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<p><strong>Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service.</strong></p><p>The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle <strong>includes 20 courses</strong> that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this bundle, you will be able to:</p><ul><li>Understand the importance of customer service and how it can impact your business</li><li>Develop the skills you need to communicate effectively with customers</li><li>Resolve customer complaints in a professional and timely manner</li><li>Build relationships with customers and create a positive customer experience</li><li>Apply cross-cultural awareness to your customer service interactions</li><li>Understand the psychology of customers and use this knowledge to improve your customer service</li><li>Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving</li></ul><p><strong>Key Features:</strong></p><ul><li><strong>20 Courses Bundle, Accredited by CPD</strong></li><li>Top-notch video lessons</li><li>Instant FREE e-certificate</li><li>Entirely online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this Course and make your every penny worth it!</strong></p><p>The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you.</p><p>The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional.</p><p>In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice.</p><p><strong>Courses included in this Customer Service Training are:</strong></p><ul><li><strong>Course 01</strong>: Customer Service Training</li><li><strong>Course 02</strong>: CRM - Customer Relationship Management</li><li><strong>Course 03</strong>: Patient Customer Service</li><li><strong>Course 04</strong>: Phone-Based Customer Service</li><li><strong>Course 05</strong>: Receptionist</li><li><strong>Course 06</strong>: Customer Due Diligence (CDD)</li><li><strong>Course 07</strong>: Sales: Psychology of Customers</li><li><strong>Course 08</strong>: Retail Customer Service - Level 3</li><li><strong>Course 09</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 10</strong>: Know Your Customer (KYC)</li><li><strong>Course 11</strong>: Effective Communication Strategies</li><li><strong>Course 12</strong>: Self Esteem and Assertiveness Skills Course</li><li><strong>Course 13</strong>: Leadership &amp; Management: Interpersonal Skills</li><li><strong>Course 14</strong>: Public Speaking</li><li><strong>Course 15</strong>: Body Language Masterclass</li><li><strong>Course 16</strong>: Public Relations</li><li><strong>Course 17</strong>: Email Writing</li><li><strong>Course 18</strong>: Behaviour Management</li><li><strong>Course 19</strong>: Decision Making and Critical Thinking</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>Benefits of taking this course:</strong></p><p>There are many benefits to taking the Customer Service Training Bundle. These include:</p><ul><li>Improved customer satisfaction</li><li>Increased sales</li><li>Reduced costs</li><li>Improved employee morale</li><li>A positive reputation for your business</li></ul><p>The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience.</p><p>Sign up for the Course today and start improving your skills!</p><p><strong>Accreditation</strong></p><p>This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes:</p><ul><li>Customer service representatives</li><li>Managers</li><li>Salespeople</li><li>Anyone who interacts with customers</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
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                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Course will help you uplift your career or guide you to a new one, including:</p><ul><li>Customer service agent</li><li>Customer success manager</li><li>Front desk officer</li><li>Receptionist</li><li>Salesman</li></ul>
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                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Customer Service Training Diploma - CPD Accredited Certification Course

General Admission

<p>This <strong>Certificate in Understanding Autism</strong> allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house!</p><p>This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education.</p><p>Enrol in our <strong>Certificate in Understanding Autism</strong> course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job!</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Certificate in Understanding Autism </strong>course, you will be able to:</p><ul><li>Communicate with people who have autism and interact with them socially.</li><li>Assist and manage transitions for people with autism.</li><li>Provide positive behavioural support to people with autism.</li><li>Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders.</li></ul><p><strong>Why Choose Certificate in Understanding Autism Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li><strong>Certificate in Understanding Autism </strong>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Understanding Autism course.</li></ul><p><strong>***Courses are included in this Certificate in Understanding Autism course</strong></p><ul><li><strong>Course 01:</strong> Certificate in Understanding Autism</li><li><strong>Course 02:</strong> Level 2 Certificate in Behaviour that Challenges in Children</li><li><strong>Course 03:</strong> Primary Teaching Diploma</li><li><strong>Course 04:</strong> Level 4 Diploma in Child Counselling Course</li><li><strong>Course 05:</strong> Child and Adolescent Mental Health Course</li><li><strong>Course 06:</strong> Child Protection and Risk Assessment</li><li><strong>Course 07:</strong> Level 3 Award in Childcare and Education Course</li><li><strong>Course 08: </strong>Nursery Nurse Course</li><li><strong>Course 09:</strong> Childcare and Nutrition</li><li><strong>Course 10:</strong> Level 4 Child Care and Development Course</li><li><strong>Course 11:</strong> Autism Diploma Course</li></ul><p><strong>***<em>Other Benefits of Certificate in Understanding Autism course</em></strong></p><ul><li><strong>Free 11</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Certificate in Understanding Autism </strong><strong>course]</strong></p> <p><strong><em>Course Curriculum of-</em></strong></p><p><strong>*** Certificate in Understanding Autism ***</strong></p><ul><li><strong>Module 1: Autism in Context</strong></li><li><strong>Module 2: Positive Behavioural Support for Individuals with Autism</strong></li><li><strong>Module 3: Understand Support and Management of Transitions for Individuals with Autism</strong></li><li><strong>Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions</strong></li><li><strong>Module 5: Communication and Social Interaction with Individuals with Autism</strong></li><li><strong>Module 6: Safeguarding and Resilience in Autism</strong></li></ul><p><strong>[ GIFT COURSES]</strong></p><p><strong>**Level 2 Certificate in Behaviour that Challenges in Children</strong></p><p><strong>**Primary Teaching Diploma</strong></p><p><strong>**Level 4 Diploma in Child Counselling Course</strong></p><p><strong>**Child and Adolescent Mental Health Course</strong></p><p><strong>**Child Protection and Risk Assessment</strong></p><p><strong>**Level 3 Award in Childcare and Education Course</strong></p><p><strong>**Nursery Nurse Course</strong></p><p><strong>**Childcare and Nutrition</strong></p><p><strong>**Level 4 Child Care and Development Course</strong></p><p><strong>**Autism Diploma Course</strong></p><p><strong>**Level 2 Safeguarding Children Training Course</strong></p><p><strong>**Level 4 Diploma in Child Psychology Course</strong></p><p><strong>Assessment Method</strong></p><p>After completing each module of the Certificate in Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Certificate in Understanding Autism</strong> course is ideal for -</p><ul><li>Teacher</li><li>Parents</li><li>Students</li><li>Fresh Graduates</li><li>Nurses</li><li>Child Minders</li><li>Care Home Professionals</li><li>Anyone who is already working in this sector</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this <strong>Certificate in Understanding Autism</strong> course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Certificate in Understanding Autism</strong> bundle will lead to a competitive advantage and open the door to a wide range of career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Assessment Practising Certificate (APC)

Autism Spectrum Counselling & Training (ASPECT)

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Centre for Counselling & Psychotherapy Training (CCPT)

Certificate in Assessing Vocational Achievement (CAVA)

Certificate in Understanding Autism

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			<p>Do you sometimes wonder what makes some people such great communicators? Like them, do you want to become a master communicator? Do you want to learn how to overcome the communication challenges impacting your success? If yes, then enrol in this course now and master the art of communication.</p>
<p><span>Communication is the key to financial wealth, loving relationships, and all good things in life. It is the area of human behaviour which is most talked about and less understood. Effective communication is hardly taught and even more rarely learned in our society. What follows is an outline of a few of the many keys to mastering the art of communication. Superior communication skills are unquestionably essential to living a life by your design.</span><span> This course aims to help you to improve</span> <span>your</span> <span>communication</span> <span>skills massively. It will teach you how to interact with people in the world of business and ultimately achieve success. You learn how to draw and keep audience attention, both verbally and non-verbally. Your body will end up becoming a powerful weapon, enabling you to captivate and fascinate the audience and your interlocutors.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Certified Professional Diploma in Public Speaking</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Professional Diploma in Public Speaking into </span><b>10</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>9 hours</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Certified Professional Diploma in Public Speaking</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Certified Professional Diploma in Public Speaking </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Certified Professional Diploma in Public Speaking</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Techniques To Be A Spontaneous Speaker</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Knowledge Is Power - So Enrich Your Knowledge</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Remarkable Tips To Introduce Yourself</td>
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					<td>Speaking From The Heart</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Learn To Be A Good Listener First</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Stop Bragging About Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Easy Way To Start A Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Handle Criticism Smartly</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Asking For What You Want</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td colspan="4">Final Exam</td>
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				</tbody></table>

iStudy UK

Business Communication Skills

Professional Skills Course (PSC)

Public Speaking

Diploma in Professional Studies (DPS)

Presentation Skills

Continuous Professional Development (CPD)

Certified Professional Diploma in Public Speaking

Skill Up

Performance Management

Career Development

Leadership Skills

Professional Development

Management Skills

40-in-1 CPD Accredited Bundle| Special Gifts: Free PDF & Transcript Certificate| Updated course materials| Learner Support


Performance Management, Team Management & Crisis Management


<p>In today's modern world, the <strong>Level 3 Diploma in Health &amp; Social Care With Complete Career Guide</strong> Course holds paramount importance, offering essential knowledge and skills required in the healthcare sector. With an increasing emphasis on providing quality care to individuals in need, learning about Health &amp; Social Care is not just beneficial but necessary.</p><p>This <strong>Level 3 Diploma in Health &amp; Social Care</strong> course covers a wide range of topics, including principles of health &amp; social care, communication, rights &amp; responsibilities, equality &amp; diversity, and ethical aspects of healthcare. By enrolling in this <strong>Level 3 Diploma in Health &amp; Social Care</strong> course, individuals gain insights into professional caregiver roles, vulnerable individual protections, and health &amp; safety responsibilities.</p><p><strong>Moreover, the inclusion of career guide courses enhances one's employability and career prospects</strong>. In the UK, job opportunities in Health &amp; Social Care are abundant, with roles such as healthcare assistant, support worker, and care coordinator. <strong>Salaries can range from £18,000 to £25,000 per annum</strong>, depending on experience and qualifications. <strong>The advantages of this Level 3 Diploma in Health &amp; Social Care course are manifold</strong>, equipping learners with the necessary skills to make a positive impact in the lives of others while ensuring compliance with legal and ethical standards.</p><p><strong>Enroll in this course today to gain comprehensive knowledge and expertise in the vital field of Health &amp; Social Care.</strong></p><p><strong>_____________________________________________________________________________</strong></p><p><strong>Key Features</strong></p><p>This Level 3 Diploma in Health &amp; Social Care With Complete Career Guide Bundle Comes with a Variety of Offers, including:</p><ul><li>Accredited by CPD</li><li>Instant <strong>10 FREE e-certificate</strong></li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of Level 3 Diploma in Health &amp; Social Care:</strong></p><ul><li><strong>Module 01</strong>: Principles of Health &amp; Social Care</li><li><strong>Module 02</strong>: Relevant Communication</li><li><strong>Module 03</strong>: Health &amp; Social Care Worker: Rights &amp; Responsibilities</li><li><strong>Module 04</strong>: Professional Caregiver &amp; Healthcare Roles</li><li><strong>Module 05</strong>: Equality, Diversity &amp; Rights in Health &amp; Social Care</li><li><strong>Module 06</strong>: Health &amp; Social Care Worker: Policies &amp; Principles</li><li><strong>Module 07</strong>: Part - o1: Ethical Aspects of Health Care, Legal &amp; Professional Standards of Practice</li><li><strong>Module 08</strong>: Part - 02: Ethical Aspects of Health Care, Legal &amp; Professional Standards of Practice</li><li><strong>Module 09</strong>: Vulnerable Individual Protections</li><li><strong>Module 10</strong>: Health &amp; Safety: Responsibilities</li><li><strong>Module 11</strong>: Health &amp; Social Care: Risk Management</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Complete Career Guide for Level 3 Diploma in Health &amp; Social Care </strong><strong>(A to Z)</strong></p><p>Our Level 3 Diploma in Health &amp; Social Care With Complete Career Guide is your ticket to success in the health &amp; safety sector. This course is not just about learning <strong>Health &amp; Social Care</strong>; it's a complete package to build your career. Along with 9 other courses, it covers everything from <strong>CV writing and job searching to developing leadership and communication skills.</strong> With our course, you'll be more than just a Health &amp; Social Care; you'll be a well-rounded professional, ready to excel in the health &amp; safety world. Don't miss out on this chance to boost your career!</p><p>List of career guide courses included in Level 3 Diploma in Health &amp; Social Care With Complete Career Guide<strong>:</strong></p><ul><li><strong>Course 01: </strong>Professional CV Writing and Job Searching</li><li><strong>Course 02: </strong>Communication Skills Training</li><li><strong>Course 03: </strong>Career Development Training</li><li><strong>Course 04: </strong>Time Management</li><li><strong>Course 05: </strong>Returning to Work Training</li><li><strong>Course 06: </strong>Level 3 Diploma in Project Management</li><li><strong>Course 07: </strong>Leadership Skills</li><li><strong>Course 08: </strong>Body Language</li><li><strong>Course 09: </strong>Interview and Recruitment</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Learning Outcomes:</strong></p><ol><li>Demonstrate understanding of Health &amp; Social Care principles.</li><li>Apply effective communication skills in relevant contexts.</li><li>Recognize and uphold rights and responsibilities as a care worker.</li><li>Explore diverse roles within professional caregiving and healthcare.</li><li>Promote equality, diversity, and rights in Health &amp; Social Care.</li><li>Evaluate ethical aspects, legal standards, and principles in healthcare.</li></ol><p><strong>________________________________________________________________________</strong></p><p><strong>Accreditation</strong></p><p>All of our courses, including the Level 3 Diploma in Health &amp; Social Care With Complete Career Guide course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Level 3 Diploma in Health &amp; Social Care With Complete Career Guide<strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Level 3 Diploma in Health &amp; Social Care With Complete Career Guide courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 3 Diploma in Health &amp; Social Care With Complete Career Guide course</strong></p><ul><li>Individuals aspiring to work in Health &amp; Social Care.</li><li>Entry-level healthcare professionals seeking career advancement.</li><li>Those interested in understanding rights and responsibilities in caregiving.</li><li>Individuals passionate about promoting equality and diversity in healthcare.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this <strong>Level 3 Diploma in Health &amp; Social Care With Complete Career Guide course</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 3 Diploma in Health &amp; Social Care With Complete Career Guide course</strong></p><ul><li>Mental Health Nurse - £24K to 40K/year.</li><li>Social Worker - £28K to 40K/year.</li><li>Care Home Manager - £30K to 45K/year.</li><li>Healthcare Assistant - £17K to 23K/year.</li><li>Support Worker - £18K to 24K/year.</li></ul>
                        </div><h2>
        
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    </h2>

                        <div id="optional_extras">
                                    <h4>10 CPD Accredited e-Certificates</h4>
        <p>
            Digital certificate -
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        </p>
        <h4>10 CPD Accredited Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3 Diploma in Health & Social Care With Complete Career Guide Course

<p><strong>Are you ready to elevate your career in the healthcare sector and become an indispensable professional?</strong> In today's dynamic environment, mastering the essentials of care is not just beneficial-it's crucial. With the demand for qualified care workers continually rising, now is the perfect time to enhance your skills and stand out.</p><p>Introducing our Care Certificate Standards (1 to 15) Course With Complete Career Guide-a comprehensive program designed to equip you with the fundamental knowledge and practical skills required in the care industry. From understanding your role to mastering infection control, this course covers every critical aspect of care.</p><p>Crafted by industry experts, this immersive course bundle ensures you excel in areas such as Duty of Care, Equality and Diversity, Communication, and Safeguarding, among others. Additionally, the career guide courses included, such as Professional CV Writing, Career Development Training, and Leadership Skills, will empower you to navigate your career path with confidence and competence.</p><p><strong>Embark on this transformative journey and gain the expertise to make a meaningful impact in the lives of those you care for. Are you ready to become a distinguished professional in the care industry?</strong></p><p><strong>________________________________________________________________________</strong></p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand and apply your role in the care sector effectively.</li><li>Foster personal development for continuous professional growth and competence.</li><li>Demonstrate a commitment to duty of care principles in practice.</li><li>Implement equality and diversity strategies in your daily work.</li><li>Provide person-centred care through effective communication skills.</li><li>Safeguard vulnerable individuals by applying knowledge of relevant protocols.</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>10 Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum: </strong></p><ul><li><strong>Module 01:</strong> Understand Your Role</li><li><strong>Module 02:</strong> Your personal development</li><li><strong>Module 03:</strong> Duty of Care</li><li><strong>Module 04:</strong> Equality and Diversity</li><li><strong>Module 05:</strong> Work in a Person Centred Way</li><li><strong>Module 06:</strong> Communication</li><li><strong>Module 07:</strong> Privacy and dignity</li><li><strong>Module 08:</strong> Fluids and nutrition</li><li><strong>Module 09:</strong> Mental Health, Dementia and Learning Disabilities</li><li><strong>Module 10:</strong> Safeguarding Adults</li><li><strong>Module 11:</strong> Safeguarding Children</li><li><strong>Module 12:</strong> Basic life support</li><li><strong>Module 13:</strong> Health and Safety</li><li><strong>Module 14:</strong> Handling information</li><li><strong>Module 15:</strong> Infection control</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Complete Career Guide for Care Certificate Standards (1 to 15) Course </strong><strong>(A to Z)</strong></p><p>This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Health and Social Care sector. In addition to mastering the essentials of Health and social Care, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 12 complementary courses are designed to empower you at every stage of your journey.</p><p>Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's <strong>build your success story</strong> together in Health and Social Care. Your dream career starts here!</p><p>List of career guide courses included in <strong>Care Certificate Standards (1 to 15) Course With Complete Career Guide:</strong></p><ul><li><strong>Course 01: Professional CV Writing and Job Searching</strong></li><li><strong>Course 02: Communication Skills Training</strong></li><li><strong>Course 03: Career Development Training</strong></li><li><strong>Course 04: Time Management</strong></li><li><strong>Course 05: Returning to Work Training</strong></li><li><strong>Course 06: Level 3 Diploma in Project Management</strong></li><li><strong>Course 07: Leadership Skills</strong></li><li><strong>Course 08: Body Language</strong></li><li><strong>Course 09: Interview and Recruitment</strong></li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Care Certificate Standards (1 to 15) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Care Certificate.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Care Certificate Standards (1 to 15) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Care Certificate Standards (1 to 15) Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Care Certificate Standards (1 to 15) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Care Certificate Standards (1 to 15) Course is ideal for:</p><ul><li>Individuals entering the care sector.</li><li>Care professionals seeking comprehensive training.</li><li>Those aiming for a career in healthcare or social services.</li><li>Caregivers interested in enhancing their skills and knowledge.</li><li>Anyone required to meet Care Certificate Standards for employment.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Care Certificate Standards (1 to 15) Course. You just need to have an interest in Care Certificate Standards (1 to 15) Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Care Certificate Standards (1 to 15) Course you will have a variety of careers to choose from. The following job sectors of Care Certificate Standards (1 to 15) Course are:</p><ul><li>Care Assistant - £18K to 25K/year.</li><li>Support Worker - £20K to 28K/year.</li><li>Healthcare Assistant - £18K to 30K/year.</li><li>Social Worker - £25K to 40K/year.</li><li>Mental Health Nurse - £24K to 40K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Care Certificate Standards (1 to 15) Course With Complete Career Guide

<p>The Real Estate course is a skill-packed 8 course-in-1 bundle training program, suitable for anyone who wants to establish their career as an Agent, Investor, Development Manager, Analyst, Broker and those who are new to the field. This course explores the essential skills required to build a successful career..</p><p>In this course, you'll deepen your understanding of property management and development, learn key skills of successful negotiation, successful sales strategies and skills, key techniques and strategies of marketing, effective presentation techniques, communication techniques and much more. It will share details about COVID-19 and how you can stay safe and prevent this deadly virus from spreading.</p><p>By the end of the course, you will have a wide range of essential skills to kickstart a rewarding and successful career in this industry. This course comes with a FREE certification that can be used to add a range of skills and credentials to your resume.</p><p><strong>Real Estate Bundle Includes:</strong></p><ul><li><strong>Course 01:</strong> Estate Agent: Listing, Letting, and Selling Property</li><li><strong>Course 02: </strong>Property Taxation and Vat</li><li><strong>Course 03: </strong>Property Management</li><li><strong>Course 04: </strong>Facilities Management Diploma</li><li><strong>Course 05: </strong>Property Development</li><li><strong>Course 06: </strong>Body Language</li><li><strong>Course 07: </strong>Marketing</li><li><strong>Course 08: </strong>Sales Training (for Real Estate)</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Familiarise with the different types of Real Estate</li><li>Understand the Real Estate technology</li><li>Gain in-depth knowledge about property law and practice</li><li>Deepen your understanding of VAT on property taxation</li><li>Know how to keep tenants for the long term</li><li>Understand the different methods of finance options</li><li>Have an in-depth understanding of how to conduct project management</li><li>Learn about key negotiation stages and skills</li><li>Be able to deal with objections</li><li>Gain an excellent capability in sales presentation</li><li>Learn step-by-step of how to close the sale</li><li>Understand the key details and principles of verbal and non-verbal communication</li><li>Learn key techniques of body language ineffective communication</li><li>Gain in-depth knowledge of marketing</li></ul><p><strong>Key Features of the Real Estate Essential Skills Course</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul><p><strong>Estate Agent: Listing, Letting and Selling Property</strong></p><p>This is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the real estate sector and the key roles within it. It covers skills and career paths, getting started on the job, and the history of the UK property industry.</p><p><strong>Property Law Taxation and Vat</strong></p><p>This course teaches everything on the topic thoroughly from scratch so an agent can claim a certificate of achievement for free to showcase their achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide an agent with a detailed understanding of the nature of the related sector and your key roles within it.</p><p><strong>Property Management</strong></p><p>This course is ideal for agents looking to gain the skills and knowledge to kickstart a career. It includes essential information on the UK property market, the role of a real estate agent, Property Manager, and fundamental duties such as letting, listing and marketing.</p><p><strong>Facilities Management Diploma</strong></p><p>This is a comprehensive training course for agents looking to kickstart a career in this field. It explores the duties and responsibilities of real estate facility personnel in detail, along with the core skills required to become a successful Facilities Manager.</p><p><strong>Property Development</strong></p><p>As long as civilisation is nurturing, the need for property development will keep rising constantly, which makes this one of the most lucrative sectors to build a career. This can be the stepstone for one who is interested and wants to get a head start in his career path. This course is designed to enable an agent with the knowledge and skills required to become a strong candidate in the competitive job market.</p><p><strong>Sale Skills</strong></p><p>This course will teach an agent how to win over clients, close deals faster, deliver engaging presentations and master advanced body language techniques for real estate sales to form strong working relationships.</p><p><strong>Body Language</strong></p><p>This body language course is designed to provide the agents with essential nonverbal communication skills for business success and personal development. It covers training in all areas of body language. You will learn how to detect when someone is lying, use facial expressions to effectively convey your message, exude confidence in interviews, client meetings, presentations, and much more.</p><p><strong>Marketing</strong></p><p>The course is designed for the agent, marketing executive, coordinator, assistant or any individuals who are working in sales and marketing or want to build their career in this field. This course covers different marketing techniques to succeed in a competitive market. This course describes all the marketing fundamentals, marketing mix, techniques, different approaches, customer communication techniques and much more.</p><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for anyone looking to boost a career in the field of real estate, which includes the following related professions:</p><ul><li>Agent</li><li>Investor</li><li>Development Manager</li><li>Analyst</li><li>Broker</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The course is open to all students and has no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Estate Agent - £20-40k/year</li><li>Property Manager - £25-45k/year.</li><li>Real Estate Valuer/Appraiser - £30-55k/year.</li><li>Mortgage Advisor - £25-50k/year (including commission).</li><li>Commercial Property Surveyor - £30-60k/year.</li><li>Real Estate Investment Analyst - £35-65k/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Real Estate Training Bundle Course

<p>Embark on a transformative journey with our Senior Care Support Assistant Diploma, navigating the intricate landscape of adult care through a comprehensive curriculum. From understanding the diverse stages of adult life to mastering crucial skills in health and safety, infection prevention, and basic life support, this course equips you for a fulfilling career. Delve into the nuances of mental health care, safeguarding, and effective communication, ensuring you emerge as a compassionate and knowledgeable caregiver. With modules ranging from nutrition and hygiene to end-of-life care, you'll gain expertise in diverse facets of health and social care. The dynamic content, intricately woven with 10-15 essential keywords like "HGV Training," promises a holistic learning experience. Seize this opportunity to explore a sector with soaring demand in the UK, as statistics reveal an expanding job market for skilled professionals in adult nursing, domiciliary care, and mental health support. Elevate your career prospects and become an indispensable part of the healthcare fabric with our Senior Care Support Assistant Diploma.</p><p><strong>________________________________________________________________________</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Senior Care Support Assistant Diploma With Complete Career Guide</li><li>10 Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 1:</strong> Adult Care in Different Life Stages</li><li><strong>Module 2:</strong> Working with Adults</li><li><strong>Module 3:</strong> Introduction to Domiciliary Care</li><li><strong>Module 4:</strong> Health and Safety for Domiciliary Carers</li><li><strong>Module 5:</strong> CSTF Infection Prevention and Control</li><li><strong>Module 6:</strong> CSTF Resuscitation - Basic Life Support</li><li><strong>Module 7:</strong> Medication Management and Administration</li><li><strong>Module 8:</strong> Mental Health Care</li><li><strong>Module 9: </strong>Safeguarding of Vulnerable Adults</li><li><strong>Module 10:</strong> Safeguarding Legislations</li><li><strong>Module 11:</strong> Safeguarding Vulnerable Adults Policy, Roles and Responsibilities</li><li><strong>Module 12:</strong> Importance of Communication in Care</li><li><strong>Module 13:</strong> Sharing Information and Responding to a Disclosure</li><li><strong>Module 14:</strong> Reporting Your Concern</li><li><strong>Module 15:</strong> Adult Nursing</li><li><strong>Module 16:</strong> Health and Safety</li><li><strong>Module 17:</strong> Hygiene</li><li><strong>Module 18:</strong> Rest and Sleep Management</li><li><strong>Module 19:</strong> Mobility and Immobility Issues of Patients</li><li><strong>Module 20:</strong> Pain Management</li><li><strong>Module 21:</strong> Nutrition</li><li><strong>Module 22:</strong> Assisting with Elimination</li><li><strong>Module 23:</strong> Oxygenation</li><li><strong>Module 24:</strong> Introduction to End of Life Care</li><li><strong>Module 25:</strong> Health and Social Care</li></ul><p><strong>________________________________________________________________________</strong></p><p>Complete Career Guide for <strong>Senior Care Support Assistant Diploma </strong><strong>(A to Z)</strong></p><p>This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the <strong>Senior Care Support</strong>. In addition to mastering the essentials of <strong>Senior Care Support</strong>, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey.</p><p>Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in <strong>Senior Care Support</strong>. Your dream career starts here!</p><p>List of career guide courses included in <strong>Senior Care Support Assistant Diploma With Complete Career Guide</strong>:</p><ul><li><strong>Course 01:</strong> Professional CV Writing and Job Searching</li><li><strong>Course 02:</strong> Communication Skills Training</li><li><strong>Course 03:</strong> Career Development Training</li><li><strong>Course 04:</strong> Time Management</li><li><strong>Course 05:</strong> Returning to Work Training</li><li><strong>Course 06:</strong> Level 3 Diploma in Project Management</li><li><strong>Course 07:</strong> Leadership Skills</li><li><strong>Course 08:</strong> Body Language</li><li><strong>Course 09:</strong> Interview and Recruitment</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand adult care across various life stages proficiently.</li><li>Master essential health and safety practices for domiciliary care.</li><li>Demonstrate competency in infection prevention and basic life support.</li><li>Develop expertise in medication management and mental health care.</li><li>Safeguard vulnerable adults, aligning with legislative frameworks.</li><li>Cultivate effective communication skills crucial in healthcare settings.</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Senior Care Support Assistant Diploma With Complete Career Guide</strong>, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Senior Care Support Assistant Diploma With Complete Career Guide</strong>, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring to excel in adult care support roles.</li><li>Those seeking a comprehensive understanding of healthcare responsibilities.</li><li>Career changers aiming for roles in domiciliary and mental health care.</li><li>Individuals aspiring to contribute to the well-being of vulnerable adults.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Adult Nursing - £26K to 38K/year.</li><li>Domiciliary Care Worker - £18K to 25K/year.</li><li>Mental Health Support Worker - £20K to 30K/year.</li><li>Health and Social Care Assistant - £18K to 28K/year.</li><li>End-of-Life Care Assistant - £20K to 32K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>10 CPD Accredited e-Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>10 CPD Accredited Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Senior Care Support Assistant Diploma With Complete Career Guide Course

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that in the UK, an estimated <strong>2.4 million</strong> people suffer from food poisoning every year?  This can be a serious health risk, and it's often preventable.  This course bundle equips you with the knowledge and skills to handle food safely, minimizing the risk of foodborne illness.  Have you ever wondered how microscopic organisms can affect the food we eat?  Ready to learn the essentials of keeping food safe from farm to fork?</p><p>This bundle delves into the fundamentals of food microbiology, exploring the microorganisms that can cause food spoilage and illness. You'll learn best practices for <strong>food hygiene and safety in catering environments</strong>, including <strong>proper handling</strong>, <strong>storage</strong>, and <strong>preparation techniques</strong>. Additionally, you'll gain in-depth knowledge about <strong>food allergens, their identification</strong>, and <strong>strategies for preventing cross-contamination</strong>, ensuring a safe dining experience for all customers.</p><p>Key Features of the Food Microbiology, Food Hygiene and Safety &amp; Allergen Awareness Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Food Microbiology, Food Hygiene and Safety &amp; Allergen Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Food Microbiology</strong></li><li><strong> QLS Course 02: Level 2 Food Hygiene and Safety for Catering</strong></li><li><strong> QLS Course 03: Allergen Awareness - Online Training</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Catering - Catering Management</li><li><strong>Course 02:</strong> UK Cooking and Gastronomy Technician</li><li><strong>Course 03:</strong> Level 1 Food Hygiene and Safety</li><li><strong>Course 04:</strong> Food Allergen Awareness Training</li><li><strong>Course 05:</strong> Higher Technician in Cooking and Gastronomy</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Food Microbiology, Food Hygiene and Safety &amp; Allergen Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of Food Microbiology</strong></p><ul><li>Understand the principles of food microbiology and its impact on food.</li><li>Implement proper food hygiene and safety practices in catering environments.</li><li>Identify and manage food allergens effectively to prevent cross-contamination.</li><li>Apply catering management strategies for efficient and safe operations.</li><li>Develop expertise in UK cooking and gastronomy techniques.</li><li>Comply with food hygiene and safety regulations at various levels.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get 3 <strong>QLS Endorsed Certificate</strong> upon completion of Food Microbiology</li><li>Get a <strong>free student ID card</strong> with Food Microbiology Training program (£10 postal charge will be applicable for international delivery)</li><li>The Food Microbiology is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Food Microbiology course materials</li><li>The Food Microbiology comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>****Course Curriculum****</strong></p><p><strong>QLS Course 01: Food Microbiology</strong></p><ul><li>Module 01: Introduction To Food Microbiology</li><li>Module 02: Predominant Microorganisms In Food</li><li>Module 03: Food Preservation By Microorganisms</li><li>Module 04: Food Fermentation By Microorganisms</li><li>Module 05: Food Spoilage</li><li>Module 06: Foodborne Diseases By Microorganisms</li><li>Module 07: Food Microbiologists</li></ul><p><strong> QLS Course 02: Level 2 Food Hygiene and Safety for Catering</strong></p><ul><li>Module 01: Introduction to Supervising Food Safety </li><li>Module 02: Food Safety Legislation</li><li>Module 03: Food Contamination</li><li>Module 04: Controlling Contamination</li><li>Module 05: Microorganisms</li><li>Module 06: Food Poisoning and Foodborne Diseases</li><li>Module 07: Non-bacterial Food Poisoning</li><li>Module 08: Temperature Control</li><li>Module 09: Checking, Verifying, and Recording Temperatures</li><li>Module 10: Food Preservation</li><li>Module 11: Premises and Equipment Design</li><li>Module 12: Waste, Cleaning, and Disinfection</li><li>Module 13: Pest Control</li><li>Module 14: Personal Hygiene</li><li>Module 15: Training Staff</li><li>Module 16: Implementing a Food Safety Management System</li><li>Module 17: Food Safety Management Tools</li></ul><p><strong> QLS Course 03: Allergen Awareness - Online Training</strong></p><ul><li>Module 01: Introduction To Food Allergens And Intolerance</li><li>Module 02: Causes And Symptoms Of Food Intolerances</li><li>Module 03: Causes And Symptoms Of Food Allergies</li><li>Module 04: Allergen Facts</li><li>Module 05: Food Allergens And The Law</li><li>Module 06: Food Allergens - Practical Steps</li><li>Module 07: Allergen Information For Consumers</li><li>Module 08: Allergen Management And Risk Assessment</li><li>Module 09: Packaging And Labelling Food</li><li>Module 10: Other Common Allergens Part 1</li><li>Module 11: Other Common Allergens Part 2</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*11 = £168)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The 3 QLS Course: Previously it was £119*3 =357 )</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        450 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring chefs and culinary enthusiasts seeking to expand their knowledge and skills in food microbiology, hygiene, safety, and allergen awareness.</li><li>Catering professionals aiming to enhance their understanding of industry regulations and best practices.</li><li>Food industry professionals interested in acquiring specialised knowledge in catering management, UK cooking and gastronomy, and food hygiene and safety.</li><li>Individuals working in food-related businesses who need to meet legal requirements and ensure compliance with allergen awareness regulations.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Catering Manager: £25,000 - £40,000 per year</li><li>UK Cooking and Gastronomy Technician: £18,000 - £30,000 per year</li><li>Food Hygiene and Safety Officer: £20,000 - £35,000 per year</li><li>Allergen Control Specialist: £25,000 - £40,000 per year</li><li>Culinary Consultant: £35,000 - £60,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Supervising Food Safety at QLS Level 3   </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Diploma in Allergen Awareness at QLS Level 4 </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Food Safety

Catering Management

Hospitality & Catering

Food & Hygiene

FA Level 1

Food Handling

Food Microbiology, Food Hygiene and Safety & Allergen Awareness

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Do you love dogs? Millions of Britons do too! In fact, the <strong>UK boasts the highest dog ownership rate in Europe</strong>. But with great companionship comes responsibility. Are you equipped to care for your furry friend's physical and mental well-being, or perhaps even turn that passion into a career? This comprehensive dog training and care mastery bundle has everything you need!</p><p>This comprehensive course bundle equips you with the knowledge and skills to become a well-rounded dog professional. You'll learn the fundamentals of <strong>dog training, including agility, leash training, and behavior modification</strong>. Gain valuable insights into dog first aid and pet sitting, ensuring the safety and well-being of your furry clients. Additionally, explore the business aspects of dog training, helping you launch and manage your own successful dog care service.</p><p><strong>Key Features of the Dog Agility, Dog Walking &amp; Dog First Aid Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Dog Agility, Dog Walking &amp; Dog First Aid bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Dog Training: Dog Agility</strong></li><li><strong> QLS Course 02: Dog First Aid</strong></li><li><strong> QLS Course 03: Pet Sitting and Dog Walking Diploma</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Dog Training Business</li><li><strong>Course 02:</strong> Dog Leash Training</li><li><strong>Course 03:</strong> Dog Behaviour and Training</li><li><strong>Course 04:</strong> Dog Training - Train Puppies</li><li><strong>Course 05:</strong> Pet First Aid</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Dog Agility, Dog Walking &amp; Dog First Aid courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of Dog Agility, Dog Walking &amp; Dog First Aid</strong></p><ul><li>Master agility training techniques for dogs of all breeds and ages.</li><li>Gain crucial knowledge on administering pet first aid in emergency situations.</li><li>Develop effective dog walking and pet sitting practices for client satisfaction.</li><li>Learn to establish and manage a profitable dog training business.</li><li>Apply proven methods for leash training and positive dog behavior modification.</li><li>Understand canine development stages and tailor training approaches for</li></ul><p>Invest in yourself and unlock a world of exciting opportunities in the growing dog training and care industry!</p><p><strong>Why Choose Us?</strong></p><ul><li>Get 3 <strong>Free QLS Endorsed Certificate</strong> upon completion of Dog Agility</li><li>Get a <strong>free student ID card</strong> with Dog Agility Training program (£10 postal charge will be applicable for international delivery)</li><li>The Dog Agility is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Dog Agility course materials</li><li>The Dog Agility comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong>QLS Course 01: Dog Training: Dog Agility</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Feeding Time - Aggression and Stealing Food</li><li>Module 03: The Right Way to Greet a Dog</li><li>Module 04: Separation Anxiety</li><li>Module 05: Dog Language - What They're Really Saying!</li><li>Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked</li><li>Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked</li><li>Module 08: Dog Training Consultations With Clients</li></ul><p><strong> QLS Course 02: Dog First Aid</strong></p><ul><li>Module 01: Introduction To Canine First Aid</li><li>Module 02: First Aid Kits For Canine</li><li>Module 03: CPR For Your DOG</li><li>Module 04: Dressing And Bandage</li><li>Module 05: Different Medical Conditions And Treatment Of Canine</li><li>Module 06: Preventing A Health And Safety Crisis</li><li>Module 07: Pregnancy, Birth And Newborn Care</li></ul><p><strong> QLS Course 03: Pet Sitting and Dog Walking Diploma</strong></p><ul><li>Module 01: Introduction To Pet Sitting</li><li>Module 02: Licences And Legislation</li><li>Module 03: Setting Up Your Own Pet Sitting Business</li><li>Module 04: Managing Your Pet Sitting Business</li><li>Module 05: Getting To Know The Dogs &amp; Puppies</li><li>Module 06: Dog Walking</li><li>Module 07: Getting To Know The Kittens And Cats</li><li>Module 08: Learning About Birds</li><li>Module 09: Specific Information On Rabbits &amp; Guinea-Pigs</li><li>Module 10: Specific Information On Ornamental Fish</li><li>Module 11: Specific Information On Reptiles</li><li>Module 12: Safety And Emergencies</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*13 = £168)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The 3 QLS Course: Previously it was £119*3 =357)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        450 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for:</p><ul><li>Dog lovers who want to enhance their knowledge and skills in dog care and training.</li><li>Individuals who want to start their own dog training business.</li><li>Existing dog care professionals who want to expand their knowledge and skills.</li><li>Anyone who wants to learn essential first aid skills for dogs.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our training bundle prepares you for a range of careers, including:</p><ul><li>Dog trainer: £17,000 - £33,000 per year</li><li>Dog walker: £12,000 - £28,000 per year</li><li>Pet sitter: £12,000 - £25,000 per year</li><li>Dog training business owner: £20,000 - £50,000 per year</li><li>Animal shelter worker: £14,000 - £25,000 per year</li><li>Veterinary nurse: £16,000 - £28,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Diploma in Dog Training at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Pet First Aid at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Dog Agility, Dog Walking & Dog First Aid - QLS Endorsed

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Sen Teaching Assistant

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Blood Taking

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Microsoft AZ-303

Microsoft AZ-700

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

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