Name: Agile Retrospective: Continuous Improvement and Kaizen with Scrum
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<h2>Digital Transformation: Challenges and Opportunities</h2>
<p>With the digital transformation around us, the world is witnessing the Fourth Industrial Revolution. What makes it different? It comes with a profound change in how we live, work and interact with each other. It's diffusing at an unprecedented, exponential speed and at a large scale, nationally and globally. And, it is penetrating all industries and blurring the lines between the physical, digital and biological worlds.</p>
<p>Organizations need to take ownership and lead the change, otherwise they will be out of business. The most important challenge is the type of leadership and talent needed to deal with this transformation. Project Management plays a vital role as it's the main driver for the change. Without the right skills, failure is inevitable.</p><ul><li>What is digital transformation?</li><li>The new capabilities required for the transformation</li><li>The Power of Execution</li></ul>

IIL Europe Ltd

Digital Transformation: Challenges and Opportunities

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">Data Data Everywhere &ndash; For what purpose? Which data is crucial to driving your organisation? How do we Analyse data to drive improvements?<br fr-original-style="" style="box-sizing: border-box;"></strong></p><ol id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></li></ol><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organisations generally collect enormous amounts of data. However, what data or information is really needed? How do we present the data that we have collected so that it is openly available and can be understood and used to drive the business? Is the data collected driving change?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure of the Course</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This one-day workshop will enable participants to gain the necessary skills to collect, analyse and present data in an understanding and meaningful way and assist the decision-making process.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It looks at how to translate data into useful and meaningful information that can contribute towards real problem solving, effective performance indicators, leading to the development of effective KPI&rsquo;s, among others.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Alternatively, if an organisation is in the process of selecting data collection methods and appropriate analysis, then this workshop will also help.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Data analysis skills are essential to providing honest and accurate analysis, determining statistical significance, reliability, and validity on which to base their decisions, whether it is to improve quality, profitability, efficiency, or competitiveness.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Improper statistical analyses distort findings and can mislead or negatively influence decision-making and the perception of the data collected. The correct analysis of data is a process of systematically applying statistical and / or logical techniques to describe and illustrate, condense, and recap, and evaluate data so that it can be used effectively. This workshop provides essential learning for staff at all levels of the organisation.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course content:</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">1. Data Types</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Discrete data</li><li fr-original-style="" style="box-sizing: border-box;">Continuous data</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">2. Data Collection</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Sheet design</li><li fr-original-style="" style="box-sizing: border-box;">Testing, prior to full-scale data collection</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">3. Data Input into Spreadsheet</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">4. Determination of Basic Descriptive Statistics</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Mean</li><li fr-original-style="" style="box-sizing: border-box;">Median</li><li fr-original-style="" style="box-sizing: border-box;">Mode</li><li fr-original-style="" style="box-sizing: border-box;">Minimum and maximum values</li><li fr-original-style="" style="box-sizing: border-box;">Range</li><li fr-original-style="" style="box-sizing: border-box;">Standard deviation</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">5. Graphical Analysis</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Bar charts</li><li fr-original-style="" style="box-sizing: border-box;">Line graphs</li><li fr-original-style="" style="box-sizing: border-box;">Pie charts</li><li fr-original-style="" style="box-sizing: border-box;">Scatter diagrams</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">6. Determination of Relationships between Factors</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Relationship between discrete factors</li><li fr-original-style="" style="box-sizing: border-box;">Relationship between continuous factors</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">7. Use of Data in Decision Making</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">8. Establishment of Key Performance Indicators</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">9. Determination of Data Reliability</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">10. Summary</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who would benefit from this Approach?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Anyone who collects, manages, analyses and uses data to drive business performance.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The course is delivered through virtual, tutor-led classes as structured above.</li><li fr-original-style="" style="box-sizing: border-box;">The platform used is Adobe Connect which utilizes e-work rooms, video and streamed trainers.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">&pound;200 + VAT</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

Centre for Competitiveness

Analysing and Managing Key Data

<header style="color: rgb(108, 117, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(108, 117, 125);"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(52, 58, 64); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 58, 64);">The APM Project Management Qualification, a rigorous program cultivating expertise in project management. Learn industry-leading principles, tools, and techniques. Develop skills in planning, execution, and monitoring for successful project delivery.</p></header><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></header><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(108, 117, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(108, 117, 125);">About this course</h3><hr style="color: rgb(108, 117, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(108, 117, 125);"><section data-preview-item="course-curriculum" data-section-uid="026e07e0a0" style="color: rgb(108, 117, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(108, 117, 125);"><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(108, 117, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(108, 117, 125);"><li fr-original-style="" style="box-sizing: border-box;">&pound;395.00</li><li fr-original-style="" style="box-sizing: border-box;">468 lessons</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a style="color: rgb(0, 196, 154); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 196, 154);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course curriculum</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Introduction<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Tutor Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Course Overview</li><li fr-original-style="" style="box-sizing: border-box;">Course Objectives</li><li fr-original-style="" style="box-sizing: border-box;">APM Tutor Bot</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">1. Understand the Situational Context of Projects - Projects, Programmes &amp; Portfolios<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Project &amp; Project Management</li><li fr-original-style="" style="box-sizing: border-box;">Definition of a Project</li><li fr-original-style="" style="box-sizing: border-box;">Projects vs BAU</li><li fr-original-style="" style="box-sizing: border-box;">Key Aspects of Project Management</li><li fr-original-style="" style="box-sizing: border-box;">Programmes</li><li fr-original-style="" style="box-sizing: border-box;">Organisational Change</li><li fr-original-style="" style="box-sizing: border-box;">Programmes vs Projects</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of Programmes</li><li fr-original-style="" style="box-sizing: border-box;">Programme Managers&#39; Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Use of Programme Management</li><li fr-original-style="" style="box-sizing: border-box;">Portfolios</li><li fr-original-style="" style="box-sizing: border-box;">Portfolio Management</li><li fr-original-style="" style="box-sizing: border-box;">Interdependencies</li><li fr-original-style="" style="box-sizing: border-box;">Portfolio Management Key Processes</li><li fr-original-style="" style="box-sizing: border-box;">Shaping a Portfolio</li><li fr-original-style="" style="box-sizing: border-box;">Using Portfolio Management</li><li fr-original-style="" style="box-sizing: border-box;">Project, Programme &amp; Portfolio Relationships</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">2. Understand Project Life Cycles - Project Life Cycles &amp; Reviews<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Life Cycle</li><li fr-original-style="" style="box-sizing: border-box;">Linear Life Cycle</li><li fr-original-style="" style="box-sizing: border-box;">Concept Phase</li><li fr-original-style="" style="box-sizing: border-box;">Definition Phase</li><li fr-original-style="" style="box-sizing: border-box;">Deployment Phase</li><li fr-original-style="" style="box-sizing: border-box;">Transition Phase</li><li fr-original-style="" style="box-sizing: border-box;">Adoption</li><li fr-original-style="" style="box-sizing: border-box;">Benefits Realisation Phase</li><li fr-original-style="" style="box-sizing: border-box;">Operations Phase</li><li fr-original-style="" style="box-sizing: border-box;">"Termination" Phase</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of Life-cycles Part 1 &amp; 2</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of Life-cycles Part 2 &amp; 3</li><li fr-original-style="" style="box-sizing: border-box;">Iterative Life Cycle</li><li fr-original-style="" style="box-sizing: border-box;">Hybrid Life Cycle</li><li fr-original-style="" style="box-sizing: border-box;">Knowledge &amp; Information Management</li><li fr-original-style="" style="box-sizing: border-box;">Premature Close</li><li fr-original-style="" style="box-sizing: border-box;">Reviews</li><li fr-original-style="" style="box-sizing: border-box;">Decision Gates</li><li fr-original-style="" style="box-sizing: border-box;">Audits</li><li fr-original-style="" style="box-sizing: border-box;">Post Project Review</li><li fr-original-style="" style="box-sizing: border-box;">Benefits Realisation Review</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">3. Understand how Organisations &amp; Projects are Structured - Roles &amp; Responsibilities<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Basic Organisation Structure Part 1</li><li fr-original-style="" style="box-sizing: border-box;">Basic Organisation Structure Part 2</li><li fr-original-style="" style="box-sizing: border-box;">Project Manager Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Sponsor</li><li fr-original-style="" style="box-sizing: border-box;">Sponsor Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Sponsor Attributes</li><li fr-original-style="" style="box-sizing: border-box;">Project Sponsor vs Project Manager</li><li fr-original-style="" style="box-sizing: border-box;">Governance Board</li><li fr-original-style="" style="box-sizing: border-box;">Users</li><li fr-original-style="" style="box-sizing: border-box;">Team Managers/Members</li><li fr-original-style="" style="box-sizing: border-box;">Project Office Types</li><li fr-original-style="" style="box-sizing: border-box;">Project Management Office Activities Part 1</li><li fr-original-style="" style="box-sizing: border-box;">Project Management Office Activities Part 2</li><li fr-original-style="" style="box-sizing: border-box;">Embedded PMO</li><li fr-original-style="" style="box-sizing: border-box;">Central PMO</li><li fr-original-style="" style="box-sizing: border-box;">Hub-and-Spoke PMOs</li><li fr-original-style="" style="box-sizing: border-box;">PMO Summary</li><li fr-original-style="" style="box-sizing: border-box;">Agile Teams</li><li fr-original-style="" style="box-sizing: border-box;">Cross Functional Team Members</li><li fr-original-style="" style="box-sizing: border-box;">Product Owner</li><li fr-original-style="" style="box-sizing: border-box;">Team Facilitator (Project Manager)</li><li fr-original-style="" style="box-sizing: border-box;">Servant Leadership</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">4. Understand Planning for Success - Stakeholder Engagement<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Stakeholder Engagement</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholder Management - 5 Steps</li><li fr-original-style="" style="box-sizing: border-box;">Power/Interest Grid</li><li fr-original-style="" style="box-sizing: border-box;">Alternative Grid</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholder Engagement</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholder Engagement Plan - Contents</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholder Communication</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">5. Understand how Organisations &amp; Projects are Structured - Organisation Structures</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Organisation</li><li fr-original-style="" style="box-sizing: border-box;">Organisational Continuum</li><li fr-original-style="" style="box-sizing: border-box;">Functional Organisations</li><li fr-original-style="" style="box-sizing: border-box;">Functional Features</li><li fr-original-style="" style="box-sizing: border-box;">Functional</li><li fr-original-style="" style="box-sizing: border-box;">Matrix Organisations</li><li fr-original-style="" style="box-sizing: border-box;">Matrix Features</li><li fr-original-style="" style="box-sizing: border-box;">Matrix</li><li fr-original-style="" style="box-sizing: border-box;">Functional Organisations</li><li fr-original-style="" style="box-sizing: border-box;">Project Features</li><li fr-original-style="" style="box-sizing: border-box;">Project Advantages</li><li fr-original-style="" style="box-sizing: border-box;">Projects Suited to Organisational Types</li><li fr-original-style="" style="box-sizing: border-box;">Assessment Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Career Smarter acknowledges that APM owns all intellectual property rights in &lsquo;APM&rsquo; and &lsquo;Association for Project Management&rsquo; and logos used in connection with APM&rsquo;s activities. All rights reserved.</div>

Career Smarter

APM Project Management Qualification (PMQ)

Therapy Harley Street

Existential Dialogue 2025: "Invention" with Dr. Betty Cannon

<p>Introducing the Ultimate Business Mastery Course Bundle for Aspiring Business Leaders. Our <strong>Business Management Level 7 - QLS Endorsed </strong>course and the additional courses on business are a comprehensive learning experience for all learners.</p><p>Are you ready to take your career to the next level and become an industry leader? Our all-inclusive course bundle equips you with the knowledge and skills to excel in the world of business management and analysis. This exclusive package offers four exceptional courses, including:</p><ul><li>Advanced Diploma in Business Management at QLS Level 7</li><li>Diploma in Business Analysis</li><li>Strategic Business Management - Online Diploma Course</li><li>Business Plan</li></ul><p>The first course in this bundle is QLS endorsed, a prestigious accreditation that reflects exceptional quality and excellence in the UK. This distinction is widely recognised and respected by industry experts and recruiters alike, ensuring you receive unparalleled learning experience.</p><p>The following three courses are CPD accredited, building upon the foundations established in the first course and providing you with an in-depth understanding of the subject matter. This accreditation demonstrates your commitment to professional development and expertise in business management and analysis.</p><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this course bundle, you will be able to:</p><ul><li>Demonstrate advanced knowledge of business management principles and practices</li><li>Apply critical thinking and problem-solving skills to complex business challenges</li><li>Develop and implement effective business strategies to drive organisational growth and success</li><li>Analyse and interpret business data to make informed decisions</li><li>Create comprehensive and professional business plans</li><li>Understand the role of business analysis in the context of project management</li><li>Communicate effectively with stakeholders at all levels of an organisation</li></ul><p>Don't miss out on this fantastic opportunity to invest in your future success. Enrol in the Ultimate Business Mastery Course Bundle today and unlock your full potential as a business leader and strategist.</p><p><strong>Curriculum for Advanced Diploma in Business Management at QLS Level 7</strong></p><ul><li><strong>Module 01: </strong>Introduction to Business Management</li><li><strong>Module 02: </strong>Operations Management</li><li><strong>Module 03: </strong>Introduction to Business Analysis</li><li><strong>Module 04: </strong>Strategic Analysis and Product Scope</li><li><strong>Module 05: </strong>Project Management</li><li><strong>Module 06: </strong>Business Development and Succession Planning</li><li><strong>Module 07: </strong>Business Process Management</li><li><strong>Module 08:</strong> Planning &amp; Forecasting Operations</li><li><strong>Module 09:</strong> Performance Management</li><li><strong>Module 10:</strong> Management of Cash and Credit</li><li><strong>Module 11:</strong> Managing Risk and Recovery</li><li><strong>Module 12:</strong> Quality Management</li><li><strong>Module 13:</strong> Communication Skills</li><li><strong>Module 14:</strong> Business Environment</li><li><strong>Module 15:</strong> Organisational Skills</li><li><strong>Module 16: </strong>Negotiation Techniques</li><li><strong>Module 17:</strong> Human Resource Management</li><li><strong>Module 18:</strong> Motivation and Counselling</li><li><strong>Module 19: </strong>Customer Service</li><li><strong>Module 20:</strong> Time Management</li><li><strong>Module 21:</strong> Conflict Management</li></ul><p>Furthermore, the comprehensive bundle covers key topics such as business management, strategic planning, business analysis, and effective business plan creation. Gain the skills and knowledge needed to excel in today's competitive business landscape.</p><p>Benefits include enhanced problem-solving abilities, data-driven decision-making, improved communication with stakeholders, and an edge in the job market. This all-inclusive bundle equips you with the tools to pursue a rewarding career in management, analysis, and entrepreneurship, setting you on the path to success and professional growth.</p><p><strong>Assessment</strong></p><p>There are <strong>assignments and quizzes </strong>at the end of the courses to test the learners' knowledge and deepen their understanding. Learners will need to obtain <strong>60% marks </strong>to pass the assessments. After successful completion of the assessment of each course, learners will be eligible for certificates. The <strong>QLS certificate</strong><strong>is included in the bundle price</strong>, and learners can also claim their CPD-accredited certificate for a predetermined price.</p><h2>
        
        <div>CPD</div>
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                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>This comprehensive course bundle is perfect for:</p><ul><li>Aspiring business managers and leaders seeking a solid foundation in business management principles</li><li>Business analysts and consultants looking to expand their skillset and knowledge base</li><li>Entrepreneurs and small business owners who want to develop their strategic planning and management capabilities</li><li>Professionals interested in a career change or transition into business management and analysis</li><li>Students pursuing a degree in business or a related field who want to enhance their academic credentials</li></ul>
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        <div>Career path</div>
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                            <ul><li>Business Manager (£36,000 - £50,000)</li><li>Business Analyst (£35,000 - £55,000)</li><li>Operations Manager (£35,000 - £60,000)</li><li>Project Manager (£37,000 - £65,000)</li><li>Strategy Consultant (£40,000 - £80,000)</li><li>Business Development Manager (£30,000 - £60,000)</li><li>Entrepreneur (Salary varies based on business success)</li></ul><p>Note: Salaries listed are approximate and may vary depending on experience, location, and industry.</p>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
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        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course.</p><p>The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and recognised by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive Hard-copy QLS Certificate at their doorstep!</p> </div>

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One Education

Business Management Level 7 - QLS Endorsed Course

<p>One of the assets that employers and decision-makers throughout the world value most is a professional business analyst. Business analysts implement positive change at all levels of an organisation. The course covers the most recent materials on topics including financial analysis, tax accounting, project management, business risk management, and performance management to keep you updated with the job market and prepare you for your future. As a result, you will have the productivity to succeed in your organisation after completing this training.</p><p>This Business Analyst course is designed with excellent attention to help you become the best version of yourself and offers unique and interactive learning resources. You will be able to detect and track your growth as you learn from our course and reflect on your experiences to get insightful knowledge about who you are and how your goals are changing. After completing this thorough Business Analyst course, you will gain critical knowledge that you can utilise to succeed in your job, place of employment, or academic level. Overall, you will learn the fundamentals of the industry and develop practical skills.</p><p>Kickstart your dynamic career and strengthen your deep insight expertise by signing up for the Business Analyst Course. This simple-to-understand Business Analyst Course will help you sharpen your relevant abilities and make your mark in this crowded market of business analysis.</p><p>So, enrol in the course right away if you're keen to envision yourself in a satisfying career.</p><p>Along with this Business Analyst course, you will get <strong>10 premium courses, an original</strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Business Analyst Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 1: </strong>Business Analysis Level 3</li><li><strong>Course 2: </strong>Financial Analysis<strong><br /></strong></li><li><strong>Course 3: </strong>Level 3 Tax Accounting<strong><br /></strong></li><li><strong>Course 4: </strong>Level 3- Project Management<strong><br /></strong></li><li><strong>Course 5: </strong>Budgeting and Forecasting<strong><br /></strong></li><li><strong>Course 6: </strong>Stock Market Investing for Beginners<strong><br /></strong></li><li><strong>Course 7: </strong>Capital Budgeting &amp; Investment Decision Rules<strong><br /></strong></li><li><strong>Course 8: </strong>Forex Trading Level 3<strong><br /></strong></li><li><strong>Course 9: </strong>Compliance &amp; Business Risk Management<strong><br /></strong></li><li><strong>Course 10:</strong> Team Management<strong><br /></strong></li><li><strong>Course 11:</strong> Performance Management</li></ul><p><strong>Learning outcome:</strong></p><p>Following completion of this course, you will</p><ul><li>Learn about financial analysis</li><li>Develop an understanding of tax accounting</li><li>Understand project management</li><li>Get an idea about capital budgeting, investment decision rules, and budgeting and forecasting.</li><li>Acquire knowledge of forex trading</li><li>Develop ideas about business risk management and compliance</li><li>Understand how to present financial data</li><li>Know how to manage performance</li></ul><p><strong>Enrol now in Business Analyst to advance your career, and use the premium study materials from Apex Learning.</strong></p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Analyst expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
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                                        110 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>Anyone can enrol in this Business Analyst Course course. However, this course is appropriate for:</p><ul><li>Recent graduates from college</li><li>Business analysts aspirants hoping to improve their chances of getting hired as business analysts</li><li>Current business analysts seeking to contribute more to and work on generally more fruitful initiatives.</li><li>Administrators, supervisors, and project managers are examples of additional positions that carry out business analysis tasks.</li><li>Anyone and everyone seeking a change of career</li></ul>
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        <div>Requirements</div>
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                            <p>This Business Analyst course has been designed to be fully compatible with tablets and smartphones.</p>
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        <div>Career path</div>
    </h2>

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                            <p>With the help of this exclusive Business Analyst Course, you can advance your career goals and improve your ability to look into relevant opportunities, such as:</p><ul><li>Business analyst</li><li>Intelligence analyst</li><li>Business adviser</li><li>Business development manager</li><li>Investment Analyst</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Business Analyst Courses

School of Business and Technology London

QUALIFI Level 3 Extended Diploma in Business, Management and Study Skills

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<p>In this course, you will explore the challenges facing strategy implementation and learn how to overcome common obstacles that can impede progress. From resistance to change to lack of resources, this course will equip you with the tools and techniques needed to effectively implement your strategic plan.</p>
<p>Organizational structures and control are also critical factors in strategy implementation. You will learn about different organizational structures and control systems and how to align them with your strategic goals. By understanding the relationship between strategy and structure, you will be able to design an organization that is optimized for success.</p>
<p>The role of a strategic center firm is another key aspect of strategy implementation. You will gain insights into the function of a strategic center and how it can support the implementation of your business strategy.</p>
<br /><br />After the successful completion of the course, you will be able to learn about the following,<br />
<ul>
<li>Understand the nature of strategy implementation.</li>
<li>Elaborate on the challenges facing strategy implementation.</li>
<li>Explain different organisational structures and control.</li>
<li>Illustrate the relationship between the strategy and structure of an organisation.</li>
<li>Understand how role of a strategic centre firm.</li>
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<p>In this course, you will explore the challenges facing strategy implementation and learn how to overcome common obstacles that can impede progress. From resistance to change to lack of resources, this course will equip you with the tools and techniques needed to effectively implement your strategic plan.</p>
<p>Organizational structures and control are also critical factors in strategy implementation. You will learn about different organizational structures and control systems and how to align them with your strategic goals. By understanding the relationship between strategy and structure, you will be able to design an organization that is optimized for success.</p>
<p>The role of a strategic center firm is another key aspect of strategy implementation. You will gain insights into the function of a strategic center and how it can support the implementation of your business strategy.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1926"> <div> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Concepts in Strategy Evaluation</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Concepts in Strategy Evaluation</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>CEO, Director, Manager, Supervisor</li>
<li>Business executives and leaders</li>
<li>Management consultants</li>
<li>Strategic planners</li>
<li>MBA students and graduates</li>
<li>Project managers</li>
<li>Change management professionals</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Online Course Marketing

Master of Business Law (MBL)

Diploma in Management Studies (DMS)

Scrum Master Professional Certificate (SMPC)

Institute of Leadership & Management (ILM)

Professional Certificate Course in Concepts in Strategy Evaluation in London 2024

<strong>This course is a complete, concise, and confident overview of Sprint Retrospectives covered in theory along with real-world examples of how the theory is used in industry.</strong>
        <p>Learn how to be confident while conducting Scrum. Whether you are a novice, an expert, or simply someone who wants the answer to the question-what is Sprint Retrospective?-this is definitely the class for you. Sprint Retrospective is a method for boosting your team's efficiency.

The author explains the fundamentals of Agile Retrospective and how to organize Sprint Retrospective at an industrial level in a very simple way.

To get the best experience, all you need is a keen interest in Agile Scrum, a real need to improve your team or business, and the desire to improve continuously.

Each section features an overview of a particular aspect of holding a Sprint Retrospective and tips to organize it wonderfully. Examples are included throughout the course with interactive and quality resources. Everything is based on real-world experiences.</p>
        <h2>What You Will Learn</h2><p>Learn how to improve Sprint retrospectives<br>Learn the exact techniques used by pros for holding retrospectives<br>Understand what Scrum is<br>Understand why Scrum is so powerful for conducting a retrospective<br>Boost the efficiency and productivity of a team<br>Learn the facts based on real industry experience and research</p>
        <h2>Audience</h2><p>This course is useful for Scrum masters, product owners, business owners, support teams, maintenance teams, service and sales teams, development support teams, and anyone who wants a complete overview of Agile Scrum Retrospectives.</p>
        <h2>Approach</h2><p>The course uses examples based on real-world experiences to engage the audience.</p>
        <h2>Key Features</h2><p>A complete overview of the Sprint retrospectives * Feel confident in improving the performance of scrum for any software, service, maintenance, or support team * Explore Sprint retrospectives that will make your team or business more efficient</p>
        
        <h2>About the Author</h2><h3>Paul Ashun</h3><p>Paul Ashun is the CEO, MD, and chief consultant at Pashun Consulting Ltd., specializing in Scrum coaching and leadership within major global organizations. They are the authors of over 10 books on Scrum such as The Power of Scrum in the Real World, Confessions of a Scrum Master as well as the upcoming Agile User Storybook.

He started as a software developer and over ten years later, he became an Agile portfolio manager. He is a certified Scrum Master and a PMO manager. He has led projects for the BBC, General Electric, Oracle, BSkyB, HiT Entertainment, and Razorfish. He has been coaching product owners and business analysts in international blue-chip companies, dating back to 1999, in Agile and Scrum practices such as writing user stories.</p>
        <h2>Course Outline</h2><h4>1. INTRODUCTION</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video provides an overview of the entire course.</p></td></tr><tr><td style='padding: 15px;'><p>2. Agile Scrum Recap</p><p style='margin: 0'>This video lesson provides detailed explanation about Agile Scrum and concepts related to Agile Scrum.</p></td></tr><tr><td style='padding: 15px;'><p>3. What is the Sprint Retrospective?</p><p style='margin: 0'>This session introduces you the concept of Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>4. Retrospectives - Explanation of Concept</p><p style='margin: 0'>Now that you are aware of the term 'Sprint Retrospective', it's time to dive deeper into the important concepts.</p></td></tr><tr><td style='padding: 15px;'><p>5. Key Elements of a Good Retrospective</p><p style='margin: 0'>Learn the key elements of a good retrospective in this session.</p></td></tr></tbody></table><br><h4>2. TIPS 1-7</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Example: How to Run a Sprint Retrospective</p><p style='margin: 0'>Let's take a look at an example of how to run a good Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>2. Tip 1 - The Importance of Time Boxing</p><p style='margin: 0'>Learn about the importance of Time Boxing when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>3. Tip 2 - Focus on Team Needs</p><p style='margin: 0'>Learn how to focus on team needs when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>4. Tip 3 - Put a Stop to the Mundane</p><p style='margin: 0'>Learn how to put a stop to the mundane repetitive questions when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>5. Tip 4 - Switch the Goal</p><p style='margin: 0'>Learn about the importance of switching goals when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>6. Tip 5 - Take Lessons from Your Friends</p><p style='margin: 0'>Take lessons from your other relationships and utilize them when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>7. Tip 6 - The Secret Box</p><p style='margin: 0'>Lean how to use the Secret Box when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>8. Tip 7 - Open Retrospective</p><p style='margin: 0'>Lean how open retrospective can be useful when conducting a Sprint Retrospective.</p></td></tr></tbody></table><br><h4>3. TIPS 8-14</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Case Study: Retrospective Regret</p><p style='margin: 0'>Let's look at a case study on Retrospective Regret in this session.</p></td></tr><tr><td style='padding: 15px;'><p>2. Tip 8 - Change the Facilitator</p><p style='margin: 0'>Learn how changing the facilitator can help you when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>3. Tip 9- Change the Style</p><p style='margin: 0'>Learn how adding a variety to the meeting style can keep things fresh and interesting.</p></td></tr><tr><td style='padding: 15px;'><p>4. Tip 10 - Accolades to the Team</p><p style='margin: 0'>Learn how to create an encouraging environment by offering accolades to the team.</p></td></tr><tr><td style='padding: 15px;'><p>5. Tip 11 - The Retro Radiator</p><p style='margin: 0'>Learn about the Retro Radiator and how it can be used to keep a track of the agreed improvements and goals.</p></td></tr><tr><td style='padding: 15px;'><p>6. Tip 12 - Creative Retrospectives</p><p style='margin: 0'>Learn how to implement creative retrospectives when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>7. Tip 13 - Involvement of Remote Teams</p><p style='margin: 0'>Learn how involving remote teams can boost the efficiency of your Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>8. Tip 14 - Separate Discovery from Discussion</p><p style='margin: 0'>Learn how to separate the process of discovery from the discussion stage.</p></td></tr></tbody></table><br><h4>4. TIPS 15-21</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Coaching: How to Explain why Sprint Retrospective Works</p><p style='margin: 0'>In this lesson, you will explore the reasons why Sprint Retrospective works.</p></td></tr><tr><td style='padding: 15px;'><p>2. Tip 15- Avoid Assumptions</p><p style='margin: 0'>Learn how to avoid assumptions when conducting a Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>3. Tip 16 - Taking Cue from Previous Retrospectives</p><p style='margin: 0'>Learn how to utilize past experiences and implement the modifications in current retrospectives.</p></td></tr><tr><td style='padding: 15px;'><p>4. Tip 17 - Draw out the Problems, Successes, and Opportunities</p><p style='margin: 0'>Learn how communication can draw out the problems, successes, and opportunities.</p></td></tr><tr><td style='padding: 15px;'><p>5. Tip 18 - Roundtable Discussion</p><p style='margin: 0'>Learn how roundtable discussions can be used to create a better environment during the Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>6. Tip 19 - Voting For Essential Items to Act Upon</p><p style='margin: 0'>Learn how voting for essential items to act upon can be used when conducting Spring Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>7. Tip 20 - Use the Five Whys to Get to the Root of the Problem</p><p style='margin: 0'>Learn what are the five whys to get to the root of the problem.</p></td></tr><tr><td style='padding: 15px;'><p>8. Tip 21 - Make an Action Plan for Your Top Priorities</p><p style='margin: 0'>Learn how making a proper action plan and prioritizing can be helpful.</p></td></tr></tbody></table><br><h4>5. TIPS 22-29</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Checklist: Sprint Retrospective Checklist</p><p style='margin: 0'>Here is a checklist for Spring Retrospective that you can use.</p></td></tr><tr><td style='padding: 15px;'><p>2. Tip 22 - Allocate Exclusive Time for Actions of Improvement</p><p style='margin: 0'>Learn how to allocate extra time for actions of priority items that need improvement or resolution.</p></td></tr><tr><td style='padding: 15px;'><p>3. Tip 23 - Formal Artifacts to Record Your Retrospectives</p><p style='margin: 0'>Learn how you can use formal artifacts to record sufficient information about your retrospectives.</p></td></tr><tr><td style='padding: 15px;'><p>4. Tip 24 - Design a Working Agreement</p><p style='margin: 0'>Learn how designing a working agreement can help resolve conflicts for teams working closely.</p></td></tr><tr><td style='padding: 15px;'><p>5. Tip 25 - Give Ample Time to Answer</p><p style='margin: 0'>Learn how providing ample amount of time for answering can improve your Sprint Retrospective.</p></td></tr><tr><td style='padding: 15px;'><p>6. Tip 26 - Allow the Team to Improve During the Sprint</p><p style='margin: 0'>Learn how, by allowing the team to improve during the Sprint, can result in positive outcomes.</p></td></tr><tr><td style='padding: 15px;'><p>7. Tip 27 - Go by a Retrospective Pattern</p><p style='margin: 0'>Learn to follow a retrospective pattern.</p></td></tr><tr><td style='padding: 15px;'><p>8. Video 5.1: Tip 28 - One at a Time</p><p style='margin: 0'>Learn how to focus your team members to one task at a time.</p></td></tr><tr><td style='padding: 15px;'><p>9. Tip 29 - Improve How You Capture Visible Notes</p><p style='margin: 0'>Learn how to improve your ability to capture visible notes.</p></td></tr><tr><td style='padding: 15px;'><p>10. Conclusion</p><p style='margin: 0'>Let's wrap up!</p></td></tr></tbody></table>

Packt

Project Management

Scrum

This course is a complete, concise, and confident overview of Sprint Retrospectives covered in theory along with real-world examples of how the theory is used in industry.

Agile Retrospective: Continuous Improvement and Kaizen with Scrum

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Nexus Human

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

ITILÂ© 4 Foundation

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Sen Teaching Assistant

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

<p data-key="43" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="44" fr-original-style="" style="box-sizing: border-box;">Choice and Control in Hoarding Behaviour Training</span></p>
<p data-key="45" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="46" fr-original-style="" style="box-sizing: border-box;">Understanding hoarding disorder </span></p>
<p data-key="47" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="48" fr-original-style="" style="box-sizing: border-box;">Case study work (throughout) </span></p>
<p data-key="49" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="50" fr-original-style="" style="box-sizing: border-box;">Risk/Risk Assessment </span></p>
<p data-key="51" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="52" fr-original-style="" style="box-sizing: border-box;">Overview of positive engagement </span></p>
<p data-key="53" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="54" fr-original-style="" style="box-sizing: border-box;">Legislation including safeguarding and the Care Act 2014 </span></p>
<p data-key="55" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="56" fr-original-style="" style="box-sizing: border-box;">Supporting hoarding disorder through the term of the relationship using Motivational Interviewing and the Cycle of Change </span></p>
<p data-key="57" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="58" fr-original-style="" style="box-sizing: border-box;">Techniques to challenge compulsive acquisition and the failure to discard </span></p>
<p data-key="59" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="60" fr-original-style="" style="box-sizing: border-box;">Outcomes are policy and practice tools as well as an action plan .</span></p>
<p data-key="61" data-slate-fragment="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" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="62" fr-original-style="" style="box-sizing: border-box;">TRAINER: Megan Karnes - Founder/Director HoardingUK, Director Mental Health Consultancy UK, Counsellor BA (Hons), Dip. Clinical Supervision and Consultancy, Prim. Cert CBT, National Advocacy Qualification, Independent Mental Health Advocate (IMHA), Registered MBACP</span></p>

Choice and Control in Hoarding Behaviour Training
Understanding hoarding disorder 
Case study work (throughout) 
Risk/Risk Assessment 
Overview of positive engagement 
Legislation including safeguarding and the Care Act 2014 
Supporting hoarding disorder through the term of the relationship using Motivational Interviewing and the Cycle of Change 
Techniques to challenge compulsive acquisition and the failure to discard 
Outcomes are policy and practice tools as well as an action plan .
TRAINER: Megan Karnes - Founder/Director HoardingUK, Director Mental Health Consultancy UK, Counsellor BA (Hons), Dip. Clinical Supervision and Consultancy, Prim. Cert CBT, National Advocacy Qualification, Independent Mental Health Advocate (IMHA), Registered MBACP

HoardingUK

Challenging Behaviour

Hoarding training designed to be an educational, interactive and empowering day that works to positively  impact attendees active client work.

HoardingUK Choice and Control in Hoarding Behaviour

General admission

This is usable by invitation only.  If used without this, the booking will be cancelled.

PlacementY

PlacementE

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout <em fr-original-style="" style="box-sizing: border-box;">"HELP!"&nbsp;</em>let alone step off the hamster wheel to rest, recharge and recuperate?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission<em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em>is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our clients say:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">"</span></em><span style="color: rgb(32, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions."</span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"I gained different techniques to build resilience and overcome overwhelm."&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" fr-original-style="" style="box-sizing: border-box;"><span data-sheets-root="1" style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"has helped me have a more positive outlook day to day, relaxation has helped with my sleep"</span></span><span data-sheets-root="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions, please ask and I will be happy to help :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sue&nbsp;</p>

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet life-changing self-help and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength. The transformation was so profound that I knew I had to share it with others—and that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our four-week, live online workshop series, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice a new tool designed to fit seamlessly into your life (just a few minutes a day, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, and introduce the next tool.  This isn’t just a one-off workshop; it’s a journey of growth and connection.
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  Together, we’ll share experiences, uplift each other, and grow stronger.
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE Vernova) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, GE Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

SGI Webinar - THOUGHT LEADERSHIP WEBINAR

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN&#39;S NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. &nbsp;At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF.</span>
</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children&rsquo;s non-fiction.</span>
<br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson&rsquo;s Cosmere or the Marvel Cinematic Universe &ndash; the bigger the better! She also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it&rsquo;s particularly important in the YA space.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber&rsquo;s The Long Way to a Small Angry Planet and Michaiah Johnson&rsquo;s The Space Between Worlds. &nbsp;She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem!</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn&rsquo;s back).</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is also looking for children&rsquo;s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September 2024</strong></p>

LOOKING FOR: MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN'S NON-FICTION
After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF.

Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children’s non-fiction.


She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one.
She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson’s Cosmere or the Marvel Cinematic Universe – the bigger the better! She also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting.
In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it’s particularly important in the YA space.
Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber’s The Long Way to a Small Angry Planet and Michaiah Johnson’s The Space Between Worlds. She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem!
In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn’s back).
She is also looking for children’s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important.
Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document.
(In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

Fiction Writing

SOLD OUT! 27th Sept Maddy Belton #Agent121. Looking for: MG, YA, CHILDREN'S NON-FICTION, ADULT FICTION

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

CompTIA Network+

Certificate in Information Security Management Principles (CISMP)

Certified Cyber Professional (CCP)

CompTIA A+

CompTIA Security+

Birmingham

Telford

<p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(85, 57, 130); box-sizing: border-box;" fr-original-style="color: rgb(85, 57, 130);">&nbsp;&ldquo;Our dilemma is that we hate change and love it at the same time.&nbsp;</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(85, 57, 130); box-sizing: border-box;" fr-original-style="color: rgb(85, 57, 130);">What we really want is for things to remain the same but get better.&rdquo;</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(85, 57, 130); box-sizing: border-box;" fr-original-style="color: rgb(85, 57, 130);">Sydney J. Harris&nbsp;- American journalist. (1917 &ndash; 1986).</span></em></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Change is constant in our lives, yet our ability to resist it, avoid or even stop it is also constant. But why? And how do we fix this?</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">This workshop examines the many challenges change brings and identifies the various types of people in a change process. We will brainstorm all the possible reasons for resistance to change and discuss our experiences with those who were resistant to the idea of change.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We then look to work positively on solving or at least reducing all the negative aspects of change and positioning change in a far more positive light.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">In some cases, the impending change will upset pretty much everyone in the organisation, and we need to know how to mitigate its impacts. In fact, we need to understand how sometimes we can agree with most people&#39;s thinking, understand their resistance and negativity, and still be able to turn things around to prove that the change needs to happen.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Changes will happen, and whilst we can&rsquo;t remove all the negatives from each person&#39;s perspective, we can plan, prepare, and manage change surprisingly well when we have the tools and processes to do so.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Always remember to get your people to think about the long game.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All Leaders and Managers who have to manage change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Change is costly, and if you&rsquo;re going to spend money and use resources, you need to ensure you get the best ROI possible. When change impacts many of your people, it may be unwelcome and unwanted, but if it is right for the organisation, you need to know how to position it, advertise it, and sell it.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&rsquo;t hide away from those who push back against change. Come along and chat with us to understand how those who push against change can be your greatest ally as you plan and prepare the whole organisation for the impending journey of change.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Why is Emotional Intelligence a key aspect of how we approach meetings?</li><li fr-original-style="" style="box-sizing: border-box;">What is change to you, your colleagues and the business?</li><li fr-original-style="" style="box-sizing: border-box;">What are the different mindsets involved with change?</li><li fr-original-style="" style="box-sizing: border-box;">We examine our six principles and stages of change management and stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Why do some people work towards change and others resist?</li><li fr-original-style="" style="box-sizing: border-box;">How do we cope with resistance to change in the right way?</li><li fr-original-style="" style="box-sizing: border-box;">We discuss our &#39;Change Champions&#39; and &#39;Change Chokers&#39; concepts.</li><li fr-original-style="" style="box-sizing: border-box;">We discuss the &#39;Six Principles of Influence&#39; from Robert Cialdini to help us win people over.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div>

“Our dilemma is that we hate change and love it at the same time. 
What we really want is for things to remain the same but get better.”
Sydney J. Harris - American journalist. (1917 – 1986).

Change is constant in our lives, yet our ability to resist it, avoid or even stop it is also constant. But why? And how do we fix this?
This workshop examines the many challenges change brings and identifies the various types of people in a change process. We will brainstorm all the possible reasons for resistance to change and discuss our experiences with those who were resistant to the idea of change. 
We then look to work positively on solving or at least reducing all the negative aspects of change and positioning change in a far more positive light. 
In some cases, the impending change will upset pretty much everyone in the organisation, and we need to know how to mitigate its impacts. In fact, we need to understand how sometimes we can agree with most people's thinking, understand their resistance and negativity, and still be able to turn things around to prove that the change needs to happen.
Changes will happen, and whilst we can’t remove all the negatives from each person's perspective, we can plan, prepare, and manage change surprisingly well when we have the tools and processes to do so.
Always remember to get your people to think about the long game.



LENGTH - Usually one day. For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All Leaders and Managers who have to manage change.
Why? - Change is costly, and if you’re going to spend money and use resources, you need to ensure you get the best ROI possible. When change impacts many of your people, it may be unwelcome and unwanted, but if it is right for the organisation, you need to know how to position it, advertise it, and sell it.
Don’t hide away from those who push back against change. Come along and chat with us to understand how those who push against change can be your greatest ally as you plan and prepare the whole organisation for the impending journey of change.
Workshop Content
Why is Emotional Intelligence a key aspect of how we approach meetings?
What is change to you, your colleagues and the business?
What are the different mindsets involved with change?
We examine our six principles and stages of change management and stakeholders.
Why do some people work towards change and others resist?
How do we cope with resistance to change in the right way?
We discuss our 'Change Champions' and 'Change Chokers' concepts.
We discuss the 'Six Principles of Influence' from Robert Cialdini to help us win people over.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Change Management

Team Management

Leadership Development

Management Skills

Managing Change

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(38, 38, 38); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 38, 38);">Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it.<br fr-original-style="" style="box-sizing: border-box;">This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.</b></p>

Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it.
This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.

Skillogy International

Organisational Behaviour

Behaviour Change

Soft Skills

Organisational Psychology

People Management

Move resource

Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it.
This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage in meeting organisational objectives.

Change Management 

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

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