"><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By attending this Training Course, the participants will will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand</strong>&nbsp;the types of PSCs used by host governments to promote the exploration and development of their petroleum resources.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss and apply</strong>&nbsp;economic decision-making criteria that is relevant to petroleum development.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand</strong>&nbsp;the various types of commercial agreements related to petroleum operations under a PSC.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Develop</strong>&nbsp;a strategy for negotiating the terms and conditions of the PSC and related agreements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effectively participate</strong>&nbsp;in operational decisions concerning emerging issues that affect PSC operations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specific focus is given to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The structure of a PSC in terms of Commercial, Technical, Legal and Administrative provisions</li><li fr-original-style="" style="box-sizing: border-box;">The interrelationship between contract provisions and economic decisions</li><li fr-original-style="" style="box-sizing: border-box;">Explanation and analysis of key provisions in service, construction and sales contracts that are used in implementing a PSC</li><li fr-original-style="" style="box-sizing: border-box;">Key risk management decisions that are addressed in the context of these PSC related contracts</li><li fr-original-style="" style="box-sizing: border-box;">Emerging issues that will impact the management of operations under a PSC.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After attending this course, participants will be better equipped to participate in the management of petroleum operations that are conducted under the umbrella of a Production Sharing Contract, whether as operator, national oil company, or host government.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will benefit:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial managers</strong>&nbsp;in the oil and gas sector looking to improve their contract negotiation skills and overall commercial performance</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contract managers</strong>&nbsp;for operators or national oil companies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Policy makers and regulators</strong>&nbsp;in the petroleum sector</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Legal practitioners</strong>&nbsp;looking to specialise in petroleum agreements</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Insurance and risk managers</strong>&nbsp;looking to reduce the legal and contracts risks for their companies</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert course leader previously served as General Counsel for a petroleum and mineral appraisal and consulting firm based in Colorado. He supports clients in business transactions and finance, particularly in the energy industry, and helps clients navigate international business opportunities. He provides consulting services to foreign government entities working in the petroleum and power sectors. He also supports domestic clients with mineral rights and business law matters. He is licensed to practice law in the State of Wyoming and the State of Colorado, as well as the Federal District of Wyoming.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">His previous engagement includes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Petroleum Regulator Organizational Strategy and Management in Bosnia</strong>&nbsp;</em> &ndash; Legal and regulatory specialist responsible for providing organizational strategy and management advisory assistance to government entities responsible for petroleum management and regulation, reviewing bid round documents, concession agreements and legislation affective petroleum management, and providing other legal, regulatory and policy support to the government. 2019-2020.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Onshore/Offshore Petroleum Regulatory Development in Romania</strong></em> &ndash; International legal and regulatory specialist responsible for reviewing petroleum data management and technical oversight practices, providing input on fiscal analysis and terms, development of offshore regulatory framework, and providing technical trainings on leading practices in petroleum legal, regulatory, fiscal, and policy issues.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">International Petroleum Contracts and Legal Analysis in Albania</strong>&nbsp;</em>&ndash; International oil and Gas specialist role providing legal and policy advice to Albania&rsquo;s petroleum regulator, designed and presented a two-day course on production sharing contracts, supported capacity building initiatives and improved petroleum policy development in Albania, supported legal and regulatory aspects of the petroleum tender and bidding process. 2018-2020.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Natural Gas Legal and Regulatory Development in Honduras</strong></em> &ndash; Natural Gas legal expert responsible for supporting Honduras&rsquo;national electrical utility with natural Gas and LNG legal, regulatory and policy advice, reviewed natural Gas legal and regulatory frameworks from surrounding jurisdictions and prepared a report and presentation to discuss specific challenges related to natural Gas development and utilization in Honduras.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Shale Gas Legal and Regulatory Analysis in Western Cape Province, South Africa</strong></em> &ndash; Legal and regulatory specialist responsible for reviewing provincial and municipal approaches to shale Gas regulation for a proposed onshore shale Gas project in the Karoo Basin, worked on behalf of provincial government to improve government collaboration and coordination for large scale industrial development and assisted with development of municipal-level regulatory practices.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gas-to-Power Generation Policy Development in Nigeria</strong>&nbsp;</em>&ndash; Natural Gas legal and regulatory specialist responsible for reviewing Gas-to-power market arrangements, government natural Gas policies and governance/financial structures to identify areas for improvement to national meet power generation goals. 2017-2018 Client: U.S. Department of State &ndash; Energy Governance and Capacity Initiative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sri Lanka Petroleum Legal and Regulatory Support</strong>&nbsp;</em>&ndash; Legal and regulatory expert charged with reviewing and developing key areas of national petroleum regulatory policy, review of contracts and building capacity within the Ministry of Petroleum Resources Development and Petroleum Resources Development Secretariat.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" rel="noopener" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information about post training coaching support</a>&nbsp;and fees applicable for this.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseSeven" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">ACCREDITIONS AND AFFLIATIONS</a></section><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"> </p>

EnergyEdge - Training for a Sustainable Energy Future

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Economics

Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.

Production Sharing Contracts (PSC) & Related Agreements

Team of 10, pp

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<h2>Description</h2><p><span><strong>Solid Waste Management Diploma</strong></span></p><p><span>Solid Waste Management Diploma is a groundbreaking online course designed to equip learners with the comprehensive knowledge and skills required in the domain of waste management. This curriculum not only offers a thorough understanding of the principles and practices that underpin this crucial sector but also emphasises the modern challenges and solutions associated with managing waste efficiently.</span></p><p><span>At the heart of the Solid Waste Management Diploma lies the module on the 'Introduction to Solid Waste Management'. This foundation unit demystifies the intricacies of waste management, laying a robust foundation for the upcoming sections.</span></p><p><span>Delving into the varieties of refuse, the course outlines the 'Types and Composition of Solid Waste'. Learners gain insights into the different classifications of waste, understanding their unique characteristics and the implications of each type. This is further bolstered by the unit on 'Collection and Transportation of Solid Waste', which imparts knowledge on the best practices for gathering and moving waste in a safe, efficient, and environmentally-friendly manner.</span></p><p><span>Recycling isn't just a buzzword - it's an imperative process in waste management. The segment on 'Recycling and Recovery of Solid Waste' educates students on the innovative techniques and methodologies employed in the retrieval and reuse of materials, underscoring the importance of a circular economy.</span></p><p><span>Yet, not all waste can be recycled. The 'Landfill Design and Management' unit highlights the critical aspects of constructing and maintaining landfills, ensuring they function effectively and pose minimal threats to the environment.</span></p><p><span>Given the severe consequences of improperly managed hazardous waste, the course dedicates a full module to 'Hazardous Waste Management'. This section equips learners with the best strategies to handle, store, and dispose of perilous materials responsibly.</span></p><p><span>In an era that demands sustainability, 'Waste Reduction and Minimization' is a pivotal component of the Solid Waste Management Diploma. This module instills in its students the techniques and practices to diminish waste generation at its source, advocating for a more sustainable future.</span></p><p><span>With environmental concerns on the rise, understanding the 'Environmental Impacts of Solid Waste Management' has never been more critical. This course segment delves deep into the consequences of waste on our ecosystem, drawing connections between management practices and environmental health.</span></p><p><span>Moreover, waste management isn't just about environmental conservation. It's closely linked with societal and economic parameters. The 'Economic and Social Aspects of Solid Waste Management' unit offers learners a broad perspective, exploring the intricate relations between waste management, economic development, and societal well-being.</span></p><p><span>To cap off this comprehensive diploma, the 'Future Trends in Solid Waste Management' section provides a forward-looking view. This final module acquaints learners with the emerging technologies, methodologies, and policies shaping the future of waste management.</span></p><p><span>In essence, the Solid Waste Management Diploma is an unparalleled online learning experience, meticulously curated to provide learners with a holistic understanding of the domain. Whether one is a seasoned professional in the field or a novice looking to forge a career in waste management, this course is the beacon to illuminate their path. Join today and become a part of the solution for a cleaner, greener future.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Introduction to Solid Waste Management </span><br />
<span><strong>2</strong>:Types and Composition of Solid Waste</span><br />
<span><strong>3</strong>:Collection and Transportation of Solid Waste</span><br />
<span><strong>4</strong>:Recycling and Recovery of Solid Waste</span><br />
<span><strong>5</strong>:Landfill Design and Management </span><br />
<span><strong>6</strong>:Hazardous Waste Management </span><br />
<span><strong>7</strong>:Waste Reduction and Minimization </span><br />
<span><strong>8</strong>:Environmental Impacts of Solid Waste Management </span><br />
<span><strong>9</strong>:Economic and Social Aspects of Solid Waste Management </span><br />
<span><strong>10</strong>:Future Trends in Solid Waste Management</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Solid Waste Management Course

<h2>Description</h2><p><span><strong> Stretch Therapy Diploma</strong></span></p><p><span>Enrol in the Stretch Therapy Diploma, an extraordinary online course designed to give you comprehensive knowledge and practical skills in the fascinating field of Stretch Therapy. This course caters to a wide variety of individuals: from health and fitness enthusiasts, personal trainers, and athletes, to office workers, people suffering from chronic pain, and those interested in healthy ageing.</span></p><p><span>Begin your journey with a focus on the Basics of Stretch Therapy. Familiarise yourself with the fundamental concepts and understand the need for stretching in our daily lives. You will learn about its numerous benefits, including but not limited to improved flexibility, enhanced circulation, stress relief, and injury prevention.</span></p><p><span>The Anatomy and Stretching unit dives into the complex structures of the human body and the relationship between different muscle groups. Learn how specific stretches can affect various parts of the body, giving you a deep and comprehensive understanding of this essential aspect of Stretch Therapy.</span></p><p><span>The course takes a scientific approach in the Science of Stretch Therapy section. Gain a solid understanding of the physiological and biomechanical principles underpinning effective stretching. This unit will arm you with the knowledge to make informed decisions about stretch techniques, their timing, and appropriateness.</span></p><p><span>Uncover a treasure trove of Therapeutic Stretching Techniques and learn how they can be used to aid recovery, improve performance, and enhance overall wellbeing. Master a repertoire of techniques for every muscle group, ensuring that you can confidently implement stretch therapy sessions for yourself or others.</span></p><p><span>Further on, delve into the realm of Stretch Therapy for Athletes. Understand the integral role stretching plays in sports performance and recovery. Equip yourself with techniques to help athletes improve their agility, speed, and strength while minimising the risk of injuries.</span></p><p><span>The Stretch Therapy Diploma course also addresses issues pertinent to our ageing population in the Stretch Therapy for Aging unit. Here, you'll explore how regular stretch therapy can promote mobility, prevent falls, and maintain the independence of older individuals.</span></p><p><span>Additionally, the Stretch Therapy for Office Workers unit shines a light on the challenges of sedentary work life. Learn how to combat the physical issues arising from prolonged sitting, such as back pain and stiff neck, using specific stretch therapy techniques.</span></p><p><span>Those dealing with chronic pain will find solace in the Stretch Therapy for Chronic Pain section. Discover evidence-based strategies to manage persistent pain, restore movement, and improve quality of life.</span></p><p><span>What sets this course apart is the unit on Developing a Personalised Stretch Therapy Plan. This segment provides guidance on creating tailored stretch therapy routines, considering individual needs, capabilities, and goals.</span></p><p><span>Lastly, contemplate the Future of Stretch Therapy, exploring innovative trends, research directions, and the expanding scope of this health-boosting practice.</span></p><p><span>The Stretch Therapy Diploma is more than just a course; it's an investment in a healthier, more flexible future. Don't miss this chance to gain invaluable skills that could transform your life and the lives of those around you. Sign up today and unlock your potential to stretch beyond limits.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:The Basics of Stretch Therapy</span><br />
<span><strong>2</strong>:Anatomy and Stretching </span><br />
<span><strong>3</strong>:The Science of Stretch Therapy</span><br />
<span><strong>4</strong>:Therapeutic Stretching Techniques</span><br />
<span><strong>5</strong>:Stretch Therapy for Athletes</span><br />
<span><strong>6</strong>:Stretch Therapy for Aging</span><br />
<span><strong>7</strong>:Stretch Therapy for Office Workers</span><br />
<span><strong>8</strong>:Stretch Therapy for Chronic Pain </span><br />
<span><strong>9</strong>:Developing a Personalized Stretch Therapy Plan</span><br />
<span><strong>10</strong>:The Future of Stretch Therapy</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Stretch Therapy Course

<h2>Description</h2><p><span><strong>Plastics Recycling Diploma</strong></span></p><p><span>In an era where sustainability is paramount, understanding the intricacies of recycling is no longer a luxury but a necessity. For those seeking to gain in-depth insights into the realm of plastic recycling, the Plastics Recycling Diploma is the ideal online course.</span></p><p><span>Starting with an Introduction to Plastic Recycling, this comprehensive course provides a solid foundation for understanding the importance of plastic waste management. The journey through this online curriculum sheds light on the Types of Plastics and Definitions, ensuring that learners grasp the wide range of plastics available in the market, their unique characteristics, and the challenges they present in recycling.</span></p><p><span>However, understanding the types of plastics is just the tip of the iceberg. The Plastics Recycling Diploma takes the learner through The Effects of Processing Thermoplastics. This module dives into the scientific and practical challenges that arise when recycling different types of plastics. The knowledge gained here is crucial, as processing techniques can drastically influence the quality of recycled plastic products.</span></p><p><span>Acknowledging the challenges doesn't mean overlooking the solutions. The course discusses The Need for Sorting Plastics, emphasizing the significance of categorising plastics before the recycling process begins. With this, learners can appreciate the complexities of sorting and the pivotal role it plays in the recycling chain.</span></p><p><span>As we move forward, the Plastics Recycling Diploma highlights Reprocessing Thermoplastic Recyclates. This section focuses on the methods and best practices in reprocessing, ensuring the maximum utilisation of recyclates without compromising their integrity. Additionally, the Processing Techniques module provides a deep understanding of the various methods employed in plastic recycling, from mechanical to chemical methods.</span></p><p><span>But what's recycling without additives? In the Additives for Recyclates module, the course elucidates the importance of additives in the recycling process, exploring how they can enhance the quality of recycled products and ensure longevity.</span></p><p><span>Not all plastics can be recycled using conventional methods. The Plastics Recycling Diploma covers Other Methods of Recycling and Waste Disposal Options. This ensures that learners are equipped with holistic knowledge, considering the diverse range of plastics that might be encountered.</span></p><p><span>One of the pivotal sections of this online course is Creating a Recycling and Recovery Infrastructure. Here, learners are guided through the creation and management of a systematic approach to plastic recycling, ensuring efficiency and sustainability in operations.</span></p><p><span>Furthermore, the Plastics Recycling Diploma doesn't restrict its scope to generic knowledge. The Dealing with Plastic and Recycling in Europe module provides specific insights into the challenges and strategies of recycling within the European context, offering a comprehensive understanding of regulations, practices, and innovations specific to the continent.</span></p><p><span>In summary, the Plastics Recycling Diploma is a meticulously crafted online course that ensures learners emerge with a robust, comprehensive understanding of plastic recycling. Whether you're an environmental enthusiast, a professional in the waste management sector, or simply someone curious about sustainable practices, this diploma offers invaluable knowledge and skills that will benefit you immensely in the modern, eco-conscious world. Join today and contribute to a sustainable tomorrow.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Introduction to Plastic Recycling</span><br />
<span><strong>2</strong>:Types of Plastics and Definitions </span><br />
<span><strong>3</strong>:The Effects of Processing Thermoplastics </span><br />
<span><strong>4</strong>:The Need for Sorting Plastics </span><br />
<span><strong>5</strong>:Reprocessing Thermoplastic Recyclates </span><br />
<span><strong>6</strong>:Processing Techniques </span><br />
<span><strong>7</strong>:Additives for Recyclates </span><br />
<span><strong>8</strong>:Other Methods of Recycling and Waste Disposal Options </span><br />
<span><strong>9</strong>:Creating a Recycling and Recovery Infrastructure </span><br />
<span><strong>10</strong>:Dealing with Plastic and Recycling In Europe </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Plastics Recycling Course

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					<div><p><span>Learn how to acknowledge the effects of traumatic events and support your mental health by taking this course on dealing with </span><b>PTSD with Evidence-Based Psychotherapy. </b><span>This insightful tutorial delivers benefits for those working in therapy and healthcare or those who have personal experience with trauma. You will discover just how PTSD and comparable conditions can lead to significant issues and how this can be prevented from happening.                </span></p><p><span>This </span><b>Trauma Recovery </b><span>coaching explores not only the causes and common treatments but also the potential to grow and develop from the aftermath. You will be given verified medical facts about PTSD and shown modern-day therapy methods. Additionally, you will be shown how positivity, companionship, and compassion can overcome the worst after-effects of trauma. Enrol now and support the mental well-being in the community.  </span></p></div>
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					<div><p>This best selling <strong>PTSD with Evidence Based Psychotherapy </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>PTSD with Evidence Based Psychotherapy </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>PTSD with Evidence Based Psychotherapy </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>PTSD with Evidence Based Psychotherapy </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> PTSD with Evidence Based Psychotherapy</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>PTSD with Evidence Based Psychotherapy </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>PTSD with Evidence Based Psychotherapy </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

PTSD with Evidence Based Psychotherapy

<p>Welcome to the dynamic world of Business Management, where strategic vision meets operational excellence. In this course, We set out on a journey to explore the fundamental principles, innovative strategies, and essential skills that drive successful businesses.</p><p>Unleash the power of strategic thinking and elevate your career with our <strong>Level 7 Advanced Diploma in Business Management</strong>. Dive deep into the heart of Business Management through 21 meticulously crafted modules that seamlessly weave together the intricacies of business strategy, operations, analysis, and leadership. </p><p>Take advantage of a comprehensive programme that places a strong emphasis on mastering key skills to fully immerse yourself in the dynamic world of business. From Operations Management to Quality Management, each module is meticulously designed to provide a profound understanding of Business Management, redefining your approach to organizational challenges. Our innovative course goes beyond conventional wisdom, fostering a robust foundation in planning, forecasting, performance management, and more. Elevate your professional prowess as you explore the nuances of Human Resource Management, Conflict Management, and Customer Service.</p><p><strong>Level 7 Advanced Diploma in Business Management Course Learning Outcomes</strong></p><ul><li>Learn the nuances of product scope and strategic analysis.</li><li>Gain sophisticated organisational and business process management abilities.</li><li>Gain a thorough understanding of risk and recovery management.</li><li>Develop your negotiating skills to ensure clear and concise communication.</li><li>Proficient in motivational techniques, counselling approaches, and human resource management.</li><li>Develop a strategic attitude to succeed in succession planning and business development.</li></ul><p><strong> Level 7 Advanced Diploma in Business Management <br /></strong></p><ul><li><strong>Module 01:</strong> Introduction to Business Management</li><li><strong>Module 02:</strong> Operations Management</li><li><strong>Module 03:</strong> Introduction to Business Analysis</li><li><strong>Module 04:</strong> Strategic Analysis and Product Scope</li><li><strong>Module 05:</strong> Project Management</li><li><strong>Module 06:</strong> Business Development and Succession Planning</li><li><strong>Module 07: </strong>Business Process Management</li><li><strong>Module 08:</strong> Planning &amp; Forecasting Operations</li><li><strong>Module 09:</strong> Performance Management</li><li><strong>Module 10:</strong> Management of Cash and Credit</li><li><strong>Module 11:</strong> Managing Risk and Recovery</li><li><strong>Module 12:</strong> Quality Management</li><li><strong>Module 13:</strong> Communication Skills</li><li><strong>Module 14: </strong>Business Environment</li><li><strong>Module 15: </strong>Organisational Skills</li><li><strong>Module 16:</strong> Negotiation Techniques</li><li><strong>Module 17: </strong>Human Resource Management</li><li><strong>Module 18:</strong> Motivation and Counselling</li><li><strong>Module 19: </strong>Customer Service</li><li><strong>Module 20:</strong> Time Management</li><li><strong>Module 21:</strong> Conflict Management<strong><br /></strong></li></ul><p><strong>Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for <strong>Free</strong> to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p><p><strong>Endorsement</strong></p><p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong> Level 7 Advanced Diploma in Business Management <br /></strong></p><ul><li>Business Strategy Analyst</li><li>Operations Manager</li><li>Business Analyst</li><li>Project Manager</li><li>Quality Management Specialist</li><li>Human Resources Manager</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong> Level 7 Advanced Diploma in Business Management </strong></p><p>To enrol in this Level 7 Advanced Diploma in Business Management course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong> Level 7 Advanced Diploma in Business Management </strong></p><p><strong>Business Analyst:</strong></p><ul><li>Average Salary: £35,000 to £60,000 per year</li></ul><p><strong>Marketing Manager:</strong></p><ul><li>Average Salary: £40,000 to £70,000 per year</li></ul><p><strong>Human Resources Manager:</strong></p><ul><li>Average Salary: £45,000 to £75,000 per year</li></ul><p><strong>Operations Manager:</strong></p><ul><li>Average Salary: £40,000 to £65,000 per year</li></ul><p><strong>Financial Analyst:</strong></p><ul><li>Average Salary: £35,000 to £55,000 per year</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

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Compliance Central

Level 7 Advanced Diploma in Business Management

<p><strong>Customer Service Level 2: </strong>In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.</p><p> </p><p><strong>Module 1: Introduction to Customer Service</strong></p><p>The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries.</p><p><strong>Module 2: Customer Needs Assessment and Problem Solving</strong></p><p>Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer.</p><p><strong>Module 3: Effective Customer Engagement and Relationship Management</strong></p><p>Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty.</p><p><strong>Module 4: Handling Complaints and Service Recovery</strong></p><p>Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight.</p><p><strong>Module 5: Multi-Channel and Global Customer Service</strong></p><p>In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.</p><p> </p><p><strong>Course Features:</strong></p><ul><li><strong>Interactive Learning:</strong> Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course.</li><li><strong>Expert Instruction:</strong> Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module.</li><li><strong>Practical Applications:</strong> From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience.</li><li><strong>Certification:</strong> Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.</li></ul><p> </p><p><strong>Conclusion:</strong></p><p>Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Customer Service</h4><div><div><ul><li><div>
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Compete High

Customer Service Level 2

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Child & Adult Speech & Language Disorders at QLS Level 2
***Key Features of Child & Adult Speech & Language Disorders at QLS Level 2***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Dive into the world of Child & Adult Speech & Language Disorders with our specialised course, designed to deepen your understanding of how Speech and Language impact lives. Whether you're passionate about supporting a child's development or an adult's communication, this Child & Adult Speech & Language Disorders course provides insights that are both profound and essential. By focusing on Child and Adult Speech challenges, we ensure that you are equipped to address a wide range of Language Disorders effectively.
Child & Adult Speech & Language Disorders are complex and varied. This course uncovers the underlying causes, helping you to navigate the intricacies of Language difficulties across different age groups. From childhood speech delays to adult Language recovery, the Child & Adult Speech & Language Disorders course provides the tools to make a real difference in communication abilities. The skills gained here will not only benefit your career but also transform the lives of those you support.
Through the Child & Adult Speech & Language Disorders course, you'll explore various strategies for assessment and intervention. You'll learn how to tailor your approach to the unique needs of each Child and Adult, ensuring that your interventions are both effective and compassionate. This Child & Adult Speech & Language Disorders course is your gateway to mastering the art of communication support, with a focus on both Speech and Language.
Facilities that you will receive after enrolling on The Child & Adult Speech & Language Disorders at QLS Level 2 course From Skill Up
Understand the fundamentals of Child and Adult Speech disorders.
Identify the key factors influencing Language development in children.
Recognise the signs of Speech delays in Child and Adult populations.
Explore various assessment tools for Speech and Language disorders.
Develop tailored intervention strategies for Child Language challenges.
Gain insights into the recovery process for Adult Speech difficulties.
Learn to support families dealing with Language disorders.
Understand the role of environment in Child and Adult Speech development.
Master communication techniques for working with individuals with Language disorders.
Evaluate the effectiveness of interventions for Child and Adult Speech and Language disorders.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 2 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
The Child & Adult Speech & Language Disorders course delves into the intricacies of Speech and Language challenges faced by both children and adults. Focusing on the unique needs of each age group, this course provides comprehensive knowledge on assessment, intervention, and support strategies. Whether dealing with Child Language delays or Adult Speech recovery, you will gain the expertise needed to make a significant impact. By the end of the course, you will be equipped to address diverse Speech and Language Disorders with confidence and care.
Who is this course for?
This Child & Adult Speech & Language Disorders course is ideal for:
Aspiring speech and language therapists.
Educators looking to support children with Language disorders.
Healthcare professionals working with adults recovering from Speech challenges.
Parents and caregivers seeking to understand ChildLanguage development.
Anyone interested in the field of Speech and Language therapy.
Requirements
For this Diploma in Child & Adult Speech & Language Disorders course, you don't need any formal qualifications. Just need to have:
A keen interest in Child and Adult Speech and Language development.
A commitment to improving communication skills.
The willingness to support individuals with Language disorders.
Career path
Unlock diverse career opportunities with our Child & Adult Speech & Language Disorders course. Explore these lucrative paths:
Speech and Language Therapist: £30,000 - £45,000
Child Development Specialist: £25,000 - £40,000
Rehabilitation Counsellor: £23,000 - £35,000

Skill Up

Speech & Language Therapist

Child Development

Speech & Language Therapy (SLT)

Language Teaching

Child & Adolescent Psychiatry

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Child & Adult Speech & Language Disorders at QLS Level 2


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A Business Continuity Plan (BCP) is a key organizational tool for ensuring operational continuity during emergencies, encompassing strategies for risk management and timely response. Several courses are available to equip individuals with the necessary skills for effective business continuity management.
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<p>This course provides a comprehensive exploration of Business Continuity Planning (BCP), emphasizing its critical role in ensuring organizational resilience and preparedness for potential disruptions. Participants will gain valuable insights into the importance of BCP and its impact on organizational stability. The course covers key aspects, including risk assessment, recovery strategies, and communication protocols, enabling participants to develop a robust and effective business continuity plan.</p>
After the successful completion of this course, you will be able to:<br /><br />
<ul>
<li>Understand the vital role of BCP in ensuring organizational resilience.</li>
<li>Identify crucial elements such as risk assessment, recovery strategies, and communication protocols.</li>
<li>Gain insights into the entire BCP process, from risk identification to plan development and testing.</li>
<li>Recognize the concept of organizational vulnerability and its significance in assessing potential disruptions.</li>
<li>Identify various factors exposing organizations to risks and threats.</li>
<li>Analyze and assess business continuity vulnerabilities specific to the organization's operations and industry.</li>
<li>Identify the most common risks faced by organizations and understand their potential consequences.</li>
<li>Understand the broad impacts of vulnerabilities on business operations, reputation, and financial stability.</li>
<li>Learn the importance of conducting a business impact analysis to prioritize critical functions during disruptions.</li>
<li>Develop effective strategies for responding to risk vulnerabilities through proactive planning and preparation.</li>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br /><br /></p>
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<li>Disaster Recovery Specialist</li>
<li>Crisis Management Coordinator</li>
<li>Risk Assessment Analyst</li>
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<li>Resilience Strategist</li>
<li>Continuity Planning Consultant</li>
<li>Crisis Communication Specialist</li>
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<p>3 CPD Hours</p>
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<p>Anytime</p>
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<p>Study online with ease.</p>
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<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Bar Practice Course (BPC)

Certificate of Business Continuity Programme (CBCI)

Business Continuity

Business Continuity Management

Professional Skills Course (PSC)

Professional Certificate Course in Business Continuity Planning in London 2024

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Microsoft AZ-900

Microsoft Virtual Academy (MVA)

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to e</span>xplore the indicators and impact of workplace bullying at an organisational level. Consider strategies and actions that can be taken to improve conduct and culture.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">WHAT YOU&#39;LL LEARN...</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">How conduct drives culture&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">External influences on organisations&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internal indicators of bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Impact at an organisational level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Failures in current approaches&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Systemic and process driven bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Focus on prevention using the 3Rs Model of Dynamic Conduct Change&trade;&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recognising behaviours and exposure at an individual level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Resolution through early interventions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recovery - what to consider for individuals and organisations</li></ul><div fr-original-style="" style="box-sizing: border-box;">Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.</div></div>

There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.
We'll explore the indicators and impact of workplace bullying at an organisational level, and consider strategies and actions that can be taken to improve conduct and culture.
We'll explore:
External & regulatory influences for change
Failures in current approaches to addressing bullying and harassment
Impact at an organisational level
Focus on prevention using the 3Rs Model of Dynamic Conduct Change™
How conduct drives culture
Systemic and process driven bullying
Recognising behaviours and exposure 
Identifying cross-functional areas of risk for bullying & harassment
Resolution through early interventions
Recovery - what to consider for individuals and organisations
Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.

Conduct Change Ltd

Sexual Harassment

Behaviour Change

Strategic Planning

Emotional Wellbeing

Risk Management

Harassment

Change Management

Intervention

Anti Bullying

Business Strategy

People Management

Diversity & Inclusion

Strategic Interventions for Workplace Bullying Prevention
There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.

Strategic Interventions for Workplace Bullying Prevention

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting.</p><p></p><p></p><p>This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.</p><p></p>Prerequisites<p>An understanding of the following concepts as related to Windows Server technologies:  </p><li>High availability and disaster recovery</li>  <li>Automation</li>  <li>Monitoring</li>  <li>Troubleshooting</li><p></p></div><div id="course-pills-2"><h3>1 - Secure Windows Server user accounts</h3> <ul> <li>Configure user account rights</li> <li>Protect user accounts with the Protected Users group</li> <li>Describe Windows Defender Credential Guard</li> <li>Block NTLM authentication</li> <li>Locate problematic accounts</li> </ul> <h3>2 - Hardening Windows Server</h3> <ul> <li>Describe Local Password Administrator Solution</li> <li>Configure Privileged Access Workstations</li> <li>Secure domain controllers</li> <li>Analyze security configuration with Security Compliance Toolkit</li> <li>Secure SMB traffic</li> </ul> <h3>3 - Windows Server update management</h3> <ul> <li>Explore Windows Update</li> <li>Outline Windows Server Update Services server deployment options</li> <li>Define Windows Server Update Services update management process</li> <li>Describe the process of Update Management</li> </ul> <h3>4 - Secure Windows Server DNS</h3> <ul> <li>Implement split-horizon DNS</li> <li>Create DNS policies</li> <li>Implement DNS policies</li> <li>Secure Windows Server DNS</li> <li>Implement DNSSEC</li> </ul> <h3>5 - Implement Windows Server IaaS VM network security</h3> <ul> <li>Implement network security groups and Windows IaaS VMs</li> <li>Implement adaptive network hardening</li> <li>Implement Azure Firewall and Windows IaaS VMs</li> <li>Implement Windows firewall with Windows Server IaaS VMs</li> <li>Choose the appropriate filtering solution</li> <li>Deploy and configure Azure firewall using the Azure portal</li> <li>Capture network traffic with network watcher</li> <li>Log network traffic to and from a VM using the Azure portal</li> </ul> <h3>6 - Audit the security of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Security Center</li> <li>Enable Azure Security Center in hybrid environments</li> <li>Implement and assess security policies</li> <li>Protect your resources with Azure Security Center</li> <li>Implement Azure Sentinel</li> </ul> <h3>7 - Manage Azure updates</h3> <ul> <li>Describe update management</li> <li>Enable update management</li> <li>Deploy updates</li> <li>View update assessments</li> <li>Manage updates for your Azure Virtual Machines</li> </ul> <h3>8 - Create and implement application allowlists with adaptive application control</h3> <ul> <li>Describe adaptive application control</li> <li>Implement adaptive application control policies</li> </ul> <h3>9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines</h3> <ul> <li>Describe Azure Disk Encryption and server-side encryption</li> <li>Configure Key Vault for Azure Disk Encryption</li> <li>Encrypt Azure IaaS Virtual Machine hard disks</li> <li>Back up and recover data from encrypted disks</li> <li>Create and encrypt a Windows Virtual Machine</li> </ul> <h3>10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs</h3> <ul> <li>Implement Change Tracking and Inventory</li> <li>Manage Change Tracking and Inventory</li> <li>Manage tracked files</li> <li>Implement File Integrity Monitoring</li> <li>Select and monitor entities</li> <li>Use File Integrity Monitoring</li> </ul> <h3>11 - Introduction to Cluster Shared Volumes</h3> <ul> <li>Determine the functionality of Cluster Shared Volumes</li> <li>Explore the architecture and components of Cluster Shared Volumes</li> <li>Implement Cluster Shared Volumes</li> </ul> <h3>12 - Implement Windows Server failover clustering</h3> <ul> <li>Define Windows Server failover clustering</li> <li>Plan Windows Server failover clustering</li> <li>Implement Windows Server failover clustering</li> <li>Manage Windows Server failover clustering</li> <li>Implement stretch clusters</li> <li>Define cluster sets</li> </ul> <h3>13 - Implement high availability of Windows Server VMs</h3> <ul> <li>Select high-availability options for Hyper-V</li> <li>Consider network load balancing for Hyper-V VMs</li> <li>Implement Hyper-V VM live migration</li> <li>Implement Hyper-V VMs storage migration</li> </ul> <h3>14 - Implement Windows Server File Server high availability</h3> <ul> <li>Explore the Windows Server File Server high-availability options</li> <li>Define Cluster Shared Volumes</li> <li>Implement Scale-Out File Server</li> <li>Implement Storage Replica</li> </ul> <h3>15 - Implement scale and high availability with Windows Server VM</h3> <ul> <li>Describe virtual machine scale sets</li> <li>Implement scaling</li> <li>Implement load-balancing VMs</li> <li>Create a virtual machine scale set in the Azure portal</li> <li>Describe Azure Site Recovery</li> <li>Implement Azure Site Recovery</li> </ul> <h3>16 - Implement Hyper-V Replica</h3> <ul> <li>Define Hyper-V Replica</li> <li>Plan for Hyper-V Replica</li> <li>Configure and implement Hyper-V Replica</li> <li>Define extended replication</li> <li>Define Azure Site Recovery</li> <li>Implement Site Recovery from on-premises site to Azure</li> <li>Implement Site Recovery from on-premises site to on-premises site</li> </ul> <h3>17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery</h3> <ul> <li>Azure Site Recovery overview</li> <li>Workloads supported for protection with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback</li> </ul> <h3>18 - Implement hybrid backup and recovery with Windows Server IaaS</h3> <ul> <li>Describe Azure Backup</li> <li>Implement recovery vaults</li> <li>Implement Azure Backup policies</li> <li>Recover Windows IaaS Virtual Machines</li> <li>Perform file and folder recovery</li> <li>Perform backup and restore of on-premises workloads</li> <li>Manage Azure Virtual Machine backups with Azure Backup service</li> </ul> <h3>19 - Protect your Azure infrastructure with Azure Site Recovery</h3> <ul> <li>What is Azure Site Recovery</li> <li>Prepare for disaster recovery with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback using Azure Site Recovery</li> </ul> <h3>20 - Protect your virtual machines by using Azure Backup</h3> <ul> <li>Azure Backup features and scenarios</li> <li>Back up an Azure virtual machine by using Azure Backup</li> <li>Restore virtual machine data</li> </ul> <h3>21 - Active Directory Domain Services migration</h3> <ul> <li>Examine upgrade vs. migration</li> <li>Upgrade a previous version of Active Directory Domain Services to Windows Server 2022</li> <li>Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version</li> <li>Explore the Active Directory Migration Tool</li> </ul> <h3>22 - Migrate file server workloads using Storage Migration Service</h3> <ul> <li>Storage Migration Service overview and usage scenarios</li> <li>Storage migration requirements</li> <li>Migrate a server with Storage migration</li> <li>Evaluate storage migration considerations</li> </ul> <h3>23 - Migrate Windows Server roles</h3> <ul> <li>Describe the Windows Server Migration Tools</li> <li>Install the Migration Tools</li> <li>Migrate roles using the Migration Tools</li> </ul> <h3>24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines</h3> <ul> <li>Plan your migration</li> <li>Describe Azure Migrate</li> <li>Perform server assessment</li> <li>Assess physical servers with Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> </ul> <h3>25 - Upgrade and migrate Windows Server IaaS virtual machines</h3> <ul> <li>Describe Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> <li>Describe storage migration</li> <li>Migrate file servers by using Storage Migration Service</li> </ul> <h3>26 - Containerize and migrate ASP.NET applications to Azure App Service</h3> <ul> <li>Azure Migrate App Containerization overview</li> </ul> <h3>27 - Monitor Windows Server performance</h3> <ul> <li>Use Performance Monitor to identify performance problems</li> <li>Use Resource Monitor to review current resource usage</li> <li>Review reliability with Reliability Monitor</li> <li>Implement a performance monitoring methodology</li> <li>Use Data Collector Sets to analyze server performance</li> <li>Monitor network infrastructure services</li> <li>Monitor virtual machines running Windows Server</li> <li>Monitor performance with Windows Admin Center</li> <li>Use System Insights to help predict future capacity issues</li> <li>Optimize the performance of Windows Server</li> </ul> <h3>28 - Manage and monitor Windows Server event logs</h3> <ul> <li>Describe Windows Server event logs</li> <li>Use Windows Admin Center to review logs</li> <li>Use Server Manager to review logs</li> <li>Use custom views</li> <li>Implement event log subscriptions</li> </ul> <h3>29 - Implement Windows Server auditing and diagnostics</h3> <ul> <li>Describe basic auditing categories</li> <li>Describe advanced categories</li> <li>Log user access</li> <li>Enable setup and boot event collection</li> </ul> <h3>30 - Troubleshoot Active Directory</h3> <ul> <li>Recover objects from the AD recycle bin</li> <li>Recover the AD DS database</li> <li>Recover SYSVOL</li> <li>Troubleshoot AD DS replication</li> <li>Troubleshoot hybrid authentication issues</li> </ul> <h3>31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances</h3> <ul> <li>Enable Azure Monitor for Virtual Machines</li> <li>Monitor an Azure Virtual Machine with Azure Monitor</li> <li>Enable Azure Monitor in hybrid scenarios</li> <li>Collect data from a Windows computer in a hybrid environment</li> <li>Integrate Azure Monitor with Microsoft Operations Manager</li> </ul> <h3>32 - Monitor your Azure virtual machines with Azure Monitor</h3> <ul> <li>Monitoring for Azure VMs</li> <li>Monitor VM host data</li> <li>Use Metrics Explorer to view detailed host metrics</li> <li>Collect client performance counters by using VM insights</li> <li>Collect VM client event logs</li> </ul> <h3>33 - Troubleshoot on-premises and hybrid networking</h3> <ul> <li>Diagnose DHCP proble</li></ul></div>

Microsoft Certified Solutions Associate (MCSA)

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified in Cybersecurity (CC)

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

Certified Cyber Professional (CCP)

EC-Council Certified Cybersecurity Technician (C|CT)

<section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active&rsquo;s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.</p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Programme Content</strong></p><section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">THE LESSONS WITHIN THE COURSE ARE:</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Modern Sleep Problems</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Physiology</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep: Performance and Recovery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Analysis</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">SLEEPS Strategy</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Expert Interviews</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.</p><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Programme Support</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.</span></p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Course Achievement</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png" alt="" width="300" height="40" srcset="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png 300w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-450x59.png 450w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-1030x136.png 1030w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-768x101.png 768w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-705x93.png 705w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1.png 1310w" sizes="(max-width: 300px) 100vw, 300px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).
Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.
The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.
Programme Content
The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.
THE LESSONS WITHIN THE COURSE ARE:
Modern Sleep Problems
Sleep Physiology
Sleep: Performance and Recovery
Sleep Analysis
SLEEPS Strategy
Expert Interviews
The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.
Programme Support
The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.
Course Achievement
Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records




Platinum Training Institute

Sleep

Coaching

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).

Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.

The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.

Nordic Sleep Recovery Coach

<div>
                        
                        <div>
                            <p> </p>
<p><span>After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices. </span></p>
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                    </div>
                    <div>
                        <h2>About This Course</h2>
                        <div>
                            <p> </p>
<h2>Learning objectives</h2>
<p> </p>
<ul>
<li>Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks</li>
<li>Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan</li>
<li>Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization</li>
<li>Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices</li>
<li>Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices</li>
</ul>
<h2> </h2>
<h2>Educational approach</h2>
<p> </p>
<ul>
<li>This training is based on both theory and best practices used in the implementation and management of a DR plan</li>
<li>Lecture sessions are illustrated with examples based on case studies</li>
<li>Practical exercises are based on a case study which includes role playing and discussions</li>
<li>Practice tests are similar to the Certification Exam</li>
</ul>
<h2> </h2>
<h2><span>Course Content</span></h2>
<p> </p>
<p><span>Day 1</span>: Introduction to Disaster Recovery and initiation of a DR plan</p>
<p><span>Day 2</span>: Risk Mitigation Strategies and Disaster Recovery Planning</p>
<p><span>Day 3</span>: Disaster Recovery facilities, services, recovery sites, response and activation</p>
<p><span>Day 4</span>: DRP testing, monitoring, measurement and continuous improvement; the examination</p>
                        </div>
                    </div>
                    <div>
                        <h2>Accreditation</h2>
                        <div>
                            <p><img src="https://www.the-training-centre.com/content/img/National%20Accreditation%20Service%20(3).jpg" height="200" width="256" /></p>
                        </div>
                    </div>
                    <div>
                        <h2>Prerequisites</h2>
                        <div>
                            <p> </p>
<p><span>A foundational understanding of Disaster Recovery Services and knowledge</span> of management principles, concepts and strategies.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Assessment</h2>
                        <div>
                            <p> </p>
<p>The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark.</p>
<p>Exam results are provided within 24 hours.</p>
                        </div>
                    </div>
                    <div>
                        <h2>What's Included?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Certification fees are included on the exam price</li>
<li>Training material containing over 450 pages of information and practical examples will be distributed</li>
<li>A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued</li>
<li>In case of exam failure, you can retake the exam within 12 months for free</li>
</ul>
                        </div>
                    </div>
                    <div>
                        <h2>Provided by</h2>
                        <div>
                            <p> </p>
<p>This course is Accredited by <a title="NACS" href="http://www.nacs.ee" target="_blank">NACS</a> and Administered by the <a title="IECB" href="https://www.iecb.org" target="_blank">IECB</a>.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Who Should Attend?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Information Security Managers</li>
<li>Incident Managers</li>
<li>Helpdesk Managers</li>
<li>Executives with Governance concerns</li>
</ul>
<p> </p>
                        </div>
                    </div>

Training Centre

Lead Disaster Recovery Manager

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for solutions architects, solution-design engineers, developers seeking an understanding of AWS architecting and individuals seeking the AWS Solutions Architect-Associate certification.</p>Overview<p>Identify AWS architecting basic practices. Explore using the AWS management tools: The AWS Console, Command Line Interface (CLI), and CloudFormation in a lab environment. Examine the enforcement of accounts security using policies. Identify the elements that build an elastic, secure, virtual network that includes private and public subnets. Practice building an AWS core networking infrastructure. Determine strategies for a layered security approach to Virtual Private Cloud (VPC) subnets. Identify strategies to select the appropriate compute resources based on business use-cases. Practice building a VPC and adding an Elastic Cloud Compute (EC2) instance in a lab environment. Practice installing an Amazon Relational Database Service (RDS) instance and an Application Load Balancer (ALB) in the VPC you created. Compare and contrast AWS storage products and services, based on business scenarios. Compare and contrast the different types of AWS database services based on business needs. Practice building a highly available, auto-scaling database layer in a lab. Explore the business value of AWS monitoring solutions. Identify the role of monitoring, event driven load balancing, and auto scaling responses, based on usage and needs. Identify and discuss AWS automation tools that will help you build, maintain and evolve your infrastructure. Discuss network peering, VPC endpoints, gateway and routing solutions based on use-cases. Discuss hybrid networking configurations to extend and secure your infrastructure. Discuss the benefits of microservices as an effective decoupling strategy to power highly available applications at scale. Explore AWS container services for the rapid implementation of an infrastructure-agnostic, portable application environment. Identify the business and security benefits of AWS serverless services based on business examples. Practice building a serverless infrastructure in a lab environment. Discuss the ways in which AWS edge services address latency and security. Practice building a CloudFront deployment with an S3 backend in a lab environment. Explore AWS backup, recovery solutions, and best practices to ensure resiliency and business continuity. Build a highly available and secure cloud architecture based on a business problem, in a project-based facilitator-guided lab.</p><p>Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS Cloud.<br /> <br /> Architectural solutions differ depending on industry, types of applications, and business size. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework, and guide you through the process of designing optimal IT solutions, based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned with confidence.</p>Prerequisites<p></p><ul> <li>AWS Cloud Practitioner Essentials classroom or digital training, or</li> <li>Working knowledge of distributed systems</li> <li>Familiarity with general networking concepts</li> <li>Familiarity with IP addressing</li> <li>Working knowledge of multi-tier architectures</li> <li>Familiarity with cloud computing concepts</li> </ul><p></p></div><div id="course-pills-2"><h3>0 - Introductions &amp; Course Map review</h3> <ul> <li>Welcome and course outcomes</li> </ul> <h3>1 - Architecting Fundamentals Review</h3> <ul> <li>AWS Services and Infrastructure</li> <li>Infrastructure Models</li> <li>AWS API Tools</li> <li>Securing your infrastructure</li> <li>The Well-Architected Framework</li> <li>Hands-on lab: Explore Using the AWS API Tools to Deploy an EC2 Instance</li> </ul> <h3>2 - Account Security</h3> <ul> <li>Security Principals</li> <li>Identity and Resource-Based Policies</li> <li>Account Federation</li> <li>Introduction to Managing Multiple Accounts</li> </ul> <h3>3 - Networking, Part 1</h3> <ul> <li>IP Addressing</li> <li>Amazon Virtual Private Cloud (VPC), Patterns and Quotas</li> <li>Routing</li> <li>Internet Access</li> <li>Network Access Control Lists (NACLs)</li> <li>Security Groups</li> </ul> <h3>4 - Compute</h3> <ul> <li>Amazon Elastic Cloud Compute (EC2)</li> <li>EC2 Instances and Instance Selection</li> <li>High Performance Computing on AWS</li> <li>Lambda and EC2, When to Use Which</li> <li>Hands-On Lab: Build Your Amazon VPC Infrastructure</li> </ul> <h3>5 - Storage</h3> <ul> <li>Amazon S3, Security, Versioning and Storage Classes</li> <li>Shared File Systems</li> <li>Data Migration Tools</li> </ul> <h3>6 - Database Services</h3> <ul> <li>AWS Database Solutions</li> <li>Amazon Relational Database Services (RDS)</li> <li>DynamoDB, Features and Use Cases</li> <li>Redshift, Features, Use Cases and Comparison with RDS</li> <li>Caching and Migrating Data</li> <li>Hands-on Lab: Create a Database Layer in Your Amazon VPC Infrastructure</li> </ul> <h3>7 - Monitoring and Scaling</h3> <ul> <li>Monitoring: CloudWatch, CloudTrail, and VPC Flow Logs</li> <li>Invoking Events</li> </ul> <h3>8 - Automation</h3> <ul> <li>CloudFormation</li> <li>AWS Systems Manager</li> </ul> <h3>9 - Containers</h3> <ul> <li>Microservices</li> <li>Monitoring Microservices with X-Ray</li> <li>Containers</li> </ul> <h3>10 - Networking Part 2</h3> <ul> <li>VPC Peering &amp; Endpoints</li> <li>Transit Gateway</li> <li>Hybrid Networking</li> <li>Route 53</li> </ul> <h3>11 - Serverless Architecture</h3> <ul> <li>Amazon API Gateway</li> <li>Amazon SQS, Amazon SNS</li> <li>Amazon Kinesis Data Streams &amp; Kinesis Firehose</li> <li>Step Functions</li> <li>Hands-on Lab: Build a Serverless Architecture</li> </ul> <h3>12 - Edge Services</h3> <ul> <li>Edge Fundamentals</li> <li>Amazon CloudFront</li> <li>AWS Global Accelerator</li> <li>AWS Web Application Firewall (WAF), DDoS and Firewall Manager</li> <li>AWS Outposts</li> <li>Hands-On Lab: Configure an Amazon CloudFront Distribution with an Amazon S3 Origin</li> </ul> <h3>13 - Backup and Recovery</h3> <ul> <li>Planning for Disaster Recovery</li> <li>AWS Backup</li> <li>Recovery Strategie</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Architecting on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Architecting on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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