Name: Quality/ Difficult Conversations (1 Day)
Price: 395 GBP
Availability: InStock

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take The SIA Instructor Course This Will Take You 7 Days To Complete. Enroll Now On To The Course!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-id="8fd1fd4" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="2561b8c" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="1131cc8" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="f0ed8db" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><h2 style="color: rgb(33, 45, 69); box-sizing: border-box;" fr-original-style=" color: rgb(33, 45, 69);">What is the SIA Instructor Course?</h2></div><div data-id="f564175" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="35086be" data-element_type="widget" data-widget_type="uael-infobox.default" fr-original-style="" style="box-sizing: border-box;"><div data-elementor-setting-key="infobox_description" data-elementor-inline-editing-toolbar="advanced" fr-original-style="" style="box-sizing: border-box;"><div data-id="35086be" data-element_type="widget" data-widget_type="uael-infobox.default" fr-original-style="" style="box-sizing: border-box;"><div data-elementor-setting-key="infobox_description" data-elementor-inline-editing-toolbar="advanced" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SIA Instructor Course is a comprehensive training program designed to empower individuals with the knowledge and skills necessary to become certified instructors in the security industry. With a blend of classroom instruction and hands-on training, this program equips you to educate and guide aspiring security professionals in obtaining their SIA licenses.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SIA Trainer Instructor Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">LEVEL 3: SIA Trainer / Instructor Combined 7-Day Course &ndash; &pound;1250</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embark on the SIA Trainer/Instructor course covering Security Guarding, Door Supervision, CCTV, and Conflict Management. This comprehensive 7-day program equips you to teach various SIA courses. The course is conducted weekly, concluding with a thorough examination.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Combined Course Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SIA Combined AET + Conflict Management + Physical Intervention Level 3 &ndash; &pound;1250</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">AET (Award in Education Training) + Conflict Management Delivery &ndash; &pound;850</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Conflict Management Delivery + Physical Intervention Delivery Level 3 &ndash; &pound;950</p></div></div></div></div></div></div></div><div data-id="95b5763" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="35086be" data-element_type="widget" data-widget_type="uael-infobox.default" fr-original-style="" style="box-sizing: border-box;"><div data-elementor-setting-key="infobox_description" data-elementor-inline-editing-toolbar="advanced" fr-original-style="" style="box-sizing: border-box;"><div data-id="35086be" data-element_type="widget" data-widget_type="uael-infobox.default" fr-original-style="" style="box-sizing: border-box;"><div data-elementor-setting-key="infobox_description" data-elementor-inline-editing-toolbar="advanced" fr-original-style="" style="box-sizing: border-box;"><div data-id="35086be" data-element_type="widget" data-widget_type="uael-infobox.default" fr-original-style="" style="box-sizing: border-box;"><div data-elementor-setting-key="infobox_description" data-elementor-inline-editing-toolbar="advanced" fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div><div data-id="c51421d" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="2aaedaf" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="8054e5f" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="125f7f9" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-id="1340a37" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="0c9ac91" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="0ed0b80" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SIA Instructor Course Road Map</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Becoming an SIA instructor is a rewarding career path that not only allows you to contribute to the growth and development of the security industry but also opens up new opportunities for personal and professional growth. Here are some compelling reasons to consider our SIA Instructor Course:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">01 Make A Difference</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As an SIA instructor, you have the power to shape the future of security professionals. Your expertise and guidance will directly impact the knowledge and skills of individuals entering the security industry, ultimately enhancing the safety and security of our communities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">02 Professional Growth</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Becoming a certified SIA instructor is a mark of excellence in your career. It not only validates your expertise but also opens doors to a wide range of teaching and training opportunities in the security sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">03 Rewarding Career</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being an SIA instructor is not just a job; it&rsquo;s a rewarding career where you get to see your students grow and succeed in the security industry. The satisfaction of knowing you&rsquo;ve played a role in their success is immeasurable.</p></div></div></section><section data-id="858dc53" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="8cebf67" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="3e72390" data-element_type="widget" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div></div></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Embark On A Fulfilling Career As An SIA-Certified Instructor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrolling in our SIA Instructor Course is the first step toward a fulfilling career as an SIA-certified instructor. Whether you&rsquo;re a seasoned security professional or just beginning your journey in the industry, this course equips you with the knowledge and skills needed to guide the next generation of security personnel. To enroll in our SIA Instructor Course or to obtain more information, please contact us at [Insert Contact Information]. We are committed to assisting you in your journey to become an SIA-certified instructor and contribute to the development of skilled security professionals.</p><section data-id="d044e17" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="e34caa0" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><section data-id="73da725d" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="102d5d00" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="21a8f16c" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><section style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="bf3c3d3" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 65, 85);"><div data-id="52e7aae" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="d228e44" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose SIA Instructor Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instructional Techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll learn effective instructional methods and techniques to deliver training content in a clear and engaging manner. Whether you&rsquo;re teaching new security personnel or conducting refresher courses, you&rsquo;ll have the tools to make learning effective and enjoyable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Adult Learning Principles</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding how adults learn is crucial for effective teaching. Our course equips you with the principles of adult learning, enabling you to tailor your teaching to the needs of your students.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication is at the heart of successful teaching. You&rsquo;ll gain insight into effective communication strategies, ensuring that your students understand and retain the material you present.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SIA Training Content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As an SIA instructor, you&rsquo;ll be responsible for delivering specific training content to prepare security personnel for their roles. Our course covers the core content required for SIA licensing, giving you a deep understanding of the subject matter.</p></div></div></section></div></div></section></div></div></div></section><section data-id="7a8011ed" data-element_type="section" style="color: rgb(51, 65, 85); box-sizing: border-box;" fr-original-style=" color: rgb(51, 65, 85);"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

London Construction College

SIA Instructor

SIA Instructor Course London

SIA Combined AET + Conflict Management + Physical Intervention Level 3

AET (Award in Education Training) + Conflict Management Delivery

Conflict Management Delivery + Physical Intervention Delivery Level 3

<h2>Lean Six Sigma Green Belt Certification Program: In-House Training</h2>
 <p>This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills.</p>
 <p>Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Identify strategies for effectively leading high performing process improvement teams</li> 
 <li>Analyze whether projects align with business strategy</li> 
 <li>Apply process improvement methodologies to DMAIC steps, based on real world scenarios</li> 
 <li>Explain ways to appropriately respond to process variation</li> 
 <li>Distinguish among best practice problem solving methodologies</li> 
 <li>Evaluate and effectively communicate data-driven decisions, based on real world scenarios</li> 
 </ul><section>
                    <h3>Introduction</h3> <ul>  <li>Lean Six Sigma &amp; quality</li>  <li>The vision</li>  <li>The methodologies</li>  <li>The metric</li>  </ul>  <h3>Project Selection</h3> <ul>  <li>Why Projects</li>  <li>Random idea generation</li>  <li>Targeted idea generation</li>  <li>CTQs (Critical to Quality) &amp; projects</li>  <li>Project screening criteria</li>  <li>Quick improvements</li>  </ul>  <h3>Introduction to Define</h3> <h3>Project Planning</h3> <ul>  <li>Developing the core charter</li>  <li>Developing a project charter</li>  <li>Facilitation</li>  </ul>  <h3>Process Management</h3> <ul>  <li>Business process management</li>  <li>Top-down process mapping</li>  </ul>  <h3>Voice of the Customer</h3> <ul>  <li>Voice of Customer</li>  <li>Stakeholder analysis</li>  <li>Communication planning</li>  <li>Kicking off the project</li>  </ul>  <h3>Define Summary</h3> <h3>Introduction to Measure</h3> <h3>Data Collection</h3> <ul>  <li>Fact-based decision making</li>  <li>Data sampling</li>  <li>Operations definitions</li>  <li>Data collection plan</li>  <li>Measurement system analysis</li>  </ul>  <h3>Graphical Statistics for Continuous Data</h3> <ul>  <li>Meet Six SigmaXL</li>  <li>Graphical &amp; statistical tools</li>  <li>Data stratification</li>  </ul>  <h3>Graphical Statistics for Discrete Data</h3> <ul>  <li>Pareto analysis</li>  <li>Dot plots</li>  <li>Plotting data over time: Looking for patterns</li>  </ul>  <h3>Variation Concepts</h3> <ul>  <li>Variation is reality</li>  <li>Special Cause and Common Cause variation</li>  <li>Example of standard business reporting</li>  <li>Individuals Control Chart</li>  </ul>  <h3>Process Capability</h3> <ul>  <li>Genesis of process capability</li>  <li>Calculating the metrics of Six Sigma</li>  <li>Yield metrics: Measuring process efficiency</li>  </ul>  <h3>Cost of Poor Quality</h3> <ul>  <li>The Cost of Poor Quality (COPQ)</li>  <li>Cost of Quality categories</li>  <li>Calculating the Cost of Poor Quality</li>  </ul>  <h3>Measure Summary</h3> <h3>Introduction to Analyze</h3> <h3>Process Analysis</h3> <ul>  <li>Introduction to process analysis</li>  <li>Value-added analysis</li>  <li>Cycle time analysis</li>  <li>WIP &amp; pull systems</li>  <li>Analyzing bottlenecks and constraints</li>  </ul>  <h3>Cause &amp; Effect Analysis</h3> <ul>  <li>Fishbone/Ishikawa diagram</li>  <li>5-Whys analysis</li>  <li>Graphical &amp; statistical tools</li>  </ul>  <h3>Advanced Analysis</h3> <ul>  <li>Why use hypothesis rests?</li>  <li>Hypothesis tests</li>  <li>Correlation and regression analysis</li>  </ul>  <h3>Analyze Summary</h3> <h3>Introduction to Improve</h3> <h3>Solutions</h3> <ul>  <li>Creativity techniques</li>  <li>Generating alternative solutions</li>  <li>Solution selection techniques</li>  </ul>  <h3>Introduction to Design of Experiments</h3> <ul>  <li>Introduction to DOE</li>  <li>DOE activity</li>  </ul>  <h3>Error Proofing</h3> <ul>  <li>Failure mode &amp; effect analysis</li>  <li>Poka-Yoke</li>  </ul>  <h3>Project Management Fundamentals</h3> <ul>  <li>Successful teams</li>  <li>Project roles</li>  <li>Conflict management</li>  </ul>  <h3>Standardization</h3> <ul>  <li>Standardization</li>  <li>The Visual Workplace</li>  <li>5S</li>  </ul>  <h3>Piloting &amp; Verifying Results</h3> <ul>  <li>What is a pilot?</li>  <li>Evaluating results</li>  </ul>  <h3>Improve Summary</h3> <h3>Introduction to Control</h3> <h3>Statistical Process Control</h3> <ul>  <li>Review of Special &amp; Common Cause variation</li>  <li>Review of Individual Control Chart</li>  <li>P-Chart for discrete proportion data</li>  </ul>  <h3>Transition Planning</h3> <ul>  <li>Control plan</li>  <li>Project closure</li>  </ul>  <h3>Control Summary</h3> <h3>Summary and Next Steps</h3>


                </section>

IIL Europe Ltd

Lean Six Sigma Green Belt Certification Program: In-House Training

General Admission

<h2>Lean Six Sigma Green Belt Certification Program</h2> 
 <p>This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills.</p> 
 <p>Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Identify strategies for effectively leading high performing process improvement teams</li> 
 <li>Analyze whether projects align with business strategy</li> 
 <li>Apply process improvement methodologies to DMAIC steps, based on real world scenarios</li> 
 <li>Explain ways to appropriately respond to process variation</li> 
 <li>Distinguish among best practice problem solving methodologies</li> 
 <li>Evaluate and effectively communicate data-driven decisions, based on real world scenarios</li> 
 </ul><section>
                    <h3>Introduction</h3> <ul>  <li>Lean Six Sigma &amp; quality</li>  <li>The vision</li>  <li>The methodologies</li>  <li>The metric</li>  </ul>  <h3>Project Selection</h3> <ul>  <li>Why Projects</li>  <li>Random idea generation</li>  <li>Targeted idea generation</li>  <li>CTQs (Critical to Quality) &amp; projects</li>  <li>Project screening criteria</li>  <li>Quick improvements</li>  </ul>  <h3>Introduction to Define</h3> <h3>Project Planning</h3> <ul>  <li>Developing the core charter</li>  <li>Developing a project charter</li>  <li>Facilitation</li>  </ul>  <h3>Process Management</h3> <ul>  <li>Business process management</li>  <li>Top-down process mapping</li>  </ul>  <h3>Voice of the Customer</h3> <ul>  <li>Voice of Customer</li>  <li>Stakeholder analysis</li>  <li>Communication planning</li>  <li>Kicking off the project</li>  </ul>  <h3>Define Summary</h3> <h3>Introduction to Measure</h3> <h3>Data Collection</h3> <ul>  <li>Fact-based decision making</li>  <li>Data sampling</li>  <li>Operations definitions</li>  <li>Data collection plan</li>  <li>Measurement system analysis</li>  </ul>  <h3>Graphical Statistics for Continuous Data</h3> <ul>  <li>Meet Six SigmaXL</li>  <li>Graphical &amp; statistical tools</li>  <li>Data stratification</li>  </ul>  <h3>Graphical Statistics for Discrete Data</h3> <ul>  <li>Pareto analysis</li>  <li>Dot plots</li>  <li>Plotting data over time: Looking for patterns</li>  </ul>  <h3>Variation Concepts</h3> <ul>  <li>Variation is reality</li>  <li>Special Cause and Common Cause variation</li>  <li>Example of standard business reporting</li>  <li>Individuals Control Chart</li>  </ul>  <h3>Process Capability</h3> <ul>  <li>Genesis of process capability</li>  <li>Calculating the metrics of Six Sigma</li>  <li>Yield metrics: Measuring process efficiency</li>  </ul>  <h3>Cost of Poor Quality</h3> <ul>  <li>The Cost of Poor Quality (COPQ)</li>  <li>Cost of Quality categories</li>  <li>Calculating the Cost of Poor Quality</li>  </ul>  <h3>Measure Summary</h3> <h3>Introduction to Analyze</h3> <h3>Process Analysis</h3> <ul>  <li>Introduction to process analysis</li>  <li>Value-added analysis</li>  <li>Cycle time analysis</li>  <li>WIP &amp; pull systems</li>  <li>Analyzing bottlenecks and constraints</li>  </ul>  <h3>Cause &amp; Effect Analysis</h3> <ul>  <li>Fishbone/Ishikawa diagram</li>  <li>5-Whys analysis</li>  <li>Graphical &amp; statistical tools</li>  </ul>  <h3>Advanced Analysis</h3> <ul>  <li>Why use hypothesis rests?</li>  <li>Hypothesis tests</li>  <li>Correlation and regression analysis</li>  </ul>  <h3>Analyze Summary</h3> <h3>Introduction to Improve</h3> <h3>Solutions</h3> <ul>  <li>Creativity techniques</li>  <li>Generating alternative solutions</li>  <li>Solution selection techniques</li>  </ul>  <h3>Introduction to Design of Experiments</h3> <ul>  <li>Introduction to DOE</li>  <li>DOE activity</li>  </ul>  <h3>Error Proofing</h3> <ul>  <li>Failure mode &amp; effect analysis</li>  <li>Poka-Yoke</li>  </ul>  <h3>Project Management Fundamentals</h3> <ul>  <li>Successful teams</li>  <li>Project roles</li>  <li>Conflict management</li>  </ul>  <h3>Standardization</h3> <ul>  <li>Standardization</li>  <li>The Visual Workplace</li>  <li>5S</li>  </ul>  <h3>Piloting &amp; Verifying Results</h3> <ul>  <li>What is a pilot?</li>  <li>Evaluating results</li>  </ul>  <h3>Improve Summary</h3> <h3>Introduction to Control</h3> <h3>Statistical Process Control</h3> <ul>  <li>Review of Special &amp; Common Cause variation</li>  <li>Review of Individual Control Chart</li>  <li>P-Chart for discrete proportion data</li>  </ul>  <h3>Transition Planning</h3> <ul>  <li>Control plan</li>  <li>Project closure</li>  </ul>  <h3>Control Summary</h3> <h3>Summary and Next Steps</h3>


                </section>

Lean Six Sigma Green Belt Certification Program

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whilst intuition and reasonableness are important aspects of responding to conflict it is not enough to rely on these things if we are going to be consistent and fair, prevent further harm being done and arrive at lasting solutions. People therefore need a framework within which they can discover what works well or them and how effective they can really be at resolving their own conflicts or intervening as a Manager. This course covers mediation and workplace conflict resolution skills suitable for people in all type of organisations.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the completion of this course participants should be able to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. Understand the positive and negative aspects of workplace conflict</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. Apply effective communication strategies to resolve workplace conflict situations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. Understand the stages of workplace mediation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. Use basic mediation skills to resolve conflict in the workplace</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Resources for responding to conflict</li><li fr-original-style="" style="box-sizing: border-box;">Analysing Your Conflict Handling Behaviour (styles)</li><li fr-original-style="" style="box-sizing: border-box;">Resolving and Managing Conflict</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation stages and process</li><li fr-original-style="" style="box-sizing: border-box;">Use and limitation of workplace mediation</li></ul><div fr-original-style="" style="box-sizing: border-box;">Please Note: This course is not intended to equip or accredit participants to be &lsquo;mediators.&#39; Mediation training can require up to sixty hours of instruction. This course will cover introductory skills‐based training only.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Instructor</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon, Dip. Wel., B.A (Psych), M.A (Hons) M. Litt (eqiv) DipMed, GradEdu, CEAP, Cert. Med, MMII, RCMC</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony is a very experienced mediator, workplace psychologist, coach and author. He is a Certified Employee Assistance Professional (CEAP) and a Registered Civil and Workplace Mediator (CMC). Tony has over thirty years&rsquo; experience working with some of the world&rsquo;s leading organisations in over 30 countries.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony holds graduate and post‐graduate degrees in psychology, behavioural sciences, and workplace education. Tony has taught Leadership, Psychology, and Human Resources Management up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK and has also taught on an accredited M.B.A. programme.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has worked with a number of leading organisations including Aberdeenshire Council, Amnesty International, ADCO, AXA, BUPA, Coca‐Cola, CSR, Diageo, Dolphin Energy, Dublin Airport Authority, DuPont, DWP, IFNGO, International Olympic Committee, London Hospital, Midlothian Council, MOJ, NHS, Scottish Police College, Shell, Talisman, and University College London.</p>

Buon Consultancy

Mediation

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)

General admission

<h2>Conflict Resolution Skills: In-House Training</h2>
 <p>Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better!</p>
 <p>In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Recognize the organizational costs of conflict</li>
 <li>Explain our physical and mental responses to conflict</li>
 <li>Communicate proactively and effectively with different types of people during conflict</li>
 <li>Replace unproductive conflict responses with productive ones</li>
 <li>Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches</li>
 <li>Relate team stages of development to shifts in conflict</li>
 <li>Develop a proactive conflict approach for your organization</li>
 <li>Create a conflict resolution plan for a real-world scenario</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions and social agreements</li> <li>Course goal and objectives</li> <li>Opening activities</li> </ul> <h3>Conflict Facilitation Readiness</h3> <ul> <li>Conflict responses and perceptions</li> <li>Conflict basics</li> <li>Conflict and organizations</li> <li>Dynamics of conflict</li> </ul> <h3>Conflict Styles and Communication</h3> <ul> <li>A look at the color energies model</li> <li>Conflict through the color energies and DiSC® lens</li> <li>Communication with opposite color energies</li> </ul> <h3>Individual Response to Conflict</h3> <ul> <li>The anatomy of conflict</li> <li>Recognizing unproductive conflict responses</li> <li>4 steps to productive conflict</li> <li>Choosing productive conflict responses</li> </ul> <h3>Team Performance and Conflict</h3> <ul> <li>High-performing team relationships</li> <li>Conflict and project team performance</li> <li>Conflict Resolution Diagram (CRD) and process</li> </ul> <h3>Conflict Facilitation - Preparation</h3> <ul> <li>Recognizing context and stakeholder needs</li> <li>Using team conflict resolution approaches</li> <li>Preparing for Crucial Conversations®</li> </ul> <h3>Conflict Facilitation - Clarity</h3> <ul> <li>Exposing assumptions and biases</li> <li>Defining the conflict and using the CRD</li> </ul> <h3>Conflict Facilitation - Action</h3> <ul> <li>Proactive conflict management</li> <li>Conflict facilitation practice</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Review</li> <li>Personal action plans</li> </ul>


                </section>

Conflict Resolution Skills: In-House Training

<h2>Conflict Resolution Skills (In-Person)</h2>
<p>Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better!</p>
<p>In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize the organizational costs of conflict</li>
<li>Explain our physical and mental responses to conflict</li>
<li>Communicate proactively and effectively with different types of people during conflict</li>
<li>Replace unproductive conflict responses with productive ones</li>
<li>Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches</li>
<li>Relate team stages of development to shifts in conflict</li>
<li>Develop a proactive conflict approach for your organization</li>
<li>Create a conflict resolution plan for a real-world scenario</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions and social agreements</li><li>Course goal and objectives</li><li>Opening activities</li></ul><h3>Conflict Facilitation Readiness</h3><ul><li>Conflict responses and perceptions</li><li>Conflict basics</li><li>Conflict and organizations</li><li>Dynamics of conflict</li></ul><h3>Conflict Styles and Communication</h3><ul><li>A look at the color energies model</li><li>Conflict through the color energies and DiSC® lens</li><li>Communication with opposite color energies</li></ul><h3>Individual Response to Conflict</h3><ul><li>The anatomy of conflict</li><li>Recognizing unproductive conflict responses</li><li>4 steps to productive conflict</li><li>Choosing productive conflict responses</li></ul><h3>Team Performance and Conflict</h3><ul><li>High-performing team relationships</li><li>Conflict and project team performance</li><li>Conflict Resolution Diagram (CRD) and process</li></ul><h3>Conflict Facilitation - Preparation</h3><ul><li>Recognizing context and stakeholder needs</li><li>Using team conflict resolution approaches</li><li>Preparing for Crucial Conversations®</li></ul><h3>Conflict Facilitation - Clarity</h3><ul><li>Exposing assumptions and biases</li><li>Defining the conflict and using the CRD</li></ul><h3>Conflict Facilitation - Action</h3><ul><li>Proactive conflict management</li><li>Conflict facilitation practice</li></ul><h3>Summary and Next Steps</h3><ul><li>Review</li><li>Personal action plans</li></ul>


                </section>

Conflict Resolution Skills (In-Person)

<h2>Project Management for Non-Project Managers (In-Person)</h2>
 <p>Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success.</p>
 <p>This awareness course usesA Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role.</p><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Project management overview</li> <li>Strategic value of project management</li> <li>Defining project success</li> <li>Project life-cycle models and governance</li> <li>Project roles and responsibilities</li> </ul> <h3>Project Initiating and Planning</h3> <ul> <li>Initiating the project</li> <li>Defining project requirements and scope</li> <li>Developing the project schedule and budget</li> </ul> <h3>Project Risk Management, Executing, Monitoring, and Closing</h3> <ul> <li>Understanding, evaluating, and adjusting for risk</li> <li>Honoring the baseline and executing the project</li> <li>Monitoring and controlling the project</li> <li>Closing the project</li> </ul> <h3>Project Interpersonal Processes</h3> <ul> <li>Project communication</li> <li>Project team development</li> <li>Conflict management</li> </ul>


                </section>

Project Management for Non-Project Managers (In-Person)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical 2-day training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world&rsquo;s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers&rdquo;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li><li fr-original-style="" style="box-sizing: border-box;">Improved competency in EI at multiple levels</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits of attending the course</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop practical skills with application in your work and home life</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of Emotional Intelligence (EI)</li><li fr-original-style="" style="box-sizing: border-box;">Learn about human psychology</li><li fr-original-style="" style="box-sizing: border-box;">Improve your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to give effective feedback to others</li><li fr-original-style="" style="box-sizing: border-box;">Motivate yourself and others in an ap‐ propriate way</li><li fr-original-style="" style="box-sizing: border-box;">Understand your own &lsquo;personality style&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural communica‐ tion skills</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in managing others effectively</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is true and false about &lsquo;body language&rsquo;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: Understanding EI and Communication</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An EI Framework</li><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competency</li><li fr-original-style="" style="box-sizing: border-box;">Giving feedback the EI way</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with &lsquo;difficult&rsquo; people</li><li fr-original-style="" style="box-sizing: border-box;">Education &amp; Credentials &mdash; do they matter?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Applying and Developing your EI</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Barriers to communication</li><li fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Motivating yourself and others</li><li fr-original-style="" style="box-sizing: border-box;">Being EI on‐line (email/social media use)</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

Business Communication Skills

Business Communication

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Establish painpoint areas in the dating process</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to attract better candidates for relationship or prospective marriage</li><li fr-original-style="" style="box-sizing: border-box;">Improve emotional intelligence skills</li><li fr-original-style="" style="box-sizing: border-box;">Eliminate self sabotaging behaviours</li><li fr-original-style="" style="box-sizing: border-box;">Improve emotional validation techniques</li><li fr-original-style="" style="box-sizing: border-box;">Learn Conflict management techniques</li><li fr-original-style="" style="box-sizing: border-box;">Gain Self Insight</li><li fr-original-style="" style="box-sizing: border-box;">Increase emotional resilience</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to sustain a healthy relationship</li><li fr-original-style="" style="box-sizing: border-box;">Improve boundaries and self image</li><li fr-original-style="" style="box-sizing: border-box;">Learn why men leave and how to avoid relationship breakdown</li><li fr-original-style="" style="box-sizing: border-box;">Gain understanding of your relationship needs</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to understand what men are looking for in a life partner</li><li fr-original-style="" style="box-sizing: border-box;">Personal development</li><li fr-original-style="" style="box-sizing: border-box;">Personality facets testing</li><li fr-original-style="" style="box-sizing: border-box;">Each session 1 hour</li></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/3-session-dating-advice-for-women-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/3-session-dating-advice-for-women-package/</a></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D 3 SESSION DATING ADVICE FOR WOMEN PACKAGE (DATING ADVICE FOR WOMEN)

<p id="isPasted" style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 56, 71);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.</strong></span></p><p id="isPasted" style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">A failure to hold effective, good quality conversations is one of the most common causes of conflict, often escalating to the level where a formal response is required.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">The ability to hold good quality conversations is one of the cornerstones of effective management and leadership. On this course, delegates learn how to hold conversations that enable them to nip issues in the bud and give feedback to their team concerning performance or behaviour issues such as punctuality, absence or styles of communication. Delegates also learn how to prevent workplace conflicts escalating, understand barriers to communication, how to overcome them and how to handle challenging behaviours. Through active participation and experiential learning delegates learn confidence to secure sustainable outcomes.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Delegates that attend this course, will be able to:&nbsp;</p><ul style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 56, 71);"><li fr-original-style="" style="box-sizing: border-box;">Hold constructive, high-quality conversations with employees and teams.</li><li fr-original-style="" style="box-sizing: border-box;">Promote wellbeing by developing a positive, cooperative and supportive team environment.</li><li fr-original-style="" style="box-sizing: border-box;">Spot problems early and nip issues in the bud before they escalate</li><li fr-original-style="" style="box-sizing: border-box;">Handle strong emotions with confidence, care and compassion.</li><li fr-original-style="" style="box-sizing: border-box;">Identify and respond to disputes and grievances.</li><li fr-original-style="" style="box-sizing: border-box;">Facilitate the management of change.</li><li fr-original-style="" style="box-sizing: border-box;">Promote and support the informal resolution of employee and customer complaints.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></font></div><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;">If you would like to book your place on this course, please head over to our website:</font></div><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://thetcmgroup.com/tcm_course/quality-conversations/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">Quality Conversations</a></p>

The TCM Group

Conflict Resolution

Business Manager

HR (Human Resources)

Conflict Management

Academic & Personal Development

HR Manager

Communication Skills

This is a highly interactive programme designed by the communication experts at TCM. The course helps learners to develop essential skills for everyday management.

On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.

Quality/ Difficult Conversations (1 Day)

<p>Give a compliment to your career and take it to the next level. This<strong> Conflict Management </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Conflict Management skills for your next job or elevate your skills for your next promotion, this Conflict Management bundle will help you stay ahead of the pack.</p><p>Throughout the Conflict Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Conflict Management course, you will get <strong>19 premium courses, an original </strong><strong>hardcopy</strong>, <strong>20 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Conflict Management Bundle Consists of the following Premium courses: </strong></p><p><strong> Course 01: </strong>Conflict Management<strong><br /> Course 02: </strong>Equality and Diversity<strong><br /> Course 03: </strong>Conflict Resolution<strong><br /> Course 04: </strong>Stress Management Training<strong><br /> Course 05: </strong>Mastering Organizational Chaos<strong><br /> Course 06: </strong>Decision-Making<strong><br /> Course 07: </strong>Assertiveness and Self Confidence Development<strong><br /> Course 08: </strong>Leadership &amp; Management Diploma<strong><br /> Course 09: </strong>Effective Communication Skills Diploma<strong><br /> Course 10: </strong>Motivation Skills<strong><br /> Course 11: </strong>Cross-Cultural Awareness Training<strong><br /> Course 12: </strong>UK Employment Law and Employee Rights Diploma<strong><br /> Course 13: </strong>Crisis Management Course<strong><br /> Course 14: </strong>Conflict Management<strong><br /> Course 15: </strong>Operations Management<strong><br /> Course 16: </strong>People Management Skills Level 3<strong><br /> Course 17: </strong>Paralegal<strong><br /> Course 18: </strong>Counselling Training for Counsellors<strong><br /> Course 19: </strong>Positive Psychology Masterclass<strong><br /> Course 20: </strong>Time Management</p><p>Enrol now in Conflict Management to advance your career, and use the premium study materials from Apex Learning.</p><p>The Conflict Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Conflict Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Conflict Management from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Conflict Management Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Conflict Management bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Conflict Management course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course <strong>Conflict Management</strong> absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Conflict Management - CPD Certified

Northampton

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Maidstone

Standard Fee

Early Bird Fee

Conflict Management 1 Day Virtual Live Training in Oxford

Conflict Management 1 Day Virtual Live Training in Watford

Conflict Management 1 Day Virtual Live Training in Plymouth

Conflict Management 1 Day Virtual Live Training in Bournemouth

Conflict Management 1 Day Virtual Live Training in Sheffield

Conflict Management 1 Day Virtual Live Training in Peterborough

Conflict Management 1 Day Virtual Live Training in Windsor Town

<p>Give a compliment to your career and take it to the next level. This <strong>Conflict Management </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Conflict Management </strong>will help you keep ahead of the pack.</p> <p>The <strong>Conflict Management </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Conflict Management </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Conflict Management,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with thiscourse<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Conflict Management Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Conflict Management</li><li><strong>Course 02: </strong>Anti Social Behaviour</li><li><strong>Course 03: </strong>Dealing With Difficult People Training Course</li><li><strong>Course 04: </strong>Equality and Diversity</li><li><strong>Course 05: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 06: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 07: </strong>Workplace Confidentiality</li><li><strong>Course 08: </strong>Emotional Intelligence and Human Behaviour</li><li><strong>Course 09: </strong>Level 2 Mindfulness for Wellbeing</li><li><strong>Course 10: </strong>Stress Management Training</li><li><strong>Course 11: </strong>Effective Communication Skills</li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Conflict Management</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Conflict Management:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p>Curriculum of <strong>Conflict Management Bundle </strong></p> <p><strong>Course 01: Conflict Management</strong></p> <ul> <li>Unit 01: Introduction</li><li>Unit 02: Understand the Keys to Conflict</li><li>Unit 03: How Misunderstandings Arise and the Solution</li><li>Unit 04: Personality Types in Conflict</li><li>Unit 05: Escalation of Conflict</li><li>Unit 06: De-escalating Conflict</li><li>Unit 07: Closing Section<br /><br /></li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Conflict Management </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Conflict Management </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

55 Conflict Management courses in London

SIA Instructor Course London

By London Construction College

Lean Six Sigma Green Belt Certification Program: In-House Training

By IIL Europe Ltd

Lean Six Sigma Green Belt Certification Program

By IIL Europe Ltd

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)

By Buon Consultancy

Conflict Resolution Skills: In-House Training

By IIL Europe Ltd

Conflict Resolution Skills (In-Person)

By IIL Europe Ltd

Project Management for Non-Project Managers (In-Person)

By IIL Europe Ltd

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

By Buon Consultancy

M.D.D 3 SESSION DATING ADVICE FOR WOMEN PACKAGE (DATING ADVICE FOR WOMEN)

By Miss Date Doctor Dating Coach London, Couples Therapy

Quality/ Difficult Conversations (1 Day)

By The TCM Group

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