Name: Certified Scrum Master, Agile, Strategic Management for Project Managers
Price: 210 GBP
Availability: InStock

<h2>Work Breakdown Structures - FranÃ§ais: On-Demand</h2>
<p>It's amazing how often project managers start the project planning process by making a list of all the tasks they think will be needed to complete a project, then proclaiming that they've created the breakdown structure. (WBS) for the project.The result is a list of hundreds or even thousands of tasks, many of which have a duration of a few days or a few hours.</p>
<p>Essentially what they did was create a 'to do' list, which they then use as a 'checklist' to measure progress.This approach leads to, and even encourages, the micromanagement of resources working on the project without considering the more critical aspects of project management such as: requirements management, risk management, procurement management, estimating , planning, execution and control.Moreover, it is impossible to see the big picture, at detailed levels, in line with the needs of sponsors, customers, project and functional managers, team leaders and project implementers.</p>
<p>Join us for this exciting program and learn how to use the WBS to make more informed business decisions.</p><h3>What You Will Learn</h3>
<p>You will learn how:</p>
<ul>
<li>Describe the need for a WBS project</li>
<li>Describe the role of WBS in the project</li>
<li>Gain hands-on experience in developing, decomposing, and using WBS</li>
<li>Determine the appropriate level of detail in the WBS.</li>
<li>Explain how the WBS integrates with project requirements, risks, procurement, estimating, planning, and overall project execution.</li>
<li>Provide the basic tools to improve the effective reuse of key information in your future projects</li>
</ul><section>
                    <ul><li>Getting started</li><li>Concepts de base</li><li>WBS &amp; Perimeter</li><li>WBS &amp; Risks</li><li>WBS &amp; Estimations</li><li>WBS &amp; EchÃ©ancier</li><li>WBS &amp; Execution and Mastery</li><li>Summary and Next Steps</li></ul>


                </section>

IIL Europe Ltd

Work Breakdown Structures - FranÃ§ais: On-Demand

General Admission

<h2>Project Leadership Skills - FranÃ§ais: On-Demand</h2>
<p>To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts.</p>
<p>This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics.</p>
<p>Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of a vision in driving motivation and engagement</li>
<li>Apply a scientific approach to better motivate those around you</li>
<li>Strategically maximize your personal and positional power for better project results</li>
<li>Determine influence and network development strategies necessary for personal development</li>
<li>Know how to respond to communication challenges related to different personality styles</li>
<li>Make the link between the expectations of stakeholders and the success criteria of a project</li>
<li>Assess key stakeholders across different dimensions of complexity</li>
<li>Apply the four rules of principled negotiation to real-life conflict situations</li>
<li>Recognize key aspects of a physiological response to conflict</li>
<li>Make the right choice of tools and techniques to "demine" an emotional situation</li>
<li>Maximize different strategies and tactics to manage ambiguity at work</li>
</ul><section>
                    <h3>Manage vision and purpose / Motivate others</h3><ul><li>Communication and alignment with the vision</li><li>Link the present to the future</li><li>The Importance of Purpose</li><li>The art and science of motivation</li></ul><h3>Network development and influence</h3><ul><li>Positive policy and project success</li><li>Types of power in an organization</li><li>power and influence</li><li>Network Development Best Practices</li></ul><h3>Communication</h3><ul><li>The medium and the message</li><li>Personality and communication styles</li><li>Communication challenges</li></ul><h3>Stakeholder management / Negotiation</h3><ul><li>Identification of stakeholders</li><li>Stakeholder analysis</li><li>The basics of negotiation</li><li>reasoned negotiation</li></ul><h3>Manage the conflict</h3><ul><li>Conflict dynamics</li><li>The Anatomy of Conflict</li><li>Conflict management approaches and tools</li><li>Dealing with Ambiguity</li></ul><h3>Summary and Next Steps</h3><ul><li>Review of key concepts</li><li>Create your personal action plan</li></ul>


                </section>

Project Leadership Skills - FranÃ§ais: On-Demand

<h2>Work Breakdown Structures</h2>
 <p>It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours.</p>
 <p>Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers.</p>
 <p>Join us for this exciting program and learn how to use the WBS to make better-informed business decisions.</p><h3>What You Will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Describe the need for a project WBS</li>
 <li>Describe the WBS role in the project</li>
 <li>Gain practical experience in the development, decomposition, and use of the WBS</li>
 <li>Determine the appropriate level of detail in the WBS.</li>
 <li>Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution.</li>
 <li>Provide the basic tools to enhance efficient re-use of key information in your future projects</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Key definitions</li> <li>History of the WBS</li> <li>Importance of the WBS</li> <li>Overall structure</li> <li>Terminology</li> <li>Other breakdown structures</li> <li>WBS tools</li> </ul> <h3>WBS &amp; Scope</h3> <ul> <li>Project scope management processes</li> <li>Specification of the project objectives</li> <li>WBS design based on project deliverable</li> <li>WBS decomposition process and 'The 100% rule'</li> <li>Work Packages and Control Accounts</li> </ul> <h3>WBS &amp; Risk</h3> <ul> <li>Risk management planning and WBS</li> <li>Risk identification to enhance the WBS</li> <li>Risk analysis and the WBS</li> <li>Risk responses and updating the WBS</li> <li>Implementing risk response and Monitoring risks and the WBS</li> </ul> <h3>WBS &amp; Estimating</h3> <ul> <li>Use of WBS in the estimating process</li> <li>Components and work packages</li> <li>Sizing and algorithmic estimates</li> </ul> <h3>WBS &amp; Scheduling</h3> <ul> <li>Component Scheduling - High-Level Milestones</li> <li>WBS activity decomposition</li> <li>WBS elements dependencies</li> <li>Work Package Level Schedules</li> <li>Responsibility assignment matrix</li> </ul> <h3>WBS &amp; Execution and Control</h3> <ul> <li>Earned Value Management and tracking of work performance</li> <li>Progress reports, forecasts, and corrective and preventive actions used to manage work performance</li> <li>Necessary information to close out a project</li> </ul>


                </section>

Work Breakdown Structures: On-Demand

<p>Do you manage projects, or want to enter a new project management role? This live virtual classroom is designed for project managers who want to manage projects effectively as Experts in their designated area. It is also suited for project team members, business owners or those looking to start out in project management.</p>
<p><strong>It pays to be certified</strong> &ndash; at least in the realm of project management.</p>
<p>Certified Project Management Professionals (PMPs) outearn their uncertified peers by&nbsp;<a href="https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/salary-survey-10th-edition.pdf" target="_blank" rel="noopener">23 percent</a>, according to the Project Management Institute (PMI).</p>
<p>You likely already know this though. The challenge is figuring out how the heck you actually become certified. Where do you start? What are the project management certification requirements? Which certification should I get? And how does Vnnergy and other project management course providers fit into the picture?</p>
<p>While there are different types of project management certifications available, this course mainly focuses on the king of project management certifications &ndash; <a href="https://www.pmi.org/certifications/types/project-management-pmp" target="_blank" rel="noopener">the PMP<sup>&reg;</sup>&nbsp;certification</a>.</p>
<p>Highlights:</p>
<ul>
<li>Learn to manage your projects more effectively.</li>
<li>Get a better understanding of project management principles.</li>
<li>Based on The Project Management Institute,&nbsp;<em>A Guide to the Project Management Body of Knowledge (PMBOK</em><sup>&reg;</sup>&nbsp;<em>Guide) -&nbsp;</em><em>Sixth Edition, Project Management Institute, Inc., 2017.</em></li>
<li>Use this as a stepping stone to embark on a project management career.</li>
<li>Earn 35 PDUs or contact hours toward your Project Management education for certification with PMI.</li>
</ul>
<p>Once enrolled, our friendly support team and tutors are&nbsp;<a href="https://wa.me/message/UG53CHKDHJ2RC1" target="_blank" rel="noopener">here to help</a> with any course related inquiries directly on WhatsApp.</p>

Vnnergy LLC

Project Management Institute (PMI)

Project Management Professional (PMP)

Project Management

Project Manager

Earn 35 PDUs or contact hours toward your Project Management education for certification with PMI®. Become PMP® certified today!

PMP® Certification Training

General admission

<h2>Project Management Fundamentals - FranÃ§ais</h2>
<p>Many projects are managed by very efficient and very competent people who have no training in project management.They manage projects as they would manage a process improvement, the deployment of a marketing campaign, the development of a new product, the planning or implementation of an event, or many other 'tasks' referred to as projects.The 'Project Management Fundamentals' course (in English 'Project Management Fundamentals', or 'PMF') is designed to support those people who need a solid foundation of project management knowledge, without being unnecessarily overloaded by learning in addition to the usual work.</p>
<p>The course provides a set of practices, concepts and principles that can be brought to the workplace, as well as knowledge to adapt to specific project environments.Nowadays, this relates for example to Agile or iterative methods.Thus, we recently added the key concepts of Agile to allow a basic understanding of how these two methods can possibly coexist.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Use standard project management terminology.</li>
<li>Describe the benefits and importance of strong project management.</li>
<li>Identify the character of a successful project by a successful project manager.</li>
<li>Recognize how agile/adaptive practices are incorporated into project management.</li>
<li>Explore project management processes, starting, planning, executing, monitoring and controlling, and closing.</li>
<li>Use project management processes and tools based on case studies and real-world situations.</li>
<li>Create a first project plan.</li>
</ul><section>
                    <ul><li>Getting Started</li><li>Basic Concepts</li><li>people and projects</li><li>Getting started and defining requirements</li><li>Use the Project Work Flowchart</li><li>Manage project risks</li><li>Estimations</li><li>Deadlines</li><li>Execute, communicate and develop the team</li><li>To master</li><li>Close the project</li><li>Summary and Next Steps</li></ul>


                </section>

Project Management Fundamentals - FranÃ§ais: On-Demand

<h2>Vendor Relationship Management: On-Demand</h2>
<p>A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions.</p><h3>What You Will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Determine stakeholder interests, impact on the project, and requirements</li>
<li>Explain the process of planning for and preparing a contract</li>
<li>Describe best practices for managing the quality of products and services</li>
<li>Identify key techniques for managing vendor relationships</li>
<li>Take proactive steps to ensure good working relationships with third parties</li>
<li>Emphasize quality in the work performed by external resources</li>
<li>Engage in requirements gathering and management</li>
<li>Understand Agreements, Statements of Work, Letters of Intent and Contracts</li>
<li>Develop an effective contract change control process</li>
<li>Discuss the steps for closing a contract</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li></ul><h3>Stakeholder Relationships</h3><ul><li>Identifying stakeholders</li><li>Planning stakeholder management</li><li>Managing stakeholder engagement</li><li>Controlling stakeholder engagement</li><li>Event: Worksheet: What Are Your Issues with Stakeholders?</li></ul><h3>Understanding the Procurement Process</h3><ul><li>Planning procurement management</li><li>Conducting procurements</li><li>Controlling procurements</li><li>Closing procurements</li><li>Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings</li></ul><h3>Requirements Gathering and Management</h3><ul><li>Requirements gathering</li><li>Requirements management</li><li>Managing relationships</li><li>Contract change control</li><li>Change management</li><li>Event - Small Group Activity: Identifying Gaps in the Requirements Process</li></ul><h3>Agreements, Statements of Work, Letters of Intent and Contracts</h3><ul><li>Contract controls</li><li>Agreements</li><li>Contracts</li><li>Negotiations</li><li>Closing the contract</li><li>Contract termination</li><li>Procurement Audits and Lessons Learned</li><li>Event - Class Activity: Win-Win Negotiating</li></ul><h3>Summary and Next Steps</h3><ul><li>What did we learn, and how can we implement this in our work environments?</li></ul>


                </section>

Vendor Relationship Management: On-Demand

<h2>Global Project Management: On-Demand</h2>
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts.</p>
 <p>In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge.</p>
 <p>From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider.</p>
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders.</p><h3>What you Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Determine when a project meets the criteria of being a true global one</li>
 <li>Articulate global project needs based on the project grid and framework</li>
 <li>Identify and analyze global project stakeholders</li>
 <li>Recognize cultural differences and articulate how they impact project work</li>
 <li>Determine global project estimating, scheduling, and staffing challenges</li>
 <li>Assess global project risks and develop problem-solving responses</li>
 <li>Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques</li>
 <li>Apply best practices for conducting virtual team work and mitigating virtual challenges</li>
 <li>Evaluate ways to control for global project scope, cost, and procurement</li>
 <li>Align customer management best practices with global customer needs</li>
 <li>Implement key global project closing activities</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul>  <li>What is a global project?</li>  <li>What makes a global project different?</li>  <li>A global project management framework</li>  </ul>  <h3>Initiating the Global Project</h3> <ul>  <li>Launching a global project</li>  <li>Respecting cultural differences</li>  <li>Identifying and analyzing stakeholders</li>  <li>Developing the communications plan</li>  <li>Defining the ideal global project manager</li>  <li>Crafting a global project charter</li>  </ul>  <h3>Planning the Global Project</h3> <ul>  <li>Gathering requirements for a global project</li>  <li>Defining the scope, region by region</li>  <li>Estimating and scheduling for global projects</li>  <li>Staffing the global project</li>  <li>Developing the global risk management plan</li>  </ul>  <h3>Executing the Global Project</h3> <ul>  <li>Managing global stakeholder expectations</li>  <li>Embracing cultural diversity</li>  <li>Honing global negotiation techniques</li>  <li>Procuring goods and services on a global basis</li>  <li>Managing global legal and regulatory issues at the micro and macro level</li>  </ul>  <h3>Monitoring and Controlling the Global Project</h3> <ul>  <li>Status reporting</li>  <li>Virtual communication</li>  <li>Cost control</li>  <li>Schedule control</li>  <li>Scope control</li>  <li>Customer satisfaction</li>  </ul>  <h3>Closing the Global Project</h3> <ul>  <li>Contract closure at the macro and micro levels</li>  <li>Administrative closure with global reach</li>  <li>Lessons learned</li>  </ul>


                </section>

Global Project Management: On-Demand

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle! This carefully curated collection of<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> 30 premium courses</strong> is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Scrum, Agile, Strategic Management for Project Managers is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Scrum, Agile, Strategic Management for Project Managers </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Scrum, Agile, Strategic Management for Project Managers package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Scrum, Agile, Strategic Management for Project Managers bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01</strong>: Agile Scrum Master Certification</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02</strong>: Project Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03</strong>: Scrum and Agile Immersion</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04</strong>: Project Management: How to Build a Project Charter</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05</strong>: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06</strong>: Project Planning for Everyone</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07</strong>: Process Improvement</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08</strong>: Process Improvement: How to Reduce Waste</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09</strong>: Strategic Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10</strong>: Strategic Management - Industry Change And Value Curves</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11</strong>: Blockchain Project Management Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12</strong>: RCA: Root Cause Analysis</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 13</strong>: Start an IT Asset Department</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 14</strong>: IT Administration and Networking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 15</strong>: Excel for Office Administrator</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 16</strong>: Cost Control &amp; Project Scheduling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 17</strong>: Project Risk Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 18</strong>: Customer Service Diploma</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 19</strong>: Decision Making and Critical Thinking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 20</strong>: Effective Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 21</strong>: Career Development Plan Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 22</strong>: CV Writing and Job Searching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 23</strong>: Learn to Level Up Your Leadership</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 24</strong>: Networking Skills for Personal Success</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 25</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 26</strong>: Learn to Make a Fresh Start in Your Life</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 27</strong>: Motivation - Motivating Yourself &amp; Others</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 28</strong>: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 29</strong>: Decision Making and Critical Thinking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 30</strong>: Time Management Training - Online Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will make you stand out?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this online <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle, you will gain the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">CPD QS Accredited Proficiency with this Scrum, Agile, Strategic Management for Project Managers</li><li fr-original-style="" style="box-sizing: border-box;">After successfully completing the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to the whole collection of learning materials of this Scrum, Agile, Strategic Management for Project Managers.</li><li fr-original-style="" style="box-sizing: border-box;">The online test with immediate results</li><li fr-original-style="" style="box-sizing: border-box;">You can study and complete the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle at your own pace.</li><li fr-original-style="" style="box-sizing: border-box;">Study for the Scrum, Agile, Strategic Management for Project Managersbundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers </strong>bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Scrum, Agile, Strategic Management for Project Managers, a rich anthology of 30 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisScrum, Agile, Strategic Management for Project Managers bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Scrum, Agile, Strategic Management for Project Managers bundle offers you the flexibility and convenience to learn at your own pace. Make the Scrum, Agile, Strategic Management for Project Managers package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        300 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are cordially invited to enroll in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers</strong> bundle; please note that there are no formal prerequisites or qualifications required. We&#39;ve designed this curriculum to be accessible to all, irrespective of prior experience or educational background.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management for Project Managers </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scrum, Agile, Strategic Management </strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD Accredited Digital Certificates and A Hard Copy Certificate </p></div>

                        </div>

NextGen Learning

Project Management Qualification (PMQ)

Certified ScrumMaster (CSM)

Certified SAFe Agilist

ACP (Agile Certified Practitioner)

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Scrum, Agile, Strategic Management for Project Managers- 30 Courses Bundle 

<h2>Innovation Project Management: Virtual In-House Training</h2>
 <p>Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management.</p>
 <p>Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work.</p>
 <p>This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management.</p><h3>What you Will Learn</h3> <ul>  <li>Explain the links needed to bridge innovation, project management, and business strategy</li>  <li>Describe the different types of innovation and the form of project management each require</li>  <li>Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers</li>  <li>Establish business value and the importance of new metrics for measuring and reporting business value</li>  <li>Relate innovation to business models and the skills needed to contribute in the business model development</li>  <li>Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken</li>  <li>Determine the success and failure criteria of an innovation project</li>  </ul><section>
                    <h3>Foundation Concepts</h3> <ul>  <li>Understanding innovation</li>  <li> Role of innovation in a company</li>  <li>Differences between traditional (operational) and strategic projects</li>  <li>Innovation management</li>  <li>Differences between innovation and R&amp;D</li>  <li>Differing views of innovation</li>  <li>Why innovation often struggles</li>  </ul>  <h3>Linking Innovation Project Management to Business Strategy</h3> <ul>  <li>The business side of innovation project management</li>  <li>The need for innovation targeting</li>  <li>Getting close to the customers and their needs</li>  <li>The need for line-of-sight to the strategic objectives</li>  <li>The innovation enterprise environmental factors</li>  <li>Tools for linking</li>  </ul>  <h3>Internal Versus External (Co-creation) Innovation</h3> <ul>  <li>Open versus closed innovation</li>  <li>Open innovation versus crowdsourcing</li>  <li>Benefits of internal innovation</li>  <li>Benefits of co-creation (external) innovation</li>  <li>Selecting co-creation partners</li>  <li>The focus of co-creation</li>  <li>The issues with intellectual property</li>  <li>Understanding co-creation values</li>  <li>Understanding the importance of value-in-use</li>  </ul>  <h3>Classification of Innovations and Innovation Projects</h3> <ul>  <li>Types of projects</li>  <li>Types of innovations</li>  <li>Competency-enhancing versus competency-destroying innovations</li>  <li>Types of innovation novelty</li>  </ul>  <h3>Public Sector of Innovation</h3> <ul>  <li>Comparing public and private sector project management</li>  <li>Types of public service innovations</li>  <li>Reasons for some public sector innovation failures</li>  </ul>  <h3>An Introduction to Innovation Project Management</h3> <ul>  <li>Why traditional project management may not work</li>  <li>The need for a knowledge management system</li>  <li>Differences between traditional and innovation project management</li>  <li>Issues with the 'one-size-fits-all' methodology</li>  <li>Using end-to-end innovation project management</li>  <li>Technology readiness levels (TRLs)</li>  <li>Integrating Kanban principles into innovation project management</li>  </ul>  <h3>Innovation and the Human Resources Management Challenge</h3> <ul>  <li>Obtaining resources</li>  <li>Need for a talent pipeline</li>  <li>Need for effective resource management practices</li>  <li>Prioritizing resource utilization</li>  <li>Using organizational slack</li>  </ul>  <h3>Corporate Innovation Governance</h3> <ul>  <li>Types of innovation governance</li>  <li>Business Impact Analysis (BIA)</li>  <li>Innovation Project Portfolio Management Office (IPPMO)</li>  <li>Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents</li>  <li>Adverse effects of governance decisions</li>  </ul>  <h3>Innovation Cultures</h3> <ul>  <li>Characteristics of a culture for innovation</li>  <li>Types of cultures</li>  <li>Selecting the right people</li>  <li>Linking innovation to rewards</li>  <li>Impact of the organizational reward system</li>  </ul>  <h3>Innovation Competencies</h3> <ul>  <li>Types of innovation leadership</li>  <li>The need for active listening</li>  <li>Design thinking</li>  <li>Dealing with ambiguity, uncertainty, risks, crises, and human factors</li>  </ul>  <h3>Value-Based Innovation Project Management Metrics</h3> <ul>  <li>Importance of innovation project management metrics</li>  <li>Understanding value-driven project management</li>  <li>Differences between benefits and value - and when to measure</li>  <li>Traditional versus the investment life cycle</li>  <li>Benefits harvesting</li>  <li>Benefits and value sustainment</li>  <li>Resistance to change</li>  <li>Tangible and intangible innovation project management metrics</li>  </ul>  <h3>Business Model Innovation</h3> <ul>  <li>Business model characteristics</li>  <li>Impact of disruptive innovation</li>  </ul>  <h3>Innovation Roadblocks</h3> <ul>  <li>Roadblocks and challenges facing project managers</li>  <li>Ways to overcome the roadblocks</li>  </ul>  <h3>Defining Innovation Success and Failure</h3> <ul>  <li>Categories for innovation success and failure</li>  <li>Need for suitability and exit criteria</li>  <li>Reasons for innovation project failure</li>  </ul>  <h3>Predictions on the Future of Innovation Project Management</h3> <ul>  <li>The Six Pillars of changing times</li>  <li>Some uses for the new value and benefits metrics</li>  </ul>


                </section>

Innovation Project Management: Virtual In-House Training

<p>Feeling Stuck in Your Career? The <strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong> Bundle is Your Skill-Building Solution. This exceptional collection of <strong>30 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Certified Scrum Master &amp; Agile bundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With the <strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong> bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Certified Scrum Master &amp; Agile bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Certified Scrum Master &amp; Agile bundle on your job life and career growth!</p><p><strong>This </strong><strong>Certified Scrum Master, Agile, Strategic Management for Project Managers </strong><strong>Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01: </strong>Agile Scrum Master Certification</li><li><strong>Course 02: </strong>Project Management</li><li><strong>Course 03: </strong>Scrum and Agile Immersion</li><li><strong>Course 04: </strong>Project Management: How to Build a Project Charter</li><li><strong>Course 05: </strong>PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course</li><li><strong>Course 06: </strong>Project Planning for Everyone</li><li><strong>Course 07: </strong>Process Improvement</li><li><strong>Course 08: </strong>Process Improvement: How to Reduce Waste</li><li><strong>Course 09: </strong>Strategic Management</li><li><strong>Course 10: </strong>Strategic Management - Industry Change And Value Curves</li><li><strong>Course 11:</strong> Blockchain Project Management Training</li><li><strong>Course 12: </strong>RCA: Root Cause Analysis</li><li><strong>Course 13: </strong>Start an IT Asset Department</li><li><strong>Course 14: </strong>IT Administration and Networking</li><li><strong>Course 15: </strong>Excel for Office Administrator</li><li><strong>Course 16: </strong>Cost Control &amp; Project Scheduling</li><li><strong>Course 17: </strong>Project Risk Management</li><li><strong>Course 18: </strong>Customer Service Diploma</li><li><strong>Course 19: </strong>Decision-Making and Critical Thinking </li><li><strong>Course 20: </strong>Effective Communication Skills</li><li><strong>Course 21: </strong>Career Development Plan Fundamentals</li><li><strong>Course 22:</strong> CV Writing and Job Searching</li><li><strong>Course 23: </strong>Learn to Level Up Your Leadership</li><li><strong>Course 24:</strong> Networking Skills for Personal Success</li><li><strong>Course 25: </strong>Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 26: </strong>Learn to Make a Fresh Start in Your Life</li><li><strong>Course 27: </strong>Motivation - Motivating Yourself &amp; Others</li><li><strong>Course 28: </strong>Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li><strong>Course 29: </strong>Decision-Making and Critical Thinking </li><li><strong>Course 30: </strong>Time Management Training - Online Course</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online <strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong>bundle, you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this  Certified Scrum Master &amp; Agile bundle </li><li>After successfully completing the Certified Scrum Master &amp; Agile bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this Certified Scrum Master &amp; Agile bundle</li><li>The online test with immediate results </li><li>You can study and complete the Certified Scrum Master &amp; Agile bundle at your own pace.</li><li>Study for the Certified Scrum Master &amp; Agile bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The<strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong> bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the <strong>Certified Scrum Master &amp; Agile bundle</strong>, a comprehensive complete collection of 30 courses. Each course in the Certified Scrum Master &amp; Agile bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Certified Scrum Master &amp; Agile bundle offers the flexibility and convenience to learn at your own pace. Make the Certified Scrum Master &amp; Agile package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong> bundle is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with the Certified Scrum Master &amp; Agile bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Certified Scrum Master &amp; Agile bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in the Certified Scrum Master &amp; Agile bundle.</li><li>Learn on your schedule, in the comfort of your home - the Certified Scrum Master &amp; Agile bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the <strong>Certified Scrum Master, Agile, Strategic Management for Project Managers</strong>bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Compliance Central

Certified Scrum Master, Agile, Strategic Management for Project Managers

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is primarily designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking new business opportunities and augmenting existing business processes using generative AI. It's also a great starting point for any business professionals who want to investigate generative AI solutions for their own individual tasks and workflows. This course is also designed to assist students in preparing for the CertNexus GenAIBIZ (Exam GAZ-110) credential.</p>Overview<p>In this course, you will identify ways in which generative AI can bring significant value to the organization. You will:<br />Describe the fundamentals of AI and generative AI.<br />Generate text using AI.<br />Generate code using AI.<br />Generate images and video using AI.<br />Generate audio using AI.<br />Identify the challenges of generative AI.<br />Implement organizational strategies for generative AI.</p><p>This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times. GenAIBIZÃ¿offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI. Exam voucher is included.This course may earn you a Credly badge.</p></div><div id="course-pills-2"><h4>Lesson 1: AI Fundamentals</h4><ul><li>Topic A: AI Concepts</li><li>Topic B: Generative AI Concepts</li></ul><h4>Lesson 2: Generating Text Using AI</h4><ul><li>Topic A: Identify Text Generation Concepts</li><li>Topic B: Solve Business Problems Using Text Generation</li></ul><h4>Lesson 3: Generating Code Using AI</h4><ul><li>Topic A: Identify Code Generation Concepts</li><li>Topic B: Solve Business Problems Using Code Generation</li></ul><h4>Lesson 4: Generating Images and Video Using AI</h4><ul><li>Topic A: Identify Image and Video Generation Concepts</li><li>Topic B: Solve Business Problems Using Image and Video Generation</li></ul><h4>Lesson 5: Generating Audio Using AI</h4><ul><li>Topic A: Identify Audio Generation Concepts</li><li>Topic B: Solve Business Problems Using Audio Generation</li></ul><h4>Lesson 6: Identifying Challenges of Generative AI</h4><ul><li>Topic A: Identify Shortcomings of Generative AI</li><li>Topic B: Identify Ethical Risks of Generative AI</li><li>Topic C: Identify Business Concerns of Generative AI</li></ul><h4>Lesson 7: Implementing Business Strategies for Generative AI</h4><ul><li>Topic A: Apply Best Practices for Generative AI in the Organization</li><li>Topic B: Evaluate the Results of Generative AI Projects</li></ul></div>

Online Course Marketing

Online Course Creation

Generative Design

Generative AI

AI Art Generation

Generative Adversarial Networks (GAN)

GenAIBIZ: Making ChatGPT and Generative AI Work for You (Exam GAZ-110)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.</p><p>This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Project Scope and Schedule Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Sales  Legal  Marketing  Business analysts  Project managers  AWS Academy students  Other IT-related professionals</p>Overview<p>Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services</p><p>This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.</p>Prerequisites<p>General IT technical knowledge, General IT business knowledge</p></div><div id="course-pills-2"><h3>1 - Introduction to Amazon Web Services</h3> <ul> <li>Summarize the benefits of AWS</li> <li>Describe differences between on-demand delivery and cloud deployments</li> <li>Summarize the pay-as-you-go pricing model</li> </ul> <h3>2 - Compute in the Cloud</h3> <ul> <li>Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level</li> <li>Identify the different Amazon EC2 instance types</li> <li>Differentiate between the various billing options for Amazon EC2</li> <li>Describe the benefits of Amazon EC2 Auto Scaling</li> <li>Summarize the benefits of Elastic Load Balancing</li> <li>Give an example of the uses for Elastic Load Balancing</li> <li>Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS)</li> <li>Summarize additional AWS compute options</li> </ul> <h3>3 - Global Infrastructure and Reliability</h3> <ul> <li>Summarize the benefits of the AWS Global Infrastructure</li> <li>Describe the basic concept of Availability Zones</li> <li>Describe the benefits of Amazon CloudFront and Edge locations</li> <li>Compare different methods for provisioning AWS services</li> </ul> <h3>4 - Networking</h3> <ul> <li>Describe the basic concepts of networking</li> <li>Describe the difference between public and private networking resources</li> <li>Explain a virtual private gateway using a real life scenario</li> <li>Explain a virtual private network (VPN) using a real life scenario</li> <li>Describe the benefit of AWS Direct Connect</li> <li>Describe the benefit of hybrid deployments</li> <li>Describe the layers of security used in an IT strategy</li> <li>Describe which services are used to interact with the AWS global network</li> </ul> <h3>5 - Storage and Databases</h3> <ul> <li>Summarize the basic concept of storage and databases</li> <li>Describe benefits of Amazon Elastic Block Store (Amazon EBS)</li> <li>Describe benefits of Amazon Simple Storage Service (Amazon S3)</li> <li>Describe the benefits of Amazon Elastic File System (Amazon EFS)</li> <li>Summarize various storage solutions</li> <li>Describe the benefits of Amazon Relational Database Service (Amazon RDS)</li> <li>Describe the benefits of Amazon DynamoDB</li> <li>Summarize various database services</li> </ul> <h3>6 - Security</h3> <ul> <li>Explain the benefits of the shared responsibility model</li> <li>Describe multi-factor authentication (MFA)</li> <li>Differentiate between the AWS Identity and Access Management (IAM) security levels</li> <li>Describe security policies at a basic level</li> <li>Explain the benefits of AWS Organizations</li> <li>Summarize the benefits of compliance with AWS</li> <li>Explain primary AWS security services at a basic level</li> </ul> <h3>7 - Monitoring and Analytics</h3> <ul> <li>Summarize approaches to monitoring your AWS environment</li> <li>Describe the benefits of Amazon CloudWatch</li> <li>Describe the benefits of AWS CloudTrail</li> <li>Describe the benefits of AWS Trusted Advisor</li> </ul> <h3>8 - Pricing and Support</h3> <ul> <li>Understand AWS pricing and support models</li> <li>Describe the AWS Free Tier</li> <li>Describe key benefits of AWS Organizations and consolidated billing</li> <li>Explain the benefits of AWS Budgets</li> <li>Explain the benefits of AWS Cost Explorer</li> <li>Explain the primary benefits of the AWS Pricing Calculator</li> <li>Distinguish between the various AWS Support Plans</li> <li>Describe the benefits of AWS Marketplace</li> </ul> <h3>9 - Migration and Innovation</h3> <ul> <li>Understand migration and innovation in the AWS Cloud</li> <li>Summarize the AWS Cloud Adoption Framework (AWS CAF)</li> <li>Summarize six key factors of a cloud migration strategy</li> <li>Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile</li> <li>Summarize the broad scope of innovative solutions that AWS offers</li> <li>Summarize the five pillars of the AWS Well-Architected Framewor</li> </ul> <h3>10 - AWS Certified Cloud Practitioner Basics</h3> <ul> <li>Determine resources for preparing for the AWS Certified Cloud Practitioner examination</li> <li>Describe benefits of becoming AWS Certified</li> </ul></div>

AWS Certification

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

AWS Cloud Practitioner Essentials

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

Service Design Courses (SDC)

IT Certifications

Certified Manager of Quality

Institute of Leadership & Management (ILM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:<br />Individuals involved in IT development IT operations or IT service management.<br />Individuals who require an understanding of DevOps principles.<br />IT professionals working within, or about to enter, an Agile Service Design Environment<br />The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers.</p>Overview<p>The learning objectives for DevOps Foundation include an understanding of:<br />DevOps objectives and vocabulary<br />Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM<br />Improved workflows, communication and feedback loops<br />Automation practices including deployment pipelines and DevOps toolchains<br />Scaling DevOps for the enterprise<br />Critical success factors and key performance indicators<br />Real-life examples and results</p><p>The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. </p></div><div id="course-pills-2"><h4>Exploring DevOps</h4><ul><li>Defining DevOps</li><li>Why Does DevOps Matter?</li><li></li></ul><h4>Core DevOps Principles</h4><ul><li>The Three Ways</li><li>The First Way</li><li>The Theory of Constraints</li><li>The Second Way</li><li>The Third Way</li><li>Chaos Engineering</li><li>Learning Organizations</li></ul><h4>Key DevOps Practices</h4><ul><li>Continuous Testing, Integration, Delivery, Deployment</li><li>Site Reliability &amp; Resilience Engineering</li><li>DevSecOps</li><li>ChatOps</li><li>Kanban</li></ul><h4>Business and Technology Frameworks</h4><ul><li>Agile</li><li>ITSM</li><li>Lean</li><li>Safety Culture</li><li>Learning Organizations</li><li>Continuous Funding</li></ul><h4>Culture, Behaviors &amp; Operating Models</h4><ul><li>Defining Culture</li><li>Cultural Debt</li><li>Behavioral Models</li><li>Organizational maturity models</li></ul><h4>Automation &amp; Architecting DevOps Toolchains</h4><ul><li>CI/CD</li><li>Cloud, Containers, and Microservices</li><li>AI and Machine Learning</li><li>Automation</li><li>DevOps Toolchains</li></ul><h4>Measurement, Metrics, and Reporting</h4><ul><li>The Importance of Measurement</li><li>DevOps Metrics - Speed, Quality, Stability, Culture</li><li>Change lead/cycle time</li><li>Value Driven Metrics</li></ul><h4>Sharing, Shadowing and Evolving</h4><ul><li>DevOps in the Enterprise</li><li>Roles</li><li>DevOps Leadership</li><li>Organizational Considerations</li><li>Getting Started</li><li>Challenges, Risks, and Critical Success Factors</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

DevOps

Lean Foundation

Trainers Course

Cyber Security Foundation

FinOps

Cambridge

Research Quality Association

Implementing Good Clinical Laboratory Practice

RQA Member

Non Member

Redhill

<h3><b>OOAD training course description</b></h3>
      <p>A workshop course providing thorough practical knowledge of object oriented analysis and design methods.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
		<li>Perform Systems Analysis with Object Oriented methods.</li>
					<li>Identify key classes and objects.</li>
                    <li>Expand and refine OO problem domain models.</li>
                    <li>Design Class hierarchies using inheritance and polymorphism.</li>
                    <li>Design programs with Object Oriented methods. </li>
                  </ul>
        <h5>
        <b>OOAD training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>System analysts, designers, programmers and project managers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It is desirable that delegates have experience of programming in C++/Java or some other OOP language.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>OOAD training course contents</b></h3>
      <ul>
				<li>What is OO? </li><p>
Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability.

</p><li>What is Systems Analysis and design? </li><p>
Data flow diagrams, structure diagrams. The OO approach.

</p><li>OOA </li><p>
The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods.

</p><li>OOD </li><p>
Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods.

</p><li>OOP </li><p>
				Prototyping. Implementing OOD with OOPs and OOPLs.</p>
			
      </ul>

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