Follow-Through: Keeping Customers for Life
5.0(9)Customer Service Manager (CRM) Career Track Diploma Course
Difficult Situations: Call Escalation
5.0(9)Follow-Through: Preventing Buyer's Remorse
5.0(9)Giving and Getting Help: Managing Customer Expectations
5.0(9)Difficult Situations: Handling Complaints
5.0(9)Follow-Through: Customer Feedback and Satisfaction Surveys
5.0(9)Difficult Situations: Dealing with Difficult Customers
5.0(9)Follow-Through: Email Etiquette
5.0(9)Difficult Situations: Delivering Bad News
5.0(9)