10355 Courses delivered Online

To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

One day foundation course in sexual health for staff who want to deliver the C Card in North Wales. This course is for staff who are not currently trained to deliver the C Card. We are also holding refresher courses for staff already trained - contact us for more details. We will cover: What is C Card? What needs to be in place for C Card providers to deliver the scheme What stock and support we provide The law and sex including Fraser Guidelines Key sexual health issues, including contraception and STI's Condoms, lube, dams, etc Inclusive practice How to use the online admin system - QES If you have any questions please get in touch with us at ccard@sexeducationcompany.org

One day foundation course in sexual health for staff who want to deliver the C Card in North Wales. This course is for staff who are not currently trained to deliver the C Card. We are also holding refresher courses for staff already trained - contact us for more details. We will cover: What is C Card? What needs to be in place for C Card providers to deliver the scheme What stock and support we provide The law and sex including Fraser Guidelines Key sexual health issues, including contraception and STI's Condoms, lube, dams, etc Inclusive practice How to use the online admin system - QES If you have any questions please get in touch with us at ccard@sexeducationcompany.org