Name: Diploma in Genealogy
Price: 25 GBP
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<div><div id="commonContent"><p><strong>Overview: Effective Communication Skills</strong></p><p>In today's interconnected world, effective communication is an invaluable asset. Whether you're interacting in your personal relationships, navigating professional environments, or engaging with broader communities, the ability to convey ideas, thoughts, and emotions with clarity and precision is essential. The 'Effective Communication Skills' course is designed to equip learners with the knowledge, strategies, and practical techniques necessary to become adept communicators across various mediums.</p><p> </p><p><strong>Chapter 1: Effective Communication</strong></p><p>The foundation of effective communication lies in understanding its fundamental principles. In this introductory chapter, learners will delve into the core concepts that underpin successful communication. From the basic elements of encoding and decoding messages to the importance of active listening and feedback, participants will gain insights into the dynamics of human interaction.</p><p>Key topics covered in this module include:</p><ul><li>The communication process: Explore the stages involved in transmitting and receiving messages, including encoding, transmitting, receiving, decoding, and feedback.</li><li>Verbal and nonverbal communication: Understand the role of both verbal language and nonverbal cues such as body language, facial expressions, and gestures in conveying meaning.</li><li>Barriers to communication: Identify common obstacles that hinder effective communication, such as noise, cultural differences, language barriers, and emotional barriers.</li><li>Active listening: Learn techniques to enhance listening skills, including paraphrasing, clarifying, summarizing, and empathizing with the speaker.</li></ul><p>Through a combination of theoretical concepts, real-world examples, and interactive exercises, learners will develop a solid understanding of the principles of effective communication and how they can be applied in various contexts.</p><p><strong>Chapter 2: Effective Verbal Communication</strong></p><p>Verbal communication plays a central role in interpersonal interactions, presentations, negotiations, and everyday conversations. In this module, participants will explore strategies for mastering the art of verbal communication and fostering meaningful connections with others through spoken language.</p><p>Key components of this chapter include:</p><ul><li>Clarity and conciseness: Discover techniques for articulating thoughts and ideas clearly and succinctly to ensure that messages are easily understood by others.</li><li>Tone and delivery: Explore the impact of tone of voice, pacing, pitch, and emphasis on the interpretation of verbal messages, and learn how to adapt these elements to different situations and audiences.</li><li>Assertiveness and confidence: Develop strategies for expressing opinions, making requests, and asserting boundaries with confidence and assertiveness, while also respecting the perspectives of others.</li><li>Effective questioning and feedback: Master the art of asking open-ended questions, providing constructive feedback, and engaging in productive dialogue to foster mutual understanding and collaboration.</li></ul><p>Through practical exercises, role-playing scenarios, and guided feedback sessions, learners will hone their verbal communication skills and gain confidence in their ability to express themselves effectively in various contexts.</p><p><strong>Chapter 3: Effective Written Communication</strong></p><p>In an age dominated by digital communication channels, the ability to communicate effectively in writing is more important than ever. This module focuses on developing proficiency in written communication, from crafting clear and concise emails to drafting persuasive reports and documents.</p><p>Key themes covered in this module include:</p><ul><li>Structure and organization: Learn how to structure written communication effectively, including the use of introductions, main body paragraphs, and conclusions to guide the reader through the content.</li><li>Clarity and precision: Explore techniques for writing clearly and concisely, avoiding jargon, ambiguity, and unnecessary complexity to ensure that messages are easily understood by the intended audience.</li><li>Tone and style: Understand the importance of tailoring the tone and style of writing to suit the purpose, audience, and context, whether it's formal, informal, persuasive, or informative.</li><li>Editing and proofreading: Develop strategies for reviewing and revising written work to correct errors in grammar, punctuation, spelling, and style, ensuring that the final product is polished and professional.</li></ul><p>By practicing writing exercises, analyzing sample texts, and receiving constructive feedback, participants will enhance their written communication skills and become more effective communicators in both personal and professional settings.</p><p> </p><p><strong>Conclusion</strong></p><p>The 'Effective Communication Skills' course provides a comprehensive framework for mastering the art of communication in today's fast-paced world. By exploring the principles of effective communication, mastering verbal and written communication techniques, and practicing through interactive exercises, participants will develop the skills and confidence needed to succeed in any communication context. Whether you're a seasoned professional looking to enhance your communication skills or an aspiring communicator seeking to build a strong foundation, this course offers valuable insights and practical strategies for achieving your goals.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Chapter 1 Effective Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 2 Effective Verbal Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Verbal Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 3 Effective Written Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Written Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Effective Communication Skills

General Admission

<div><div id="commonContent"><div><div id="commonContent"><div><div><div><div><div><div><div><div><div><div><div><div><p><strong>Course Overview: Starting a Business: Principles and Practice in the UK</strong></p><p>In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom.</p><p> </p><p><strong>Module 1: The Basics of Starting a Business in the UK</strong></p><p>Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency.</p><p><strong>Module 2: Running a Business in the UK</strong></p><p>Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape.</p><p><strong>Module 3: Market Analysis</strong></p><p>Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry.</p><p><strong>Module 4: Networking and Creating a Client Base</strong></p><p>Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience.</p><p><strong>Module 5: Sales and Marketing</strong></p><p>Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market.</p><p> </p><p><strong>Conclusion</strong></p><p>'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business.</p></div></div></div></div></div></div></div></div><p></p></div></div></div></div></div></div></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 The Basics of Starting a Business in the UK</h4><div><div><ul><li><div>
<span></span><h5>
The Basics of Starting a Business in the UK</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Running a Business in the UK</h4><div><div><ul><li><div>
<span></span><h5>
Running a Business in the UK</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Market Analysis</h4><div><div><ul><li><div>
<span></span><h5>
Market Analysis</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Networking and Creating a Client Base</h4><div><div><ul><li><div>
<span></span><h5>
Networking and Creating a Client Base</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Sales and Marketing</h4><div><div><ul><li><div>
<span></span><h5>
Sales and Marketing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Starting a Business: Principles and Practice in the UK

<p>ð <strong>Unlock Your Potential with Empowerment Essentials: Building Resilience for a Fulfilling Life! ð</strong></p><p>Are you ready to embark on a transformative journey towards a more empowered and resilient version of yourself? Introducing our groundbreaking online course: <strong>Empowerment Essentials: Building Resilience for a Fulfilling Life</strong>. This comprehensive program is designed to guide you through the essential pillars of personal development, providing you with the tools and insights to build resilience and live a more fulfilling life.</p><p> </p><p>ð <strong>Course Highlights:</strong></p><p>ð <strong>Module 1: Goals &amp; Resources</strong></p><ul><li>Define and set meaningful goals</li><li>Identify and leverage your unique resources for success</li></ul><p>ð± <strong>Module 2: Beginning Concepts</strong></p><ul><li>Lay the foundation for personal growth</li><li>Understand the fundamental concepts of empowerment</li></ul><p>ð§  <strong>Module 3: Reprogramming Your Mind</strong></p><ul><li>Break free from limiting beliefs</li><li>Develop a positive and growth-oriented mindset</li></ul><p>ð <strong>Module 4: Escaping Your Story</strong></p><ul><li>Overcome self-sabotage and negative narratives</li><li>Rewrite your story for resilience and triumph</li></ul><p>ðª <strong>Module 5: Boosting Your Personal Power</strong></p><ul><li>Cultivate inner strength and confidence</li><li>Harness the power within you to overcome challenges</li></ul><p>ð£ï¸ <strong>Module 6: The Power Of Modeling &amp; Language</strong></p><ul><li>Learn the impact of modeling and language on behavior</li><li>Use positive language and role models for empowerment</li></ul><p>ð¤ <strong>Module 7: The Power Of Choice</strong></p><ul><li>Explore the freedom and responsibility of choice</li><li>Make empowering decisions for a fulfilling life</li></ul><p>ð <strong>Module 8: Critical Thinking Skills</strong></p><ul><li>Sharpen your analytical and problem-solving abilities</li><li>Enhance decision-making for positive outcomes</li></ul><p>ð <strong>Module 9: The Amazing Power Of Habits</strong></p><ul><li>Establish healthy habits for success</li><li>Break free from detrimental patterns</li></ul><p>ð <strong>Module 10: The Twin Powers Of Attitude &amp; Acceptance</strong> - Cultivate a positive attitude - Embrace acceptance for greater peace and resilience</p><p>ð <strong>Module 11: Some Keys To Happiness</strong> - Discover keys to sustainable happiness - Foster joy and contentment in your daily life</p><p>ð¤ <strong>Module 12: More Coping Skills</strong> - Expand your coping skills toolbox - Effectively navigate challenges with resilience</p><p>ð¨ï¸ <strong>Module 13: Improving Communication</strong> - Enhance your communication skills - Foster healthier relationships and connections</p><p>ð¡ <strong>Module 14: Anger Management Skills</strong> - Learn effective anger management strategies - Channel and express emotions constructively</p><p>ð <strong>Modules 15-17: More Coping Skills - Parts 1, 2, and 3</strong> - Dive deeper into advanced coping mechanisms - Equip yourself with a comprehensive set of coping tools</p><p> </p><p>ð <strong>Why Choose Empowerment Essentials?</strong></p><ul><li><strong>Comprehensive Curriculum:</strong> 17 modules covering a spectrum of empowering topics.</li><li><strong>Expert Guidance:</strong> Learn from seasoned experts in personal development.</li><li><strong>Flexible Learning:</strong> Study at your own pace, anytime, anywhere.</li><li><strong>Community Support:</strong> Join a community of like-minded individuals on the same journey.</li></ul><p> </p><p>ð <strong>Your journey to resilience and fulfillment begins here! Enroll in Empowerment Essentials now and take the first step toward a more empowered you! ð</strong></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Goals &amp; Resources</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Beginning Concepts</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Reprogramming Your Mind</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Escaping Your Story</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Boosting Your Personal Power</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Power Of Modeling &amp; Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Power Of Choice</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Amazing Power Of Habits</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Twin Powers Of Attitude &amp; Acceptance</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Some Keys To Happiness</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
More Coping Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Improving Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Anger Management Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
BONUS VIDEO - More Coping Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
BONUS VIDEO - More Coping Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
BONUS VIDEO - More Coping Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Empowerment Essentials: Building Resilience for a Fulfilling Life

<h3><b>Overview</b></h3><p> </p><p>ð <strong>Unlock Your Project Management Potential with 'Project Planning and Execution' Course!</strong> ð</p><p>Are you ready to transform your project management skills and take your career to new heights? Introducing our comprehensive course, 'Project Planning and Execution,' designed to equip you with the essential tools and techniques to excel in the dynamic world of project management.</p><p> </p><p>ð¯ <strong>Benefits of Taking Our Course:</strong></p><ol><li><strong>Master Project Planning:</strong> Learn the art of crafting detailed project plans that set the foundation for success. From defining project scope to establishing realistic timelines and budgets, you'll gain the expertise needed to navigate complex projects with confidence.</li><li><strong>Execute with Precision:</strong> Dive deep into the strategies and best practices for executing projects seamlessly. Discover how to effectively allocate resources, manage risks, and overcome challenges to ensure your projects stay on track and deliver exceptional results.</li><li><strong>Enhance Communication Skills:</strong> Communication is key to successful project management. Our course will sharpen your communication skills, enabling you to collaborate effectively with stakeholders, inspire your team, and keep everyone aligned towards common goals.</li><li><strong>Adapt to Change:</strong> In today's fast-paced business environment, adaptability is crucial. Learn how to embrace change, pivot when necessary, and keep your projects agile to stay ahead of the curve and deliver value in ever-evolving landscapes.</li><li><strong>Boost Productivity:</strong> Time is money, especially in project management. Discover proven techniques to optimize productivity, streamline processes, and maximize efficiency throughout the project lifecycle, enabling you to deliver projects on time and within budget.</li><li><strong>Gain a Competitive Edge:</strong> Equip yourself with the skills and knowledge sought after by top employers worldwide. Whether you're looking to advance in your current role or explore new opportunities, our course will give you the competitive edge needed to stand out in the competitive job market.</li></ol><p> </p><p>ð <strong>Frequently Asked Questions (FAQ)</strong> ð</p><p><strong>Q: Is this course suitable for beginners in project management?</strong> A: Absolutely! Our 'Project Planning and Execution' course is designed to cater to individuals at all levels of experience. Whether you're just starting your journey in project management or seeking to enhance your existing skills, you'll find valuable insights and practical knowledge to propel your career forward.</p><p><strong>Q: What is the duration of the course?</strong> A: The duration of the course may vary depending on the learning format and pace you choose. We offer flexible options to accommodate diverse schedules, including self-paced learning modules and instructor-led sessions. Rest assured, you'll have ample time to grasp the concepts and apply them effectively in real-world scenarios.</p><p><strong>Q: Will I receive a certificate upon completion of the course?</strong> A: Yes, upon successful completion of the 'Project Planning and Execution' course, you will receive a certificate to showcase your newfound expertise. Our certificates are recognized and respected in the industry, serving as a testament to your commitment to professional development and excellence in project management.</p><p><strong>Q: Can I access the course materials after completing the program?</strong> A: Absolutely! We believe in empowering our learners to continue their growth journey beyond the course duration. Upon completion, you'll retain access to the course materials, including lectures, resources, and any updates or additions made to the content. This ensures that you can revisit key concepts and stay abreast of emerging trends in project management.</p><p><strong>Q: Will I have opportunities for networking and collaboration with other professionals?</strong> A: Yes, our course fosters a collaborative learning environment where you'll have the opportunity to interact with fellow professionals, exchange ideas, and engage in discussions on relevant topics. Additionally, we provide networking opportunities through online forums, webinars, and alumni events, allowing you to expand your professional network and forge valuable connections in the field of project management.</p><p><strong>Q: Can I apply the skills learned in this course to different industries?</strong> A: Absolutely! The principles and techniques taught in our 'Project Planning and Execution' course are applicable across various industries and sectors. Whether you're working in IT, construction, healthcare, or any other domain, the fundamentals of project management remain consistent. You'll learn how to adapt these principles to suit the unique requirements and challenges of different industries, ensuring your versatility and effectiveness as a project manager.</p><p>Enroll now and embark on a transformative journey towards mastering project planning and execution! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Understanding the Basics of Project Management</h4><div><div><ul><li><div>
<span></span><h5>
Module 1_ Understanding the Basics of Project Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Initiating the Project</h4><div><div><ul><li><div>
<span></span><h5>
Module 2_ Initiating the Project</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Planning the Project</h4><div><div><ul><li><div>
<span></span><h5>
Module 3_ Planning the Project</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Executing the Project</h4><div><div><ul><li><div>
<span></span><h5>
Module 4_ Executing the Project</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Monitoring and Controlling the Project</h4><div><div><ul><li><div>
<span></span><h5>
Module 5_ Monitoring and Controlling the Project</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Closing the Project</h4><div><div><ul><li><div>
<span></span><h5>
Module 6_ Closing the Project</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Project Planning and Execution

<h3><strong>Overview</strong></h3><p><span>We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.</span></p><p> </p><p><span>Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support &amp; service capabilities, and help business owners/managers gather essential knowledge to run &amp; manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. </span></p><p> </p><p><b>Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills:</b></p><ol><li><span>Effective communication &amp; active listening</span></li><li><span>Problem solving</span></li><li><span>Attentiveness</span></li><li><span>Anger Management</span></li><li><span>Time Management</span></li><li><span>Stress Management</span></li><li><span>Conflict resolution</span></li><li><span>Customer relationship management</span></li><li><span>Customer experience enhancement</span></li><li><span>Customer service evaluation</span></li><li><span>Email writing &amp; etiquettes</span></li><li><span>Positive attitude &amp; body language</span></li></ol><p> </p><p><span>So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.</span></p><p> </p><h3><strong>Who is this course for?</strong></h3><p><span>If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course:</span></p><ol><li><span>Jobseekers in fields related to customer service/customer support/customer experience</span></li><li><span>Amateurs or professionals with intermediate skills in the above-mentioned fields</span></li><li><span>Business-owners/managers/team leaders</span></li><li><span>Business students</span></li><li><span>People looking to get certified in customer service</span></li></ol><p> </p><h3><strong>Career Path</strong></h3><p><span>This Customer Service course paves the way for a handful of career opportunities, with roles such as:</span></p><ul><li><b>Customer Service Representative/Executive/Officer</b></li></ul><ul><li><b>Customer Service Advisor/Specialist</b></li></ul><ul><li><b>Customer Service Manager</b></li></ul><p><span>Also, the job roles related to customer support/customer experience will also be available to you.</span></p><p><span>While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are -</span></p><p><b>Entry level: £16,750 - £20,750</b></p><p><b>Mid-level: £26,400 - £36,800</b></p><p><b>Senior level: £35,00 - £50,500</b></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - Why Customer Service Matters</h4><div><div><ul><li><div>
<span></span><h5>
Why Customer Service Matters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - What's Different about Good Service</h4><div><div><ul><li><div>
<span></span><h5>
What's Different about Good Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - First Steps and Body Language</h4><div><div><ul><li><div>
<span></span><h5>
First Steps and Body Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Effective Communication Strategies</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Phone Tone and Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Phone Tone and Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Relationship Building</h4><div><div><ul><li><div>
<span></span><h5>
Relationship Building</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Turning Complaints into Opportunities</h4><div><div><ul><li><div>
<span></span><h5>
Turning Complaints into Opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9 - E-Mail Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
E-Mail Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 - Customer Relationship Management (CRM)</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management (CRM)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 11 - Empowering Great Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Empowering Great Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 12 - Evaluating and Measuring Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Evaluating and Measuring Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Customer Service Online Training

<p>ð Unlock Your Potential: Master Effective Influence Strategies in Corporate Communication! ð</p><p> </p><p>Ready to take your corporate communication skills to the next level? Discover the power of influence with our comprehensive online course: 'Effective Influence Strategies in Corporate Communication.'</p><p>In today's competitive business landscape, the ability to influence and persuade is a game-changer. Whether you're a seasoned professional or just starting in your career, this course is designed to equip you with the strategies and techniques essential for effective communication in corporate settings.</p><p> </p><p>What You'll Gain: ð Proven Influence Techniques: Learn the art of persuasion and influence to drive positive outcomes in meetings, negotiations, and day-to-day interactions. ð Strategic Communication Skills: Master the ability to craft compelling messages, engage stakeholders, and inspire action within your organization. ð¡ Psychology of Influence: Gain insights into human behavior, cognitive biases, and decision-making processes to ethically influence outcomes. ð¤ Building Rapport &amp; Trust: Develop authentic connections, foster trust, and enhance relationships with colleagues, clients, and stakeholders. ð Elevate Your Career: Stand out as a confident and influential communicator, positioning yourself for advancement and leadership opportunities.</p><p> </p><p>Course Highlights: ð Engaging Modules: Access easily digestible modules with video lectures, practical exercises, and real-world case studies curated by industry experts. ð Comprehensive Resources: Dive into a wealth of supplementary materials, including downloadable guides, templates, and recommended readings. ð©âð« Expert Guidance: Benefit from the mentorship of seasoned professionals who provide personalized feedback and guidance throughout your learning journey. ð Flexibility &amp; Accessibility: Learn at your own pace, from anywhere in the world, with 24/7 access to the course materials on any device.</p><p> </p><p>Join thousands of professionals worldwide who have transformed their communication prowess and achieved remarkable success in their careers.</p><p>Invest in your future today! Enroll in 'Effective Influence Strategies in Corporate Communication' and unlock the keys to impactful communication and influential leadership.</p><p> </p><p>Limited seats available - Don't miss this opportunity to elevate your communication skills and drive your career forward! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Promo Video - Persuasion in Business Communications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
PERSUASION TACTICS &amp; STRATEGIES</h4><div><div><ul><li><div>
<span></span><h5>
Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Always Select Your Best Persuasion Opportunities and Environments</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Learning Persuasion Skills to Beat the Naturals</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mapping Out Your Finish Line - In Advance!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Moving the Numbers Game To Your Favor</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Unique Advantage of Persuasion in the Business World</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Never Bore With Data Dumps Again</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Master the Process of NOT Telling People Too Much About Your Process</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The 5 Key Messages for Your Persuasion Success</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Secret Source of Winning Persuasion Messages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Persuade More By talking Less</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
There is Nothing Like Seeing Your Persuasion Messages in Text</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
More for You, By Not Talking About You</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Here is How You Get People to Remember Your Messages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Ironing Out the Kinks in Your Persuasion Presentation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering Persuasive Body Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Persuading Yourself to Go Outside of Your Comfort Zone</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Single Best Way to Prepare for All Persuasion Presentation Opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Persuasion That Takes 6 Months is Still Persuasion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Persuasion is Sometimes More Effective at the Top Than at The Bottom</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conquering Your Fear to Pitch Again</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Note I Probably Shouldn't Have to Mention This, But Don't Lie</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
Conclusion You are Now Ready to Persuade</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Effective Influence Strategies in Corporate Communication

<p>ð Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! ð</p><p> </p><p>Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace?</p><p>Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.'</p><p>In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.</p><p> </p><p>ð What You'll Gain:</p><ol><li><strong>Enhanced Communication Proficiency:</strong> Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation.</li><li><strong>Improved Interpersonal Relationships:</strong> Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations.</li><li><strong>Conflict Resolution Expertise:</strong> Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions.</li><li><strong>Career Advancement Opportunities:</strong> Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition.</li><li><strong>Boosted Team Performance:</strong> Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency.</li><li></li></ol><p>ð Course Highlights:</p><ul><li>Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning.</li><li>Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication.</li><li>Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule.</li><li>Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.</li></ul><p> </p><p>ð Who Should Enroll:</p><ul><li>Professionals seeking to excel in their careers by mastering communication skills.</li><li>Team leaders, managers, and supervisors aiming to create cohesive and productive work environments.</li><li>Individuals aspiring to build stronger personal and professional relationships through effective communication.</li></ul><p> </p><p>ð Enroll Now and Empower Your Communication Skills Today! ð</p><p>Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace!</p><p>Sign up now to gain immediate access and start your journey toward becoming a master communicator!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Promo Video - Listening Skills The Ultimate Workplace Soft Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
LISTENING TACTICS &amp; STRATEGIES</h4><div><div><ul><li><div>
<span></span><h5>
Quick Wins - The Cell Phone Secret to Good Listening Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Stacking the Listening Environment in Your Favor</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Telephone Listening Trap Will Never Catch You Again</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Housekeeping Note Sometimes You should Turn OFF Your Listening Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Just One Agenda Item Listening</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
It Is Incredibly Easy to See How Well You Are Listening - Test</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
It's Even Easier to Listen When You Do This</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Technology Will Eat Your Brain Unless You Do This</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using Your Most Effective Body Language Tool</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Best Listening Body Language From the Neck Down</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Reading the Speaker's Body</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Connecting At the Emotional Level with Your Colleague To Hear All</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering the Art of NOT Interrupting</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Asking for Clarification Is A Great Form of Listening</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Engaging in Conversation at Just the Right Time</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Strong Listening Creates Strong Reactions From You</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Honing Your Sense of Timing and Judgment to Make You a Great Listener</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using The Magic of Pen and Paper Tools to Your Advantage</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Summarizing the Conversation Is Great for You and Your Colleague</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
Conclusion - Your New Reputation As a Great Listener!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Mastering Workplace Communication through Active Listening

<div><div id="commonContent"><p>ð¬ Unlock the Sweet Success with Our Confectionary Making Course! ð­</p><p>Are you ready to turn your passion for sweets into a lucrative career? Look no further! Our comprehensive Confectionary Making course is designed to take you on a delightful journey through the art and science of creating mouthwatering treats. Whether you're an aspiring pastry chef, a baking enthusiast, or simply someone who loves to indulge in sweet creations, this course is your golden ticket to mastering the craft of confectionary.</p><p> </p><p><strong>ð Why Choose Our Confectionary Making Course? ð</strong></p><ol><li><strong>Expert Guidance</strong>: Learn from seasoned confectionary experts who have mastered the art of creating delectable sweets. Our instructors bring years of industry experience to the table, ensuring you receive top-notch guidance every step of the way.</li><li><strong>Hands-On Learning</strong>: Get ready to roll up your sleeves and dive into the world of confectionary making! Our course emphasizes practical, hands-on learning, allowing you to hone your skills through immersive, interactive activities.</li><li><strong>Comprehensive Curriculum</strong>: From classic confections like chocolates and candies to trendy treats like macarons and cake pops, our course covers it all. Explore a wide range of techniques, recipes, and flavor combinations to unleash your creativity in the kitchen.</li><li><strong>Flexibility and Convenience</strong>: Life is busy, but that shouldn't stop you from pursuing your passion for confectionary making. Our course offers flexible scheduling options and convenient online access, so you can learn at your own pace, anytime, anywhere.</li><li><strong>Networking Opportunities</strong>: Connect with fellow confectionary enthusiasts from around the globe! Our vibrant online community provides a supportive platform where you can share ideas, troubleshoot challenges, and forge valuable connections within the industry.</li></ol><p> </p><p><strong>ð¯ Who is This For? ð¯</strong></p><p>Our Confectionary Making course is perfect for anyone with a sweet tooth and a desire to explore the world of pastry arts. Whether you're a baking novice eager to learn the basics or a seasoned professional looking to refine your skills, this course is tailored to suit learners of all levels. If you dream of crafting stunning desserts that delight the senses and bring joy to others, then this course is for you!</p><p> </p><p><strong>ð Career Path ð</strong></p><p>Embark on a sweet journey toward a fulfilling career in the confectionary industry! With the skills and knowledge gained from our course, you'll be well-equipped to pursue various exciting career opportunities, including:</p><ol><li><strong>Pastry Chef</strong>: Bring your culinary creations to life as a skilled pastry chef in restaurants, bakeries, hotels, and catering companies.</li><li><strong>Chocolatier</strong>: Dive into the world of chocolate-making and dazzle customers with handcrafted truffles, bonbons, and other chocolate delights.</li><li><strong>Entrepreneur</strong>: Turn your passion for confectionary making into a thriving business venture! Launch your own bakery, confectionary shop, or online dessert boutique and share your sweet creations with the world.</li><li><strong>Food Blogger/Influencer</strong>: Showcase your confectionary masterpieces on social media platforms and build a loyal following as a food blogger or influencer.</li><li><strong>Culinary Educator</strong>: Share your expertise with aspiring confectioners by teaching classes, workshops, or private lessons in the art of sweet-making.</li></ol><p> </p><p>Don't let your dreams melt away - enroll in our Confectionary Making course today and take the first step toward a sweet and successful future! ð«â¨</p></div></div><p> </p><p><strong>FAQ (Frequently Asked Questions) - Confectionary Making</strong></p><p><strong>Q1: What is confectionary making?</strong></p><p>Confectionary making is the art and science of creating various sweet treats such as candies, chocolates, pastries, and desserts. It involves a combination of techniques including cooking, baking, molding, and decorating to produce delicious and visually appealing confections.</p><p><strong>Q2: Who can participate in a confectionary making course?</strong></p><p>Confectionary making courses are designed for individuals of all skill levels, from beginners with little to no experience in baking or cooking, to seasoned bakers looking to expand their repertoire. Whether you're a hobbyist interested in learning new recipes or a professional seeking to enhance your culinary skills, there's something for everyone in a confectionary making course.</p><p><strong>Q3: What will I learn in a confectionary making course?</strong></p><p>In a confectionary making course, you will learn a variety of techniques and recipes for creating different types of sweets and desserts. This may include learning how to temper chocolate, make caramel, sculpt marzipan figures, bake pastries, and much more. Additionally, you'll gain knowledge about ingredient selection, flavor pairing, and presentation techniques to elevate your confections to the next level.</p><p><strong>Q4: Do I need any special equipment or ingredients to participate?</strong></p><p>While some confectionary making techniques may require specialized equipment such as candy thermometers, pastry bags, or chocolate molds, many recipes can be made using basic kitchen tools and ingredients. Your course instructor will provide guidance on any necessary equipment and ingredients for each recipe, and may also offer alternatives or substitutions to accommodate different skill levels and budgets.</p><p><strong>Q5: Can I accommodate dietary restrictions in confectionary making?</strong></p><p>Yes, many confectionary making courses offer options for accommodating dietary restrictions such as gluten-free, dairy-free, or vegan diets. Additionally, instructors may provide tips and substitutions for adjusting recipes to meet specific dietary needs without sacrificing flavor or texture. If you have any dietary concerns, be sure to communicate them with your instructor beforehand so they can tailor the course content accordingly.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction To Confectionary Making</h4><div><div><ul><li><div>
<span></span><h5>
Introduction To Confectionary Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Cakes and Candies</h4><div><div><ul><li><div>
<span></span><h5>
Cakes and Candies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Coloured Confectionaries</h4><div><div><ul><li><div>
<span></span><h5>
Coloured Confectionaries</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Confectionary Making

<p>ð <strong>Unlock Your Business Potential with Bitcoin-Powered Business Growth!</strong> ð</p><p>Are you ready to take your business to new heights? Discover the revolutionary power of Bitcoin and supercharge your growth with our exclusive online course - 'Bitcoin-Powered Business Growth.'</p><p> </p><p>ð <strong>Why Bitcoin?</strong> ð</p><p>In an ever-evolving digital landscape, Bitcoin isn't just a currency; it's a game-changer for entrepreneurs and businesses. Embrace the future of finance and learn how to leverage Bitcoin to propel your business forward.</p><p> </p><p>ð¡ <strong>What You'll Learn:</strong> ð¡</p><p>ð <strong>1. Mastering Bitcoin Basics:</strong></p><ul><li>Gain a comprehensive understanding of Bitcoin and blockchain technology.</li><li>Learn how to integrate Bitcoin into your business operations seamlessly.</li></ul><p>ð¼ <strong>2. Bitcoin for Business Expansion:</strong></p><ul><li>Explore innovative ways to use Bitcoin to expand your customer base.</li><li>Unlock international markets and tap into new revenue streams.</li></ul><p>ð° <strong>3. Bitcoin as an Investment Strategy:</strong></p><ul><li>Discover how to use Bitcoin as a strategic investment tool for your business.</li><li>Learn risk management techniques to navigate the volatile market.</li></ul><p>ð <strong>4. Securing Your Assets with Bitcoin:</strong></p><ul><li>Explore robust security measures to protect your business and assets.</li><li>Implement best practices for storing and managing Bitcoin securely.</li></ul><p>ð <strong>5. Navigating the Global Economy:</strong></p><ul><li>Understand the impact of Bitcoin on the global economy.</li><li>Position your business for success in the era of digital currencies.</li></ul><p> </p><p>ð <strong>Why Choose Our Course?</strong> ð</p><p>â <strong>Expert-Led Instruction:</strong></p><ul><li>Learn from industry experts with hands-on experience in Bitcoin and business growth.</li></ul><p>â <strong>Practical Insights:</strong></p><ul><li>Gain actionable insights and strategies that you can implement immediately.</li></ul><p>â <strong>Interactive Learning:</strong></p><ul><li>Engage in discussions, case studies, and real-world scenarios to enhance your learning experience.</li></ul><p>â <strong>Lifetime Access:</strong></p><ul><li>Enjoy unlimited access to course materials, updates, and a supportive community.</li></ul><p> </p><p>ð <strong>Don't miss this opportunity to transform your business with the disruptive power of Bitcoin!</strong> ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
A Word About Bitcoin and Stripe</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Set Up With Bitpay</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Marketplaces</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Cloud Based Network - Part 3</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Create a Product in Send Owl</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding-Your-Autoresponder</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding-Coupons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Upsells</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding-An-Affiliate-Program</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Rocketr Network</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Set Up Bitcoin in Rocketr</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Add-a-Product in Rocketr</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Add-A-Pay-Button</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Add a Rocketr Pay Button To Your Site</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up Affiliates in Rocketr</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Coupons in Rocketr</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
E-Mail Marketing In Rocketr</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Blacklisting-Buyers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Introduction to WordPress and Bitcoin</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview of the Advanced Course</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Vs. Shopify</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Set Up Shopify</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up Shopify to Accept Bitcoin</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up Shopify to Accept Bitcoin - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Promoting Your Shopify Products Through Your AR</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Promoting Your Shopify Products To YouTubers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Installation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Plugin - Digital Paybox</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Plugin - Bitpay and Wp-Ecommerce</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
WordPress Plugin - WP - E-Commerce Additional Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Installing Woocommerce</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Plugin Set Up Part One</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Plugin Set Up Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Plugin Set Up Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Plugin 2 Set Up Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Affiliate Connections Through Woo Commerce</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Theme Customization</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Woo Commerce Autoresponders</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Bitcoin-Powered Business Growth

<div><div id="commonContent"><p>ð <strong>Unlock the Secrets of Flawless Software with Our Software Testing Course!</strong></p><p>Are you ready to embark on a journey that will revolutionize the way you approach software development? Look no further! Our cutting-edge Software Testing course is designed to equip you with the essential skills and knowledge needed to become a master in the art of testing software applications. ð¯</p><p> </p><p>ð <strong>Why Software Testing Matters</strong></p><p>In today's fast-paced digital world, software plays a crucial role in every aspect of our lives. From mobile apps to web applications, the demand for seamless, bug-free software is higher than ever before. However, achieving perfection in software development is no easy feat. This is where software testing comes into play.</p><p>Software testing is the process of evaluating a software application to uncover bugs, errors, or any other potential issues before it is released to the market. By meticulously testing software, developers can ensure that it meets the highest standards of quality, functionality, and reliability. ð¡</p><p>Our Software Testing course dives deep into the various testing techniques, methodologies, and best practices that are essential for ensuring the success of any software project. Whether you're a seasoned developer looking to enhance your skill set or a newcomer to the world of software development, this course is your gateway to success. ð</p><p> </p><p>ð ï¸ <strong>What You'll Learn</strong></p><p>Throughout this comprehensive course, you'll gain hands-on experience with a wide range of software testing concepts and tools. From manual testing to automated testing, you'll explore the different approaches used to identify and eliminate bugs in software applications. Additionally, you'll learn about test planning, execution, and reporting techniques that are crucial for effective software testing.</p><p>By the end of the course, you'll be equipped with the knowledge and skills needed to:</p><ul><li>Understand the fundamentals of software testing</li><li>Identify different types of software defects</li><li>Create and execute test cases</li><li>Utilize various testing tools and frameworks</li><li>Implement effective testing strategies</li><li>Analyze test results and generate reports</li></ul><p>With our expert-led training and hands-on exercises, you'll be well-prepared to tackle any software testing challenge that comes your way. ð</p><p> </p><p>ð©âð¼ <strong>Who is this for?</strong></p><p>Our Software Testing course is perfect for:</p><ul><li>Software developers looking to enhance their testing skills</li><li>Quality assurance professionals seeking to deepen their understanding of software testing</li><li>IT professionals interested in transitioning into the field of software testing</li><li>Students and beginners eager to kickstart their career in software development</li></ul><p>No matter your background or experience level, this course provides a solid foundation for mastering the art of software testing and advancing your career in the tech industry. ð</p><p> </p><p>ð <strong>Career Path</strong></p><p>Upon completing our Software Testing course, you'll be well-positioned to pursue a variety of exciting career opportunities in the software development and quality assurance fields. Some potential career paths include:</p><ul><li>Software Tester</li><li>Quality Assurance Engineer</li><li>Test Automation Engineer</li><li>Software Developer (with specialized testing skills)</li><li>Test Manager</li><li>Quality Assurance Manager</li></ul><p> </p><p>With the ever-increasing demand for skilled software testers in today's job market, completing this course will open up a world of possibilities for career advancement and professional growth. ð</p><p>Don't miss out on this incredible opportunity to take your software testing skills to the next level! Enroll in our Software Testing course today and unlock the secrets to building flawless software that delights users and exceeds expectations. ð»ð</p></div></div><p> </p><p><strong>FAQ (Frequently Asked Questions) about Genealogy</strong></p><p><strong>Q1: What is genealogy?</strong></p><p>Genealogy is the study of family history and descent. It involves tracing ancestry and lineage through historical records, oral traditions, genetic analysis, and other sources to create a comprehensive family tree. Genealogy allows individuals to understand their familial connections, cultural heritage, and ancestral roots.</p><p><strong>Q2: Why is genealogy important?</strong></p><p>Genealogy is important for several reasons. Firstly, it helps individuals develop a deeper understanding of their identity and belonging by uncovering their familial history. It allows people to connect with their ancestors, understand their struggles, achievements, and cultural traditions. Genealogy also helps in preserving family stories and traditions for future generations. Additionally, it can provide valuable insights into medical history and genetic predispositions, aiding in personalized healthcare decisions.</p><p><strong>Q3: How can I start researching my family history?</strong></p><p>Starting your genealogical research can be exciting yet daunting. Begin by gathering information from living relatives, such as names, dates, and places of birth, marriage, and death. Organize this information systematically and then proceed to explore online databases, historical records, and archives. Utilize genealogical software or websites to build and maintain your family tree. Joining genealogical societies or online forums can also provide guidance, resources, and support from experienced researchers.</p><p><strong>Q4: What challenges might I encounter in genealogical research?</strong></p><p>Genealogical research often comes with various challenges. Common obstacles include incomplete or inaccurate records, surname changes, language barriers, and geographical relocations. Additionally, the availability of historical records may vary depending on factors such as time period, location, and societal norms. Genetic genealogy can also present challenges such as privacy concerns and the interpretation of DNA test results. Overcoming these challenges requires patience, perseverance, critical thinking, and creativity in research strategies.</p><p><strong>Q5: How can I verify the accuracy of my genealogical findings?</strong></p><p>Verifying the accuracy of genealogical findings is essential to ensure the reliability of your family tree. Cross-referencing multiple sources, including primary documents, official records, oral histories, and genetic evidence, can help confirm information. It's important to critically evaluate the credibility and reliability of each source, considering factors such as the author's expertise, biases, and the context in which the information was recorded. Collaborating with other researchers and seeking professional assistance when needed can also contribute to the accuracy of your genealogical research.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Chapter 1 Why Explore Your Past</h4><div><div><ul><li><div>
<span></span><h5>
Why Explore Your Past</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 2 The Search For Answers</h4><div><div><ul><li><div>
<span></span><h5>
The Search For Answers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 3 Modern Methods of Researching Your Past</h4><div><div><ul><li><div>
<span></span><h5>
Modern Methods of Researching Your Past</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 4 Where to Start Searching</h4><div><div><ul><li><div>
<span></span><h5>
Where to Start Searching</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 5 Search of Records</h4><div><div><ul><li><div>
<span></span><h5>
Search of Records</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 6 Conclusion</h4><div><div><ul><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Diploma in Genealogy

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

ONE SPACE LEFT! 8th October Louise Buckley #Agent121. Looking for: ADULT FICTION

Body doubling Short Flo Session for self-employed or employed women. It can feel isolating and lonely working from home or on the road. Procrastination and other mind games can make you feel stuck and unmotivated. Boost your productivity, accountability and connection with The Flo Sessions. Short Flo is a 2-hour 15-minute session which includes a grounding practice and intention setting at the beginning, to bring us into our working head space. We will work in sprints of 50 minutes with a short wellbeing break (optional). We will close with a personal review and group cheerleading, ending on a high to launch you into the rest of the day. Even if you are more of an introvert, these sessions are for you, there is no pressure to talk to the group, we will use chat to share our intentions but you don't even need to do that if you'd rather not. Discover the benefits of body doubling and how it can help you to do the work! No more faffing about, get focused, get into flow and feel part of a community of women who's collective energy can push you towards your goals.

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Lincoln

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At Noble, we deliver the SLII programme in a combination of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong>in person and virtual sessions:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong> - a one-day module takes place <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">in person - there is NO option to attend virtually</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Parts 2 to 5</strong> - 4 x two-hour sessions delivered <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">virtually</em></strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- there is NO option to attend in person</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create individual success with a situational approach to leadership.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With business moving at a blistering pace, there&rsquo;s more pressure than ever for leaders to be effective at managing successful teams. But often, they don&rsquo;t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/1724427e-f924-4b7f-a1ca-7e8162b5a745/original.png" style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style&mdash;so they don&rsquo;t know how to unleash the potential of their people as their needs shift.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Leaders need to learn how to lead situationally. Blanchard&rsquo;s SLII&reg; empowers leaders to become adaptive&mdash;a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience&trade; teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/78645ffb-283b-42a4-8c69-157fd9fe085e/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p>

At Noble, we deliver the SLII programme in a combination of in person and virtual sessions:
Part 1 - a one-day module takes place in person - there is NO option to attend virtually
Parts 2 to 5 - 4 x two-hour sessions delivered virtually - there is NO option to attend in person
We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.
Programme Overview
Create individual success with a situational approach to leadership.
With business moving at a blistering pace, there’s more pressure than ever for leaders to be effective at managing successful teams. But often, they don’t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.

It’s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style—so they don’t know how to unleash the potential of their people as their needs shift.
Leaders need to learn how to lead situationally. Blanchard’s SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience™ teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.
SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.


Noble Foods

The SLII Experience™ - Powering Inspired Leaders

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong>&nbsp;PICTURE BOOKS</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Barry Timms is a children&#39;s picture book editorial consultant with over twenty years&#39; experience. He has also edited preschool books, non-fiction and young fiction works. Barry&#39;s editorial roles include senior and managerial positions at Macmillan Children&#39;s Book, Walker Books and Little Tiger Group, making commercially successful books of the UK, US and international markets.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Barry is also an award winning author of over fifteen picture books. This is NOT a Unicorn!, published by Nosy Crow, won the Stockport Children&#39;s Book Award 2022.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Barry would like you to submit a covering letter and a maximum of two picture book texts to be discussed. These should be for children aged within the 2-6 years age bracket and can be in prose or rhyme. As well as conventional fiction narratives, narrative non-fiction is also acceptable.</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">
</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Barry is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 1 October 2024</strong></p>

LOOKING FOR: PICTURE BOOKS
Barry Timms is a children's picture book editorial consultant with over twenty years' experience. He has also edited preschool books, non-fiction and young fiction works. Barry's editorial roles include senior and managerial positions at Macmillan Children's Book, Walker Books and Little Tiger Group, making commercially successful books of the UK, US and international markets.
Barry is also an award winning author of over fifteen picture books. This is NOT a Unicorn!, published by Nosy Crow, won the Stockport Children's Book Award 2022.
Barry would like you to submit a covering letter and a maximum of two picture book texts to be discussed. This should be in one Word document with the cover letter at the top. The texts should be for children aged within the 2-6 years age bracket and can be in prose or rhyme. As well as conventional fiction narratives, narrative non-fiction is also acceptable.
(In addition to the paid sessions, Barry is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Tuesday 1 October 2024

ONE SPACE LEFT! 9th October Barry Timms #Agent121. Looking for: PICTURE BOOKS

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today&rsquo;s competitive landscape. &nbsp;Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Whether you&rsquo;re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today&rsquo;s competitive marketplace.</p>

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Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.

On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape.  Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.

Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Free Webinar | Elevating Client Relationships: How to build trust and rapport


<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something at A24 productions might turn into a movie, this is Liza&rsquo;s taste.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes:&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age.</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza&rsquo;s recent favourite non-fiction include:&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person.</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.&nbsp;</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> </strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 2 October 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something at A24 productions might turn into a movie, this is Liza’s taste.
When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes: Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age.
When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza’s recent favourite non-fiction include: The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person.
Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document. 
(In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Wednesday 2 October 2024

SOLD OUT! 11th October Liza DeBlock #Agent121. Looking for: ADULT FICTION, NON-FICTION

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



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