Name: Animal Psychology, Diet and Nutrition & Animal Science
Price: 249 GBP
Availability: InStock

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;">Advanced Business Writing Skills (Online Course &ndash; 30 hours)</h1><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">In this course, you will learn and practice how to enhance your business writing skills, avoid communication barriers and establish credibility. Through tens of interactive tasks, you will be able to write clearly and concisely, motivate your readers to react or respond, and adapt your messages to audience and context. You will also learn how to develop a professional writing style, enhance your language skills, and control your tone.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><li fr-original-style="" style="box-sizing: border-box;">The business communication process and identifying communication barriers</li><li fr-original-style="" style="box-sizing: border-box;">Selecting a proper channel/medium of communication and adapting message to audience and context</li><li fr-original-style="" style="box-sizing: border-box;">Writing for the intended audience</li><li fr-original-style="" style="box-sizing: border-box;">Dos and Don&rsquo;ts in writing emails and letters</li><li fr-original-style="" style="box-sizing: border-box;">Revising emails and letters for tone, content, format and language</li></ul><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Structure:</strong></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);">The course is divided into 6 territories and includes 2 quizzes and 2 writing assignments, which are graded by a business writing expert.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Territories:</strong></p><ol style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><li fr-original-style="" style="box-sizing: border-box;">An Introduction to Business Writing Skills</li><li fr-original-style="" style="box-sizing: border-box;">The 3 X 3 Writing Process</li><li fr-original-style="" style="box-sizing: border-box;">Tips and Tricks for Enhancing Your Writing Style</li><li fr-original-style="" style="box-sizing: border-box;">Lexical Resources</li><li fr-original-style="" style="box-sizing: border-box;">Punctuation</li><li fr-original-style="" style="box-sizing: border-box;">Sentence Structure</li></ol><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Duration &amp; Delivery:</strong></p><ul style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><li fr-original-style="" style="box-sizing: border-box;">30 hours (online self-paced course)</li><li fr-original-style="" style="box-sizing: border-box;">Feedback on 2 writing assignments</li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate:&nbsp;</strong>E-Certificate with Verification Number and QR Code</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

TEFL Wonderland - Brilliant Minds

English Pronunciation

English Speaking

English Vocabulary

English

General English

Advanced Business Writing Skills (Online Course – 30 hours)

General Admission

<p>Looking to develop a career in the pharmaceutical industry? With the Pharmacy Skills &amp; Pharmacology bundle, you'll gain the knowledge and credentials needed to advance in your field. This bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing a comprehensive learning experience that will set you apart in the job market.</p><p>Upon completion of the Pharmacy Skills and Pharmacology courses, you will receive hardcopy certificates endorsed by the Quality Licence Scheme (QLS). These courses cover the essential knowledge and skills required for roles in pharmaceutical settings, from dispensing medication to communicating with patients and healthcare professionals.</p><p>In addition to the QLS-endorsed courses, this bundle includes five CPD QS-accredited courses that cover topics such as the control and administration of medicines, safe handling of medicines, medical transcription, medical law, and medical lab technician. These courses will help you gain a deeper understanding of the pharmaceutical industry and give you the skills necessary to succeed in your chosen career path.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Pharmacy Skills at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Pharmacology at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Control and Administration of Medicines Online Training Course</li><li><strong>Course 04:</strong> Safe Handling of Medicines</li><li><strong>Course 05:</strong> Medical Transcription</li><li><strong>Course 06:</strong> Medical Law</li><li><strong>Course 07: </strong>Medical Lab Technician<strong><br /></strong></li></ul><p><strong>Learning Outcomes:</strong></p><p>By completing this bundle, you will gain the following seven learning outcomes:</p><ul><li>Understand the fundamental principles of pharmacology and pharmacy skills</li><li>Develop effective communication skills for interactions with patients and healthcare professionals</li><li>Demonstrate knowledge of the legal and ethical considerations relevant to the pharmaceutical industry</li><li>Gain practical skills in the safe handling and administration of medicines</li><li>Learn how to accurately transcribe medical information and communicate it to relevant parties</li><li>Develop an understanding of medical laboratory procedures and techniques</li><li>Enhance your knowledge of medical law and its implications for the pharmaceutical industry</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>This Bundle includes two QLS-endorsed courses:</strong></p><p><strong>QLS Course 1: Pharmacy Skills:</strong> This course provides a comprehensive introduction to the skills and knowledge needed to work in a pharmacy setting. It covers topics such as the role of a pharmacy technician, drug classifications, dosage forms, and the dispensing process. The course also explores effective communication skills for interactions with patients and healthcare professionals, as well as legal and ethical considerations relevant to the pharmaceutical industry. By completing this course, learners will gain the knowledge and skills necessary to work as a pharmacy technician or dispensary assistant.</p><p><strong>QLS Course 2: Pharmacology:</strong> This course covers the fundamental principles of pharmacology, including drug classifications, pharmacokinetics, and pharmacodynamics. Learners will explore the mechanisms of action of different types of drugs, as well as their indications, contraindications, and adverse effects. The course also covers drug interactions and the use of drugs in different patient populations. By completing this course, learners will have a solid foundation in pharmacology that will enable them to work in a variety of roles within the pharmaceutical industry, from pharmacy technician to pharmaceutical scientist.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Pharmacy Skills &amp; Pharmacology bundle is designed for individuals who are interested in pursuing a career in the pharmaceutical industry or those who are currently working in the field and want to upskill. This bundle is suitable for:</p><ul><li>Pharmacy technicians</li><li>Dispensary assistants</li><li>Medical transcriptionists</li><li>Healthcare assistants</li><li>Medical lab technicians</li><li>Individuals interested in pursuing a career in the pharmaceutical industry</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Pharmacy technician (£19,000 - £35,000)</li><li>Dispensary manager (£25,000 - £45,000)</li><li>Medical transcriptionist (£17,000 - £25,000)</li><li>Healthcare assistant (£17,000 - £24,000)</li><li>Medical lab technician (£18,000 - £30,000)</li><li>Pharmaceutical scientist (£25,000 - £45,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Pharmacy Skills & Pharmacology- QLS Certificate

<p>Welcome to the world of operational and project management, where you can build the essential skills required to plan, organise, and control resources to achieve specific goals. At QLS, we have designed a bundle that will take you on an exciting journey of learning through our endorsed courses. With this bundle, you can acquire the knowledge required to become a skilled Operations Manager and Project Manager.</p><p>The bundle includes two QLS-endorsed courses and five CPD-QS accredited courses. Our Operations Management course will enable you to grasp the fundamental concepts and principles of operations management, while our Project Management course will provide you with a comprehensive understanding of project management techniques, tools and methodologies. Moreover, you will receive hardcopy certificates upon completion of our endorsed courses, which will add value to your portfolio.</p><p>The five CPD-QS accredited courses in this bundle, including Business Management, Business Analysis, Business Law, Diploma in Lean Process and Six Sigma, and Commercial Management, will enable you to gain additional skills to complement your knowledge in operational and project management.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Project Management at QLS Level 7</li><li><strong>Course 02:</strong> Advanced Diploma in Operations Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Business Management</li><li><strong>Course 04:</strong> Business Analysis</li><li><strong>Course 05:</strong> Business Law</li><li><strong>Course 06:</strong> Diploma in Lean Process and Six Sigma</li><li><strong>Course 07:</strong> Commercial Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the basic principles and techniques of operations management</li><li>Comprehend the fundamental concepts and principles of project management</li><li>Acquire in-depth knowledge of business management, analysis, law, and commercial management</li><li>Gain a thorough understanding of the lean process and Six Sigma methodology</li><li>Learn how to use tools and techniques to improve productivity and quality in operations</li><li>Enhance your problem-solving, decision-making, and critical thinking skills</li><li>Develop strong leadership, communication, and teamwork skills</li></ul><p>The QLS-endorsed Operation Management and Project Management at QLS 7 bundle is an excellent choice for individuals who want to enhance their skills in managing business operations and projects. The bundle includes two QLS-endorsed courses, Project Management and Operations Management, and five CPD-QS accredited relevant courses. The CPD-QS courses, which are Business Management, Business Analysis, Business Law, Diploma in Lean Process and Six Sigma, and Commercial Management, provide learners with practical knowledge and expertise in critical areas of business.</p><p>The Project Management course aims to provide learners with an in-depth understanding of the principles, tools, and techniques involved in managing a project effectively. The course is designed to help learners acquire the knowledge and skills required to manage all aspects of a project, including planning, scheduling, risk management, procurement, communication, and quality control. On the other hand, the Operations Management course focuses on the management of business operations and aims to equip learners with the necessary knowledge and skills to improve the efficiency and effectiveness of operations in an organisation.</p><p>Overall, these courses provide a comprehensive understanding of the core concepts and practical skills required to manage business operations and projects successfully. Completing the courses will enable learners to develop a holistic approach to business management, which will help them achieve their career goals and stand out in the job market.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who aspire to become Operations Managers or Project Managers</li><li>Professionals who are interested in improving their skills in operational and project management</li><li>Individuals who are seeking to acquire additional skills in business management, analysis, law, and commercial management</li><li>Entrepreneurs who are interested in improving their productivity and quality of operations</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Operations Manager: £28k-£70k</li><li>Project Manager: £25k-£70k</li><li>Business Analyst: £24k-£52k</li><li>Commercial Manager: £36k-£70k</li><li>Business Manager: £25k-£60k</li><li>Lean Six Sigma Consultant: £35k-£70k</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Level 7- Two Endorsed Diploma | QLS Hard Copy Certificate Included | FREE 5 CPD Courses | Lifetime Access

Operation Management and Project Management at QLS 7

<p>If you're a fan of movies like Ocean's Eleven or series like Money Heist, you know the power of a great team. The same goes for Virtual Power Teams, a group of individuals working together remotely to achieve a common goal.</p> <p>But how do you build and manage a virtual team that is efficient, productive, and successful? That's where our Virtual Power Teams course comes in.</p> <p>Through our Level 2 &amp; 3 courses, you'll learn how to create and lead a virtual team, including communication strategies, team-building techniques, and project management tools. With the rise of remote work, virtual teams have become more prevalent than ever, and companies seek professionals with the skills to manage them effectively.</p> <p>According to a study by FlexJobs, remote work has grown by 159% over the past 12 years, and 80% of companies plan to allow remote work post-pandemic. With such a significant increase in remote work, the demand for virtual team management skills is higher than ever.</p> <p>By taking our Virtual Power Teams course, you'll not only be gaining in-demand skills, but you'll also receive a Level 3 Endorsed certificate hardcopy from Quality Licence Scheme upon completion. Moreover, we're giving away five career-guided courses free with this QLS course. These courses cover topics such as Career Development Plan Fundamentals, Networking Skills for Personal Success, Boosting Confidence and Self-Esteem, CV Writing and Job Searching, and Learning to Reduce and Manage Stress.</p> <p>Don't miss this opportunity to become a virtual team management expert and take your career to the next level. Enrol in our Virtual Power Teams course today.</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the concept of virtual power teams.</li><li>Develop effective strategies for building and managing virtual power teams.</li><li>Use technology and communication tools to facilitate collaboration and communication within virtual power teams.</li><li>Understand the role of leadership in virtual power teams.</li><li>Analyse and solve problems related to virtual power teams.</li><li>Understand the cultural differences and how to navigate them within virtual power teams.</li><li>Understand the importance of accountability and time management within virtual power teams.</li></ul> <p><strong>Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p><strong>Diploma in </strong><strong>Virtual Power Teams Level 2 &amp; 3</strong><strong>'s Description: </strong></p> <p>This course is designed to teach individuals how to build and manage virtual power teams effectively. The course includes two levels: Level 2 and Level 3.</p> <p>Level 2 Curriculum consists of two modules: Introduction to Virtual Power Team and Virtual Power Team Part 1. The Introduction to Virtual Power Team module provides an overview of virtual power teams and their importance. The Virtual Power Team Part 1 module teaches individuals how to develop effective strategies for building and managing virtual power teams, including team member selection, communication, and collaboration.</p> <p>Level 3 Curriculum consists of two modules: Virtual Power Team Part 2 and Virtual Power Team 3. The Virtual Power Team Part 2 module teaches individuals how to use technology and communication tools to facilitate collaboration and communication within virtual power teams. The Virtual Power Team 3 module focuses on the role of leadership in virtual power teams, analysing and solving problems related to virtual power teams, navigating cultural differences within virtual power teams, and understanding the importance of accountability and time management within virtual power teams.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Certificate in Virtual Power Teams at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Certificate in Virtual Power Teams at QLS Level 3 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is suitable for the following:</p> <ul> <li>Professionals who work with virtual teams.</li><li>Managers who want to build and manage virtual teams effectively.</li><li>Individuals who want to learn how to build and manage virtual teams in their personal lives.</li><li>Students who want to develop knowledge in building and managing virtual teams.</li><li>Individuals who are new to virtual teams and want to learn the basics.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Project Manager - £28k-£69k per year</li><li>Operations Manager - £24k-£67k per year</li><li>Human Resources Manager - £25k-£67k per year</li><li>Business Development Manager - £26k-£68k per year</li><li>Marketing Manager - £24k-£67k per year</li><li>Sales Manager - £25k-£75k per year</li><li>IT Manager - £29k-£87k per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Microsoft Virtual Academy (MVA)

Professional Skills Course (PSC)

Trainers Course

Vocational Training Charitable Trust (VTCT)

Institute of Leadership & Management (ILM)

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Virtual Power Teams Level 2 & 3

<p><strong><em>***Note: Offer is Valid for the First 20 Learners Only***</em></strong></p><p><strong><em>Get Noticed By Recruiters in this Hiring Season by Developing Your Skills!</em></strong></p><p>Make a strong base as a teaching assistant and bright enough your education and training proficiency through a certified <strong>Level 4 Certificate for Higher Level Teaching Assistants (RQF) </strong>Qualifications<strong>.</strong></p><p>This <strong>Level 4 Certificate for Higher Level Teaching Assistants (RQF)</strong> course is awarded by an established Ofqual-regulated Awarding Organisation named Focus Awards Limited, which ensures you've demonstrated the requisite competency and this competence is acknowledged. It will provide you with essential skills that allow you to start or succeed in a successful teaching career.</p><p>This most engaging <strong>Level 4 Certificate for Higher Level Teaching Assistants (RQF)</strong> course assures both professional and certified qualifications for you. With the special course materials that are online and accessible 24/7 from anywhere in the globe, you will be able to master the A-Z of education and training. The contents are designed to equip you with a fundamental and advanced understanding of all aspects of teaching and management, such as communication, relationship building, decision-making processes, innovation, and much more! It will also provide you with a prestigious acknowledgement that allows you to start or succeed in a successful teaching career.</p><p><strong>Enrol now and be the top-notch teaching professional!!!</strong></p><p><strong>Why is this Level 4 Certificate for Higher Level Teaching Assistants (RQF)</strong><strong>Perfect for You?</strong></p><ul><li><strong>Change Your Career:</strong> Join today and make a life-changing decision, get all the essential knowledge to transform your career.<br /><br /></li><li><strong>Advance Your Career:</strong> With our Regulated qualification, you can move up to the next level in your organisation with expertise.<br /><br /></li><li><strong>Upgrade Your Skills:</strong> Add value to your current educational profile and gain the skill sets to compete in your job role.<br /><br /></li><li><strong>Enhance Your Credibility:</strong> The Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards which adds value to your educational profile<br /><br /></li><li><strong>Cost Efficient:</strong> In most cases, British qualification starts from £3000 per annum, but with Apex Learning, you enjoy savings of up to 80% on your educational investment.<br /><br /></li><li><p><strong>100% Money-Back Guarantee: </strong>We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide <strong>14 days Unconditional </strong><strong>Full Money-Back Guarantee</strong> with this course to ensure a hassle-free purchase.</p></li></ul><p><strong>Benefits you will gain from this Level 4 Certificate for Higher Level Teaching Assistants (RQF) </strong><strong>course </strong><strong>:</strong></p><ul><li>Premium quality, intensive e-learning course materials</li><li>Find a well-defined website for teaching</li><li>24/7 teacher assistance</li><li>Step-by-step guidelines</li><li>Budget-friendly price</li><li>Earned recognition from the Uk's top awarding bodies</li><li>Study in a user-friendly, advanced student portal</li><li>Convenient and Flexible time limit</li></ul><p><strong>Qualification Summary</strong></p><ul><li>Qualification type: Focus Awards Level 4 Award</li><li>Qualification title: Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)</li><li>Accreditation status: Accredited</li><li>Level: 4</li><li>Guided Learning Hours (GLH): 87</li><li>Total Qualification Time (TQT): 360</li><li>Qualification number (QN): 601/8533/8</li></ul><p><strong>Course Curriculum</strong></p><p>Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course comprises seven mandatory units. These are as follows:</p><ul><li>Awareness of special educational needs</li><li>Child development and welfare</li><li>Curriculum planning, delivery and assessment</li><li>Developing skills to promote positive working relationships</li><li>Promoting positive behaviour in children and young people</li><li>Providing support for individual learners and small groups</li><li>Understand the Higher Level Teaching Assistant role</li></ul><p><strong>****Qualification Curriculum****</strong></p><p><strong>**Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)**</strong></p><ul><li><strong>Unit 1:</strong> Understand the Higher Level Teaching Assistant role</li><li><strong>Unit 2:</strong> Child development and welfare</li><li><strong>Unit 3:</strong> Awareness of special educational needs</li><li><strong>Unit 4:</strong> Promoting Positive Behaviour in Children and Young People</li><li><strong>Unit 5:</strong> Providing support for individual learners and small groups</li><li><strong>Unit 6:</strong> Developing skills to promote positive working relationships</li><li><strong>Unit 7:</strong> Curriculum planning, delivery and assessment</li></ul><p><strong>Learning Outcomes</strong></p><p>What skills will I gain from this Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course?</p><ul><li>Inclusive Teaching and Learning</li><li>Teaching, Learning and Assessment Approaches</li><li>Providing opportunities for English, Maths, ICT and Wider Skills</li><li>Theories of Learning</li><li>Communication</li><li>Induction, Icebreakers and Ground Rules</li><li>Creating a Scheme of Work</li><li>Devising an Inclusive Teaching and Learning Plan (Session Plan)</li><li>Understand the Higher Level Teaching Assistant role</li><li>Self-Evaluation and Continuing Professional Development</li></ul><p><strong>Learning Duration</strong></p><ul><li><strong>Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) </strong><strong>Total Qualification Time</strong></li></ul><p>It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 87.</p><p>Total Qualification Time for this qualification is 360 hours.</p><p>The total credit value for this qualification is 36</p><ul><li><strong>Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) </strong><strong>Guided Learning Hours</strong></li></ul><p>These hours comprise all real-time contact time, hours of lectures or tutorial or supervision of a learner, tutor, trainer or other education providers.</p><p><strong>Progression</strong></p><ul><li>Level 4 Certificate in Education and Training</li><li>Level 5 Diploma in Education and Training</li><li>Level 3 Award in Understanding the Principles and Practices of Assessment</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 3 Award in Assessing Vocational Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in Learning and Development</li><li>Level 4 Diploma in Learning and Development</li></ul><p><strong>Method of Assessment:</strong></p><ul><li>Unit 1: In Unit 1, you need to complete a variety of writing assignments</li><li>Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence</li><li>Unit 3: In Unit 3, you will be demonstrated through your delivered work items and</li><li>audio-video evidence after evaluating learners in a training context.</li></ul><p><strong>Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)</strong><strong> Video Assessment</strong></p><p>You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence.</p><p>Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation.</p><p>You have to submit all your assignments via the online portal</p><p><strong>Certification</strong></p><p>Successful candidates will be awarded a Focus Awards <strong>Level 4 Certificate for Higher Level Teaching Assistants (RQF)</strong> from Focus Awards Limited.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>You will have the ability to accomplish a lot of things with this course certificate. Here are just a few examples:</p><ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Private Tutor</li><li>Freelance Teacher/ Trainer</li><li>Consultant</li><li>Job hunters &amp; School leavers</li><li>Educational Psychologist</li><li>Office clerk &amp; Administration Assistant</li><li>College or University Student</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course does not have any specific entry requirements for students. However, you must be at least 16 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will have the ability to accomplish a lot of things with this course certificate. Here are just a few examples:</p><ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Private Tutor</li><li>Freelance Teacher/ Trainer</li><li>Consultant</li><li>Job hunters &amp; School leavers</li><li>Educational Psychologist</li><li>Office clerk &amp; Administration Assistant</li><li>College or University Student</li></ul>
                        </div>

Apex Learning

Level 4 Teaching Assistant

<p>Unlock the secrets of CRM, PR, and Phone-Based Customer Service with this comprehensive bundle! Get ready to take your skills to the next level with 3 QLS-endorsed courses and hardcopy certificates.</p><p>In the CRM course, you'll learn everything from the basics of Customer Relationship Management to the future of CRM. The PR course will introduce you to the world of public relations and help you understand the concept, management, tactics, and ethics of PR. Finally, the Phone-Based Customer Service course will teach you the most effective communication strategies, phone etiquette, and problem-solving techniques.</p><p>In addition to these QLS-endorsed courses, you'll have access to 5 CPD-QS Accredited courses to broaden your horizons further. From KYC to Customer Service Diploma, you'll be able to refine your skills and boost your career prospects.</p><p>Whether you're just starting out or looking to take your skills to the next level, this bundle has something for everyone. So, what are you waiting for? Start your journey today!"</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Diploma in CRM at QLS Level 4</li><li><strong>Course 02:</strong> Diploma in PR: Public Relation at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 06:</strong> Patient Customer Service Training</li><li><strong>Course 07:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 08:</strong> Customer Service - Representative</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p><ul><li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul><p><strong>7 Learning Outcomes:</strong></p><ul><li>Understanding the basics of Customer Relationship Management (CRM)</li><li>Developing CRM strategies for businesses</li><li>Performing data analysis for effective CRM</li><li>Enhancing customer relationships</li><li>Managing customer complaints effectively</li><li>Gaining knowledge of the future of CRM</li><li>Understanding the concepts and management of Public Relations (PR)</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>CRM:</strong> This course focuses on the fundamental concepts of CRM and its importance in businesses. You will learn about different CRM strategies, data analysis, and ways to deepen customer relationships. The course also covers the handling of customer complaints and the future of CRM.</p><p><strong>PR</strong>: This course provides an introduction to Public Relations and covers the different concepts and practices in the field. It will teach you about the management and organisation of PR, tactics and research, and the role of social media in PR. The course also covers crisis management and ethics in PR.</p><p><strong>Phone-Based Customer Service</strong>: This course focuses on delivering excellent customer service over the phone. You will learn about communication strategies, phone etiquette, building rapport, problem-solving, and measuring customer service. The course also covers the handling of inbound and outbound calls, managing tough callers, and intra-organization dealings.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Business professionals looking to enhance their CRM skills</li><li>PR professionals seeking to expand their knowledge and skills</li><li>Customer service representatives looking to improve their phone-based customer service skills</li><li>Entrepreneurs and business owners seeking to improve their customer service processes</li><li>Job seekers looking to start a career in customer service or PR</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>CRM Manager: £30,000 - £60,000</li><li>PR Manager: £30,000 - £70,000</li><li>Customer Service Manager: £25,000 - £50,000</li><li>Business Development Manager: £35,000 - £75,000</li><li>Marketing Manager: £35,000 - £80,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

CRM, PR & Phone-Based Customer Service

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life.</p><p>The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume.</p><p>The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management.</p><p>With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth.</p><p><strong>This Conflict Management and Resolution </strong><strong>Bundle Package includes:</strong></p><p><strong>Course 01:</strong>Certificate in Conflict Management at QLS Level 3</p><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01: </strong>Anger Management and Conflict Resolution</li><li><strong>Course 02: </strong>Change Management</li><li><strong>Course 03: </strong>Level 2 Certificate in Workplace Management: Civility</li><li><strong>Course 04: </strong>Workplace Stress Management Diploma</li><li><strong>Course 05: </strong>Equality &amp; Diversity - Discrimination</li><li><strong>Course 06:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 07: </strong>Dealing With Difficult People Training Course</li><li><strong>Course 08: </strong>Mental Health First Aid and Advocacy in the Workplace</li><li><strong>Course 09:</strong> Conflict Resolution in Daily Life</li><li><strong>Course 10:</strong> Communication Skills Masterclass</li></ul><p><strong>Why Prefer This Conflict Management and Resolution </strong><strong>Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this Conflict Management and Resolution </strong><strong>bundle courses, you will be able to learn:</strong></p><ul><li>Develop conflict management and resolution skills</li><li>Acquire tools to manage anger and stress in the workplace</li><li>Enhance communication and cross-cultural awareness</li><li>Learn about discrimination and equality in the workplace</li><li>Develop skills to deal with difficult people and situations</li><li>Learn about mental health first aid and advocacy in the workplace</li></ul><p><strong>***Curriculum breakdown of Conflict Management Training</strong><strong>***</strong></p><ul><li>Introduction to Your Conflict Management Course</li><li>Understand the Keys to Conflict</li><li>How Misunderstandings Arise... and the Solution</li><li>Personality Types in Conflict</li><li>Escalation of Conflict</li><li>De-escalating Conflict</li><li>Closing Section</li></ul><p><strong>How is the Conflict Management and Resolution </strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals looking to improve conflict resolution skills</li><li>Individuals interested in learning about communication and workplace stress management</li><li>Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Human Resources Manager - £35,000 to £70,000 per annum</li><li>Mediator - £25,000 to £60,000 per annum</li><li>Conflict Resolution Specialist - £30,000 to £60,000 per annum</li><li>Equality and Diversity Officer - £25,000 to £50,000 per annum</li><li>Communication Specialist - £20,000 to £50,000 per annum</li></ul><p>Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Conflict Management at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Academy for Health and Fitness

Conflict Management and Resolution - CPD Certified

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Do you feel like you're constantly struggling to keep up with the demands of your office job? Are you tired of feeling unorganised and overwhelmed? Our Office Management Training course can help! With 11 comprehensive courses, you'll learn how to manage your time, communicate effectively, and become a more efficient and effective employee.</p><p>The first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion. This certificate is a valuable addition to your CV, showing potential employers that you have taken the time to develop your skills and knowledge.</p><p>The remaining ten courses are all CPD-QS accredited, ensuring that you receive high-quality training that is relevant to your career. You'll learn how to take minutes, manage meetings, plan strategically, improve your organisational skills, and more. These skills are in high demand in today's job market, making this course a valuable investment in your career.</p><p>Don't let your office job hold you back any longer. Enrol in our Office Management Training course today and learn how to take control of your work life.</p><p><strong>This </strong><strong>Office Management Training</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Office Management at QLS Level 3</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01:</strong> Executive and Personal Assistant Training Course</li><li><strong>Course 02:</strong> Minute Taking</li><li><strong>Course 03:</strong> Diploma in Meeting Management</li><li><strong>Course 04:</strong> Strategic Planning Process</li><li><strong>Course 05:</strong> Organisational Skills Course for Administrator</li><li><strong>Course 06:</strong> Leadership Skills Course</li><li><strong>Course 07:</strong> Negotiation Skills Certificate</li><li><strong>Course 08:</strong> The Secrets of Body Language</li><li><strong>Course 09:</strong> Communication Skills Masterclass</li><li><strong>Course 10:</strong> Document Control</li></ul><p><strong>Why Prefer This </strong><strong>Office Management Training</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this </strong><strong>Office Management Training</strong><strong> bundle courses, you will be able to learn:</strong></p><ul><li>Develop your organisational skills and improve your time management abilities</li><li>Understand the strategic planning process and learn how to implement it effectively</li><li>Master the art of communication, including body language and negotiation skills</li><li>Learn how to take accurate meeting minutes and manage meetings with ease</li><li>Understand the importance of document control and how to implement it in your workplace</li><li>Develop your leadership skills and become a more effective team member</li><li>Improve your job prospects with valuable skills that are in high demand</li></ul><p><strong>***Curriculum breakdown of </strong><strong>Office Management</strong><strong>***</strong></p><ul><li>Personal Assistant</li><li>Admin Support</li><li>Organisational Skills</li><li>Telephone Etiquette</li><li>Business Writing</li><li>Time Management</li><li>Body Language and Effective Communication</li><li>Meeting Management</li></ul><p><strong>How is the Office Management Training Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our Office Management Training course is perfect for anyone who wants to improve their skills and become a more effective employee. It's ideal for:</p><ul><li>Administrative assistants and office managers</li><li>Personal assistants and executive assistants</li><li>Anyone who wants to improve their organisational and communication skills</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Office Manager - £30,000 to £45,000 per year</li><li>Executive Assistant - £25,000 to £45,000 per year</li><li>Personal Assistant - £20,000 to £35,000 per year</li><li>Meeting Planner - £25,000 to £40,000 per year</li><li>Document Controller - £25,000 to £35,000 per year</li><li>Communication Specialist - £30,000 to £50,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Office Management at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Level 3 Office Management QLS Endorsed

<p>In today's dynamic global landscape, organisations are looking for more than just task-completing administrators. <strong>The World Health Organization reports that globally, millions are affected by work-related accidents or diseases yearly.</strong> Hence, businesses value individuals who excel in administrative roles and understand the paramount importance of workplace safety. Are you prepared to fit into this high-demand niche?</p><p>Your Professional Growth Path Begins Here! Our dual-course '<strong>Admin, PA and Workplace Safety - QLS Endorsed</strong>'bundle offers a perfect blend of administrative mastery and safety proficiency. Under "<strong>Admin, Secretarial and PA</strong>", go deep into essentials like "Administrative Management", "<strong>Organisational Skills</strong>", and "<strong>Business Writing</strong>". Grasp the nuances of modern office tasks with modules like "<strong>Excel Basics</strong>" and "<strong>PowerPoint Basic</strong>". Transition seamlessly into the "<strong>Workplace Health and Safety Officer</strong>" course, guiding you through imperative topics such as "<strong>Risk Assessment</strong>", "<strong>Electrical, Fire and Gas Safety</strong>", and more. Train yourself to become an indispensable asset to any global company.</p><p>Why This Course is a Game-Changer? <strong>Admin roles are evolving</strong>. With telecommuting and flexible workplaces becoming the norm, integrating admin expertise with health and safety knowledge makes you stand out. You're not just managing tasks; you're safeguarding colleagues, ensuring productivity, and building trust. This course positions you at the crossroads of efficiency and safety a potent combination sought after worldwide.</p><p>Sharpen your admin prowess. Become a beacon of safety. And do it all from your home with our comprehensive online course. Let your skill set shine bright as the world adjusts to new norms. Enrol in <strong>Admin, PA and Workplace Safety - QLS Endorsed </strong>now and shape a future where you're always in demand!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Discover essential administrative tasks, from business writing to effective communication.</li><li>Develop proficiency in essential office tools like Excel and PowerPoint.</li><li>Enhance organisational skills, improving efficiency in various administrative roles.</li><li>Understand the foundational laws and regulations surrounding workplace health and safety.</li><li>Identify potential risks in diverse work settings and learn mitigation strategies.</li><li>Gain expertise in managing workplace meetings and optimising time and resources.</li><li>Adopt best practices in telephone etiquette, ensuring professional communication.</li><li>Analyse the causes and impacts of workplace accidents and diseases.</li><li>Implement adequate risk controls for common work equipment hazards.</li><li>Integrate principles of body language into daily interactions, boosting interpersonal relationships.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>The "<strong>Admin, PA and Workplace Safety - QLS Endorsed</strong>" course offers a comprehensive insight into the dynamic world of administration, personal assistance, and workplace safety. Explore the complex responsibilities of today's administrative positions, from developing organisational skills to utilising the power of vital office programmes like PowerPoint and Excel.</p><p>Get involved in the crucial domain of workplace safety. This course prepares learners with a profound understanding of health and safety laws, risk assessments, and functional strategies to prevent accidents and ensure a safe working environment. It's an essential blend for those aiming to excel in today's evolving professional landscape.</p><p><strong>Course Curriculum:</strong></p><p><strong>Course 1: Admin, Secretarial and PA (Level 5 at QLS)</strong></p><ul><li>Module 01: Personal Assistant</li><li>Module 02: Admin Support</li><li>Module 03: Administrative Management</li><li>Module 04: Organisational Skills</li><li>Module 05: Telephone Etiquette</li><li>Module 06: Business Writing</li><li>Module 07: Time Management</li><li>Module 08: Body Language and Effective Communication</li><li>Module 09: Meeting Management</li><li>Module 10: Excel Basics</li><li>Module 11: PowerPoint Basic</li></ul><p><strong>Course 2: Workplace Health and Safety Officer (Level 5 at QLS)</strong></p><ul><li>Module 01: Health and Safety at Work and the Laws</li><li>Module 02: Managing for Health and Safety</li><li>Module 03: Risk Assessment and Common Risks</li><li>Module 04: Workplace Health, Safety and Welfare</li><li>Module 05: Accidents and Ill Health at Work</li><li>Module 06: Electrical, Fire and Gas Safety</li><li>Module 07: Safety in Different Work Settings</li><li>Module 08: Work Equipment Hazards and Risk Control</li><li>Module 09: Other Health and Safety Hazards at Work</li></ul><p><strong>Certification:</strong></p><p>Learners will get <strong>2 QLS Endorsed Certificates &amp; 2 CPD Accredited Certificates of Achievement </strong>directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our <strong>Admin, PA and Workplace Safety - QLS Endorsed</strong> bundle is appropriate for the following:</p><ul><li>Aspiring Administrators seeking a foundational understanding of office tasks and tools.</li><li>Personal Assistants aiming to refine their organisational and communication skills.</li><li>Office Managers wishing to ensure a safe and efficient workplace environment.</li><li>HR Professionals focused on enhancing workplace health and safety measures.</li><li>Business Owners who want to implement and maintain best practices in admin and safety.</li><li>Career Changers venturing into administrative roles with an emphasis on safety protocols.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Admin, PA and Workplace Safety - QLS Endorsed</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Personal Assistant (PA): £25,000 - £35,000</li><li>Administrative Manager: £30,000 - £45,000</li><li>Workplace Health and Safety Officer: £25,000 - £40,000</li><li>Office Administrator: £18,000 - £28,000</li><li>HR Safety Compliance Specialist: £27,000 - £50,000</li><li>Business Communication Specialist: £28,000 - £42,000</li><li>Excel Data Analyst: £24,000 - £40,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Admin, PA and Workplace Safety - QLS Endorsed

<p><strong>*** 3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificates | 10 CPD Courses | Lifetime Access | Installment Payment | 24/7 Tutor Support ***</strong></p><p>As the number of pets in households continues to grow, so does the demand for individuals with expertise in animal psychology, diet and nutrition, and animal science. The Animal Psychology, Diet and Nutrition &amp; Animal Science bundle, endorsed by the <strong>Quality Licence Scheme,</strong> is the perfect way to gain the talents and proficiency to meet this growing demand. This bundle includes three QLS courses and five CPD-QS Accredited courses, providing learners with comprehensive animal care and welfare education.</p><p>The <strong>QLS </strong>courses in this bundle include Animal Psychology, which teaches learners about animal behaviour and the psychology behind it; Diet and Nutrition, which provides learners with an understanding of animal nutrition and how it affects health and wellbeing; and Animal Science, which covers the biology and physiology of animals.</p><p>In addition, the CPD-QS Accredited courses cover a range of topics, including animal welfare, veterinary medicine, and pet grooming. By completing this bundle, learners will understand animal care and welfare deeply, making them highly employable in the pet industry.</p><p>Upon completing this bundle, learners will receive three hardcopy certificates from the Quality Licence Scheme, a leading accrediting body in the UK. This accreditation demonstrates that the courses are of high quality and that learners have gained the necessary knowledge and skills to work in animal care and welfare.</p><p>So why wait? Enrol in this bundle today and take the first step towards a rewarding animal care and welfare career.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Animal Behaviour and Psychology at QLS Level 3</li><li><strong>Course 02: </strong>Award in Diet and Nutrition for Animals at QLS Level 2</li><li><strong>Course 03: </strong>Diploma in Zoology &amp; Animal Science at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Wildlife Rescue and Rehabilitation</li><li><strong>Course 05:</strong> Animal Behaviour</li><li><strong>Course 06:</strong> Horse Care - Equine Psychology</li><li><strong>Course 07:</strong> Dog Care and Grooming Course</li><li><strong>Course 08:</strong> Pet First Aid</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong>career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Understand the principles of animal psychology and behaviour and how to apply them to improve animal welfare and training.</li><li>Develop knowledge of animal nutrition and the factors that affect dietary requirements in different species, as well as common health problems related to diet.</li><li>Acquire a comprehensive understanding of zoology and animal science, including anatomy, physiology, classification, and ecology.</li><li>Understand the basics of wildlife rescue and rehabilitation, including assessing and treating injured animals and managing their care.</li><li>Explore the complexities of animal behaviour, including communication, social structures, and factors influencing decision-making.</li><li>Learn about the unique needs of horses, including equine psychology, nutrition, health, and management.</li><li>Acquire practical dog care and grooming aptitudes, and acquire the knowledge to provide basic first aid to pets in emergencies.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The <strong>Animal Psychology</strong> course provides an in-depth understanding of animal behaviour and psychology, including the factors that influence decision-making, social structures, communication, and training methods. Students will learn how to apply these principles to improve animal welfare, prevent problem behaviours, and enhance human-animal interactions. The course covers various topics, from learning theory to aetiology, and explores the behaviour of different species, including companion animals, livestock, and wildlife.</p><p>The <strong>Diet and Nutrition for Animals</strong> course offers a comprehensive overview of animal nutrition, including the factors that affect dietary requirements in different species, common health problems related to diet, and how to design and manage feeding programs. The course covers the basics of digestion, nutrient metabolism, and energy requirements, as well as the impact of feeding practices on animal health and welfare.</p><p>The <strong>Zoology and Animal Science </strong>course provides a broad introduction to the study of animals, including their anatomy, physiology, classification, and ecology. Students will learn about the diversity of animal life, from invertebrates to mammals, and understand how animals interact with each other and their environment. The course also covers animal behaviour, evolution, and conservation topics.</p><p><strong>Certificate</strong></p><ul><li>QLS-endorsed courses are designed to provide learners with the knowledge they need to succeed in their chosen field.</li><li><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.</li><li>Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the <strong>QLS endorsement.</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Animal Psychology, Diet, and Nutrition &amp; Animal Science bundle are suitable for anyone who is interested in working with animals, including:</p><ul><li>Pet owners who want to improve the health and well-being of their pets.</li><li>Individuals who want to start a career in animal care and welfare.</li><li>Those who want to develop their skills and knowledge in animal care and welfare.</li><li>Business owners who want to equip their employees with the necessary skills and knowledge to work with animals.</li><li>Health and safety professionals who want to develop their understanding of animal welfare.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Animal Psychology, Diet and Nutrition &amp; Animal Science bundle can lead to various career paths in the animal care industry, including:</p><ul><li>Animal Behaviourist: £20,000 - £35,000</li><li>Animal Nutritionist: £20,000 - £40,000</li><li>Veterinary Nurse: £18,000 - £25,000</li><li>Animal Welfare Officer: £18,000 - £30,000</li><li>Pet Groomer: £15,000 - £25,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

In the UK, over 50% of households have at least one pet, and the pet industry is worth over &pound;7 billion. Up for it?

Animal Psychology, Diet and Nutrition & Animal Science

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Testimonials</span></h1><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Powerful and inspirational&rdquo;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Everyone would benefit from this training&rdquo;&nbsp;</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I will change how I work from this moment on."</em></span></p><p style="margin-left: 80px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 80px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">"I found your training extremely powerful and it has really impacted."</em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023</strong></span><span style="font-family: Roboto; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Roboto; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</strong></em> is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">health, SEND or social care</strong>, whether a registered or non-registered practitioner.&nbsp;</span></p><h1 style="text-align: justify; box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Content</span></h1><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Current context for families and practitioners</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">What is going on underneath the surface</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Next steps to creating meaningful change</li></ul><h1 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Trainer</span></h1><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Rachel Wright (BSc RN) is founder of&nbsp;</span><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 16px; color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(209, 72, 65);"><a href="https://www.bornattherighttime.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Born at the Right Time</strong></a></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, author of&nbsp;</span><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.amazon.co.uk/dp/B075ZHHYRR/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies I&#39;m Under</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">,&nbsp;</span><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.myfamilyourneeds.co.uk/baps/baps-award-winners-2018/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">award winning blogger</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">&nbsp;and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="color: rgb(226, 80, 65);"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a></span></strong><span style="font-size: 16px; color: rgb(226, 80, 65); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(226, 80, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://www.bornattherighttime.com/the-skies-we-are-under-podcast/" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">The Skies We&rsquo;re Under Podcast</a></strong></span><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">, Rachel&rsquo;s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.&nbsp;</span></p><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bridging the Gap</strong> between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.</span></p>

Testimonials
“Powerful and inspirational”
“Everyone would benefit from this training” 
"I will change how I work from this moment on."
"I found your training extremely powerful and it has really impacted."
Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023 
Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual, CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities. 
When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner. 
Content
Current context for families and practitioners
What is going on underneath the surface
Next steps to creating meaningful change
Trainer
Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless. 
An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Born at the Right Time

Learning Disability Nurse

SENCO

Allied Health Professions (AHP)

Healthcare Workers

Palliative Care

Sen Teaching Assistant

Hospice & Palliative Medicine

Speech & Language Therapist

Social Worker

Occupational Therapist

Occupational Health Nurse

Disability Awareness

Health Education

Speech & Language Therapy (SLT)

Physiotherapy Support Worker

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Essentials in Communication and Co-production with Parents/Carers (Sept 24)

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Blood Taking

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Microsoft AZ-303

Microsoft AZ-700

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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