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LOOKING FOR: ADULT FICTION, NON-FICTION Publisher / editor Scott Pack is now in his third decade working in the world of books. During that time he has been Head of Buying for Waterstones, worked for publishers big and small - including a lengthy spell at HarperCollins - and taught numerous workshops and classes on all aspects of writing. These days he splits his time between writing his own books, editing other people's, teaching the editors of tomorrow as part of the Oxford Brookes University MA in Publishing, and he is one of the question setters for BBC's Mastermind. His latest book, Tips From A Publisher, is out now.  As a publisher, Scott has published across most genres in fiction and a wide range of non-fiction and is happy to read any style of writing. He will assess your sample and provide feedback on any issues he identifies, the manuscript's commercial potential and what steps he would advise before you submit to agents or publishers. Scott is very direct with his feedback, so expect robust, but always constructive, comments! Scott would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.  For non-fiction, he would like to see:- * 1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic *  A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey * 1000-1500 words of intro text - to showcase context, tone etc * 1000-1500 words from later in the book - to showcase the progression of the book (In addition to the paid sessions, Scott is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk [agent121@iaminprint.co.uk] to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 14 May 2024

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Install and configure ESXi hosts Deploy and configure vCenter Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users Create virtual networks using vSphere standard switches and distributed switches Create and configure datastores using storage technologies supported by vSphere Use the vSphere Client to create virtual machines, templates, clones, and snapshots Create content libraries for managing templates and deploying virtual machines Manage virtual machine resource allocation Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion Create and configure a vSphere cluster that is enabled with vSphere High Availability (HA) and vSphere Distributed Resource Scheduler Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. COURSE INTRODUCTION * Introductions and course logistics * Course objectives VSPHERE AND VIRTUALIZATION OVERVIEW * Explain basic virtualization concepts * Describe how vSphere fits in the software-defined data center and the cloud infrastructure * Recognize the user interfaces for accessing vSphere * Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs INSTALLING AND CONFIGURING ESXI * Install an ESXi host * Recognize ESXi user account best practices * Configure the ESXi host settings using the DCUI and VMware Host Client DEPLOYING AND CONFIGURING VCENTER * Recognize ESXi hosts communication with vCenter * Deploy vCenter Server Appliance * Configure vCenter settings * Use the vSphere Client to add and manage license keys * Create and organize vCenter inventory objects * Recognize the rules for applying vCenter permissions * View vCenter logs and events CONFIGURING VSPHERE NETWORKING * Configure and view standard switch configurations * Configure and view distributed switch configurations * Recognize the difference between standard switches and distributed switches * Explain how to set networking policies on standard and distributed switches CONFIGURING VSPHERE STORAGE * Recognize vSphere storage technologies * Identify types of vSphere datastores * Describe Fibre Channel components and addressing * Describe iSCSI components and addressing * Configure iSCSI storage on ESXi * Create and manage VMFS datastores * Configure and manage NFS datastores DEPLOYING VIRTUAL MACHINES * Create and provision VMs * Explain the importance of VMware Tools * Identify the files that make up a VM * Recognize the components of a VM * Navigate the vSphere Client and examine VM settings and options * Modify VMs by dynamically increasing resources * Create VM templates and deploy VMs from them * Clone VMs * Create customization specifications for guest operating systems * Create local, published, and subscribed content libraries * Deploy VMs from content libraries * Manage multiple versions of VM templates in content libraries MANAGING VIRTUAL MACHINES * Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances * Migrate VMs using vSphere vMotion * Describe the role of Enhanced vMotion Compatibility in migrations * Migrate VMs using vSphere Storage vMotion * Take a snapshot of a VM * Manage, consolidate, and delete snapshots * Describe CPU and memory concepts in relation to a virtualized environment * Describe how VMs compete for resources * Define CPU and memory shares, reservations, and limits DEPLOYING AND CONFIGURING VSPHERE CLUSTERS * Create a vSphere cluster enabled for vSphere DRS and vSphere HA * View information about a vSphere cluster * Explain how vSphere DRS determines VM placement on hosts in the cluster * Recognize use cases for vSphere DRS settings * Monitor a vSphere DRS cluster * Describe how vSphere HA responds to various types of failures * Identify options for configuring network redundancy in a vSphere HA cluster * Recognize vSphere HA design considerations * Recognize the use cases for various vSphere HA settings * Configure a vSphere HA cluster * Recognize when to use vSphere Fault Tolerance MANAGING THE VSPHERE LIFECYCLE * Enable vSphere Lifecycle Manager in a vSphere cluster * Describe features of the vCenter Update Planner * Run vCenter upgrade prechecks and interoperability reports * Recognize features of vSphere Lifecycle Manager * Distinguish between managing hosts using baselines and managing hosts using images * Describe how to update hosts using baselines * Describe ESXi images * Validate ESXi host compliance against a cluster image and update ESXi hosts * Update ESXi hosts using vSphere Lifecycle Manager * Describe vSphere Lifecycle Manager automatic recommendations * Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware

Duration 5 Days 30 CPD hours This course is intended for This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are: Entry-level network engineer Network administrator Network support technician Help desk technician Overview This course will help you: Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network Gain a foundation in the essentials of networking, security, and automation Earn 30 CE credits toward recertification The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 Cisco© Certified Network Associate (CCNA©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification. COURSE OUTLINE * Exploring the Functions of Networking ? Lecture * Introducing the Host-to-Host Communications Model ? Lecture * Operating Cisco IOS Software ? Lecture * Introducing LANs ? Lecture * Exploring the TCP/IP Link Layer ? Lecture * Starting a Switch ? Lecture * Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture * Explaining the TCP/IP Transport Layer and Application Layer ? Lecture * Exploring the Functions of Routing ? Lecture * Configuring a Cisco Router ? Lecture * Exploring the Packet Delivery Process ? Lecture * Troubleshooting a Simple Network ? Lecture * Introducing Basic IPv6 ? Lecture * Configuring Static Routing ? Lecture * Implementing VLANs and Trunks ? Lecture * Routing Between VLANs ? Lecture * Introducing OSPF ? Lecture * Building Redundant Switched Topologies ? Self-study * Improving Redundant Switched Topologies with EtherChannel ? Lecture * Exploring Layer 3 Redundancy ? Self-study * Introducing WAN Technologies ? Self-study * Explaining Basics of ACL ? Lecture * Enabling Internet Connectivity ? Lecture * Introducing QoS ? Self-study * Explaining Wireless Fundamentals ? Self-study * Introducing Architectures and Virtualization ? Self-study * Explaining the Evolution of Intelligent Networks ? Lecture * Introducing System Monitoring ? Lecture * Managing Cisco Devices ? Lecture * Examining the Security Threat Landscape ? Self-study ADDITIONAL COURSE DETAILS: Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience. Overview #NAME? In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)© for information systems security professionals. Prerequisites * CompTIA Network+ Certification 1 - SECURITY AND RISK MANAGEMENT * Security Governance Principles * Compliance * Professional Ethics * Security Documentation * Risk Management * Threat Modeling * Business Continuity Plan Fundamentals * Acquisition Strategy and Practice * Personnel Security Policies * Security Awareness and Training 2 - ASSET SECURITY * Asset Classification * Privacy Protection * Asset Retention * Data Security Controls * Secure Data Handling 3 - SECURITY ENGINEERING * Security in the Engineering Lifecycle * System Component Security * Security Models * Controls and Countermeasures in Enterprise Security * Information System Security Capabilities * Design and Architecture Vulnerability Mitigation * Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems * Cryptography Concepts * Cryptography Techniques * Site and Facility Design for Physical Security * Physical Security Implementation in Sites and Facilities 4 - INFORMATION SECURITY MANAGEMENT GOALS * Organizational Security * The Application of Security Concepts 5 - INFORMATION SECURITY CLASSIFICATION AND PROGRAM DEVELOPMENT * Information Classification * Security Program Development 6 - RISK MANAGEMENT AND ETHICS * Risk Management * Ethics 7 - SOFTWARE DEVELOPMENT SECURITY * Software Configuration Management * Software Controls * Database System Security 8 - CRYPTOGRAPHY * Ciphers and Cryptography * Symmetric-Key Cryptography * Asymmetric-Key Cryptography * Hashing and Message Digests * Email, Internet, and Wireless Security * Cryptographic Weaknesses 9 - PHYSICAL SECURITY * Physical Access Control * Physical Access Monitoring * Physical Security Methods * Facilities Security

Duration 5 Days 30 CPD hours This course is intended for This course is targeted toward an IT Professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students should have a minimum of 10 years experience including at least 5 years of hands-on technical security experience. Overview Upon successful completion of this course, students will be able to: Identify enterprise security fundamentals. Apply enterprise security technology solutions. Implement security design and solutions. Manage risk, policies and procedures within an enterprise. Integrate security solutions within an enterprise. Conduct security research and analysis. In this course, students will examine advanced security concepts, principles, and implementations that pertain to enterprise level security. Prerequisites * CompTIA Cybersecurity Analyst (CySA+) Certification 1 - ENTERPRISE SECURITY ARCHITECTURE * The Basics of Enterprise Security * The Enterprise Structure * Enterprise Security Requirements 2 - ENTERPRISE SECURITY TECHNOLOGY * Common Network Security Components and Technologies * Communications and Collaboration Security * Cryptographic Tools and Techniques * Advanced Authentication 3 - ENTERPRISE RESOURCE TECHNOLOGY * Enterprise Storage Security Issues * Distributed, Shared, and Virtualized Computing * Cloud Computing and Security 4 - SECURITY DESIGN AND SOLUTIONS * Network Security Design * Conduct a Security Assessment * Host Security 5 - APPLICATION SECURITY DESIGN * Application Security Basics * Web Application Security 6 - MANAGING RISK, SECURITY POLICIES, AND SECURITY PROCEDURES * Analyze Security Risk * Implement Risk Mitigation Strategies and Controls * Implement Enterprise-Level Security Policies and Procedures * Prepare for Incident Response and Recovery 7 - ENTERPRISE SECURITY INTEGRATION * The Technology Life Cycle * Inter-Organizational Change * Integrate Enterprise Disciplines to Achieve Secure Solutions 8 - SECURITY RESEARCH AND ANALYSIS * Perform an Industry Trends and Impact Analysis * Perform an Enterprise Security Analysis

Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites * Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. * A proficient understanding of DNS and basic functional experience with Microsoft 365 services. * A proficient understanding of general IT practices. * A working knowledge of PowerShell. 1 - CONFIGURE YOUR MICROSOFT 365 EXPERIENCE * Explore your Microsoft 365 cloud environment * Configure your Microsoft 365 organizational profile * Manage your tenant subscriptions in Microsoft 365 * Integrate Microsoft 365 with customer engagement apps * Complete your tenant configuration in Microsoft 365 2 - MANAGE USERS, LICENSES, AND MAIL CONTACTS IN MICROSOFT 365 * Determine the user identity model for your organization * Create user accounts in Microsoft 365 * Manage user account settings in Microsoft 365 * Manage user licenses in Microsoft 365 * Recover deleted user accounts in Microsoft 365 * Perform bulk user maintenance in Microsoft Entra ID * Create and manage guest users * Create and manage mail contacts 3 - MANAGE GROUPS IN MICROSOFT 365 * Examine groups in Microsoft 365 * Create and manage groups in Microsoft 365 * Create dynamic groups using Azure rule builder * Create a Microsoft 365 group naming policy * Create groups in Exchange Online and SharePoint Online 4 - ADD A CUSTOM DOMAIN IN MICROSOFT 365 * Plan a custom domain for your Microsoft 365 deployment * Plan the DNS zones for a custom domain * Plan the DNS record requirements for a custom domain * Create a custom domain in Microsoft 365 5 - CONFIGURE CLIENT CONNECTIVITY TO MICROSOFT 365 * Examine how automatic client configuration works * Explore the DNS records required for client configuration * Configure Outlook clients * Troubleshoot client connectivity 6 - CONFIGURE ADMINISTRATIVE ROLES IN MICROSOFT 365 * Explore the Microsoft 365 permission model * Explore the Microsoft 365 admin roles * Assign admin roles to users in Microsoft 365 * Delegate admin roles to partners * Manage permissions using administrative units in Microsoft Entra ID * Elevate privileges using Microsoft Entra Privileged Identity Management * Examine best practices when configuring administrative roles 7 - MANAGE TENANT HEALTH AND SERVICES IN MICROSOFT 365 * Monitor the health of your Microsoft 365 services * Monitor tenant health using Microsoft 365 Adoption Score * Monitor tenant health using Microsoft 365 usage analytics * Develop an incident response plan * Request assistance from Microsoft 8 - DEPLOY MICROSOFT 365 APPS FOR ENTERPRISE * Explore Microsoft 365 Apps for enterprise functionality * Explore your app compatibility by using the Readiness Toolkit * Complete a self-service installation of Microsoft 365 Apps for enterprise * Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager * Deploy Microsoft 365 Apps for enterprise from the cloud * Deploy Microsoft 365 Apps for enterprise from a local source * Manage updates to Microsoft 365 Apps for enterprise * Explore the update channels for Microsoft 365 Apps for enterprise * Manage your cloud apps using the Microsoft 365 Apps admin center 9 - ANALYZE YOUR MICROSOFT 365 WORKPLACE DATA USING MICROSOFT VIVA INSIGHTS * Examine the analytical features of Microsoft Viva Insights * Explore Personal insights * Explore Team insights * Explore Organization insights * Explore Advanced insights 10 - EXPLORE IDENTITY SYNCHRONIZATION * Examine identity models for Microsoft 365 * Examine authentication options for the hybrid identity model * Explore directory synchronization 11 - PREPARE FOR IDENTITY SYNCHRONIZATION TO MICROSOFT 365 * Plan your Microsoft Entra deployment * Prepare for directory synchronization * Choose your directory synchronization tool * Plan for directory synchronization using Microsoft Entra Connect * Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - IMPLEMENT DIRECTORY SYNCHRONIZATION TOOLS * Configure Microsoft Entra Connect prerequisites * Configure Microsoft Entra Connect * Monitor synchronization services using Microsoft Entra Connect Health * Configure Microsoft Entra Connect cloud sync prerequisites * Configure Microsoft Entra Connect cloud sync 13 - MANAGE SYNCHRONIZED IDENTITIES * Manage users with directory synchronization * Manage groups with directory synchronization * Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization * Configure object filters for directory synchronization * Explore Microsoft Identity Manager * Troubleshoot directory synchronization 14 - MANAGE SECURE USER ACCESS IN MICROSOFT 365 * Manage user passwords * Enable pass-through authentication * Enable multifactor authentication * Enable passwordless sign-in with Microsoft Authenticator * Explore self-service password management * Explore Windows Hello for Business * Implement Microsoft Entra Smart Lockout * Implement conditional access policies * Explore Security Defaults in Microsoft Entra ID * Investigate authentication issues using sign-in logs 15 - EXAMINE THREAT VECTORS AND DATA BREACHES * Explore today's work and threat landscape * Examine how phishing retrieves sensitive information * Examine how spoofing deceives users and compromises data security * Compare spam and malware * Examine account breaches * Examine elevation of privilege attacks * Examine how data exfiltration moves data out of your tenant * Examine how attackers delete data from your tenant * Examine how data spillage exposes data outside your tenant * Examine other types of attacks 16 - EXPLORE THE ZERO TRUST SECURITY MODEL * Examine the principles and components of the Zero Trust model * Plan for a Zero Trust security model in your organization * Examine Microsoft's strategy for Zero Trust networking * Adopt a Zero Trust approach 17 - EXPLORE SECURITY SOLUTIONS IN MICROSOFT 365 DEFENDER * Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 * Protect your organization's identities using Microsoft Defender for Identity * Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint * Protect against cyber attacks using Microsoft 365 Threat Intelligence * Provide insight into suspicious activity using Microsoft Cloud App Security * Review the security reports in Microsoft 365 Defender 18 - EXAMINE MICROSOFT SECURE SCORE * Explore Microsoft Secure Score * Assess your security posture with Microsoft Secure Score * Improve your secure score * Track your Microsoft Secure Score history and meet your goals 19 - EXAMINE PRIVILEGED IDENTITY MANAGEMENT * Explore Privileged Identity Management in Microsoft Entra ID * Configure Privileged Identity Management * Audit Privileged Identity Management * Control privileged admin tasks using Privileged Access Management 20 - EXAMINE AZURE IDENTITY PROTECTION * Explore Azure Identity Protection * Enable the default protection policies in Azure Identity Protection * Explore the vulnerabilities and risk events detected by Azure Identity Protection * Plan your identity investigation 21 - EXAMINE EXCHANGE ONLINE PROTECTION * Examine the anti-malware pipeline * Detect messages with spam or malware using Zero-hour auto purge * Explore anti-spoofing protection provided by Exchange Online Protection * Explore other anti-spoofing protection * Examine outbound spam filtering 22 - EXAMINE MICROSOFT DEFENDER FOR OFFICE 365 * Climb the security ladder from EOP to Microsoft Defender for Office 365 * Expand EOP protections by using Safe Attachments and Safe Links * Manage spoofed intelligence * Configure outbound spam filtering policies * Unblock users from sending email 23 - MANAGE SAFE ATTACHMENTS * Protect users from malicious attachments by using Safe Attachments * Create Safe Attachment policies using Microsoft Defender for Office 365 * Create Safe Attachments policies using PowerShell * Modify an existing Safe Attachments policy * Create a transport rule to bypass a Safe Attachments policy * Examine the end-user experience with Safe Attachments 24 - MANAGE SAFE LINKS * Protect users from malicious URLs by using Safe Links * Create Safe Links policies using Microsoft 365 Defender * Create Safe Links policies using PowerShell * Modify an existing Safe Links policy * Create a transport rule to bypass a Safe Links policy * Examine the end-user experience with Safe Links 25 - EXPLORE THREAT INTELLIGENCE IN MICROSOFT 365 DEFENDER * Explore Microsoft Intelligent Security Graph * Explore alert policies in Microsoft 365 * Run automated investigations and responses * Explore threat hunting with Microsoft Threat Protection * Explore advanced threat hunting in Microsoft 365 Defender * Explore threat analytics in Microsoft 365 * Identify threat issues using Microsoft Defender reports 26 - IMPLEMENT APP PROTECTION BY USING MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender Cloud Apps * Deploy Microsoft Defender for Cloud Apps * Configure file policies in Microsoft Defender for Cloud Apps * Manage and respond to alerts in Microsoft Defender for Cloud Apps * Configure Cloud Discovery in Microsoft Defender for Cloud Apps * Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - IMPLEMENT ENDPOINT PROTECTION BY USING MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Configure Microsoft Defender for Endpoint in Microsoft Intune * Onboard devices in Microsoft Defender for Endpoint * Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management * Manage device discovery and vulnerability assessment * Reduce your threat and vulnerability exposure 28 - IMPLEMENT THREAT PROTECTION BY USING MICROSOFT DEFENDER FOR OFFICE 365 * Explore the Microsoft Defender for Office 365 protection stack * Investigate security attacks by using Threat Explorer * Identify cybersecurity issues by using Threat Trackers * Prepare for attacks with Attack simulation training 29 - EXAMINE DATA GOVERNANCE SOLUTIONS IN MICROSOFT PURVIEW * Explore data governance and compliance in Microsoft Purview * Protect sensitive data with Microsoft Purview Information Protection * Govern organizational data using Microsoft Purview Data Lifecycle Management * Minimize internal risks with Microsoft Purview Insider Risk Management * Explore Microsoft Purview eDiscovery solutions 30 - EXPLORE ARCHIVING AND RECORDS MANAGEMENT IN MICROSOFT 365 * Explore archive mailboxes in Microsoft 365 * Enable archive mailboxes in Microsoft 365 * Explore Microsoft Purview Records Management * Implement Microsoft Purview Records Management * Restore deleted data in Exchange Online * Restore deleted data in SharePoint Online 31 - EXPLORE RETENTION IN MICROSOFT 365 * Explore retention by using retention policies and retention labels * Compare capabilities in retention policies and retention labels * Define the scope of a retention policy * Examine the principles of retention * Implement retention using retention policies, retention labels, and eDiscovery holds * Restrict retention changes by using Preservation Lock 32 - EXPLORE MICROSOFT PURVIEW MESSAGE ENCRYPTION * Examine Microsoft Purview Message Encryption * Configure Microsoft Purview Message Encryption * Define mail flow rules to encrypt email messages * Add organizational branding to encrypted email messages * Explore Microsoft Purview Advanced Message Encryption 33 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 34 - IMPLEMENT MICROSOFT PURVIEW INSIDER RISK MANAGEMENT * Explore insider risk management * Plan for insider risk management * Explore insider risk management policies * Create insider risk management policies * Investigate insider risk management activities and alerts * Explore insider risk management cases 35 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 36 - EXPLORE MICROSOFT PURVIEW DATA LOSS PREVENTION * Examine Data Loss Prevention * Explore Endpoint data loss prevention * Examine DLP policies * View DLP policy results * Explore DLP reports 37 - IMPLEMENT MICROSOFT PURVIEW DATA LOSS PREVENTION * Plan to implement Microsoft Purview Data Loss Protection * Implement Microsoft Purview's default DLP policies * Design a custom DLP policy * Create a custom DLP policy from a template * Configure email notifications for DLP policies * Configure policy tips for DLP policies 38 - IMPLEMENT DATA CLASSIFICATION OF SENSITIVE INFORMATION * Explore data classification * Implement data classification in Microsoft 365 * Explore trainable classifiers * Create and retrain a trainable classifier * View sensitive data using Content explorer and Activity explorer * Detect sensitive information documents using Document Fingerprinting 39 - EXPLORE SENSITIVITY LABELS * Manage data protection using sensitivity labels * Explore what sensitivity labels can do * Determine a sensitivity label's scope * Apply sensitivity labels automatically * Explore sensitivity label policies 40 - IMPLEMENT SENSITIVITY LABELS * Plan your deployment strategy for sensitivity labels * Examine the requirements to create a sensitivity label * Create sensitivity labels * Publish sensitivity labels * Remove and delete sensitivity labels ADDITIONAL COURSE DETAILS: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - EXPLORE THE ENTERPRISE DESKTOP * Examine benefits of modern management * Examine the enterprise desktop life-cycle model * Examine planning and purchasing * Examine desktop deployment * Plan an application deployment * Plan for upgrades and retirement 2 - EXPLORE WINDOWS EDITIONS * Examine Windows client editions and capabilities * Select client edition * Examine hardware requirements 3 - UNDERSTAND MICROSOFT ENTRA ID * Examine Microsoft Entra ID * Compare Microsoft Entra ID and Active Directory Domain Services * Examine Microsoft Entra ID as a directory service for cloud apps * Compare Microsoft Entra ID P1 and P2 plans * Examine Microsoft Entra Domain Services 4 - MANAGE MICROSOFT ENTRA IDENTITIES * Examine RBAC and user roles in Microsoft Entra ID * Create and manage users in Microsoft Entra ID * Create and manage groups in Microsoft Entra ID * Manage Microsoft Entra objects with PowerShell * Synchronize objects from AD DS to Microsoft Entra ID 5 - MANAGE DEVICE AUTHENTICATION * Describe Microsoft Entra join * Examine Microsoft Entra join prerequisites limitations and benefits * Join devices to Microsoft Entra ID * Manage devices joined to Microsoft Entra ID 6 - ENROLL DEVICES USING MICROSOFT CONFIGURATION MANAGER * Deploy the Microsoft Configuration Manager client * Monitor the Microsoft Configuration Manager client * Manage the Microsoft Configuration Manager client 7 - ENROLL DEVICES USING MICROSOFT INTUNE * Manage mobile devices with Intune * Enable mobile device management * Explain considerations for device enrollment * Manage corporate enrollment policy * Enroll Windows devices in Intune * Enroll Android devices in Intune * Enroll iOS devices in Intune * Explore device enrollment manager * Monitor device enrollment * Manage devices remotely 8 - EXECUTE DEVICE PROFILES * Explore Intune device profiles * Create device profiles * Create a custom device profile 9 - OVERSEE DEVICE PROFILES * Monitor device profiles in Intune * Manage device sync in Intune * Manage devices in Intune using scripts 10 - MAINTAIN USER PROFILES * Examine user profile * Explore user profile types * Examine options for minimizing user profile size * Deploy and configure folder redirection * Sync user state with Enterprise State Roaming * Configure Enterprise State Roaming in Azure 11 - EXECUTE MOBILE APPLICATION MANAGEMENT * Examine mobile application management * Examine considerations for mobile application management * Prepare line-of-business apps for app protection policies * Implement mobile application management policies in Intune * Manage mobile application management policies in Intune 12 - DEPLOY AND UPDATE APPLICATIONS * Deploy applications with Intune * Add apps to Intune * Manage Win32 apps with Intune * Deploy applications with Configuration Manager * Deploying applications with Group Policy * Assign and publish software * Explore Microsoft Store for Business * Implement Microsoft Store Apps * Update Microsoft Store Apps with Intune * Assign apps to company employees 13 - ADMINISTER ENDPOINT APPLICATIONS * Manage apps with Intune * Manage Apps on non-enrolled devices * Deploy Microsoft 365 Apps with Intune * Additional Microsoft 365 Apps Deployment Tools * Configure Microsoft Edge Internet Explorer mode * App Inventory Review 14 - PROTECT IDENTITIES IN MICROSOFT ENTRA ID * Explore Windows Hello for Business * Deploy Windows Hello * Manage Windows Hello for Business * Explore Microsoft Entra ID Protection * Manage self-service password reset in Microsoft Entra ID * Implement multi-factor authentication 15 - ENABLE ORGANIZATIONAL ACCESS * Enable access to organization resources * Explore VPN types and configuration * Explore Always On VPN * Deploy Always On VPN 16 - IMPLEMENT DEVICE COMPLIANCE * Protect access to resources using Intune * Explore device compliance policy * Deploy a device compliance policy * Explore conditional access * Create conditional access policies 17 - GENERATE INVENTORY AND COMPLIANCE REPORTS * Report enrolled devices inventory in Intune * Monitor and report device compliance * Build custom Intune inventory reports * Access Intune using Microsoft Graph API 18 - DEPLOY DEVICE DATA PROTECTION * Explore Windows Information Protection * Plan Windows Information Protection * Implement and use Windows Information Protection * Explore Encrypting File System in Windows client * Explore BitLocker 19 - MANAGE MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Examine key capabilities of Microsoft Defender for Endpoint * Explore Windows Defender Application Control and Device Guard * Explore Microsoft Defender Application Guard * Examine Windows Defender Exploit Guard * Explore Windows Defender System Guard 20 - MANAGE MICROSOFT DEFENDER IN WINDOWS CLIENT * Explore Windows Security Center * Explore Windows Defender Credential Guard * Manage Microsoft Defender Antivirus * Manage Windows Defender Firewall * Explore Windows Defender Firewall with Advanced Security 21 - MANAGE MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender for Cloud Apps * Planning Microsoft Defender for Cloud Apps * Implement Microsoft Defender for Cloud Apps 22 - ASSESS DEPLOYMENT READINESS * Examine deployment guidelines * Explore readiness tools * Assess application compatibility * Explore tools for application compatibility mitigation * Prepare network and directory for deployment * Plan a pilot 23 - DEPLOY USING THE MICROSOFT DEPLOYMENT TOOLKIT * Evaluate traditional deployment methods * Set up the Microsoft Deployment Toolkit for client deployment * Manage and deploy images using the Microsoft Deployment Toolkit 24 - DEPLOY USING MICROSOFT CONFIGURATION MANAGER * Explore client deployment using Configuration Manager * Examine deployment components of Configuration Manager * Manage client deployment using Configuration Manager * Plan in-place upgrades using Configuration Manager 25 - DEPLOY DEVICES USING WINDOWS AUTOPILOT * Use Autopilot for modern deployment * Examine requirements for Windows Autopilot * Prepare device IDs for Autopilot * Implement device registration and out-of-the-box customization * Examine Autopilot scenarios * Troubleshoot Windows Autopilot 26 - IMPLEMENT DYNAMIC DEPLOYMENT METHODS * Examine subscription activation * Deploy using provisioning packages * Use Windows Configuration Designer * Use Microsoft Entra join with automatic MDM enrollment 27 - PLAN A TRANSITION TO MODERN ENDPOINT MANAGEMENT * Explore using co-management to transition to modern endpoint management * Examine prerequisites for co-management * Evaluate modern management considerations * Evaluate upgrades and migrations in modern transitioning * Migrate data when modern transitioning * Migrate workloads when modern transitioning 28 - MANAGE WINDOWS 365 * Explore Windows 365 * Configure Windows 365 * Administer Windows 365 29 - MANAGE AZURE VIRTUAL DESKTOP * Examine Azure Virtual Desktop * Explore Azure Virtual Desktop * Configure Azure Virtual Desktop * Administer Azure Virtual Desktop ADDITIONAL COURSE DETAILS: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: INTRODUCING WINDOWS 11 * Overview of Windows 11 * Recommendations for typical troubleshooting procedures * Troubleshooting installation and deployment * Introduction to management and troubleshooting tools 2: ADMINISTERING WINDOWS 11 REMOTELY * Using Windows Admin Center * Using Windows PowerShell * Implementing Remote Management 3: TROUBLESHOOTING STARTUP AND PERFORMING SYSTEM RECOVERY * Recovering Windows 11 * Configuring the Registry * Troubleshooting Windows 11 startup * Implementing and troubleshooting BitLocker * Troubleshooting OS service Issues 4: TROUBLESHOOTING DEVICES AND DEVICE DRIVERS * Overview of hardware troubleshooting * Troubleshooting device drivers 5: CONFIGURING AND TROUBLESHOOTING NETWORK CONNECTIVITY * Configuring network connectivity * Troubleshooting network connectivity * Implementing and troubleshooting name resolution * Implementing and troubleshooting remote access 6: TROUBLESHOOTING GROUP POLICY * Overview of Group Policy * Resolve GPO application issues on client devices 7: CONFIGURING AND TROUBLESHOOTING SECURITY SETTINGS * Implementing network security * Implementing Windows 11 security features * Configuring and troubleshooting user accounts 8: CONFIGURING AND TROUBLESHOOTING USER STATE * Implementing and troubleshooting user state * Implementing and troubleshooting Folder Redirection 9: CONFIGURING AND TROUBLESHOOTING RESOURCE ACCESS * Configuring and troubleshooting file access. * Configuring and troubleshooting shared folders. * Implementing and troubleshooting Work Folders. * Managing and troubleshooting printers. * Recovering files. 10: TROUBLESHOOTING APPS * Troubleshooting desktop apps * Troubleshooting app compatibility * Managing UWP apps 11: MONITORING AND MAINTAINING WINDOWS 11 * Monitoring Windows 11 * Optimizing Windows 11 performance * Managing Windows 11 updates

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification. Overview Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. LESSON 1: INSTALLING MOTHERBOARDS AND CONNECTORS * Topic 1A: Explain Cable Types and Connectors * Topic 1B: Install and Configure Motherboards * Topic 1C: Explain Legacy Cable Types LESSON 2: INSTALLING SYSTEM DEVICES * Topic 2A: Install and Configure Power Supplies and Cooling * Topic 2B: Select and Install Storage Devices * Topic 2C: Install and Configure System Memory * Topic 2D: Install and Configure CPUs LESSON 3: TROUBLESHOOTING PC HARDWARE * Topic 3A: Apply Troubleshooting Methodology * Topic 3B: Configure BIOS/UEFI * Topic 3C: Troubleshoot Power and Disk Issues * Topic 3D: Troubleshoot System and Display Issues LESSON 4: COMPARING LOCAL NETWORKING HARDWARE * Topic 4A: Compare Network Types * Topic 4B: Compare Networking Hardware * Topic 4C: Explain Network Cable Types * Topic 4D: Compare Wireless Networking Types LESSON 5: CONFIGURING NETWORK ADDRESSING AND INTERNET CONNECTIONS * Topic 5A: Compare Internet Connection Types * Topic 5B: Use Basic TCP/IP Concepts * Topic 5C: Compare Protocols and Ports * Topic 5D: Compare Network Configuration Concepts LESSON 6: SUPPORTING NETWORK SERVICES * Topic 6A: Summarize Services Provided by Networked Hosts * Topic 6B: Compare Internet and Embedded Appliances * Topic 6C: Troubleshoot Networks LESSON 7: SUMMARIZING VIRTUALIZATION AND CLOUD CONCEPTS * Topic 7A: Summarize Client-Side Virtualization * Topic 7B: Summarize Cloud Concepts * Lesson 8: Supporting Mobile Devices * Topic 8A: Set Up Mobile Devices and Peripherals * Topic 8B: Configure Mobile Device Apps * Topic 8C: Install and Configure Laptop Hardware * Topic 8D: Troubleshoot Mobile Device Issues LESSON 9: SUPPORTING PRINT DEVICES * Topic 9A: Deploy Printer and Multifunction Devices * Topic 9B: Replace Print Device Consumables * Topic 9C: Troubleshoot Print Device Issues

Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam. Overview In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices. CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration. The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. The Official CompTIA© Network+© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career. Prerequisites * CompTIA A+ Certification (Exams 220-1001 and 220-1002) 1 - EXPLAINING THE OSI AND TCP/IP MODELS * Topic A: Explain OSI Model Layers * Topic B: Explain the TCP/IP Suite 2 - EXPLAINING PROPERTIES OF NETWORK TRAFFIC * Topic A: Explain Media Types and Access Methods * Topic B: Deploy Ethernet Standards * Topic C: Configure and Monitor Network Interfaces 3 - INSTALLING AND CONFIGURING SWITCHED NETWORKS * Topic A: Install and Configure Hubs and Bridges * Topic B: Install and Configure Switches * Topic C: Compare and Contrast Network Topologies * Topic D: Compare and Contrast Network Types 4 - CONFIGURING IP NETWORKS * Topic A: Configure IPv4 Addressing Components * Topic B: Test IP Interfaces with Command Line Tools * Topic C: Configure IPv4 Subnets * Topic D: Configure Private and Public IPv4 Addressing Schemes * Topic E: Configure IPv6 Addressing Components * Topic F: Configure DHCP Services 5 - INSTALLING AND CONFIGURING ROUTED NETWORKS * Topic A: Explain Characteristics of Routing * Topic B: Install and Configure Routers 6 - CONFIGURING AND MONITORING PORTS AND PROTOCOLS * Topic A: Explain the Uses of Ports and Protocols * Topic B: Use Port Scanners and Protocol Analyzers * Topic C: Explain the Use of Name Resolution Services * Topic D: Configure DNS and IPAM Services 7 - EXPLAINING NETWORK APPLICATION AND STORAGE SERVICES * Topic A: Explain the Uses of Network Applications * Topic B: Explain the Uses of Voice Services and Advanced Networking Devices * Topic C: Explain the Uses of Virtualization and Network Storage Services * Topic D: Summarize the Concepts of Cloud Services 8 - MONITORING AND TROUBLESHOOTING NETWORKS * Topic A: Monitor Network Interfaces and Logs * Topic B: Explain Network Troubleshooting Methodology * Topic C: Troubleshoot Common Network Services Issues 9 - EXPLAINING NETWORKING ATTACKS AND MITIGATIONS * Topic A: Summarize Common Networking Attacks * Topic B: Explain the Characteristics of VLANs * Topic C: Explain the Characteristics of NAT and Port Forwarding 10 - INSTALLING AND CONFIGURING SECURITY DEVICES * Topic A: Install and Configure Firewalls and Proxies * Topic B: Explain the Uses of IDS/IPS and UTM 11 - EXPLAINING AUTHENTICATION AND ACCESS CONTROLS * Topic A: Explain Authentication Controls and Attacks * Topic B: Explain the Uses of Authentication Protocols and Directory Services * Topic C: Explain the Uses of Port Security and NAC * Topic D: Implement Network Device Hardening * Topic E: Explain Patch Management and Vulnerability Scanning Processes 12 - DEPLOYING AND TROUBLESHOOTING CABLING SOLUTIONS * Topic A: Deploy Structured Cabling Systems * Topic B: Deploy Twisted Pair Cabling Solutions * Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions * Topic D: Deploy Fiber Optic Cabling Solutions 13 - IMPLEMENTING AND TROUBLESHOOTING WIRELESS TECHNOLOGIES * Topic A: Install and Configure Wireless Technologies * Topic B: Troubleshoot Wireless Performance Issues * Topic C: Secure and Troubleshoot Wireless Connectivity 14 - COMPARING AND CONTRASTING WAN TECHNOLOGIES * Topic A: Compare and Contrast WAN Core Service Types * Topic B: Compare and Contrast WAN Subscriber Service Types * Topic C: Compare and Contrast WAN Framing Service Types * Topic D: Compae and Contrast Wireless and IoT WAN Technologies 15 - USING REMOTE ACCESS METHODS * Topic A: Use Remote Access VPNs * Topic B: Use Remote Access Management Methods 16 - IDENTIFYING SITE POLICIES AND BEST PRACTICES * Topic A: Manage Networks with Documentation and Diagrams * Topic B: Summarize the Purposes of Physical Security Devices * Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts * Topic D: Identify Policies and Best Practices