3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting