5536 Courses in Newcastle upon Tyne delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WHAT IS ASSERTIVENESS? * Differentiating Self-confidence from Assertiveness * Understanding the Four Styles of Communication * What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. DIMENSIONS OF COMMUNICATION * Differentiating Listening from Hearing * Developing Emphatic Listening Skills * Utilizing Question Types - Open, Clarifying, and Closed * Converting Negative Thinking into Positive Thinking 3. BODY LANGUAGE SAYS IT ALL * Managing Your Appearance * Understanding Non-verbal Communication * Making the Right First Impression * Speaking with Confidence * Relaxing and Reducing Anxiety 4. DEALING WITH DIFFICULT SITUATIONS * Dealing with Difficult People * Building Rapport and Trust * Appreciating the Different Ways that People Send and Receive Information * Breaking Down Barriers and Building Consensus * Applying PEGASUS * Utilizing a Tactical Approach * Choosing the Proper Form of Communication

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED * Housekeeping Items * Pre-Assignment Review * Workshop Objectives * The Parking Lot * Action Plan 2 - WHAT ARE SOFT SKILLS? * Definition of Soft Skills * Empathy and the Emotional Intelligence Quotient * Professionalism * Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION * Ways We Communicate * Improving Non-Verbal Communication * Listening * Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK * Identifying Capabilities * Get Into Your Role * Learn the Whole Process * The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING * Define the Problem * Generate Alternative Solutions * Evaluate the Plans * Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT * The Art of Scheduling * Prioritizing * Managing Distractions * The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC * What Are You Working For? * Caring for Others vs. Self * Building Trust * Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY * Getting over the Good Old Days Syndrome * Changing to Manage Process * Changing to Manage People * Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE * Confident Traits * Self-Questionnaire * Surefire Confidence Building Tactics * Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM * Wow, You Mean I'm Not Perfect? * Listen With An Open Mind * Analyze and Learn * Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING * Redefining Need * Identifying Others' Interests * Reaching Out * When to Back Off 12 - WRAPPING UP * Words From The Wise * Review Of The Parking Lot * Lessons Learned * Recommended Reading * Completion Of Action Plans And Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Each week, participants will have the opportunity to gain invaluable insights, and hone their craft through immersive learning experiences.

Speakeasy is a free course for parents and other caregivers of autistic children and young people, aged up to 18 years old, living within Conwy and Denbighshire.  A programme of six sessions. Mondays 6pm to 8pm. We will be delivering the course online.  Discussing growing up, relationships, and sex with your autistic child can be a challenging yet essential aspect of parenting. Our Speakeasy course is designed to guide you through these conversations; join us for a course designed to address the specific needs of parents with autistic children and young people, supporting you to talk with your child about growing up, relationships and sex. The course will cover: * What is relationships and sex education and what it means for you * Growing up and puberty * Online behaviour * Protecting children from harm * Safer sex * Relationships and sexuality education (RSE) in school The course offers a flexible and relaxed way to gain greater confidence in an area that can cause embarrassment and awkwardness for families with children of all ages. The programme is particularly suited to parents and caregivers of autistic children and young people as we can explore key concerns, adapt resources to different needs and work as a group on maximising strengths and problem solving.  Eligibility: Are you a parent or other caregiver of an autistic child/children? Are they 18 or younger? Do you live in Conwy or Denbighshire? Who we are: Cwmni Addysg Rhyw - Sex Education Company are a social enterprise (not for profit) company based in North Wales. Our staff have over 21 years experience in delivering relationships and sex education. We run RSE projects with children, young people and adults. More information can be found on our website https://www.sexeducationcompany.org/ [https://www.sexeducationcompany.org/]   If you would like any other information, please contact Mel Gadd mel@sexeducationcompany.org 

In Yin practice, we hold postures for 3-5 mins with the support of props. Helps with the deep stretching of body and relaxation of mind . Join in for a calming session from the comfort of your home .

Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? * Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. * Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) * Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION * Duration: 6 months Get certified in six months following a flexible, structured learning path. * Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. * Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you * Think like a UX designer; adopt the mindset that sets them apart * Showcase your knowledge with a portfolio of project work * Speak with the confidence that comes from a true, deep understanding of UX * Advance your career with job-ready skills * Complete a university credit-rated course, valued by employers globally * Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: * Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. * Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. * Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. * Module 01 - Introduction to UX design * Module 02 - User research * Module 03 - User goals * Module 04 - Structure and navigation * Module 05 - Interactions * Module 06 - Design principles * Module 07 - Design patterns * Module 08 - Mobile * Module 09 - Workflows * Module 10 - Prototyping and wireframing * Projects and portfolio - Projects that build into a portfolio * Exam - 2-hour final exam REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. CAREER PATH * The average salary for entry level user experience designers is £28,000 * The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 * The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

COURSE INFORMATION Join us for a two-day immersive course crafted to equip participants with an in-depth understanding of remote audit methodologies. Delve into the nuances between remote and face-to-face audits, dissecting their respective strengths and limitations. Through practical scenarios tailored for remote audit conduct, this course stands as an essential counterpart to our on-site audits course The Auditing Course. WHO SHOULD ATTEND: Applicable across various domains of regulated research and development, this course proves invaluable in contexts requiring a quality system for audit. Participants with firsthand audit experience stand to gain the most benefit from this programme. EXPANDING ON PREVIOUS LEARNING: This course extends its relevance to all forms of audits and further amplifies concepts explored in RQA's suite of research quality assurance courses, including: 'Research Quality Assurance for Good Laboratory Practice,' 'Good Clinical Practice Auditing – Principles and Practice,' and 'Good Manufacturing Practice for Investigational Medicinal Products.' BENEFITS INCLUDE IMPROVED: * Understand the processes of planning, conducting, reporting and follow-up of audits * Recognising the importance of personal approach in developing positive audit outcomes * Ability to analyse evidence and present logical audit findings * Appreciate the importance of audit in continuing improvement. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO: * Discuss and develop ideas * Solve problems * Exchange information. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): ANDREW WADDELL Founder Director, Tower Mains Ltd ROSEMARY ICHABA Senior QA Associate, Tower Mains Ltd CATE OVINGTON Director, The Knowlogy Group Ltd JEAN MCWILLIAM Associate Director, Alexion -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 COURSE REGISTRATION 09:15 WELCOME AND INTRODUCTIONS 09:35 INTRODUCTION TO AUDITS Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 10:05 INTRODUCTION TO REMOTE AUDITS Presentation to introduce the major differences between face-to-face audits and remote audits. The major elements of audits will be examined to determine where there may be differences. 10:30 BREAK 10:45 WORKSHOP 1 - REMOTE AUDITS This workshop will examine participants experience or understanding of the differences between face-to-face and remote audits. 11:15 WORKSHOP 1 - FEEDBACK 11:35 AUDIT PREPARATION The essential steps in preparation for audits will be discussed with emphasis on remote audits. 12:05 WORKSHOP 2 - REMOTE AUDIT PREPARATION Factors relating to the preparation for remote audits will be considered in discussion groups. 12:35 WORKSHOP 2 - FEEDBACK 12:50 LUNCH 13:30 AUDIT LOGISTICS Preparation for the audit includes many arrangements other than the audit content. 14:00 WORKSHOP 3 - AUDIT LOGISTICS Delegates will discuss some of the issues that may occur during the set up and conduct of remote audits and how to resolve them. 14:30 WORKSHOP 3 - FEEDBACK 14:45 BREAK 15:00 THE OPENING MEETING Presentation regarding the importance and content of the opening meeting. 15:20 WORKSHOP 4 - OPENING MEETING Delegates will consider the practicalities of arranging and conducting an opening meeting. 15:45 WORKSHOP 4 - FEEDBACK 16:10 AUDIT CONDUCT TOOLS Practical advice on preparation of some of the tools that will be valuable in the conduct of audits. 16:40 QUESTIONS AND ANSWERS An overview of the first day and a chance to ask questions 17:00 CLOSE OF DAY DAY 2 09:00 REFLECTIONS ON DAY 1 Recap on the topics covered and a chance for delegates to raise points. 09:15 GATHERING EVIDENCE Presentation on challenges of gathering evidence and conducting interviews during remote audits. 09:45 WORKSHOP 5 - REMOTE INTERVIEWS Scenarios of different remote interviews will be played and delegates assess the strengths and weaknesses of each approach. 10:15 BREAK 10:30 CREATING AUDIT FINDINGS Ideas regarding how to create good audit findings will be discussed during this short presentation. 10:50 WORKSHOP 6 - CREATING AUDIT FINDINGS Delegates will be provided with examples of evidence from an audit. They will discuss these and create their audit findings for presentation at the closing meeting. 11:35 THE CLOSING MEETING The content and conduct of the closing meeting will be discussed. 11:55 WORKSHOP 7(A) - PREPARING FOR THE CLOSING MEETING The findings from workshop 6 will be reviewed and a Lead Auditor selected to provide feedback in workshop 7(b) 12:15 WORKSHOP 7(B) - THE CLOSING MEETING The Lead Auditor from each group will hold a meeting to present the results (role play). 12:45 LUNCH 13:30 THE AUDIT REPORT This presentation will cover not only the essential contents of the audit report but also how to write the report in a manner that will generate the most positive reaction. 14:00 WORKSHOP 8 - THE AUDIT REPORT Delegates will be provided with an audit report from an audit conducted remotely and will conduct a peer review of the report in their breakout groups. 15:00 WORKSHOP 8 - FEEDBACK 15:20 BREAK 15:35 AUDIT CLOSURE Presentation on how to conclude the audit with reference to post-audit activities. 15:55 OPEN FORUM 16:30 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam.  

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Tuesday 4 June: 9 - 12:30 Friday 7 June: 9 - 12:30 Friday 14 June: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: * Three half days of interactive workshops * Facilitated peer learning amongst a small group * Guided self-study and resources * Guidance to inform your road to becoming a certified Trainer * Skills for creating your own Carbon Literacy course * A practical and hands-on approach to Carbon Literacy training * 1:1 follow up coaching session * Private LinkedIn Group. What you commit to: * Attend and engage in training workshops * Complete all self-study and homework * Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: * Have experience of delivering training * Have completed a Carbon Literacy training course * Have worked with business in some capacity * Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Our OISC Level 1 training course is designed as a two-day, entry-level course, offering participants an introduction into Immigration Advice. In this course, we aim to cover the syllabus at level one, as according to OISC standards. View the OISC Level 1 course dates below, delivered on Microsoft Teams. -------------------------------------------------------------------------------- COURSE OVERVIEW:   Our OISC Level 1 Training Course, your gateway to comprehensive knowledge in Immigration, EU, and Asylum law. Our course is specifically designed to equip participants with the fundamental understanding needed to excel in the level one assessments, with a strong focus on fulfilling the core requirements set by the OISC (Office of the Immigration Services Commissioner). Designed as a comprehensive two-day entry-level course, it serves as an excellent introduction to Immigration Advice. Our aim is to cover the level one syllabus prescribed by the OISC, ensuring that you meet the standards set by the regulatory body. By enrolling in our OISC Level 1 training course, you’ll gain the essential knowledge, skills, and confidence required to navigate the complex world of immigration law effectively. Whether you’re looking to launch a career in immigration advice or seeking to enhance your existing expertise, this course will lay a solid foundation for your professional journey. Don’t forget to check out our Exam Technique Training (Level 1) [https://iasservices.org.uk/events/exam-technique-training-for-oisc-level-1/] which is designed to help prepare learners for their accreditation exam. Are you interested in setting up your own OISC law firm? Join our Setting Up An OISC Firm [https://iasservices.org.uk/events/setting-up-an-oisc-firm/?_its=JTdCJTIydmlkJTIyJTNBJTIyNGM1NDlhZmUtMWUzMy00MzQ4LWIzYzQtZGQ3ZDU2ZGEzNmYzJTIyJTJDJTIyc3RhdGUlMjIlM0ElMjJybHR%2BMTY5NTEzMDU0NX5sYW5kfjJfNjQxNTdfZGlyZWN0XzM3YWJiYWU2YmJjNGEyZTU3ODJjZjMxMGZjYzRkYmIwJTIyJTJDJTIyc2l0ZUlkJTIyJTNBNzM5NyU3RA%3D%3D] course, where you’ll learn the requirements, processes and key information about running a firm as well as receive handy resources and materials. Course joining links, materials and instructions are sent out 24hours before the course starts. -------------------------------------------------------------------------------- WHAT IS INCLUDED IN THE OISC LEVEL 1 SYLLABUS? Based on the latest syllabus, published by the Office of the Immigration Services Commissioner, the OISC Level 1 Training Course covers the following: * Analysis of the structures, terminology, ethical practices and frameworks of immigration law * Asylum and protection law * European Economic Area (EEA) free movement law * British Naturalisation and British Citizenship registration * Business immigration law * Appeals process and structures of the Asylum and Immigration Tribunal Join over 92% of satisfied customers who found their training with IAS useful and beneficial. You will also be provided with training materials to keep after completing the course.   -------------------------------------------------------------------------------- HOW IS THE OISC LEVEL 1 EXAM STRUCTURED? The OISC Level 1 exam is structured into two parts: * The first part comprises 20 multiple-choice questions. You have 1 hour and 15 minutes to complete this section of your OISC exam. There is only one correct answer for each question. * The second part presents different scenario-based questions to be answered within 1 hour and 15 minutes. You should provide answers which are legible and written clearly in plain English. Detailed instructions on how to complete each section of your OISC Level 1 exam will be provided during the course, to ensure that each candidate is adequately prepared to pass the test.