* Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail * One X Communicator * One-X Mobile * IX Workplace Desktop and Mobile App * Web Conferencing Collaboration * System Administration Training up to Release 11 * Voicemail Pro Administration Training * ACCS Agent, Supervisor and Administration Training * XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting
* All i-series handsets & 90 series handsets and Voicemail * UCE/UCS Softphone * UCE/UCS Mobile Apps iOS & Android * iPECS ONE Softphone & Mobile Apps iOS & Android * Phonelink * User Web Portals (Cloud and UCP) * Cloud Manager Web Portal/UCP Admin tool * Cloud and UCP Attendant Consoles * iCalls (Tollring) Call Centre product
* Handset Training on Yealink & Fanvil handsets * 3CX Web Client User Training * 3CX Phone App * iOS & Android Mobile Apps * Voicemail User * Receptionist/Switchboard * Supervisor/Agent * 3CX Web Client Admin Training (FREE/SMB/STARTUP) * 3CX Management Console Admin Training (PRO/ENT) * 3CX CFD (Call Flow Designer) **Coming soon! * XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting
Paediatric First Aid Training – This QA Level 3 Award in Paediatric First Aid Training (RQF) qualification is ideal for those who work or intend to work in a childcare setting as it has been specifically designed to fulfil Ofsted’s first aid requirements for early years teachers, nursery workers and childminders (as defined within the Statutory Framework for the Early Years Foundation Stage 2014 and within the Child Care Register guide).
Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. For more information on our training courses please email us [https://www.liverpooltrainingsolutions.uk.com/contact-us/]. Or why not call us on 0151 515 0416 and speak to our staff. Please visit the Resuscitation Council (UK) [https://www.resus.org.uk/public-resource/defibrillation] website for further information on having an Automated External Defibrillator in your business. Basic Life Support and Safe use of an Automated External Defibrillator [https://www.liverpooltrainingsolutions.uk.com/basic-life-support-and-safe-use-of-an-automated-external-defibrillator/]
Our ‘Professional Behaviour – A workplace Priority’ training programme provides delegates with a set of tools and increased knowledge to deal with the issues of bullying and harassment appropriately as they arise. These issues are far from easy and for many managers, the reality of dealing with complaints of this nature is both time consuming and stressful Currently it is estimated that bullying and harassment costs the UK economy £18 billion a year in lost productivity, staff retention and legal costs. Our bespoke and specialized services, developed to meet your organizational requirements in these challenging areas, can reduce stress levels, develop increased awareness, and better understanding. In addition to this face to face training, NGT will assess your organisation’s current position and where you would like it to be as its future unfolds; we will help your organization to identify improvements and assess the benefits to you of making them; we will work with you to implement the agreed solutions, at a time and in a way that fits with your operational needs; we will help you track the benefits both long term and short term via regular monitoring, evaluation, and continued discussion. Our facilitator is highly experienced in delivering this training to all levels of staff and NGT welcomes your enquiry to take this matter forward. https://www.nationalgendertraining.co.uk/courses/lgbtqia-awareness/#faq -------------------------------------------------------------------------------- How is this course delivered and how long is it? This is a face to face course only and lasts a full day Is the course accredited? Yes, it is a CPD accredited course Who is it for? Although it will benefit managers of all grades it is equally important that all staff are made aware of these issues How much does it cost? Course fees are fixed at a fair daily rate, details of which are available upon enquiry. Travel costs are extra. How large are the groups? We can only effectively deliver this course to groups of 15 people or less. Will you be able to deliver the course at my workplace? Based in the Midlands, we are well suited to travelling to all corners of the UK, enabling us to deliver this programme to you at your location.
Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.
Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.
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Domestic Abuse Perpetrator Program 'Empowering Change'