Name: Business Admin Course
Price: 12 GBP
Availability: InStock

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Social Media Strategist </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Social Media Strategist </strong>will help you keep ahead of the pack.</p> <p>The <strong>Social Media Strategist </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Social Media Strategist </strong> will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Social Media Strategist,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Social Media Strategist Training<strong><br /></strong></li><li><strong>Course 02: </strong>Instagram Marketing<strong><br /></strong></li><li><strong>Course 03: </strong>Youtube Marketing Diploma<strong><br /></strong></li><li><strong>Course 04:</strong> Facebook Marketing<strong><br /></strong></li><li><strong>Course 05: </strong>Pinterest Marketing</li><li><strong>Course 06: </strong>Content Management<strong><br /></strong></li><li><strong>Course 07: </strong>Blogging</li><li><strong>Course 08: </strong>Basic Adobe Photoshop</li><li><strong>Course 09: </strong>Advanced Diploma in Copywriting<strong><br /></strong></li><li><strong>Course 10: </strong>Professional Photography Diploma</li><li><strong>Course 11: </strong>Freelancing on UpWork</li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Social Media Strategist</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Social Media Strategist:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Social Media Strategist Training<br /></strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong>Course 02: Instagram Marketing<br /></strong></p> <ul> <li>Episode 0: Intro</li><li>Episode 1: Profile Presence</li><li>Episode 2: Content</li><li>Episode 3: Stories</li><li>Episode 4: Analytics</li><li>Episode 5: Followers</li><li>Episode 6: Influencer Marketing</li><li>Episode 7: Giveaways</li></ul> <p><strong>Course 03: Youtube Marketing Diploma<br /></strong></p> <ul> <li>How To Get More YouTube Views - INTRO</li><li>How To Go Viral On YouTube</li><li>How To Increase YouTube Views &amp; Watchtime</li><li>YouTube Thumbnails</li><li>Great Video Ranking Tips</li><li>Secret To Getting YT Views Likes &amp; Subscribers</li><li>Guru Secret - CPA Profits</li><li>SEO WHITE PAPERS FOR YOUTUBE RANKING &amp; SUGGESTED VIDEOS</li><li>SEO WHITE PAPERS FOR YOUTUBE RANKING &amp; SUGGESTED VIDEOS (Alison)</li><li>TubeBuddy Tutorial</li><li>Finding Great Keywords For Maximum Success</li><li>YouTube Ranking - Video Description SEO</li><li>YouTube Ranking - Turning Keywords into the Description</li><li>Getting in Suggested YouTube Videos</li><li>YouTube Ranking - Syndwire SynLab</li><li>YouTube Rankings - Live Event Blaster</li><li>YouTube Ranking - Translations for morw Views and Sales</li><li>BONUS - Get More YouTube Veiws - Sharree</li><li>BONUS - PilotPoster</li></ul> <p><strong>Course 04: Facebook Marketing<br /></strong></p> <ul> <li>Module 01: My Experience with Facebook Marketing</li><li>Module 02: Facebook Marketing Basics Explained From Profiles to Groups and Pages</li><li>Module 03: 1 Facebook Marketing Strategy Forever</li><li>Module 04: Best Free Facebook Marketing Strategy to Build Relationships without Having a Group or Page</li><li>Module 05: Facebook Group Case Studies of Success and Failure</li><li>Module 06: Managing Our Facebook Group Memberships and Considering the Need for a New Group</li><li>Module 07: Facebook Group Creation, Url Setting, And Posting Permission Tutorial</li><li>Module 08: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels with Canva In 2019</li><li>Module 09: Creating rules for Facebook groups and managing moderation to limit self-promotion and conflict</li><li>Module 10: Create Events in Facebook Groups for Weekly Voice Calls to Build Relationships</li><li>Module 11: Editing the Facebook Group Description and Membership Requirements</li></ul> <p><strong>Course 05: </strong><strong>Pinterest Marketing</strong></p> <ul> <li>Introduction To The Course</li><li>Getting started with Pinterest</li><li>Basics of Pinning - What You Should Know</li><li>Pinning With Your Cell Phone</li><li>Creating Pinterest Badges &amp; Widgets</li><li>Viewing Analytics on Pinterest &amp; Rich Pins</li><li>Tools &amp; Automation</li><li>Hiring a Virtual Assistant to help you with Pinterest marketing</li><li>Paid Advertising with your pins</li><li>Getting Graphics Designed For Pinterest</li></ul> <p><strong>Course 06: Content Management<br /></strong></p> <ul> <li>Module 01: Introduction to Content Management</li><li>Module 02: Content Management System (CMS)</li><li>Module 03: Basics of Content Management Systems</li><li>Module 04: Content Strategy</li><li>Module 05: Content Marketing</li><li>Module 06: Content Marketing Tools and Tactics</li><li>Module 07: Content Marketing Strategy</li></ul> <p><strong>Course 07: Blogging</strong></p> <ul> <li>Week 1 - Introduction To Building a Blog</li><li>Week 2 - Organization &amp; Mindset</li><li>Week 3 - Building Out The Core Structure Of Your Blog</li><li>Week 4 - Leveraging Interviews for Success</li></ul> <p><strong>Course 08: Basic Adobe Photoshop</strong></p> <ul> <li>Section 01: Shortcuts &amp; the Brush</li><li>Section 02: Layers</li><li>Section 03: Modify Your Portrait</li><li>Section 04: Watermark &amp; Figures</li><li>Section 05: Modify Your Text</li></ul> <p><strong>Course 09: Advanced Diploma in Copywriting<br /></strong></p> <ul> <li>Module 1: Introduction to Copywriting</li><li>Module 2: Basics of Copywriting</li><li>Module 3: Eye-Catching Headlines</li><li>Module 4: Attention-Grabbing Advertisements</li><li>Module 5: Essential Copywriting Skills</li><li>Module 6: Online Copywriting</li><li>Module 7: Press Related Copywriting</li><li>Module 8: Print Media Copywriting</li><li>Module 9: Copywriting for Mainstream Media</li><li>Module 10: Copywriting for Other Media</li><li>Module 11: How to Write Better Copy</li><li>Module 12: Final Tips</li></ul> <p><strong>Course 10: Professional Photography Diploma</strong></p> <ul> <li>Introduction</li><li>Exposure</li><li>Digital Photography Masterclass</li><li>Focus and Depth of Field</li><li>Camera Anatomy</li><li>White Balance and Color</li><li>Lighting</li><li>Mobile Photography</li><li>Equipment - Cameras</li><li>Equipment - Lenses</li><li>Equipment - Accessories</li><li>Photo Scenario - Portrait</li><li>Photo Scenario - Long Exposure</li><li>Photo Scenario - Landscape</li><li>Photo Scenario - Product</li><li>Photo Scenario - Low Light</li><li>Photo Scenario - Sports &amp; Action</li><li>Photo Scenario - Macro</li><li>Photo Scenario - Street &amp; Architecture</li><li>Photo Scenario - Events</li><li>Photo Scenario - Aerial</li><li>Photo Scenario - Night</li><li>Intro to Photo Editing</li><li>Photoshop CC</li><li>Lightroom Classic CC</li><li>Lightroom CC</li><li>Mac Photos</li><li>Google Photos</li><li>Photoshop Express</li><li>Snapseed</li><li>Sharing Your Photos</li><li>Starting a Photo Business</li><li>Selling Stock Photos</li><li>Printing</li><li>Wildlife</li><li>Conclusion</li></ul> <p><strong>Course 11: Freelancing on UpWork</strong></p> <ul> <li>Introduction &amp; Overview</li><li>Setting Up Your UpWork Profile</li><li>Submitting Proposals To Jobs</li><li>Pricing, Upgrading &amp; Closing Sales</li><li>Conclusion</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        125 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Social Media Strategist </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Social Media Strategist </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Social Media Strategist Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Social Media Strategist

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth &pound;160 as a Gift - Enrol in this ultimate Cabin Crew and Flight Attendant Training Now!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you someone who dreams of working in the sky? Working as a Cabin Crew and Flight Attendant for a major airline is an exciting and challenging experience. The Cabin Crew and Flight Attendant Training bundle will help you to achieve your ambition.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Cabin Crew and Flight Attendant bundle is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world&#39;s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the course&#39;s final module giving valuable tips for completing the recruitment process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Cabin Crew and Flight Attendant bundle will give you the status to seek employment as a member of an air cabin crew or other hospitality industries such as cruise line staff, luxury trains and ground crew work.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with this Cabin Crew and Flight Attendant course<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">,</strong> you will get 10 other premium courses. Also, you will earn an original Hardcopy and PDF certificate for the title course and a free student ID card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Cabin Crew and Flight Attendant Training Bundle Consists of the following Premium courses:&nbsp;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>Cabin Crew</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Eloquence Course: Discover Your Confident and Powerful Voice</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Catering Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Customer Relationship Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05: </strong>Working Effectively Across Cultures</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>The Formula to Talk with Strangers</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07: </strong>Dealing With Difficult People Training Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08: </strong>Personal Hygiene</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>First Aid Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Time Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11: </strong>Health and Safety at Workplace</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, enrol in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cabin Crew and Flight Attendant Training</strong> to advance your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Cabin Crew</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Aircraft Cabin Crew</li><li fr-original-style="" style="box-sizing: border-box;">Understanding Different Types of Airlines</li><li fr-original-style="" style="box-sizing: border-box;">Role of Regulatory Bodies and Trade Associations</li><li fr-original-style="" style="box-sizing: border-box;">Things to Know about a Cabin Crew Life</li><li fr-original-style="" style="box-sizing: border-box;">Advantages and Disadvantages of a Cabin Crew Career</li><li fr-original-style="" style="box-sizing: border-box;">Recruitment Preparation for Pursuing a Cabin Crew Career</li><li fr-original-style="" style="box-sizing: border-box;">Interview Formats</li><li fr-original-style="" style="box-sizing: border-box;">Training Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Aviation Abbreviation and Airport Codes</li><li fr-original-style="" style="box-sizing: border-box;">The Layout of a Commercial Aircraft</li><li fr-original-style="" style="box-sizing: border-box;">Cabin Familiarisation for a Cabin Crew</li><li fr-original-style="" style="box-sizing: border-box;">Departments of Airlines and their Interconnection with Cabin Crew</li><li fr-original-style="" style="box-sizing: border-box;">Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet</li><li fr-original-style="" style="box-sizing: border-box;">Basic Knowledge of Weather Regarding Aviation</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&gt;&gt;&gt;&gt;10 more Cabin Crew and Flight Attendant related courses&lt;&lt;&lt;&lt;</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        115 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Cabin Crew and Flight Attendant Training bundle is ideal for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone considering a career in the aviation industry as a cabin crew / Flight Attendant</li><li fr-original-style="" style="box-sizing: border-box;">Those planning a career shift to a new role</li><li fr-original-style="" style="box-sizing: border-box;">Those who want to develop skills to be promoted to a similar role</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in learning more about aircraft management and service</li><li fr-original-style="" style="box-sizing: border-box;">Those who want to gain knowledge, broaden their perspectives and understand a flight attendant&#39;s exciting and beautiful life.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> CPD QS Certified</strong> bundle will help you to pursue many opportunities, such as;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Flight Attendant</li><li fr-original-style="" style="box-sizing: border-box;">Air Host / Hostess</li><li fr-original-style="" style="box-sizing: border-box;">Crew Controller</li><li fr-original-style="" style="box-sizing: border-box;">Senior or Junior Cabin Crew / Flight Attendant Member</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the average salary of these professions ranges from <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;25,000 to &pound; 55,000</strong>.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
        <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">
            Digital certificate -
            Included
        </li></ul>
        <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
        <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">
Hard Copy certificate -
Included
 &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cabin Crew</strong>) Free! Other Hard Copy certificates are available for &pound;10 each. </p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Cabin Crew and Flight Attendant Training bundle certificates?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After completing the Cabin Crew and Flight Attendant course, you can order your CPD Accredited Certificates (PDF + Hard Copy) to prove your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously, it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously, it was &pound;10)</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Catering Management

Flight Attendant

Customer Relationship Management

Cabin Crew

Cabin Crew and Flight Attendant Training

<p>In today's dynamic hospitality industry, mastering the art of bartending and barista skills through the <strong>Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills</strong> course is indispensable. This comprehensive program delves into every aspect, from understanding the nuances of various coffee beans to perfecting the craft of creating exquisite beverages. Modules like Introduction to Barista and Know Your Coffee Beans lay the groundwork, while hands-on training in grinding, dosing, and tamping ensures precision in every cup. </p><p>With the surge in demand for artisanal coffee experiences, the ability to master Latte Art and showcase proficiency in classic coffees becomes a valuable asset. Upon completion, graduates possess the expertise to excel as professional barista and bartenders, significantly enhancing their employability in the UK job market. According to industry reports, the average salary for skilled barista and bartenders <strong>ranges from £18,000 to £25,000 per annum</strong>. </p><p>The advantages of this <strong>Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills</strong> course are further underscored by <strong>the sector's growth, with a steady increase of 7% annually</strong>, reflecting its enduring relevance and potential for career advancement.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Bartender and Barista Training Course</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive barista and bartender course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Introduction to Barista and Coffee Brewing</strong></p><ul><li> <strong>Module 01 :</strong> Introduction to Barista </li><li> <strong>Module 02 :</strong> Know Your Coffee Beans </li><li> <strong>Module 03 :</strong> The Espresso Machine </li><li> <strong>Module 04 :</strong> Grinding, Dosing and Tamping </li><li> <strong>Module 05 :</strong> Milk Frothing </li><li> <strong>Module 06 :</strong> The Classic Coffees </li><li> <strong>Module 07 :</strong> Mastering Latte Art </li><li> <strong>Module 08 :</strong> Working as a Professional Barista</li></ul><p><strong>Professional Barista &amp; Coffee Brewing</strong></p><ul><li><strong>Module 01:</strong> Introduction to Coffee</li><li><strong>Module 02:</strong> Espresso Machine</li><li><strong>Module 03:</strong> Espresso Grinder</li><li><strong>Module 04:</strong> Introduction to Espresso &amp; Espresso Mechanics</li><li><strong>Module 05</strong>: Let's Wrap Up</li><li><strong>Module 06:</strong> Milk Frothing</li><li><strong>Module 07:</strong> Latte Art</li><li><strong>Module 08:</strong> Menu</li><li><strong>Module 09:</strong> Behind The Bar</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify various coffee beans and their characteristics effectively.</li><li>Operate espresso machines proficiently, ensuring quality brews every time.</li><li>Demonstrate mastery in milk frothing techniques for perfect textures.</li><li>Execute intricate latte art designs with precision and flair.</li><li>Develop a comprehensive menu and deliver exceptional customer service.</li><li>Apply industry-standard practices for efficient bar operation and management.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course is ideal for:</p><ul><li>Aspiring baristas seeking to master the art of coffee crafting.</li><li>Individuals aiming to pursue careers in trendy coffee shops or upscale bars.</li><li>Coffee enthusiasts eager to deepen their knowledge and skills.</li><li>Hospitality professionals looking to expand their expertise in beverage service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course. You just need to have an interest in Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in Professional Bartender and Barista Training - Coffee Presentation &amp; Serving Skills Course you will have a variety of careers to choose from. The following job sectors of this Course are:</p><ul><li>Barista - £18K to £25K/year.</li><li>CafÃ© Manager - £20K to £30K/year.</li><li>Bartender - £16K to £28K/year.</li><li>Coffee Roaster - £22K to £35K/year.</li><li>Beverage Director - £30K to £50K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Professional Bartender and Barista Training - Coffee Presentation & Serving Course

<p><span>Dreaming of ditching the commute and becoming your own boss? Earn Money from Home will equip you with the knowledge and skills to turn that dream into reality. Whether you're a student looking for extra cash or someone seeking a complete career change, this course unveils a treasure trove of opportunities to generate income from the comfort of your home in the UK. Learn about the latest online trends, discover hidden niches, and explore proven methods for building a sustainable work-from-home income stream.</span></p>
<h2><strong><span>Learning Outcomes</span></strong></h2>
<ul>
<li><span>Gain a comprehensive understanding of various remote work options to earn extra money from home.</span></li>
<li><span>Identify the most lucrative and in-demand online professions.</span></li>
<li><span>Develop essential skills for success in the work-from-home environment.</span></li>
<li><span>Learn practical strategies to monetise your hobbies and talents.</span></li>
<li><span>Craft a personalised roadmap to achieve your financial goals.</span></li>
</ul>
<h3><b>Why buy this Earn Money from Home Course?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Earning Money from Home</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Earn Money from Home course for?</b></h3>
<ul>
<li><span>Individuals seeking flexible work arrangements.</span></li>
<li><span>People looking to supplement their current income.</span></li>
<li><span>Aspiring entrepreneurs with a passion for online business.</span></li>
<li><span>Anyone curious about the world of remote work.</span></li>
<li><span>Those seeking a location-independent career path.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Earning Money from Home</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Earning Money from Home</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Virtual Assistant:</span></strong><span> £20,000 - £30,000 Per Annum</span></li>
<li><strong><span>Freelance Writer:</span></strong><span> £25,000 - £40,000 Per Annum</span></li>
<li><strong><span>Online Course Creator:</span></strong><span> Variable (based on sales)</span></li>
<li><strong><span>Blogger (with Advertising Revenue):</span></strong><span> Variable (based on traffic)</span></li>
<li><strong><span>Podcast Host (with Sponsorships):</span></strong><span> Variable (based on audience)</span></li>
<li><strong><span>Amazon Seller:</span></strong><span> Variable (based on product sales)</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Earning Money from Home</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Promo</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1 - Introduction: Making Money From Home</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2 - Latest Ways to Earn Money Online</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3 - Work from home jobs for beginners</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 4 - Best Selling Niches for making money online</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 5 - How to make money from an awesome blog</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 6 - How to make money selling online courses</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 7 - How to sell your photos online for more cash</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 8 - How to make money as a freelance writer</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 9 - How to make money from customer service jobs from home</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 10 - How to be a Virtual Assistant and start making income</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 11 - How to make money with a podcast</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 12 - How to make money on Amazon</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 13 - How to make money with transcription jobs</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 14 - How to make money as an online proofreader</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 15 - Making money with membership sites</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Online Course Creation

Online Business

Work from Home (WFH)

Online Education

Earning Money from Home

<p><span>Let's start a transformative journey with our Business English Course, designed to unlock your full potential in the professional realm. Whether you're a seasoned professional or a fresh graduate, mastering business English is paramount for success in today's competitive landscape. Our comprehensive curriculum covers every aspect of business communication, from the art of greetings to the nuances of job interviews. Through immersive learning experiences, you'll gain the confidence and skills needed to navigate the corporate world with ease and assurance.</span></p>
<p><span>Elevating your communication skills is at the heart of our program. With a focus on mastering essential business English vocabulary, you'll learn to articulate your thoughts clearly and concisely, ensuring your messages resonate effectively in any business setting. From crafting persuasive emails to engaging in dynamic debates, our course gives you the linguistic tools to make a lasting impression and drive impactful conversations. With each lesson, you'll hone your language proficiency and refine your communication style, setting the stage for success in your professional endeavours.</span></p>
<p><span>By enrolling in our Business English Perfection Course, you're not just investing in language proficiency; you're investing in your future. Whether you aspire to climb the corporate ladder, launch your own business, or enhance your career prospects, mastering English for business is a strategic move. Join us today and embark on a journey towards professional excellence. With our guidance, you'll unlock doors to new opportunities, broaden your horizons, and position yourself as a confident and articulate leader in the global business arena.</span></p>
<h4><span>Learning Outcomes:</span></h4>
<ol>
<li><span>Acquire fluency in business English through immersive learning modules.</span></li>
<li><span>Develop proficiency in management speak for effective communication in professional settings.</span></li>
<li><span>Gain confidence in writing professional emails and job application materials.</span></li>
<li><span>Enhance interview skills and learn strategies to ace job interviews.</span></li>
<li><span>Expand your business English vocabulary for articulate and persuasive communication.</span></li>
</ol>
<h3><b>Why buy this Business English Perfection Course?</b></h3>
<ol>
<li><span>Unlimited access to the course for a lifetime.</span></li>
<li><span>Opportunity to earn a certificate accredited by the </span><strong><span>CPD Quality Standards</span></strong><span> and </span><strong><span>CIQ </span></strong><span>after completing this course.</span></li>
<li><span>Structured lesson planning in line with industry standards.</span></li>
<li><span>Immerse yourself in innovative and captivating course materials and activities.</span></li>
<li><span>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</span></li>
<li><span>Flexibility to complete the Course at your own pace, on your own schedule.</span></li>
<li><span>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</span></li>
<li><span>Unlock career resources for CV improvement, interview readiness, and job success.</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Business English Perfection Course</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p>
<h3><b>Who is this Business English Perfection Course for?</b></h3>
<ul>
<li><span>Professionals seeking to enhance their business communication skills.</span></li>
<li><span>Students preparing to enter the workforce or pursue careers in business.</span></li>
<li><span>Entrepreneurs aiming to improve their English proficiency for networking and negotiations.</span></li>
<li><span>Non-native English speakers aspiring to excel in an English-speaking business environment.</span></li>
<li><span>Individuals looking to boost their career prospects through improved language proficiency.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Business English Perfection Course</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Business English Perfection Course</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Administrative Assistant:</span></strong><span> £18,000 - £25,000 Per Annum</span></li>
<li><strong><span>Sales Representative:</span></strong><span> £20,000 - £30,000 Per Annum</span></li>
<li><strong><span>Marketing Coordinator:</span></strong><span> £22,000 - £32,000 Per Annum</span></li>
<li><strong><span>Human Resources Assistant:</span></strong><span> £19,000 - £26,000 Per Annum</span></li>
<li><strong><span>Customer Service Representative:</span></strong><span> £18,000 - £24,000 Per Annum</span></li>
<li><strong><span>Project Coordinator:</span></strong><span> £22,000 - £32,000 Per Annum</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Greetings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Greetings</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Management Speak</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management Speak Part 1</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management Speak Part 2</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Debate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Debate</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Applying for a Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Applying for a Job</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Job Interviews</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Interviews Part 1</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Interviews Part 2</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Emails</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emails</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Recap</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recap</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Business Spanish

English Language Teaching

English for Academic Purposes (EAP)

Certificate in Advanced English (CAE)

General English

Business English

Business English Perfection Course

<p>Imagine a world where every conversation you have is meaningful and impactful. '<strong>Mindful Listening</strong>' is designed to transport you to such a world. This course opens with an exploration of mindful listening, introducing you to the profound impact of truly hearing and understanding others. As you navigate through this journey, you will unlock the secrets to not just hearing, but truly comprehending and empathetically engaging with those around you.</p>
<p>As you delve deeper into the curriculum, you will explore the relationship between mindfulness, meditation, and effective communication. The skills taught in this course go beyond mere listening; they encompass self-awareness, empathy, and the ability to foster meaningful connections in both personal and professional settings. By the end of your journey, you will have woven mindful listening into the fabric of your daily life, influencing how you interact with the world around you, promoting cultural sensitivity, and making a positive social impact.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Comprehend the essence of mindful listening and its benefits.</li>
<li>Apply mindfulness meditation techniques to enhance listening skills.</li>
<li>Develop heightened self-awareness for improved communication.</li>
<li>Utilize mindful listening to strengthen relationships.</li>
<li>Integrate mindful listening practices into various professional and cultural contexts.</li>
</ul>
<h3><b>Why choose this <span>Mindful Listening</span><span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Mindful Listening</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals seeking to improve personal and professional relationships.</li>
<li>Professionals in counselling, therapy, or coaching roles.</li>
<li>Team leaders and managers in business settings.</li>
<li>Educators and trainers aiming to enhance communication skills.</li>
<li>Anyone interested in personal development and effective communication.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Life Coach</strong> - £30,000 to £50,000</li>
<li><strong>Human Resources Specialist</strong> - £28,000 to £45,000</li>
<li><strong>Mental Health Counsellor</strong> - £27,000 to £42,000</li>
<li><strong>Corporate Trainer</strong> - £30,000 to £48,000</li>
<li><strong>Mediator or Conflict Resolution Specialist</strong> - £31,000 to £46,000</li>
<li><strong>Customer Service Manager</strong> - £29,000 to £44,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Mindful Listening</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Mindful Listening</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Mindful Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Mindful Listening</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Fundamentals of Mindful Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fundamentals of Mindful Listening</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Mindfulness Meditation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindfulness Meditation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Developing Self-Awareness</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Self-Awareness</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Mindful Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Communication</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Mindful Listening in Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Listening in Relationships</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Mindful Listening in Professional Settings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Listening in Professional Settings</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Mindful Listening Practises</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Listening Practises</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Cultivating Empathy and Compassion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cultivating Empathy and Compassion</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Integrating Mindful Listening into Your Life</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Integrating Mindful Listening into Your Life</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Mindful Listening and Cultural Sensitivity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Listening and Cultural Sensitivity</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Mindful Listening and Social Impac</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindful Listening and Social Impac</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Final Reflection and Integration</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Reflection and Integration</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Mindful Listening</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Mindful Listening</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Listening Skills

Active Listening

Listening & Speaking

Life Coach Training

Mindfulness Teacher

Mindful Listening

<div><h2> About Course</h2><div><p><strong>ChatGPT CrashCourse</strong></p><p>This course will teach you the basics of ChatGPT, a powerful AI language model that you can use for a variety of tasks, including customer service, content creation, and education. Unlock the Power of AI Conversations with ChatGPT CrashCourse. Are you ready to take your conversations to the next level? Join our Course and learn how to use this powerful AI language model to create engaging and informative conversations.</p><p><strong>What is ChatGPT?</strong></p><p>ChatGPT is a large language model chatbot developed by OpenAI. Launched in November 2022, it's based on the GPT-3.5 and GPT-4 language models, and is capable of carrying on conversations with humans in a way that simulates real human interaction. One can use this tool for a variety of purposes, including:</p><ul><li>Having casual conversations on a variety of topics</li><li>Getting help with creative writing tasks</li><li>Learning about new things</li></ul><p><strong>In this course, you will:</strong></p><ul><li>Learn the basics of ChatGPT</li><li>Understand how it works</li><li>Explore its different applications</li><li>Get hands-on experience using ChatGPT</li><li>See real-world examples of how ChatGPT is being used</li></ul><p><strong>By the end of this course, you will be able to:</strong></p><ul><li>Use ChatGPT to create chatbots</li><li>Generate text, translate languages, and answer questions</li><li>Automate tasks and improve your productivity</li><li>Apply ChatGPT to your own projects</li></ul><p><strong>This course is perfect for anyone who wants to learn more about AI conversations or who wants to use ChatGPT to improve their work or personal life.</strong></p><p><strong>Sign up today and start unlocking the power of ChatGPT!</strong></p></div></div> <div><h3> What Will You Learn?</h3><ul><li> <span></span> <span>Explain what ChatGPT is and how it works</span></li><li> <span></span> <span>Identify the different applications of ChatGPT</span></li><li> <span></span> <span>Get started with ChatGPT and create your own account</span></li><li> <span></span> <span>Use ChatGPT for productivity tasks, such as writing emails, generating reports, and creating presentations</span></li><li> <span></span> <span>Apply ChatGPT to your own projects</span></li></ul></div><div><h3> Course Content</h3><div><div><h4> Introduction to ChatGPT</h4><div><div><ul><li><div> <span></span><h5> What is ChatGPT?</h5></div><div> </div></li></ul></div></div></div><div><h4> ChatGPT for Productivity</h4><div><div><ul><li><div> <span></span><h5> ChatGPT for Office and Administrative Management</h5></div><div> <span> </span> <span></span></div></li><li><div> <span></span><h5> ChatGPT for regular tasks</h5></div><div> <span> </span> <span></span></div></li></ul></div></div></div><div><h4> ChatGPT for Marketing</h4><div><div><ul><li><div> <span></span><h5> ChatGPT for Marketing</h5></div><div> </div></li></ul></div></div></div><div><h4> ChatGPT prompts</h4><div><div><ul><li><div> <span></span><h5> Real-world examples of how ChatGPT is being used</h5></div><div> <span> </span> <span></span></div></li><li><div> <span></span><h5> Prompt engineering</h5></div><div> </div></li></ul></div></div></div><div><h4> More into ChatGPT</h4><div><div><ul><li><div> <span></span><h5> Lesson - One</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Two</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Three</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Four</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Five</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Six</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Seven</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Eight</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Nine</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Ten</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Eleven</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Twelve</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Thirteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Fourteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Fifteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Sixteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Seventeen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Eighteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Nineteen</h5></div><div> </div></li><li><div> <span></span><h5> Lesson - Twenty</h5></div><div> </div></li></ul></div></div></div></div></div>A course by  Xpert Learning  RequirementsNo specific Requirement. Audience  This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required.<h3> Audience</h3><ul><li> <span></span> <span>This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required.</span></li></ul>

Xpert Learning

Chatbot

Generative AI

ChatGPT

ChatGPT CrashCourse

<p><strong>Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Travel Advisor and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course.</strong></p><p>This online training course is accredited by <strong>CPD </strong>with <strong> 10</strong><strong> CPD points</strong> for professional development. Students can expect to complete this training course in around <strong>3 hours</strong>. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>The Travel Advisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an<strong> instant e-certificate</strong> as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The Travel Advisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p><p>You'll get a <strong>Free Student ID</strong> card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Instant access to verified and reliable information</li><li>Participation in inventive and interactive training exercises</li><li>Quick assessment and guidance for all subjects</li><li>CPD accreditation for proof of acquired skills and knowledge</li><li>Freedom to study in any location and at a pace that suits you</li><li>Expert support from dedicated tutors committed to online learning</li></ul> <p>Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p><p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Travel Advisor Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standard-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>****Course Curriculum****</strong></p><p>Here is the curriculum breakdown of Travel Advisor course:</p><ul><li><strong>Module</strong><strong>1</strong>: Introduction to Travel and Tourism</li><li><strong>Module</strong><strong>2</strong>: Tourism Products and Services</li><li><strong>Module</strong><strong>3</strong>: Tour Operating and Travel Retailing</li><li><strong>Module</strong><strong>4</strong>: Marketing in Travel and Tourism</li><li><strong>Module</strong><strong>5</strong>: Developing Communication Skills</li><li><strong>Module</strong><strong>6</strong>: Customer Relationship Management (CRM)</li><li><strong>Module</strong><strong>7</strong>: Customer Service and Satisfaction</li><li><strong>Module</strong><strong>8</strong>: Crisis and Visitor Attraction Management</li><li><strong>Module</strong><strong>9</strong>: Transport Management Procedure</li><li><strong>Module</strong><strong>10</strong>: Tourism in the New Normal World/ Post COVID Travel Destinations</li><li><strong>Module</strong><strong>12</strong>: Public Awareness Campaigns</li><li><strong>Module</strong><strong>11</strong>: Sustainable Tourism</li><li><strong>Module</strong><strong>13</strong>: Brexit and its Impact on Tourism Industry</li><li><strong>Module</strong><strong>14</strong>: Travel and Tourism Issues to Contend with</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the Tcourse, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Travel Advisor Course Right for You?</strong></p><p>Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject.</p><p>All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Travel Advisor program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world.</p><p>Every student must be over the age of 16 and have a passion for learning and literacy.</p><p>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Travel Advisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Travel Advisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Travel Advisor Training

<p>This Construction Management course comprehensively observes the complete cycle of construction projects from inception to handover. The content is multidisciplinary, observing aspects of site investigation, cost estimation, cost management, materials management, and legal terms.</p><p><strong>This </strong><strong>Diploma in Construction Management at QLS Level 5</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS</strong><strong> (with 150 CPD points</strong><strong>) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p><strong>Why Prefer This Construction Management Course?</strong></p><ul><li>Opportunity to earn certificate a certificate endorsed by <strong>the Quality Licence Scheme</strong> &amp; another accredited by CPDQS after completing the Construction Management course</li><li>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul><p>This Construction Management course will form a necessary reference for you in every step you face in your construction project. This course starts by introducing the nature of construction projects, Project Life Cycle and Success, and Elements and Factors influencing Cost Estimation.</p><p>This course looks over the initial requirements of a project, the plot dedicated, the budget estimation, and other preliminary activities required by every project client before commencement. Then looks at the project design phase, along with the Planning and Equipment management.</p><p>Next is Stock Control, along with details of Supply Chain Management. The next step observed is the site activities, which are briefed in sequence. In short, the Construction Management course provides a complete look over the entire process of a construction project starting from scratch. The content of this course provides the fundamental and advanced knowledge all stakeholders of the projects need to know.</p><p>Registering on Construction Management will give you instant access to our expert-level course content, arming you with the tools you need to learn a new skill with ease. This course is self-paced, meaning you can study when it suits you.</p><p>This course is split into amazing and in-depth modules, allowing you to easily learn and retain information. Enrolling on the course will ensure that you land your dream career faster than you thought possible.</p><p><strong>Key Topics to be covered</strong><strong>: </strong></p><ul><li>Learn everything there is to know about the business.</li><li>Recognise how to carry out a fresh building plan from start to finish.</li><li>Study how to finance and budget for building supplies.</li><li>Know how to do a preliminary site investigation and organise a site.</li><li>Understand how to arrange and organise the storage of required equipment.</li><li>Develop the skills needed to deal successfully with merchants.</li><li>Master the ability to locate the most appropriate supply source.</li><li>Enhance your knowledge of life cycle procurement analysis.</li><li>Investigate the complexities of different stock control phases.</li><li>Improve your understanding of how to run an effective supply chain.</li><li>Have a good understanding of quality control and customer service.</li><li>Illustrate a strong understanding of building rules and regulations in the United Kingdom.</li><li>Study human resources as well as risk managing.</li></ul> <p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the course:</p><ul><li>Module 01: Introduction</li><li>Module 02: Project Life Cycle and Success</li><li>Module 03: Cost Management</li><li>Module 04: Preliminary Site Investigation and Site Organisation</li><li>Module 05: Site Management</li><li>Module 06: Cost Estimation</li><li>Module 07: Elements and Factors influencing Cost Estimation</li><li>Module 08: Planning and Management of Equipment</li><li>Module 09: Construction Materials Management</li><li>Module 10: Vendor Analysis in Construction Management</li><li>Module 11: Construction Procurement</li><li>Module 12: Stock Control</li><li>Module 13: Supply Chain Management</li><li>Module 14: The Main Participators</li><li>Module 15: Quality Assurance and Customer Care</li><li>Module 16: Legal Aspects of Contracting</li><li>Module 17: Human Resources Management</li><li>Module 18: Risk and Value</li><li>Module 19: Communications, Information and Documentation of Construction</li><li>Module 20: Health and Safety in Construction</li></ul><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>After passing the <strong>Diploma in Construction Management at QLS Level 5 </strong> course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career in this field. This course will open up a world of new career opportunities for you. For example -</p><ul><li>Cost Estimator</li><li>Construction Manager</li><li>Facilities Manager</li><li>Building Surveyor</li></ul><p><em><strong>These positions usually pay between £15,000 and £50,000 a year.</strong></em></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Diploma in Construction Management at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £119
        </p>
            <div> <p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>After successfully completing the <strong>Diploma in Construction Management at QLS Level 5</strong>, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>119 GBP inside the UK</strong></li><li><strong>129 GBP (including postal fees) for International Delivery</strong></li></ul><p><strong>Certificate Accredited by CPDQS</strong></p><ul><li><strong>29 GBP for Printed Hardcopy Certificate inside the UK</strong></li><li><strong>39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)</strong></li></ul> </div>

                        </div>

Construction Management

<p><strong></strong><strong> Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!!</strong><strong></strong></p><p><strong>Are you looking to improve your current abilities or make a career move? Our unique Business and Admin Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course.</strong></p><p>This online training course is accredited by <strong>CPD </strong>with <strong> 10 CPD points</strong> for professional development. Students can expect to complete this training course in around <strong>09 hours</strong>. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>The Business and Admin course are broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an<strong> instant e-certificate</strong> as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The Business and Admin course provide students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p><p>You'll get a <strong>Free Student ID</strong> card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p>Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p><p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Business and Admin Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of Business and Admin course:</p><ul><li>Module 01: Introduction to Business Management</li><li>Module 02: Operations Management</li><li>Module 03: Introduction to Business Analysis</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Project Management</li><li>Module 06: Business Development and Succession Planning</li><li>Module 07- Business Process Management</li><li>Module 08: Planning &amp; Forecasting Operations</li><li>Module 09: Performance Management</li><li>Module 10: Management of Cash and Credit</li><li>Module 11: Managing Risk and Recovery</li><li>Module 12: Quality Management</li><li>Module 13: Communication Skills</li><li>Module 14: Business Environment</li><li>Module 15: Organisational Skills</li><li>Module 16: Negotiation Techniques</li><li>Module 17: Human Resource Management</li><li>Module 18: Motivation and Counselling</li><li>Module 19: Customer Service</li><li>Module 20: Time Management</li><li>Module 21: Conflict Management</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the course, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Business and Admin Course Right for You?</strong></p><p>Anyone interested in learning more about this subject should take this course. This Business and Admin will help you grasp the basic concepts as well as develop a thorough understanding of the subject.</p><p>All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Business and Admin program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world.</p><p>Every student must be over the age of 16 and have a passion for learning and literacy.</p><p>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Business and Admin course allows you to study at your speed and grow a quality skillset.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p></div>

                        </div>

Business Admin Course

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
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        <div>
			
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		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

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					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
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					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
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					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
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Skill Up

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Course Gate

Customer Care

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
Show that you are committed to providing the absolute best in customer service with this expert training.

This Customer Service for Hospitality course will coach you in customer expectations and offer useful recommendations for displaying outstanding performance.

Any business in the hospitality sector is reliant on its staff, showing consideration and attention to their clients, and you can be taught to embody this protocol. You will learn how to pre-empt requests by customers and to perform tasks diligently. The specific requirements for hygiene and courtesy with catering events are also covered in-depth, alongside the UK legislation that governs events and establishments with hospitality staff.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
Our Customer Service for Hospitality is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 sections &bull; 12 lectures &bull; 04:28:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to Hospitality Management: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;An Overview of Hotel Industry: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Selection and Recruitment in Hospitality Industry: 00:21:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Process of Development and Training in Hospitality Industry: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Management of Front Office Operations: 00:19:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Housekeeping, Engineering and Security Operations: 00:27:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Food and Beverage Operations: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Management of Service Quality in Hospitality Industry: 00:20:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Marketing in Travel and Tourism Business: 00:24:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 10: Accounting in Hospitality Industry: 00:26:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Customer Satisfaction: 00:23:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 12: E-Hospitality and Technology: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance.
Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff.
This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional.
With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector.



Why Choose this Customer Service Bundle?
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is entirely online



How will I get my Customer Service certificate?
You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate.



Who is this Customer Service course for?
There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds.



Requirements
Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.



Career Path
Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.



Course Curriculum
Module One: Who We Are and What We Do - 00:17:00
Module Two: Establishing Your Attitude - 00:12:00
Module Three: Identifying and Addressing Customer Needs - 00:12:00
Module Four: Generating Return Business - 00:14:00
Module Five: In-Person Customer Service - 00:10:00
Module Six: Giving Customer Service over the Phone - 00:12:00
Module Seven: Providing Electronic Customer Service - 00:12:00
Module Eight: Recovering Difficult Customers - 00:15:00
Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality

Limited TIme Offer!

<p>Customer service is a critical aspect of any business, as it can make or break the customer's experience. The ability to provide excellent customer service is crucial to retaining customers and generating repeat business. In today's competitive market, it is essential to have employees who possess the necessary skills to provide top-notch customer service. Therefore, investing in customer service training can prove to be highly beneficial for individuals and businesses alike.</p> <p>Our Customer Service bundle provides you with an opportunity to gain valuable knowledge and skills required to succeed in the customer service industry. With three QLS-endorsed courses, five CPD QS-accredited relevant courses, and five career development courses, this bundle is designed to help you excel in your career. Upon completion, you will receive hardcopy certificates for the QLS-endorsed courses, which can be a valuable addition to your resume and demonstrate your expertise to potential employers.</p> <p>So why wait any longer? Enrol in the Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle right now!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in KYC at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li><li><strong>Course 08:</strong> Complete Communication Skills Master Class for Life</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Personal Development</li><li><strong>Course 10: </strong>Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p>By enrolling in this bundle, you can expect to learn the following:</p> <ul> <li>Gain expertise in customer service skills and practices.</li><li>Understand the importance of customer service in business.</li><li>Enhance your communication skills to effectively interact with customers.</li><li>Develop assertiveness and self-confidence to handle challenging situations.</li><li>Learn how to efficiently win customers and retain their loyalty.</li><li>Acquire knowledge of customer relationship management and its applications.</li><li>Expand your career opportunities in the customer service industry.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Customer Service bundle is designed to equip you with the necessary knowledge and skills to succeed in the customer service industry. The bundle includes three QLS-endorsed courses covering Phone-Based Customer Service, KYC, and a Diploma in Customer Relationship Management (CRM). These courses are designed by industry experts and cover a wide range of topics, including communication skills, handling difficult customers, customer retention, and CRM strategies.</p> <p>In addition to QLS courses, our bundle includes five CPD QS-accredited relevant courses and five career development courses. These courses cover topics such as patient customer service training, assertiveness and self-confidence development, customer service representation, complete communication skills, and winning customers efficiently.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This bundle is ideal for:</p> <ul> <li>Individuals looking to start or advance their careers in the customer service industry.</li><li>Customer service representatives and professionals seeking to enhance their skills.</li><li>Business owners and managers who wish to provide their employees with customer service training.</li><li>Anyone who wishes to improve their communication skills and learn how to handle challenging situations effectively.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completion of the courses, you will have the knowledge and skills to pursue many career paths, such as:</p> <ul> <li>Customer Service Representative: £18,000 - £25,000 per year</li><li>Customer Service Manager: £28,000 - £40,000 per year</li><li>Customer Success Manager: £30,000 - £55,000 per year</li><li>Customer Experience Manager: £30,000 - £60,000 per year</li><li>Call Centre Manager: £25,000 - £50,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> <span>1 hour 15 minutes</span></li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about customer service</li> <li>Understand the core competencies and principles of customer service</li> <li>Explore the various areas of customer service</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert customer service manager</li> </ul> <hr /> <h3><strong>Customer Service</strong></h3> <p>This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.</p> <p>But how is this done?</p> <p>How do you ensure it's consistent across your business? What are the benefits of delivering great customer service?</p> <p>This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: About the Course</td> </tr> <tr> <td colspan="4">Module 2: What is Customer Service</td> </tr> <tr> <td colspan="4">Module 3: The Goals of Great Customer Service</td> </tr> <tr> <td colspan="4">Module 4: Discovering and Understanding Customer Needs</td> </tr> <tr> <td colspan="4">Module 5: Delivering Maximum Levels of Customer Service</td> </tr> <tr> <td colspan="4">Module 6: Making Customers Feel Great From the Start</td> </tr> <tr> <td colspan="4">Module 7: Communication Skills</td> </tr> <tr> <td colspan="4">Module 8: Non-verbal Communication and Body Language</td> </tr> <tr> <td colspan="4">Module 9: Dealing with Customer Complaints</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

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